Civic Intelligence

The Midwest Contact Center Association

EIN 27-3250754 • 501(c)6 • Eden Prairie, MN

Profile

Midwest contact center association is a contact center group that has been put together by contact center professionals for contact center professionals. The focus of the association is to bring together contact center professionals with the common goal of education, collaboration, and networking.

Refreshing map…

7646 Carnelian LaneEden Prairie, MN 55346

mwcca.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

49th percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

501(c)6 • <$500k nonprofits • Source year 2024

Liabilities / Revenue

51st percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

501(c)6 • <$500k nonprofits • Source year 2024

Net Margin

23rd percentile

-18%

Higher net margin than 23% of similar nonprofits.

501(c)6 • <$500k nonprofits • Source year 2024

Top Officer Pay

77th percentile

$0

Higher top officer pay than 77% of similar nonprofits.

Top officer pay equals 0.0% of source-year revenue.

501(c)6 • <$500k nonprofits • Source year 2024

Asset Growth

23rd percentile

-26%

Faster asset growth than 23% of similar nonprofits.

501(c)6 • <$500k nonprofits • Annualized from 2023 to 2024

Revenue Growth

90th percentile

48%

Faster revenue growth than 90% of similar nonprofits.

501(c)6 • <$500k nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets49th percentile

Assets

Down

$24,109

Down $20,893 (-46%) from 2022

Liabilities

Flat

$0

Flat from 2022

Net Assets

Down

$24,109

Down $20,893 (-46%) from 2022

Operations
Liabilities / Revenue51st percentileNet Margin23rd percentile

Revenue

Up

$45,496

Up $565 (+1.3%) from 2022

Expenses

Up

$53,903

Up $2,926 (+5.7%) from 2022

Net Income

Down

-$8,407

Down $2,361 (-39%) from 2022

Trend Graphs

Balance Sheet Trend

Asset Growth23rd percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$60K$40K$20K$0Assets 2015: $28,846Liabilities 2015: $0Net Assets 2015: $28,8462015Assets 2021: $51,048Liabilities 2021: $0Net Assets 2021: $51,0482021Assets 2022: $45,002Liabilities 2022: $0Net Assets 2022: $45,0022022Assets 2024: $24,109Liabilities 2024: $0Net Assets 2024: $24,1092024

Highlighted filing

2024

Assets$24,109
Liabilities$0
Net Assets$24,109
Open 2024 Filing

Operations Trend

Revenue Growth90th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$100K$50K$0-$50KRevenue 2015: $80,131Expenses 2015: $78,998Net Income 2015: $1,1332015Revenue 2021: $44,915Expenses 2021: $28,212Net Income 2021: $16,7032021Revenue 2022: $44,931Expenses 2022: $50,977Net Income 2022: -$6,0462022Revenue 2024: $45,496Expenses 2024: $53,903Net Income 2024: -$8,4072024

Highlighted filing

2024

Revenue$45,496
Expenses$53,903
Net Income-$8,407
Open 2024 Filing

Filings

Most recent year

2024 • Form 990EZDetailed filing. Detailed filing data is available for this year.

Open filing
Assets
$24,109
Liabilities
$0
Net assets
$24,109
Revenue
$45,496
Expenses
$53,903
Net income
-$8,407
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$24.1$0.00$24.1$45.5$53.9$8.41
2022Detailed filing. Detailed filing data is available for this year.$45.0$0.00$45.0$44.9$51.0$6.05
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$51.0$0.00$51.0$44.9$28.2$16.7
2015Detailed filing. Detailed filing data is available for this year.$28.8$0.00$28.8$80.1$79.0$1.13
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 14, 2025
Return Version
2024v5.2
Gross Receipts
$45,496
Mission and Program Overview

Mission

Midwest Contact Center Association is a contact center group that has been put together by contact center professionals for contact center professionals. The focus of the association is to bring together contact center professionals with the common goal of education, collaboration, and networking.

Program Services

DescriptionGrantsExpenses
The organization held 8 educational events where they brought in a professional speaker or industry expert to educate members and give them opportunities to engage in problem solving with their peers. The number of persons benefited from the educational and networking events was 450.$0$0
The organization held 1 networking event where they provided an opportunity for members to network with their peers and vendors in the profession. The number of persons benefited from the educational and networking event was 150.$0$0
The organization runs a website that manages membership, provides professional resources and posts job openings for members.$0$0
Compensation and Service Providers
Top Officer Pay77th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jeremy HydePresident-$0--
Beth Gauthier-JenkinBoard Member-$0--
Hale JayTreasurer-$0--
Scott CurrentBoard Member-$0--
Preston BlackSecretary-$0--
Zach TigerVice President-$0--
Ben GroundsBoard Member-$0--
Tim AustrumsBoard Member-$0--
Ben GertzBoard Member-$0--
Filing and Contact Details

Filer

Filer Name
The Midwest Contact Center
EIN
27-3250754
Phone
6125902456
Address
7646 Carnelian Lane, Eden Prairie, MN 55346

Signing Officer

Name
Hale Jay
Title
Treasurer
Phone
6125902456
Signed
2025-11-14
Discuss with paid preparer
Yes

Preparer

Firm
Chestnut Cambronne PA
Address
100 Washington Ave S 1700, Minneapolis, MN 55401
Preparer
Erica J Lindquist
Phone
6123397300
Supplemental Narrative

Additional Explanations

Form 990-EZ, Part I, Line 4 - Other Investment Income

“Description: Interest Income. Amount: 76.”

Form 990-EZ, Part I, Line 16 - Other Expenses

“Description: Technology. Amount: 1,147. Description: Educational and Networking Event Expenses. Amount: 50,238. Total to Form 990-EZ, line 16: 51,385.”

Raw XML Appendix148 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990EZ/BooksInCareOfDetail/PhoneNum06125902456
IRS990EZ/BooksInCareOfDetail/USAddress/AddressLine1Txt07646 Carnelian Lane
IRS990EZ/BooksInCareOfDetail/USAddress/CityNm0Eden Prairie
IRS990EZ/BooksInCareOfDetail/USAddress/StateAbbreviationCd0MN
IRS990EZ/BooksInCareOfDetail/USAddress/ZIPCd055346
IRS990EZ/CashSavingsAndInvestmentsGrp/BOYAmt032516
IRS990EZ/CashSavingsAndInvestmentsGrp/EOYAmt024109
IRS990EZ/ChgMadeToOrgnzngDocNotRptInd00
IRS990EZ/DirectIndirectPltclExpendAmt00
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IRS990EZ/ExcessOrDeficitForYearAmt0-8407
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IRS990EZ/OfficerDirectorTrusteeEmplGrp/EmployeeBenefitProgramAmt00
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IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt70
IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt80
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm0Jeremy Hyde
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm1Beth Gauthier-Jenkin
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm2Hale Jay
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm3Scott Current
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm4Preston Black
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm5Zach Tiger
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm6Ben Grounds
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm7Tim Austrums
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm8Ben Gertz
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt0President
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt1Board Member
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt2Treasurer
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt3Board Member
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt4Secretary
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt5Vice President
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt6Board Member
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt7Board Member
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt8Board Member
IRS990EZ/OperateHospitalInd00
IRS990EZ/Organization501cInd0X
IRS990EZ/OrganizationDissolvedEtcInd00
IRS990EZ/OrganizationHadUBIInd00
IRS990EZ/OtherChangesInNetAssetsAmt00
IRS990EZ/OtherExpensesTotalAmt051385
IRS990EZ/PoliticalCampaignActyInd00
IRS990EZ/PrimaryExemptPurposeTxt0Midwest Contact Center Association is a contact center group that has been put together by contact center professionals for contact center professionals. The focus of the association is to bring together contact center professionals with the common goal of education, collaboration, and networking.
IRS990EZ/PrintingPublicationsPostageAmt0100
IRS990EZ/ProgramServiceRevenueAmt027966
IRS990EZ/ProgramSrvcAccomplishmentGrp/DescriptionProgramSrvcAccomTxt0The organization held 8 educational events where they brought in a professional speaker or industry expert to educate members and give them opportunities to engage in problem solving with their peers. The number of persons benefited from the educational and networking events was 450.
IRS990EZ/ProgramSrvcAccomplishmentGrp/DescriptionProgramSrvcAccomTxt1The organization held 1 networking event where they provided an opportunity for members to network with their peers and vendors in the profession. The number of persons benefited from the educational and networking event was 150.
IRS990EZ/ProgramSrvcAccomplishmentGrp/DescriptionProgramSrvcAccomTxt2The organization runs a website that manages membership, provides professional resources and posts job openings for members.
IRS990EZ/ProgramSrvcAccomplishmentGrp/GrantsAndAllocationsAmt00
IRS990EZ/ProgramSrvcAccomplishmentGrp/GrantsAndAllocationsAmt10
IRS990EZ/ProgramSrvcAccomplishmentGrp/GrantsAndAllocationsAmt20
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IRS990EZ/ProgramSrvcAccomplishmentGrp/ProgramServiceExpensesAmt10
IRS990EZ/ProgramSrvcAccomplishmentGrp/ProgramServiceExpensesAmt20
IRS990EZ/ProhibitedTaxShelterTransInd00
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IRS990EZ/TotalExpensesAmt053903
IRS990EZ/TotalRevenueAmt045496
IRS990EZ/TypeOfOrganizationCorpInd0X
IRS990EZ/WebsiteAddressTxt0MWCCA.ORG
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0Description: Interest Income. Amount: 76.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1Description: Technology. Amount: 1,147. Description: Educational and Networking Event Expenses. Amount: 50,238. Total to Form 990-EZ, line 16: 51,385.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Form 990-EZ, Part I, Line 4 - Other Investment Income
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1Form 990-EZ, Part I, Line 16 - Other Expenses
TransferPrsnlBnftContractsDecl/DeclarationDesc0The organization did not, during the year, receive any funds, directly,or indirectly, to pay premiums on a personal benefit contract.The organization, did not, during the year, pay any premiums, directly,or indirectly, on a personal benefit contract.
ReturnHeader/BuildTS02025-03-06 01:10:19Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd01
ReturnHeader/BusinessOfficerGrp/PersonNm0Hale Jay
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0Treasurer
ReturnHeader/BusinessOfficerGrp/PhoneNum06125902456
ReturnHeader/BusinessOfficerGrp/SignatureDt02025-11-14
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0The Midwest Contact Center
ReturnHeader/Filer/BusinessName/BusinessNameLine2Txt0Association
ReturnHeader/Filer/BusinessNameControlTxt0MIDW
ReturnHeader/Filer/EIN0273250754
ReturnHeader/Filer/PhoneNum06125902456
ReturnHeader/Filer/USAddress/AddressLine1Txt07646 Carnelian Lane
ReturnHeader/Filer/USAddress/CityNm0Eden Prairie
ReturnHeader/Filer/USAddress/StateAbbreviationCd0MN
ReturnHeader/Filer/USAddress/ZIPCd055346
ReturnHeader/IRSResponsiblePrtyInfoCurrInd01
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0410970121
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0Chestnut Cambronne PA
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt0100 Washington Ave S 1700
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0Minneapolis
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0MN
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd055401
ReturnHeader/PreparerPersonGrp/PhoneNum06123397300
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0Erica J Lindquist
ReturnHeader/ReturnTs02025-11-17T10:09:27-06:00
ReturnHeader/ReturnTypeCd0990EZ
ReturnHeader/TaxPeriodBeginDt02024-01-01
ReturnHeader/TaxPeriodEndDt02024-12-31
ReturnHeader/TaxYr02024

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Peer Organizations

Similar nonprofits based on the same Siviq industry and scale cohort. 501(c)6 • <$500k nonprofits