Civic Intelligence

Servicenet Inc.

990 • Fiscal year 2024 • EIN 04-2526194

Jul 01, 2023 to Jun 30, 2024 • Filed on May 13, 2025

21 Olander DriveNorthampton, MA 01060

(413) 585-1300

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

72nd percentile

0.56x

Higher debt load relative to assets than 72% of similar nonprofits.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2024

Liabilities / Revenue

45th percentile

0.37x

Higher debt load relative to revenue than 45% of similar nonprofits.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2024

Net Margin

54th percentile

5.2%

Higher net margin than 54% of similar nonprofits.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2024

Top Officer Pay

17th percentile

$248,320

Higher top officer pay than 17% of similar nonprofits.

Top officer pay equals 0.2% of source-year revenue.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2024

Asset Growth

68th percentile

11%

Faster asset growth than 68% of similar nonprofits.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Revenue Growth

42nd percentile

6.0%

Faster revenue growth than 42% of similar nonprofits.

2024 filings • 501(c)3 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Assets

Up

$70,209,840

Up $6,836,182 (+11%) from 2023

Net Assets

Up

$30,725,720

Up $5,528,942 (+22%) from 2023

Liabilities

Up

$39,484,120

Up $1,307,240 (+3.4%) from 2023

Revenue

Up

$105,627,169

Up $6,025,541 (+6.0%) from 2023

Expenses

Up

$100,098,227

Up $6,886,229 (+7.4%) from 2023

Net Income

Down

$5,528,942

Down $860,688 (-13%) from 2023

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2010: $18,919,154Liabilities 2010: $13,111,484Net Assets 2010: $5,807,6702010Assets 2011: $19,133,787Liabilities 2011: $14,320,901Net Assets 2011: $4,812,8862011Assets 2012: $19,679,074Liabilities 2012: $15,190,566Net Assets 2012: $4,488,5082012Assets 2013: $20,241,868Liabilities 2013: $15,930,366Net Assets 2013: $4,311,5022013Assets 2014: $21,280,031Liabilities 2014: $16,615,753Net Assets 2014: $4,664,2782014Assets 2015: $22,060,762Liabilities 2015: $15,956,800Net Assets 2015: $6,103,9622015Assets 2016: $27,499,552Liabilities 2016: $19,725,357Net Assets 2016: $7,774,1952016Assets 2017: $33,604,098Liabilities 2017: $24,619,579Net Assets 2017: $8,984,5192017Assets 2018: $40,315,868Liabilities 2018: $32,801,370Net Assets 2018: $7,514,4982018Assets 2019: $42,559,843Liabilities 2019: $34,724,834Net Assets 2019: $7,835,0092019Assets 2020: $49,766,165Liabilities 2020: $41,000,111Net Assets 2020: $8,766,0542020Assets 2021: $51,115,438Liabilities 2021: $37,826,964Net Assets 2021: $13,288,4742021Assets 2022: $55,557,340Liabilities 2022: $36,750,192Net Assets 2022: $18,807,1482022Assets 2023: $63,373,658Liabilities 2023: $38,176,880Net Assets 2023: $25,196,7782023Assets 2024: $70,209,840Liabilities 2024: $39,484,120Net Assets 2024: $30,725,7202024

Highlighted filing

2024

Assets$70,209,840
Liabilities$39,484,120
Net Assets$30,725,720

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$150M$100M$50M$0-$50MExpenses 2010: $38,206,6452010Revenue 2011: $39,745,193Expenses 2011: $40,771,200Net Income 2011: -$1,026,0072011Expenses 2012: $42,752,4792012Revenue 2013: $44,196,810Expenses 2013: $44,379,339Net Income 2013: -$182,5292013Revenue 2014: $47,978,033Expenses 2014: $47,619,734Net Income 2014: $358,2992014Revenue 2015: $52,354,250Expenses 2015: $50,914,566Net Income 2015: $1,439,6842015Revenue 2016: $58,389,755Expenses 2016: $56,719,522Net Income 2016: $1,670,2332016Revenue 2017: $64,613,338Expenses 2017: $63,403,014Net Income 2017: $1,210,3242017Revenue 2018: $64,259,965Expenses 2018: $65,729,986Net Income 2018: -$1,470,0212018Revenue 2019: $68,716,727Expenses 2019: $68,396,216Net Income 2019: $320,5112019Revenue 2020: $75,996,404Expenses 2020: $75,065,359Net Income 2020: $931,0452020Revenue 2021: $80,719,905Expenses 2021: $76,197,485Net Income 2021: $4,522,4202021Revenue 2022: $90,841,202Expenses 2022: $85,322,528Net Income 2022: $5,518,6742022Revenue 2023: $99,601,628Expenses 2023: $93,211,998Net Income 2023: $6,389,6302023Revenue 2024: $105,627,169Expenses 2024: $100,098,227Net Income 2024: $5,528,9422024

Highlighted filing

2024

Revenue$105,627,169
Expenses$100,098,227
Net Income$5,528,942
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 13, 2025
Return Version
2023v6.0
Gross Receipts
$105,681,555
Mission and Program Overview

Mission

To enhance the quality of life for people in need, through the provision of effective and responsive clinical, residential, and rehabilitative services.

We provide people with effective support, treatments, and strategies so they may live their lives to the fullest.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$39,555,869$40,646,365▲ $1,090,496
Accounts Receivable$12,835,310$11,849,516▼ $985,794
Cash and Non-Interest-Bearing Accounts$5,419,295$7,880,279▲ $2,460,984
Prepaid Expenses and Deferred Charges$961,591$1,054,796▲ $93,205
Total Assets$63,373,658$70,209,840▲ $6,836,182
Other Assets Total$4,601,593$8,778,884▲ $4,177,291
Liabilities
Other Liabilities$21,977,202$22,783,043▲ $805,841
Tax Exempt Bond Liabilities$6,362,633$5,924,822▼ $437,811
Accounts Payable and Accrued Expenses$4,002,523$5,098,451▲ $1,095,928
Mortgage Notes Payable Secured by Investment Property$4,567,367$4,463,696▼ $103,671
Escrow Account Liability$1,267,155$1,214,108▼ $53,047
Total Liabilities$38,176,880$39,484,120▲ $1,307,240
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$25,196,778$30,725,720▲ $5,528,942
Total Net Assets Fund Balance$25,196,778$30,725,720▲ $5,528,942
Total Liabilities and Net Assets / Fund Balance$63,373,658$70,209,840▲ $6,836,182

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$27,777,413$17,209,568$44,986,981
Land$9,056,120-$9,056,120
Other Land Buildings$2,456,645$4,346,935$6,803,580
Equipment$1,115,169$3,561,838$4,677,007
Leasehold Improvements$241,018$410,479$651,497
Other Assets Org$982,145--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Susan L StubbsPresident & CEOFT$230,044$18,276$248,320
Kathleen HershonMedical DirectorFT$206,112$17,158$223,270
Abbas HamdanSr VP Dev. Disabilities & Brain Injury ServicesFT$199,349$16,843$216,192
Abbas HamdanSr VP Dev. Disabilities & Brain Inju-$199,349$16,843$216,192
Bruno CalouroSr VP of OperationsFT$198,755$16,815$215,570
Florence FortierCounselorFT$141,556$14,146$155,702
David WaldrenSite ManagerFT$140,433$14,094$154,527
Connor BurgessSr VP of PropertiesFT$135,735$13,875$149,610
Jennifer PerreaultCFOFT$118,932$13,091$132,023

Board Members and Trustees

NameTitle
Joan LaroseAsst. Board Chair
Duncan LairdBoard Chair
Cindy JeromeDirector
Julie OlmstedDirector
Nicolas BoillotDirector
Mary DugganDirector (until 1/2024)
Polly NormandDirector (until 11/2023)
Annette IglarshDirector (until 12/2023)
William FisherDirector (until 12/2023)
Brian JarrettAsst. Clerk
Elizabeth PetegorskyClerk
Adam RosenbaumTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Hillside Builders & Remodelers LLCGeneral Contractor121 WEST STATE ST 5, Granby, MA 01033$1,084,684
Boulanger's Plumbing & HtgPlumbing Contractor378 MAIN STREET PO BOX 89, Easthampton, MA 01027$152,236
Kent Hesse MdMedical Consultant87 LOCUST STREET, Nothampton, MA 01060$142,788
John Hart ElectricElectrical Contractor63 ALVORD STREET, South Hadley, MA 01075$116,775
Revenue and Support

Revenue Composition

Contributions and Grants
$88,306,451
Program Service Revenue
$16,067,680
Investment Income
$201,924
Other Revenue
$1,051,114
All Other Contributions
$263,707
Change in Net Assets
$5,528,942

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Other Non Cash Contri Table1$37,835Fair Market Value (FMV)
Total Noncash Contributions1$37,835-

Audited Revenue Reconciliation

Revenue per Audited Statements
$105,627,169
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$1,750
Total Revenue per Audited Statements
$105,628,919
Total Revenue per Form 990
$105,627,169
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$76,784,121
Other Expenses$23,314,106
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$59,037,939$4,960,980-$63,998,919
Occupancy$7,686,604$523,415-$8,210,019
Payroll Taxes$5,318,773$525,296-$5,844,069
Other Employee Benefits$4,562,511$499,164-$5,061,675
Fees for Services Other$3,399,318$205,501-$3,604,819
Depreciation Depletion$2,089,511$317,429-$2,406,940
Travel$1,952,238$134,172-$2,086,410
Current Officers, Directors, Trustees, and Key Employees$243,462$727,896-$971,358
Pension Plan Contributions$837,592$70,508-$908,100
Other Expenses$9,954$407,664-$417,618
Fees for Services Legal-$240,645-$240,645
Fees for Services Accounting-$131,224-$131,224
Total Functional Expenses$89,418,608$10,679,619$0$100,098,227

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$100,099,977
Expenses per Audited Statements$100,098,227
Total Expenses per Form 990$100,098,227
Expenses Not Reported on Form 990$1,750
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$1,750
Fundraising Gross Income$0
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Art Event$20,250-$500-
Total Events$20,250-$1,750$-1,750
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Finance Lease Obligations$21,722,815
Operating Lease Liability$988,108
Deferred Construction Grants$72,120

Bond Issues

BondIssuerIssuedIssue PricePurpose
CMassachusetts Development Finance Agency2017-08-14$4,100,000Property acquisition and refinance
AMassachusetts Development Finance Agency2014-04-01$3,690,000Property acquisition and refinance
BMassachusetts Development Finance Agency2015-10-14$1,848,000Property acquisition and refinance

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
C$4,100,000-$955,144$77,082
A$3,690,000$1,483,786$1,947,839$73,800
B$1,848,000-$810,195$57,623

Bond Financing Compliance

No rebate due
No
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

Servicenet uses a cpa firm as its paid return preparer, with the agency's chief financial officer (cfo) acting as liason. A draft of the return is emailed to all members of the board of directors, with changes from prior years highlighted by the cfo. The cfo is available to answer any questions or concerns. After a ten day review period in which a board member could request changes, the return is signed by the chief executive officer.

Form 990, Part VI, Section B, Line 12C

Process for monitoring compliance with the conflict of interest policy: each year in september, each board member signs a new conflict of interest policy statement, providing disclosure of any potential conflicts of interest. The board chair reviews these statements to ensure that any potential conflicts are known and appropriately addressed. Over the course of the year, senior management advises the board of any probable new large vendors, joint ventures, etc. And asks the board if there are any issues or possible related-party implications.

Form 990, Part VI, Section B, Line 15A

Process for determining compensation of chief executive officer: the personnel committee of the board of directors performs a thorough analysis to determine the prevailing salary for this position. The investigation includes reviewing annual revenue and ceo salary and benefit information of other human service agencies. Data sources include uniform financial reports filed with the commonwealth of massachusetts (which are available online), form 990s filed with the irs (also available online), and salary/benefit studies prepared by various employment specialists and trade associations in the human services industry.

Form 990, Part VI, Section C, Line 19

All documents are available for viewing by the public in our fiscal department, located at 21 olander drive, northampton, ma. Upon request, these documents can be either copied and mailed, or scanned and emailed.

Filing and Contact Details

Filer

Filer Name
Servicenet Inc
EIN
04-2526194
Phone
4135851300
Address
21 OLANDER DRIVE, NORTHAMPTON, MA 01060

Signing Officer

Name
Jennifer Perreault
Title
CFO
Phone
4135851300
Signed
2025-05-13
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jennifer Perreault
Formed
1973
Legal Domicile
Ma
Voting Board Members
9
Independent Board Members
8
Employees
2,136
Volunteers
25

Preparer

Firm
Aafcpas Inc
Address
50 WASHINGTON STREET, WESTBOROUGH, MA 01581
Preparer
Caitlin Limoges CPA
Phone
5083669100
Supplemental Narrative

Additional Explanations

FORM 990, PART XII, LINE 2C:

This process has not changed from the prior year.

Financial Statement Notes

PART IV, LINE 2B:

Assets held in trust represent funds that the agency holds on behalf of clients for which the agency is the representative payee. These amounts are disbursed by the agency to pay for client expenses on their behalf. All amounts held by the agency can only be used for specific client expenses.

PART X, LINE 2:

The agency accounts for uncertainty in income taxes in accordance with asc topic, income taxes. This standard clarifies the accounting for uncertainty in tax positions and prescribes a recognition threshold and measurement attribute for the financial statement regarding a tax position taken or expected to be taken in a tax return. The agency has determined that there are no uncertain tax positions which qualify for either recognition or disclosure in the financial statements at june 30, 2024. The agency's information returns are subject to examination by the federal and state jurisdictions.

PART XI, LINE 2D - OTHER ADJUSTMENTS:

Fundraising event expense included in revenue in the 990 1,750.

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Fundraising event expense included in revenue in the 990 1,750.

Raw XML AppendixShowing 400 of 903 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd0X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd1X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd2X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd3X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd4X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd5X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd6X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd7X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd8X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd9X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd10X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd11X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd12X
IRS990/Form990PartVIISectionAGrp/KeyEmployeeInd0X
IRS990/Form990PartVIISectionAGrp/OfficerInd0X
IRS990/Form990PartVIISectionAGrp/OfficerInd1X
IRS990/Form990PartVIISectionAGrp/OfficerInd2X
IRS990/Form990PartVIISectionAGrp/OfficerInd3X
IRS990/Form990PartVIISectionAGrp/OfficerInd4X
IRS990/Form990PartVIISectionAGrp/OfficerInd5X
IRS990/Form990PartVIISectionAGrp/OfficerInd6X
IRS990/Form990PartVIISectionAGrp/OfficerInd7X
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt018276
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt10
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt20
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt30
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt40
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt50
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt60
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt70
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt80
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt90
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt100
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt110
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt120
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1316815
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1413091
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1516843
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1617158
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1713875
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1814146
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1914094
IRS990/Form990PartVIISectionAGrp/PersonNm0SUSAN L STUBBS
IRS990/Form990PartVIISectionAGrp/PersonNm1DUNCAN LAIRD
IRS990/Form990PartVIISectionAGrp/PersonNm2JOAN LAROSE
IRS990/Form990PartVIISectionAGrp/PersonNm3ADAM ROSENBAUM
IRS990/Form990PartVIISectionAGrp/PersonNm4ELIZABETH PETEGORSKY
IRS990/Form990PartVIISectionAGrp/PersonNm5BRIAN JARRETT
IRS990/Form990PartVIISectionAGrp/PersonNm6NICOLAS BOILLOT
IRS990/Form990PartVIISectionAGrp/PersonNm7CINDY JEROME
IRS990/Form990PartVIISectionAGrp/PersonNm8JULIE OLMSTED
IRS990/Form990PartVIISectionAGrp/PersonNm9ANNETTE IGLARSH
IRS990/Form990PartVIISectionAGrp/PersonNm10WILLIAM FISHER
IRS990/Form990PartVIISectionAGrp/PersonNm11POLLY NORMAND
IRS990/Form990PartVIISectionAGrp/PersonNm12MARY DUGGAN
IRS990/Form990PartVIISectionAGrp/PersonNm13BRUNO CALOURO
IRS990/Form990PartVIISectionAGrp/PersonNm14JENNIFER PERREAULT
IRS990/Form990PartVIISectionAGrp/PersonNm15ABBAS HAMDAN
IRS990/Form990PartVIISectionAGrp/PersonNm16KATHLEEN HERSHON
IRS990/Form990PartVIISectionAGrp/PersonNm17CONNOR BURGESS
IRS990/Form990PartVIISectionAGrp/PersonNm18FLORENCE FORTIER
IRS990/Form990PartVIISectionAGrp/PersonNm19DAVID WALDREN
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt0230044
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt13198755
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt14118932
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt15199349
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt16206112
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt17135735
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt18141556
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt19140433
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt160
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt180
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt190
IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1BOARD CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt2ASST. BOARD CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt3TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt4CLERK
IRS990/Form990PartVIISectionAGrp/TitleTxt5ASST. CLERK
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR (UNTIL 12/2023)
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR (UNTIL 12/2023)
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR (UNTIL 11/2023)
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR (UNTIL 1/2024)
IRS990/Form990PartVIISectionAGrp/TitleTxt13SR VP OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt14CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt15SR VP DEV. DISABILITIES & BRAIN INJURY SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt16MEDICAL DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17SR VP OF PROPERTIES
IRS990/Form990PartVIISectionAGrp/TitleTxt18COUNSELOR
IRS990/Form990PartVIISectionAGrp/TitleTxt19SITE MANAGER
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr01973
IRS990/FormerOfcrEmployeesListedInd00
IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd01
IRS990/FundraisingAmt020250
IRS990/FundraisingDirectExpensesAmt01750
IRS990/FundraisingGrossIncomeAmt00
IRS990/GainOrLossGrp/OtherAmt064028
IRS990/GamingActivitiesInd00
IRS990/GoverningBodyVotingMembersCnt09
IRS990/GovernmentGrantsAmt088022494
IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
IRS990/GrossAmountSalesAssetsGrp/OtherAmt0116664
IRS990/GrossReceiptsAmt0105681555
IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd01
IRS990/IndependentAuditFinclStmtInd01
IRS990/IndependentVotingMemberCnt08
IRS990/IndivRcvdGreaterThan100KCnt038
IRS990/IndoorTanningServicesInd00
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InfoInScheduleOPartXIIInd0X
IRS990/InvestmentIncomeGrp/ExclusionAmt0137896
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt0137896
IRS990/InvestmentInJointVentureInd00
IRS990/InvestTaxExemptBondsInd00
IRS990/IRPDocumentCnt073
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt025528820
IRS990/LandBldgEquipBasisNetGrp/BOYAmt039555869
IRS990/LandBldgEquipBasisNetGrp/EOYAmt040646365
IRS990/LandBldgEquipCostOrOtherBssAmt066175185
IRS990/LegalDomicileStateCd0MA
IRS990/LessCostOthBasisSalesExpnssGrp/OtherAmt052636
IRS990/LoanOutstandingInd00
IRS990/LobbyingActivitiesInd00
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0WE PROVIDE PEOPLE WITH EFFECTIVE SUPPORT, TREATMENTS, AND STRATEGIES SO THEY MAY LIVE THEIR LIVES TO THE FULLEST.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
IRS990/MortgNotesPyblScrdInvstPropGrp/BOYAmt04567367
IRS990/MortgNotesPyblScrdInvstPropGrp/EOYAmt04463696
IRS990/NetAssetsOrFundBalancesBOYAmt025196778
IRS990/NetAssetsOrFundBalancesEOYAmt030725720
IRS990/NetGainOrLossInvestmentsGrp/ExclusionAmt064028
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt064028
IRS990/NetIncmFromFundraisingEvtGrp/ExclusionAmt0-1750
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt0-1750
IRS990/NetUnrelatedBusTxblIncmAmt00
IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt025196778
IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt030725720
IRS990/NoncashContributionsAmt037835
IRS990/NondeductibleContributionsInd00
IRS990/OccupancyGrp/ManagementAndGeneralAmt0523415
IRS990/OccupancyGrp/ProgramServicesAmt07686604
IRS990/OccupancyGrp/TotalAmt08210019
IRS990/OfficerMailingAddressInd00
IRS990/OnBehalfOfIssuerInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt04601593
IRS990/OtherAssetsTotalGrp/EOYAmt08778884
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0499164
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt04562511
IRS990/OtherEmployeeBenefitsGrp/TotalAmt05061675
IRS990/OtherExpensesGrp/Desc0PROGRAM SUPPORT
IRS990/OtherExpensesGrp/Desc1PROGRAM SUPPLIES
IRS990/OtherExpensesGrp/Desc2ADMINISTRATIVE COSTS
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt01850935
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt184790
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt2407664
IRS990/OtherExpensesGrp/ProgramServicesAmt01403712
IRS990/OtherExpensesGrp/ProgramServicesAmt12876994
IRS990/OtherExpensesGrp/ProgramServicesAmt29954
IRS990/OtherExpensesGrp/TotalAmt03254647
IRS990/OtherExpensesGrp/TotalAmt12961784
IRS990/OtherExpensesGrp/TotalAmt2417618
IRS990/OtherLiabilitiesGrp/BOYAmt021977202
IRS990/OtherLiabilitiesGrp/EOYAmt022783043
IRS990/OtherRevenueMiscGrp/BusinessCd0624100
IRS990/OtherRevenueMiscGrp/BusinessCd1624100
IRS990/OtherRevenueMiscGrp/Desc0MISCELLANEOUS
IRS990/OtherRevenueMiscGrp/Desc1DEFERRED PAYMENT LOANS
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt01039394
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt113470
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt01039394
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt113470
IRS990/OtherRevenueTotalAmt01052864
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt04960980
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt059037939
IRS990/OtherSalariesAndWagesGrp/TotalAmt063998919
IRS990/PartialLiquidationInd00
IRS990/PayPremiumsPrsnlBnftCntrctInd00
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0525296
IRS990/PayrollTaxesGrp/ProgramServicesAmt05318773
IRS990/PayrollTaxesGrp/TotalAmt05844069
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt070508
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0837592
IRS990/PensionPlanContributionsGrp/TotalAmt0908100
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0961591
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt01054796
IRS990/PrincipalOfficerNm0JENNIFER PERREAULT
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0624100
IRS990/ProgramServiceRevenueGrp/BusinessCd1624100
IRS990/ProgramServiceRevenueGrp/BusinessCd2624100
IRS990/ProgramServiceRevenueGrp/BusinessCd3624100
IRS990/ProgramServiceRevenueGrp/Desc0PATIENT SERVICE REVENUE
IRS990/ProgramServiceRevenueGrp/Desc1CLIENT FEES AND RENTAL SUBSIDIES
IRS990/ProgramServiceRevenueGrp/Desc2PLACEMENT FEES
IRS990/ProgramServiceRevenueGrp/Desc3CONTRACTS
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt09041068
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt13855715
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt22050000
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt31120897
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt09041068
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt13855715
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt22050000
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt31120897
IRS990/ProgSrvcAccomActy2Grp/Desc0DEVELOPMENT AND BRAIN INJURY SERVICES - A FULL CONTINUUM OF COMMUNITY RESIDENTIAL AND SUPPORT PROGRAMS DESIGNED TO FULFILL THE NEEDS OF THE DEVELOPMENTALLY CHALLENGED INDIVIDUALS AND THOSE WHO HAVE SUSTAINED ACQUIRED OR TRAUMATIC BRAIN INJURY.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt057530674
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt01581981
IRS990/ProgSrvcAccomActy3Grp/Desc0OUTPATIENT AND HEALTH SERVICES - OUTPATIENT PSYCHOTHERAPY, MEDICATION AND OUTREACH SERVICES TO CHILDREN, ADOLESCENTS AND ADULTS.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt09091762
IRS990/ProgSrvcAccomActy3Grp/RevenueAmt011868021
IRS990/ProgSrvcAccomActyOtherGrp/Desc0SUBSTANCE USE RESIDENTIAL SERVICES - RESIDENTIAL AND SUPPORT SERVICESFOR INDIVIDUALS WITH SUBSTANCE ADDICTION ISSUES.
IRS990/ProgSrvcAccomActyOtherGrp/Desc1SHELTER AND HOUSING SERVICES - SUPPORT FOR FAMILIES AND INDIVIDUALS WHOARE HOMELESS, AT RISK OF HOMELESSNESS OR WHO HAVE PREVIOUSLY BEENHOMELESS. OUR NETWORK OF DROP-IN CENTERS AND HOUSING OPTIONS PROVIDES ARANGE OF SERVICES THAT PROMOTE AND ASSIST.
IRS990/ProgSrvcAccomActyOtherGrp/Desc2VOCATIONAL SERVICES - THIS PROGRAM ENCOMPASSES A DEDICATED GROUP OFSTAFF DEVOTED TO HELPING INDIVIDUALS WITH DISABILITIES FIND ANDMAINTAIN MEANINGFUL EMPLOYMENT.
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt01799772

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$70.2$39.5$30.7$106$100$5.53
2023Detailed filing. Detailed filing data is available for this year.$63.4$38.2$25.2$99.6$93.2$6.39
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$55.6$36.8$18.8$90.8$85.3$5.52
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$51.1$37.8$13.3$80.7$76.2$4.52
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$49.8$41.0$8.77$76.0$75.1$0.93
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$42.6$34.7$7.84$68.7$68.4$0.32
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$40.3$32.8$7.51$64.3$65.7$1.47
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$33.6$24.6$8.98$64.6$63.4$1.21
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$27.5$19.7$7.77$58.4$56.7$1.67
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$22.1$16.0$6.10$52.4$50.9$1.44
2014Detailed filing. Detailed filing data is available for this year.$21.3$16.6$4.66$48.0$47.6$0.36
2013Import issue. A filing source exists for this year, but detailed import did not complete cleanly.$20.2$15.9$4.31$44.2$44.4$0.18
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$19.7$15.2$4.49$42.8
2011Summary only. Only limited summary data is available for this year.$19.1$14.3$4.81$39.7$40.8$1.03
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$18.9$13.1$5.81$38.2