Civic Intelligence

Servicenet Inc.

990 • Fiscal year 2021 • EIN 04-2526194

Jul 01, 2020 to Jun 30, 2021 • Filed on Apr 18, 2022

Organization ProfileSERVICENET.ORG

View Organization Page

21 Olander DriveNorthhampton, MA 01060

(413) 582-9502

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

85th percentile

0.74x

Higher debt load relative to assets than 85% of similar nonprofits.

2021 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2021

Liabilities / Revenue

58th percentile

0.47x

Higher debt load relative to revenue than 58% of similar nonprofits.

2021 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2021

Net Margin

37th percentile

5.6%

Higher net margin than 37% of similar nonprofits.

2021 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2021

Top Officer Pay

48th percentile

$323,101

Higher top officer pay than 48% of similar nonprofits.

Top officer pay equals 0.4% of source-year revenue.

2021 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2021

Asset Growth

25th percentile

2.7%

Faster asset growth than 25% of similar nonprofits.

2021 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2020 to 2021

Revenue Growth

40th percentile

6.2%

Faster revenue growth than 40% of similar nonprofits.

2021 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2020 to 2021

Balance Sheet
Liabilities / Assets85th percentile

Assets

Up

$51,115,438

Up $1,349,273 (+2.7%) from 2020

Net Assets

Up

$13,288,474

Up $4,522,420 (+52%) from 2020

Liabilities

Down

$37,826,964

Down $3,173,147 (-7.7%) from 2020

Revenue And Expenses
Liabilities / Revenue58th percentileNet Margin37th percentile

Revenue

Up

$80,719,905

Up $4,723,501 (+6.2%) from 2020

Expenses

Up

$76,197,485

Up $1,132,126 (+1.5%) from 2020

Net Income

Up

$4,522,420

Up $3,591,375 (+386%) from 2020

Historical Trend

Balance Sheet Trend

Asset Growth25th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2010: $18,919,154Liabilities 2010: $13,111,484Net Assets 2010: $5,807,6702010Assets 2011: $19,133,787Liabilities 2011: $14,320,901Net Assets 2011: $4,812,8862011Assets 2012: $19,679,074Liabilities 2012: $15,190,566Net Assets 2012: $4,488,5082012Assets 2013: $20,241,868Liabilities 2013: $15,930,366Net Assets 2013: $4,311,5022013Assets 2014: $21,280,031Liabilities 2014: $16,615,753Net Assets 2014: $4,664,2782014Assets 2015: $22,060,762Liabilities 2015: $15,956,800Net Assets 2015: $6,103,9622015Assets 2016: $27,499,552Liabilities 2016: $19,725,357Net Assets 2016: $7,774,1952016Assets 2017: $33,604,098Liabilities 2017: $24,619,579Net Assets 2017: $8,984,5192017Assets 2018: $40,315,868Liabilities 2018: $32,801,370Net Assets 2018: $7,514,4982018Assets 2019: $42,559,843Liabilities 2019: $34,724,834Net Assets 2019: $7,835,0092019Assets 2020: $49,766,165Liabilities 2020: $41,000,111Net Assets 2020: $8,766,0542020Assets 2021: $51,115,438Liabilities 2021: $37,826,964Net Assets 2021: $13,288,4742021Assets 2022: $55,557,340Liabilities 2022: $36,750,192Net Assets 2022: $18,807,1482022Assets 2023: $63,373,658Liabilities 2023: $38,176,880Net Assets 2023: $25,196,7782023Assets 2024: $70,209,840Liabilities 2024: $39,484,120Net Assets 2024: $30,725,7202024

Highlighted filing

2021

Assets$51,115,438
Liabilities$37,826,964
Net Assets$13,288,474
Open 2021 Filing

Operations Trend

Revenue Growth40th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$150M$100M$50M$0-$50MExpenses 2010: $38,206,6452010Revenue 2011: $39,745,193Expenses 2011: $40,771,200Net Income 2011: -$1,026,0072011Expenses 2012: $42,752,4792012Revenue 2013: $44,196,810Expenses 2013: $44,379,339Net Income 2013: -$182,5292013Revenue 2014: $47,978,033Expenses 2014: $47,619,734Net Income 2014: $358,2992014Revenue 2015: $52,354,250Expenses 2015: $50,914,566Net Income 2015: $1,439,6842015Revenue 2016: $58,389,755Expenses 2016: $56,719,522Net Income 2016: $1,670,2332016Revenue 2017: $64,613,338Expenses 2017: $63,403,014Net Income 2017: $1,210,3242017Revenue 2018: $64,259,965Expenses 2018: $65,729,986Net Income 2018: -$1,470,0212018Revenue 2019: $68,716,727Expenses 2019: $68,396,216Net Income 2019: $320,5112019Revenue 2020: $75,996,404Expenses 2020: $75,065,359Net Income 2020: $931,0452020Revenue 2021: $80,719,905Expenses 2021: $76,197,485Net Income 2021: $4,522,4202021Revenue 2022: $90,841,202Expenses 2022: $85,322,528Net Income 2022: $5,518,6742022Revenue 2023: $99,601,628Expenses 2023: $93,211,998Net Income 2023: $6,389,6302023Revenue 2024: $105,627,169Expenses 2024: $100,098,227Net Income 2024: $5,528,9422024

Highlighted filing

2021

Revenue$80,719,905
Expenses$76,197,485
Net Income$4,522,420
Open 2021 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2020 to Jun 30, 2021
Signed
Apr 18, 2022
Return Version
2020v4.2
Gross Receipts
$80,810,891
Mission and Program Overview

Mission

To enhance the quality of life for people in need, through the provision of effective and responsive clinical, residential, and rehabilitative services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$37,738,411$37,534,018▼ $204,393
Accounts Receivable$8,930,796$10,303,206▲ $1,372,410
Cash and Non-Interest-Bearing Accounts$1,879,254$1,447,777▼ $431,477
Prepaid Expenses and Deferred Charges$461,946$610,454▲ $148,508
Savings and Temporary Cash Investments$252$252→ $0
Total Assets$49,766,165$51,115,438▲ $1,349,273
Other Assets Total$755,506$1,219,731▲ $464,225
Liabilities
Mortgage Notes Payable Secured by Investment Property$24,181,186$25,118,116▲ $936,930
Tax Exempt Bond Liabilities$7,824,830$7,201,635▼ $623,195
Accounts Payable and Accrued Expenses$7,611,439$3,825,721▼ $3,785,718
Other Liabilities$895,135$878,365▼ $16,770
Escrow Account Liability$487,521$803,127▲ $315,606
Total Liabilities$41,000,111$37,826,964▼ $3,173,147
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$8,766,054$13,288,474▲ $4,522,420
Total Net Assets Fund Balance$8,766,054$13,288,474▲ $4,522,420
Total Liabilities and Net Assets / Fund Balance$49,766,165$51,115,438▲ $1,349,273

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$27,394,185$12,506,507$39,900,692
Land$8,224,171-$8,224,171
Other Land Buildings$810,298$3,961,209$4,771,507
Equipment$897,991$1,747,523$2,645,514
Leasehold Improvements$207,373$304,097$511,470
Compensation and Service Providers
Top Officer Pay48th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Louis VelazquezMedical DirectorFT$300,774$22,327$323,101
Susan L StubbsPresident & CEOFT$215,462$15,694$231,156
Abbas HamdanSr VP Development/brain Inj SvcsFT$177,871$21,140$199,011
Bruno CalouroSr VP of OperationsFT$177,357$21,120$198,477
James FrutkinSr VP Business StrategyFT$149,000$13,878$162,878
Genevieve SchreiberCFOFT$132,165$15,926$148,091
Jay SacchettiSr VP Shelter/substance Use SvcsFT$137,579$6,417$143,996
Jeanne BishopVP of Mental Health/recovery SvcsFT$119,966$12,574$132,540
Karen FranklinVP of Outpatient ServicesFT$107,186$16,347$123,533
Amy TimminsVP of Community RelationsFT$88,957$11,193$100,150

Board Members and Trustees

NameTitle
Annette IglarshChairperson
Brian JarrettDirector
Elizabeth PetegorskyDirector
William FisherDirector
Polly NormandClerk
Mary DugganTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Kent Hess MdPsychiatrist87 LOCUST STREET, Northampton, MA 01060$218,270
Revenue and Support

Revenue Composition

Contributions and Grants
$67,140,480
Program Service Revenue
$12,832,409
Investment Income
$11,517
Other Revenue
$735,499
All Other Contributions
$341,294
Change in Net Assets
$4,522,420

Audited Revenue Reconciliation

Revenue per Audited Statements
$80,719,905
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Total Revenue per Audited Statements
$80,719,905
Total Revenue per Form 990
$80,719,905
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$56,656,110
Other Expenses$19,541,375
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$42,039,496$3,187,948-$45,227,444
Occupancy$6,835,658$497,159-$7,332,817
Other Employee Benefits$4,904,660$124,615-$5,029,275
Payroll Taxes$3,548,070$708,537-$4,256,607
Fees for Services Other$2,616,587$27,440-$2,644,027
Depreciation Depletion$1,881,552$416,317-$2,297,869
Current Officers, Directors, Trustees, and Key Employees$814,516$643,640-$1,458,156
Travel$923,408$106,732-$1,030,140
Pension Plan Contributions$684,563$65-$684,628
Other Expenses$6,803$439,985-$446,788
Fees for Services Legal-$92,992-$92,992
Fees for Services Accounting-$81,090-$81,090
Total Functional Expenses$68,327,199$7,870,286$0$76,197,485

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$76,197,485
Total Expenses per Audited Statements$76,197,485
Total Expenses per Form 990$76,197,485
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$88,851
Fundraising Direct Expenses$68,855
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Shelter Sunday$88,851$88,851$68,855$19,996
Total Events$88,851$88,851$68,855$19,996
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
Bruno CalouroBusiness Is Owned by Senior Vice PresidentThe Company Provides Communication Services, Which Was Approved by the Board of Directors.No$91,352
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Conditional Advances$758,832
Deferred Construction Grants$119,533

Bond Issues

BondIssuerIssuedIssue PricePurpose
DMassachusetts Development Finance Agency2017-08-14$4,100,000Property acquisition and refinance
AMassachusetts Development Finance Agency2014-04-01$3,690,000Property acquisition and refinance
BMassachusetts Development Finance Agency2005-04-07$2,115,000Property acquisition and refinance
CMassachusetts Development Finance Agency2015-10-14$1,848,000Property acquisition and refinance

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
D$4,100,000-$475,767$77,082
A$3,690,000$1,483,786$1,429,338$73,800
B$2,115,000-$2,098,289$50,525
C$1,848,000-$547,971$57,623

Bond Financing Compliance

No rebate due
No
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Servicenet uses a cpa firm as its paid return preparer, with the agency's chief financial officer (cfo) acting as liason. A draft of the return is emailed to all members of the board of directors, with changes from prior years highlighted by the cfo. The cfo is available to answer any questions or concerns. After a ten day review period in which a board member could request changes, the return is signed by the chief executive officer.”

Form 990, Part VI, Section B, Line 12C

“Process for monitoring compliance with the conflict of interest policy: each year in september, each board member signs a new conflict of interest policy statement, providing disclosure of any potential conflicts of interest. The board chair reviews these statements to ensure that any potential conflicts are known and appropriately addressed. Over the course of the year, senior management advises the board of any probable new large vendors, joint ventures, etc. And asks the board if there are any issues or possible related-party implications.”

Form 990, Part VI, Section B, Line 15A

“Process for determining compensation of chief executive officer: the personnel committee of the board of directors performs a thorough analysis to determine the prevailing salary for this position. The investigation includes reviewing annual revenue and ceo salary and benefit information of other human service agencies. Data sources include uniform financial reports filed with the commonwealth of massachusetts (which are available online), form 990s filed with the irs (also available online), and salary/benefit studies prepared by various employment specialists and trade associations in the human services industry.”

Form 990, Part VI, Section C, Line 19

“All documents are available for viewing by the public in our fiscal department, located at 21 olander drive, northampton, ma. Upon request, these documents can be either copied and mailed, or scanned and emailed.”

Filing and Contact Details

Filer

Filer Name
Servicenet Inc
EIN
04-2526194
Phone
4135829502
Address
21 OLANDER DRIVE, NORTHHAMPTON, MA 01060

Signing Officer

Name
Susan L Stubbs
Title
President and CEO
Phone
4135829502
Signed
2022-04-18
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Susan L Stubbs
Formed
1973
Legal Domicile
Ma
Voting Board Members
7
Independent Board Members
6
Employees
1,978
Volunteers
19

Preparer

Firm
Aafcpas Inc
Address
50 WASHINGTON STREET, WESTBOROUGH, MA 01581
Preparer
Justin K Leroux CPA
Phone
5083669100
Supplemental Narrative

Additional Explanations

FORM 990, PART XII, LINE 2C:

“This process has not changed from the prior year.”

Financial Statement Notes

PART IV, LINE 2B:

“Assets held in trust represent funds that the agency holds on behalf of clients for which the agency is the representative payee. These amounts are disbursed by the agency to pay for client expenses on their behalf. All amounts held by the agency can only be used for specific client expenses.”

PART X, LINE 2:

“The agency accounts for uncertainty in income taxes in accordance with asc topic, income taxes. This standard clarifies the accounting for uncertainty in tax positions and prescribes a recognition threshold and measurement attribute for the financial statement regarding a tax position taken or expected to be taken in a tax return. The agency has determined that there are no uncertain tax positions which qualify for either recognition or disclosure in the financial statements at june 30, 2021. The agency's information returns are subject to examination by the federal and state jurisdictions.”

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm6ELIZABETH PETEGORSKY
IRS990/Form990PartVIISectionAGrp/PersonNm7BRUNO CALOURO
IRS990/Form990PartVIISectionAGrp/PersonNm8ABBAS HAMDAN
IRS990/Form990PartVIISectionAGrp/PersonNm9JAMES FRUTKIN
IRS990/Form990PartVIISectionAGrp/PersonNm10GENEVIEVE SCHREIBER
IRS990/Form990PartVIISectionAGrp/PersonNm11JAY SACCHETTI
IRS990/Form990PartVIISectionAGrp/PersonNm12JEANNE BISHOP
IRS990/Form990PartVIISectionAGrp/PersonNm13KAREN FRANKLIN
IRS990/Form990PartVIISectionAGrp/PersonNm14AMY TIMMINS
IRS990/Form990PartVIISectionAGrp/PersonNm15LOUIS VELAZQUEZ
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt0215462
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt7177357
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt8177871
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt9149000
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10132165
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt11137579
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt12119966
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt13107186
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt1488957
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt15300774
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1CHAIRPERSON
IRS990/Form990PartVIISectionAGrp/TitleTxt2TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3CLERK
IRS990/Form990PartVIISectionAGrp/TitleTxt4DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7SR VP OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt8SR VP DEVELOPMENT/BRAIN INJ SVCS
IRS990/Form990PartVIISectionAGrp/TitleTxt9SR VP BUSINESS STRATEGY
IRS990/Form990PartVIISectionAGrp/TitleTxt10CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt11SR VP SHELTER/SUBSTANCE USE SVCS
IRS990/Form990PartVIISectionAGrp/TitleTxt12VP OF MENTAL HEALTH/RECOVERY SVCS
IRS990/Form990PartVIISectionAGrp/TitleTxt13VP OF OUTPATIENT SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt14VP OF COMMUNITY RELATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt15MEDICAL DIRECTOR
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr01973
IRS990/FormerOfcrEmployeesListedInd00
IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd01
IRS990/FundraisingDirectExpensesAmt068855
IRS990/FundraisingGrossIncomeAmt088851
IRS990/GainOrLossGrp/SecuritiesAmt011044
IRS990/GamingActivitiesInd00
IRS990/GoverningBodyVotingMembersCnt07
IRS990/GovernmentGrantsAmt066764811
IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
IRS990/GrossAmountSalesAssetsGrp/SecuritiesAmt033175
IRS990/GrossReceiptsAmt080810891
IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd01
IRS990/IndependentAuditFinclStmtInd01
IRS990/IndependentVotingMemberCnt06
IRS990/IndivRcvdGreaterThan100KCnt014
IRS990/IndoorTanningServicesInd00
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InfoInScheduleOPartXIIInd0X
IRS990/InvestmentIncomeGrp/ExclusionAmt0473
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt0473
IRS990/InvestmentInJointVentureInd01
IRS990/InvestTaxExemptBondsInd00
IRS990/IRPDocumentCnt076
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt018519336
IRS990/LandBldgEquipBasisNetGrp/BOYAmt037738411
IRS990/LandBldgEquipBasisNetGrp/EOYAmt037534018
IRS990/LandBldgEquipCostOrOtherBssAmt056053354
IRS990/LegalDomicileStateCd0MA
IRS990/LessCostOthBasisSalesExpnssGrp/SecuritiesAmt022131
IRS990/LoanOutstandingInd00
IRS990/LobbyingActivitiesInd00
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0TO ENHANCE THE QUALITY OF LIFE FOR PEOPLE IN NEED, THROUGH THE PROVISION OF EFFECTIVE AND RESPONSIVE CLINICAL, RESIDENTIAL, AND REHABILITATIVE SERVICES.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
IRS990/MortgNotesPyblScrdInvstPropGrp/BOYAmt024181186
IRS990/MortgNotesPyblScrdInvstPropGrp/EOYAmt025118116
IRS990/NetAssetsOrFundBalancesBOYAmt08766054
IRS990/NetAssetsOrFundBalancesEOYAmt013288474
IRS990/NetGainOrLossInvestmentsGrp/ExclusionAmt011044
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt011044
IRS990/NetIncmFromFundraisingEvtGrp/ExclusionAmt019996
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt019996
IRS990/NetUnrelatedBusTxblIncmAmt00
IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt08766054
IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt013288474
IRS990/NoncashContributionsAmt025
IRS990/NondeductibleContributionsInd00
IRS990/OccupancyGrp/ManagementAndGeneralAmt0497159
IRS990/OccupancyGrp/ProgramServicesAmt06835658
IRS990/OccupancyGrp/TotalAmt07332817
IRS990/OfficerMailingAddressInd00
IRS990/OnBehalfOfIssuerInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt0755506
IRS990/OtherAssetsTotalGrp/EOYAmt01219731
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0124615
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt04904660
IRS990/OtherEmployeeBenefitsGrp/TotalAmt05029275
IRS990/OtherExpensesGrp/Desc0PROGRAM SUPPLIES
IRS990/OtherExpensesGrp/Desc1PROGRAM SUPPORT
IRS990/OtherExpensesGrp/Desc2ADMINISTRATIVE COSTS
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt0214582
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt11329184
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt2439985
IRS990/OtherExpensesGrp/ProgramServicesAmt02772959
IRS990/OtherExpensesGrp/ProgramServicesAmt11298927
IRS990/OtherExpensesGrp/ProgramServicesAmt26803
IRS990/OtherExpensesGrp/TotalAmt02987541
IRS990/OtherExpensesGrp/TotalAmt12628111
IRS990/OtherExpensesGrp/TotalAmt2446788
IRS990/OtherLiabilitiesGrp/BOYAmt0895135
IRS990/OtherLiabilitiesGrp/EOYAmt0878365
IRS990/OtherRevenueMiscGrp/BusinessCd0624100
IRS990/OtherRevenueMiscGrp/BusinessCd1624100
IRS990/OtherRevenueMiscGrp/Desc0MISCELLANEOUS
IRS990/OtherRevenueMiscGrp/Desc1DEFERRED PAYMENT LOANS
IRS990/OtherRevenueMiscGrp/ExclusionAmt0698733
IRS990/OtherRevenueMiscGrp/ExclusionAmt116770
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt0698733
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt116770
IRS990/OtherRevenueTotalAmt0715503
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt03187948
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt042039496
IRS990/OtherSalariesAndWagesGrp/TotalAmt045227444
IRS990/PartialLiquidationInd00
IRS990/PayPremiumsPrsnlBnftCntrctInd00
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0708537
IRS990/PayrollTaxesGrp/ProgramServicesAmt03548070
IRS990/PayrollTaxesGrp/TotalAmt04256607
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt065
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0684563
IRS990/PensionPlanContributionsGrp/TotalAmt0684628
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0461946
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt0610454
IRS990/PrincipalOfficerNm0SUSAN L STUBBS
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0624100
IRS990/ProgramServiceRevenueGrp/BusinessCd1624100
IRS990/ProgramServiceRevenueGrp/BusinessCd2624100
IRS990/ProgramServiceRevenueGrp/Desc0PATIENT SERVICE REVENUE
IRS990/ProgramServiceRevenueGrp/Desc1CLIENT FEES AND RENTAL SUBSIDIES
IRS990/ProgramServiceRevenueGrp/Desc2CONTRACTS
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt08392455
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt13342825
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt21097129
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt08392455
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt13342825
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt21097129
IRS990/ProgSrvcAccomActy2Grp/Desc0DEVELOPMENT AND BRAIN INJURY SERVICES - A FULL CONTINUUM OF COMMUNITY RESIDENTIAL AND SUPPORT PROGRAMS DESIGNED TO FULFILL THE NEEDS OF THE DEVELOPMENTALLY CHALLENGED INDIVIDUALS AND THOSE WHO HAVE SUSTAINED ACQUIRED OR TRAUMATIC BRAIN INJURY.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt041251793
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt02933814
IRS990/ProgSrvcAccomActy3Grp/Desc0OUTPATIENT AND HEALTH SERVICES - OUTPATIENT PSYCHOTHERAPY, MEDICATION AND OUTREACH SERVICES TO CHILDREN, ADOLESCENTS AND ADULTS.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt08224180
IRS990/ProgSrvcAccomActy3Grp/RevenueAmt07325756
IRS990/ProgSrvcAccomActyOtherGrp/Desc0SUBSTANCE USE RESIDENTIAL SERVICES - RESIDENTIAL AND SUPPORT SERVICESFOR INDIVIDUALS WITH SUBSTANCE ADDICTION ISSUES.
IRS990/ProgSrvcAccomActyOtherGrp/Desc1SHELTER AND HOUSING SERVICES - SUPPORT FOR FAMILIES AND INDIVIDUALS WHOARE HOMELESS, AT RISK OF HOMELESSNESS OR WHO HAVE PREVIOUSLY BEENHOMELESS. OUR NETWORK OF DROP-IN CENTERS AND HOUSING OPTIONS PROVIDES ARANGE OF SERVICES THAT PROMOTE AND ASSIST.
IRS990/ProgSrvcAccomActyOtherGrp/Desc2VOCATIONAL SERVICES - THIS PROGRAM ENCOMPASSES A DEDICATED GROUP OFSTAFF DEVOTED TO HELPING INDIVIDUALS WITH DISABILITIES FIND ANDMAINTAIN MEANINGFUL EMPLOYMENT.
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt01434635
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt13953379
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt21836874
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt01015037
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt1395220
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt2225977
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt061056918
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt00
IRS990/PYInvestmentIncomeAmt057579
IRS990/PYOtherExpensesAmt018608065
IRS990/PYOtherRevenueAmt0311941
IRS990/PYProgramServiceRevenueAmt014569966
IRS990/PYRevenuesLessExpensesAmt0931045
IRS990/PYSalariesCompEmpBnftPaidAmt056457294
IRS990/PYTotalExpensesAmt075065359
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt075996404
IRS990/QuidProQuoContributionsInd00
IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
IRS990/ReconcilationRevenueExpnssAmt04522420
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd01
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd00
IRS990/ReportOtherLiabilitiesInd01
IRS990/ReportProgramRelatedInvstInd00
IRS990/RevenueAmt0936605
IRS990/SavingsAndTempCashInvstGrp/BOYAmt0252
IRS990/SavingsAndTempCashInvstGrp/EOYAmt0252
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearAmt067140480
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt061056918
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt054319795
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt050572419
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt049029159
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/TotalAmt0282118771
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt0473
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus1YearAmt05415
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus2YearsAmt0545
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus3YearsAmt0616
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus4YearsAmt0248
IRS990ScheduleA/GrossInvestmentIncome170Grp/TotalAmt07297
IRS990ScheduleA/GrossReceiptsRltdActivitiesAmt070978892
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IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus1YearAmt0298131
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus2YearsAmt0229114
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus3YearsAmt0269113
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus4YearsAmt0108883
IRS990ScheduleA/OtherIncome170Grp/TotalAmt01620744
IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.99430
IRS990ScheduleA/PublicSupportPY170Pct00.99490
IRS990ScheduleA/PublicSupportTotal170Amt0282118771

Document Assets

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Filings

Displayed year

2021 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$51,115,438
Liabilities
$37,826,964
Net assets
$13,288,474
Revenue
$80,719,905
Expenses
$76,197,485
Net income
$4,522,420
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$70.2$39.5$30.7$106$100$5.53
2023Detailed filing. Detailed filing data is available for this year.$63.4$38.2$25.2$99.6$93.2$6.39
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$55.6$36.8$18.8$90.8$85.3$5.52
2021Detailed filing. Detailed filing data is available for this year.$51.1$37.8$13.3$80.7$76.2$4.52
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$49.8$41.0$8.77$76.0$75.1$0.93
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$42.6$34.7$7.84$68.7$68.4$0.32
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$40.3$32.8$7.51$64.3$65.7$1.47
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$33.6$24.6$8.98$64.6$63.4$1.21
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$27.5$19.7$7.77$58.4$56.7$1.67
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$22.1$16.0$6.10$52.4$50.9$1.44
2014Detailed filing. Detailed filing data is available for this year.$21.3$16.6$4.66$48.0$47.6$0.36
2013Import issue. A filing source exists for this year, but detailed import did not complete cleanly.$20.2$15.9$4.31$44.2$44.4$0.18
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$19.7$15.2$4.49$42.8
2011Summary only. Only limited summary data is available for this year.$19.1$14.3$4.81$39.7$40.8$1.03
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$18.9$13.1$5.81$38.2