Civic Intelligence

The Refuge Center for Counseling Inc

990 • Fiscal year 2023 • EIN 20-3931843

Jul 01, 2022 to Jun 30, 2023 • Filed on Nov 06, 2023

103 Forrest Crossing BlvdFranklin, TN 37064

(615) 591-5262

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

14th percentile

0.00x

Higher debt load relative to assets than 14% of similar nonprofits.

2023 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2023

Liabilities / Revenue

12th percentile

0.01x

Higher debt load relative to revenue than 12% of similar nonprofits.

2023 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2023

Net Margin

86th percentile

38%

Higher net margin than 86% of similar nonprofits.

2023 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2023

Top Officer Pay

45th percentile

$114,470

Higher top officer pay than 45% of similar nonprofits.

Top officer pay equals 2.2% of source-year revenue.

2023 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2023

Asset Growth

84th percentile

32%

Faster asset growth than 84% of similar nonprofits.

2023 filings • 501(c)3 • $5M-$10M nonprofits • Annualized from 2022 to 2023

Revenue Growth

24th percentile

-12%

Faster revenue growth than 24% of similar nonprofits.

2023 filings • 501(c)3 • $5M-$10M nonprofits • Annualized from 2022 to 2023

Assets

Up

$8,324,509

Up $2,000,491 (+32%) from 2022

Net Assets

Up

$8,295,598

Up $2,023,073 (+32%) from 2022

Liabilities

Down

$28,911

Down $22,582 (-44%) from 2022

Revenue

Down

$5,287,226

Down $697,981 (-12%) from 2022

Expenses

Up

$3,264,153

Up $201,728 (+6.6%) from 2022

Net Income

Down

$2,023,073

Down $899,709 (-31%) from 2022

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$15M$10M$5.0M$0Assets 2011: $50,293Liabilities 2011: $0Net Assets 2011: $50,2932011Assets 2012: $87,189Liabilities 2012: $0Net Assets 2012: $87,1892012Assets 2013: $156,346Liabilities 2013: $5,424Net Assets 2013: $150,9222013Assets 2014: $174,403Liabilities 2014: $4,136Net Assets 2014: $170,2672014Assets 2015: $255,973Liabilities 2015: $32,911Net Assets 2015: $223,0622015Assets 2016: $322,633Liabilities 2016: $5,039Net Assets 2016: $317,5942016Assets 2019: $2,032,362Liabilities 2019: $343,745Net Assets 2019: $1,688,6172019Assets 2020: $1,784,259Liabilities 2020: $177,500Net Assets 2020: $1,606,7592020Assets 2021: $3,394,253Liabilities 2021: $23,510Net Assets 2021: $3,370,7432021Assets 2022: $6,324,018Liabilities 2022: $51,493Net Assets 2022: $6,272,5252022Assets 2023: $8,324,509Liabilities 2023: $28,911Net Assets 2023: $8,295,5982023Assets 2024: $11,815,877Liabilities 2024: $2,213,277Net Assets 2024: $9,602,6002024Assets 2025: $14,828,164Liabilities 2025: $4,628,250Net Assets 2025: $10,199,9142025

Highlighted filing

2023

Assets$8,324,509
Liabilities$28,911
Net Assets$8,295,598

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$6.0M$4.0M$2.0M$0-$2.0MRevenue 2011: $375,318Expenses 2011: $362,679Net Income 2011: $12,6392011Revenue 2012: $457,553Expenses 2012: $420,657Net Income 2012: $36,8962012Revenue 2013: $574,348Expenses 2013: $510,615Net Income 2013: $63,7332013Revenue 2014: $749,433Expenses 2014: $730,088Net Income 2014: $19,3452014Revenue 2015: $948,355Expenses 2015: $895,560Net Income 2015: $52,7952015Revenue 2016: $1,064,991Expenses 2016: $970,460Net Income 2016: $94,5312016Revenue 2019: $2,473,041Expenses 2019: $1,972,953Net Income 2019: $500,0882019Revenue 2020: $993,539Expenses 2020: $1,075,397Net Income 2020: -$81,8582020Revenue 2021: $3,904,998Expenses 2021: $2,515,359Net Income 2021: $1,389,6392021Revenue 2022: $5,985,207Expenses 2022: $3,062,425Net Income 2022: $2,922,7822022Revenue 2023: $5,287,226Expenses 2023: $3,264,153Net Income 2023: $2,023,0732023Revenue 2024: $5,090,940Expenses 2024: $3,783,938Net Income 2024: $1,307,0022024Revenue 2025: $5,138,825Expenses 2025: $4,541,511Net Income 2025: $597,3142025

Highlighted filing

2023

Revenue$5,287,226
Expenses$3,264,153
Net Income$2,023,073
Jump To
Filing Snapshot
Filing Period
Jul 1, 2022 to Jun 30, 2023
Signed
Nov 6, 2023
Return Version
2022v5.0
Gross Receipts
$5,347,349
Mission and Program Overview

Mission

The refuge center exists to offer excellent, accessible and affordable mental and emotional healthcare service in support of a transformational impact on communities. In carrying out this mission, the staff and board of directors strive to strengthen systemic, community health and to make excellent, life-saving mental and emotional healthcare services accessible and affordable to all, through an income-based sliding-fee scale. The refuge center indeed offers "refuge" by providing a place that offers support, connection, hope, and healing to children, individuals and families facing crisis, loss, and suffering. As an "emotional first responder," the refuge center always has a significant demand for life- saving mental and emotional health counseling at an affordable rate. In the 2024-2025 fiscal year, the refuge center served 4,247 clients from 18+ counties in middle tennessee through 41,498 life-changing counseling sessions on the income- based sliding scale fee structure. 86% of refug

The refuge center exists to offer excellent, accessible and affordable mental and emotional healthcare services in support of a transformational impact on communities.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$3,694,033$5,176,791▲ $1,482,758
Land, Buildings, and Equipment, Net$1,690,897$2,042,025▲ $351,128
Cash and Non-Interest-Bearing Accounts$274,888$455,692▲ $180,804
Other Notes and Loans Receivable, Net-$308,962-
Pledges and Grants Receivable$205,423$291,439▲ $86,016
Accounts Receivable$457,777$48,800▼ $408,977
Prepaid Expenses and Deferred Charges$1,000$800▼ $200
Total Assets$6,324,018$8,324,509▲ $2,000,491
Liabilities
Other Liabilities-$17,080-
Deferred Revenue-$7,750-
Accounts Payable and Accrued Expenses$51,493$4,081▼ $47,412
Total Liabilities$51,493$28,911▼ $22,582
Net Assets / Fund Balance
Net Assets With Donor Restrictions$3,206,946$4,768,230▲ $1,561,284
Net Assets Without Donor Restrictions$3,065,579$3,527,368▲ $461,789
Total Net Assets Fund Balance$6,272,525$8,295,598▲ $2,023,073
Total Liabilities and Net Assets / Fund Balance$6,324,018$8,324,509▲ $2,000,491

Asset Categories

AssetBook ValueDepreciationBasis
Land$1,410,587-$1,410,587
Other Land Buildings$605,218-$605,218
Equipment$25,287$57,476$82,763
Leasehold Improvements$933$42,544$43,477
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Amy AlexanderCEO/founderFT$113,000$1,470$114,470

Board Members and Trustees

NameTitle
Matt ToyPresident
Angel MayDirector
Brodrick ThomasDirector
Cherie Hammond CPADirector
Chris HamiltonDirector
Connia NelsonDirector
Doug SwansonDirector
Eric BaerDirector
Greg GambleDirector
Jennifer Thames-hamiltonDirector
Kathy SpeedyDirector
Loran LongDirector
Nathan ZipperDirector
Paul JeterDirector
Robin McveyDirector
Thomas H Cabell Jr MdDirector
Doug EdwardsMember Emeri
Bill ParsonsPast Preside
Katie HaseltineSecretary
Teona ChapmanSecretary

Highest Paid Contractors

ContractorServicesLocationCompensation
Bauer Askew ArchitectureConstruction1615 16TH AVE S, Nashville, TN 37212$293,846
Revenue and Support

Revenue Composition

Contributions and Grants
$2,653,658
Program Service Revenue
$2,406,115
Investment Income
$118,007
Other Revenue
$109,446
All Other Contributions
$2,396,333
Change in Net Assets
$2,023,073

Audited Revenue Reconciliation

Revenue per Audited Statements
$5,287,226
Revenue Not Reported on Form 990
$419,365
Total Revenue per Audited Statements
$5,706,591
Total Revenue per Form 990
$5,287,226
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,741,279
Other Expenses$1,522,874
Total Fundraising Expense$262,041
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$1,160,922$85,017$129,273$1,375,212
Fees for Services Other$752,853$482$482$753,817
Occupancy$311,064$2,776$831$314,671
Other Employee Benefits$101,810$35,595$12,768$150,173
Payroll Taxes$93,874$9,272$12,748$115,894
Current Officers, Directors, Trustees, and Key Employees$34,000$33,000$33,000$100,000
Office Expenses$26,562$2,677$21,313$50,552
Information Technology$37,057$10,292$2,338$49,687
Advertising$15,627-$31,287$46,914
Fees for Services Management$27,125$4,046$4,603$35,774
All Other Expenses$30,408$2,286$908$33,602
Fees for Services Accounting-$31,775-$31,775
Depreciation Depletion-$15,447-$15,447
Insurance$12,835$1,222$841$14,898
Other Expenses$6,208$4,344$3,462$14,014
Fees for Services Legal$153--$153
Total Functional Expenses$2,751,375$250,737$262,041$3,264,153

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$3,683,518
Expenses per Audited Statements$3,264,153
Total Expenses per Form 990$3,264,153
Expenses Not Reported on Form 990$419,365
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$105,600
Fundraising Direct Expenses$60,123
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Hope Grows$274,808$105,600$25,645$79,955
Total Events$274,808$105,600$60,123$45,477
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Accrued Expenses$17,080
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
No
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 2

Jennifer thames - hamilton chris hamilton director treasurer married

Form 990, Page 6, Part VI, Line 11B

The organization's form 990 is reviewed by the ceo, treasurer, and director of operations before being sent to every member of the board of directors. Board members are given 48 hours to review the form 990 before it is submitted for filing.

Form 990, Page 6, Part VI, Line 12C

The conflict of interest policy is monitored by the executive committee of the board of directors.

Form 990, Page 6, Part VI, Line 15A

The organization engages lbmc for a compensation analysis every two years to determine that salaries are appropriate for the market. Compensation for the executive director is reviewed and approved on an annual basis by the board of directors.

Form 990, Page 6, Part VI, Line 15B

The organization engages lbmc for a compensation analysis every two years to determine that salaries are appropriate for the market. Compensation for the executive director is reviewed and approved on an annual basis by the board of directors.

Form 990, Page 6, Part VI, Line 19

The organization's governing documents are available upon request and on givingmatters.com.

Filing and Contact Details

Filer

Filer Name
The Refuge Center for Counseling
EIN
20-3931843
Phone
6155915262
Address
103 FORREST CROSSING BLVD, FRANKLIN, TN 37064

Signing Officer

Name
Amy Alexander
Title
CEO/founder
Phone
6155915262
Signed
2023-11-06
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Amy Alexander
Formed
2005
Legal Domicile
Tn
Voting Board Members
23
Independent Board Members
23
Employees
35
Volunteers
125

Preparer

Firm
Edmondson Betzler & Dame Pllc
Address
110 WINNERS CIRCLE N STE 102, BRENTWOOD, TN 37027-5272
Preparer
Jeffery a Betzler
Phone
6159163100
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

The refuge center exists to offer excellent, accessible and affordable mental and emotional healthcare service in support of a transformational impact on communities. In carrying out this mission, the staff and board of directors strive to strengthen systemic, community health and to make excellent, life-saving mental and emotional healthcare services accessible and affordable to all. Through an income-based sliding-fee scale, the refuge center is able to live out its vision that "no matter who you are, where you're from, what's been done to you or what you have done, you deserve the highest quality of care and an opportunity to heal and flourish." the refuge center indeed offers "refuge" by providing a place that offers support, connection, hope, and healing to children, individuals and families facing crisis, loss, and suffering. As an "emotional first responder" often serving some of the most vulnerable in the community, those struggling with self-harm, suicidality, domestic abuse and on, the refuge center always has a significant demand for life-saving mental and emotional health counseling at an affordable rate. In the 2022-2023 fiscal year, the refuge center served 4,009 clients from 18+ counties in middle tennessee through 38,034 life-changing counseling sessions on the income- based sliding scale fee structure. 89% of refuge's clients utilize the sliding-fee scale. The refuge center currently has more than 70 counselors, and by partnering with several local and regional universities, master's level interns on the team. Each counselor brings a different area of focus, including anxiety, depression, domestic and sexual violence, addictions, marital therapy, grief and loss counseling, family counseling, divorce adjustment, parenting challenges, and therapy for children and teens. In addition to these areas of focus, the refuge center offers continuity of care through specialized therapeutic modalities like emdr, neurofeedback, group counseling, brainspotting and pcit (parent child interaction therapy) - all on a sliding-fee scale. The refuge center for counseling values systemic health, affordability, excellence, education and hope. Counseling helps remove the burdens, barriers, and shame stories that keep people from experiencing freedom and allows individuals and families to live fully alive with an authentic connection to themselves, and others. We see first-hand how when one person becomes healthier, a family becomes healthier, a community becomes healthier, and so on. When pain is transformed, not transmitted, it changes families. Healed families change communities. The refuge center believes deeply in the ripple effect of healing and the power it has to change communities.

Form 990, Page 2, Part III, Line 4A

The refuge center exists to offer excellent, accessible and affordable mental and emotional healthcare service in support of a transformational impact on communities. In carrying out this mission, the staff and board of directors strive to strengthen systemic, community health and to make excellent, life-saving mental and emotional healthcare services accessible and affordable to all. Through an income-based sliding-fee scale, the refuge center is able to live out its vision that "no matter who you are, where you're from, what's been done to you or what you have done, you deserve the highest quality of care and an opportunity to heal and flourish." the refuge center indeed offers "refuge" by providing a place that offers support, connection, hope, and healing to children, individuals and families facing crisis, loss, and suffering. As an "emotional first responder" often serving some of the most vulnerable in the community, those struggling with self-harm, suicidality, domestic abuse and on, the refuge center always has a significant demand for life-saving mental and emotional health counseling at an affordable rate. In the 2022-2023 fiscal year, the refuge center served 4,009 clients from 18+ counties in middle tennessee through 38,034 life-changing counseling sessions on the income- based sliding scale fee structure. 89% of refuge's clients utilize the sliding-fee scale. The refuge center currently has more than 70 counselors, and by partnering with several local and regional universities, master's level interns on the team. Each counselor brings a different area of focus, including anxiety, depression, domestic and sexual violence, addictions, marital therapy, grief and loss counseling, family counseling, divorce adjustment, parenting challenges, and therapy for children and teens. In addition to these areas of focus, the refuge center offers continuity of care through specialized therapeutic modalities like emdr, neurofeedback, group counseling, brainspotting and pcit (parent child interaction therapy) - all on a sliding-fee scale. The refuge center for counseling values systemic health, affordability, excellence, education and hope. Counseling helps remove the burdens, barriers, and shame stories that keep people from experiencing freedom and allows individuals and families to live fully alive with an authentic connection to themselves, and others. We see first-hand how when one person becomes healthier, a family becomes healthier, a community becomes healthier, and so on. When pain is transformed, not transmitted, it changes families. Healed families change communities. The refuge center believes deeply in the ripple effect of healing and the power it has to change communities.

Form 990, Part IX, Line 11G

Cleaning service 9,127 482 482 contract therapy 738,252 0 0 supervision and mentorship 5,474 0 0 total 752,853 482 482

Financial Statement Notes

Schedule D, Page 4, Part XIII

The organization is exempt from federal income tax under section 501(c)(3) of the internal revenue code. However, income from certain activities not directly related to the organization's tax-exempt purpose is subject to taxation as unrelated business income. Accordingly, no provision for income tax has been made. Us gaap requires the organization's management to evaluate tax positions taken by the organization and to recognize a tax liability (or asset) if the organization has taken an uncertain position that more likely than not would not be sustained under examination by the internal revenue service. Management has analyzed the tax positions of the organization and has concluded that, as of june 30, 2023, no uncertain tax positions have been taken or are expected to be taken that would require recognition of a liability (or an asset) or disclosure in the financial statements. The organization is no longer subject to us federal examinations for the years prior to june 30, 2020. As of june 30, 2023, the organization has recognized in the financial statements the effects of all tax positions and continually evaluates expiring statutes of limitations, audits, changes in tax law, and new authoritative rulings. The organization is not aware of any circumstances or events that make it reasonably possible that unrecognized tax benefits may increase or decrease within 12 months of the statement of financial position date.

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IRS990/Desc0THE REFUGE CENTER EXISTS TO OFFER EXCELLENT, ACCESSIBLE AND AFFORDABLE MENTAL AND EMOTIONAL HEALTHCARE SERVICE IN SUPPORT OF A TRANSFORMATIONAL IMPACT ON COMMUNITIES. IN CARRYING OUT THIS MISSION, THE STAFF AND BOARD OF DIRECTORS STRIVE TO STRENGTHEN SYSTEMIC, COMMUNITY HEALTH AND TO MAKE EXCELLENT, LIFE-SAVING MENTAL AND EMOTIONAL HEALTHCARE SERVICES ACCESSIBLE AND AFFORDABLE TO ALL. THROUGH AN INCOME-BASED SLIDING-FEE SCALE, THE REFUGE CENTER IS ABLE TO LIVE OUT ITS VISION THAT "NO MATTER WHO YOU ARE, WHERE YOU'RE FROM, WHAT'S BEEN DONE TO YOU OR WHAT YOU HAVE DONE, YOU DESERVE THE HIGHEST QUALITY OF CARE AND AN OPPORTUNITY TO HEAL AND FLOURISH." THE REFUGE CENTER INDEED OFFERS "REFUGE" BY PROVIDING A PLACE THAT OFFERS SUPPORT, CONNECTION, HOPE, AND HEALING TO CHILDREN, INDIVIDUALS AND FAMILIES FACING CRISIS, LOSS, AND SUFFERING. AS AN "EMOTIONAL FIRST RESPONDER" OFTEN SERVING SOME OF THE MOST VULNERABLE IN THE COMMUNITY, THOSE STRUGGLING WITH SELF-HARM, SUICIDALITY, DOMESTIC ABUSE AND ON, THE REFUGE CENTER ALWAYS HAS A SIGNIFICANT DEMAND FOR LIFE-SAVING MENTAL AND EMOTIONAL HEALTH COUNSELING AT AN AFFORDABLE RATE. IN THE 2022-2023 FISCAL YEAR, THE REFUGE CENTER SERVED 4,009 CLIENTS FROM 18+ COUNTIES IN MIDDLE TENNESSEE THROUGH 38,034 LIFE-CHANGING COUNSELING SESSIONS ON THE INCOME- BASED SLIDING SCALE FEE STRUCTURE. 89% OF REFUGE'S CLIENTS UTILIZE THE SLIDING-FEE SCALE. THE REFUGE CENTER CURRENTLY HAS MORE THAN 70 COUNSELORS, AND BY PARTNERING WITH SEVERAL LOCAL AND REGIONAL UNIVERSITIES, MASTER'S LEVEL INTERNS ON THE TEAM. EACH COUNSELOR BRINGS A DIFFERENT AREA OF FOCUS, INCLUDING ANXIETY, DEPRESSION, DOMESTIC AND SEXUAL VIOLENCE, ADDICTIONS, MARITAL THERAPY, GRIEF AND LOSS COUNSELING, FAMILY COUNSELING, DIVORCE ADJUSTMENT, PARENTING CHALLENGES, AND THERAPY FOR CHILDREN AND TEENS. IN ADDITION TO THESE AREAS OF FOCUS, THE REFUGE CENTER OFFERS CONTINUITY OF CARE THROUGH SPECIALIZED THERAPEUTIC MODALITIES LIKE EMDR, NEUROFEEDBACK, GROUP COUNSELING, BRAINSPOTTING AND PCIT (PARENT CHILD INTERACTION THERAPY) - ALL ON A SLIDING-FEE SCALE. THE REFUGE CENTER FOR COUNSELING VALUES SYSTEMIC HEALTH, AFFORDABILITY, EXCELLENCE, EDUCATION AND HOPE. COUNSELING HELPS REMOVE THE BURDENS, BARRIERS, AND SHAME STORIES THAT KEEP PEOPLE FROM EXPERIENCING FREEDOM AND ALLOWS INDIVIDUALS AND FAMILIES TO LIVE FULLY ALIVE WITH AN AUTHENTIC CONNECTION TO THEMSELVES, AND OTHERS. WE SEE FIRST-HAND HOW WHEN ONE PERSON BECOMES HEALTHIER, A FAMILY BECOMES HEALTHIER, A COMMUNITY BECOMES HEALTHIER, AND SO ON. WHEN PAIN IS TRANSFORMED, NOT TRANSMITTED, IT CHANGES FAMILIES. HEALED FAMILIES CHANGE COMMUNITIES. THE REFUGE CENTER BELIEVES DEEPLY IN THE RIPPLE EFFECT OF HEALING AND THE POWER IT HAS TO CHANGE COMMUNITIES.
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