Civic Intelligence

Servicenet Inc.

990 • Fiscal year 2018 • EIN 04-2526194

Jul 01, 2017 to Jun 30, 2018 • Filed on May 01, 2019

Organization ProfileSERVICENET.ORG

View Organization Page

21 Olander DriveNorthampton, MA 01060

(413) 585-1300

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

86th percentile

0.81x

Higher debt load relative to assets than 86% of similar nonprofits.

2018 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2018

Liabilities / Revenue

58th percentile

0.51x

Higher debt load relative to revenue than 58% of similar nonprofits.

2018 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2018

Net Margin

23rd percentile

-2.3%

Higher net margin than 23% of similar nonprofits.

2018 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2018

Top Officer Pay

26th percentile

$222,543

Higher top officer pay than 26% of similar nonprofits.

Top officer pay equals 0.3% of source-year revenue.

2018 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2018

Asset Growth

88th percentile

20%

Faster asset growth than 88% of similar nonprofits.

2018 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2017 to 2018

Revenue Growth

30th percentile

-0.5%

Faster revenue growth than 30% of similar nonprofits.

2018 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2017 to 2018

Balance Sheet
Liabilities / Assets86th percentile

Assets

Up

$40,315,868

Up $6,711,770 (+20%) from 2017

Net Assets

Down

$7,514,498

Down $1,470,021 (-16%) from 2017

Liabilities

Up

$32,801,370

Up $8,181,791 (+33%) from 2017

Revenue And Expenses
Liabilities / Revenue58th percentileNet Margin23rd percentile

Revenue

Down

$64,259,965

Down $353,373 (-0.5%) from 2017

Expenses

Up

$65,729,986

Up $2,326,972 (+3.7%) from 2017

Net Income

Down

-$1,470,021

Down $2,680,345 (-221%) from 2017

Historical Trend

Balance Sheet Trend

Asset Growth88th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2010: $18,919,154Liabilities 2010: $13,111,484Net Assets 2010: $5,807,6702010Assets 2011: $19,133,787Liabilities 2011: $14,320,901Net Assets 2011: $4,812,8862011Assets 2012: $19,679,074Liabilities 2012: $15,190,566Net Assets 2012: $4,488,5082012Assets 2013: $20,241,868Liabilities 2013: $15,930,366Net Assets 2013: $4,311,5022013Assets 2014: $21,280,031Liabilities 2014: $16,615,753Net Assets 2014: $4,664,2782014Assets 2015: $22,060,762Liabilities 2015: $15,956,800Net Assets 2015: $6,103,9622015Assets 2016: $27,499,552Liabilities 2016: $19,725,357Net Assets 2016: $7,774,1952016Assets 2017: $33,604,098Liabilities 2017: $24,619,579Net Assets 2017: $8,984,5192017Assets 2018: $40,315,868Liabilities 2018: $32,801,370Net Assets 2018: $7,514,4982018Assets 2019: $42,559,843Liabilities 2019: $34,724,834Net Assets 2019: $7,835,0092019Assets 2020: $49,766,165Liabilities 2020: $41,000,111Net Assets 2020: $8,766,0542020Assets 2021: $51,115,438Liabilities 2021: $37,826,964Net Assets 2021: $13,288,4742021Assets 2022: $55,557,340Liabilities 2022: $36,750,192Net Assets 2022: $18,807,1482022Assets 2023: $63,373,658Liabilities 2023: $38,176,880Net Assets 2023: $25,196,7782023Assets 2024: $70,209,840Liabilities 2024: $39,484,120Net Assets 2024: $30,725,7202024

Highlighted filing

2018

Assets$40,315,868
Liabilities$32,801,370
Net Assets$7,514,498
Open 2018 Filing

Operations Trend

Revenue Growth30th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$150M$100M$50M$0-$50MExpenses 2010: $38,206,6452010Revenue 2011: $39,745,193Expenses 2011: $40,771,200Net Income 2011: -$1,026,0072011Expenses 2012: $42,752,4792012Revenue 2013: $44,196,810Expenses 2013: $44,379,339Net Income 2013: -$182,5292013Revenue 2014: $47,978,033Expenses 2014: $47,619,734Net Income 2014: $358,2992014Revenue 2015: $52,354,250Expenses 2015: $50,914,566Net Income 2015: $1,439,6842015Revenue 2016: $58,389,755Expenses 2016: $56,719,522Net Income 2016: $1,670,2332016Revenue 2017: $64,613,338Expenses 2017: $63,403,014Net Income 2017: $1,210,3242017Revenue 2018: $64,259,965Expenses 2018: $65,729,986Net Income 2018: -$1,470,0212018Revenue 2019: $68,716,727Expenses 2019: $68,396,216Net Income 2019: $320,5112019Revenue 2020: $75,996,404Expenses 2020: $75,065,359Net Income 2020: $931,0452020Revenue 2021: $80,719,905Expenses 2021: $76,197,485Net Income 2021: $4,522,4202021Revenue 2022: $90,841,202Expenses 2022: $85,322,528Net Income 2022: $5,518,6742022Revenue 2023: $99,601,628Expenses 2023: $93,211,998Net Income 2023: $6,389,6302023Revenue 2024: $105,627,169Expenses 2024: $100,098,227Net Income 2024: $5,528,9422024

Highlighted filing

2018

Revenue$64,259,965
Expenses$65,729,986
Net Income-$1,470,021
Open 2018 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2017 to Jun 30, 2018
Signed
May 1, 2019
Return Version
2017v2.3
Gross Receipts
$64,695,520
Mission and Program Overview

Mission

To enhance the quality of life for people in need, through the provision of effective and responsive clinical, residential, and rehabilitative services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$25,968,182$26,645,996▲ $677,814
Accounts Receivable$6,036,302$6,112,364▲ $76,062
Cash and Non-Interest-Bearing Accounts$71,485$1,534,365▲ $1,462,880
Prepaid Expenses and Deferred Charges$464,373$625,762▲ $161,389
Savings and Temporary Cash Investments$657,925$625,623▼ $32,302
Total Assets$33,604,098$40,315,868▲ $6,711,770
Other Assets Total$405,831$4,771,758▲ $4,365,927
Liabilities
Mortgage Notes Payable Secured by Investment Property$15,013,701$17,556,421▲ $2,542,720
Tax Exempt Bond Liabilities$5,493,608$8,921,612▲ $3,428,004
Accounts Payable and Accrued Expenses$3,410,314$5,670,525▲ $2,260,211
Other Liabilities$701,956$652,812▼ $49,144
Total Liabilities$24,619,579$32,801,370▲ $8,181,791
Net Assets / Fund Balance
Unrestricted Net Assets$8,984,519$7,514,498▼ $1,470,021
Total Net Assets Fund Balance$8,984,519$7,514,498▼ $1,470,021
Total Liabilities and Net Assets / Fund Balance$33,604,098$40,315,868▲ $6,711,770

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$18,532,815$8,305,497$26,838,312
Land$5,537,941-$5,537,941
Other Land Buildings$1,442,881$2,786,218$4,229,099
Equipment$805,209$1,051,383$1,856,592
Leasehold Improvements$327,150$350,249$677,399
Other Assets Org$84,504--
Compensation and Service Providers
Top Officer Pay26th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Susan L StubbsPresident & CEOFT$207,302$15,241$222,543
Ali MoshiriMedical DirectorFT$185,719$7,261$192,980
Abbas HamdanSr VP Development/brain inFT$157,837$21,122$178,959
Bruno CalouroSr VP of OperationsFT$150,856$17,484$168,340
James FrutkinSr VP Business StrategyFT$141,543$12,829$154,372
Jay SacchettiSr VP Shelter/substanceFT$130,059$6,223$136,282
Genevieve SchreiberCFOFT$113,477$15,584$129,061
Jeanne BishopVP of Mental Health/recoveFT$107,938$11,458$119,396
Amy SwisherVP of Community RelationsFT$95,439$10,604$106,043
Karen FranklinVP of Outpatient ServicesFT$89,613$14,450$104,063

Board Members and Trustees

NameTitle
Karen JacksonChairperson
Mohammed AlumVice Chair/asst Treasurer
Isaac SeigelDirector
Lori GroverDirector
Mary DugganDirector
Pamela PatonDirector
Polly NormandDirector
William FisherDirector
Annette IglarshAsst Clerk
Randy FrostClerk

Highest Paid Contractors

ContractorServicesLocationCompensation
E-hana LLCPsychiatrist87 LOCUST STREET, Northampton, MA 01060$178,172
-Computer Programmers92928 PALAILAI, Kaploei, HI 96707$121,265
Revenue and Support

Revenue Composition

Contributions and Grants
$50,572,419
Program Service Revenue
$13,379,953
Investment Income
$-16,769
Other Revenue
$324,362
All Other Contributions
$207,821
Change in Net Assets
$-1,470,021

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Food Inventory1$69,721Fair Value
Other Non Cash Contri Table1$11,850Fair Value
Total Noncash Contributions2$81,571-

Audited Revenue Reconciliation

Revenue per Audited Statements
$64,259,965
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Total Revenue per Audited Statements
$64,259,965
Total Revenue per Form 990
$64,259,965
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$49,236,184
Other Expenses$16,493,802
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$36,177,841$3,041,377-$39,219,218
Occupancy$5,209,138$456,487-$5,665,625
Other Employee Benefits$3,923,454$450,304-$4,373,758
Payroll Taxes$3,420,113$359,091-$3,779,204
Depreciation Depletion$1,730,029$152,734-$1,882,763
Current Officers, Directors, Trustees, and Key Employees$580,990$684,339-$1,265,329
All Other Expenses$934,181$122,240-$1,056,421
Other Expenses$734,947$316,042-$734,947
Pension Plan Contributions$553,840$44,835-$598,675
Information Technology-$574,221-$574,221
Travel$536,083$14,483-$550,566
Office Expenses-$478,791-$478,791
Fees for Services Management-$80,608-$80,608
Fees for Services Accounting-$64,178-$64,178
Fees for Services Legal-$62,503-$62,503
Conferences and Meetings-$57,884-$57,884
Interest-$54,267-$54,267
Total Functional Expenses$58,715,602$7,014,384$0$65,729,986

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$65,729,986
Total Expenses per Audited Statements$65,729,986
Total Expenses per Form 990$65,729,986
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$55,249
Fundraising Direct Expenses$0
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Shelter Sunday$47,862$37,519-$37,519
Garden Party$21,875$17,730-$17,730
Total Events$69,737$55,249-$55,249
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Assets Held in Trust$482,968
Deferred Construction Grants$169,844

Bond Issues

BondIssuerIssuedIssue PricePurpose
DMassachusetts Development Finance Agency2017-08-14$4,100,000Property acquisition and refinance
AMassachusetts Development Finance Agency2014-04-01$3,690,000Property acquisition and refinance
BMassachusetts Development Finance Agency2005-04-07$2,115,000Property acquisition and refinance
CMassachusetts Development Finance Agency2015-10-14$1,848,000Property acquisition and refinance

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
D$4,100,000--$77,082
A$3,690,000$1,483,786$764,238$73,800
B$2,115,000-$1,893,134$50,525
C$1,848,000-$174,016$57,623

Bond Financing Compliance

No rebate due
No
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Servicenet uses a cpa firm as its paid return preparer, with the agency's chief financial officer (cfo) acting as liason. A draft of the return is emailed to all members of the board of directors, with changes from prior years highlighted by the cfo. The cfo is available to answer any questions or concerns. After a ten day review period in which a board member could request changes, the return is signed by the chief executive officer.”

Form 990, Part VI, Section B, Line 12C

“Process for monitoring compliance with the conflict of interest policy: each year in september, each board member signs a new conflict of interest policy statement, providing disclosure of any potential conflicts of interest. The board chair reviews these statements to ensure that any potential conflicts are known and appropriately addressed. Over the course of the year, senior management advises the board of any probable new large vendors, joint ventures, etc. And asks the board if there are any issues or possible related-party implications.”

Form 990, Part VI, Section B, Line 15A

“Process for determining compensation of chief executive officer: the personnel committee of the board of directors performs a thorough analysis to determine the prevailing salary for this position. The investigation includes reviewing annual revenue and ceo salary and benefit information of other human service agencies. Data sources include uniform financial reports filed with the commonwealth of massachusetts (which are available online), form 990s filed with the irs (also available online), and salary/benefit studies prepared by various employment specialists and trade associations in the human services industry.”

Form 990, Part VI, Section C, Line 19

“All documents are available for viewing by the public in our fiscal department, located at 21 olander drive, northampton, ma. Upon request, these documents can be either copied and mailed, or scanned and emailed.”

Filing and Contact Details

Filer

Filer Name
Servicenet Inc
EIN
04-2526194
Phone
4135851300
Address
21 OLANDER DRIVE, NORTHAMPTON, MA 01060

Signing Officer

Name
Susan L Stubbs
Title
President and CEO
Phone
4135851300
Signed
2019-05-01
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Susan L Stubbs
Formed
1973
Legal Domicile
Ma
Voting Board Members
11
Independent Board Members
10
Employees
1,978
Volunteers
112

Preparer

Firm
Alexander Aronson Finning & Co Pc
Address
50 WASHINGTON STREET, WESTBOROUGH, MA 01581
Preparer
Matthew Troiano CPA
Phone
5083669100
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 2C

“This process has not changed from the prior year.”

Financial Statement Notes

PART X, LINE 2:

“The agency accounts for uncertainty in income taxes in accordance with asc topic, income taxes. This standard clarifies the accounting for uncertainty in tax positions and prescribes a recognition threshold and measurement attribute for the financial statement regarding a tax position taken or expected to be taken in a tax return. The agency has determined that there are no uncertain tax positions which qualify for either recognition or disclosure in the financial statements at june 30, 2018. The agency's information returns are subject to examination by the federal and state jurisdictions.”

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt00
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt10
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt20
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt30
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt415241
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt50
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt60
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt70
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt80
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt90
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt100
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1112829
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1221122
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt136223
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1417484
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1510604
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1611458
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1714450
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt187261
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1915584
IRS990/Form990PartVIISectionAGrp/PersonNm0KAREN JACKSON
IRS990/Form990PartVIISectionAGrp/PersonNm1RANDY FROST
IRS990/Form990PartVIISectionAGrp/PersonNm2MOHAMMED ALUM
IRS990/Form990PartVIISectionAGrp/PersonNm3ANNETTE IGLARSH
IRS990/Form990PartVIISectionAGrp/PersonNm4SUSAN L STUBBS
IRS990/Form990PartVIISectionAGrp/PersonNm5MARY DUGGAN
IRS990/Form990PartVIISectionAGrp/PersonNm6LORI GROVER
IRS990/Form990PartVIISectionAGrp/PersonNm7PAMELA PATON
IRS990/Form990PartVIISectionAGrp/PersonNm8WILLIAM FISHER
IRS990/Form990PartVIISectionAGrp/PersonNm9POLLY NORMAND
IRS990/Form990PartVIISectionAGrp/PersonNm10ISAAC SEIGEL
IRS990/Form990PartVIISectionAGrp/PersonNm11JAMES FRUTKIN
IRS990/Form990PartVIISectionAGrp/PersonNm12ABBAS HAMDAN
IRS990/Form990PartVIISectionAGrp/PersonNm13JAY SACCHETTI
IRS990/Form990PartVIISectionAGrp/PersonNm14BRUNO CALOURO
IRS990/Form990PartVIISectionAGrp/PersonNm15AMY SWISHER
IRS990/Form990PartVIISectionAGrp/PersonNm16JEANNE BISHOP
IRS990/Form990PartVIISectionAGrp/PersonNm17KAREN FRANKLIN
IRS990/Form990PartVIISectionAGrp/PersonNm18ALI MOSHIRI
IRS990/Form990PartVIISectionAGrp/PersonNm19GENEVIEVE SCHREIBER
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt4207302
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt11141543
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt12157837
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt13130059
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt14150856
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt1595439
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt16107938
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt1789613
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt18185719
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt19113477
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt160
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt180
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt190
IRS990/Form990PartVIISectionAGrp/TitleTxt0CHAIRPERSON
IRS990/Form990PartVIISectionAGrp/TitleTxt1CLERK
IRS990/Form990PartVIISectionAGrp/TitleTxt2VICE CHAIR/ASST TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3ASST CLERK
IRS990/Form990PartVIISectionAGrp/TitleTxt4PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11SR VP BUSINESS STRATEGY
IRS990/Form990PartVIISectionAGrp/TitleTxt12SR VP DEVELOPMENT/BRAIN IN
IRS990/Form990PartVIISectionAGrp/TitleTxt13SR VP SHELTER/SUBSTANCE
IRS990/Form990PartVIISectionAGrp/TitleTxt14SR VP OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt15VP OF COMMUNITY RELATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt16VP OF MENTAL HEALTH/RECOVE
IRS990/Form990PartVIISectionAGrp/TitleTxt17VP OF OUTPATIENT SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt18MEDICAL DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt19CFO
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr01973
IRS990/FormerOfcrEmployeesListedInd00
IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd01
IRS990/FundraisingAmt014488
IRS990/FundraisingDirectExpensesAmt00
IRS990/FundraisingGrossIncomeAmt055249
IRS990/GainOrLossGrp/SecuritiesAmt0-17385
IRS990/GamingActivitiesInd00
IRS990/GoverningBodyVotingMembersCnt011
IRS990/GovernmentGrantsAmt050288553
IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
IRS990/GrossAmountSalesAssetsGrp/SecuritiesAmt0418170
IRS990/GrossReceiptsAmt064695520
IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd01
IRS990/IndependentAuditFinclStmtInd01
IRS990/IndependentVotingMemberCnt010
IRS990/IndivRcvdGreaterThan100KCnt08
IRS990/IndoorTanningServicesInd00
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InfoInScheduleOPartXIIInd0X
IRS990/InformationTechnologyGrp/ManagementAndGeneralAmt0574221
IRS990/InformationTechnologyGrp/TotalAmt0574221
IRS990/InterestGrp/ManagementAndGeneralAmt054267
IRS990/InterestGrp/TotalAmt054267
IRS990/InvestmentIncomeGrp/ExclusionAmt0616
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt0616
IRS990/InvestmentInJointVentureInd01
IRS990/InvestTaxExemptBondsInd00
IRS990/IRPDocumentCnt0145
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt012493347
IRS990/LandBldgEquipBasisNetGrp/BOYAmt025968182
IRS990/LandBldgEquipBasisNetGrp/EOYAmt026645996
IRS990/LandBldgEquipCostOrOtherBssAmt039139343
IRS990/LegalDomicileStateCd0MA
IRS990/LessCostOthBasisSalesExpnssGrp/SecuritiesAmt0435555
IRS990/LoanOutstandingInd00
IRS990/LobbyingActivitiesInd00
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0TO ENHANCE THE QUALITY OF LIFE FOR PEOPLE IN NEED, THROUGH THE PROVISION OF EFFECTIVE AND RESPONSIVE CLINICAL, RESIDENTIAL, AND REHABILITATIVE SERVICES.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
IRS990/MortgNotesPyblScrdInvstPropGrp/BOYAmt015013701
IRS990/MortgNotesPyblScrdInvstPropGrp/EOYAmt017556421
IRS990/NetAssetsOrFundBalancesBOYAmt08984519
IRS990/NetAssetsOrFundBalancesEOYAmt07514498
IRS990/NetGainOrLossInvestmentsGrp/RelatedOrExemptFuncIncomeAmt0-17385
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt0-17385
IRS990/NetIncmFromFundraisingEvtGrp/ExclusionAmt055249
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt055249
IRS990/NetUnrelatedBusTxblIncmAmt00
IRS990/NoncashContributionsAmt081571
IRS990/NondeductibleContributionsInd00
IRS990/OccupancyGrp/ManagementAndGeneralAmt0456487
IRS990/OccupancyGrp/ProgramServicesAmt05209138
IRS990/OccupancyGrp/TotalAmt05665625
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt0478791
IRS990/OfficeExpensesGrp/TotalAmt0478791
IRS990/OfficerMailingAddressInd00
IRS990/OnBehalfOfIssuerInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsSFAS117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt0405831
IRS990/OtherAssetsTotalGrp/EOYAmt04771758
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0450304
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt03923454
IRS990/OtherEmployeeBenefitsGrp/TotalAmt04373758
IRS990/OtherExpensesGrp/Desc0PROGRAM SUPPORT
IRS990/OtherExpensesGrp/Desc1VEHICLE
IRS990/OtherExpensesGrp/Desc2PROGRAM SUPPLIES
IRS990/OtherExpensesGrp/Desc3MEALS
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt0316042
IRS990/OtherExpensesGrp/ProgramServicesAmt03400303
IRS990/OtherExpensesGrp/ProgramServicesAmt1768446
IRS990/OtherExpensesGrp/ProgramServicesAmt2746237
IRS990/OtherExpensesGrp/ProgramServicesAmt3734947
IRS990/OtherExpensesGrp/TotalAmt03400303
IRS990/OtherExpensesGrp/TotalAmt11084488
IRS990/OtherExpensesGrp/TotalAmt2746237
IRS990/OtherExpensesGrp/TotalAmt3734947
IRS990/OtherLiabilitiesGrp/BOYAmt0701956
IRS990/OtherLiabilitiesGrp/EOYAmt0652812
IRS990/OtherRevenueMiscGrp/BusinessCd0624100
IRS990/OtherRevenueMiscGrp/BusinessCd1624100
IRS990/OtherRevenueMiscGrp/Desc0MISCELLANEOUS
IRS990/OtherRevenueMiscGrp/Desc1DEFERRED PAYMENT LOANS
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt0252343
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt116770
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt0252343
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt116770
IRS990/OtherRevenueTotalAmt0269113
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt03041377
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt036177841
IRS990/OtherSalariesAndWagesGrp/TotalAmt039219218
IRS990/OtherWebsiteInd0X
IRS990/PartialLiquidationInd00
IRS990/PayPremiumsPrsnlBnftCntrctInd00
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0359091
IRS990/PayrollTaxesGrp/ProgramServicesAmt03420113
IRS990/PayrollTaxesGrp/TotalAmt03779204
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt044835
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0553840
IRS990/PensionPlanContributionsGrp/TotalAmt0598675
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0464373
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt0625762
IRS990/PrincipalOfficerNm0SUSAN L STUBBS
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0624100
IRS990/ProgramServiceRevenueGrp/BusinessCd1624100
IRS990/ProgramServiceRevenueGrp/BusinessCd2624100
IRS990/ProgramServiceRevenueGrp/Desc0PATIENT SERVICE REVENUE
IRS990/ProgramServiceRevenueGrp/Desc1CLIENT FEES AND RENTAL SUBSIDIES
IRS990/ProgramServiceRevenueGrp/Desc2CONTRACTS
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt08389985
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt12863395
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt22126573
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt08389985
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt12863395
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt22126573
IRS990/ProgSrvcAccomActy2Grp/Desc0DEVELOPMENT AND BRAIN INJURY SERVICES - A FULL CONTINUUM OF COMMUNITY RESIDENTIAL AND SUPPORT PROGRAMS DESIGNED TO FULFILL THE NEEDS OF THE DEVELOPMENTALLY CHALLENGED INDIVIDUALS AND THOSE WHO HAVE SUSTAINED ACQUIRED OR TRAUMATIC BRAIN INJURY.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt031820241
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt02279690
IRS990/ProgSrvcAccomActy3Grp/Desc0OUTPATIENT AND HEALTH SERVICES - OUTPATIENT PSYCHOTHERAPY, MEDICATION AND OUTREACH SERVICES TO CHILDREN, ADOLESCENTS AND ADULTS.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt010345709
IRS990/ProgSrvcAccomActy3Grp/RevenueAmt09645018
IRS990/ProgSrvcAccomActyOtherGrp/Desc0SUBSTANCE USE RESIDENTIAL SERVICES - RESIDENTIAL AND SUPPORT SERVICES FOR INDIVIDUALS WITH SUBSTANCE ADDICTION ISSUES.
IRS990/ProgSrvcAccomActyOtherGrp/Desc1SHELTER AND HOUSING SERVICES - SUPPORT FOR FAMILIES AND INDIVIDUALS WHO ARE HOMELESS, AT RISK OF HOMELESSNESS OR WHO HAVE PREVIOUSLY BEEN HOMELESS. OUR NETWORK OF DROP-IN CENTERS AND HOUSING OPTIONS PROVIDES A RANGE OF SERVICES THAT PROMOTE AND ASSIST PEOPLE'S EFFORTS TO ACHEIVE STABLE AND SELF SUPPORTING LIVES.
IRS990/ProgSrvcAccomActyOtherGrp/Desc2VOCATIONAL SERVICES - THIS PROGRAM ENCOMPASSES A DEDICATED GROUP OF STAFF DEVOTED TO HELPING INDIVIDUALS WITH DISABILITIES FIND AND MAINTAIN MEANINGFUL EMPLOYMENT.
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt01287073
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt13752387
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt22013669
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt0300234
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt1475297
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt291030
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt049029159
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt00

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Displayed year

2018 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$40,315,868
Liabilities
$32,801,370
Net assets
$7,514,498
Revenue
$64,259,965
Expenses
$65,729,986
Net income
-$1,470,021
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$70.2$39.5$30.7$106$100$5.53
2023Detailed filing. Detailed filing data is available for this year.$63.4$38.2$25.2$99.6$93.2$6.39
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$55.6$36.8$18.8$90.8$85.3$5.52
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$51.1$37.8$13.3$80.7$76.2$4.52
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$49.8$41.0$8.77$76.0$75.1$0.93
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$42.6$34.7$7.84$68.7$68.4$0.32
2018Detailed filing. Detailed filing data is available for this year.$40.3$32.8$7.51$64.3$65.7$1.47
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$33.6$24.6$8.98$64.6$63.4$1.21
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$27.5$19.7$7.77$58.4$56.7$1.67
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$22.1$16.0$6.10$52.4$50.9$1.44
2014Detailed filing. Detailed filing data is available for this year.$21.3$16.6$4.66$48.0$47.6$0.36
2013Import issue. A filing source exists for this year, but detailed import did not complete cleanly.$20.2$15.9$4.31$44.2$44.4$0.18
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$19.7$15.2$4.49$42.8
2011Summary only. Only limited summary data is available for this year.$19.1$14.3$4.81$39.7$40.8$1.03
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$18.9$13.1$5.81$38.2