Civic Intelligence

Servicenet Inc.

990 • Fiscal year 2019 • EIN 04-2526194

Jul 01, 2018 to Jun 30, 2019 • Filed on May 08, 2020

Organization ProfileSERVICENET.ORG

View Organization Page

21 Olander DriveNorthhampton, MA 01060

(413) 585-1300

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

86th percentile

0.82x

Higher debt load relative to assets than 86% of similar nonprofits.

2019 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2019

Liabilities / Revenue

58th percentile

0.51x

Higher debt load relative to revenue than 58% of similar nonprofits.

2019 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2019

Net Margin

37th percentile

0.5%

Higher net margin than 37% of similar nonprofits.

2019 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2019

Top Officer Pay

25th percentile

$216,058

Higher top officer pay than 25% of similar nonprofits.

Top officer pay equals 0.3% of source-year revenue.

2019 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2019

Asset Growth

54th percentile

5.6%

Faster asset growth than 54% of similar nonprofits.

2019 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2018 to 2019

Revenue Growth

62nd percentile

6.9%

Faster revenue growth than 62% of similar nonprofits.

2019 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2018 to 2019

Balance Sheet
Liabilities / Assets86th percentile

Assets

Up

$42,559,843

Up $2,243,975 (+5.6%) from 2018

Net Assets

Up

$7,835,009

Up $320,511 (+4.3%) from 2018

Liabilities

Up

$34,724,834

Up $1,923,464 (+5.9%) from 2018

Revenue And Expenses
Liabilities / Revenue58th percentileNet Margin37th percentile

Revenue

Up

$68,716,727

Up $4,456,762 (+6.9%) from 2018

Expenses

Up

$68,396,216

Up $2,666,230 (+4.1%) from 2018

Net Income

Up

$320,511

Up $1,790,532 (+122%) from 2018

Historical Trend

Balance Sheet Trend

Asset Growth54th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2010: $18,919,154Liabilities 2010: $13,111,484Net Assets 2010: $5,807,6702010Assets 2011: $19,133,787Liabilities 2011: $14,320,901Net Assets 2011: $4,812,8862011Assets 2012: $19,679,074Liabilities 2012: $15,190,566Net Assets 2012: $4,488,5082012Assets 2013: $20,241,868Liabilities 2013: $15,930,366Net Assets 2013: $4,311,5022013Assets 2014: $21,280,031Liabilities 2014: $16,615,753Net Assets 2014: $4,664,2782014Assets 2015: $22,060,762Liabilities 2015: $15,956,800Net Assets 2015: $6,103,9622015Assets 2016: $27,499,552Liabilities 2016: $19,725,357Net Assets 2016: $7,774,1952016Assets 2017: $33,604,098Liabilities 2017: $24,619,579Net Assets 2017: $8,984,5192017Assets 2018: $40,315,868Liabilities 2018: $32,801,370Net Assets 2018: $7,514,4982018Assets 2019: $42,559,843Liabilities 2019: $34,724,834Net Assets 2019: $7,835,0092019Assets 2020: $49,766,165Liabilities 2020: $41,000,111Net Assets 2020: $8,766,0542020Assets 2021: $51,115,438Liabilities 2021: $37,826,964Net Assets 2021: $13,288,4742021Assets 2022: $55,557,340Liabilities 2022: $36,750,192Net Assets 2022: $18,807,1482022Assets 2023: $63,373,658Liabilities 2023: $38,176,880Net Assets 2023: $25,196,7782023Assets 2024: $70,209,840Liabilities 2024: $39,484,120Net Assets 2024: $30,725,7202024

Highlighted filing

2019

Assets$42,559,843
Liabilities$34,724,834
Net Assets$7,835,009
Open 2019 Filing

Operations Trend

Revenue Growth62nd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$150M$100M$50M$0-$50MExpenses 2010: $38,206,6452010Revenue 2011: $39,745,193Expenses 2011: $40,771,200Net Income 2011: -$1,026,0072011Expenses 2012: $42,752,4792012Revenue 2013: $44,196,810Expenses 2013: $44,379,339Net Income 2013: -$182,5292013Revenue 2014: $47,978,033Expenses 2014: $47,619,734Net Income 2014: $358,2992014Revenue 2015: $52,354,250Expenses 2015: $50,914,566Net Income 2015: $1,439,6842015Revenue 2016: $58,389,755Expenses 2016: $56,719,522Net Income 2016: $1,670,2332016Revenue 2017: $64,613,338Expenses 2017: $63,403,014Net Income 2017: $1,210,3242017Revenue 2018: $64,259,965Expenses 2018: $65,729,986Net Income 2018: -$1,470,0212018Revenue 2019: $68,716,727Expenses 2019: $68,396,216Net Income 2019: $320,5112019Revenue 2020: $75,996,404Expenses 2020: $75,065,359Net Income 2020: $931,0452020Revenue 2021: $80,719,905Expenses 2021: $76,197,485Net Income 2021: $4,522,4202021Revenue 2022: $90,841,202Expenses 2022: $85,322,528Net Income 2022: $5,518,6742022Revenue 2023: $99,601,628Expenses 2023: $93,211,998Net Income 2023: $6,389,6302023Revenue 2024: $105,627,169Expenses 2024: $100,098,227Net Income 2024: $5,528,9422024

Highlighted filing

2019

Revenue$68,716,727
Expenses$68,396,216
Net Income$320,511
Open 2019 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2018 to Jun 30, 2019
Signed
May 8, 2020
Return Version
2018v3.1
Gross Receipts
$68,746,892
Mission and Program Overview

Mission

To enhance the quality of life for people in need, through the provision of effective and responsive clinical, residential, and rehabilitative services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$26,645,996$34,700,698▲ $8,054,702
Accounts Receivable$6,112,364$6,616,362▲ $503,998
Savings and Temporary Cash Investments$625,623--
Prepaid Expenses and Deferred Charges$625,762$551,667▼ $74,095
Cash and Non-Interest-Bearing Accounts$1,534,365$69,381▼ $1,464,984
Total Assets$40,315,868$42,559,843▲ $2,243,975
Other Assets Total$4,771,758$621,735▼ $4,150,023
Liabilities
Mortgage Notes Payable Secured by Investment Property$17,556,421$21,045,026▲ $3,488,605
Tax Exempt Bond Liabilities$8,921,612$8,366,887▼ $554,725
Accounts Payable and Accrued Expenses$5,670,525$4,724,773▼ $945,752
Escrow Account Liability-$435,075-
Other Liabilities$652,812$153,073▼ $499,739
Total Liabilities$32,801,370$34,724,834▲ $1,923,464
Net Assets / Fund Balance
Unrestricted Net Assets$7,514,498$7,835,009▲ $320,511
Total Net Assets Fund Balance$7,514,498$7,835,009▲ $320,511
Total Liabilities and Net Assets / Fund Balance$40,315,868$42,559,843▲ $2,243,975

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$25,156,501$9,594,446$34,750,947
Land$6,894,692-$6,894,692
Other Land Buildings$1,271,652$3,224,226$4,495,878
Equipment$1,124,308$1,226,694$2,351,002
Leasehold Improvements$253,545$346,247$599,792
Compensation and Service Providers
Top Officer Pay25th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Susan L StubbsPresident & CEOFT$201,136$14,922$216,058
Abbas HamdanSr VP Development/brain inFT$168,201$20,850$189,051
Bruno CalouroSr VP of OperationsFT$169,598$17,268$186,866
James FrutkinSr VP Business StrategyFT$147,266$12,844$160,110
Genevieve SchreiberCFOFT$125,858$15,418$141,276
Jay SacchettiSr VP Shelter/substanceFT$132,198$6,202$138,400
Louis VelazquezMedical DirectorFT$129,228$5,169$134,397
Jeanne BishopVP of Mental Health/recoveFT$114,410$11,434$125,844
Karen FranklinVP of Outpatient ServicesFT$99,905$14,246$114,151
Amy TimminsVP of Community RelationsFT$96,448$11,298$107,746

Board Members and Trustees

NameTitle
Annette IglarshChairperson
Karen JacksonDirector
Lori GroverDirector
Mary DugganDirector
Pamela PatonDirector
Polly NormandDirector
William FisherDirector
Randy FrostClerk
Mohammed AlamTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Ehana LLCPsychiatrist87 LOCUST STREET, Northampton, MA 01060$201,042
-Computer Programmers92 PALAILAI STREET 76, Kapolei, HI 96707$120,730
Revenue and Support

Revenue Composition

Contributions and Grants
$54,319,795
Program Service Revenue
$14,123,794
Investment Income
$11,790
Other Revenue
$261,348
All Other Contributions
$143,996
Change in Net Assets
$320,511

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Food Inventory1$29,657Fair Value
Other Non Cash Contri Table1$8,854Fair Value
Total Noncash Contributions2$38,511-

Audited Revenue Reconciliation

Revenue per Audited Statements
$68,716,727
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Total Revenue per Audited Statements
$68,716,727
Total Revenue per Form 990
$68,716,727
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$49,884,916
Other Expenses$18,511,300
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$36,724,985$3,091,158-$39,816,143
Occupancy$5,885,724$529,320-$6,415,044
Other Employee Benefits$4,059,815$458,110-$4,517,925
Payroll Taxes$3,322,605$341,587-$3,664,192
Fees for Services Other$3,094,727--$3,094,727
Depreciation Depletion$1,836,192$365,984-$2,202,176
Travel$1,298,650$120,659-$1,419,309
Current Officers, Directors, Trustees, and Key Employees$585,365$693,298-$1,278,663
Pension Plan Contributions$563,438$44,555-$607,993
Fees for Services Accounting-$70,250-$70,250
Fees for Services Management-$37,255-$37,255
Other Expenses$36,503$632,065-$36,503
Total Functional Expenses$60,887,771$7,508,445$0$68,396,216

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$68,396,216
Total Expenses per Audited Statements$68,396,216
Total Expenses per Form 990$68,396,216
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$32,234
Fundraising Direct Expenses$0
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Shelter Sunday$42,448$32,234-$32,234
Total Events$42,448$32,234-$32,234
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
Bruno CalouroBusiness Is Owned by Senior Vice PresidentThe Company Provides Communication Services, Which Was Approved by the Board of Directors.No$55,988
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Construction Grants$153,073

Bond Issues

BondIssuerIssuedIssue PricePurpose
DMassachusetts Development Finance Agency2017-08-14$4,100,000Property acquisition and refinance
AMassachusetts Development Finance Agency2014-04-01$3,690,000Property acquisition and refinance
BMassachusetts Development Finance Agency2005-04-07$2,115,000Property acquisition and refinance
CMassachusetts Development Finance Agency2015-10-14$1,848,000Property acquisition and refinance

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
D$4,100,000-$117,899$77,082
A$3,690,000$1,483,786$919,498$73,800
B$2,115,000-$1,959,344$50,525
C$1,848,000-$389,372$57,623

Bond Financing Compliance

No rebate due
No
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Servicenet uses a cpa firm as its paid return preparer, with the agency's chief financial officer (cfo) acting as liason. A draft of the return is emailed to all members of the board of directors, with changes from prior years highlighted by the cfo. The cfo is available to answer any questions or concerns. After a ten day review period in which a board member could request changes, the return is signed by the chief executive officer.”

Form 990, Part VI, Section B, Line 12C

“Process for monitoring compliance with the conflict of interest policy: each year in september, each board member signs a new conflict of interest policy statement, providing disclosure of any potential conflicts of interest. The board chair reviews these statements to ensure that any potential conflicts are known and appropriately addressed. Over the course of the year, senior management advises the board of any probable new large vendors, joint ventures, etc. And asks the board if there are any issues or possible related-party implications.”

Form 990, Part VI, Section B, Line 15A

“Process for determining compensation of chief executive officer: the personnel committee of the board of directors performs a thorough analysis to determine the prevailing salary for this position. The investigation includes reviewing annual revenue and ceo salary and benefit information of other human service agencies. Data sources include uniform financial reports filed with the commonwealth of massachusetts (which are available online), form 990s filed with the irs (also available online), and salary/benefit studies prepared by various employment specialists and trade associations in the human services industry.”

Form 990, Part VI, Section C, Line 19

“All documents are available for viewing by the public in our fiscal department, located at 129 king street, northampton, ma. Upon request, these documents can be either copied and mailed, or scanned and emailed.”

Filing and Contact Details

Filer

Filer Name
Servicenet Inc
EIN
04-2526194
Phone
4135851300
Address
21 OLANDER DRIVE, NORTHHAMPTON, MA 01060

Signing Officer

Name
Susan L Stubbs
Title
President and CEO
Phone
4135851300
Signed
2020-05-08
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Susan L Stubbs
Formed
1973
Legal Domicile
Ma
Voting Board Members
10
Independent Board Members
9
Employees
2,032
Volunteers
269

Preparer

Firm
Aafcpas Inc
Address
50 WASHINGTON STREET, WESTBOROUGH, MA 01581
Preparer
Justin K Leroux CPA
Phone
5083669100
Supplemental Narrative

Additional Explanations

FORM 990, PART XII, LINE 2C:

“This process has not changed from the prior year.”

Financial Statement Notes

PART IV, LINE 2B:

“Assets held in trust represent funds that the agency holds on behalf of clients for which the agency is the representative payee. These amounts are disbursed by the agency to pay for client expenses on their behalf. All amounts held by the agency can only be used for specific client expenses.”

PART X, LINE 2:

“The agency accounts for uncertainty in income taxes in accordance with asc topic, income taxes. This standard clarifies the accounting for uncertainty in tax positions and prescribes a recognition threshold and measurement attribute for the financial statement regarding a tax position taken or expected to be taken in a tax return. The agency has determined that there are no uncertain tax positions which qualify for either recognition or disclosure in the financial statements at june 30, 2019. The agency's information returns are subject to examination by the federal and state jurisdictions.”

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt70
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt80
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt90
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1012844
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1120850
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt126202
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1317268
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1411298
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1511434
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1614246
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt175169
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1815418
IRS990/Form990PartVIISectionAGrp/PersonNm0KAREN JACKSON
IRS990/Form990PartVIISectionAGrp/PersonNm1RANDY FROST
IRS990/Form990PartVIISectionAGrp/PersonNm2MOHAMMED ALAM
IRS990/Form990PartVIISectionAGrp/PersonNm3ANNETTE IGLARSH
IRS990/Form990PartVIISectionAGrp/PersonNm4SUSAN L STUBBS
IRS990/Form990PartVIISectionAGrp/PersonNm5MARY DUGGAN
IRS990/Form990PartVIISectionAGrp/PersonNm6LORI GROVER
IRS990/Form990PartVIISectionAGrp/PersonNm7PAMELA PATON
IRS990/Form990PartVIISectionAGrp/PersonNm8WILLIAM FISHER
IRS990/Form990PartVIISectionAGrp/PersonNm9POLLY NORMAND
IRS990/Form990PartVIISectionAGrp/PersonNm10JAMES FRUTKIN
IRS990/Form990PartVIISectionAGrp/PersonNm11ABBAS HAMDAN
IRS990/Form990PartVIISectionAGrp/PersonNm12JAY SACCHETTI
IRS990/Form990PartVIISectionAGrp/PersonNm13BRUNO CALOURO
IRS990/Form990PartVIISectionAGrp/PersonNm14AMY TIMMINS
IRS990/Form990PartVIISectionAGrp/PersonNm15JEANNE BISHOP
IRS990/Form990PartVIISectionAGrp/PersonNm16KAREN FRANKLIN
IRS990/Form990PartVIISectionAGrp/PersonNm17LOUIS VELAZQUEZ
IRS990/Form990PartVIISectionAGrp/PersonNm18GENEVIEVE SCHREIBER
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt4201136
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10147266
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt11168201
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt12132198
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt13169598
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt1496448
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt15114410
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt1699905
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt17129228
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt18125858
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt160
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt180
IRS990/Form990PartVIISectionAGrp/TitleTxt0DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt1CLERK
IRS990/Form990PartVIISectionAGrp/TitleTxt2TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3CHAIRPERSON
IRS990/Form990PartVIISectionAGrp/TitleTxt4PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10SR VP BUSINESS STRATEGY
IRS990/Form990PartVIISectionAGrp/TitleTxt11SR VP DEVELOPMENT/BRAIN IN
IRS990/Form990PartVIISectionAGrp/TitleTxt12SR VP SHELTER/SUBSTANCE
IRS990/Form990PartVIISectionAGrp/TitleTxt13SR VP OF OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt14VP OF COMMUNITY RELATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt15VP OF MENTAL HEALTH/RECOVE
IRS990/Form990PartVIISectionAGrp/TitleTxt16VP OF OUTPATIENT SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt17MEDICAL DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18CFO
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr01973
IRS990/FormerOfcrEmployeesListedInd00
IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd01
IRS990/FundraisingAmt010214
IRS990/FundraisingDirectExpensesAmt00
IRS990/FundraisingGrossIncomeAmt032234
IRS990/GainOrLossGrp/SecuritiesAmt011245
IRS990/GamingActivitiesInd00
IRS990/GoverningBodyVotingMembersCnt010
IRS990/GovernmentGrantsAmt054120565
IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
IRS990/GrossAmountSalesAssetsGrp/SecuritiesAmt041410
IRS990/GrossReceiptsAmt068746892
IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd01
IRS990/IndependentAuditFinclStmtInd01
IRS990/IndependentVotingMemberCnt09
IRS990/IndivRcvdGreaterThan100KCnt08
IRS990/IndoorTanningServicesInd00
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InfoInScheduleOPartXIIInd0X
IRS990/InvestmentIncomeGrp/ExclusionAmt0545
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt0545
IRS990/InvestmentInJointVentureInd01
IRS990/InvestTaxExemptBondsInd00
IRS990/IRPDocumentCnt0134
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt014391613
IRS990/LandBldgEquipBasisNetGrp/BOYAmt026645996
IRS990/LandBldgEquipBasisNetGrp/EOYAmt034700698
IRS990/LandBldgEquipCostOrOtherBssAmt049092311
IRS990/LegalDomicileStateCd0MA
IRS990/LessCostOthBasisSalesExpnssGrp/SecuritiesAmt030165
IRS990/LoanOutstandingInd00
IRS990/LobbyingActivitiesInd00
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0TO ENHANCE THE QUALITY OF LIFE FOR PEOPLE IN NEED, THROUGH THE PROVISION OF EFFECTIVE AND RESPONSIVE CLINICAL, RESIDENTIAL, AND REHABILITATIVE SERVICES.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
IRS990/MortgNotesPyblScrdInvstPropGrp/BOYAmt017556421
IRS990/MortgNotesPyblScrdInvstPropGrp/EOYAmt021045026
IRS990/NetAssetsOrFundBalancesBOYAmt07514498
IRS990/NetAssetsOrFundBalancesEOYAmt07835009
IRS990/NetGainOrLossInvestmentsGrp/ExclusionAmt011245
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt011245
IRS990/NetIncmFromFundraisingEvtGrp/ExclusionAmt032234
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt032234
IRS990/NetUnrelatedBusTxblIncmAmt00
IRS990/NoncashContributionsAmt038511
IRS990/NondeductibleContributionsInd00
IRS990/OccupancyGrp/ManagementAndGeneralAmt0529320
IRS990/OccupancyGrp/ProgramServicesAmt05885724
IRS990/OccupancyGrp/TotalAmt06415044
IRS990/OfficerMailingAddressInd00
IRS990/OnBehalfOfIssuerInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsSFAS117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt04771758
IRS990/OtherAssetsTotalGrp/EOYAmt0621735
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0458110
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt04059815
IRS990/OtherEmployeeBenefitsGrp/TotalAmt04517925
IRS990/OtherExpensesGrp/Desc0PROGRAM SUPPORT
IRS990/OtherExpensesGrp/Desc1PROGRAM SUPPLIES
IRS990/OtherExpensesGrp/Desc2ADMINISTRATIVE COSTS
IRS990/OtherExpensesGrp/Desc3BAD DEBT
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt01003472
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt1120732
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt2632065
IRS990/OtherExpensesGrp/ProgramServicesAmt01506591
IRS990/OtherExpensesGrp/ProgramServicesAmt11973176
IRS990/OtherExpensesGrp/ProgramServicesAmt236503
IRS990/OtherExpensesGrp/TotalAmt02510063
IRS990/OtherExpensesGrp/TotalAmt12093908
IRS990/OtherExpensesGrp/TotalAmt2632065
IRS990/OtherExpensesGrp/TotalAmt336503
IRS990/OtherLiabilitiesGrp/BOYAmt0652812
IRS990/OtherLiabilitiesGrp/EOYAmt0153073
IRS990/OtherRevenueMiscGrp/BusinessCd0900099
IRS990/OtherRevenueMiscGrp/BusinessCd1624100
IRS990/OtherRevenueMiscGrp/Desc0MISCELLANEOUS
IRS990/OtherRevenueMiscGrp/Desc1DEFERRED PAYMENT LOANS
IRS990/OtherRevenueMiscGrp/ExclusionAmt0212344
IRS990/OtherRevenueMiscGrp/ExclusionAmt116770
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt0212344
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt116770
IRS990/OtherRevenueTotalAmt0229114
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt03091158
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt036724985
IRS990/OtherSalariesAndWagesGrp/TotalAmt039816143
IRS990/PartialLiquidationInd00
IRS990/PayPremiumsPrsnlBnftCntrctInd00
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0341587
IRS990/PayrollTaxesGrp/ProgramServicesAmt03322605
IRS990/PayrollTaxesGrp/TotalAmt03664192
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt044555
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0563438
IRS990/PensionPlanContributionsGrp/TotalAmt0607993
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0625762
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt0551667
IRS990/PrincipalOfficerNm0SUSAN L STUBBS
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0624100
IRS990/ProgramServiceRevenueGrp/BusinessCd1624100
IRS990/ProgramServiceRevenueGrp/BusinessCd2624100
IRS990/ProgramServiceRevenueGrp/Desc0PATIENT SERVICE REVENUE
IRS990/ProgramServiceRevenueGrp/Desc1CLIENT FEES AND RENTAL SUBSIDIES
IRS990/ProgramServiceRevenueGrp/Desc2CONTRACTS
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt09228690
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt12936513
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt21958591
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt09228690
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt12936513
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt21958591
IRS990/ProgSrvcAccomActy2Grp/Desc0DEVELOPMENT AND BRAIN INJURY SERVICES - A FULL CONTINUUM OF COMMUNITY RESIDENTIAL AND SUPPORT PROGRAMS DESIGNED TO FULFILL THE NEEDS OF THE DEVELOPMENTALLY CHALLENGED INDIVIDUALS AND THOSE WHO HAVE SUSTAINED ACQUIRED OR TRAUMATIC BRAIN INJURY.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt033891953
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt02082017
IRS990/ProgSrvcAccomActy3Grp/Desc0OUTPATIENT AND HEALTH SERVICES - OUTPATIENT PSYCHOTHERAPY, MEDICATION AND OUTREACH SERVICES TO CHILDREN, ADOLESCENTS AND ADULTS.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt09254363
IRS990/ProgSrvcAccomActy3Grp/RevenueAmt010161908
IRS990/ProgSrvcAccomActyOtherGrp/Desc0SUBSTANCE USE RESIDENTIAL SERVICES - RESIDENTIAL AND SUPPORT SERVICESFOR INDIVIDUALS WITH SUBSTANCE ADDICTION ISSUES.
IRS990/ProgSrvcAccomActyOtherGrp/Desc1SHELTER AND HOUSING SERVICES - SUPPORT FOR FAMILIES AND INDIVIDUALS WHOARE HOMELESS, AT RISK OF HOMELESSNESS OR WHO HAVE PREVIOUSLY BEENHOMELESS. OUR NETWORK OF DROP-IN CENTERS AND HOUSING OPTIONS PROVIDES ARANGE OF SERVICES THAT PROMOTE AND ASSIST
IRS990/ProgSrvcAccomActyOtherGrp/Desc2VOCATIONAL SERVICES - THIS PROGRAM ENCOMPASSES A DEDICATED GROUP OFSTAFF DEVOTED TO HELPING INDIVIDUALS WITH DISABILITIES FIND ANDMAINTAIN MEANINGFUL EMPLOYMENT.
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt01359303
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt13666287
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt22130874
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt0855808
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt1363012
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt288814
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt050572419
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt00
IRS990/PYInvestmentIncomeAmt0-16769
IRS990/PYOtherExpensesAmt016493802
IRS990/PYOtherRevenueAmt0324362
IRS990/PYProgramServiceRevenueAmt013379953
IRS990/PYRevenuesLessExpensesAmt0-1470021
IRS990/PYSalariesCompEmpBnftPaidAmt049236184
IRS990/PYTotalExpensesAmt065729986
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt064259965
IRS990/QuidProQuoContributionsInd00
IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
IRS990/ReconcilationRevenueExpnssAmt0320511
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd01
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd00
IRS990/ReportOtherLiabilitiesInd01

Document Assets

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Filings

Displayed year

2019 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$42,559,843
Liabilities
$34,724,834
Net assets
$7,835,009
Revenue
$68,716,727
Expenses
$68,396,216
Net income
$320,511
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$70.2$39.5$30.7$106$100$5.53
2023Detailed filing. Detailed filing data is available for this year.$63.4$38.2$25.2$99.6$93.2$6.39
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$55.6$36.8$18.8$90.8$85.3$5.52
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$51.1$37.8$13.3$80.7$76.2$4.52
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$49.8$41.0$8.77$76.0$75.1$0.93
2019Detailed filing. Detailed filing data is available for this year.$42.6$34.7$7.84$68.7$68.4$0.32
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$40.3$32.8$7.51$64.3$65.7$1.47
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$33.6$24.6$8.98$64.6$63.4$1.21
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$27.5$19.7$7.77$58.4$56.7$1.67
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$22.1$16.0$6.10$52.4$50.9$1.44
2014Detailed filing. Detailed filing data is available for this year.$21.3$16.6$4.66$48.0$47.6$0.36
2013Import issue. A filing source exists for this year, but detailed import did not complete cleanly.$20.2$15.9$4.31$44.2$44.4$0.18
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$19.7$15.2$4.49$42.8
2011Summary only. Only limited summary data is available for this year.$19.1$14.3$4.81$39.7$40.8$1.03
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$18.9$13.1$5.81$38.2