Civic Intelligence

Contact Helpline

EIN 23-7083169 • 501(c)3 • Harrisburg, PA

View Organization Page

Profile

To provide a 24 hour telephone helpline including information, referral and listening services.

900 S Arlington AvenueHarrisburg, PA 17109

www.contacthelpline.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

44th percentile

0.04x

Higher debt load relative to assets than 44% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Liabilities / Revenue

49th percentile

0.07x

Higher debt load relative to revenue than 49% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Net Margin

12th percentile

-25%

Higher net margin than 12% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

21st percentile

-5.7%

Faster asset growth than 21% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2022 to 2025

Revenue Growth

40th percentile

2.4%

Faster revenue growth than 40% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2022 to 2025

Balance Sheet
Liabilities / Assets44th percentile

Assets

Down

$1,350,957

Down $220,993 (-14%) from 2024

Liabilities

Up

$53,839

Up $9,729 (+22%) from 2024

Net Assets

Down

$1,297,118

Down $230,722 (-15%) from 2024

Operations
Liabilities / Revenue49th percentileNet Margin12th percentile

Revenue

Down

$748,181

Down $243,136 (-25%) from 2024

Expenses

Down

$937,826

Down $173,202 (-16%) from 2024

Net Income

Down

-$189,645

Down $69,934 (-58%) from 2024

Trend Graphs

Balance Sheet Trend

Asset Growth21st percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$2.0M$1.5M$1.0M$500K$0Assets 2013: $243,491Liabilities 2013: $29,018Net Assets 2013: $214,4732013Assets 2014: $246,095Liabilities 2014: $21,431Net Assets 2014: $224,6642014Assets 2015: $586,011Liabilities 2015: $47,213Net Assets 2015: $538,7982015Assets 2016: $1,275,028Liabilities 2016: $28,192Net Assets 2016: $1,246,8362016Assets 2017: $1,405,004Liabilities 2017: $22,515Net Assets 2017: $1,382,4892017Assets 2018: $1,503,367Liabilities 2018: $21,166Net Assets 2018: $1,482,2012018Assets 2019: $1,565,909Liabilities 2019: $54,372Net Assets 2019: $1,511,5372019Assets 2020: $1,633,699Liabilities 2020: $46,558Net Assets 2020: $1,587,1412020Assets 2021: $1,929,865Liabilities 2021: $51,990Net Assets 2021: $1,877,8752021Assets 2022: $1,610,883Liabilities 2022: $79,563Net Assets 2022: $1,531,3202022Assets 2023: $1,553,748Liabilities 2023: $35,431Net Assets 2023: $1,518,3172023Assets 2024: $1,571,950Liabilities 2024: $44,110Net Assets 2024: $1,527,8402024Assets 2025: $1,350,957Liabilities 2025: $53,839Net Assets 2025: $1,297,1182025

Highlighted filing

2025

Assets$1,350,957
Liabilities$53,839
Net Assets$1,297,118
Open 2025 Filing

Operations Trend

Revenue Growth40th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$1.5M$1.0M$500K$0-$500KExpenses 2013: $222,6142013Revenue 2014: $348,897Expenses 2014: $341,024Net Income 2014: $7,8732014Revenue 2015: $652,396Expenses 2015: $338,104Net Income 2015: $314,2922015Revenue 2016: $1,097,616Expenses 2016: $392,172Net Income 2016: $705,4442016Revenue 2017: $408,440Expenses 2017: $350,792Net Income 2017: $57,6482017Revenue 2018: $442,649Expenses 2018: $390,161Net Income 2018: $52,4882018Revenue 2019: $506,631Expenses 2019: $512,743Net Income 2019: -$6,1122019Revenue 2020: $626,823Expenses 2020: $573,492Net Income 2020: $53,3312020Revenue 2021: $708,788Expenses 2021: $695,579Net Income 2021: $13,2092021Revenue 2022: $697,230Expenses 2022: $823,699Net Income 2022: -$126,4692022Revenue 2023: $808,018Expenses 2023: $916,468Net Income 2023: -$108,4502023Revenue 2024: $991,317Expenses 2024: $1,111,028Net Income 2024: -$119,7112024Revenue 2025: $748,181Expenses 2025: $937,826Net Income 2025: -$189,6452025

Highlighted filing

2025

Revenue$748,181
Expenses$937,826
Net Income-$189,645
Open 2025 Filing

Filings

Most recent year

2025 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$1,350,957
Liabilities
$53,839
Net assets
$1,297,118
Revenue
$748,181
Expenses
$937,826
Net income
-$189,645
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$1.35$0.05$1.30$0.75$0.94$0.19
2024Detailed filing. Detailed filing data is available for this year.$1.57$0.04$1.53$0.99$1.11$0.12
2023Detailed filing. Detailed filing data is available for this year.$1.55$0.04$1.52$0.81$0.92$0.11
2022Detailed filing. Detailed filing data is available for this year.$1.61$0.08$1.53$0.70$0.82$0.13
2021Detailed filing. Detailed filing data is available for this year.$1.93$0.05$1.88$0.71$0.70$0.01
2020Detailed filing. Detailed filing data is available for this year.$1.63$0.05$1.59$0.63$0.57$0.05
2019Detailed filing. Detailed filing data is available for this year.$1.57$0.05$1.51$0.51$0.51$0.01
2018Detailed filing. Detailed filing data is available for this year.$1.50$0.02$1.48$0.44$0.39$0.05
2017Detailed filing. Detailed filing data is available for this year.$1.41$0.02$1.38$0.41$0.35$0.06
2016Detailed filing. Detailed filing data is available for this year.$1.28$0.03$1.25$1.10$0.39$0.71
2015Detailed filing. Detailed filing data is available for this year.$0.59$0.05$0.54$0.65$0.34$0.31
2014Detailed filing. Detailed filing data is available for this year.$0.25$0.02$0.22$0.35$0.34$0.01
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.24$0.03$0.21$0.22
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Jan 13, 2026
Return Version
2024v5.0
Gross Receipts
$956,832
Mission and Program Overview

Mission

To provide a 24 hour telephone helpline including information, referral and listening services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$1,458,076$1,294,773▼ $163,303
Pledges and Grants Receivable$70,271$36,562▼ $33,709
Savings and Temporary Cash Investments$42,620$18,238▼ $24,382
Prepaid Expenses and Deferred Charges$983$1,384▲ $401
Total Assets$1,571,950$1,350,957▼ $220,993
Liabilities
Accounts Payable and Accrued Expenses$44,110$53,839▲ $9,729
Total Liabilities$44,110$53,839▲ $9,729
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,518,555$1,286,993▼ $231,562
Net Assets With Donor Restrictions$9,285$10,125▲ $840
Total Net Assets Fund Balance$1,527,840$1,297,118▼ $230,722
Total Liabilities and Net Assets / Fund Balance$1,571,950$1,350,957▼ $220,993

Asset Categories

AssetBook ValueDepreciationBasis
Equipment-$68,715$68,715

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2024$9,285-▲ $1,494-$10,125
2023$7,944-▲ $1,496-$9,285
2022$6,955-▲ $1,221-$7,944
2021$8,311-▼ $1,202-$6,955
2020$5,650$250▲ $2,540-$8,311
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseTotal
Christine MarriottExecutive DiFT$85,381$85,381

Board Members and Trustees

NameTitle
Gary DubasPresident
Amy KitchingBoard Member
Rev Dr Larry D PickensBoard Member
Richard KrampeSecretary
Claire ShaakTreasurer
Jennifer CollinsVice Preside
Revenue and Support

Revenue Composition

Contributions and Grants
$155,987
Program Service Revenue
$400,349
Investment Income
$188,885
Other Revenue
$2,960
All Other Contributions
$63,513
Change in Net Assets
$-189,645

Audited Revenue Reconciliation

Revenue per Audited Statements
$741,115
Revenue Not Reported on Financial Statements
$7,066
Revenue Not Reported on Form 990
$-30,559
Total Revenue per Audited Statements
$710,556
Total Revenue per Form 990
$748,181
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$779,915
Other Expenses$157,911
Total Fundraising Expense$13,793
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$534,839$6,801$3,391$545,031
Current Officers, Directors, Trustees, and Key Employees$77,693$4,423$3,265$85,381
Other Employee Benefits$79,581$2,208$984$82,773
Payroll Taxes$48,274$3,219$2,145$53,638
Fees for Services Accounting$28,028$1,347$525$29,900
Occupancy$18,230$1,023$545$19,798
Pension Plan Contributions$12,182$572$338$13,092
Fees for Services Other$9,745$485$589$10,819
Fees for Service Investment Mgmnt Fees-$7,066-$7,066
All Other Expenses$2,920$878$208$4,006
Other Expenses$3,496$233$155$3,884
Total Functional Expenses$892,696$31,337$13,793$937,826

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$941,278
Total Expenses per Form 990$937,826
Expenses per Audited Statements$930,760
Expenses Not Reported on Form 990$10,518
Expenses Not Reported on Financial Statements$7,066
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$6,773
Fundraising Direct Expenses$3,813
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“The board treasurer reviews the 990 prepared by the accountants and any changes are made. A copy of the final 990 is provided to the board of directors prior to filing.”

Form 990, Page 6, Part VI, Line 12C

“Conflict of interest statements are reviewed annually.”

Form 990, Page 6, Part VI, Line 15A

“Board of directors does an annual review and approves compensation package for the executive director.”

Form 990, Page 6, Part VI, Line 19

“UPON REQUEST.”

Filing and Contact Details

Filer

Filer Name
Contact Helpline
EIN
23-7083169
Phone
7176524987
Address
900 S ARLINGTON AVENUE, HARRISBURG, PA 17109

Signing Officer

Name
Gary Dubas
Title
President
Phone
7176524987
Signed
2026-01-13
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Christine Marriott
Formed
1970
Legal Domicile
Pa
Voting Board Members
6
Independent Board Members
6
Employees
40
Volunteers
28

Preparer

Firm
Mack Gerberich & Associates Pc
Address
PO BOX 6595, HARRISBURG, PA 17112
Preparer
James E Britton
Phone
7176529692
Supplemental Narrative

Additional Explanations

Form 990, Page 2, Part III, Line 4A

“Information & referral: during the 2024/2025 fiscal year, contact helpline responded to 19,212 contacts from 11,570 distinct clients in the south- central region of pennsylvania, namely, adams, cumberland, dauphin, franklin, fulton, huntington, juniata, mifflin, perry, and york counties. Those who contacted the organization received 67,436 referrals to 1,458 distinct community agencies to address their identified needs. Community residents can also conduct a direct search of the 211 database to meet their needs without contacting a resource navigator. Within the fiscal year, 90,458 searches were conducted. The top referrals and searches were for housing, utilities, food/meals, individual/family/community support, and clothing/personal/household needs. Within the 2024/2025 fiscal year, dauphin county ended its emergency rental assistance program (erap). Since covid-19 contact helpline also functioned as the contact center for those in need of rent payment assistance as a result of employment disruption caused by covid-19.”

Form 990, Part XI, Line 9

“Fundraising expenses 3,813 fundraising expenses -3,813”

Financial Statement Notes

Schedule D, Page 2, Part V, Line 4

“Support the mission of the agency.”

Schedule D, Page 3, Part X

“The agency believes that it has appropriate support for any tax positions taken, and as such, does not have any uncertain tax positions that are material to the financial statements.”

Schedule D, Page 4, Part XI, Line 2D

“Fundraising expenses 3,813”

Schedule D, Page 4, Part XII, Line 2D

“Fundraising expenses 3,813”

Raw XML AppendixShowing 400 of 459 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/MissionDesc0TO PROVIDE A 24 HOUR TELEPHONE HELPLINE INCLUDING INFORMATION, REFERRAL AND LISTENING SERVICES.
IRS990/MoreThan5000KToIndividualsInd0false
IRS990/MoreThan5000KToOrgInd0false
IRS990/NetAssetsOrFundBalancesBOYAmt01527840
IRS990/NetAssetsOrFundBalancesEOYAmt01297118
IRS990/NetGainOrLossInvestmentsGrp/ExclusionAmt0158370
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt0158370
IRS990/NetIncmFromFundraisingEvtGrp/ExclusionAmt02960
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt02960
IRS990/NetUnrlzdGainsLossesInvstAmt0-41077
IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt01518555
IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt01286993
IRS990/NondeductibleContributionsInd0false
IRS990/OccupancyGrp/FundraisingAmt0545
IRS990/OccupancyGrp/ManagementAndGeneralAmt01023
IRS990/OccupancyGrp/ProgramServicesAmt018230
IRS990/OccupancyGrp/TotalAmt019798
IRS990/OfficerMailingAddressInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherEmployeeBenefitsGrp/FundraisingAmt0984
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt02208
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt079581
IRS990/OtherEmployeeBenefitsGrp/TotalAmt082773
IRS990/OtherExpensesGrp/Desc0COMMUNICATION SYSTEMS
IRS990/OtherExpensesGrp/Desc1MEMBERSHIP DUES
IRS990/OtherExpensesGrp/Desc2SOFTWARE
IRS990/OtherExpensesGrp/Desc3INSURANCE
IRS990/OtherExpensesGrp/FundraisingAmt01541
IRS990/OtherExpensesGrp/FundraisingAmt117
IRS990/OtherExpensesGrp/FundraisingAmt290
IRS990/OtherExpensesGrp/FundraisingAmt3155
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt02718
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt126
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt2338
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt3233
IRS990/OtherExpensesGrp/ProgramServicesAmt067326
IRS990/OtherExpensesGrp/ProgramServicesAmt16600
IRS990/OtherExpensesGrp/ProgramServicesAmt23782
IRS990/OtherExpensesGrp/ProgramServicesAmt33496
IRS990/OtherExpensesGrp/TotalAmt071585
IRS990/OtherExpensesGrp/TotalAmt16643
IRS990/OtherExpensesGrp/TotalAmt24210
IRS990/OtherExpensesGrp/TotalAmt33884
IRS990/OtherSalariesAndWagesGrp/FundraisingAmt03391
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt06801
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt0534839
IRS990/OtherSalariesAndWagesGrp/TotalAmt0545031
IRS990/PartialLiquidationInd0false
IRS990/PayPremiumsPrsnlBnftCntrctInd0false
IRS990/PayrollTaxesGrp/FundraisingAmt02145
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt03219
IRS990/PayrollTaxesGrp/ProgramServicesAmt048274
IRS990/PayrollTaxesGrp/TotalAmt053638
IRS990/PensionPlanContributionsGrp/FundraisingAmt0338
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt0572
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt012182
IRS990/PensionPlanContributionsGrp/TotalAmt013092
IRS990/PledgesAndGrantsReceivableGrp/BOYAmt070271
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt036562
IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0983
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt01384
IRS990/PrincipalOfficerNm0CHRISTINE MARRIOTT
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/Desc0GOVERNMENT CONTRACTS
IRS990/ProgramServiceRevenueGrp/Desc1PA 211 GRANTS & ALLOCATIONS
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt0211147
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt1189202
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt0211147
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt1189202
IRS990/ProgSrvcAccomActy2Grp/Desc0HELPLINE SERVICES: CONTACT HELPLINE'S EMOTIONAL LISTENING LINE RESPONDED TO 27,880 CALLS OF THE 66,749 CALLS PRESENTED. CALLERS CONTACTED THE EMOTIONAL LISTENING LINE FOR VARIOUS REASONS, INCLUDING STRESS/ANXIETY, MENTAL/EMOTIONAL ISSUES, NON-FAMILY RELATIONS, LONELINESS/REASSURANCE, AND HEALTH ISSUES.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt0180509
IRS990/ProhibitedTaxShelterTransInd0false
IRS990/PYContributionsGrantsAmt0234434
IRS990/PYExcessBenefitTransInd0false
IRS990/PYInvestmentIncomeAmt062325
IRS990/PYOtherExpensesAmt0154978
IRS990/PYOtherRevenueAmt08394
IRS990/PYProgramServiceRevenueAmt0686164
IRS990/PYRevenuesLessExpensesAmt0-119711
IRS990/PYSalariesCompEmpBnftPaidAmt0956050
IRS990/PYTotalExpensesAmt01111028
IRS990/PYTotalRevenueAmt0991317
IRS990/QuidProQuoContributionsInd0false
IRS990/RcvFndsToPayPrsnlBnftCntrctInd0false
IRS990/ReconcilationRevenueExpnssAmt0-189645
IRS990/RegularMonitoringEnfrcInd0true
IRS990/RelatedEntityInd0false
IRS990/RelatedOrganizationCtrlEntInd0false
IRS990/ReportInvestmentsOtherSecInd0false
IRS990/ReportLandBuildingEquipmentInd0true
IRS990/ReportOtherAssetsInd0false
IRS990/ReportOtherLiabilitiesInd0false
IRS990/ReportProgramRelatedInvstInd0false
IRS990/RevenueAmt0400349
IRS990/SavingsAndTempCashInvstGrp/BOYAmt042620
IRS990/SavingsAndTempCashInvstGrp/EOYAmt018238
IRS990ScheduleA/Form990ScheduleAPartVIGrp/ExplanationTxt0MISCELLANEOUS 30
IRS990ScheduleA/Form990ScheduleAPartVIGrp/FormAndLineReferenceDesc0PART II, LINE 10
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearAmt0155987
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt0234434
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt0190448
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt0185649
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt0442761
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/TotalAmt01209279
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt030515
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus1YearAmt032666
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus2YearsAmt034360
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus3YearsAmt035916
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus4YearsAmt024573
IRS990ScheduleA/GrossInvestmentIncome170Grp/TotalAmt0158030
IRS990ScheduleA/GrossReceiptsRltdActivitiesAmt02345935
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus3YearsAmt030
IRS990ScheduleA/OtherIncome170Grp/TotalAmt030
IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.73400
IRS990ScheduleA/PublicSupportPY170Pct00.71650
IRS990ScheduleA/PublicSupportTotal170Amt01003574
IRS990ScheduleA/SubstantialContributorsTotAmt0205705
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY170Ind0X
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearAmt0155987
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus1YearAmt0234434
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus2YearsAmt0190448
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus3YearsAmt0185649
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus4YearsAmt0442761
IRS990ScheduleA/TotalCalendarYear170Grp/TotalAmt01209279
IRS990ScheduleA/TotalSupportAmt01367339
IRS990ScheduleB/ContributorInformationGrp/ContributorBusinessName/BusinessNameLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorNum0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine20RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/City0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/ZIPCode0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/TotalContributionsAmt0RESTRICTED
IRS990/ScheduleBRequiredInd0true
IRS990ScheduleD/CYEndwmtFundGrp/AdministrativeExpensesAmt0654
IRS990ScheduleD/CYEndwmtFundGrp/BeginningYearBalanceAmt09285
IRS990ScheduleD/CYEndwmtFundGrp/EndYearBalanceAmt010125
IRS990ScheduleD/CYEndwmtFundGrp/InvestmentEarningsOrLossesAmt01494
IRS990ScheduleD/CYMinus1YrEndwmtFundGrp/AdministrativeExpensesAmt0155
IRS990ScheduleD/CYMinus1YrEndwmtFundGrp/BeginningYearBalanceAmt07944
IRS990ScheduleD/CYMinus1YrEndwmtFundGrp/EndYearBalanceAmt09285
IRS990ScheduleD/CYMinus1YrEndwmtFundGrp/InvestmentEarningsOrLossesAmt01496
IRS990ScheduleD/CYMinus2YrEndwmtFundGrp/AdministrativeExpensesAmt0232
IRS990ScheduleD/CYMinus2YrEndwmtFundGrp/BeginningYearBalanceAmt06955
IRS990ScheduleD/CYMinus2YrEndwmtFundGrp/EndYearBalanceAmt07944
IRS990ScheduleD/CYMinus2YrEndwmtFundGrp/InvestmentEarningsOrLossesAmt01221
IRS990ScheduleD/CYMinus3YrEndwmtFundGrp/AdministrativeExpensesAmt0154
IRS990ScheduleD/CYMinus3YrEndwmtFundGrp/BeginningYearBalanceAmt08311
IRS990ScheduleD/CYMinus3YrEndwmtFundGrp/EndYearBalanceAmt06955
IRS990ScheduleD/CYMinus3YrEndwmtFundGrp/InvestmentEarningsOrLossesAmt0-1202
IRS990ScheduleD/CYMinus4YrEndwmtFundGrp/AdministrativeExpensesAmt0129
IRS990ScheduleD/CYMinus4YrEndwmtFundGrp/BeginningYearBalanceAmt05650
IRS990ScheduleD/CYMinus4YrEndwmtFundGrp/ContributionsAmt0250
IRS990ScheduleD/CYMinus4YrEndwmtFundGrp/EndYearBalanceAmt08311
IRS990ScheduleD/CYMinus4YrEndwmtFundGrp/InvestmentEarningsOrLossesAmt02540
IRS990ScheduleD/DonatedServicesAndUseFcltsAmt06705
IRS990ScheduleD/DonatedServicesUseFcltsAmt06705
IRS990ScheduleD/EndowmentsHeldRelatedOrgInd0false
IRS990ScheduleD/EndowmentsHeldUnrelatedOrgInd0true
IRS990ScheduleD/EquipmentGrp/DepreciationAmt068715
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt068715
IRS990ScheduleD/ExpensesNotReportedAmt010518
IRS990ScheduleD/ExpensesNotRptFinclStmtAmt07066
IRS990ScheduleD/ExpensesSubtotalAmt0930760
IRS990ScheduleD/FootnoteTextInd0X
IRS990ScheduleD/InvestmentExpensesNotIncld2Amt07066
IRS990ScheduleD/InvestmentExpensesNotIncldAmt07066
IRS990ScheduleD/NetUnrealizedGainsInvstAmt0-41077
IRS990ScheduleD/OtherExpensesIncludedAmt03813
IRS990ScheduleD/OtherRevenueAmt03813
IRS990ScheduleD/PrmnntEndowmentBalanceEOYPct01.00000
IRS990ScheduleD/RevenueNotReportedAmt0-30559
IRS990ScheduleD/RevenueNotReportedFinclStmtAmt07066
IRS990ScheduleD/RevenueSubtotalAmt0741115
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0SUPPORT THE MISSION OF THE AGENCY.
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt1THE AGENCY BELIEVES THAT IT HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS THAT ARE MATERIAL TO THE FINANCIAL STATEMENTS.
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt2FUNDRAISING EXPENSES 3,813
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt3FUNDRAISING EXPENSES 3,813
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE D, PAGE 2, PART V, LINE 4
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc1SCHEDULE D, PAGE 3, PART X
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc2SCHEDULE D, PAGE 4, PART XI, LINE 2D
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc3SCHEDULE D, PAGE 4, PART XII, LINE 2D
IRS990ScheduleD/TotalExpensesPerForm990Amt0937826
IRS990ScheduleD/TotalRevenuePerForm990Amt0748181
IRS990ScheduleD/TotalRevEtcAuditedFinclStmtAmt0710556
IRS990ScheduleD/TotExpnsEtcAuditedFinclStmtAmt0941278
IRS990/ScheduleJRequiredInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0INFORMATION & REFERRAL: DURING THE 2024/2025 FISCAL YEAR, CONTACT HELPLINE RESPONDED TO 19,212 CONTACTS FROM 11,570 DISTINCT CLIENTS IN THE SOUTH- CENTRAL REGION OF PENNSYLVANIA, NAMELY, ADAMS, CUMBERLAND, DAUPHIN, FRANKLIN, FULTON, HUNTINGTON, JUNIATA, MIFFLIN, PERRY, AND YORK COUNTIES. THOSE WHO CONTACTED THE ORGANIZATION RECEIVED 67,436 REFERRALS TO 1,458 DISTINCT COMMUNITY AGENCIES TO ADDRESS THEIR IDENTIFIED NEEDS. COMMUNITY RESIDENTS CAN ALSO CONDUCT A DIRECT SEARCH OF THE 211 DATABASE TO MEET THEIR NEEDS WITHOUT CONTACTING A RESOURCE NAVIGATOR. WITHIN THE FISCAL YEAR, 90,458 SEARCHES WERE CONDUCTED. THE TOP REFERRALS AND SEARCHES WERE FOR HOUSING, UTILITIES, FOOD/MEALS, INDIVIDUAL/FAMILY/COMMUNITY SUPPORT, AND CLOTHING/PERSONAL/HOUSEHOLD NEEDS. WITHIN THE 2024/2025 FISCAL YEAR, DAUPHIN COUNTY ENDED ITS EMERGENCY RENTAL ASSISTANCE PROGRAM (ERAP). SINCE COVID-19 CONTACT HELPLINE ALSO FUNCTIONED AS THE CONTACT CENTER FOR THOSE IN NEED OF RENT PAYMENT ASSISTANCE AS A RESULT OF EMPLOYMENT DISRUPTION CAUSED BY COVID-19.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE BOARD TREASURER REVIEWS THE 990 PREPARED BY THE ACCOUNTANTS AND ANY CHANGES ARE MADE. A COPY OF THE FINAL 990 IS PROVIDED TO THE BOARD OF DIRECTORS PRIOR TO FILING.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2CONFLICT OF INTEREST STATEMENTS ARE REVIEWED ANNUALLY.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3BOARD OF DIRECTORS DOES AN ANNUAL REVIEW AND APPROVES COMPENSATION PACKAGE FOR THE EXECUTIVE DIRECTOR.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5FUNDRAISING EXPENSES 3,813 FUNDRAISING EXPENSES -3,813
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PAGE 2, PART III, LINE 4A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 15A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4FORM 990, PAGE 6, PART VI, LINE 19
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc5FORM 990, PART XI, LINE 9
IRS990/SchoolOperatingInd0false
IRS990/SignificantChangeInd0false
IRS990/SignificantNewProgramSrvcInd0false
IRS990/StatesWhereCopyOfReturnIsFldCd0PA
IRS990/SubjectToExcsTaxNetInvstIncInd0false
IRS990/SubjectToProxyTaxInd0false
IRS990/SubjToTaxRmnrtnExPrchtPymtInd0false
IRS990/TaxablePartyNotificationInd0false
IRS990/TaxExemptBondsInd0false
IRS990/TerminateOperationsInd0false
IRS990/TotalAssetsBOYAmt01571950
IRS990/TotalAssetsEOYAmt01350957
IRS990/TotalAssetsGrp/BOYAmt01571950
IRS990/TotalAssetsGrp/EOYAmt01350957
IRS990/TotalCompGreaterThan150KInd0false
IRS990/TotalContributionsAmt0155987
IRS990/TotalEmployeeCnt040
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt013793
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt031337

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