Phoebe Services Inc.

“Phoebe-devitt homes is the sole member of phoebe services.”

“The business and affairs of the corporation shall be managed by a board totaling not more than fifteen, in addition to the president/ceo. Elected trustees, not less than seven, shall be elected by the board itself and three of whom shall be elected as follows: one by the pennsylvania northeast conference of the united church of christ conference or minister designate; one by the pennsylvania central conference of the united church of christ conference or minister designate; and one by the pennsylvania southeast conference of the united church of christ conference or minister designate. If a conference minister cannot fulfill the role and responsibilities of an active member of the governing board, the governing board will consult with the conference minister as to an appropriate representative of the conference leadership. All nominees for election by the board shall be selected by the nominating and governance committee of the board. All persons selected for nominations shall be selected on the basis of their concern and interest in phoebe-devitt homes and its subsidiary corporations. No salaried officer or employee of the homes or its subsidiary corporations, with the exception of the president of the homes, shall be eligible for trusteeship.”

“Initial review of the tax return is done by the controller of phoebe ministries. After initial approval, the return is reviewed by senior management. Following final approval by senior management, the return is made available to the entire board of directors for review. Once this process is complete, the return is filed.”

“Any new employee meeting the definition of interested person is provided a letter regarding his or her responsibility to disclose any conflicts of interest which include the full policy and the conflict of interest statement for signature. The conflict of interest statement is renewed at the beginning of each fiscal year. The compliance officer reviews all acknowledgement statements for any conflicts of interest. Acknowledgement statements include language regarding family and business relationships as sources of possible interested persons. If a conflict is determined to exist, it will be reviewed by the governing board to determine whether the conflict is acceptable. If a board member has a conflict, they would abstain from any votes that were in the area of their conflict. All documents are maintained in the office of the compliance officer.”

“Each year a compensation survey review is completed for officers and key employees. Information is compiled and compared with current internal and external data for benchmarking. Based on this analysis, the overall compensation adjustments and plan criteria are presented to the compensation committee for review. The yearly plan for overall adjustments is voted on by the compensation committee and presented to the governing board for approval. The compensation committee of the governing board is responsible for setting the compensation and benefits for the president/ceo. All compensation decisions made by the committee are determined in keeping within fair market value range for the industry. The compensation committee discussions are recorded in their respective minutes. A general summary is provided by the chair of the compensation committee to the governing board members through discussion in executive session.”

“The financial statements are available through the organization's web site and the 990 is posted to the web site guidestar.org. Other documents are made available upon request.”

“The officers of phoebe ministries devote their time to each organization in the group (see schedule r). However, the time needed for each organization varies widely from week to week, month to month, etc., and consequently, it would be extremely difficult to provide an accurate analysis of the approximate time devoted to each entity. Phoebe ministries prefers not to provide information that it cannot substantiate and therefore will list 40 hours per week for each of its officers as an alternative to reporting hours worked for related organizations.”

“Change in value of interest rate swap agreement -113,346.”

“Organizational overview: phoebe-devitt homes (d/b/a phoebe ministries) is a not-for-profit, multi-facility charitable organization specializing in healthcare, housing, and support services for older adults. Founded in 1903 as a single allentown nursing home, phoebe's ministry now includes four continuing care retirement communities, eight affordable housing facilities, home- and community-based services, and three pharmacies that serve 70 skilled nursing, personal care, independent living and drug/alcohol rehabilitation facilities in pennsylvania. Our reach now extends to 12 pennsylvania counties: adams, berks, bucks, franklin, lancaster, lebanon, lehigh, montgomery, northampton, philadelphia, union, and york. Phoebe's comprehensive services include skilled nursing care, personal care, independent living, affordable housing, at-home care, short-term and outpatient rehabilitation, mental health services, specialized dementia care, telemedicine for parkinson's disease patients, and pharmacy services. For more than a century, phoebe's tradition of excellence and passion for caring have made us the leader in care for senior adults and their family members. Phoebe's charitable care benefit: phoebe's charitable care totaled $12 million fiscal year 2018-2019, nearly 10% of our operating expenses. Phoebe remains fully committed to our residents and employs comprehensive charitable care to allow residents to receive uncompromised care even when they exhaust their funds. As people live longer and health care costs increase, charitable care is a growing need. Our commitment to providing this care is a demonstration of phoebe's enduring legacy of care and compassion. Those served by charitable care are able to receive phoebe's quality care and programming, ensuring that each and every resident, no matter their age or ability, can experience innovative services that promote fullness of life. The annual golf tournament is phoebe's largest fundraising event of the year and directly benefits residents who receive charity care. The golf tournament typically nets approximately $100,000 for charitable care at phoebe. In 2018, the tournament's 10th year, 228 golfers attended. The event netted $109,000 for compassionate care to residents, bringing the total raised over 10 years to more than $1 million. Phoebe's workforce benefit: phoebe continues to attract skilled and dedicated employees. We offer competitive salaries and benefits, as well as opportunities for ongoing growth and education within the health care profession. Phoebe ministries employed more than 1,200 individuals in fiscal year 2018-2019. Human resources staff attend and recruit from job fairs and advertise open positions at lehigh valley colleges and other universities in the northeast. Volunteerism at phoebe: phoebe's volunteers range in age from just 14 years old to 102 years old and are trained by phoebe staff. Because of our well-trained staff and dedicated volunteers, phoebe is able to deliver high quality services to seniors. Phoebe partners with individuals, local corporations, and organizations and works with approximately 500 volunteers who help with activities ranging from office work to chaplain duties. Community education: founded in 2001, the phoebe institute on aging's mission is to provide forums for discussion and learning, including educational programs, cooperative ventures, and outreach activities that promote improved quality of care for the aging and their families in the regions phoebe serves. It is guided by a community advisory board that includes representatives of governmental agencies, hospital and medical personnel, human services providers, area agencies on aging, and faculty from colleges and universities. In fiscal 2018-2019, the phoebe institute on aging (pia) hosted two conferences. The fall pia conference, held in october 2018 at desales university with an attendance of nearly 280 individuals, was titled "understanding addiction and older adults",”

“Donor support of our mission: the office of philanthropy is dedicated to phoebe's mission to enrich the lives of our seniors, their families, and the communities we serve. We are profoundly grateful for generous contributions from foundations, individuals, corporate partners, churches, and organizations. The list below highlights noteworthy support from our donors. - the renovation of phoebe berks began in may 2019, and will be completed in may 2020. Phoebe is overhauling dining, creating new social spaces, updating the entrance, auditorium, locker rooms and fitness center, and adding a pub and a movie theater. In fiscal year 2019, $107,500 was raised in gifts and pledges to the project from phoebe berks residents and the reading fightin' phils. - miller personal care at phoebe allentown has also been renovated. Miller now has a new fitness center, beauty salon, reception area and social space. Phoebe's plan for phase two is to renovate the second floor to be dedicated personal care memory support. We received three leadership grants in support of the first floor renovations from the keystone savings foundation, the donald b. And dorothy l. Stabler foundation and the leona gruber foundation. Respectively. The grants totaled $30,500. - the office of philanthropy raised $36,000 at our phoebe institute on aging benefit and more than $50,000 for our phoebe institute on aging conferences. More than 600 clinicians and caregivers attended our pia conferences last year. - phoebe received several grants totaling more than $75,000 last year, including the grants mentioned above. The century fund issued phoebe a grant in the amount of $20,000 for charity care. - a resident established a charitable gift annuity with a planned gift of $50,000 to phoebe berks. Unrestricted gifts remain the backbone of supporting phoebe's mission. Unrestricted giving provides phoebe with the opportunity to use the money where it is needed most and where it will have the greatest impact. An unrestricted gift may be used to support charitable care, community life or pastoral care programming, or other community and program enhancements. Phoebe also accepts restricted gifts. Donors are encouraged to first discuss their ideas for restricted gifts with the philanthropy office to assure the appropriate use of their charitable gift and official acceptance. Many of our donors choose to remember phoebe ministries in their estate plans. Their thoughtfully arranged deferred gifts have a significant impact on phoebe's mission and ministry. Finally, phoebe is also blessed by donors who have established permanent endowments that are prudently invested and provide income in perpetuity. Donors also provide support to phoebe through trusts of various types, while others choose to utilize charitable gift annuities (a simple contract with phoebe ministries) as a means of making a significant gift to phoebe while retaining a life income stream. Donors may contact the office of philanthropy at 610-794-5132 or [email protected] to explore gift planning options. Phoebe encourages donors to consult their professional advisors when considering significant charitable gifts. The philanthropy staff frequently works with donor advisors to accomplish the donors' goals and desired outcomes. Additional phoebe highlights from fiscal year 2018-2019: leadership recognition - robert richards, cfo, was a finalist for cfo of the year from lehigh valley business. - michell staska-pier, vp of health care services, was named a lehigh valley business healthcare hero. - brynn buskirk, vp of marketing and external relations, was named one of the valley's featured "40 under 40" by lehigh valley business. - martha reitz, terrace volunteer, was named a lehigh county unsung hero. - phoebe allentown was named a reader's choice for senior health care services by the morning call. - lehigh valley business reader rankings named phoebe allentown first in retirement community skilled nursing and 55+ commu”

“Expanded facilities and services: - phoebe has secured 36% of the pre-sales needed for apartments in our new independent living community, chestnut ridge at rodale in emmaus, pennsylvania. There will be a total of 122 independent living apartments. A warehouse on the site is now home to the emmaus creative arts and innovation center. Plans for programming at the center include space for dance, art, music, a theatre, and classrooms that will be accessible to phoebe residents and the general public, providing opportunities for intergenerational programming. - phoebe's pharmacy expanded 43% in fiscal year 2018-2019. Currently, phoebe pharmacy serves 70 skilled nursing, personal care, independent living, and drug/alcohol rehab facilities, as well as employee prescriptions. Phoebe also provides consultant pharmacist services to 44 skilled nursing and personal care facilities. - pathstones by phoebe, the organization's continuing care at home program, continues to grow and has reached 67 members.”