Civic Intelligence

Baker Hall

990 • Fiscal year 2025 • EIN 16-1017453

Jul 01, 2024 to Jun 30, 2025

Organization ProfileWWW.OLVHS.ORG

View Organization Page

790 Ridge RoadLackawanna, NY 14218

(716) 828-9479

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

75th percentile

0.45x

Higher debt load relative to assets than 75% of similar nonprofits.

2025 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2025

Liabilities / Revenue

43rd percentile

0.25x

Higher debt load relative to revenue than 43% of similar nonprofits.

2025 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2025

Net Margin

58th percentile

9.4%

Higher net margin than 58% of similar nonprofits.

2025 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2025

Top Officer Pay

59th percentile

$359,523

Higher top officer pay than 59% of similar nonprofits.

Top officer pay equals 0.5% of source-year revenue.

2025 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2025

Asset Growth

38th percentile

3.5%

Faster asset growth than 38% of similar nonprofits.

2025 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2024 to 2025

Revenue Growth

47th percentile

7.1%

Faster revenue growth than 47% of similar nonprofits.

2025 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2024 to 2025

Balance Sheet
Liabilities / Assets75th percentile

Assets

Down

$38,359,458

Down $2,103,648 (-5.2%) from 2022

Net Assets

Up

$20,938,010

Up $13,343,679 (+176%) from 2022

Liabilities

Down

$17,421,448

Down $15,447,327 (-47%) from 2022

Revenue And Expenses
Liabilities / Revenue43rd percentileNet Margin58th percentile

Revenue

Up

$69,906,261

Up $14,847,416 (+27%) from 2022

Expenses

Up

$63,355,949

Up $8,080,181 (+15%) from 2022

Net Income

Up

$6,550,312

Up $6,767,235 (+3120%) from 2022

Historical Trend

Balance Sheet Trend

Asset Growth38th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$60M$40M$20M$0Assets 2014: $22,271,742Liabilities 2014: $16,254,660Net Assets 2014: $6,017,0822014Assets 2015: $25,619,814Liabilities 2015: $16,934,256Net Assets 2015: $8,685,5582015Assets 2016: $28,095,346Liabilities 2016: $19,826,182Net Assets 2016: $8,269,1642016Assets 2017: $35,979,801Liabilities 2017: $29,133,091Net Assets 2017: $6,846,7102017Assets 2018: $32,026,652Liabilities 2018: $27,537,298Net Assets 2018: $4,489,3542018Assets 2019: $35,301,626Liabilities 2019: $30,007,674Net Assets 2019: $5,293,9522019Assets 2020: $33,938,221Liabilities 2020: $29,406,618Net Assets 2020: $4,531,6032020Assets 2021: $43,415,308Liabilities 2021: $36,411,430Net Assets 2021: $7,003,8782021Assets 2022: $40,463,106Liabilities 2022: $32,868,775Net Assets 2022: $7,594,3312022Assets 2025: $38,359,458Liabilities 2025: $17,421,448Net Assets 2025: $20,938,0102025

Highlighted filing

2025

Assets$38,359,458
Liabilities$17,421,448
Net Assets$20,938,010
Open 2025 Filing

Operations Trend

Revenue Growth47th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$80M$60M$40M$20M$0-$20MRevenue 2014: $52,855,488Expenses 2014: $48,809,599Net Income 2014: $4,045,8892014Revenue 2015: $50,863,974Expenses 2015: $49,152,795Net Income 2015: $1,711,1792015Revenue 2016: $49,884,144Expenses 2016: $49,687,038Net Income 2016: $197,1062016Revenue 2017: $48,816,711Expenses 2017: $51,006,478Net Income 2017: -$2,189,7672017Revenue 2018: $49,412,330Expenses 2018: $52,255,039Net Income 2018: -$2,842,7092018Revenue 2019: $55,052,704Expenses 2019: $53,611,053Net Income 2019: $1,441,6512019Revenue 2020: $51,465,099Expenses 2020: $51,545,463Net Income 2020: -$80,3642020Revenue 2021: $53,649,609Expenses 2021: $51,614,302Net Income 2021: $2,035,3072021Revenue 2022: $55,058,845Expenses 2022: $55,275,768Net Income 2022: -$216,9232022Revenue 2025: $69,906,261Expenses 2025: $63,355,949Net Income 2025: $6,550,3122025

Highlighted filing

2025

Revenue$69,906,261
Expenses$63,355,949
Net Income$6,550,312
Open 2025 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Apr 17, 2026
Return Version
2024v5.5
Gross Receipts
$69,933,758
Mission and Program Overview

Mission

Baker hall dba olv human services and affiliates (olvhs) is dedicated to fostering the highest possible quality of life and personal achievement by partnering with children, adults, their families and the community through a diverse array of social, health, and human services.

Baker hall dba olv human services (olvhs) is dedicated to fostering the highest possible quality of life and personal achievement by partnering with children, adults, their families and the community through a diverse array of social, health, and human services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$20,056,400$19,041,949▼ $1,014,451
Accounts Receivable$8,165,336$7,039,059▼ $1,126,277
Cash and Non-Interest-Bearing Accounts$3,321,183$3,995,623▲ $674,440
Investments Program Related$530,293$565,085▲ $34,792
Prepaid Expenses and Deferred Charges$376,145$538,759▲ $162,614
Inventories for Sale or Use$121,441$0▼ $121,441
Total Assets$37,055,381$38,359,458▲ $1,304,077
Other Assets Total$4,484,583$7,178,983▲ $2,694,400
Liabilities
Mortgage Notes Payable Secured by Investment Property$10,623,504$9,801,104▼ $822,400
Accounts Payable and Accrued Expenses$4,359,228$4,723,603▲ $364,375
Other Liabilities$6,848,658$2,369,009▼ $4,479,649
Escrow Account Liability$412,563$404,323▼ $8,240
Deferred Revenue$214,850$123,409▼ $91,441
Total Liabilities$22,458,803$17,421,448▼ $5,037,355
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$14,569,042$20,895,869▲ $6,326,827
Net Assets With Donor Restrictions$27,536$42,141▲ $14,605
Total Net Assets Fund Balance$14,596,578$20,938,010▲ $6,341,432
Total Liabilities and Net Assets / Fund Balance$37,055,381$38,359,458▲ $1,304,077

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$14,877,104$25,567,501$40,444,605
Equipment$2,588,082$5,914,961$8,503,043
Other Land Buildings$1,144,370$1,403,170$2,547,540
Land$364,675-$364,675
Leasehold Improvements$67,718$78,126$145,844
Other Assets Org$319,075--
Compensation and Service Providers
Top Officer Pay59th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Pamela KhuranaPsychiatristFT$332,409$27,114$359,523
Cindy a LeeCEOFT$309,043$25,729$334,772
Laurel ParzychCOOFT$200,448$25,021$225,469
Emily MillerCFOFT$153,167$15,649$168,816
Sheila HuntChief Program OfficerFT$148,270$15,841$164,111
Karen Ralph-langdonChief Administrative OfficerFT$126,356$32,153$158,509
Mary SwygertChief Officer- Clinical ServicesFT$128,308$27,059$155,367
Jaye PrattChief Officer- Residential ServicesFT$124,072$26,144$150,216

Board Members and Trustees

NameTitle
PATRICK O'LEARYPresident
John BrennanVice President
Father Dan FieblkornBoard Member
Father Robert ContarinBoard Member
James Partsch JrBoard Member
Jeffrey CrimminsBoard Member
Kelly CultraraBoard Member
Kevin EberleBoard Member
Kim DeaconBoard Member
Mickey KearnsBoard Member
Peter KooshoianBoard Member
Rev Msgr Paul BurkardBoard Member
Rev Msgr David LipumaEx-officio Board Member
SISTER ELLEN O'KEEFEEx-officio Board Member
Sister Charlene FontanaEx-officio Board Member
Kathleen Moriarty ChristySecretary
John NettinaTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Pediatric Medical Providers Of Ny PCMedical Services8 REGENCY COURT, Bowmansville, NY 14026$564,064
Bonadio & Co LLPProfessional Services171 SULLYS TRAIL, Pittsford, NY 14534$179,555
Beacon Solutions GroupProfessional Services171 SULLYS TRAIL, Pittsford, NY 14534$124,639
Revenue and Support

Revenue Composition

Contributions and Grants
$6,559,887
Program Service Revenue
$62,956,795
Investment Income
$113,556
Other Revenue
$276,023
All Other Contributions
$524,863
Change in Net Assets
$6,550,312

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Food Inventory9,561$39,922Fair Market Value
Clothing and Household Goods-$4,713Fair Market Value
Total Noncash Contributions9,561$44,635-

Audited Revenue Reconciliation

Revenue per Audited Statements
$69,906,261
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$-208,880
Total Revenue per Audited Statements
$69,697,381
Total Revenue per Form 990
$69,906,261
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$51,127,898
Other Expenses$12,228,051
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Comp Disqual Persons$37,172,389$3,109,885-$40,282,274
Other Employee Benefits$5,529,946$399,769-$5,929,715
Payroll Taxes$3,715,279$378,566-$4,093,845
Depreciation Depletion$2,110,223$165,221-$2,275,444
Office Expenses$1,327,495$594,101-$1,921,596
Fees for Services Other$868,869$649,338-$1,518,207
All Other Expenses$681,106$505,445-$1,186,551
Occupancy$875,065$37,821-$912,886
Current Officers, Directors, Trustees, and Key Employees-$822,064-$822,064
Insurance$267,700$457,970-$725,670
Interest$558,725$36,350-$595,075
Travel$185,258$5,382-$190,640
Conferences and Meetings$84,650$23,992-$108,642
Advertising$106,071$1,073-$107,144
Fees for Services Accounting-$82,775-$82,775
Other Expenses$82,514$54,033-$82,514
Fees for Services Legal-$42,294-$42,294
Total Functional Expenses$55,989,870$7,366,079$0$63,355,949

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$63,355,949
Total Expenses per Audited Statements$63,355,949
Total Expenses per Form 990$63,355,949
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Due to Government Agencies$1,353,654
Deferred Compensation$461,289
Finance Lease Liability$344,971
Due to Olv Charities$176,776
Operating Lease Liability$32,319
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The chief financial officer will review the form 990 and upon completion, will provide a copy of the form 990 to the board of directors who approve the form prior to filing.”

Form 990, Part VI, Section B, Line 12C

“Every year, the board of directors and key employees sign a conflict of interest statement acknowledging that they are aware of olv human services' conflict of interest policy and to note any potential conflicts. These statements are then reviewed by the compliance officer and are reported to the audit committee.”

Form 990, Part VI, Section B, Line 15

“The board of directors has established a performance and compensation committee of independent members to evaluate the ceo, establish goals, consider compensation issues and report outcomes to the board. The committee also gathers relevant market information about positions of similar responsibilities and skills and as needed, compensation consultants are engaged to broaden information access, and to ensure that the comparative information is interpreted properly. The intelligence gathered during that process is used by the ceo in consideration of compensation for other officers and key employees. Annually, key employees' compensation, including the ceo's, is presented to the committee and reported to the board.”

Form 990, Part VI, Section C, Line 19

“The return and other documents open for public inspection are available upon written request or in person. Requests for governing instruments, financial statements and conflict of interest policy are considered upon request.”

Filing and Contact Details

Filer

Filer Name
Baker Hall
EIN
16-1017453
Phone
7168289479
Address
790 RIDGE ROAD, LACKAWANNA, NY 14218
Doing Business As
Olv Human Services

Signing Officer

Name
Cindy Lee
Title
CEO
Phone
7168289479
Signed
2026-04-17
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Cindy Lee
Formed
1851
Legal Domicile
Ny
Voting Board Members
17
Independent Board Members
16
Employees
1,031
Volunteers
16

Preparer

Firm
Bonadio & Co Llp
Address
171 SULLYS TRAIL SUITE 201, PITTSFORD, NY 14534
Preparer
Melissa Slater
Phone
5853811000
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

“Unrealized gain on interest rate swap -208,880.”

Form 990 Part XII, Line 2C

“The process has not changed from the prior year.”

Financial Statement Notes

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Unrealized gain on intrest rate swaps”

Raw XML AppendixShowing 400 of 946 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt1VICE PRESIDENT
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IRS990/Form990PartVIISectionAGrp/TitleTxt4BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD MEMBER
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IRS990/Form990PartVIISectionAGrp/TitleTxt22CHIEF PROGRAM OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt23CHIEF OFFICER- CLINICAL SERVICES
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IRS990/MissionDesc0BAKER HALL DBA OLV HUMAN SERVICES AND AFFILIATES (OLVHS) IS DEDICATED TO FOSTERING THE HIGHEST POSSIBLE QUALITY OF LIFE AND PERSONAL ACHIEVEMENT BY PARTNERING WITH CHILDREN, ADULTS, THEIR FAMILIES AND THE COMMUNITY THROUGH A DIVERSE ARRAY OF SOCIAL, HEALTH, AND HUMAN SERVICES.
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IRS990/OtherExpensesGrp/Desc0REPAIRS AND MAINTENANCE
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IRS990/OtherExpensesGrp/Desc2FOOD
IRS990/OtherExpensesGrp/Desc3PROVISIONS FOR CREDIT L

Document Assets

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Filings

Displayed year

2025 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$38,359,458
Liabilities
$17,421,448
Net assets
$20,938,010
Revenue
$69,906,261
Expenses
$63,355,949
Net income
$6,550,312
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$38.4$17.4$20.9$69.9$63.4$6.55
2022Summary only. Only limited summary data is available for this year.$40.5$32.9$7.59$55.1$55.3$0.22
2021Summary only. Only limited summary data is available for this year.$43.4$36.4$7.00$53.6$51.6$2.04
2020Summary only. Only limited summary data is available for this year.$33.9$29.4$4.53$51.5$51.5$0.08
2019Summary only. Only limited summary data is available for this year.$35.3$30.0$5.29$55.1$53.6$1.44
2018Summary only. Only limited summary data is available for this year.$32.0$27.5$4.49$49.4$52.3$2.84
2017Summary only. Only limited summary data is available for this year.$36.0$29.1$6.85$48.8$51.0$2.19
2016Summary only. Only limited summary data is available for this year.$28.1$19.8$8.27$49.9$49.7$0.20
2015Summary only. Only limited summary data is available for this year.$25.6$16.9$8.69$50.9$49.2$1.71
2014Summary only. Only limited summary data is available for this year.$22.3$16.3$6.02$52.9$48.8$4.05