Civic Intelligence

Quality Care Resource & Referral

EIN 26-4618545 • 501(c)3 • Vineland, NJ

View Organization Page

Profile

To enhance the development and implementation of major child care initiatives, provide child care policy leadership, and to administer and coordinate the planning for child care subsidy programs. Also to provide activities and services that improve the quality and availability of child care for low and moderate income families.

1019 E Landis AvenueVineland, NJ 08360-4043

www.qualityinc.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

86th percentile

0.69x

Higher debt load relative to assets than 86% of similar nonprofits.

NTEE P20 • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

76th percentile

0.26x

Higher debt load relative to revenue than 76% of similar nonprofits.

NTEE P20 • $1M-$5M nonprofits • Source year 2024

Net Margin

31st percentile

-0.5%

Higher net margin than 31% of similar nonprofits.

NTEE P20 • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

84th percentile

$139,573

Higher top officer pay than 84% of similar nonprofits.

Top officer pay equals 3.2% of source-year revenue.

NTEE P20 • $1M-$5M nonprofits • Source year 2024

Asset Growth

14th percentile

-11%

Faster asset growth than 14% of similar nonprofits.

NTEE P20 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Revenue Growth

22nd percentile

-11%

Faster revenue growth than 22% of similar nonprofits.

NTEE P20 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets86th percentile

Assets

Up

$1,611,125

Up $196,723 (+14%) from 2022

Liabilities

Down

$1,106,212

Down $168,917 (-13%) from 2022

Net Assets

Up

$504,913

Up $365,640 (+263%) from 2022

Operations
Liabilities / Revenue76th percentileNet Margin31st percentile

Revenue

Up

$4,313,112

Up $395,978 (+10%) from 2022

Expenses

Up

$4,334,654

Up $516,496 (+14%) from 2022

Net Income

Down

-$21,542

Down $120,518 (-122%) from 2022

Trend Graphs

Balance Sheet Trend

Asset Growth14th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$3.0M$2.0M$1.0M$0-$1.0MAssets 2012: $2,143,491Liabilities 2012: $2,077,772Net Assets 2012: $65,7192012Assets 2014: $478,352Liabilities 2014: $427,146Net Assets 2014: $51,2062014Assets 2016: $517,808Liabilities 2016: $536,305Net Assets 2016: -$18,4972016Assets 2017: $472,750Liabilities 2017: $347,718Net Assets 2017: $125,0322017Assets 2018: $255,550Liabilities 2018: $234,517Net Assets 2018: $21,0332018Assets 2019: $287,345Liabilities 2019: $264,477Net Assets 2019: $22,8682019Assets 2020: $243,711Liabilities 2020: $219,442Net Assets 2020: $24,2692020Assets 2021: $626,638Liabilities 2021: $586,341Net Assets 2021: $40,2972021Assets 2022: $1,414,402Liabilities 2022: $1,275,129Net Assets 2022: $139,2732022Assets 2024: $1,611,125Liabilities 2024: $1,106,212Net Assets 2024: $504,9132024

Highlighted filing

2024

Assets$1,611,125
Liabilities$1,106,212
Net Assets$504,913
Open 2024 Filing

Operations Trend

Revenue Growth22nd percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$8.0M$6.0M$4.0M$2.0M$0-$2.0MExpenses 2012: $7,921,3622012Revenue 2014: $3,560,951Expenses 2014: $3,573,602Net Income 2014: -$12,6512014Revenue 2016: $3,946,896Expenses 2016: $3,974,911Net Income 2016: -$28,0152016Revenue 2017: $4,414,699Expenses 2017: $4,271,170Net Income 2017: $143,5292017Revenue 2018: $3,578,296Expenses 2018: $3,614,152Net Income 2018: -$35,8562018Revenue 2019: $3,679,545Expenses 2019: $3,677,710Net Income 2019: $1,8352019Revenue 2020: $3,571,150Expenses 2020: $3,569,749Net Income 2020: $1,4012020Revenue 2021: $4,403,022Expenses 2021: $4,386,994Net Income 2021: $16,0282021Revenue 2022: $3,917,134Expenses 2022: $3,818,158Net Income 2022: $98,9762022Revenue 2024: $4,313,112Expenses 2024: $4,334,654Net Income 2024: -$21,5422024

Highlighted filing

2024

Revenue$4,313,112
Expenses$4,334,654
Net Income-$21,542
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$1,611,125
Liabilities
$1,106,212
Net assets
$504,913
Revenue
$4,313,112
Expenses
$4,334,654
Net income
-$21,542
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.61$1.11$0.50$4.31$4.33$0.02
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.41$1.28$0.14$3.92$3.82$0.10
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.63$0.59$0.04$4.40$4.39$0.02
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.24$0.22$0.02$3.57$3.57$0.00
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.29$0.26$0.02$3.68$3.68$0.00
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.26$0.23$0.02$3.58$3.61$0.04
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.47$0.35$0.13$4.41$4.27$0.14
2016Detailed filing. Detailed filing data is available for this year.$0.52$0.54$0.02$3.95$3.97$0.03
2014Detailed filing. Detailed filing data is available for this year.$0.48$0.43$0.05$3.56$3.57$0.01
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.14$2.08$0.07$7.92
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Oct 1, 2023 to Sep 30, 2024
Signed
May 23, 2025
Return Version
2023v6.0
Gross Receipts
$4,313,112
Mission and Program Overview

Mission

To develop child care initiatives, provide child care policy leadership, and to administer planning for child care subsidy programs.

To enhance the development and implementation of major child care initiatives, provide child care policy leadership and to administer and

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$545,986$534,309▼ $11,677
Land, Buildings, and Equipment, Net$295,603$266,308▼ $29,295
Prepaid Expenses and Deferred Charges$104,635$84,428▼ $20,207
Accounts Receivable$89,548$30,433▼ $59,115
Total Assets$1,806,535$1,611,125▼ $195,410
Other Assets Total$770,763$695,647▼ $75,116
Liabilities
Other Liabilities$1,032,123$931,656▼ $100,467
Accounts Payable and Accrued Expenses$215,195$122,297▼ $92,898
Deferred Revenue$32,762$52,259▲ $19,497
Total Liabilities$1,280,080$1,106,212▼ $173,868
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$526,455$504,913▼ $21,542
Total Net Assets Fund Balance$526,455$504,913▼ $21,542
Total Liabilities and Net Assets / Fund Balance$1,806,535$1,611,125▼ $195,410

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$211,145$68,452$279,597
Leasehold Improvements$55,163$8,806$63,969
Other Land Buildings-$21,865$21,865
Other Assets Org$2,000--
Compensation and Service Providers
Top Officer Pay84th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Susan JamesPresident CEOFT$139,573$8,959$148,532

Board Members and Trustees

NameTitle
Antony ThomasBoard President
Rosa Mcconner CarrDirector
Amanda NnachetumTrustee
Dr James RuffinTrustee
Judy TrumanTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Golden Gateway INCChild Care Services120 WOOD STREET, Clayton, NJ 08312$571,036
Great Start Learning AcademyChild Care Services2120 NO DELSEA DR, Vineland, NJ 08360$183,237
Great Start Learning CenterChild Care Service1110 NO DELSEA DR, Glassboro, NJ 08028$118,849
Revenue and Support

Revenue Composition

Contributions and Grants
$4,302,732
Program Service Revenue
$0
Investment Income
$0
Other Revenue
$10,380
All Other Contributions
$162,978
Change in Net Assets
$-21,542

Audited Revenue Reconciliation

Revenue per Audited Statements
$4,313,112
Total Revenue per Audited Statements
$4,313,112
Total Revenue per Form 990
$4,313,112
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$2,414,045
Salaries, Compensation, and Employee Benefits$1,920,609
Total Fundraising Expense$68,373
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Expenses$1,389,686--$1,389,686
Other Salaries and Wages$921,871$290,894$20,690$1,233,455
Other Employee Benefits$292,384$112,216$10,842$415,442
Fees for Services Other$285,642$40,083-$325,725
Occupancy$142,788$50,729-$193,517
Current Officers, Directors, Trustees, and Key Employees$38,243$87,328$22,961$148,532
Payroll Taxes$85,836$33,610$3,734$123,180
Office Expenses$63,441$12,986$10,146$86,573
Travel$40,512$14,392-$54,904
Conferences and Meetings$33,660$11,959-$45,619
Depreciation Depletion$25,301$8,989-$34,290
Insurance$23,475$8,340-$31,815
Fees for Services Accounting-$18,500-$18,500
Fees for Services Legal-$99-$99
Total Functional Expenses$3,576,156$690,125$68,373$4,334,654

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$4,334,654
Total Expenses per Audited Statements$4,334,654
Total Expenses per Form 990$4,334,654
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Liability Less Current$621,650
Liability for Hra Claims$238,009
Lease Liability Current$71,997
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

PART VI, SECTION A, LINE 8A

“The Organization holds regular Board meetings in accordance with its by-laws. The Board secretary records minutes, which reflect all Board actions, at each meeting. Board members approve the minutes at the following Board meeting.”

Part VI, Section B, Line 11

“Prior to its filing, the President/CEO presents Form 990 to the Board s audit committee for review. Thereafter, each Board member receives a copy of the return for their review and approval.”

PART VI, SECTION B, LINE 12C

“Board members monitor and enforce the conflict of interest policy at Board meetings. Members and staff are required to disclose any potential conflicts. The policy stipulates that no employee, officer or agent of the Organization shall participate in the selection, award or administration of a contract involving the Organization if a real or apparent conflict of interest exists.”

PART VI, SECTION B, LINE 15A

“The Board regularly reviews compensation for the Executive Director, other officers and key employees to ensure that compensation is within Federal and state guidelines. Further, the salaries of all employees are limited by the terms of the contract with the U.S. Dept. of Health and Human Services which states that no employee s annual compensation, including benefits, shall exceed $189,600. The salaries of all employees are within this limit.”

Part VI, Section C, Line 19

“The Organization makes its governing documents, conflict of interest policy, financial statements and Form 990 available to the public upon written request. Form 990 may also be viewed on public websites such as GuideStar.”

Filing and Contact Details

Filer

Filer Name
Quality Care Resource and Referral
EIN
26-4618545
Phone
8566288600
Address
1019 E LANDIS AVENUE, VINELAND, NJ 08360-4043
Doing Business As
Quality Care Services

Signing Officer

Name
Susan James
Title
President CEO
Phone
8566288600
Signed
2025-05-23
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Susan James
Formed
2009
Legal Domicile
Nj
Voting Board Members
5
Independent Board Members
5
Employees
24
Volunteers
729

Preparer

Firm
Frank Glien LLC CPA
Address
130 DIETZ STREET, CRANFORD, NJ 07016
Preparer
Frank L Glien
Phone
9083371590
Supplemental Narrative

Additional Explanations

PART IX, LINE 11G

“Consultants-Admin $40,083 Consultants-Program 285,642”

Raw XML AppendixShowing 400 of 445 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
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IRS990/BooksInCareOfDetail/PhoneNum08566288600
IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt01019 E LANDIS AVENUE
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IRS990/ContractorCompensationGrp/CompensationAmt2118849
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IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt2GREAT START LEARNING CENTER
IRS990/ContractorCompensationGrp/ServicesDesc0CHILD CARE SERVICES
IRS990/ContractorCompensationGrp/ServicesDesc1CHILD CARE SERVICES
IRS990/ContractorCompensationGrp/ServicesDesc2CHILD CARE SERVICE
IRS990/CreditCounselingInd0false
IRS990/CYBenefitsPaidToMembersAmt00
IRS990/CYContributionsGrantsAmt04302732
IRS990/CYGrantsAndSimilarPaidAmt00
IRS990/CYInvestmentIncomeAmt00
IRS990/CYOtherExpensesAmt02414045
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IRS990/DeferredRevenueGrp/BOYAmt032762
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IRS990/DelegationOfMgmtDutiesInd0false
IRS990/DepreciationDepletionGrp/ManagementAndGeneralAmt08989
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IRS990/DepreciationDepletionGrp/TotalAmt034290
IRS990/Desc0Provided support services to child care providers under the federal Early Head Start program. Eight child care collaborators served approximately 400 children under this program.
IRS990/DescribedInSection501c3Ind0true
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IRS990/DoingBusinessAsName/BusinessNameLine1Txt0QUALITY CARE SERVICES
IRS990/DonorAdvisedFundInd0false
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IRS990/Form990PartVIISectionAGrp/TitleTxt1TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt2DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt3PRESIDENT CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt4TRUSTEE
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IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt0292384
IRS990/OtherEmployeeBenefitsGrp/TotalAmt0415442
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IRS990/OtherExpensesGrp/Desc1PROVIDER SUBSIDIES
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IRS990/OtherExpensesGrp/ProgramServicesAmt11389686
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IRS990/OtherExpensesGrp/TotalAmt11389686
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IRS990/OtherRevenueTotalAmt010380
IRS990/OtherSalariesAndWagesGrp/FundraisingAmt020690
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IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt033610
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IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt084428
IRS990/PrincipalOfficerNm0SUSAN JAMES
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IRS990/ProgSrvcAccomActy2Grp/Desc0Provided family and community services to nearly 300 individuals.
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IRS990/PYTotalRevenueAmt04863924
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IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt04402951
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt03567649
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IRS990ScheduleA/InvestmentIncomeCYPct00
IRS990ScheduleA/InvestmentIncomePYPct00
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IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus2YearsAmt05140
IRS990ScheduleA/OtherIncome170Grp/TotalAmt0297006
IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.9859
IRS990ScheduleA/PublicSupportCY509Pct00
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IRS990ScheduleA/PublicSupportPY509Pct00
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IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus4YearsAmt03567649
IRS990ScheduleA/TotalCalendarYear170Grp/TotalAmt020767764
IRS990ScheduleA/TotalSupportAmt021064770
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IRS990ScheduleB/ContributorInformationGrp/ContributorNum0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine10RESTRICTED
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IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/ZIPCode0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/TotalContributionsAmt0RESTRICTED
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IRS990ScheduleD/AgentTrusteeEtcInd0false
IRS990ScheduleD/EndowmentsHeldRelatedOrgInd0false
IRS990ScheduleD/EndowmentsHeldUnrelatedOrgInd0false
IRS990ScheduleD/EquipmentGrp/BookValueAmt0211145
IRS990ScheduleD/EquipmentGrp/DepreciationAmt068452
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt0279597
IRS990ScheduleD/ExpensesSubtotalAmt04334654
IRS990ScheduleD/InclEscrowCustodialAcctLiabInd0false
IRS990ScheduleD/LeaseholdImprovementsGrp/BookValueAmt055163
IRS990ScheduleD/LeaseholdImprovementsGrp/DepreciationAmt08806
IRS990ScheduleD/LeaseholdImprovementsGrp/OtherCostOrOtherBasisAmt063969
IRS990ScheduleD/OtherAssetsOrgGrp/BookValueAmt0693647
IRS990ScheduleD/OtherAssetsOrgGrp/BookValueAmt12000
IRS990ScheduleD/OtherAssetsOrgGrp/Desc0RIGHT OF USE ASSET
IRS990ScheduleD/OtherAssetsOrgGrp/Desc1DEPOSITS
IRS990ScheduleD/OtherLandBuildingsGrp/DepreciationAmt021865
IRS990ScheduleD/OtherLandBuildingsGrp/OtherCostOrOtherBasisAmt021865
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IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt1238009
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt2621650
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0LEASE LIABILITY CURRENT
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc1LIABILITY FOR HRA CLAIMS
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc2LEASE LIABILITY LESS CURRENT
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IRS990ScheduleD/TotalBookValueOtherAssetsAmt0695647
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IRS990ScheduleD/TotalRevenuePerForm990Amt04313112
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IRS990ScheduleJ/EquityBasedCompArrngmInd0false
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990FilingOrgAmt0141463
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm0SUSAN JAMES
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt0PRESIDENT CEO
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TotalCompensationFilingOrgAmt0148532
IRS990ScheduleJ/SeverancePaymentInd0false
IRS990ScheduleJ/SubstantiationRequiredInd0false
IRS990ScheduleJ/SupplementalNonqualRtrPlanInd0false
IRS990ScheduleJ/WrittenPolicyRefTAndEExpnssInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0The Organization holds regular Board meetings in accordance with its by-laws. The Board secretary records minutes, which reflect all Board actions, at each meeting. Board members approve the minutes at the following Board meeting.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1Prior to its filing, the President/CEO presents Form 990 to the Board s audit committee for review. Thereafter, each Board member receives a copy of the return for their review and approval.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2Board members monitor and enforce the conflict of interest policy at Board meetings. Members and staff are required to disclose any potential conflicts. The policy stipulates that no employee, officer or agent of the Organization shall participate in the selection, award or administration of a contract involving the Organization if a real or apparent conflict of interest exists.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3The Board regularly reviews compensation for the Executive Director, other officers and key employees to ensure that compensation is within Federal and state guidelines. Further, the salaries of all employees are limited by the terms of the contract with the U.S. Dept. of Health and Human Services which states that no employee s annual compensation, including benefits, shall exceed $189,600. The salaries of all employees are within this limit.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4The Organization makes its governing documents, conflict of interest policy, financial statements and Form 990 available to the public upon written request. Form 990 may also be viewed on public websites such as GuideStar.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5Consultants-Admin $40,083 Consultants-Program 285,642
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0PART VI, SECTION A, LINE 8a
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1PART VI, SECTION B, LINE 11
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2PART VI, SECTION B, LINE 12c
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3PART VI, SECTION B, LINE 15a
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4PART VI, SECTION C, LINE 19
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc5PART IX, LINE 11g
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IRS990/StatesWhereCopyOfReturnIsFldCd0NJ
IRS990/SubjectToProxyTaxInd0false
IRS990/TaxablePartyNotificationInd0false
IRS990/TaxExemptBondsInd0false
IRS990/TerminateOperationsInd0false
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IRS990/TotalAssetsEOYAmt01611125
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IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt0690125
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt03576156
IRS990/TotalFunctionalExpensesGrp/TotalAmt04334654
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IRS990/TotalLiabilitiesEOYAmt01106212
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IRS990/TotalVolunteersCnt0729
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt01806535
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt01611125

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