Civic Intelligence

Servicenet Inc.

990 • Fiscal year 2020 • EIN 04-2526194

Jul 01, 2019 to Jun 30, 2020 • Filed on May 10, 2021

Organization ProfileSERVICENET.ORG

View Organization Page

21 Olander DriveNorthampton, MA 01060

(413) 582-9502

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

86th percentile

0.82x

Higher debt load relative to assets than 86% of similar nonprofits.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2020

Liabilities / Revenue

57th percentile

0.54x

Higher debt load relative to revenue than 57% of similar nonprofits.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2020

Net Margin

40th percentile

1.2%

Higher net margin than 40% of similar nonprofits.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2020

Top Officer Pay

43rd percentile

$310,335

Higher top officer pay than 43% of similar nonprofits.

Top officer pay equals 0.4% of source-year revenue.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2020

Asset Growth

74th percentile

17%

Faster asset growth than 74% of similar nonprofits.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2019 to 2020

Revenue Growth

70th percentile

11%

Faster revenue growth than 70% of similar nonprofits.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2019 to 2020

Balance Sheet
Liabilities / Assets86th percentile

Assets

Up

$49,766,165

Up $7,206,322 (+17%) from 2019

Net Assets

Up

$8,766,054

Up $931,045 (+12%) from 2019

Liabilities

Up

$41,000,111

Up $6,275,277 (+18%) from 2019

Revenue And Expenses
Liabilities / Revenue57th percentileNet Margin40th percentile

Revenue

Up

$75,996,404

Up $7,279,677 (+11%) from 2019

Expenses

Up

$75,065,359

Up $6,669,143 (+9.8%) from 2019

Net Income

Up

$931,045

Up $610,534 (+190%) from 2019

Historical Trend

Balance Sheet Trend

Asset Growth74th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2010: $18,919,154Liabilities 2010: $13,111,484Net Assets 2010: $5,807,6702010Assets 2011: $19,133,787Liabilities 2011: $14,320,901Net Assets 2011: $4,812,8862011Assets 2012: $19,679,074Liabilities 2012: $15,190,566Net Assets 2012: $4,488,5082012Assets 2013: $20,241,868Liabilities 2013: $15,930,366Net Assets 2013: $4,311,5022013Assets 2014: $21,280,031Liabilities 2014: $16,615,753Net Assets 2014: $4,664,2782014Assets 2015: $22,060,762Liabilities 2015: $15,956,800Net Assets 2015: $6,103,9622015Assets 2016: $27,499,552Liabilities 2016: $19,725,357Net Assets 2016: $7,774,1952016Assets 2017: $33,604,098Liabilities 2017: $24,619,579Net Assets 2017: $8,984,5192017Assets 2018: $40,315,868Liabilities 2018: $32,801,370Net Assets 2018: $7,514,4982018Assets 2019: $42,559,843Liabilities 2019: $34,724,834Net Assets 2019: $7,835,0092019Assets 2020: $49,766,165Liabilities 2020: $41,000,111Net Assets 2020: $8,766,0542020Assets 2021: $51,115,438Liabilities 2021: $37,826,964Net Assets 2021: $13,288,4742021Assets 2022: $55,557,340Liabilities 2022: $36,750,192Net Assets 2022: $18,807,1482022Assets 2023: $63,373,658Liabilities 2023: $38,176,880Net Assets 2023: $25,196,7782023Assets 2024: $70,209,840Liabilities 2024: $39,484,120Net Assets 2024: $30,725,7202024

Highlighted filing

2020

Assets$49,766,165
Liabilities$41,000,111
Net Assets$8,766,054
Open 2020 Filing

Operations Trend

Revenue Growth70th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$150M$100M$50M$0-$50MExpenses 2010: $38,206,6452010Revenue 2011: $39,745,193Expenses 2011: $40,771,200Net Income 2011: -$1,026,0072011Expenses 2012: $42,752,4792012Revenue 2013: $44,196,810Expenses 2013: $44,379,339Net Income 2013: -$182,5292013Revenue 2014: $47,978,033Expenses 2014: $47,619,734Net Income 2014: $358,2992014Revenue 2015: $52,354,250Expenses 2015: $50,914,566Net Income 2015: $1,439,6842015Revenue 2016: $58,389,755Expenses 2016: $56,719,522Net Income 2016: $1,670,2332016Revenue 2017: $64,613,338Expenses 2017: $63,403,014Net Income 2017: $1,210,3242017Revenue 2018: $64,259,965Expenses 2018: $65,729,986Net Income 2018: -$1,470,0212018Revenue 2019: $68,716,727Expenses 2019: $68,396,216Net Income 2019: $320,5112019Revenue 2020: $75,996,404Expenses 2020: $75,065,359Net Income 2020: $931,0452020Revenue 2021: $80,719,905Expenses 2021: $76,197,485Net Income 2021: $4,522,4202021Revenue 2022: $90,841,202Expenses 2022: $85,322,528Net Income 2022: $5,518,6742022Revenue 2023: $99,601,628Expenses 2023: $93,211,998Net Income 2023: $6,389,6302023Revenue 2024: $105,627,169Expenses 2024: $100,098,227Net Income 2024: $5,528,9422024

Highlighted filing

2020

Revenue$75,996,404
Expenses$75,065,359
Net Income$931,045
Open 2020 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2019 to Jun 30, 2020
Signed
May 10, 2021
Return Version
2019v5.2
Gross Receipts
$76,222,453
Mission and Program Overview

Mission

To enhance the quality of life for people in need, through the provision of effective and responsive clinical, residential, and rehabilitative services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$34,700,698$37,738,411▲ $3,037,713
Accounts Receivable$6,616,362$8,930,796▲ $2,314,434
Cash and Non-Interest-Bearing Accounts$69,381$1,879,254▲ $1,809,873
Prepaid Expenses and Deferred Charges$551,667$461,946▼ $89,721
Savings and Temporary Cash Investments-$252-
Total Assets$42,559,843$49,766,165▲ $7,206,322
Other Assets Total$621,735$755,506▲ $133,771
Liabilities
Mortgage Notes Payable Secured by Investment Property$21,045,026$24,181,186▲ $3,136,160
Tax Exempt Bond Liabilities$8,366,887$7,824,830▼ $542,057
Accounts Payable and Accrued Expenses$4,724,773$7,611,439▲ $2,886,666
Other Liabilities$153,073$895,135▲ $742,062
Escrow Account Liability$435,075$487,521▲ $52,446
Total Liabilities$34,724,834$41,000,111▲ $6,275,277
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$7,835,009$8,766,054▲ $931,045
Total Net Assets Fund Balance$7,835,009$8,766,054▲ $931,045
Total Liabilities and Net Assets / Fund Balance$42,559,843$49,766,165▲ $7,206,322

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$27,944,470$10,906,745$38,851,215
Land$7,518,469-$7,518,469
Other Land Buildings$1,055,188$3,669,056$4,724,244
Equipment$1,039,661$1,566,364$2,606,025
Leasehold Improvements$180,623$419,169$599,792
Compensation and Service Providers
Top Officer Pay43rd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Louis VelazquezMedical DirectorFT$288,008$22,327$310,335
Susan L StubbsPresident & CEOFT$210,742$15,587$226,329
Bruno CalouroSr VP of OperationsFT$168,477$21,031$189,508
Abbas HamdanSr VP Development/brain inFT$167,024$21,046$188,070
James FrutkinSr VP Business StrategyFT$146,878$13,853$160,731
Genevieve SchreiberCFOFT$126,191$15,856$142,047
Jay SacchettiSr VP Shelter/substanceFT$133,394$6,249$139,643
Jeanne BishopVP of Mental Health/recoveFT$114,506$12,416$126,922
Karen FranklinVP of Outpatient ServicesFT$99,051$16,286$115,337
Amy TimminsVP of Community RelationsFT$96,060$11,537$107,597

Board Members and Trustees

NameTitle
Annette IglarshChairperson
Brian JarrettDirector
Elizabeth PetegorskyDirector
Lori GroverDirector
William FisherDirector
Polly NormandClerk
Mary DugganTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
E-hana LLCPsychiatrist87 LOCUST STREET, Northampton, MA 01060$201,042
-Computer Programmers92 PALAILAI STREET 76, Kaploei, HI 96707$120,730
Revenue and Support

Revenue Composition

Contributions and Grants
$61,056,918
Program Service Revenue
$14,569,966
Investment Income
$57,579
Other Revenue
$311,941
All Other Contributions
$202,287
Change in Net Assets
$931,045

Audited Revenue Reconciliation

Revenue per Audited Statements
$75,996,404
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$46,967
Total Revenue per Audited Statements
$76,043,371
Total Revenue per Form 990
$75,996,404
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$56,457,294
Other Expenses$18,608,065
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$41,831,772$3,489,103-$45,320,875
Occupancy$6,406,853$506,973-$6,913,826
Payroll Taxes$4,240,055$491,365-$4,731,420
Other Employee Benefits$4,019,671$361,898-$4,381,569
Fees for Services Other$2,621,246$21,827-$2,643,073
Depreciation Depletion$1,998,712$419,145-$2,417,857
Current Officers, Directors, Trustees, and Key Employees$583,734$836,045-$1,419,779
Travel$1,217,358$116,767-$1,334,125
Pension Plan Contributions$574,138$29,513-$603,651
Other Expenses$3,857$550,004-$553,861
Fees for Services Accounting-$75,840-$75,840
Total Functional Expenses$66,945,774$8,119,585$0$75,065,359

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$75,112,326
Expenses per Audited Statements$75,065,359
Total Expenses per Form 990$75,065,359
Expenses Not Reported on Form 990$46,967
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$60,777
Fundraising Direct Expenses$46,967
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Shelter Sunday$62,998$60,777$46,967$13,810
Total Events$62,998$60,777$46,967$13,810
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
Bruno CalouroBusiness Is Owned by Senior Vice PresidentThe Company Provides Communication Services, Which Was Approved by the Board of Directors.No$83,464
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Conditional Advances$758,832
Deferred Construction Grants$136,303

Bond Issues

BondIssuerIssuedIssue PricePurpose
DMassachusetts Development Finance Agency2017-08-14$4,100,000Property acquisition and refinance
AMassachusetts Development Finance Agency2014-04-01$3,690,000Property acquisition and refinance
BMassachusetts Development Finance Agency2005-04-07$2,115,000Property acquisition and refinance
CMassachusetts Development Finance Agency2015-10-14$1,848,000Property acquisition and refinance

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
D$4,100,000-$226,878$77,082
A$3,690,000$1,483,786$1,243,531$73,800
B$2,115,000-$2,010,101$50,525
C$1,848,000-$447,660$57,623

Bond Financing Compliance

No rebate due
No
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Servicenet uses a cpa firm as its paid return preparer, with the agency's chief financial officer (cfo) acting as liason. A draft of the return is emailed to all members of the board of directors, with changes from prior years highlighted by the cfo. The cfo is available to answer any questions or concerns. After a ten day review period in which a board member could request changes, the return is signed by the chief executive officer.”

Form 990, Part VI, Section B, Line 12C

“Process for monitoring compliance with the conflict of interest policy: each year in september, each board member signs a new conflict of interest policy statement, providing disclosure of any potential conflicts of interest. The board chair reviews these statements to ensure that any potential conflicts are known and appropriately addressed. Over the course of the year, senior management advises the board of any probable new large vendors, joint ventures, etc. And asks the board if there are any issues or possible related-party implications.”

Form 990, Part VI, Section B, Line 15A

“Process for determining compensation of chief executive officer: the personnel committee of the board of directors performs a thorough analysis to determine the prevailing salary for this position. The investigation includes reviewing annual revenue and ceo salary and benefit information of other human service agencies. Data sources include uniform financial reports filed with the commonwealth of massachusetts (which are available online), form 990s filed with the irs (also available online), and salary/benefit studies prepared by various employment specialists and trade associations in the human services industry.”

Form 990, Part VI, Section C, Line 19

“All documents are available for viewing by the public in our fiscal department, located at 21 olander drive, northampton, ma. Upon request, these documents can be either copied and mailed, or scanned and emailed.”

Filing and Contact Details

Filer

Filer Name
Servicenet Inc
EIN
04-2526194
Phone
4135829502
Address
21 OLANDER DRIVE, NORTHAMPTON, MA 01060

Signing Officer

Name
Susan L Stubbs
Title
President and CEO
Phone
4135829502
Signed
2021-05-10
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Susan L Stubbs
Formed
1973
Legal Domicile
Ma
Voting Board Members
8
Independent Board Members
7
Employees
2,073
Volunteers
25

Preparer

Firm
Aafcpas Inc
Address
50 WASHINGTON STREET, WESTBOROUGH, MA 01581
Preparer
Justin K Leroux CPA
Phone
5083669100
Supplemental Narrative

Additional Explanations

FORM 990, PART XII, LINE 2C:

“This process has not changed from the prior year.”

Financial Statement Notes

PART IV, LINE 2B:

“Assets held in trust represent funds that the agency holds on behalf of clients for which the agency is the representative payee. These amounts are disbursed by the agency to pay for client expenses on their behalf. All amounts held by the agency can only be used for specific client expenses.”

PART X, LINE 2:

“The agency accounts for uncertainty in income taxes in accordance with asc topic, income taxes. This standard clarifies the accounting for uncertainty in tax positions and prescribes a recognition threshold and measurement attribute for the financial statement regarding a tax position taken or expected to be taken in a tax return. The agency has determined that there are no uncertain tax positions which qualify for either recognition or disclosure in the financial statements at june 30, 2020. The agency's information returns are subject to examination by the federal and state jurisdictions.”

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Special events expense 46,967.”

PART XII, LINE 2D - OTHER ADJUSTMENTS:

“Special events expense 46,967.”

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt120
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt130
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt140
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt150
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt160
IRS990/Form990PartVIISectionAGrp/PersonNm0LOUIS VELAZQUEZ
IRS990/Form990PartVIISectionAGrp/PersonNm1SUSAN L STUBBS
IRS990/Form990PartVIISectionAGrp/PersonNm2BRUNO CALOURO
IRS990/Form990PartVIISectionAGrp/PersonNm3ABBAS HAMDAN
IRS990/Form990PartVIISectionAGrp/PersonNm4JAMES FRUTKIN
IRS990/Form990PartVIISectionAGrp/PersonNm5GENEVIEVE SCHREIBER
IRS990/Form990PartVIISectionAGrp/PersonNm6JAY SACCHETTI
IRS990/Form990PartVIISectionAGrp/PersonNm7JEANNE BISHOP
IRS990/Form990PartVIISectionAGrp/PersonNm8KAREN FRANKLIN
IRS990/Form990PartVIISectionAGrp/PersonNm9AMY TIMMINS
IRS990/Form990PartVIISectionAGrp/PersonNm10ANNETTE IGLARSH
IRS990/Form990PartVIISectionAGrp/PersonNm11MARY DUGGAN
IRS990/Form990PartVIISectionAGrp/PersonNm12POLLY NORMAND
IRS990/Form990PartVIISectionAGrp/PersonNm13LORI GROVER
IRS990/Form990PartVIISectionAGrp/PersonNm14WILLIAM FISHER
IRS990/Form990PartVIISectionAGrp/PersonNm15BRIAN JARRETT
IRS990/Form990PartVIISectionAGrp/PersonNm16ELIZABETH PETEGORSKY
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt0288008
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt1210742
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt2168477
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt3167024
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt4146878
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt5126191
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt6133394
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt7114506
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt899051
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt996060
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt160
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt160
IRS990/Form990PartVIISectionAGrp/TitleTxt0MEDICAL DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt1PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt2SR VP OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt3SR VP DEVELOPMENT/BRAIN IN
IRS990/Form990PartVIISectionAGrp/TitleTxt4SR VP BUSINESS STRATEGY
IRS990/Form990PartVIISectionAGrp/TitleTxt5CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt6SR VP SHELTER/SUBSTANCE
IRS990/Form990PartVIISectionAGrp/TitleTxt7VP OF MENTAL HEALTH/RECOVE
IRS990/Form990PartVIISectionAGrp/TitleTxt8VP OF OUTPATIENT SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt9VP OF COMMUNITY RELATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt10CHAIRPERSON
IRS990/Form990PartVIISectionAGrp/TitleTxt11TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt12CLERK
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr01973
IRS990/FormerOfcrEmployeesListedInd00
IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd01
IRS990/FundraisingAmt02221
IRS990/FundraisingDirectExpensesAmt046967
IRS990/FundraisingGrossIncomeAmt060777
IRS990/GainOrLossGrp/SecuritiesAmt052164
IRS990/GamingActivitiesInd00
IRS990/GoverningBodyVotingMembersCnt08
IRS990/GovernmentGrantsAmt060781386
IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
IRS990/GrossAmountSalesAssetsGrp/SecuritiesAmt0231246
IRS990/GrossReceiptsAmt076222453
IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd01
IRS990/IndependentAuditFinclStmtInd01
IRS990/IndependentVotingMemberCnt07
IRS990/IndivRcvdGreaterThan100KCnt08
IRS990/IndoorTanningServicesInd00
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InfoInScheduleOPartXIIInd0X
IRS990/InvestmentIncomeGrp/ExclusionAmt05415
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt05415
IRS990/InvestmentInJointVentureInd01
IRS990/InvestTaxExemptBondsInd00
IRS990/IRPDocumentCnt098
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt016561334
IRS990/LandBldgEquipBasisNetGrp/BOYAmt034700698
IRS990/LandBldgEquipBasisNetGrp/EOYAmt037738411
IRS990/LandBldgEquipCostOrOtherBssAmt054299745
IRS990/LegalDomicileStateCd0MA
IRS990/LessCostOthBasisSalesExpnssGrp/SecuritiesAmt0179082
IRS990/LoanOutstandingInd00
IRS990/LobbyingActivitiesInd00
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0TO ENHANCE THE QUALITY OF LIFE FOR PEOPLE IN NEED, THROUGH THE PROVISION OF EFFECTIVE AND RESPONSIVE CLINICAL, RESIDENTIAL, AND REHABILITATIVE SERVICES.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
IRS990/MortgNotesPyblScrdInvstPropGrp/BOYAmt021045026
IRS990/MortgNotesPyblScrdInvstPropGrp/EOYAmt024181186
IRS990/NetAssetsOrFundBalancesBOYAmt07835009
IRS990/NetAssetsOrFundBalancesEOYAmt08766054
IRS990/NetGainOrLossInvestmentsGrp/ExclusionAmt052164
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt052164
IRS990/NetIncmFromFundraisingEvtGrp/ExclusionAmt013810
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt013810
IRS990/NetUnrelatedBusTxblIncmAmt00
IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt07835009
IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt08766054
IRS990/NoncashContributionsAmt04300
IRS990/NondeductibleContributionsInd00
IRS990/OccupancyGrp/ManagementAndGeneralAmt0506973
IRS990/OccupancyGrp/ProgramServicesAmt06406853
IRS990/OccupancyGrp/TotalAmt06913826
IRS990/OfficerMailingAddressInd00
IRS990/OnBehalfOfIssuerInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt0621735
IRS990/OtherAssetsTotalGrp/EOYAmt0755506
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0361898
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt04019671
IRS990/OtherEmployeeBenefitsGrp/TotalAmt04381569
IRS990/OtherExpensesGrp/Desc0PROGRAM SUPPLIES
IRS990/OtherExpensesGrp/Desc1PROGRAM SUPPORT
IRS990/OtherExpensesGrp/Desc2ADMINISTRATIVE COSTS
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt0246300
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt1974805
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt2550004
IRS990/OtherExpensesGrp/ProgramServicesAmt02162012
IRS990/OtherExpensesGrp/ProgramServicesAmt11286366
IRS990/OtherExpensesGrp/ProgramServicesAmt23857
IRS990/OtherExpensesGrp/TotalAmt02408312
IRS990/OtherExpensesGrp/TotalAmt12261171
IRS990/OtherExpensesGrp/TotalAmt2553861
IRS990/OtherLiabilitiesGrp/BOYAmt0153073
IRS990/OtherLiabilitiesGrp/EOYAmt0895135
IRS990/OtherRevenueMiscGrp/BusinessCd0624100
IRS990/OtherRevenueMiscGrp/BusinessCd1624100
IRS990/OtherRevenueMiscGrp/Desc0MISCELLANEOUS
IRS990/OtherRevenueMiscGrp/Desc1DEFERRED PAYMENT LOANS
IRS990/OtherRevenueMiscGrp/ExclusionAmt0281361
IRS990/OtherRevenueMiscGrp/ExclusionAmt116770
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt0281361
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt116770
IRS990/OtherRevenueTotalAmt0298131
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt03489103
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt041831772
IRS990/OtherSalariesAndWagesGrp/TotalAmt045320875
IRS990/PartialLiquidationInd00
IRS990/PayPremiumsPrsnlBnftCntrctInd00
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0491365
IRS990/PayrollTaxesGrp/ProgramServicesAmt04240055
IRS990/PayrollTaxesGrp/TotalAmt04731420
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt029513
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0574138
IRS990/PensionPlanContributionsGrp/TotalAmt0603651
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0551667
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt0461946
IRS990/PrincipalOfficerNm0SUSAN L STUBBS
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0624100
IRS990/ProgramServiceRevenueGrp/BusinessCd1624100
IRS990/ProgramServiceRevenueGrp/BusinessCd2624100
IRS990/ProgramServiceRevenueGrp/Desc0PATIENT SERVICE REVENUE
IRS990/ProgramServiceRevenueGrp/Desc1CLIENT FEES AND RENTAL SUBSIDIES
IRS990/ProgramServiceRevenueGrp/Desc2CONTRACTS
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt09756641
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt13123620
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt21689705
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt09756641
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt13123620
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt21689705
IRS990/ProgSrvcAccomActy2Grp/Desc0DEVELOPMENT AND BRAIN INJURY SERVICES - A FULL CONTINUUM OF COMMUNITY RESIDENTIAL AND SUPPORT PROGRAMS DESIGNED TO FULFILL THE NEEDS OF THE DEVELOPMENTALLY CHALLENGED INDIVIDUALS AND THOSE WHO HAVE SUSTAINED ACQUIRED OR TRAUMATIC BRAIN INJURY.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt039509425
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt02136199
IRS990/ProgSrvcAccomActy3Grp/Desc0OUTPATIENT AND HEALTH SERVICES - OUTPATIENT PSYCHOTHERAPY, MEDICATION AND OUTREACH SERVICES TO CHILDREN, ADOLESCENTS AND ADULTS.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt08501584
IRS990/ProgSrvcAccomActy3Grp/RevenueAmt09627295
IRS990/ProgSrvcAccomActyOtherGrp/Desc0SUBSTANCE USE RESIDENTIAL SERVICES - RESIDENTIAL AND SUPPORT SERVICESFOR INDIVIDUALS WITH SUBSTANCE ADDICTION ISSUES.
IRS990/ProgSrvcAccomActyOtherGrp/Desc1SHELTER AND HOUSING SERVICES - SUPPORT FOR FAMILIES AND INDIVIDUALS WHOARE HOMELESS, AT RISK OF HOMELESSNESS OR WHO HAVE PREVIOUSLY BEENHOMELESS. OUR NETWORK OF DROP-IN CENTERS AND HOUSING OPTIONS PROVIDES ARANGE OF SERVICES THAT PROMOTE AND ASSIST.
IRS990/ProgSrvcAccomActyOtherGrp/Desc2VOCATIONAL SERVICES - THIS PROGRAM ENCOMPASSES A DEDICATED GROUP OFSTAFF DEVOTED TO HELPING INDIVIDUALS WITH DISABILITIES FIND ANDMAINTAIN MEANINGFUL EMPLOYMENT.
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt01564406
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt13493375
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt22058278
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt01260573
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt1544770
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt2196067
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt054319795
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt00
IRS990/PYInvestmentIncomeAmt011790
IRS990/PYOtherExpensesAmt018511300
IRS990/PYOtherRevenueAmt0261348
IRS990/PYProgramServiceRevenueAmt014123794
IRS990/PYRevenuesLessExpensesAmt0320511
IRS990/PYSalariesCompEmpBnftPaidAmt049884916
IRS990/PYTotalExpensesAmt068396216
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt068716727
IRS990/QuidProQuoContributionsInd00
IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
IRS990/ReconcilationRevenueExpnssAmt0931045
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd01
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd00
IRS990/ReportOtherLiabilitiesInd01
IRS990/ReportProgramRelatedInvstInd00
IRS990/RevenueAmt0805062
IRS990/SavingsAndTempCashInvstGrp/EOYAmt0252
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearAmt061056918
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt054319795
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt050572419
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt049029159
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt042554247
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/TotalAmt0257532538
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt05415
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus1YearAmt0545
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus2YearsAmt0616
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus3YearsAmt0248

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Filings

Displayed year

2020 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$49,766,165
Liabilities
$41,000,111
Net assets
$8,766,054
Revenue
$75,996,404
Expenses
$75,065,359
Net income
$931,045
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$70.2$39.5$30.7$106$100$5.53
2023Detailed filing. Detailed filing data is available for this year.$63.4$38.2$25.2$99.6$93.2$6.39
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$55.6$36.8$18.8$90.8$85.3$5.52
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$51.1$37.8$13.3$80.7$76.2$4.52
2020Detailed filing. Detailed filing data is available for this year.$49.8$41.0$8.77$76.0$75.1$0.93
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$42.6$34.7$7.84$68.7$68.4$0.32
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$40.3$32.8$7.51$64.3$65.7$1.47
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$33.6$24.6$8.98$64.6$63.4$1.21
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$27.5$19.7$7.77$58.4$56.7$1.67
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$22.1$16.0$6.10$52.4$50.9$1.44
2014Detailed filing. Detailed filing data is available for this year.$21.3$16.6$4.66$48.0$47.6$0.36
2013Import issue. A filing source exists for this year, but detailed import did not complete cleanly.$20.2$15.9$4.31$44.2$44.4$0.18
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$19.7$15.2$4.49$42.8
2011Summary only. Only limited summary data is available for this year.$19.1$14.3$4.81$39.7$40.8$1.03
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$18.9$13.1$5.81$38.2