Civic Intelligence

Rochester Friendly Home

EIN 16-0743132 • 501(c)3 • Rochester, NY

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Profile

The friendly home is a non-profit, non-denominational nursing care and rehabilitation facility for older adults. Located at 3156 east avenue in brighton, the friendly home offers a variety of health care services including 24-hour skilled nursing care, transitional care/short-term rehabilitation, specialized memory care, and hospice care. Celebrating its 160th anniversary in 2009, the friendly home is committed to meeting the changing needs of older adults by providing services that enhance quality of life and promote dignity, individuality and the highest level of independence. Our goal is to maximize the quality of life for members on all levels - physical, emotional, intellectual, social and spiritual - in a respectful, caring and professional manner.

3156 East AvenueRochester, NY 14618

n/A

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

62nd percentile

0.34x

Higher debt load relative to assets than 62% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Liabilities / Revenue

64th percentile

0.48x

Higher debt load relative to revenue than 64% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Net Margin

52nd percentile

5.0%

Higher net margin than 52% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Top Officer Pay

83rd percentile

$537,665

Higher top officer pay than 83% of similar nonprofits.

Top officer pay equals 1.6% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Asset Growth

11th percentile

-7.4%

Faster asset growth than 11% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Revenue Growth

41st percentile

3.6%

Faster revenue growth than 41% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets62nd percentile

Assets

Down

$45,958,114

Down $3,696,207 (-7.4%) from 2023

Liabilities

Up

$15,705,365

Up $326,126 (+2.1%) from 2023

Net Assets

Down

$30,252,749

Down $4,022,333 (-12%) from 2023

Operations
Liabilities / Revenue64th percentileNet Margin52nd percentile

Revenue

Up

$32,866,461

Up $1,130,625 (+3.6%) from 2023

Expenses

Up

$31,226,224

Up $830,733 (+2.7%) from 2023

Net Income

Up

$1,640,237

Up $299,892 (+22%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth11th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$60M$40M$20M$0Assets 2010: $38,364,022Liabilities 2010: $22,452,517Net Assets 2010: $15,911,5052010Assets 2011: $41,187,435Liabilities 2011: $25,984,213Net Assets 2011: $15,203,2222011Assets 2012: $42,492,282Liabilities 2012: $27,471,807Net Assets 2012: $15,020,4752012Assets 2013: $43,498,912Liabilities 2013: $23,068,023Net Assets 2013: $20,430,8892013Assets 2014: $43,967,141Liabilities 2014: $24,770,667Net Assets 2014: $19,196,4742014Assets 2015: $44,089,813Liabilities 2015: $23,465,605Net Assets 2015: $20,624,2082015Assets 2016: $46,367,620Liabilities 2016: $22,855,717Net Assets 2016: $23,511,9032016Assets 2017: $49,696,013Liabilities 2017: $20,152,378Net Assets 2017: $29,543,6352017Assets 2018: $50,085,809Liabilities 2018: $19,363,195Net Assets 2018: $30,722,6142018Assets 2019: $54,317,604Liabilities 2019: $19,754,724Net Assets 2019: $34,562,8802019Assets 2020: $57,804,009Liabilities 2020: $21,737,330Net Assets 2020: $36,066,6792020Assets 2021: $48,660,947Liabilities 2021: $17,814,194Net Assets 2021: $30,846,7532021Assets 2022: $46,514,113Liabilities 2022: $16,021,587Net Assets 2022: $30,492,5262022Assets 2023: $49,654,321Liabilities 2023: $15,379,239Net Assets 2023: $34,275,0822023Assets 2024: $45,958,114Liabilities 2024: $15,705,365Net Assets 2024: $30,252,7492024

Highlighted filing

2024

Assets$45,958,114
Liabilities$15,705,365
Net Assets$30,252,749
Open 2024 Filing

Operations Trend

Revenue Growth41st percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$40M$30M$20M$10M$0-$10MExpenses 2010: $19,162,9092010Expenses 2011: $21,830,9232011Expenses 2012: $22,520,4352012Revenue 2013: $24,431,929Expenses 2013: $24,777,113Net Income 2013: -$345,1842013Revenue 2014: $25,367,918Expenses 2014: $23,569,520Net Income 2014: $1,798,3982014Revenue 2015: $25,998,007Expenses 2015: $24,479,237Net Income 2015: $1,518,7702015Revenue 2016: $27,265,406Expenses 2016: $24,286,154Net Income 2016: $2,979,2522016Revenue 2017: $29,097,471Expenses 2017: $24,435,429Net Income 2017: $4,662,0422017Revenue 2018: $30,924,116Expenses 2018: $26,805,464Net Income 2018: $4,118,6522018Revenue 2019: $29,016,188Expenses 2019: $28,841,036Net Income 2019: $175,1522019Revenue 2020: $28,906,540Expenses 2020: $30,378,663Net Income 2020: -$1,472,1232020Revenue 2021: $32,682,542Expenses 2021: $25,265,598Net Income 2021: $7,416,9442021Revenue 2022: $30,548,268Expenses 2022: $28,301,754Net Income 2022: $2,246,5142022Revenue 2023: $31,735,836Expenses 2023: $30,395,491Net Income 2023: $1,340,3452023Revenue 2024: $32,866,461Expenses 2024: $31,226,224Net Income 2024: $1,640,2372024

Highlighted filing

2024

Revenue$32,866,461
Expenses$31,226,224
Net Income$1,640,237
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$45,958,114
Liabilities
$15,705,365
Net assets
$30,252,749
Revenue
$32,866,461
Expenses
$31,226,224
Net income
$1,640,237
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$46.0$15.7$30.3$32.9$31.2$1.64
2023Summary only. Only limited summary data is available for this year.$49.7$15.4$34.3$31.7$30.4$1.34
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$46.5$16.0$30.5$30.5$28.3$2.25
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$48.7$17.8$30.8$32.7$25.3$7.42
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$57.8$21.7$36.1$28.9$30.4$1.47
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$54.3$19.8$34.6$29.0$28.8$0.18
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$50.1$19.4$30.7$30.9$26.8$4.12
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$49.7$20.2$29.5$29.1$24.4$4.66
2016Facts available. Structured filing facts are available, but richer extracted sections are limited.$46.4$22.9$23.5$27.3$24.3$2.98
2015Detailed filing. Detailed filing data is available for this year.$44.1$23.5$20.6$26.0$24.5$1.52
2014Detailed filing. Detailed filing data is available for this year.$44.0$24.8$19.2$25.4$23.6$1.80
2013Detailed filing. Detailed filing data is available for this year.$43.5$23.1$20.4$24.4$24.8$0.35
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$42.5$27.5$15.0$22.5
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$41.2$26.0$15.2$21.8
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$38.4$22.5$15.9$19.2
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 3, 2025
Return Version
2024v5.2
Gross Receipts
$49,203,215
Mission and Program Overview

Mission

The friendly home is a non-profit, non-denominational 200 bed nursing care and rehabilitation facility for older adults. Located at 3156 east avenue in brighton, the friendly home offers a variety of health care services including 24-hour skilled nursing care, transitional care/short-term rehabilitation, specialized memory care, and hospice care. Celebrating its 160th anniversary in 2009, the friendly home is committed to meeting the changing needs of older adults by providing services that enhance quality of life and promote dignity, individuality and the highest level of independence. Our goal is to maximize the quality of life for members on all levels - physical, emotional, intellectual, social and spiritual - in a respectful, caring and professional manner.

The friendly home is a 200 bed residential health care facility located in rochester, ny.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$25,501,327$21,789,067▼ $3,712,260
Land, Buildings, and Equipment, Net$12,447,902$13,962,947▲ $1,515,045
Cash and Non-Interest-Bearing Accounts$8,065,085$5,574,096▼ $2,490,989
Accounts Receivable$1,183,471$1,595,770▲ $412,299
Investments Other Securities$1,383,533$1,561,242▲ $177,709
Prepaid Expenses and Deferred Charges$259,775$479,007▲ $219,232
Inventories for Sale or Use$338,711$284,976▼ $53,735
Pledges and Grants Receivable$2,000$0▼ $2,000
Total Assets$49,654,321$45,958,114▼ $3,696,207
Other Assets Total$472,517$711,009▲ $238,492
Liabilities
Tax Exempt Bond Liabilities$11,734,929$11,082,219▼ $652,710
Accounts Payable and Accrued Expenses$1,817,146$2,110,025▲ $292,879
Other Liabilities$1,364,199$1,300,977▼ $63,222
Deferred Revenue$456,007$1,209,342▲ $753,335
Escrow Account Liability$6,958$2,802▼ $4,156
Total Liabilities$15,379,239$15,705,365▲ $326,126
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$32,264,999$28,239,387▼ $4,025,612
Net Assets With Donor Restrictions$2,010,083$2,013,362▲ $3,279
Total Net Assets Fund Balance$34,275,082$30,252,749▼ $4,022,333
Total Liabilities and Net Assets / Fund Balance$49,654,321$45,958,114▼ $3,696,207

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$9,273,470$26,979,349$36,252,819
Equipment$3,947,476$11,285,456$15,232,932
Other Land Buildings$636,340$1,482,073$2,118,413
Land$105,661-$105,661

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2024$1,350,640-▲ $104,605$99,326$1,355,919
2023$1,302,508-▲ $148,161$100,029$1,350,640
2022$1,576,766-▼ $172,244-$1,302,508
2021$1,498,566-▲ $180,757$102,557$1,576,766
2020$1,468,093-▲ $131,205$100,732$1,498,566
Compensation and Service Providers
Top Officer Pay83rd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Christine JohnsonCFOPT$209,162$24,685$233,847
Amanda BrownVice President Administrator-$189,000$21,791$210,791
Mary Anne DetmerVP of Human Resources-$170,222$34,595$204,817
Joel SnyderChief Technology Officer-$174,704$28,903$203,607
Denise HublerVP Marketing & DevelopmentFT$152,081$28,406$180,487
Courtney SellittoDirector of FinancePT$143,814-$143,814

Board Members and Trustees

NameTitle
John MageeChairperson
Laron RoweChairperson - Elect
Theodore HeinrichImmediate Past Chairperson
Glen CooperPresident/CEO
Deborah VangellowDirector
Geraldine Biddle MooreDirector
John HendersonDirector
Michael MarshDirector
Julie MarsiglioSecretary
Lois IrwinTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Select RehabPhysical, Occupational, Speech Therapy SPO BOX 71985, Chicago, IL 60694$721,523
Medical Staffing NetworkMedical Staff Temporary HelpPO BOX 840292, Dallas, TX 75284$516,152
Metz Culinary ManagementDietary Services2 WOODLAND DRIVE, Dallas, PA 18612$421,663
Eklego Workforce Solutions LLCMedical Staff Temporary Help110 MARINA DRIVE, Rochester, NY 14626$171,408
Provinet SolutionsIt Solutions18601 NORTH CREEK DRIVE, Tinley Park, IL 60477$133,459
Revenue and Support

Revenue Composition

Contributions and Grants
$316,779
Program Service Revenue
$30,547,552
Investment Income
$1,747,804
Other Revenue
$254,326
All Other Contributions
$272,738
Change in Net Assets
$1,640,237

Audited Revenue Reconciliation

Revenue per Audited Statements
$32,872,941
Revenue Not Reported on Financial Statements
$-6,480
Revenue Not Reported on Form 990
$337,430
Other Revenue Adjustments
$-13,880
Total Revenue per Audited Statements
$33,210,371
Total Revenue per Form 990
$32,866,461
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$18,432,711
Other Expenses$11,872,840
Grants and Similar Amounts Paid$920,673
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$12,845,661$2,290,185-$15,135,846
Depreciation Depletion$1,585,413$135,391-$1,720,804
Other Employee Benefits$1,133,129$202,020-$1,335,149
Payroll Taxes$1,081,574$192,828-$1,274,402
Grants to Domestic Orgs$920,673--$920,673
All Other Expenses$463,896$256,958-$720,854
Other Expenses$698,110$17,570-$698,110
Pension Plan Contributions$583,317$103,997-$687,314
Information Technology-$624,773-$624,773
Occupancy$442,486$36,324-$478,810
Interest-$397,960-$397,960
Insurance$21,827$235,219-$257,046
Office Expenses$22,579$66,499-$89,078
Fees for Services Accounting-$55,045-$55,045
Fees for Services Legal-$54,993-$54,993
Travel$9,774$26,368-$36,142
Advertising-$34,086-$34,086
Fees for Service Investment Mgmnt Fees-$7,400-$7,400
Total Functional Expenses$26,154,977$5,071,247$0$31,226,224

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$31,232,704
Total Expenses per Audited Statements$31,232,704
Total Expenses per Form 990$31,226,224
Expenses Not Reported on Form 990$0
Expenses Not Reported on Financial Statements$-6,480
Other Expense Adjustments$-13,880
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Rochester Friendly Senior ServicesRochester, NY501(c)(3)Supporting Aging Services Provided by Rochester Friendly Senior Services$920,673
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Due to Related Parties$580,441
Due to Third Party Payors$480,306
Other Current Liabilities$240,121
Other Long Term Liabilities$109

Bond Issues

BondIssuerIssuedIssue PricePurpose
AMonroe County Industrial Development Corporation2015-05-07$16,838,764To refund revenue bonds, series 2008

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
A$16,838,764$1,405,637-$269,074

Bond Financing Compliance

No rebate due
No
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The form 990 is prepared by an outside, independent accounting firm. A copy of the 990 is provided to each board member for independent review prior to filing the return. The form 990 is then discussed at a subsequent board meeting; copies of the 990 are also available upon request.”

Form 990, Part VI, Section B, Line 12C

“On an annual basis, current directors, officers, key employees and other employees who are authorized to purchase goods and services or create a binding agreement with an outside party complete, sign and return the annual disclosure form. The ceo reviews and reports any known conflicts to the board.”

Form 990, Part VI, Section B, Line 15

“Per administrative policy #29, executive compensation for the ceo and key employees is reviewed annually and set by the executive committee of the board. An outside consultant performs a compensation study of like organizations every two years. The executive committee reviews compensation study, activities and accomplishments relative to annual objectives and overall operating performance when evaluating and setting compensation. The ceo is not present when performance and compensation discussions and setting occurs for his position. Key employee compensation other than the ceo, is approved by the executive committee based on same criteria as aforementioned.”

Form 990, Part VI, Section C, Line 18

“The organization's form 1023 and form 990 may be requested and viewed during normal business hours upon request. Form 990 can also be found on the website guidestar.org.”

Form 990, Part VI, Section C, Line 19

“The organization's governing documents, financial statements and conflict of interest information are available for public inspection during routine business hours, upon request.”

Filing and Contact Details

Filer

Filer Name
Rochester Friendly Home
EIN
16-0743132
Phone
5853811600
Address
3156 EAST AVENUE, ROCHESTER, NY 14618
Doing Business As
The Friendly Home

Signing Officer

Name
Courtney Sellitto
Title
CFO
Phone
5857893211
Signed
2025-11-03
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Glen Cooper
Formed
1849
Legal Domicile
Ny
Voting Board Members
9
Independent Board Members
9
Employees
587
Volunteers
87

Preparer

Firm
Bonadio & Co Llp
Address
171 SULLYS TRAIL, PITTSFORD, NY 14534
Preparer
Christopher Abram
Phone
5853811000
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

“Transfer of net assets to affiliate -6,000,000.”

FORM 990, PART XII, LINE 2C:

“The audit oversight process and the auditor selection process have not changed from the prior year.”

Financial Statement Notes

PART IV, LINE 2B:

“Resident funds held - the home acts as a custodian for resident funds. The funds are expended at the discretion of the residents for personal items.”

PART V, LINE 4:

“The home uses cumulative earnings of the endowment funds to grow investments and does not typically appropriate such earnings. The cumulative earnings, however, have been designated by the board of directors to be used primarily for supplementing the cost of care for those members of the community in financial need.”

PART XI, LINE 4B - OTHER ADJUSTMENTS:

“Net loss from sales of inventory -13,880.”

PART XII, LINE 4B - OTHER ADJUSTMENTS:

“Net loss from sales of inventory -13,880.”

Raw XML AppendixShowing 400 of 882 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
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IRS990/ActivitiesConductedPrtshpInd00
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IRS990/Desc0THE FRIENDLY HOME'S STAFF OF EXPERIENCED AND DEDICATED PROFESSIONALS TAKE PRIDE IN KNOWING THEIR RESIDENTS AS INDIVIDUALS, EACH WITH HIS OR HER OWN PERSONAL HISTORY AND DISTINCT PERSONALITY. THEY SHARE A MISSION OF PROVIDING CARE AND SERVICES THAT PROMOTE DIGNITY, INDIVIDUALITY AND THE HIGHEST POSSIBLE LEVEL OF INDEPENDENCE. THEIR GOAL IS TO MAXIMIZE THE QUALITY OF LIFE FOR RESIDENTS ON ALL LEVELS - PHYSICAL, EMOTIONAL, INTELLECTUAL, SOCIAL AND SPIRITUAL - IN A RESPECTFUL, CARING AND PROFESSIONAL MANNER.
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IRS990/DoingBusinessAsName/BusinessNameLine1Txt0THE FRIENDLY HOME
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IRS990/Form990PartVIISectionAGrp/TitleTxt0IMMEDIATE PAST CHAIRPERSON
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IRS990/Form990PartVIISectionAGrp/TitleTxt3DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt4CHAIRPERSON - ELECT
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IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt10PRESIDENT/CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt11VP OF HUMAN RESOURCES
IRS990/Form990PartVIISectionAGrp/TitleTxt12VICE PRESIDENT ADMINISTRATOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13CHIEF TECHNOLOGY OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt14VP MARKETING & DEVELOPMENT
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR OF FINANCE
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IRS990/MissionDesc0THE FRIENDLY HOME IS A NON-PROFIT, NON-DENOMINATIONAL 200 BED NURSING CARE AND REHABILITATION FACILITY FOR OLDER ADULTS. LOCATED AT 3156 EAST AVENUE IN BRIGHTON, THE FRIENDLY HOME OFFERS A VARIETY OF HEALTH CARE SERVICES INCLUDING 24-HOUR SKILLED NURSING CARE, TRANSITIONAL CARE/SHORT-TERM REHABILITATION, SPECIALIZED MEMORY CARE, AND HOSPICE CARE. CELEBRATING ITS 175TH ANNIVERSARY IN 2024, THE FRIENDLY HOME IS COMMITTED TO MEETING THE CHANGING NEEDS OF OLDER ADULTS BY PROVIDING SERVICES THAT ENHANCE QUALITY OF LIFE AND PROMOTE DIGNITY, INDIVIDUALITY AND THE HIGHEST LEVEL OF INDEPENDENCE. OUR GOAL IS TO MAXIMIZE THE QUALITY OF LIFE FOR MEMBERS ON ALL LEVELS - PHYSICAL, EMOTIONAL, INTELLECTUAL, SOCIAL AND SPIRITUAL - IN A RESPECTFUL, CARING AND PROFESSIONAL MANNER.
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