Civic Intelligence

Cfcu Community Credit Union

EIN 15-0574036 • 501(c)14 • Ithaca, NY

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At cfcu community credit union, we are passionately guided by our member-owners to provide meaningful and personalized experiences. As a reliable partner and friend in our communities, we strive to make a memorable and lasting difference.

1030 Craft RoadIthaca, NY 14850

www.mycfcu.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

11th percentile

0.87x

Higher debt load relative to assets than 11% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2024

Liabilities / Revenue

77th percentile

17.21x

Higher debt load relative to revenue than 77% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2024

Net Margin

20th percentile

4.2%

Higher net margin than 20% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2024

Top Officer Pay

100th percentile

$11,429,939

Higher top officer pay than 100% of similar nonprofits.

Top officer pay equals 15.7% of source-year revenue.

501(c)14 • $1B+ nonprofits • Source year 2024

Asset Growth

22nd percentile

-1.2%

Faster asset growth than 22% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Annualized from 2023 to 2024

Revenue Growth

14th percentile

7.6%

Faster revenue growth than 14% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets11th percentile

Assets

Up

$1,435,561,618

Up $201,691,826 (+16%) from 2020

Liabilities

Up

$1,253,987,982

Up $190,260,695 (+18%) from 2020

Net Assets

Up

$181,573,636

Up $11,431,131 (+6.7%) from 2020

Operations
Liabilities / Revenue77th percentileNet Margin20th percentile

Revenue

Up

$72,880,426

Up $24,724,943 (+51%) from 2020

Expenses

Up

$69,852,594

Up $26,116,258 (+60%) from 2020

Net Income

Down

$3,027,832

Down $1,391,315 (-31%) from 2020

Trend Graphs

Balance Sheet Trend

Asset Growth22nd percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$1.5B$1.0B$500M$0Assets 2010: $729,186,996Liabilities 2010: $639,827,751Net Assets 2010: $89,359,2452010Assets 2011: $800,713,350Liabilities 2011: $707,719,871Net Assets 2011: $92,993,4792011Assets 2012: $834,846,948Liabilities 2012: $732,425,478Net Assets 2012: $102,421,4702012Assets 2013: $871,814,855Liabilities 2013: $762,069,732Net Assets 2013: $109,745,1232013Assets 2014: $909,050,024Liabilities 2014: $789,882,518Net Assets 2014: $119,167,5062014Assets 2015: $974,371,247Liabilities 2015: $848,283,130Net Assets 2015: $126,088,1172015Assets 2016: $1,032,698,296Liabilities 2016: $900,272,201Net Assets 2016: $132,426,0952016Assets 2017: $1,056,836,312Liabilities 2017: $917,130,234Net Assets 2017: $139,706,0782017Assets 2018: $1,061,547,893Liabilities 2018: $911,540,207Net Assets 2018: $150,007,6862018Assets 2019: $1,092,445,230Liabilities 2019: $930,025,114Net Assets 2019: $162,420,1162019Assets 2020: $1,233,869,792Liabilities 2020: $1,063,727,287Net Assets 2020: $170,142,5052020Assets 2024: $1,435,561,618Liabilities 2024: $1,253,987,982Net Assets 2024: $181,573,6362024

Highlighted filing

2024

Assets$1,435,561,618
Liabilities$1,253,987,982
Net Assets$181,573,636
Open 2024 Filing

Operations Trend

Revenue Growth14th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$80M$60M$40M$20M$0Expenses 2010: $25,674,8522010Expenses 2011: $26,241,7262011Expenses 2012: $23,470,6492012Revenue 2013: $33,125,549Expenses 2013: $24,378,029Net Income 2013: $8,747,5202013Revenue 2014: $34,944,707Expenses 2014: $26,522,424Net Income 2014: $8,422,2832014Revenue 2015: $38,649,527Expenses 2015: $31,332,861Net Income 2015: $7,316,6662015Revenue 2016: $40,744,544Expenses 2016: $34,530,428Net Income 2016: $6,214,1162016Revenue 2017: $45,003,928Expenses 2017: $37,174,295Net Income 2017: $7,829,6332017Revenue 2018: $51,082,653Expenses 2018: $39,670,011Net Income 2018: $11,412,6422018Revenue 2019: $55,899,350Expenses 2019: $44,738,349Net Income 2019: $11,161,0012019Revenue 2020: $48,155,483Expenses 2020: $43,736,336Net Income 2020: $4,419,1472020Revenue 2024: $72,880,426Expenses 2024: $69,852,594Net Income 2024: $3,027,8322024

Highlighted filing

2024

Revenue$72,880,426
Expenses$69,852,594
Net Income$3,027,832
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$1,435,561,618
Liabilities
$1,253,987,982
Net assets
$181,573,636
Revenue
$72,880,426
Expenses
$69,852,594
Net income
$3,027,832
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1,436$1,254$182$72.9$69.9$3.03
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1,234$1,064$170$48.2$43.7$4.42
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1,092$930$162$55.9$44.7$11.2
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$1,062$912$150$51.1$39.7$11.4
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$1,057$917$140$45.0$37.2$7.83
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1,033$900$132$40.7$34.5$6.21
2015Detailed filing. Detailed filing data is available for this year.$974$848$126$38.6$31.3$7.32
2014Detailed filing. Detailed filing data is available for this year.$909$790$119$34.9$26.5$8.42
2013Detailed filing. Detailed filing data is available for this year.$872$762$110$33.1$24.4$8.75
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$835$732$102$23.5
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$801$708$93.0$26.2
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$729$640$89.4$25.7
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 5, 2025
Return Version
2024v5.2
Gross Receipts
$72,880,426
Mission and Program Overview

Mission

To provide the highest level of personal financial services in a friendly, professional manner; to encourage thrift, savings and the wise use of credit; to increase the knowledge and ability of our members to manage and control their financial well-being; to provide sound financial management in order to maintain earnings for our continued growth and to provide our employees with a challenging and rewarding career.

We are a full service financial institution providing financial and banking services to our members. The credit union offers savings, checking, money market and certificate share accounts as well as 1st and 2nd mortgages, auto, unsecured, and member business loans.

Balance Sheet Detail
LineBeginningEndChange
Assets
Other Notes and Loans Receivable, Net$1,039,735,863$1,000,503,933▼ $39,231,930
Investments in Publicly Traded Securities$218,321,723$193,523,679▼ $24,798,044
Rtn Earn Endowment Incm Other Fnds$173,593,011$181,573,636▲ $7,980,625
Savings and Temporary Cash Investments$130,162,991$181,534,522▲ $51,371,531
Land, Buildings, and Equipment, Net$12,250,607$11,074,211▼ $1,176,396
Cash and Non-Interest-Bearing Accounts$7,981,265$7,844,986▼ $136,279
Prepaid Expenses and Deferred Charges$1,915,251$3,464,363▲ $1,549,112
Accounts Receivable$6,582,303$2,430,921▼ $4,151,382
Investments Other Securities$2,409,495$2,408,695▼ $800
Intangible Assets$1,334,476$1,084,262▼ $250,214
Pd in Cap Srpls Land Bldg Eqp Fund$0$0→ $0
Cap Stk Tr Prin Current Funds$0$0→ $0
Total Assets$1,453,307,859$1,435,561,618▼ $17,746,241
Other Assets Total$32,613,885$31,692,046▼ $921,839
Liabilities
Other Liabilities$1,237,196,833$1,218,235,011▼ $18,961,822
Accounts Payable and Accrued Expenses$31,621,138$24,139,200▼ $7,481,938
Escrow Account Liability$10,896,877$11,613,771▲ $716,894
Total Liabilities$1,279,714,848$1,253,987,982▼ $25,726,866
Net Assets / Fund Balance
Total Net Assets Fund Balance$173,593,011$181,573,636▲ $7,980,625
Total Liabilities and Net Assets / Fund Balance$1,453,307,859$1,435,561,618▼ $17,746,241

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$2,567,857$7,630,849$10,198,706
Buildings$2,170,612$7,873,353$10,043,965
Leasehold Improvements$4,245,608$4,280,600$8,526,208
Land$1,856,063-$1,856,063
Other Land Buildings$234,071$693,098$927,169
Compensation and Service Providers
Top Officer Pay100th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Lisa WhitakerPresident/CEO, Board MembeFT$910,000$10,519,939$11,429,939
Paul KirkCOO/CFOFT$399,122$733,026$1,132,148
William CraneChief Production OfficerFT$327,839$163,892$491,731
Catherine AloiChief Lending OfficerFT$299,319$141,010$440,329
Eliza MulhernChief Risk OfficerFT$283,202$151,018$434,220
Sarah TomeiVP Finance/controllerFT$254,700$97,054$351,754
Mallorie DavidChief People OfficerFT$227,115$112,455$339,570
Christine WernerVP Mortgage OperationsFT$222,688$80,389$303,077
Jennifer Carlton-cooperVP Electronic ServicesFT$224,106$75,349$299,455
Matthew DusoVP Information TechnologyFT$224,352$69,407$293,759
Frank TorelliWealth AdvisorFT$62,953$226,898$289,851

Board Members and Trustees

NameTitle
Katie G FoleyBoard Chairperson
Susan SchattschneiderSupervisory Committee- Chairperson
Blixy TaetzschBoard Vice Chairperson
Amy L Wood GonzalezBoard Member
Dana DeckerBoard Member
Michelle MinerBoard Secretary
Robert CreeBoard Treasurer
Douglas NorthSupervisory Committee- Member
Greg MezeySupervisory Committee- Member
Debbie JordanSupervisory Committee- Secretary

Highest Paid Contractors

ContractorServicesLocationCompensation
Fiserv INCCore Processor EftPO BOX 99924, Grapevine, TX 76099$4,253,091
AdrenalineDesign & Development195 NEW HAMPSHIRE STE 115, Portsmouth, NH 03801$592,625
Constellation Digital Partners LLCDigital Banking Services5565 CENTERVIEW, Raleigh, NC 27606$542,812
Immediate Mailing Services INCMailing24 COMMERCE BLVD, Liverpool, NY 13088$511,186
FirstlightData LinePO BOX 1301, Willson, VT 05495$424,829
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$62,221,141
Investment Income
$10,659,285
Other Revenue
$0
Change in Net Assets
$3,027,832

Audited Revenue Reconciliation

Revenue per Audited Statements
$72,880,426
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$2,561,964
Total Revenue per Audited Statements
$75,442,390
Total Revenue per Form 990
$72,880,426
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$40,455,851
Salaries, Compensation, and Employee Benefits$29,345,843
Grants and Similar Amounts Paid$50,900
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$12,800,073
Interest---$12,777,589
Current Officers, Directors, Trustees, and Key Employees---$6,713,108
Pension Plan Contributions---$4,386,257
Payroll Taxes---$3,672,448
Information Technology---$3,388,526
All Other Expenses---$2,184,597
Depreciation Depletion---$2,092,485
Office Expenses---$1,925,300
Other Employee Benefits---$1,773,957
Other Expenses---$1,758,147
Advertising---$1,679,215
Fees for Services Other---$1,578,199
Occupancy---$1,185,433
Fees for Services Accounting---$298,532
Insurance---$270,604
Fees for Services Legal---$174,789
Payments to Affiliates---$58,282
Grants to Domestic Individuals---$50,900
Travel---$35,912
Total Functional Expenses$0$0$0$69,852,594

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$69,852,594
Total Expenses per Audited Statements$69,852,594
Total Expenses per Form 990$69,852,594
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Regular Shares$430,685,659
Share Drafts$341,475,402
Share and Ira Certificates$317,573,047
Money Market$112,533,707
Ira Shares$15,967,196
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

“The credit union is comprised of a single class of member-owners, each of which has equal rights in ownership, governance and voting rights at the annual meetings, with the exception of the member-owners who are elected to the board of directors. Membership in the credit union is limited to those who qualify for membership as defined in the credit union's charter and bylaws. This generally consists of all residents living, working or attending school in cayuga, cortland, madison, onondaga, ontario, seneca, or tompkins counties. In addition to a regularly qualified member, the spouse of a member, the blood or adoptive relatives of either of them and their spouses may be members.”

Form 990, Part VI, Section A, Line 7A

“Every member is entitled to one vote (regardless of the number of shares they own) provided that they have at least a $5 share, do not have any past due loans, or have not caused the credit union loss. No member is permitted more than one vote.”

Form 990, Part VI, Section A, Line 7B

“Every member is entitled to one vote (regardless of the number of shares they own) provided that they have at least a $5 share, do not have any past due loans, or have not caused the credit union loss. No member is permitted more than one vote. Members are entitled to vote on dissolving the organization.”

Form 990, Part VI, Section B, Line 11B

“Form 990 is reviewed by the cfo/coo prior to filing.”

Form 990, Part VI, Section B, Line 12C

“The annual disclosures are reviewed by legal counsel and any conflicts are discussed and addressed as appropriate.”

Form 990, Part VI, Section B, Line 15

“The president/ceo's compensation is set annually by the board of directors. They utilize a compensation survey and a salary range provided by a third party vendor as tools to determine the salary. In addition, the credit union has been working with a third party consultant for the last several years to help determine the president/ceo's compensation package. The compensation of other key employees is set by the president/ceo as part of the annual review process. The president/ceo uses salary ranges provided by a third party to determine these salaries. The salaries are approved by the board as part of the annual budgeting process. In addition, the credit union has been working with a third party consultant for the last several years to help determine the executive and vp teams' compensation packages. These processes were most recently completed in 2024.”

Form 990, Part VI, Section C, Line 19

“The credit union's balance sheet is posted monthly in the lobby of each branch location. The minutes to our board of directors meetings, bylaws, and conflict of interest policy are available for review upon request in our main office (the documents must be reviewed on-site). We also file a quarterly call report with ncua with detailed financial and miscellaneous information which is available to the general public at www.ncua.gov.”

Filing and Contact Details

Filer

Filer Name
Cfcu Community Credit Union
EIN
15-0574036
Phone
6072578500
Address
1030 CRAFT ROAD, ITHACA, NY 14850

Signing Officer

Name
Paul Kirk
Title
CFO
Phone
6072578500
Signed
2025-11-05
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Lisa Whitaker
Formed
1953
Legal Domicile
Ny
Voting Board Members
7
Independent Board Members
6
Employees
300
Volunteers
11

Preparer

Firm
Doeren Mayhew
Address
8785 SW 165TH AVENUE SUITE 303, MIAMI, FL 33193
Preparer
Aubrey Clegg
Phone
3052328272
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 24E

“Maintenance 1,298,624. Atm expenses 467,527. Training/development/education 418,446.”

Form 990, Part XII, Line 2C

“There were no changes in the process of the committee that assumes responsibility of the oversight of the audit and selection of the independent auditor.”

Financial Statement Notes

PART IV, LINE 2B:

“On a monthly basis, the credit union collects payment from members with mortgage loans outstanding. As stipulated by the agreement signed by both parties, the monthly payment for each member inlcudes principal, interest, and escrows. Escrows are used to pay taxes and insurance on the property.”

PART X, LINE 2:

“The credit union is exempt from most federal, state and local income taxes under the provisions of the internal revenue code (irc) and state tax laws. However, irc section 511 imposes a tax on the unrelated business income derived by state-chartered credit unions. Generally, these taxes are insignificant to the credit union.”

Raw XML AppendixShowing 400 of 765 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
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IRS990/Form990PartVIISectionAGrp/PersonNm11PAUL KIRK
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IRS990/Form990PartVIISectionAGrp/PersonNm14ELIZA MULHERN
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IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT/CEO, BOARD MEMBE
IRS990/Form990PartVIISectionAGrp/TitleTxt1BOARD TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt2BOARD CHAIRPERSON
IRS990/Form990PartVIISectionAGrp/TitleTxt3BOARD VICE CHAIRPERSON
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IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD MEMBER
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IRS990/Form990PartVIISectionAGrp/TitleTxt10SUPERVISORY COMMITTEE- MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt11COO/CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt12CHIEF PRODUCTION OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt13CHIEF LENDING OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt14CHIEF RISK OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt15CHIEF PEOPLE OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt16VP FINANCE/CONTROLLER
IRS990/Form990PartVIISectionAGrp/TitleTxt17VP INFORMATION TECHNOLOGY
IRS990/Form990PartVIISectionAGrp/TitleTxt18VP ELECTRONIC SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt19VP MORTGAGE OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt20WEALTH ADVISOR
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IRS990/MissionDesc0AT CFCU COMMUNITY CREDIT UNION, WE ARE PASSIONATELY GUIDED BY OUR MEMBER-OWNERS TO PROVIDE MEANINGFUL AND PERSONALIZED EXPERIENCES. AS A RELIABLE PARTNER AND FRIEND IN OUR COMMUNITIES, WE STRIVE TO MAKE A MEMORABLE AND LASTING DIFFERENCE.
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IRS990/ProgramServiceRevenueGrp/Desc0LOANS TO MEMBERS
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IRS990/ProgSrvcAccomActy2Grp/Desc0THE CREDIT UNION OFFERS A VARIETY OF LOAN PRODUCTS INCLUDING 1ST AND 2ND MORTGAGES, AUTO LOANS, UNSECURED, AND MEMBER BUSINESS LOANS WITH APPROXIMATELY 33,000 LOANS OUTSTANDING AS OF DECEMBER 31, 2024.
IRS990/ProgSrvcAccomActy3Grp/Desc0THE CREDIT UNION OFFERS OUR PRODUCTS AND SERVICES THROUGH BRANCHES, ON-LINE BANKING, MOBILE BANKING, OUR CALL CENTER, ATMS, VTMS AND PHONE SYSTEM.
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