Civic Intelligence

Friends Services for the Aging

990 • Fiscal year 2020 • EIN 22-2436186

Jan 01, 2020 to Dec 31, 2020 • Filed on May 03, 2021

Organization Profilewww.fsainfo.org

View Organization Page

670 Sentry ParkwayBlue Bell, PA 19422

(215) 646-0720

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

34th percentile

0.06x

Higher debt load relative to assets than 34% of similar nonprofits.

2020 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2020

Liabilities / Revenue

27th percentile

0.08x

Higher debt load relative to revenue than 27% of similar nonprofits.

2020 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2020

Net Margin

65th percentile

12%

Higher net margin than 65% of similar nonprofits.

2020 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2020

Top Officer Pay

90th percentile

$334,895

Higher top officer pay than 90% of similar nonprofits.

Top officer pay equals 8.3% of source-year revenue.

2020 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2020

Asset Growth

56th percentile

8.5%

Faster asset growth than 56% of similar nonprofits.

2020 filings • 501(c)3 • $5M-$10M nonprofits • Annualized from 2019 to 2020

Revenue Growth

32nd percentile

-7.6%

Faster revenue growth than 32% of similar nonprofits.

2020 filings • 501(c)3 • $5M-$10M nonprofits • Annualized from 2019 to 2020

Balance Sheet
Liabilities / Assets34th percentile

Assets

Up

$5,250,689

Up $410,962 (+8.5%) from 2019

Net Assets

Up

$4,935,816

Up $473,581 (+11%) from 2019

Liabilities

Down

$314,873

Down $62,619 (-17%) from 2019

Revenue And Expenses
Liabilities / Revenue27th percentileNet Margin65th percentile

Revenue

Down

$4,033,283

Down $331,541 (-7.6%) from 2019

Expenses

Down

$3,559,702

Down $4,589 (-0.1%) from 2019

Net Income

Down

$473,581

Down $326,952 (-41%) from 2019

Historical Trend

Balance Sheet Trend

Asset Growth56th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$8.0M$6.0M$4.0M$2.0M$0Assets 2010: $719,698Liabilities 2010: $92,910Net Assets 2010: $626,7882010Assets 2011: $885,772Liabilities 2011: $106,293Net Assets 2011: $779,4792011Assets 2012: $1,362,639Liabilities 2012: $174,038Net Assets 2012: $1,188,6012012Assets 2013: $1,817,368Liabilities 2013: $218,202Net Assets 2013: $1,599,1662013Assets 2014: $2,314,726Liabilities 2014: $193,100Net Assets 2014: $2,121,6262014Assets 2015: $2,687,043Liabilities 2015: $222,250Net Assets 2015: $2,464,7932015Assets 2016: $3,165,622Liabilities 2016: $248,422Net Assets 2016: $2,917,2002016Assets 2017: $3,858,493Liabilities 2017: $288,780Net Assets 2017: $3,569,7132017Assets 2018: $4,012,722Liabilities 2018: $351,021Net Assets 2018: $3,661,7012018Assets 2019: $4,839,727Liabilities 2019: $377,492Net Assets 2019: $4,462,2352019Assets 2020: $5,250,689Liabilities 2020: $314,873Net Assets 2020: $4,935,8162020Assets 2021: $6,040,646Liabilities 2021: $327,445Net Assets 2021: $5,713,2012021Assets 2022: $6,082,695Liabilities 2022: $842,235Net Assets 2022: $5,240,4602022Assets 2023: $6,592,592Liabilities 2023: $684,525Net Assets 2023: $5,908,0672023Assets 2024: $7,065,998Liabilities 2024: $610,877Net Assets 2024: $6,455,1212024

Highlighted filing

2020

Assets$5,250,689
Liabilities$314,873
Net Assets$4,935,816
Open 2020 Filing

Operations Trend

Revenue Growth32nd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$6.0M$4.0M$2.0M$0-$2.0MExpenses 2010: $1,366,5992010Expenses 2011: $1,637,9872011Expenses 2012: $1,890,9482012Revenue 2013: $2,582,025Expenses 2013: $2,171,460Net Income 2013: $410,5652013Revenue 2014: $2,792,293Expenses 2014: $2,269,833Net Income 2014: $522,4602014Revenue 2015: $2,849,728Expenses 2015: $2,506,561Net Income 2015: $343,1672015Revenue 2016: $3,261,754Expenses 2016: $2,809,347Net Income 2016: $452,4072016Revenue 2017: $3,793,565Expenses 2017: $3,141,052Net Income 2017: $652,5132017Revenue 2018: $3,463,808Expenses 2018: $3,371,820Net Income 2018: $91,9882018Revenue 2019: $4,364,824Expenses 2019: $3,564,291Net Income 2019: $800,5332019Revenue 2020: $4,033,283Expenses 2020: $3,559,702Net Income 2020: $473,5812020Revenue 2021: $4,258,630Expenses 2021: $3,481,245Net Income 2021: $777,3852021Revenue 2022: $3,277,790Expenses 2022: $3,750,531Net Income 2022: -$472,7412022Revenue 2023: $4,756,777Expenses 2023: $4,089,170Net Income 2023: $667,6072023Revenue 2024: $4,794,484Expenses 2024: $4,247,430Net Income 2024: $547,0542024

Highlighted filing

2020

Revenue$4,033,283
Expenses$3,559,702
Net Income$473,581
Open 2020 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2020 to Dec 31, 2020
Signed
May 3, 2021
Return Version
2020v4.1
Gross Receipts
$4,033,283
Mission and Program Overview

Mission

The mission of Friends Services for the Aging

The mission of Friends Services for the Aging is to advance the performance of values-aligned organizations that serve seniors through training, services and relationships.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$3,493,250$4,086,016▲ $592,766
Savings and Temporary Cash Investments$659,170$560,704▼ $98,466
Investments Other Securities$181,540$249,119▲ $67,579
Cash and Non-Interest-Bearing Accounts$206,135$206,467▲ $332
Prepaid Expenses and Deferred Charges$86,164$78,676▼ $7,488
Accounts Receivable$178,134$40,262▼ $137,872
Land, Buildings, and Equipment, Net$35,334$29,445▼ $5,889
Total Assets$4,839,727$5,250,689▲ $410,962
Liabilities
Accounts Payable and Accrued Expenses$273,705$239,848▼ $33,857
Deferred Revenue$103,787$75,025▼ $28,762
Total Liabilities$377,492$314,873▼ $62,619
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$4,396,801$4,869,507▲ $472,706
Net Assets With Donor Restrictions$65,434$66,309▲ $875
Total Net Assets Fund Balance$4,462,235$4,935,816▲ $473,581
Total Liabilities and Net Assets / Fund Balance$4,839,727$5,250,689▲ $410,962

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$19,723$19,724$39,447
Leasehold Improvements$9,722$9,721$19,443
Land$0--
Compensation and Service Providers
Top Officer Pay90th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jane MackPresident/CEOFT$314,561$20,334$334,895
Jane Mack--$235,803$99,092$334,895
Karla DreisbachVice President of ComplianceFT$255,648$28,306$283,954
Karla Dreisbach--$209,172$74,782$283,954
Kelly O'NeillDirector of ComplianceFT$179,714$11,412$191,126
Kelly O'Neill--$131,256$59,870$191,126
Christina WildrickDirector Risk ManagementFT$156,266$19,577$175,843
Christina Wildrick--$124,789$51,054$175,843
TrangMai TranCompliance SpecialistFT$154,844$17,801$172,645
TrangMai Tran--$120,176$52,469$172,645
Carol ReehleCompliance SpecialistFT$144,015$21,090$165,105
Carol Reehle--$121,846$43,259$165,105
Tracy MalloyCompliance ManagerFT$147,109$9,782$156,891
Tracy Malloy--$120,141$36,750$156,891
Julie Lynn SmithCompliance SpecialistFT$132,838$16,865$149,703
Marsha ColemanDirector of Learning and DevelopmentFT$131,911$17,784$149,695
Lori AmmonCompliance SpecialistFT$122,319$24,957$147,276
Donna StarliperCompliance SpecialistFT$136,269$10,362$146,631
Lora White-GreenCompliance SpecialistFT$124,120$18,303$142,423

Board Members and Trustees

NameTitle
Jeremy VickersChair
Rich LysleVice Chair
Barbara ThomasBoard Member
Bill YostBoard Member
Christine McDonaldBoard Member
Craig PetryBoard Member
Dennis RussellBoard Member
Elizabeth NicelyBoard Member
Frank EngleBoard Member
Jean RaiguelBoard Member
Linda SterthousBoard Member
George SchaefferEx-Officio
Elise LamarraSecretary
Michael GriffinTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$415,282
Program Service Revenue
$3,151,016
Investment Income
$466,985
Other Revenue
$0
All Other Contributions
$35,736
Change in Net Assets
$473,581

Audited Revenue Reconciliation

Revenue per Audited Statements
$4,033,283
Total Revenue per Audited Statements
$4,033,283
Total Revenue per Form 990
$4,033,283
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$2,777,087
Other Expenses$782,615
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Current Officers, Directors, Trustees, and Key Employees$1,024,351$173,008$0$1,197,359
Other Salaries and Wages$926,206$222,232$0$1,148,438
Travel$207,436$1,472$0$208,908
All Other Expenses$827,834$-652,140$0$175,694
Payroll Taxes$130,786$27,296$0$158,082
Other Employee Benefits$105,205$31,407$0$136,612
Pension Plan Contributions$114,419$22,177$0$136,596
Occupancy$39,680$48,498$0$88,178
Information Technology$0$66,110$0$66,110
Fees for Services Legal$20,594$5,153$0$25,747
Insurance$0$22,656$0$22,656
Other Expenses$11,003$542$0$11,545
Depreciation Depletion$0$5,889$0$5,889
Office Expenses$1,693$3,237$0$4,930
Total Functional Expenses$3,560,811$-1,109$0$3,559,702

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$3,559,702
Total Expenses per Audited Statements$3,559,702
Total Expenses per Form 990$3,559,702
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No
Filing and Contact Details

Filer

Filer Name
Friends Services for the Aging
EIN
22-2436186
Phone
2156460720
Address
670 Sentry Parkway, Blue Bell, PA 19422
Doing Business As
Friends Service Alliance

Signing Officer

Name
Jane Mack
Title
President/CEO
Phone
2156460720
Signed
2021-05-03
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jane Mack
Formed
1982
Legal Domicile
Pa
Voting Board Members
13
Independent Board Members
13
Employees
22
Volunteers
0

Preparer

Firm
Robert C Bezgin CPA
Address
437 Lee Pl, Exton, PA 19341
Preparer
Robert C Bezgin
Phone
6108732288
Supplemental Narrative

Additional Explanations

Pt VI, Line 4

“Friends Services for the Aging has changed its name to: doing business as Friends Services Alliance.”

Pt VI, Line 6

“Members can receive a share of organization's net assets upon the organization's dissolution.”

Pt VI, Line 7A

“Members representatives appoint the members of the governing Board.”

Pt VI, Line 11B

“Board receives an electronic copy and reviews and discusses it prior to submission.”

Pt VI, Line 12C

“Conflict of interest forms are completed by employees upon hire, and all employees and Board members annually.”

Pt VI, Line 15A

“Board subcommittee compares compensation from a salary information service, makes recommendations to the full Board who approves the compensation after discussion.”

Pt VI, Line 15B

“Salaries for key employees are compared to information from a salary information service. The board approves payroll as part of the annual budgeting process.”

Pt VI, Line 19

“Organization provides upon request copies of its governing documents, Form 990 and audit report.”

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IRS990/Form990PartVIISectionAGrp/PersonNm20Jean Raiguel
IRS990/Form990PartVIISectionAGrp/PersonNm21Dennis Russell
IRS990/Form990PartVIISectionAGrp/PersonNm22George Schaeffer
IRS990/Form990PartVIISectionAGrp/PersonNm23Linda Sterthous
IRS990/Form990PartVIISectionAGrp/PersonNm24Barbara Thomas
IRS990/Form990PartVIISectionAGrp/PersonNm25Bill Yost
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IRS990/Form990PartVIISectionAGrp/TitleTxt0President/CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt2Vice Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt3Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt4Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director Risk Management
IRS990/Form990PartVIISectionAGrp/TitleTxt6Vice President of Compliance
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director of Compliance
IRS990/Form990PartVIISectionAGrp/TitleTxt8Compliance Specialist
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director of Learning and Development
IRS990/Form990PartVIISectionAGrp/TitleTxt10Compliance Specialist
IRS990/Form990PartVIISectionAGrp/TitleTxt11Compliance Specialist
IRS990/Form990PartVIISectionAGrp/TitleTxt12Compliance Specialist
IRS990/Form990PartVIISectionAGrp/TitleTxt13Compliance Specialist
IRS990/Form990PartVIISectionAGrp/TitleTxt14Compliance Specialist
IRS990/Form990PartVIISectionAGrp/TitleTxt15Compliance Manager
IRS990/Form990PartVIISectionAGrp/TitleTxt16Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt17Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt18Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt19Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt20Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt21Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt22Ex-Officio
IRS990/Form990PartVIISectionAGrp/TitleTxt23Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt24Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt25Board Member
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IRS990/GrantsToOrganizationsInd0false
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IRS990/LobbyingActivitiesInd0false
IRS990/LocalChaptersInd0false
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IRS990/MinutesOfCommitteesInd0true
IRS990/MinutesOfGoverningBodyInd0true
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IRS990/PrincipalOfficerNm0Jane Mack
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IRS990/ProgramServiceRevenueGrp/Desc1Corporate Compliance Fees
IRS990/ProgramServiceRevenueGrp/Desc2Participant Fees
IRS990/ProgramServiceRevenueGrp/Desc3Service Fees
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IRS990/ProgramServiceRevenueGrp/ExclusionAmt10
IRS990/ProgramServiceRevenueGrp/ExclusionAmt20

Document Assets

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Filings

Displayed year

2020 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$5,250,689
Liabilities
$314,873
Net assets
$4,935,816
Revenue
$4,033,283
Expenses
$3,559,702
Net income
$473,581
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.07$0.61$6.46$4.79$4.25$0.55
2023Summary only. Only limited summary data is available for this year.$6.59$0.68$5.91$4.76$4.09$0.67
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.08$0.84$5.24$3.28$3.75$0.47
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$6.04$0.33$5.71$4.26$3.48$0.78
2020Detailed filing. Detailed filing data is available for this year.$5.25$0.31$4.94$4.03$3.56$0.47
2019Summary only. Only limited summary data is available for this year.$4.84$0.38$4.46$4.36$3.56$0.80
2018Summary only. Only limited summary data is available for this year.$4.01$0.35$3.66$3.46$3.37$0.09
2017Summary only. Only limited summary data is available for this year.$3.86$0.29$3.57$3.79$3.14$0.65
2016Summary only. Only limited summary data is available for this year.$3.17$0.25$2.92$3.26$2.81$0.45
2015Summary only. Only limited summary data is available for this year.$2.69$0.22$2.46$2.85$2.51$0.34
2014Detailed filing. Detailed filing data is available for this year.$2.31$0.19$2.12$2.79$2.27$0.52
2013Detailed filing. Detailed filing data is available for this year.$1.82$0.22$1.60$2.58$2.17$0.41
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.36$0.17$1.19$1.89
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.89$0.11$0.78$1.64
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.72$0.09$0.63$1.37