Civic Intelligence

The Refuge Center for Counseling

EIN 20-3931843 • 501(c)3 • Franklin, TN

Profile

The refuge center exists to offer excellent, accessible and affordable mental and emotional healthcare service in support of a transformational impact on communities. In carrying out this mission, the staff and board of directors strive to strengthen systemic, community health and to make excellent, life-saving mental and emotional healthcare services accessible and affordable to all, through an income-based sliding-fee scale. The refuge center indeed offers "refuge" by providing a place that offers support, connection, hope, and healing to children, individuals and families facing crisis, loss, and suffering. As an "emotional first responder," the refuge center always has a significant demand for life- saving mental and emotional health counseling at an affordable rate. In the 2024-2025 fiscal year, the refuge center served 4,247 clients from 18+ counties in middle tennessee through 41,498 life-changing counseling sessions on the income- based sliding scale fee structure. 86% of refug

4317 Long LaneFranklin, TN 37064

refugecenter.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

63rd percentile

0.31x

Higher debt load relative to assets than 63% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Liabilities / Revenue

79th percentile

0.90x

Higher debt load relative to revenue than 79% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Net Margin

64th percentile

12%

Higher net margin than 64% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

88th percentile

33%

Faster asset growth than 88% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2025

Revenue Growth

30th percentile

-1.4%

Faster revenue growth than 30% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2025

Assets

Up

$14,828,164

Up $3,012,287 (+25%) from 2024

Liabilities

Up

$4,628,250

Up $2,414,973 (+109%) from 2024

Net Assets

Up

$10,199,914

Up $597,314 (+6.2%) from 2024

Revenue

Up

$5,138,825

Up $47,885 (+0.9%) from 2024

Expenses

Up

$4,541,511

Up $757,573 (+20%) from 2024

Net Income

Down

$597,314

Down $709,688 (-54%) from 2024

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$15M$10M$5.0M$0Assets 2011: $50,293Liabilities 2011: $0Net Assets 2011: $50,2932011Assets 2012: $87,189Liabilities 2012: $0Net Assets 2012: $87,1892012Assets 2013: $156,346Liabilities 2013: $5,424Net Assets 2013: $150,9222013Assets 2014: $174,403Liabilities 2014: $4,136Net Assets 2014: $170,2672014Assets 2015: $255,973Liabilities 2015: $32,911Net Assets 2015: $223,0622015Assets 2016: $322,633Liabilities 2016: $5,039Net Assets 2016: $317,5942016Assets 2019: $2,032,362Liabilities 2019: $343,745Net Assets 2019: $1,688,6172019Assets 2020: $1,784,259Liabilities 2020: $177,500Net Assets 2020: $1,606,7592020Assets 2021: $3,394,253Liabilities 2021: $23,510Net Assets 2021: $3,370,7432021Assets 2022: $6,324,018Liabilities 2022: $51,493Net Assets 2022: $6,272,5252022Assets 2023: $8,324,509Liabilities 2023: $28,911Net Assets 2023: $8,295,5982023Assets 2024: $11,815,877Liabilities 2024: $2,213,277Net Assets 2024: $9,602,6002024Assets 2025: $14,828,164Liabilities 2025: $4,628,250Net Assets 2025: $10,199,9142025

Highlighted filing

2025

Assets$14,828,164
Liabilities$4,628,250
Net Assets$10,199,914

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$6.0M$4.0M$2.0M$0-$2.0MRevenue 2011: $375,318Expenses 2011: $362,679Net Income 2011: $12,6392011Revenue 2012: $457,553Expenses 2012: $420,657Net Income 2012: $36,8962012Revenue 2013: $574,348Expenses 2013: $510,615Net Income 2013: $63,7332013Revenue 2014: $749,433Expenses 2014: $730,088Net Income 2014: $19,3452014Revenue 2015: $948,355Expenses 2015: $895,560Net Income 2015: $52,7952015Revenue 2016: $1,064,991Expenses 2016: $970,460Net Income 2016: $94,5312016Revenue 2019: $2,473,041Expenses 2019: $1,972,953Net Income 2019: $500,0882019Revenue 2020: $993,539Expenses 2020: $1,075,397Net Income 2020: -$81,8582020Revenue 2021: $3,904,998Expenses 2021: $2,515,359Net Income 2021: $1,389,6392021Revenue 2022: $5,985,207Expenses 2022: $3,062,425Net Income 2022: $2,922,7822022Revenue 2023: $5,287,226Expenses 2023: $3,264,153Net Income 2023: $2,023,0732023Revenue 2024: $5,090,940Expenses 2024: $3,783,938Net Income 2024: $1,307,0022024Revenue 2025: $5,138,825Expenses 2025: $4,541,511Net Income 2025: $597,3142025

Highlighted filing

2025

Revenue$5,138,825
Expenses$4,541,511
Net Income$597,314

Filings

Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Dec 30, 2025
Return Version
2024v5.0
Gross Receipts
$5,280,812
Mission and Program Overview

Mission

The refuge center for counseling exists to offer therapeutic resources to people living in the middle tennessee area regardless of their income level. The center offers counseling in many areas including domestic violence, addictions, marriage counseling and grief and loss.

The refuge center exists to offer excellent, accessible and affordable mental and emotional healthcare services in support of a transformational impact on communities.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$10,166,840$14,146,663▲ $3,979,823
Cash and Non-Interest-Bearing Accounts$804,844$579,253▼ $225,591
Savings and Temporary Cash Investments$178,528$61,570▼ $116,958
Pledges and Grants Receivable$635,140$30,880▼ $604,260
Accounts Receivable$29,725$7,498▼ $22,227
Prepaid Expenses and Deferred Charges$800$2,300▲ $1,500
Total Assets$11,815,877$14,828,164▲ $3,012,287
Liabilities
Other Liabilities$2,065,866$4,622,432▲ $2,556,566
Deferred Revenue$124,050--
Accounts Payable and Accrued Expenses$23,361$5,818▼ $17,543
Total Liabilities$2,213,277$4,628,250▲ $2,414,973
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$9,602,600$10,199,914▲ $597,314
Total Net Assets Fund Balance$9,602,600$10,199,914▲ $597,314
Total Liabilities and Net Assets / Fund Balance$11,815,877$14,828,164▲ $3,012,287

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$12,448,047$191,989$12,640,036
Land$1,410,587-$1,410,587
Equipment$287,601$110,808$398,409
Leasehold Improvements$428$43,049$43,477
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseTotal
Amy AlexanderCEO/founderFT$112,000$112,000

Board Members and Trustees

NameTitle
Eric BaerPresident
Brad WinsteadDirector
Chance ScogginsDirector
Cherie Hammond CPADirector
Chris FeemsterDirector
Christopher KnightDirector
Connia NelsonDirector
Dion SheidyDirector
Greg GambleDirector
Jennifer SingerDirector
Jennifer Thames-hamiltonDirector
Kelli LouallenDirector
Loran LongDirector
Mary K CollinsDirector
Nathan M ZipperDirector
Sara SweatDirector
Doug EdwardsMember Emeri
Angel MaySecretary
Kathy SpeedyTreasurer
Teona ChapmanVice Preside

Highest Paid Contractors

ContractorServicesLocationCompensation
Solomon BuildersConstruction4539 TROUSDALE DR, Nashville, TN 37204$5,221,117
Bauer Askew ArchitectureConstruction1615 16TH AVE S, Nashville, TN 37212$127,216
Revenue and Support

Revenue Composition

Contributions and Grants
$1,765,003
Program Service Revenue
$2,925,550
Investment Income
$21,484
Other Revenue
$426,788
All Other Contributions
$1,765,003
Change in Net Assets
$597,314

Audited Revenue Reconciliation

Revenue per Audited Statements
$5,138,825
Revenue Not Reported on Form 990
$207,558
Total Revenue per Audited Statements
$5,346,383
Total Revenue per Form 990
$5,138,825
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$2,553,392
Other Expenses$1,988,119
Total Fundraising Expense$677,208
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$1,665,274$154,900$266,075$2,086,249
Fees for Services Other$798,014$8,324$824$807,162
Depreciation Depletion$181,293$18,594$32,540$232,427
Interest$163,775$16,797$29,395$209,967
Other Employee Benefits$155,219$15,920$27,860$198,999
Payroll Taxes$131,153$13,451$23,540$168,144
Occupancy$107,554$11,031$19,304$137,889
Current Officers, Directors, Trustees, and Key Employees$40,000$20,000$40,000$100,000
Information Technology$40,651$15,388$2,412$58,451
Office Expenses$36,164$4,628$17,220$58,012
Fees for Services Accounting-$52,290-$52,290
All Other Expenses$35,548$6,064$5,278$46,890
Fees for Services Management$35,454$3,256$5,699$44,409
Insurance$33,924$1,761$3,081$38,766
Advertising$6,489$1,514$21,093$29,096
Other Expenses$4,097$2,458$9,833$16,388
Fees for Services Legal$204$21$36$261
Total Functional Expenses$3,515,874$348,429$677,208$4,541,511

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$4,749,069
Expenses per Audited Statements$4,541,511
Total Expenses per Form 990$4,541,511
Expenses Not Reported on Form 990$207,558
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$565,428
Fundraising Direct Expenses$141,987
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Hope Grows$461,140$461,140$52,911$408,229
Golf Tournament$104,288$104,288$18,355$85,933
Total Events$565,428$565,428$141,987$423,441
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Line of Credit$4,562,399
Accrued Expenses$60,033
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
No
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

The organization's form 990 is reviewed by the ceo, treasurer, and associate director before being sent to every member of the board of directors. Board members are given 48 hours to review the form 990 before it is submitted for filing.

Form 990, Page 6, Part VI, Line 12C

The conflict of interest policy is monitored by the executive committee of the board of directors.

Form 990, Page 6, Part VI, Line 15A

The organization engages lbmc for a compensation analysis every two years to determine that salaries are appropriate for the market. Compensation for the ceo is reviewed and approved on an annual basis by the board of directors.

Form 990, Page 6, Part VI, Line 15B

The organization engages lbmc for a compensation analysis every two years to determine that salaries are appropriate for the market. Compensation for the ceo is reviewed and approved on an annual basis by the board of directors.

Form 990, Page 6, Part VI, Line 19

The organization's governing documents are available upon request and on givingmatters.com.

Filing and Contact Details

Filer

Filer Name
The Refuge Center for Counseling
EIN
20-3931843
Phone
6155915262
Address
4317 LONG LANE, FRANKLIN, TN 37064

Signing Officer

Name
Amy Alexander
Title
CEO/founder
Phone
6155915262
Signed
2025-12-30
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Amy Alexander
Formed
2005
Legal Domicile
Tn
Voting Board Members
21
Independent Board Members
21
Employees
42
Volunteers
135

Preparer

Firm
Edmondson Betzler & Dame Pllc
Address
5310 MARYLAND WAY STE 330, BRENTWOOD, TN 37027-5056
Preparer
Jeffery a Betzler
Phone
6159163100
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

The refuge center exists to offer excellent, accessible and affordable mental and emotional healthcare service in support of a transformational impact on communities. In carrying out this mission, the staff and board of directors strive to strengthen systemic, community health and to make excellent, life-saving mental and emotional healthcare services accessible and affordable to all, through an income-based sliding-fee scale. The refuge center indeed offers "refuge" by providing a place that offers support, connection, hope, and healing to children, individuals and families facing crisis, loss, and suffering. As an "emotional first responder," the refuge center always has a significant demand for life- saving mental and emotional health counseling at an affordable rate. In the 2024-2025 fiscal year, the refuge center served 4,247 clients from 18+ counties in middle tennessee through 41,498 life-changing counseling sessions on the income- based sliding scale fee structure. 86% of refuge's clients utilize the sliding-fee scale. The refuge center currently has more than 70 counselors. Each counselor brings a different area of focus, including anxiety, depression, domestic and sexual violence, addictions,marital therapy, grief and loss counseling, family counseling, divorce adjustment, parenting challenges, and therapy for children and teens. In addition to these areas of focus, the refuge center offers continuity of care through specialized therapeutic modalities like emdr, neurofeedback,group counseling, brainspotting and pcit (parent child interaction therapy) all on a sliding-fee scale. The refuge center for counseling values systemic health, affordability, excellence, education and hope. We see first-hand how when one person becomes healthier, a family becomes stronger, and a community thrives. The refuge center believes deeply in the ripple effect of healing and the power it has to change communities.

Form 990, Page 2, Part III, Line 4A

The refuge center exists to offer excellent, accessible and affordable mental and emotional healthcare service in support of a transformational impact on communities. In carrying out this mission, the staff and board of directors strive to strengthen systemic, community health and to make excellent, life-saving mental and emotional healthcare services accessible and affordable to all, through an income-based sliding-fee scale. The refuge center indeed offers "refuge" by providing a place that offers support, connection, hope, and healing to children, individuals and families facing crisis, loss, and suffering. As an "emotional first responder," the refuge center always has a significant demand for life- saving mental and emotional health counseling at an affordable rate. In the 2024-2025 fiscal year, the refuge center served 4,247 clients from 18+ counties in middle tennessee through 41,498 life-changing counseling sessions on the income- based sliding scale fee structure. 86% of refuge's clients utilize the sliding-fee scale. The refuge center currently has more than 70 counselors. Each counselor brings a different area of focus, including anxiety, depression, domestic and sexual violence, addictions,marital therapy, grief and loss counseling, family counseling, divorce adjustment, parenting challenges, and therapy for children and teens. In addition to these areas of focus, the refuge center offers continuity of care through specialized therapeutic modalities like emdr, neurofeedback,group counseling, brainspotting and pcit (parent child interaction therapy) all on a sliding-fee scale. The refuge center for counseling values systemic health, affordability, excellence, education and hope. We see first-hand how when one person becomes healthier, a family becomes stronger, and a community thrives. The refuge center believes deeply in the ripple effect of healing and the power it has to change communities.

Form 990, Part IX, Line 11G

Cleaning service 14,823 824 824 contract therapy 776,909 0 0 supervision and mentorship 6,282 0 0 strategic planning 0 7,500 0 total 798,014 8,324 824

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IRS990/Desc0THE REFUGE CENTER EXISTS TO OFFER EXCELLENT, ACCESSIBLE AND AFFORDABLE MENTAL AND EMOTIONAL HEALTHCARE SERVICE IN SUPPORT OF A TRANSFORMATIONAL IMPACT ON COMMUNITIES. IN CARRYING OUT THIS MISSION, THE STAFF AND BOARD OF DIRECTORS STRIVE TO STRENGTHEN SYSTEMIC, COMMUNITY HEALTH AND TO MAKE EXCELLENT, LIFE-SAVING MENTAL AND EMOTIONAL HEALTHCARE SERVICES ACCESSIBLE AND AFFORDABLE TO ALL, THROUGH AN INCOME-BASED SLIDING-FEE SCALE. THE REFUGE CENTER INDEED OFFERS "REFUGE" BY PROVIDING A PLACE THAT OFFERS SUPPORT, CONNECTION, HOPE, AND HEALING TO CHILDREN, INDIVIDUALS AND FAMILIES FACING CRISIS, LOSS, AND SUFFERING. AS AN "EMOTIONAL FIRST RESPONDER," THE REFUGE CENTER ALWAYS HAS A SIGNIFICANT DEMAND FOR LIFE- SAVING MENTAL AND EMOTIONAL HEALTH COUNSELING AT AN AFFORDABLE RATE. IN THE 2024-2025 FISCAL YEAR, THE REFUGE CENTER SERVED 4,247 CLIENTS FROM 18+ COUNTIES IN MIDDLE TENNESSEE THROUGH 41,498 LIFE-CHANGING COUNSELING SESSIONS ON THE INCOME- BASED SLIDING SCALE FEE STRUCTURE. 86% OF REFUGE'S CLIENTS UTILIZE THE SLIDING-FEE SCALE. THE REFUGE CENTER CURRENTLY HAS MORE THAN 70 COUNSELORS. EACH COUNSELOR BRINGS A DIFFERENT AREA OF FOCUS, INCLUDING ANXIETY, DEPRESSION, DOMESTIC AND SEXUAL VIOLENCE, ADDICTIONS,MARITAL THERAPY, GRIEF AND LOSS COUNSELING, FAMILY COUNSELING, DIVORCE ADJUSTMENT, PARENTING CHALLENGES, AND THERAPY FOR CHILDREN AND TEENS. IN ADDITION TO THESE AREAS OF FOCUS, THE REFUGE CENTER OFFERS CONTINUITY OF CARE THROUGH SPECIALIZED THERAPEUTIC MODALITIES LIKE EMDR, NEUROFEEDBACK,GROUP COUNSELING, BRAINSPOTTING AND PCIT (PARENT CHILD INTERACTION THERAPY) ALL ON A SLIDING-FEE SCALE. THE REFUGE CENTER FOR COUNSELING VALUES SYSTEMIC HEALTH, AFFORDABILITY, EXCELLENCE, EDUCATION AND HOPE. WE SEE FIRST-HAND HOW WHEN ONE PERSON BECOMES HEALTHIER, A FAMILY BECOMES STRONGER, AND A COMMUNITY THRIVES. THE REFUGE CENTER BELIEVES DEEPLY IN THE RIPPLE EFFECT OF HEALING AND THE POWER IT HAS TO CHANGE COMMUNITIES.
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