Civic Intelligence

Baker Hall

990 • Fiscal year 2024 • EIN 16-1017453

Jul 01, 2023 to Jun 30, 2024 • Filed on May 09, 2025

Organization ProfileWWW.OLVHS.ORG

View Organization Page

790 Ridge RoadLackawanna, NY 14218

(716) 828-9479

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

69th percentile

0.61x

Higher debt load relative to assets than 69% of similar nonprofits.

2024 filings • NTEE B • $50M-$100M nonprofits • Source year 2024

Liabilities / Revenue

32nd percentile

0.34x

Higher debt load relative to revenue than 32% of similar nonprofits.

2024 filings • NTEE B • $50M-$100M nonprofits • Source year 2024

Net Margin

57th percentile

4.4%

Higher net margin than 57% of similar nonprofits.

2024 filings • NTEE B • $50M-$100M nonprofits • Source year 2024

Top Officer Pay

60th percentile

$361,283

Higher top officer pay than 60% of similar nonprofits.

Top officer pay equals 0.6% of source-year revenue.

2024 filings • NTEE B • $50M-$100M nonprofits • Source year 2024

Asset Growth

66th percentile

7.3%

Faster asset growth than 66% of similar nonprofits.

2024 filings • NTEE B • $50M-$100M nonprofits • Annualized from 2023 to 2024

Revenue Growth

25th percentile

-3.5%

Faster revenue growth than 25% of similar nonprofits.

2024 filings • NTEE B • $50M-$100M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets69th percentile

Assets

Down

$37,055,381

Down $3,407,725 (-8.4%) from 2022

Net Assets

Up

$14,596,578

Up $7,002,247 (+92%) from 2022

Liabilities

Down

$22,458,803

Down $10,409,972 (-32%) from 2022

Revenue And Expenses
Liabilities / Revenue32nd percentileNet Margin57th percentile

Revenue

Up

$65,290,304

Up $10,231,459 (+19%) from 2022

Expenses

Up

$62,428,795

Up $7,153,027 (+13%) from 2022

Net Income

Up

$2,861,509

Up $3,078,432 (+1419%) from 2022

Historical Trend

Balance Sheet Trend

Asset Growth66th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$60M$40M$20M$0Assets 2014: $22,271,742Liabilities 2014: $16,254,660Net Assets 2014: $6,017,0822014Assets 2015: $25,619,814Liabilities 2015: $16,934,256Net Assets 2015: $8,685,5582015Assets 2016: $28,095,346Liabilities 2016: $19,826,182Net Assets 2016: $8,269,1642016Assets 2017: $35,979,801Liabilities 2017: $29,133,091Net Assets 2017: $6,846,7102017Assets 2018: $32,026,652Liabilities 2018: $27,537,298Net Assets 2018: $4,489,3542018Assets 2019: $35,301,626Liabilities 2019: $30,007,674Net Assets 2019: $5,293,9522019Assets 2020: $33,938,221Liabilities 2020: $29,406,618Net Assets 2020: $4,531,6032020Assets 2021: $43,415,308Liabilities 2021: $36,411,430Net Assets 2021: $7,003,8782021Assets 2022: $40,463,106Liabilities 2022: $32,868,775Net Assets 2022: $7,594,3312022Assets 2024: $37,055,381Liabilities 2024: $22,458,803Net Assets 2024: $14,596,5782024

Highlighted filing

2024

Assets$37,055,381
Liabilities$22,458,803
Net Assets$14,596,578
Open 2024 Filing

Operations Trend

Revenue Growth25th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$80M$60M$40M$20M$0-$20MRevenue 2014: $52,855,488Expenses 2014: $48,809,599Net Income 2014: $4,045,8892014Revenue 2015: $50,863,974Expenses 2015: $49,152,795Net Income 2015: $1,711,1792015Revenue 2016: $49,884,144Expenses 2016: $49,687,038Net Income 2016: $197,1062016Revenue 2017: $48,816,711Expenses 2017: $51,006,478Net Income 2017: -$2,189,7672017Revenue 2018: $49,412,330Expenses 2018: $52,255,039Net Income 2018: -$2,842,7092018Revenue 2019: $55,052,704Expenses 2019: $53,611,053Net Income 2019: $1,441,6512019Revenue 2020: $51,465,099Expenses 2020: $51,545,463Net Income 2020: -$80,3642020Revenue 2021: $53,649,609Expenses 2021: $51,614,302Net Income 2021: $2,035,3072021Revenue 2022: $55,058,845Expenses 2022: $55,275,768Net Income 2022: -$216,9232022Revenue 2024: $65,290,304Expenses 2024: $62,428,795Net Income 2024: $2,861,5092024

Highlighted filing

2024

Revenue$65,290,304
Expenses$62,428,795
Net Income$2,861,509
Open 2024 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 9, 2025
Return Version
2023v6.0
Gross Receipts
$65,290,963
Mission and Program Overview

Mission

Baker hall dba olv human services and affiliates (olvhs) is dedicated to fostering the highest possible quality of life and personal achievement by partnering with children, adults, their families and the community through a diverse array of social, health, and human services.

Baker hall dba olv human services (olvhs) is dedicated to fostering the highest possible quality of life and personal achievement by partnering with children, adults, their families and the community through a diverse array of social, health, and human services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$21,156,269$20,056,400▼ $1,099,869
Accounts Receivable$5,003,522$8,165,336▲ $3,161,814
Cash and Non-Interest-Bearing Accounts$2,364,629$3,321,183▲ $956,554
Investments Program Related$524,351$530,293▲ $5,942
Prepaid Expenses and Deferred Charges$540,485$376,145▼ $164,340
Inventories for Sale or Use$142,366$121,441▼ $20,925
Total Assets$34,518,292$37,055,381▲ $2,537,089
Other Assets Total$4,786,670$4,484,583▼ $302,087
Liabilities
Mortgage Notes Payable Secured by Investment Property$11,439,588$10,623,504▼ $816,084
Other Liabilities$5,801,349$6,848,658▲ $1,047,309
Accounts Payable and Accrued Expenses$4,622,447$4,359,228▼ $263,219
Escrow Account Liability$484,327$412,563▼ $71,764
Deferred Revenue$325,597$214,850▼ $110,747
Total Liabilities$22,673,308$22,458,803▼ $214,505
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$11,798,928$14,569,042▲ $2,770,114
Net Assets With Donor Restrictions$46,056$27,536▼ $18,520
Total Net Assets Fund Balance$11,844,984$14,596,578▲ $2,751,594
Total Liabilities and Net Assets / Fund Balance$34,518,292$37,055,381▲ $2,537,089

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$15,468,636$24,005,941$39,474,577
Equipment$2,459,495$5,667,311$8,126,806
Other Land Buildings$1,690,417$1,300,815$2,991,232
Land$364,675-$364,675
Leasehold Improvements$73,177$72,667$145,844
Other Assets Org$350,127--
Compensation and Service Providers
Top Officer Pay60th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Pamela KhuranaPsychiatristFT$334,038$27,245$361,283
Cindy a LeeCEOFT$302,914$23,127$326,041
Laurel ParzychCOOFT$199,228$23,485$222,713
Lynn VoltzNurse (rn)FT$140,441$22,981$163,422
Roger WoodworthFormer CFO (to 9/2023)FT$155,687$5,280$160,967
Sheila HuntProgram/site DirectorFT$135,792$14,136$149,928
Donald P LeslieComputer/data/statistical SpecialistFT$129,760$19,940$149,700

Board Members and Trustees

NameTitle
PATRICK O'LEARYPresident
John BrennanVice President
Father Robert ContarinBoard Member
James Partsch JrBoard Member
Jeffrey CrimminsBoard Member
Kelly CultraraBoard Member
Kevin EberleBoard Member
Kim DeaconBoard Member
Mickey KearnsBoard Member
Peter KooshoianBoard Member
Rev Daniel F Fiebelkorn IiBoard Member
Rev Msgr Paul BurkardBoard Member
Rev Msgr David LipumaEx-officio Board Member
SISTER ELLEN O'KEEFEEx-officio Board Member
Sister Charlene FontanaEx-officio Board Member
Kathleen Moriarty ChristySecretary
John NettinaTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Pediatric Medical Providers Of Ny PCMedical Services8 REGENCY COURT, Bowmansville, NY 14026$591,188
Pronexus LLCProfessional Services115 SULLYS TRAIL, Pittsford, NY 14534$422,874
Beacon Solutions GroupProfessional Services171 SULLYS TRAIL, Pittsford, NY 14534$197,409
Bonadio & Co LLPProfessional Services171 SULLYS TRAIL, Pittsford, NY 14534$149,993
Healthworks - WnyMedical ServicesPO BOX 8000 DEPT 425, Buffalo, NY 14267$105,652
Revenue and Support

Revenue Composition

Contributions and Grants
$6,380,340
Program Service Revenue
$58,714,334
Investment Income
$48,234
Other Revenue
$147,396
All Other Contributions
$353,285
Change in Net Assets
$2,861,509

Audited Revenue Reconciliation

Revenue per Audited Statements
$65,290,304
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$-109,915
Total Revenue per Audited Statements
$65,180,389
Total Revenue per Form 990
$65,290,304
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$49,813,977
Other Expenses$12,614,818
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$35,204,271$3,600,984-$38,805,255
Other Employee Benefits$5,413,420$511,551-$5,924,971
Payroll Taxes$3,989,951$465,363-$4,455,314
Depreciation Depletion$2,135,846$212,942-$2,348,788
Fees for Services Other$1,016,961$1,165,011-$2,181,972
Office Expenses$940,387$822,533-$1,762,920
All Other Expenses$457,765$654,327-$1,112,092
Occupancy$794,992$50,955-$845,947
Interest$596,543$175,777-$772,320
Insurance$240,408$442,982-$683,390
Current Officers, Directors, Trustees, and Key Employees-$628,437-$628,437
Travel$174,680$2,750-$177,430
Fees for Services Accounting-$95,425-$95,425
Conferences and Meetings$55,230$10,900-$66,130
Other Expenses$55,393$45,555-$55,393
Fees for Services Legal-$15,529-$15,529
Advertising$1,359$4,290-$5,649
Total Functional Expenses$53,523,484$8,905,311$0$62,428,795

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$62,428,795
Total Expenses per Audited Statements$62,428,795
Total Expenses per Form 990$62,428,795
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Due to Government Agencies$4,550,372
Line of Credit Due to Olv Charities$1,250,000
Deferred Compensation$419,989
Finance Lease Liability$393,321
Due to Olv Charities$205,711
Operating Lease Liability$29,265
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The chief financial officer will review the form 990 and upon completion, will provide a copy of the form 990 to the board of directors who approve the form prior to filing.”

Form 990, Part VI, Section B, Line 12C

“Every year, the board of directors and key employees sign a conflict of interest statement acknowledging that they are aware of olv human services' conflict of interest policy and to note any potential conflicts. These statements are then reviewed by the compliance officer and are reported to the audit committee.”

Form 990, Part VI, Section B, Line 15

“The board of directors has established a performance and compensation committee of independent members to evaluate the ceo, establish goals, consider compensation issues and report outcomes to the board. The committee also gathers relevant market information about positions of similar responsibilities and skills and as needed, compensation consultants are engaged to broaden information access, and to ensure that the comparative information is interpreted properly. The intelligence gathered during that process is used by the ceo in consideration of compensation for other officers and key employees. Annually, key employees' compensation, including the ceo's, is presented to the committee and reported to the board.”

Form 990, Part VI, Section C, Line 19

“The return and other documents open for public inspection are available upon written request or in person. Requests for governing instruments, financial statements and conflict of interest policy are considered upon request.”

Filing and Contact Details

Filer

Filer Name
Baker Hall
EIN
16-1017453
Phone
7168289479
Address
790 RIDGE ROAD, LACKAWANNA, NY 14218
Doing Business As
Olv Human Services

Signing Officer

Name
Cindy Lee
Title
CEO
Phone
7168289479
Signed
2025-05-09
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Cindy Lee
Formed
1851
Legal Domicile
Ny
Voting Board Members
18
Independent Board Members
16
Employees
1,053
Volunteers
16

Preparer

Firm
Bonadio & Co Llp
Address
171 SULLYS TRAIL SUITE 201, PITTSFORD, NY 14534
Preparer
Melissa Slater
Phone
5853811000
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

“Unrealized gain on interest rate swap -109,915.”

Form 990 Part XII, Line 2C

“The process has not changed from the prior year.”

Financial Statement Notes

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Unrealized gain on intrest rate swaps”

Raw XML AppendixShowing 400 of 902 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0BAKER HALL DBA OLV HUMAN SERVICES (OLVHS) IS DEDICATED TO FOSTERING THE HIGHEST POSSIBLE QUALITY OF LIFE AND PERSONAL ACHIEVEMENT BY PARTNERING WITH CHILDREN, ADULTS, THEIR FAMILIES AND THE COMMUNITY THROUGH A DIVERSE ARRAY OF SOCIAL, HEALTH, AND HUMAN SERVICES.
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IRS990/MissionDesc0BAKER HALL DBA OLV HUMAN SERVICES AND AFFILIATES (OLVHS) IS DEDICATED TO FOSTERING THE HIGHEST POSSIBLE QUALITY OF LIFE AND PERSONAL ACHIEVEMENT BY PARTNERING WITH CHILDREN, ADULTS, THEIR FAMILIES AND THE COMMUNITY THROUGH A DIVERSE ARRAY OF SOCIAL, HEALTH, AND HUMAN SERVICES.
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Document Assets

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Filings

Displayed year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$37,055,381
Liabilities
$22,458,803
Net assets
$14,596,578
Revenue
$65,290,304
Expenses
$62,428,795
Net income
$2,861,509
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$37.1$22.5$14.6$65.3$62.4$2.86
2022Summary only. Only limited summary data is available for this year.$40.5$32.9$7.59$55.1$55.3$0.22
2021Summary only. Only limited summary data is available for this year.$43.4$36.4$7.00$53.6$51.6$2.04
2020Summary only. Only limited summary data is available for this year.$33.9$29.4$4.53$51.5$51.5$0.08
2019Summary only. Only limited summary data is available for this year.$35.3$30.0$5.29$55.1$53.6$1.44
2018Summary only. Only limited summary data is available for this year.$32.0$27.5$4.49$49.4$52.3$2.84
2017Summary only. Only limited summary data is available for this year.$36.0$29.1$6.85$48.8$51.0$2.19
2016Summary only. Only limited summary data is available for this year.$28.1$19.8$8.27$49.9$49.7$0.20
2015Summary only. Only limited summary data is available for this year.$25.6$16.9$8.69$50.9$49.2$1.71
2014Summary only. Only limited summary data is available for this year.$22.3$16.3$6.02$52.9$48.8$4.05