Civic Intelligence

United Community and Family Servicesinc

EIN 06-0653142 • 501(c)3 • Norwich, CT

Profile

United community & family services will be the premier community based organization providing health and human services to individuals and families in eastern connecticut. Mission - united community & family services improves the health and well being of the community. Values - we believe in: striving to meet the needs of the community and the expectations of our clients, providing quality service and pursuing excellence, treating everyone with respect and dignity, providing culturally competent and linguistically appropriate services, working collaboratively with the community, valuing our employees and rewarding integrity, teamwork, innovation and excellence, being accountable fiscally and professionally to all stakeholders, and advocating for our clients, our services and our community.

34 East Town StreetNorwich, CT 06360

www.ucfs.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

58th percentile

0.30x

Higher debt load relative to assets than 58% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Liabilities / Revenue

48th percentile

0.25x

Higher debt load relative to revenue than 48% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Net Margin

37th percentile

0.4%

Higher net margin than 37% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Top Officer Pay

71st percentile

$374,953

Higher top officer pay than 71% of similar nonprofits.

Top officer pay equals 0.8% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Asset Growth

48th percentile

4.5%

Faster asset growth than 48% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2024 to 2025

Revenue Growth

47th percentile

6.4%

Faster revenue growth than 47% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2024 to 2025

Assets

Up

$37,949,191

Up $1,651,204 (+4.5%) from 2024

Liabilities

Up

$11,392,577

Up $601,871 (+5.6%) from 2024

Net Assets

Up

$26,556,614

Up $1,049,333 (+4.1%) from 2024

Revenue

Up

$44,972,336

Up $2,696,144 (+6.4%) from 2024

Expenses

Up

$44,808,926

Up $3,131,169 (+7.5%) from 2024

Net Income

Down

$163,410

Down $435,025 (-73%) from 2024

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$40M$30M$20M$10M$0Assets 2010: $14,082,691Liabilities 2010: $3,694,667Net Assets 2010: $10,388,0242010Assets 2011: $16,421,074Liabilities 2011: $4,103,734Net Assets 2011: $12,317,3402011Assets 2012: $20,813,844Liabilities 2012: $9,364,066Net Assets 2012: $11,449,7782012Assets 2013: $20,932,968Liabilities 2013: $9,403,788Net Assets 2013: $11,529,1802013Assets 2014: $24,813,717Liabilities 2014: $9,425,999Net Assets 2014: $15,387,7182014Assets 2015: $27,404,082Liabilities 2015: $9,143,184Net Assets 2015: $18,260,8982015Assets 2016: $27,256,174Liabilities 2016: $9,130,028Net Assets 2016: $18,126,1462016Assets 2017: $26,775,047Liabilities 2017: $7,741,434Net Assets 2017: $19,033,6132017Assets 2018: $32,292,133Liabilities 2018: $9,031,851Net Assets 2018: $23,260,2822018Assets 2019: $32,313,056Liabilities 2019: $8,574,446Net Assets 2019: $23,738,6102019Assets 2020: $36,258,454Liabilities 2020: $15,262,182Net Assets 2020: $20,996,2722020Assets 2021: $36,538,970Liabilities 2021: $7,602,296Net Assets 2021: $28,936,6742021Assets 2022: $31,724,085Liabilities 2022: $8,011,577Net Assets 2022: $23,712,5082022Assets 2023: $33,441,069Liabilities 2023: $10,342,144Net Assets 2023: $23,098,9252023Assets 2024: $36,297,987Liabilities 2024: $10,790,706Net Assets 2024: $25,507,2812024Assets 2025: $37,949,191Liabilities 2025: $11,392,577Net Assets 2025: $26,556,6142025

Highlighted filing

2025

Assets$37,949,191
Liabilities$11,392,577
Net Assets$26,556,614

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$60M$40M$20M$0-$20MExpenses 2010: $19,534,0492010Expenses 2011: $20,916,9892011Expenses 2012: $22,151,5642012Revenue 2013: $25,369,328Expenses 2013: $25,070,647Net Income 2013: $298,6812013Revenue 2014: $29,656,126Expenses 2014: $26,427,887Net Income 2014: $3,228,2392014Revenue 2015: $27,192,481Expenses 2015: $26,865,159Net Income 2015: $327,3222015Revenue 2016: $30,450,758Expenses 2016: $30,539,794Net Income 2016: -$89,0362016Revenue 2017: $33,635,208Expenses 2017: $33,207,515Net Income 2017: $427,6932017Revenue 2018: $37,786,778Expenses 2018: $33,962,746Net Income 2018: $3,824,0322018Revenue 2019: $35,425,633Expenses 2019: $35,377,279Net Income 2019: $48,3542019Revenue 2020: $35,345,515Expenses 2020: $38,159,834Net Income 2020: -$2,814,3192020Revenue 2021: $43,016,314Expenses 2021: $37,457,557Net Income 2021: $5,558,7572021Revenue 2022: $34,563,252Expenses 2022: $38,016,644Net Income 2022: -$3,453,3922022Revenue 2023: $37,638,689Expenses 2023: $39,349,271Net Income 2023: -$1,710,5822023Revenue 2024: $42,276,192Expenses 2024: $41,677,757Net Income 2024: $598,4352024Revenue 2025: $44,972,336Expenses 2025: $44,808,926Net Income 2025: $163,4102025

Highlighted filing

2025

Revenue$44,972,336
Expenses$44,808,926
Net Income$163,410

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$37.9$11.4$26.6$45.0$44.8$0.16
2024Detailed filing. Detailed filing data is available for this year.$36.3$10.8$25.5$42.3$41.7$0.60
2023Detailed filing. Detailed filing data is available for this year.$33.4$10.3$23.1$37.6$39.3$1.71
2022Detailed filing. Detailed filing data is available for this year.$31.7$8.01$23.7$34.6$38.0$3.45
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$36.5$7.60$28.9$43.0$37.5$5.56
2020Detailed filing. Detailed filing data is available for this year.$36.3$15.3$21.0$35.3$38.2$2.81
2019Detailed filing. Detailed filing data is available for this year.$32.3$8.57$23.7$35.4$35.4$0.05
2018Detailed filing. Detailed filing data is available for this year.$32.3$9.03$23.3$37.8$34.0$3.82
2017Detailed filing. Detailed filing data is available for this year.$26.8$7.74$19.0$33.6$33.2$0.43
2016Detailed filing. Detailed filing data is available for this year.$27.3$9.13$18.1$30.5$30.5$0.09
2015Detailed filing. Detailed filing data is available for this year.$27.4$9.14$18.3$27.2$26.9$0.33
2014Detailed filing. Detailed filing data is available for this year.$24.8$9.43$15.4$29.7$26.4$3.23
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$20.9$9.40$11.5$25.4$25.1$0.30
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$20.8$9.36$11.4$22.2
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$16.4$4.10$12.3$20.9
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$14.1$3.69$10.4$19.5
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Mar 5, 2026
Return Version
2024v5.5
Gross Receipts
$45,231,351
Mission and Program Overview

Mission

United community & family services will be the premier community based organization providing health and human services to individuals and families in eastern connecticut. Mission - united community & family services improves the health and well being of the community. Values - we believe in: striving to meet the needs of the community and the expectations of our clients, providing quality service and pursuing excellence, treating everyone with respect and dignity, providing culturally competent and linguistically appropriate services, working collaboratively with the community, valuing our employees and rewarding integrity, teamwork, innovation and excellence, being accountable fiscally and professionally to all stakeholders, and advocating for our clients, our services and our community.

Leading provider of and advocate for, affordable, comprehensive high quality health and human services that strengthen those in need throughout greater southeastern connecticut.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$12,271,421$13,297,854▲ $1,026,433
Land, Buildings, and Equipment, Net$11,959,424$11,370,389▼ $589,035
Cash and Non-Interest-Bearing Accounts$4,710,511$5,335,057▲ $624,546
Pledges and Grants Receivable$1,610,500$1,508,362▼ $102,138
Accounts Receivable$1,100,800$1,256,765▲ $155,965
Intangible Assets-$893,861-
Prepaid Expenses and Deferred Charges$562,478$566,584▲ $4,106
Savings and Temporary Cash Investments$86,968$16,667▼ $70,301
Total Assets$36,297,987$37,949,191▲ $1,651,204
Other Assets Total$3,995,885$3,703,652▼ $292,233
Liabilities
Accounts Payable and Accrued Expenses$4,412,813$5,186,739▲ $773,926
Deferred Revenue$3,024,526$2,920,018▼ $104,508
Mortgage Notes Payable Secured by Investment Property$2,981,292$2,896,753▼ $84,539
Other Liabilities$372,075$389,067▲ $16,992
Total Liabilities$10,790,706$11,392,577▲ $601,871
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$19,100,037$19,736,675▲ $636,638
Net Assets With Donor Restrictions$6,407,244$6,819,939▲ $412,695
Total Net Assets Fund Balance$25,507,281$26,556,614▲ $1,049,333
Total Liabilities and Net Assets / Fund Balance$36,297,987$37,949,191▲ $1,651,204

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$8,938,240$13,555,180$22,493,420
Equipment$842,960$7,825,072$8,668,032
Land$1,112,499-$1,112,499
Other Land Buildings$454,488$423,886$878,374
Leasehold Improvements$22,202$98,835$121,037
Other Assets Org$3,703,652--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2024$11,722,103-▲ $964,392-$12,686,495
2023$9,906,716-▲ $1,815,387-$11,722,103
2022$8,829,892-▲ $1,307,511$230,687$9,906,716
2021$9,443,257-▼ $613,365-$8,829,892
2020$7,524,828-▲ $1,918,429-$9,443,257
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Ramindra WaliaChief Medical OfficerFT$333,695$41,258$374,953
Lily SinghaviranonDirector of Adult MedicineFT$283,921$43,646$327,567
Rajesh ParekhPsychiatric Medical DirectFT$283,770$41,351$325,121
Joel BregmanPsychiatristFT$283,923$40,728$324,651
Jennifer GrangerPresident & CEOFT$279,868$37,702$317,570
Nanennaya DukePhysicianFT$261,871$8,087$269,958
Cara WestcottCOOFT$175,750$35,663$211,413
Stacy MarshAprnFT$148,080$34,385$182,465
William RushFormer CFOFT$129,140$8,205$137,345
Frank MeaneyCFOFT$100,600-$100,600

Board Members and Trustees

NameTitle
Deborah KievitsChair
Lee-ann GomesImmediate Past Chair
Adam SulikFirst Vice Chair
Aimee SeifertDirector
Bobbie BraboyDirector
Brian ClintonDirector
Connie HilbertDirector
Cynthia BeauregardDirector
Damian M RickardDirector
Dr Robert StrickDirector
Erika LorangeDirector
Meg MartellottaDirector
Michelle GrantDirector
Nicholas CaplansonDirector at Large
Jocelyn WilliamsOutgoing Director
Abby DolliverSecretary
Caroline FortinTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Milind Kale Md LLCContracted Services119 C GRISWOLD STREET, Glastonbury, CT 06033$299,040
Performance Environmental LLCJanitorial Services111 KENDALL STREET, New Haven, CT 06512$171,393
Robert Half Management ServicesHuman Resourcing185 ASYLUM STREET SUITE 2701 27TH, Hartford, CT 06103$147,374
Revenue and Support

Revenue Composition

Contributions and Grants
$15,592,845
Program Service Revenue
$28,117,812
Investment Income
$688,573
Other Revenue
$573,106
All Other Contributions
$741,738
Change in Net Assets
$163,410

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Drugs and Medical Supplies1$607,705Fair Market Value (FMV)
Total Noncash Contributions1$607,705-

Audited Revenue Reconciliation

Revenue per Audited Statements
$44,907,427
Revenue Not Reported on Financial Statements
$64,909
Revenue Not Reported on Form 990
$885,923
Other Revenue Adjustments
$-21,737
Total Revenue per Audited Statements
$45,793,350
Total Revenue per Form 990
$44,972,336
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$31,851,435
Other Expenses$12,957,491
Total Fundraising Expense$96,204
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$20,426,375$4,111,012-$24,537,387
Fees for Services Other$4,875,043$2,215,443-$7,090,486
Other Employee Benefits$2,723,591$424,910-$3,148,501
Payroll Taxes$1,678,418$154,411-$1,832,829
Office Expenses$1,314,775$416,105$48$1,730,928
Depreciation Depletion$1,269,559$85,373-$1,354,932
Current Officers, Directors, Trustees, and Key Employees$994,876$195,116-$1,189,992
Pension Plan Contributions$958,403$149,521-$1,107,924
Occupancy$1,079,122$-364,704$3,899$718,317
Insurance$17,544$459,384-$476,928
Travel$318,253$39,108-$357,361
Advertising$140,906$98,134-$239,040
Conferences and Meetings$127,356$66,690-$194,046
Fees for Services Legal$54,758$83,641-$138,399
All Other Expenses$31,619$46,991$21,240$99,850
Fees for Services Accounting-$91,861-$91,861
Interest$5,240$84,452-$89,692
Fees for Service Investment Mgmnt Fees-$86,646-$86,646
Comp Disqual Persons$29,035$5,767-$34,802
Other Expenses$2,909$728$71,017$3,637
Total Functional Expenses$36,196,528$8,516,194$96,204$44,808,926

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$44,808,926
Total Expenses per Audited Statements$44,744,017
Expenses per Audited Statements$44,722,280
Expenses Not Reported on Financial Statements$86,646
Expenses Not Reported on Form 990$21,737
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$21,737
Fundraising Gross Income$11,603
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Golf Outing$51,200$11,603$289$11,314
Total Events$51,200$11,603$21,737$-10,134
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Capital Lease Obligation$389,067
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

Form 990 is prepared by a paid preparer, our external auditor, and reviewed by the cfo for accuracy. Approval of form 990 is obtained by the ceo and cfo and forwarded to the audit committee of the board of directors. Upon approval by the audit committee the form 990 is forwarded to the board of directors to request final approval prior to filing.

Form 990, Part VI, Section B, Line 12C

Every employee is required to receive compliance training, including review of conflict of interest within 30 days of date of hire and refresher training annually thereafter. Employees are required to disclose any conflicts of interest that may arise. Every member of the bod is required to complete a conflict of interest disclosure questionnaire annually. All written disclosures are reviewed & handled by the executive committee.

Form 990, Part VI, Section B, Line 15

United community and family services, inc. Uses comparable data from other external organizations and internal equity measures in setting officer's salaries. While an independent committee does not approve each officer's salary, the board of directors approves the agency annual budget and has the authority to review the officer's salaries incorporated in the budget.

Form 990, Part VI, Section C, Line 19

United community and family services, inc. Does not make its governing documents, conflict of interest policy, or financial statements available to the public. However, the fiscal year operating income statement is incorporated in our annual report which is available to the public via our website www.ucfs.org.

Filing and Contact Details

Filer

Filer Name
United Community and Family Servicesinc
EIN
06-0653142
Phone
8608892375
Address
34 EAST TOWN STREET, NORWICH, CT 06360

Signing Officer

Name
Frank Meaney
Title
CFO
Phone
8608892375
Signed
2026-03-05
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jennifer Granger
Formed
1878
Legal Domicile
Ct
Voting Board Members
16
Independent Board Members
16
Employees
460
Volunteers
16

Preparer

Firm
Cohnreznick Advisory LLC
Address
350 CHURCH STREET 12TH FLOOR, HARTFORD, CT 06103
Preparer
Lori Rothe Yokobosky
Phone
9592007000
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 11G

Contracted services: program service expenses 4,875,043. Management and general expenses 2,215,443. Fundraising expenses 0. Total expenses 7,090,486.

FORM 990, PART XI, LINE 9:

Change in value of beneficial interest in perpetual trust 295,392.

Financial Statement Notes

PART V, LINE 4:

The organization has adopted investment and spending policies for endowment assets that attempt to provide a predictable stream of funding to programs supported by its endowment while seeking to maintain the purchasing power of the endowment assets. Endowment assets include those assets of donor-restricted funds that the organization must hold in perpetuity as well as board-designated funds. Under this policy, as approved by the board of directors, the endowment assets are invested in accordance with sound investment practices that emphasize long-term investment fundamentals. It is recognized that short-term market fluctuations may cause variations in account performance. To satisfy its long-term rate of return objectives, the organization relies on a total return strategy in which investment returns are achieved through both capital appreciation (realized and unrealized) and current yield (interest and dividends). The organization targets a diversified asset allocation that places a greater emphasis on equity-based investments to achieve its long-term return objectives within prudent risk constraints. The board of directors approves annual appropriations for distribution. When deciding the appropriation amount, the board considers the long-term expected return on its endowment in order to maintain the purchasing power of the endowment assets held in perpetuity or for a specified term as well as to provide additional real growth through new gifts and investment return.

PART X, LINE 2:

Management has analyzed the tax positions taken by the organization and has concluded that, as of june 30, 2025 and 2024 there are no uncertain tax positions taken or expected to be taken that would require recognition of a liability (or asset) or disclosure in the financial statements. The organization's federal and state information and unrelated business income tax returns prior to fiscal year 2022 are closed and management continually evaluates expiring statutes of limitations, audits, proposed settlements, changes in tax law and new authoritative rulings. The organization will recognize interest and penalties associated with uncertain tax positions as part of the income tax provisions and includes accrued interest and penalties with the related tax liability in the statements of financial position.

PART XI, LINE 2D - OTHER ADJUSTMENTS:

Change in value of beneficial interest in perpetual trust 295,392.

PART XI, LINE 4B - OTHER ADJUSTMENTS:

Fundraising expenses -21,737.

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Fundraising expenses 21,737.

Raw XML AppendixShowing 400 of 927 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0LEADING PROVIDER OF AND ADVOCATE FOR, AFFORDABLE, COMPREHENSIVE HIGH QUALITY HEALTH AND HUMAN SERVICES THAT STRENGTHEN THOSE IN NEED THROUGHOUT GREATER SOUTHEASTERN CONNECTICUT.
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IRS990/MissionDesc0UNITED COMMUNITY & FAMILY SERVICES WILL BE THE PREMIER COMMUNITY BASED ORGANIZATION PROVIDING HEALTH AND HUMAN SERVICES TO INDIVIDUALS AND FAMILIES IN EASTERN CONNECTICUT. MISSION - UNITED COMMUNITY & FAMILY SERVICES IMPROVES THE HEALTH AND WELL BEING OF THE COMMUNITY. VALUES - WE BELIEVE IN: STRIVING TO MEET THE NEEDS OF THE COMMUNITY AND THE EXPECTATIONS OF OUR CLIENTS, PROVIDING QUALITY SERVICE AND PURSUING EXCELLENCE, TREATING EVERYONE WITH RESPECT AND DIGNITY, PROVIDING CULTURALLY COMPETENT AND LINGUISTICALLY APPROPRIATE SERVICES, WORKING COLLABORATIVELY WITH THE COMMUNITY, VALUING OUR EMPLOYEES AND REWARDING INTEGRITY, TEAMWORK, INNOVATION AND EXCELLENCE, BEING ACCOUNTABLE FISCALLY AND PROFESSIONALLY TO ALL STAKEHOLDERS, AND ADVOCATING FOR OUR CLIENTS, OUR SERVICES AND OUR COMMUNITY.
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