Civic Intelligence

Support-Link Inc.

990 • Fiscal year 2018 • EIN 26-1257598

Jan 01, 2018 to Dec 31, 2018 • Filed on Jun 27, 2019

383 Bay RoadQueensbury, NY 12804

(518) 798-2972

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

83rd percentile

0.69x

Higher debt load relative to assets than 83% of similar nonprofits.

2018 filings • NTEE P • $1M-$5M nonprofits • Source year 2018

Liabilities / Revenue

80th percentile

0.46x

Higher debt load relative to revenue than 80% of similar nonprofits.

2018 filings • NTEE P • $1M-$5M nonprofits • Source year 2018

Net Margin

18th percentile

-7.1%

Higher net margin than 18% of similar nonprofits.

2018 filings • NTEE P • $1M-$5M nonprofits • Source year 2018

Top Officer Pay

56th percentile

$91,018

Higher top officer pay than 56% of similar nonprofits.

Top officer pay equals 6.3% of source-year revenue.

2018 filings • NTEE P • $1M-$5M nonprofits • Source year 2018

Asset Growth

57th percentile

4.3%

Faster asset growth than 57% of similar nonprofits.

2018 filings • NTEE P • $1M-$5M nonprofits • Annualized from 2017 to 2018

Revenue Growth

66th percentile

11%

Faster revenue growth than 66% of similar nonprofits.

2018 filings • NTEE P • $1M-$5M nonprofits • Annualized from 2017 to 2018

Assets

Up

$951,284

Up $39,311 (+4.3%) from 2017

Net Assets

Down

$297,075

Down $102,376 (-26%) from 2017

Liabilities

Up

$654,209

Up $141,687 (+28%) from 2017

Revenue

Up

$1,434,188

Up $141,847 (+11%) from 2017

Expenses

Up

$1,536,564

Up $277,234 (+22%) from 2017

Net Income

Down

-$102,376

Down $135,387 (-410%) from 2017

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$2.0M$1.5M$1.0M$500K$0Assets 2010: $199,313Liabilities 2010: $66,800Net Assets 2010: $132,5132010Assets 2011: $204,296Liabilities 2011: $63,986Net Assets 2011: $140,3102011Assets 2012: $249,814Liabilities 2012: $71,652Net Assets 2012: $178,1622012Assets 2013: $326,850Liabilities 2013: $44,769Net Assets 2013: $282,0812013Assets 2014: $358,255Liabilities 2014: $46,581Net Assets 2014: $311,6742014Assets 2015: $415,778Liabilities 2015: $76,540Net Assets 2015: $339,2382015Assets 2016: $430,945Liabilities 2016: $64,505Net Assets 2016: $366,4402016Assets 2017: $911,973Liabilities 2017: $512,522Net Assets 2017: $399,4512017Assets 2018: $951,284Liabilities 2018: $654,209Net Assets 2018: $297,0752018Assets 2019: $1,137,848Liabilities 2019: $834,857Net Assets 2019: $302,9912019Assets 2020: $1,310,404Liabilities 2020: $829,094Net Assets 2020: $481,3102020Assets 2021: $1,296,212Liabilities 2021: $613,434Net Assets 2021: $682,7782021Assets 2022: $1,260,762Liabilities 2022: $612,446Net Assets 2022: $648,3162022Assets 2024: $1,747,498Liabilities 2024: $323,297Net Assets 2024: $1,424,2012024

Highlighted filing

2018

Assets$951,284
Liabilities$654,209
Net Assets$297,075

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$4.0M$3.0M$2.0M$1.0M$0-$1.0MExpenses 2010: $444,6892010Expenses 2011: $493,0012011Expenses 2012: $659,3802012Revenue 2013: $807,401Expenses 2013: $703,482Net Income 2013: $103,9192013Revenue 2014: $845,187Expenses 2014: $815,594Net Income 2014: $29,5932014Revenue 2015: $956,426Expenses 2015: $928,862Net Income 2015: $27,5642015Revenue 2016: $1,161,268Expenses 2016: $1,134,066Net Income 2016: $27,2022016Revenue 2017: $1,292,341Expenses 2017: $1,259,330Net Income 2017: $33,0112017Revenue 2018: $1,434,188Expenses 2018: $1,536,564Net Income 2018: -$102,3762018Revenue 2019: $2,882,858Expenses 2019: $2,876,942Net Income 2019: $5,9162019Revenue 2020: $3,231,150Expenses 2020: $2,954,054Net Income 2020: $277,0962020Revenue 2021: $2,954,420Expenses 2021: $2,752,952Net Income 2021: $201,4682021Revenue 2022: $2,939,080Expenses 2022: $2,973,542Net Income 2022: -$34,4622022Revenue 2024: $3,389,446Expenses 2024: $3,307,233Net Income 2024: $82,2132024

Highlighted filing

2018

Revenue$1,434,188
Expenses$1,536,564
Net Income-$102,376
Jump To
Filing Snapshot
Filing Period
Jan 1, 2018 to Dec 31, 2018
Signed
Jun 27, 2019
Return Version
2018v3.1
Gross Receipts
$1,437,816
Mission and Program Overview

Mission

To assist individuals with disabilities in achieving their highest potential by connecting them to desired and necessary services and supports in their communities.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$613,803$667,686▲ $53,883
Accounts Receivable$154,985$203,306▲ $48,321
Loans From Officers Directors-$75,000-
Cash and Non-Interest-Bearing Accounts$61,060$42,430▼ $18,630
Prepaid Expenses and Deferred Charges$3,920$19,079▲ $15,159
Savings and Temporary Cash Investments$75,705$12,583▼ $63,122
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Total Assets$911,973$951,284▲ $39,311
Other Assets Total$2,500$6,200▲ $3,700
Liabilities
Mortgage Notes Payable Secured by Investment Property$440,000$425,400▼ $14,600
Accounts Payable and Accrued Expenses$72,522$98,072▲ $25,550
Other Liabilities-$55,737-
Total Liabilities$512,522$654,209▲ $141,687
Net Assets / Fund Balance
Unrestricted Net Assets$399,451$297,075▼ $102,376
Total Net Assets Fund Balance$399,451$297,075▼ $102,376
Total Liabilities and Net Assets / Fund Balance$911,973$951,284▲ $39,311

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$646,516$14,116$660,632
Equipment$21,170$4,793$25,963
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Christine CerroExecutive DirectorFT$77,756$13,262$91,018
Eileen CummingsCFOFT$66,902$8,303$75,205

Board Members and Trustees

Revenue and Support

Revenue Composition

Contributions and Grants
$12,441
Program Service Revenue
$1,425,361
Investment Income
$-3,614
Other Revenue
$0
All Other Contributions
$12,441
Change in Net Assets
$-102,376

Audited Revenue Reconciliation

Revenue per Audited Statements
$1,434,188
Revenue Not Reported on Form 990
$3,628
Total Revenue per Audited Statements
$1,437,816
Total Revenue per Form 990
$1,434,188
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,292,674
Other Expenses$243,890
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$765,863$81,963-$847,826
Current Officers, Directors, Trustees, and Key Employees$18,052$146,013-$164,065
Other Employee Benefits$137,086$16,501-$153,587
Payroll Taxes$91,876$19,079-$110,955
Travel$42,574$110-$42,684
Interest$17,229$2,819-$20,048
Occupancy$14,878$3,483-$18,361
Depreciation Depletion$11,456$5,667-$17,123
Pension Plan Contributions$14,022$2,219-$16,241
Information Technology$11,980$1,960-$13,940
Insurance$11,034$1,479-$12,513
Fees for Services Accounting-$9,947-$9,947
All Other Expenses$6,251$3,103-$9,354
Fees for Services Other$3,417$1,373-$4,790
Other Expenses$2,423$1,198-$3,621
Office Expenses$2,043$335-$2,378
Total Functional Expenses$1,236,697$299,867$0$1,536,564

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$1,540,192
Expenses per Audited Statements$1,536,564
Total Expenses per Form 990$1,536,564
Expenses Not Reported on Form 990$3,628
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees-$75,000-
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Line of Credit$43,422
Capital Lease Obligation$12,315
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
No
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 11B: Form 990 Review Process

The tax return is reviewed by the Board of Directors during one of their board meetings prior to the filing of the 990.

Form 990, Part VI, Line 12C: Explanation of Monitoring and Enforcement of Conflicts

Conflict of Interest forms are to be completed annually and the Board will review them as presented.

Form 990, Part VI, Line 15A: Compensation Review & Approval Process - CEO, Top Management

Every year a list of approved salaries is submitted to the Board for review.

Form 990, Part VI, Line 15B: Compensation Review and Approval Process for Officers and Key Employees

Every year a list of approved salaries is submitted to the Board for review.

Form 990, Part VI, Line 19: Other Organization Documents Publicly Available

All copies of the organization's governing documents, conflict of interest policy, and financial statements are available for inspection at their office upon request.

Filing and Contact Details

Filer

Filer Name
Support-Link Inc
EIN
26-1257598
Phone
5187982972
Address
383 Bay Road, Queensbury, NY 12804

Signing Officer

Name
Fran Ambrosini
Title
President
Signed
2019-06-27
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Fran Ambrosini
Formed
2007
Legal Domicile
Ny
Voting Board Members
8
Independent Board Members
8
Employees
54

Preparer

Firm
Whittemore Dowen & Ricciardelli Llp
Address
333 AVIATION RD BLDG B, QUEENSBURY, NY 12804-2915
Preparer
Colin D Combs CPA
Phone
5187920918
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 3: Ceased Conducting or Significant Changes To Services

Due to federal and state changes, the Medicaid Service Coordination (MSC) program transitioned to Care Coordination Organizations. Support Link began offering self-directed services to offset the loss of MSC revenue.

Financial Statement Notes

Part X : FIN48 Footnote

In accordance with generally accepted accounting principles, the Organization accounts for uncertainty in income taxes by recognizing tax positions in the financial statements when it is more-likely-than-not the positions will be sustained upon examination by tax authorities. As of December 31, 2018, the Organization believes that it has appropriate support for the income tax positions taken on its tax returns and, therefore, believes that it has no uncertain tax positions that would have a material impact on the financial statements. As of December 31, 2018, the tax years that remain subject to examination by taxing authorities begin with 2015.

Part XI, Line 2D: Other revenue amounts included in F/S but not included on form 990

Loss on disposal $3628

Part XII, Line 2D: Other expenses and losses per audited F/S

Loss on Disposal $3628

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IRS990/OtherExpensesGrp/Desc3Property Tax
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IRS990/OtherExpensesGrp/ManagementAndGeneralAmt1680
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IRS990/PrincipalOfficerNm0Fran Ambrosini
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Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.75$0.32$1.42$3.39$3.31$0.08
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.26$0.61$0.65$2.94$2.97$0.03
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.30$0.61$0.68$2.95$2.75$0.20
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.31$0.83$0.48$3.23$2.95$0.28
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.14$0.83$0.30$2.88$2.88$0.01
2018Detailed filing. Detailed filing data is available for this year.$0.95$0.65$0.30$1.43$1.54$0.10
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.91$0.51$0.40$1.29$1.26$0.03
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.43$0.06$0.37$1.16$1.13$0.03
2015Detailed filing. Detailed filing data is available for this year.$0.42$0.08$0.34$0.96$0.93$0.03
2014Detailed filing. Detailed filing data is available for this year.$0.36$0.05$0.31$0.85$0.82$0.03
2013Detailed filing. Detailed filing data is available for this year.$0.33$0.04$0.28$0.81$0.70$0.10
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.25$0.07$0.18$0.66
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.20$0.06$0.14$0.49
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.20$0.07$0.13$0.44
Peer Organizations

Similar nonprofits based on the same Siviq industry and scale cohort. 2018 filings • 501(c)3 • $1M-$5M nonprofits