Phoebe Services Inc.

“Phoebe-devitt homes is the sole member of phoebe services.”

“The business and affairs of the corporation shall be managed by a board totaling not more than fifteen, in addition to the president/ceo. Elected trustees, not less than seven, shall be elected by the board itself and three of whom shall be elected as follows: one by the pennsylvania northeast conference of the united church of christ conference or minister designate; one by the pennsylvania central conference of the united church of christ conference or minister designate; and one by the pennsylvania southeast conference of the united church of christ conference or minister designate. If a conference minister cannot fulfill the role and responsibilities of an active member of the governing board, the governing board will consult with the conference minister as to an appropriate representative of the conference leadership. All nominees for election by the board shall be selected by the nominating and governance committee of the board. All persons selected for nominations shall be selected on the basis of their concern and interest in phoebe-devitt homes and its subsidiary corporations. No salaried officer or employee of the homes or its subsidiary corporations, with the exception of the president of the homes, shall be eligible for trusteeship.”

“Initial review of the tax return is done by the controller of phoebe ministries. After initial approval, the return is reviewed by senior management. Following final approval by senior management, the return is made available to the entire board of directors for review. Once this process is complete, the return is filed.”

“Any new employee meeting the definition of interested person is provided a letter regarding his or her responsibility to disclose any conflicts of interest which include the full policy and the conflict of interest statement for signature. The conflict of interest statement is renewed at the beginning of each fiscal year. The compliance officer reviews all acknowledgement statements for any conflicts of interest. Acknowledgement statements include language regarding family and business relationships as sources of possible interested persons. If a conflict is determined to exist, it will be reviewed by the governing board to determine whether the conflict is acceptable. If a board member has a conflict, they will abstain from any votes that are in the area of their conflict. All documents are maintained in the office of the compliance officer.”

“Each year a compensation survey review is completed for officers and key employees. Information is compiled and compared with current internal and external data for benchmarking. Based on this analysis, the overall compensation adjustments and plan criteria are presented to the compensation committee for review. The yearly plan for overall adjustments is voted on by the compensation committee and presented to the governing board for approval. The compensation committee of the governing board is responsible for setting the compensation and benefits for the president/ceo. All compensation decisions made by the committee are determined in keeping within fair market value range for the industry. The compensation committee discussions are recorded in their respective minutes. A general summary is provided by the chair of the compensation committee to the governing board members through discussion in executive session.”

“The financial statements are available through the organization's web site and the 990 is posted to the web site guidestar.org. Other documents are made available upon request.”

“The officers of phoebe ministries devote their time to each organization in the group (see schedule r). However, the time needed for each organization varies widely from week to week, month to month, etc., and consequently, it would be extremely difficult to provide an accurate analysis of the approximate time devoted to each entity. Phoebe ministries prefers not to provide information that it cannot substantiate and therefore will list 40 hours per week for each of its officers as an alternative to reporting hours worked for related organizations.”

“Change in value of interest rate swap agreement -52,289.”

“Organizational overview: phoebe-devitt homes (d/b/a phoebe ministries) is a not-for-profit, multi-facility charitable organization specializing in healthcare, housing, and support services for older adults. Founded in 1903 as a single allentown nursing home, phoebe's ministry now includes four continuing care retirement communities, eight affordable housing facilities, home- and community-based services, and three pharmacies. For more than a century, phoebe's tradition of excellence and passion for caring have made us the leader in care for senior adults and their family members. Our comprehensive services include skilled nursing care, personal care, independent living, affordable housing, at-home care, short-term and outpatient rehabilitation, mental health services, specialized dementia care, telemedicine for parkinson's disease patients, and pharmacy services. Phoebe's charitable care benefit for residents: as people live longer and health care costs increase, charitable care for phoebe residents is a growing need. The need for charity care in skilled nursing occurs among residents who are already experiencing limited personal resources and those who have exhausted their resources altogether. The total cost for care provided to these residents include therapies and other medical services, as well as program expenses that are not fully reimbursed by the medical assistance paid by the government. Sixty percent of phoebe's long-term care residents receive medicaid. Falling medicaid reimbursement rates create a per-resident deficit every day at phoebe. This amount quickly adds up and creates an extraordinary need for charity care. Our commitment to providing this care is a demonstration of phoebe's enduring legacy of care and compassion. In fiscal year 2019-2020, phoebe provided $14 million in charity care for our residents. This amount is an increase of $2 million from the prior fiscal year. We remain committed to our residents no matter their financial circumstance. Those who receive charitable care are able to fully receive phoebe's compassionate, quality care. Phoebe's workforce benefit: phoebe continues to attract skilled and dedicated employees. We offer competitive salaries and benefits, as well as opportunities for ongoing growth and education within the health care profession. Phoebe ministries employed more than 1,200 individuals in fiscal year 2019-2020. Human resources staff attend and recruit from job fairs and advertise open positions at lehigh valley colleges and other universities in the northeast. Volunteerism at phoebe: phoebe's volunteers range in age from just 14 years old to 102 years old. Phoebe partners with individuals, corporations, and organizations to attract volunteers. In an ordinary year, phoebe works with approximately 500 volunteers who help facilitate resident activities, office work, chaplain duties, and much more. The covid-19 outbreak in march 2020 curtailed phoebe's volunteers from visiting our campuses; however, our volunteers still assisted us with critical needs. The pandemic brought a greater need for personal protective equipment (ppe). Phoebe residents, staff members, neighbors, community and church partners volunteered their time to make masks and gowns for our frontline workers. Phoebe provided patterns, materials, and other supplies. More than 100 volunteers made 3,000 fabric masks and 200 gowns to keep staff and residents safe. Phoebe institute on aging (pia): founded in 2001, the pia provides forums for discussion and opportunities for learning, including educational programs, scholarships, cooperative ventures, and outreach activities that promote improved quality of care for older adults. The pia advisory board includes representatives of governmental agencies, hospital and medical personnel, human services providers, area agencies on aging, and faculty from colleges and universities. The pia spearheaded dementia-friendly lehigh valley (dflv), an initiative that addresses the gr”

“Donor support for phoebe's mission: the office of philanthropy is dedicated to phoebe's mission to enrich the lives of our seniors, their families, and the communities we serve. We are profoundly grateful for generous contributions from foundations, individuals, corporate partners, churches, and organizations. - unrestricted gifts remain the backbone of supporting phoebe's mission. Unrestricted giving provides phoebe with the opportunity to use the money where it is needed most and where it will have the greatest impact, including support for charitable care, community life, and pastoral care. - phoebe also accepts gifts restricted for specific purposes. Donors are encouraged to first discuss their ideas for restricted gifts with the philanthropy office to assure the appropriate use of their charitable gift and official acceptance. - many of our donors also choose to remember phoebe ministries in their estate plans. Their thoughtfully arranged deferred gifts have a significant impact on phoebe's mission and ministry. - finally, phoebe is also blessed by donors who have established permanent endowments that are prudently invested and provide income in perpetuity. Donors also provide support to phoebe through trusts of various types, while others choose to utilize charitable gift annuities (a simple contract with phoebe ministries) as a means of making a significant gift to phoebe while retaining a life income stream. Donors may contact the office of philanthropy at 610-794-5132 or [email protected] to explore gift options. Phoebe encourages donors to consult their professional advisors when considering significant charitable gifts. The philanthropy staff frequently works with donor advisors to accomplish the donors' goals and meet their desired outcomes. Phoebe ministries highlights, fiscal year 2019-2020: during the past year and with the onset of the covid-19 pandemic, phoebe's highest priorities were to protect the lives of our residents and staff, and to search even more diligently for innovative ways to provide fullness of life for our residents. Covid-19 brought many challenges to senior organizations, but regardless of those challenges, our dedication to phoebe's mission, our residents, and our staff continues: - connecting hearts: to meet the critical needs of residents and staff during covid-19 while not being able to host fundraising events, the office of philanthropy launched the connecting hearts campaign. Born out of the program that phoebe offered to connect residents and their families through zoom calls, and inspired by phoebe's logo of connecting hearts, the campaign launched in may 2020 with a matching gift challenge inspired by the release of event sponsorships for covid relief. Approximately $50,000 in sponsorships was released to match an additional $50,000 in gifts for a total of $100,000 raised through the campaign. - annual golf tournament: phoebe's annual golf tournament is our largest fundraising event of the year, and typically nets $100,000+ for charitable care. The tournament's 11th year in 2019 attracted 275 golfers and netted approximately $114,000 for residents in need. While we were unable to hold the 2020 tournament, we reached out to our annual event sponsors and asked for annual support. The response was overwhelmingly positive. In total for fiscal year 2021, we raised $134,050 in golf sponsorships with $111,000 to be released for charity care, and $23,050 deferred for the 2021 tournament. - phoebe's second largest fundraising event is the pia annual benefit. This annual event is supported by corporate and individual sponsorships with the proceeds from the benefit applied to the pia to help underwrite the annual community conferences, nursing and therapist scholarships, and employee training seminars. In fiscal year 2020, phoebe's office of philanthropy rebranded the pia benefit as the pia 2020 generations un-gala; however, because of covid-19 restrictions, the in-person event was cance”