Civic Intelligence

Servicenet Inc.

990 • Fiscal year 2023 • EIN 04-2526194

Jul 01, 2022 to Jun 30, 2023 • Filed on May 14, 2024

Organization ProfileSERVICENET.ORG

View Organization Page

21 Olander DriveNorthampton, MA 01060

(413) 585-1300

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

77th percentile

0.60x

Higher debt load relative to assets than 77% of similar nonprofits.

2023 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2023

Liabilities / Revenue

50th percentile

0.38x

Higher debt load relative to revenue than 50% of similar nonprofits.

2023 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2023

Net Margin

60th percentile

6.4%

Higher net margin than 60% of similar nonprofits.

2023 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2023

Top Officer Pay

32nd percentile

$256,571

Higher top officer pay than 32% of similar nonprofits.

Top officer pay equals 0.3% of source-year revenue.

2023 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2023

Asset Growth

72nd percentile

14%

Faster asset growth than 72% of similar nonprofits.

2023 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2022 to 2023

Revenue Growth

62nd percentile

9.6%

Faster revenue growth than 62% of similar nonprofits.

2023 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2022 to 2023

Balance Sheet
Liabilities / Assets77th percentile

Assets

Up

$63,373,658

Up $7,816,318 (+14%) from 2022

Net Assets

Up

$25,196,778

Up $6,389,630 (+34%) from 2022

Liabilities

Up

$38,176,880

Up $1,426,688 (+3.9%) from 2022

Revenue And Expenses
Liabilities / Revenue50th percentileNet Margin60th percentile

Revenue

Up

$99,601,628

Up $8,760,426 (+9.6%) from 2022

Expenses

Up

$93,211,998

Up $7,889,470 (+9.2%) from 2022

Net Income

Up

$6,389,630

Up $870,956 (+16%) from 2022

Historical Trend

Balance Sheet Trend

Asset Growth72nd percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2010: $18,919,154Liabilities 2010: $13,111,484Net Assets 2010: $5,807,6702010Assets 2011: $19,133,787Liabilities 2011: $14,320,901Net Assets 2011: $4,812,8862011Assets 2012: $19,679,074Liabilities 2012: $15,190,566Net Assets 2012: $4,488,5082012Assets 2013: $20,241,868Liabilities 2013: $15,930,366Net Assets 2013: $4,311,5022013Assets 2014: $21,280,031Liabilities 2014: $16,615,753Net Assets 2014: $4,664,2782014Assets 2015: $22,060,762Liabilities 2015: $15,956,800Net Assets 2015: $6,103,9622015Assets 2016: $27,499,552Liabilities 2016: $19,725,357Net Assets 2016: $7,774,1952016Assets 2017: $33,604,098Liabilities 2017: $24,619,579Net Assets 2017: $8,984,5192017Assets 2018: $40,315,868Liabilities 2018: $32,801,370Net Assets 2018: $7,514,4982018Assets 2019: $42,559,843Liabilities 2019: $34,724,834Net Assets 2019: $7,835,0092019Assets 2020: $49,766,165Liabilities 2020: $41,000,111Net Assets 2020: $8,766,0542020Assets 2021: $51,115,438Liabilities 2021: $37,826,964Net Assets 2021: $13,288,4742021Assets 2022: $55,557,340Liabilities 2022: $36,750,192Net Assets 2022: $18,807,1482022Assets 2023: $63,373,658Liabilities 2023: $38,176,880Net Assets 2023: $25,196,7782023Assets 2024: $70,209,840Liabilities 2024: $39,484,120Net Assets 2024: $30,725,7202024

Highlighted filing

2023

Assets$63,373,658
Liabilities$38,176,880
Net Assets$25,196,778
Open 2023 Filing

Operations Trend

Revenue Growth62nd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$150M$100M$50M$0-$50MExpenses 2010: $38,206,6452010Revenue 2011: $39,745,193Expenses 2011: $40,771,200Net Income 2011: -$1,026,0072011Expenses 2012: $42,752,4792012Revenue 2013: $44,196,810Expenses 2013: $44,379,339Net Income 2013: -$182,5292013Revenue 2014: $47,978,033Expenses 2014: $47,619,734Net Income 2014: $358,2992014Revenue 2015: $52,354,250Expenses 2015: $50,914,566Net Income 2015: $1,439,6842015Revenue 2016: $58,389,755Expenses 2016: $56,719,522Net Income 2016: $1,670,2332016Revenue 2017: $64,613,338Expenses 2017: $63,403,014Net Income 2017: $1,210,3242017Revenue 2018: $64,259,965Expenses 2018: $65,729,986Net Income 2018: -$1,470,0212018Revenue 2019: $68,716,727Expenses 2019: $68,396,216Net Income 2019: $320,5112019Revenue 2020: $75,996,404Expenses 2020: $75,065,359Net Income 2020: $931,0452020Revenue 2021: $80,719,905Expenses 2021: $76,197,485Net Income 2021: $4,522,4202021Revenue 2022: $90,841,202Expenses 2022: $85,322,528Net Income 2022: $5,518,6742022Revenue 2023: $99,601,628Expenses 2023: $93,211,998Net Income 2023: $6,389,6302023Revenue 2024: $105,627,169Expenses 2024: $100,098,227Net Income 2024: $5,528,9422024

Highlighted filing

2023

Revenue$99,601,628
Expenses$93,211,998
Net Income$6,389,630
Open 2023 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2022 to Jun 30, 2023
Signed
May 14, 2024
Return Version
2022v5.0
Gross Receipts
$99,670,113
Mission and Program Overview

Mission

To enhance the quality of life for people in need, through the provision of effective and responsive clinical, residential, and rehabilitative services.

We provide people with effective support, treatments, and strategies so they may live their lives to the fullest.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$37,722,458$39,555,869▲ $1,833,411
Accounts Receivable$11,439,628$12,835,310▲ $1,395,682
Cash and Non-Interest-Bearing Accounts$4,191,148$5,419,295▲ $1,228,147
Prepaid Expenses and Deferred Charges$766,436$961,591▲ $195,155
Total Assets$55,557,340$63,373,658▲ $7,816,318
Other Assets Total$1,437,670$4,601,593▲ $3,163,923
Liabilities
Other Liabilities$102,763$21,977,202▲ $21,874,439
Tax Exempt Bond Liabilities$6,792,753$6,362,633▼ $430,120
Mortgage Notes Payable Secured by Investment Property$24,320,681$4,567,367▼ $19,753,314
Accounts Payable and Accrued Expenses$4,589,015$4,002,523▼ $586,492
Escrow Account Liability$944,980$1,267,155▲ $322,175
Total Liabilities$36,750,192$38,176,880▲ $1,426,688
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$18,807,148$25,196,778▲ $6,389,630
Total Net Assets Fund Balance$18,807,148$25,196,778▲ $6,389,630
Total Liabilities and Net Assets / Fund Balance$55,557,340$63,373,658▲ $7,816,318

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$28,479,216$15,568,220$44,047,436
Land$8,651,291-$8,651,291
Other Land Buildings$1,423,456$3,934,733$5,358,189
Equipment$807,756$2,416,634$3,224,390
Leasehold Improvements$194,150$383,181$577,331
Other Assets Org$1,216,888--
Compensation and Service Providers
Top Officer Pay32nd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Susan L StubbsPresident & CEOFT$230,044$26,527$256,571
Abbas HamdanSr VP DevelopmentFT$199,349$32,142$231,491
Bruno CalouroSr VP of OperationsFT$198,755$32,090$230,845
Kathleen HershonMedical DirectorFT$206,112$18,158$224,270
Florence FortierCounselorFT$141,556$12,471$154,027
Jay SacchettiSr VP Shelter/substance Use SvcsFT$139,244$5,309$144,553
Jeanne BishopVP of Mental Health/recovery SvcsFT$119,101$11,567$130,668
Jennifer PerreaultCFOFT$118,932$10,478$129,410
Karen FranklinVP of Outpatient ServicesFT$108,509$10,620$119,129
James SaccentoCTOFT$109,432$9,641$119,073

Board Members and Trustees

NameTitle
Annette IglarshChair
William FisherVice Chair
Brian JarrettDirector
Cindy JeromeDirector
Duncan LairdDirector
Elizabeth PetegorskyDirector
Joan LaroseDirector
Nicolas BoillotDirector
Polly NormandClerk
Mary DugganTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
60 Wells Street LLCPsychiatrist87 LOCUST STREET, Northampton, MA 01060$150,307
Marky Marc LLCRent60 WELLS STREET, Greenfield, MA 01301$150,289
E-hana LLCRent268 COLD SPRING AVENUE SUITE B, West Springfield, MA 01089$120,000
Haven Houses LLCComputer Programming92-928 PALAILAI STREET 76, Kapolei, HI 96707$112,747
-Rent37 WEST BROOK ROAD, South Hadley, MA 01075$108,000
Revenue and Support

Revenue Composition

Contributions and Grants
$83,992,652
Program Service Revenue
$13,961,671
Investment Income
$5,738
Other Revenue
$1,641,567
All Other Contributions
$151,341
Change in Net Assets
$6,389,630

Audited Revenue Reconciliation

Revenue per Audited Statements
$99,601,628
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$3,624
Total Revenue per Audited Statements
$99,605,252
Total Revenue per Form 990
$99,601,628
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$70,294,630
Other Expenses$22,917,368
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$54,733,840$4,005,347-$58,739,187
Occupancy$7,491,495$551,613-$8,043,108
Payroll Taxes$4,934,003$445,750-$5,379,753
Fees for Services Other$4,351,170$59,794-$4,410,964
Other Employee Benefits$3,963,584$333,763-$4,297,347
Depreciation Depletion$1,964,904$303,282-$2,268,186
Travel$1,708,266$180,672-$1,888,938
Current Officers, Directors, Trustees, and Key Employees$242,788$772,334-$1,015,122
Pension Plan Contributions$811,158$52,063-$863,221
Other Expenses$4,593$431,734-$436,327
Fees for Services Legal-$206,441-$206,441
Fees for Services Accounting-$101,264-$101,264
Total Functional Expenses$84,112,130$9,099,868$0$93,211,998

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$93,215,622
Expenses per Audited Statements$93,211,998
Total Expenses per Form 990$93,211,998
Expenses Not Reported on Form 990$3,624
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$90,070
Fundraising Direct Expenses$3,624
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Growing for Good Campaign$90,070$90,070$1,689$88,381
Total Events$90,070$90,070$3,624$86,446
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
Bruno CalouroBusiness Is Owned by Senior Vice PresidentThe Company Provides Communication Services, Which Was Approved by the Board of Directors.No$106,795
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Finance Lease Obligations$20,662,421
Operating Lease Liability$1,228,788
Deferred Construction Grants$85,993

Bond Issues

BondIssuerIssuedIssue PricePurpose
CMassachusetts Development Finance Agency2017-08-14$4,100,000Property acquisition and refinance
AMassachusetts Development Finance Agency2014-04-01$3,690,000Property acquisition and refinance
BMassachusetts Development Finance Agency2015-10-14$1,848,000Property acquisition and refinance

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
C$4,100,000-$776,967$77,082
A$3,690,000$1,483,786$1,778,834$73,800
B$1,848,000-$719,566$57,623

Bond Financing Compliance

No rebate due
No
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Servicenet uses a cpa firm as its paid return preparer, with the agency's chief financial officer (cfo) acting as liason. A draft of the return is emailed to all members of the board of directors, with changes from prior years highlighted by the cfo. The cfo is available to answer any questions or concerns. After a ten day review period in which a board member could request changes, the return is signed by the chief executive officer.”

Form 990, Part VI, Section B, Line 12C

“Process for monitoring compliance with the conflict of interest policy: each year in september, each board member signs a new conflict of interest policy statement, providing disclosure of any potential conflicts of interest. The board chair reviews these statements to ensure that any potential conflicts are known and appropriately addressed. Over the course of the year, senior management advises the board of any probable new large vendors, joint ventures, etc. And asks the board if there are any issues or possible related-party implications.”

Form 990, Part VI, Section B, Line 15A

“Process for determining compensation of chief executive officer: the personnel committee of the board of directors performs a thorough analysis to determine the prevailing salary for this position. The investigation includes reviewing annual revenue and ceo salary and benefit information of other human service agencies. Data sources include uniform financial reports filed with the commonwealth of massachusetts (which are available online), form 990s filed with the irs (also available online), and salary/benefit studies prepared by various employment specialists and trade associations in the human services industry.”

Form 990, Part VI, Section C, Line 19

“All documents are available for viewing by the public in our fiscal department, located at 21 olander drive, northampton, ma. Upon request, these documents can be either copied and mailed, or scanned and emailed.”

Filing and Contact Details

Filer

Filer Name
Servicenet Inc
EIN
04-2526194
Phone
4135851300
Address
21 OLANDER DRIVE, NORTHAMPTON, MA 01060

Signing Officer

Name
Susan L Stubbs
Title
President and CEO
Phone
4135851300
Signed
2024-05-14
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Susan L Stubbs
Formed
1973
Legal Domicile
Ma
Voting Board Members
12
Independent Board Members
11
Employees
1,986
Volunteers
25

Preparer

Firm
Aafcpas Inc
Address
50 WASHINGTON STREET, WESTBOROUGH, MA 01581
Preparer
Justin K Leroux CPA
Phone
5083669100
Supplemental Narrative

Additional Explanations

FORM 990, PART XII, LINE 2C:

“This process has not changed from the prior year.”

Financial Statement Notes

PART IV, LINE 2B:

“Assets held in trust represent funds that the agency holds on behalf of clients for which the agency is the representative payee. These amounts are disbursed by the agency to pay for client expenses on their behalf. All amounts held by the agency can only be used for specific client expenses.”

PART X, LINE 2:

“The agency accounts for uncertainty in income taxes in accordance with asc topic, income taxes. This standard clarifies the accounting for uncertainty in tax positions and prescribes a recognition threshold and measurement attribute for the financial statement regarding a tax position taken or expected to be taken in a tax return. The agency has determined that there are no uncertain tax positions which qualify for either recognition or disclosure in the financial statements at june 30, 2023. The agency's information returns are subject to examination by the federal and state jurisdictions.”

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Fundraising event expense included in revenue in the 990 3,624.”

PART XII, LINE 2D - OTHER ADJUSTMENTS:

“Fundraising event expense included in revenue in the 990 3,624.”

Raw XML AppendixShowing 400 of 887 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/OfficerInd2X
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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt20
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt30
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt40
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt50
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt60
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt70
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt80
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt90
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt100
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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1232090
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1310478
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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1518158
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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt175309
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1811567
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1910620
IRS990/Form990PartVIISectionAGrp/PersonNm0SUSAN L STUBBS
IRS990/Form990PartVIISectionAGrp/PersonNm1ANNETTE IGLARSH
IRS990/Form990PartVIISectionAGrp/PersonNm2WILLIAM FISHER
IRS990/Form990PartVIISectionAGrp/PersonNm3MARY DUGGAN
IRS990/Form990PartVIISectionAGrp/PersonNm4POLLY NORMAND
IRS990/Form990PartVIISectionAGrp/PersonNm5DUNCAN LAIRD
IRS990/Form990PartVIISectionAGrp/PersonNm6JOAN LAROSE
IRS990/Form990PartVIISectionAGrp/PersonNm7ELIZABETH PETEGORSKY
IRS990/Form990PartVIISectionAGrp/PersonNm8BRIAN JARRETT
IRS990/Form990PartVIISectionAGrp/PersonNm9NICOLAS BOILLOT
IRS990/Form990PartVIISectionAGrp/PersonNm10CINDY JEROME
IRS990/Form990PartVIISectionAGrp/PersonNm11ABBAS HAMDAN
IRS990/Form990PartVIISectionAGrp/PersonNm12BRUNO CALOURO
IRS990/Form990PartVIISectionAGrp/PersonNm13JENNIFER PERREAULT
IRS990/Form990PartVIISectionAGrp/PersonNm14JAMES SACCENTO
IRS990/Form990PartVIISectionAGrp/PersonNm15KATHLEEN HERSHON
IRS990/Form990PartVIISectionAGrp/PersonNm16FLORENCE FORTIER
IRS990/Form990PartVIISectionAGrp/PersonNm17JAY SACCHETTI
IRS990/Form990PartVIISectionAGrp/PersonNm18JEANNE BISHOP
IRS990/Form990PartVIISectionAGrp/PersonNm19KAREN FRANKLIN
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt20
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt100
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt12198755
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt13118932
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt14109432
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt15206112
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt16141556
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt17139244
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt18119101
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt19108509
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt00
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt160
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt180
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt190
IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt2VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt3TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt4CLERK
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11SR VP DEVELOPMENT
IRS990/Form990PartVIISectionAGrp/TitleTxt12SR VP OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt13CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt14CTO
IRS990/Form990PartVIISectionAGrp/TitleTxt15MEDICAL DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16COUNSELOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17SR VP SHELTER/SUBSTANCE USE SVCS
IRS990/Form990PartVIISectionAGrp/TitleTxt18VP OF MENTAL HEALTH/RECOVERY SVCS
IRS990/Form990PartVIISectionAGrp/TitleTxt19VP OF OUTPATIENT SERVICES
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr01973
IRS990/FormerOfcrEmployeesListedInd00
IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd01
IRS990/FundraisingDirectExpensesAmt03624
IRS990/FundraisingGrossIncomeAmt090070
IRS990/GainOrLossGrp/OtherAmt05318
IRS990/GamingActivitiesInd00
IRS990/GoverningBodyVotingMembersCnt012
IRS990/GovernmentGrantsAmt083802777
IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
IRS990/GrossAmountSalesAssetsGrp/OtherAmt070179
IRS990/GrossReceiptsAmt099670113
IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd01
IRS990/IndependentAuditFinclStmtInd01
IRS990/IndependentVotingMemberCnt011
IRS990/IndivRcvdGreaterThan100KCnt042
IRS990/IndoorTanningServicesInd00
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InfoInScheduleOPartXIIInd0X
IRS990/InvestmentIncomeGrp/ExclusionAmt0420
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt0420
IRS990/InvestmentInJointVentureInd00
IRS990/InvestTaxExemptBondsInd00
IRS990/IRPDocumentCnt090
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt022302768
IRS990/LandBldgEquipBasisNetGrp/BOYAmt037722458
IRS990/LandBldgEquipBasisNetGrp/EOYAmt039555869
IRS990/LandBldgEquipCostOrOtherBssAmt061858637
IRS990/LegalDomicileStateCd0MA
IRS990/LessCostOthBasisSalesExpnssGrp/OtherAmt064861
IRS990/LoanOutstandingInd00
IRS990/LobbyingActivitiesInd00
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0WE PROVIDE PEOPLE WITH EFFECTIVE SUPPORT, TREATMENTS, AND STRATEGIES SO THEY MAY LIVE THEIR LIVES TO THE FULLEST.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
IRS990/MortgNotesPyblScrdInvstPropGrp/BOYAmt024320681
IRS990/MortgNotesPyblScrdInvstPropGrp/EOYAmt04567367
IRS990/NetAssetsOrFundBalancesBOYAmt018807148
IRS990/NetAssetsOrFundBalancesEOYAmt025196778
IRS990/NetGainOrLossInvestmentsGrp/ExclusionAmt05318
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt05318
IRS990/NetIncmFromFundraisingEvtGrp/ExclusionAmt086446
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt086446
IRS990/NetUnrelatedBusTxblIncmAmt00
IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt018807148
IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt025196778
IRS990/NondeductibleContributionsInd00
IRS990/OccupancyGrp/ManagementAndGeneralAmt0551613
IRS990/OccupancyGrp/ProgramServicesAmt07491495
IRS990/OccupancyGrp/TotalAmt08043108
IRS990/OfficerMailingAddressInd00
IRS990/OnBehalfOfIssuerInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt01437670
IRS990/OtherAssetsTotalGrp/EOYAmt04601593
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0333763
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt03963584
IRS990/OtherEmployeeBenefitsGrp/TotalAmt04297347
IRS990/OtherExpensesGrp/Desc0PROGRAM SUPPORT
IRS990/OtherExpensesGrp/Desc1PROGRAM SUPPLIES
IRS990/OtherExpensesGrp/Desc2ADMINISTRATIVE COSTS
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt01487686
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt1168125
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt2431734
IRS990/OtherExpensesGrp/ProgramServicesAmt01322887
IRS990/OtherExpensesGrp/ProgramServicesAmt12583442
IRS990/OtherExpensesGrp/ProgramServicesAmt24593
IRS990/OtherExpensesGrp/TotalAmt02810573
IRS990/OtherExpensesGrp/TotalAmt12751567
IRS990/OtherExpensesGrp/TotalAmt2436327
IRS990/OtherLiabilitiesGrp/BOYAmt0102763
IRS990/OtherLiabilitiesGrp/EOYAmt021977202
IRS990/OtherRevenueMiscGrp/BusinessCd0624100
IRS990/OtherRevenueMiscGrp/BusinessCd1624100
IRS990/OtherRevenueMiscGrp/Desc0MISCELLANEOUS
IRS990/OtherRevenueMiscGrp/Desc1DEFERRED PAYMENT LOANS
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt01538351
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt116770
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt01538351
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt116770
IRS990/OtherRevenueTotalAmt01555121
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt04005347
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt054733840
IRS990/OtherSalariesAndWagesGrp/TotalAmt058739187
IRS990/PartialLiquidationInd00
IRS990/PayPremiumsPrsnlBnftCntrctInd00
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0445750
IRS990/PayrollTaxesGrp/ProgramServicesAmt04934003
IRS990/PayrollTaxesGrp/TotalAmt05379753
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt052063
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0811158
IRS990/PensionPlanContributionsGrp/TotalAmt0863221
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0766436
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt0961591
IRS990/PrincipalOfficerNm0SUSAN L STUBBS
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0624100
IRS990/ProgramServiceRevenueGrp/BusinessCd1624100
IRS990/ProgramServiceRevenueGrp/BusinessCd2624100
IRS990/ProgramServiceRevenueGrp/Desc0PATIENT SERVICE REVENUE
IRS990/ProgramServiceRevenueGrp/Desc1CLIENT FEES AND RENTAL SUBSIDIES
IRS990/ProgramServiceRevenueGrp/Desc2CONTRACTS
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt07981075
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt13874896
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt22105700
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt07981075
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt13874896
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt22105700
IRS990/ProgSrvcAccomActy2Grp/Desc0DEVELOPMENT AND BRAIN INJURY SERVICES - A FULL CONTINUUM OF COMMUNITY RESIDENTIAL AND SUPPORT PROGRAMS DESIGNED TO FULFILL THE NEEDS OF THE DEVELOPMENTALLY CHALLENGED INDIVIDUALS AND THOSE WHO HAVE SUSTAINED ACQUIRED OR TRAUMATIC BRAIN INJURY.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt053463228
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt06617523
IRS990/ProgSrvcAccomActy3Grp/Desc0OUTPATIENT AND HEALTH SERVICES - OUTPATIENT PSYCHOTHERAPY, MEDICATION AND OUTREACH SERVICES TO CHILDREN, ADOLESCENTS AND ADULTS.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt08090416
IRS990/ProgSrvcAccomActy3Grp/RevenueAmt06735486
IRS990/ProgSrvcAccomActyOtherGrp/Desc0SUBSTANCE USE RESIDENTIAL SERVICES - RESIDENTIAL AND SUPPORT SERVICESFOR INDIVIDUALS WITH SUBSTANCE ADDICTION ISSUES.
IRS990/ProgSrvcAccomActyOtherGrp/Desc1SHELTER AND HOUSING SERVICES - SUPPORT FOR FAMILIES AND INDIVIDUALS WHOARE HOMELESS, AT RISK OF HOMELESSNESS OR WHO HAVE PREVIOUSLY BEENHOMELESS. OUR NETWORK OF DROP-IN CENTERS AND HOUSING OPTIONS PROVIDES ARANGE OF SERVICES THAT PROMOTE AND ASSIST.
IRS990/ProgSrvcAccomActyOtherGrp/Desc2VOCATIONAL SERVICES - THIS PROGRAM ENCOMPASSES A DEDICATED GROUP OFSTAFF DEVOTED TO HELPING INDIVIDUALS WITH DISABILITIES FIND ANDMAINTAIN MEANINGFUL EMPLOYMENT.
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt01705001

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Filings

Displayed year

2023 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$63,373,658
Liabilities
$38,176,880
Net assets
$25,196,778
Revenue
$99,601,628
Expenses
$93,211,998
Net income
$6,389,630
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$70.2$39.5$30.7$106$100$5.53
2023Detailed filing. Detailed filing data is available for this year.$63.4$38.2$25.2$99.6$93.2$6.39
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$55.6$36.8$18.8$90.8$85.3$5.52
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$51.1$37.8$13.3$80.7$76.2$4.52
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$49.8$41.0$8.77$76.0$75.1$0.93
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$42.6$34.7$7.84$68.7$68.4$0.32
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$40.3$32.8$7.51$64.3$65.7$1.47
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$33.6$24.6$8.98$64.6$63.4$1.21
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$27.5$19.7$7.77$58.4$56.7$1.67
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$22.1$16.0$6.10$52.4$50.9$1.44
2014Detailed filing. Detailed filing data is available for this year.$21.3$16.6$4.66$48.0$47.6$0.36
2013Import issue. A filing source exists for this year, but detailed import did not complete cleanly.$20.2$15.9$4.31$44.2$44.4$0.18
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$19.7$15.2$4.49$42.8
2011Summary only. Only limited summary data is available for this year.$19.1$14.3$4.81$39.7$40.8$1.03
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$18.9$13.1$5.81$38.2