Liabilities / Assets
86th percentile
Higher debt load relative to assets than 86% of similar nonprofits.
990 • Fiscal year 2018 • EIN 04-2454675
Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.
Liabilities / Assets
86th percentile
Higher debt load relative to assets than 86% of similar nonprofits.
Liabilities / Revenue
26th percentile
Higher debt load relative to revenue than 26% of similar nonprofits.
Net Margin
35th percentile
Higher net margin than 35% of similar nonprofits.
Top Officer Pay
54th percentile
Higher top officer pay than 54% of similar nonprofits.
Top officer pay equals 0.8% of source-year revenue.
Asset Growth
41st percentile
Faster asset growth than 41% of similar nonprofits.
Revenue Growth
50th percentile
Faster revenue growth than 50% of similar nonprofits.
Assets
Up$4,804,817
Up $32,674 (+0.7%) from 2017
Net Assets
Up$1,012,457
Up $131,341 (+15%) from 2017
Liabilities
Down$3,792,360
Down $98,667 (-2.5%) from 2017
Revenue
Up$33,151,333
Up $1,506,928 (+4.8%) from 2017
Expenses
Up$33,019,992
Up $1,570,431 (+5.0%) from 2017
Net Income
Down$131,341
Down $63,503 (-33%) from 2017
Rental assistance received from a government agency under section 8 of the housing assistance payments program. Providing technical assistance and training to low-income rural communities and other agencies in order to provide or enhance their drinking water & waste disposal facilities. Manage hud 202 properties for the elderly.
| Line | Beginning | End | Change |
|---|---|---|---|
| Assets | |||
| Savings and Temporary Cash Investments | $2,624,712 | $2,810,161 | ▲ $185,449 |
| Pledges and Grants Receivable | $850,558 | $884,613 | ▲ $34,055 |
| Accounts Receivable | $744,873 | $765,924 | ▲ $21,051 |
| Land, Buildings, and Equipment, Net | $272,550 | $147,775 | ▼ $124,775 |
| Cash and Non-Interest-Bearing Accounts | $213,230 | $119,348 | ▼ $93,882 |
| Prepaid Expenses and Deferred Charges | $34,411 | $48,787 | ▲ $14,376 |
| Other Notes and Loans Receivable, Net | $19,032 | $19,032 | → $0 |
| Total Assets | $4,772,143 | $4,804,817 | ▲ $32,674 |
| Other Assets Total | $12,777 | $9,177 | ▼ $3,600 |
| Liabilities | |||
| Deferred Revenue | $2,565,312 | $2,647,486 | ▲ $82,174 |
| Accounts Payable and Accrued Expenses | $615,544 | $650,667 | ▲ $35,123 |
| Mortgage Notes Payable Secured by Investment Property | $509,858 | $355,992 | ▼ $153,866 |
| Escrow Account Liability | $173,306 | $138,215 | ▼ $35,091 |
| Other Liabilities | $27,007 | $0 | ▼ $27,007 |
| Total Liabilities | $3,891,027 | $3,792,360 | ▼ $98,667 |
| Net Assets / Fund Balance | |||
| Unrestricted Net Assets | $836,116 | $967,457 | ▲ $131,341 |
| Temporarily Rstr Net Assets | $45,000 | $45,000 | → $0 |
| Total Net Assets Fund Balance | $881,116 | $1,012,457 | ▲ $131,341 |
| Total Liabilities and Net Assets / Fund Balance | $4,772,143 | $4,804,817 | ▲ $32,674 |
| Asset | Book Value | Depreciation | Basis |
|---|---|---|---|
| Leasehold Improvements | $80,616 | $647,792 | $728,408 |
| Equipment | $15,925 | $345,501 | $361,426 |
| Other Land Buildings | $51,234 | $286,739 | $337,973 |
| Name | Title | Full / Part Time | Base | Other | Total |
|---|---|---|---|---|---|
| Karen a Koller | President & CEO/clerk | FT | $242,338 | $24,358 | $266,696 |
| William Minkle | Executive Vice President | FT | $169,952 | $12,898 | $182,850 |
| Name | Title |
|---|---|
| Heather Dumais | Chair |
| Laura M Downs | Immediate Past Chair |
| Matthew Mayrand | Vice Chair |
| Chantel Bethea | Director |
| Laura Mcgee | Director |
| Timothy Morse Jr | Treasurer |
| Contribution Type | Reported Amount | Valuation Method |
|---|---|---|
| Clothing and Household Goods | $61,663 | Fair Market Value (FMV) |
| Total Noncash Contributions | $61,663 | - |
| Line Item | Amount |
|---|---|
| Grants and Similar Amounts Paid | $25,845,272 |
| Salaries, Compensation, and Employee Benefits | $5,058,910 |
| Other Expenses | $2,115,810 |
| Professional Fundraising Fees | $0 |
| Total Fundraising Expense | $0 |
| Line Item | Program | Management | Fundraising | Total |
|---|---|---|---|---|
| Grants to Domestic Individuals | $25,845,272 | - | - | $25,845,272 |
| Other Salaries and Wages | $3,281,867 | $699,048 | - | $3,980,915 |
| Occupancy | $324,046 | $144,051 | - | $468,097 |
| Payroll Taxes | $275,732 | $78,029 | - | $353,761 |
| Travel | $301,835 | $23,511 | - | $325,346 |
| Current Officers, Directors, Trustees, and Key Employees | - | $285,286 | - | $285,286 |
| Other Employee Benefits | $222,135 | $48,149 | - | $270,284 |
| Office Expenses | $214,910 | $41,860 | - | $256,770 |
| Fees for Services Other | $126,417 | $102,489 | - | $228,906 |
| Pension Plan Contributions | $131,650 | $37,014 | - | $168,664 |
| All Other Expenses | $54,270 | $83,699 | - | $137,969 |
| Depreciation Depletion | $92,469 | $32,178 | - | $124,647 |
| Insurance | $46,629 | $37,889 | - | $84,518 |
| Fees for Services Accounting | - | $44,109 | - | $44,109 |
| Fees for Services Lobbying | $354 | $42,310 | - | $42,664 |
| Other Expenses | $31,198 | $300 | - | $31,498 |
| Interest | $17,961 | $6,614 | - | $24,575 |
| Advertising | $15,562 | $3,430 | - | $18,992 |
| Fees for Services Legal | - | $16,942 | - | $16,942 |
| Conferences and Meetings | $13,717 | $2,074 | - | $15,791 |
| Total Functional Expenses | $31,250,095 | $1,769,897 | $0 | $33,019,992 |
| Line Item | Amount |
|---|---|
| Professional Fundraising Fees | $0 |
“The form 990 is reviewed by the president and ceo. Once final approval has been obtained, the form 990 is submitted to the board of directors, reviewed by the compensation committee, and voted on for approval. Filing is completed by rcap solutions' auditing firm (kevin p. Martin & associates).”
“Rcap solutions conducts policy and procedures training to all employees and staff on an annual basis. As part of the training the rcap solutions conflict of interest policy is covered. All employees are required to sign the conflict of interest policy on an annual basis. Additionally, all new employees undergo a thorough new employee orientation program. As part of the orientation training the rcap solutions conflict of interest policy is covered as well as the requirement for new employees to complete and sign the rcap solutions conflict of interest questionnaire. This training, compliance, and monitoring is under the authority of the rcap solutions' human resources department. In addition, the board of directors conducts a review of compliance with the conflict of interest policy annually each september.”
“The board of directors has a compensation committee which reviews an annual study prepared by an independent executive compensation consultant. The ceo's total compensation is voted on and approved by the ceo compensation committee and then by the full board of directors annually. All other employees go through a yearly evaluation by their managers starting in july & finishing in september. Six different competencies are evaluated and goals are set for the coming year. A weighted point system is used to determine a salary increase (if any).”
“The organization makes its governing documents, conflict of interest policy, form 990 and financial statements available to the public upon written request to the president of the board of directors or by inspection at the gardner office. In addition, the form 990 is available via guidestar and the massachusetts attorney general's website.”
“Funds held in escrow for tenants who are participating in the family self-sufficiency program under the hud section 8 choice housing voucher program. A portion of the family's monthly rent payment is placed into escrow account. Upon successful completion of the program, the escrowed funds are turned over to the family. If the participant does not complete the program or if they are terminated due to noncompliance with program requirements, the funds are retained by the organization.”
This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.
| Path | # | Value |
|---|---|---|
| IRS990/AccountantCompileOrReviewInd | 0 | 0 |
| IRS990/AccountsPayableAccrExpnssGrp/BOYAmt | 0 | 615544 |
| IRS990/AccountsPayableAccrExpnssGrp/EOYAmt | 0 | 650667 |
| IRS990/AccountsReceivableGrp/BOYAmt | 0 | 744873 |
| IRS990/AccountsReceivableGrp/EOYAmt | 0 | 765924 |
| IRS990/ActivitiesConductedPrtshpInd | 0 | 0 |
| IRS990/ActivityOrMissionDesc | 0 | RENTAL ASSISTANCE RECEIVED FROM A GOVERNMENT AGENCY UNDER SECTION 8 OF THE HOUSING ASSISTANCE PAYMENTS PROGRAM. PROVIDING TECHNICAL ASSISTANCE AND TRAINING TO LOW-INCOME RURAL COMMUNITIES AND OTHER AGENCIES IN ORDER TO PROVIDE OR ENHANCE THEIR DRINKING WATER & WASTE DISPOSAL FACILITIES. MANAGE HUD 202 PROPERTIES FOR THE ELDERLY. |
| IRS990/AdvertisingGrp/ManagementAndGeneralAmt | 0 | 3430 |
| IRS990/AdvertisingGrp/ProgramServicesAmt | 0 | 15562 |
| IRS990/AdvertisingGrp/TotalAmt | 0 | 18992 |
| IRS990/AllOtherContributionsAmt | 0 | 76627 |
| IRS990/AllOtherExpensesGrp/ManagementAndGeneralAmt | 0 | 83699 |
| IRS990/AllOtherExpensesGrp/ProgramServicesAmt | 0 | 54270 |
| IRS990/AllOtherExpensesGrp/TotalAmt | 0 | 137969 |
| IRS990/AnnualDisclosureCoveredPrsnInd | 0 | 1 |
| IRS990/AuditCommitteeInd | 0 | 1 |
| IRS990/BackupWthldComplianceInd | 0 | 1 |
| IRS990/BooksInCareOfDetail/BusinessName/BusinessNameLine1Txt | 0 | KAREN A KOLLER |
| IRS990/BooksInCareOfDetail/PhoneNum | 0 | 9786306630 |
| IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt | 0 | 205 SCHOOL STREET |
| IRS990/BooksInCareOfDetail/USAddress/CityNm | 0 | GARDNER |
| IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd | 0 | MA |
| IRS990/BooksInCareOfDetail/USAddress/ZIPCd | 0 | 01440 |
| IRS990/BusinessRlnWithFamMemInd | 0 | 0 |
| IRS990/BusinessRlnWithOfficerEntInd | 0 | 0 |
| IRS990/BusinessRlnWithOrgMemInd | 0 | 0 |
| IRS990/CashNonInterestBearingGrp/BOYAmt | 0 | 213230 |
| IRS990/CashNonInterestBearingGrp/EOYAmt | 0 | 119348 |
| IRS990/ChangeToOrgDocumentsInd | 0 | 0 |
| IRS990/CntrctRcvdGreaterThan100KCnt | 0 | 0 |
| IRS990/CollectionsOfArtInd | 0 | 0 |
| IRS990/CompCurrentOfcrDirectorsGrp/ManagementAndGeneralAmt | 0 | 285286 |
| IRS990/CompCurrentOfcrDirectorsGrp/TotalAmt | 0 | 285286 |
| IRS990/CompensationFromOtherSrcsInd | 0 | 0 |
| IRS990/CompensationProcessCEOInd | 0 | 1 |
| IRS990/CompensationProcessOtherInd | 0 | 1 |
| IRS990/ConferencesMeetingsGrp/ManagementAndGeneralAmt | 0 | 2074 |
| IRS990/ConferencesMeetingsGrp/ProgramServicesAmt | 0 | 13717 |
| IRS990/ConferencesMeetingsGrp/TotalAmt | 0 | 15791 |
| IRS990/ConflictOfInterestPolicyInd | 0 | 1 |
| IRS990/ConservationEasementsInd | 0 | 0 |
| IRS990/ConsolidatedAuditFinclStmtInd | 0 | 1 |
| IRS990/CreditCounselingInd | 0 | 1 |
| IRS990/CYBenefitsPaidToMembersAmt | 0 | 0 |
| IRS990/CYContributionsGrantsAmt | 0 | 32773354 |
| IRS990/CYGrantsAndSimilarPaidAmt | 0 | 25845272 |
| IRS990/CYInvestmentIncomeAmt | 0 | 13 |
| IRS990/CYOtherExpensesAmt | 0 | 2115810 |
| IRS990/CYOtherRevenueAmt | 0 | 14121 |
| IRS990/CYProgramServiceRevenueAmt | 0 | 363845 |
| IRS990/CYRevenuesLessExpensesAmt | 0 | 131341 |
| IRS990/CYSalariesCompEmpBnftPaidAmt | 0 | 5058910 |
| IRS990/CYTotalExpensesAmt | 0 | 33019992 |
| IRS990/CYTotalFundraisingExpenseAmt | 0 | 0 |
| IRS990/CYTotalProfFndrsngExpnsAmt | 0 | 0 |
| IRS990/CYTotalRevenueAmt | 0 | 33151333 |
| IRS990/DecisionsSubjectToApprovaInd | 0 | 0 |
| IRS990/DeductibleArtContributionInd | 0 | 0 |
| IRS990/DeductibleNonCashContriInd | 0 | 1 |
| IRS990/DeferredRevenueGrp/BOYAmt | 0 | 2565312 |
| IRS990/DeferredRevenueGrp/EOYAmt | 0 | 2647486 |
| IRS990/DelegationOfMgmtDutiesInd | 0 | 0 |
| IRS990/DepreciationDepletionGrp/ManagementAndGeneralAmt | 0 | 32178 |
| IRS990/DepreciationDepletionGrp/ProgramServicesAmt | 0 | 92469 |
| IRS990/DepreciationDepletionGrp/TotalAmt | 0 | 124647 |
| IRS990/Desc | 0 | CLIENT RESOURCES - THE CLIENT RESOURCES DIVISION WORKS WITH ELIGIBLEINDIVIDUALS AND FAMILIES IN MASSACHUSETTS TO PROVIDE A WIDE RANGE OFAFFORDABLE HOUSING, HOMELESSNESS PREVENTION, AND FAMILY UNIFICATION ANDSELF-SUFFICIENCY SERVICES. THESE SERVICES INCLUDE HOUSING ASSISTANCEPAYMENTS FOR LOW INCOME TENANTS, TRANSITIONAL HOUSING AND ASSISTANCEFOR THE HOMELESS OR THOSE FLEEING DOMESTIC VIOLENCE, LANDLORD TENANTMEDIATION, AND TRAINING AND SUPPORT FOR PROPERTY OWNERS AND FIRST TIMEHOMEOWNERS. |
| IRS990/DescribedInSection501c3Ind | 0 | 1 |
| IRS990/DisregardedEntityInd | 0 | 0 |
| IRS990/DocumentRetentionPolicyInd | 0 | 1 |
| IRS990/DonorAdvisedFundInd | 0 | 0 |
| IRS990/ElectionOfBoardMembersInd | 0 | 0 |
| IRS990/EmployeeCnt | 0 | 91 |
| IRS990/EmploymentTaxReturnsFiledInd | 0 | 1 |
| IRS990/EngagedInExcessBenefitTransInd | 0 | 0 |
| IRS990/EscrowAccountLiabilityGrp/BOYAmt | 0 | 173306 |
| IRS990/EscrowAccountLiabilityGrp/EOYAmt | 0 | 138215 |
| IRS990/ExpenseAmt | 0 | 28721513 |
| IRS990/FamilyOrBusinessRlnInd | 0 | 0 |
| IRS990/FederalGrantAuditPerformedInd | 0 | 1 |
| IRS990/FederalGrantAuditRequiredInd | 0 | 1 |
| IRS990/FeesForServicesAccountingGrp/ManagementAndGeneralAmt | 0 | 44109 |
| IRS990/FeesForServicesAccountingGrp/TotalAmt | 0 | 44109 |
| IRS990/FeesForServicesLegalGrp/ManagementAndGeneralAmt | 0 | 16942 |
| IRS990/FeesForServicesLegalGrp/TotalAmt | 0 | 16942 |
| IRS990/FeesForServicesLobbyingGrp/ManagementAndGeneralAmt | 0 | 42310 |
| IRS990/FeesForServicesLobbyingGrp/ProgramServicesAmt | 0 | 354 |
| IRS990/FeesForServicesLobbyingGrp/TotalAmt | 0 | 42664 |
| IRS990/FeesForServicesOtherGrp/ManagementAndGeneralAmt | 0 | 102489 |
| IRS990/FeesForServicesOtherGrp/ProgramServicesAmt | 0 | 126417 |
| IRS990/FeesForServicesOtherGrp/TotalAmt | 0 | 228906 |
| IRS990/ForeignActivitiesInd | 0 | 0 |
| IRS990/ForeignFinancialAccountInd | 0 | 0 |
| IRS990/ForeignOfficeInd | 0 | 0 |
| IRS990/Form8282PropertyDisposedOfInd | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt | 0 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt | 1 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt | 2 | 6.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt | 3 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt | 4 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt | 5 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt | 6 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 0 | 5.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 1 | 5.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 2 | 40.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 3 | 5.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 4 | 5.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 5 | 5.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 6 | 5.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 7 | 40.00 |
| IRS990/Form990PartVIISectionAGrp/HighestCompensatedEmployeeInd | 0 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 0 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 1 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 2 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 3 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 4 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 5 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 6 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 0 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 1 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 2 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 3 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 4 | X |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 2 | 13630 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 7 | 12898 |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 0 | HEATHER DUMAIS |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 1 | CHANTEL BETHEA |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 2 | KAREN A KOLLER |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 3 | LAURA M DOWNS |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 4 | LAURA MCGEE |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 5 | TIMOTHY MORSE JR |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 6 | MATTHEW MAYRAND |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 7 | WILLIAM MINKLE |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 2 | 253066 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 7 | 169952 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 2 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 7 | 0 |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 0 | CHAIR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 1 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 2 | PRESIDENT & CEO/CLERK |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 3 | IMMEDIATE PAST CHAIR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 4 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 5 | TREASURER |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 6 | VICE CHAIR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 7 | EXECUTIVE VICE PRESIDENT |
| IRS990/Form990ProvidedToGvrnBodyInd | 0 | 1 |
| IRS990/Form990TFiledInd | 0 | 1 |
| IRS990/FormationYr | 0 | 1969 |
| IRS990/FormerOfcrEmployeesListedInd | 0 | 0 |
| IRS990/FSAuditedBasisGrp/ConsolidatedBasisFinclStmtInd | 0 | X |
| IRS990/FSAuditedInd | 0 | 1 |
| IRS990/FundraisingActivitiesInd | 0 | 0 |
| IRS990/GamingActivitiesInd | 0 | 0 |
| IRS990/GoverningBodyVotingMembersCnt | 0 | 6 |
| IRS990/GovernmentGrantsAmt | 0 | 32696727 |
| IRS990/GrantAmt | 0 | 25845272 |
| IRS990/GrantsToDomesticIndividualsGrp/ProgramServicesAmt | 0 | 25845272 |
| IRS990/GrantsToDomesticIndividualsGrp/TotalAmt | 0 | 25845272 |
| IRS990/GrantsToIndividualsInd | 0 | 1 |
| IRS990/GrantsToOrganizationsInd | 0 | 0 |
| IRS990/GrantToRelatedPersonInd | 0 | 0 |
| IRS990/GrossReceiptsAmt | 0 | 33151333 |
| IRS990/GroupReturnForAffiliatesInd | 0 | 0 |
| IRS990/IncludeFIN48FootnoteInd | 0 | 0 |
| IRS990/IndependentAuditFinclStmtInd | 0 | 0 |
| IRS990/IndependentVotingMemberCnt | 0 | 6 |
| IRS990/IndivRcvdGreaterThan100KCnt | 0 | 2 |
| IRS990/IndoorTanningServicesInd | 0 | 0 |
| IRS990/InfoInScheduleOPartIIIInd | 0 | X |
| IRS990/InfoInScheduleOPartVIInd | 0 | X |
| IRS990/InsuranceGrp/ManagementAndGeneralAmt | 0 | 37889 |
| IRS990/InsuranceGrp/ProgramServicesAmt | 0 | 46629 |
| IRS990/InsuranceGrp/TotalAmt | 0 | 84518 |
| IRS990/InterestGrp/ManagementAndGeneralAmt | 0 | 6614 |
| IRS990/InterestGrp/ProgramServicesAmt | 0 | 17961 |
| IRS990/InterestGrp/TotalAmt | 0 | 24575 |
| IRS990/InvestmentIncomeGrp/ExclusionAmt | 0 | 13 |
| IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt | 0 | 13 |
| IRS990/InvestmentInJointVentureInd | 0 | 0 |
| IRS990/IRPDocumentCnt | 0 | 48 |
| IRS990/IRPDocumentW2GCnt | 0 | 0 |
| IRS990/LandBldgEquipAccumDeprecAmt | 0 | 1280032 |
| IRS990/LandBldgEquipBasisNetGrp/BOYAmt | 0 | 272550 |
| IRS990/LandBldgEquipBasisNetGrp/EOYAmt | 0 | 147775 |
| IRS990/LandBldgEquipCostOrOtherBssAmt | 0 | 1427807 |
| IRS990/LegalDomicileStateCd | 0 | MA |
| IRS990/LoanOutstandingInd | 0 | 0 |
| IRS990/LobbyingActivitiesInd | 0 | 1 |
| IRS990/LocalChaptersInd | 0 | 1 |
| IRS990/MaterialDiversionOrMisuseInd | 0 | 0 |
| IRS990/MembersOrStockholdersInd | 0 | 0 |
| IRS990/MethodOfAccountingAccrualInd | 0 | X |
| IRS990/MinutesOfCommitteesInd | 0 | 1 |
| IRS990/MinutesOfGoverningBodyInd | 0 | 1 |
| IRS990/MiscellaneousRevenueGrp/RelatedOrExemptFuncIncomeAmt | 0 | 14121 |
| IRS990/MiscellaneousRevenueGrp/TotalRevenueColumnAmt | 0 | 14121 |
| IRS990/MissionDesc | 0 | RENTAL ASSISTANCE RECEIVED FROM A GOVERNMENT AGENCY UNDER SECTION 8 OF THE HOUSING ASSISTANCE PAYMENTS PROGRAM. PROVIDING TECHNICAL ASSISTANCE AND TRAINING TO LOW-INCOME RURAL COMMUNITIES AND OTHER AGENCIES IN ORDER TO PROVIDE OR ENHANCE THEIR DRINKING WATER & WASTE DISPOSAL FACILITIES. MANAGE HUD 202 PROPERTIES FOR THE ELDERLY. |
| IRS990/MoreThan5000KToIndividualsInd | 0 | 0 |
| IRS990/MoreThan5000KToOrgInd | 0 | 0 |
| IRS990/MortgNotesPyblScrdInvstPropGrp/BOYAmt | 0 | 509858 |
| IRS990/MortgNotesPyblScrdInvstPropGrp/EOYAmt | 0 | 355992 |
| IRS990/NetAssetsOrFundBalancesBOYAmt | 0 | 881116 |
| IRS990/NetAssetsOrFundBalancesEOYAmt | 0 | 1012457 |
| IRS990/NetUnrelatedBusTxblIncmAmt | 0 | 11000 |
| IRS990/NoncashContributionsAmt | 0 | 61663 |
| IRS990/NondeductibleContributionsInd | 0 | 0 |
| IRS990/OccupancyGrp/ManagementAndGeneralAmt | 0 | 144051 |
| IRS990/OccupancyGrp/ProgramServicesAmt | 0 | 324046 |
| IRS990/OccupancyGrp/TotalAmt | 0 | 468097 |
| IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt | 0 | 41860 |
| IRS990/OfficeExpensesGrp/ProgramServicesAmt | 0 | 214910 |
| IRS990/OfficeExpensesGrp/TotalAmt | 0 | 256770 |
| IRS990/OfficerMailingAddressInd | 0 | 0 |
| IRS990/OperateHospitalInd | 0 | 0 |
| IRS990/Organization501c3Ind | 0 | X |
| IRS990/OrganizationFollowsSFAS117Ind | 0 | X |
| IRS990/OtherAssetsTotalGrp/BOYAmt | 0 | 12777 |
| IRS990/OtherAssetsTotalGrp/EOYAmt | 0 | 9177 |
| IRS990/OtherChangesInNetAssetsAmt | 0 | 0 |
| IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt | 0 | 48149 |
| IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt | 0 | 222135 |
| IRS990/OtherEmployeeBenefitsGrp/TotalAmt | 0 | 270284 |
| IRS990/OtherExpensesGrp/Desc | 0 | SUPPORTIVE SERVICE PAYM |
| IRS990/OtherExpensesGrp/Desc | 1 | PROGRAM SUPPLIES & MATE |
| IRS990/OtherExpensesGrp/Desc | 2 | MEMBERSHIP DUES |
| IRS990/OtherExpensesGrp/Desc | 3 | BAD DEBTS |
| IRS990/OtherExpensesGrp/ManagementAndGeneralAmt | 0 | 10978 |
| IRS990/OtherExpensesGrp/ManagementAndGeneralAmt | 1 | 29937 |
| IRS990/OtherExpensesGrp/ManagementAndGeneralAmt | 2 | 300 |
| IRS990/OtherExpensesGrp/ProgramServicesAmt | 0 | 200824 |
| IRS990/OtherExpensesGrp/ProgramServicesAmt | 1 | 50685 |
| IRS990/OtherExpensesGrp/ProgramServicesAmt | 2 | 2562 |
| IRS990/OtherExpensesGrp/ProgramServicesAmt | 3 | 31198 |
| IRS990/OtherExpensesGrp/TotalAmt | 0 | 200824 |
| IRS990/OtherExpensesGrp/TotalAmt | 1 | 61663 |
| IRS990/OtherExpensesGrp/TotalAmt | 2 | 32499 |
| IRS990/OtherExpensesGrp/TotalAmt | 3 | 31498 |
| IRS990/OtherLiabilitiesGrp/BOYAmt | 0 | 27007 |
| IRS990/OtherLiabilitiesGrp/EOYAmt | 0 | 0 |
| IRS990/OtherRevenueTotalAmt | 0 | 14121 |
| IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt | 0 | 699048 |
| IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt | 0 | 3281867 |
| IRS990/OtherSalariesAndWagesGrp/TotalAmt | 0 | 3980915 |
| IRS990/OthNotesLoansReceivableNetGrp/BOYAmt | 0 | 19032 |
| IRS990/OthNotesLoansReceivableNetGrp/EOYAmt | 0 | 19032 |
| IRS990/PartialLiquidationInd | 0 | 0 |
| IRS990/PayPremiumsPrsnlBnftCntrctInd | 0 | 0 |
| IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt | 0 | 78029 |
| IRS990/PayrollTaxesGrp/ProgramServicesAmt | 0 | 275732 |
| IRS990/PayrollTaxesGrp/TotalAmt | 0 | 353761 |
| IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt | 0 | 37014 |
| IRS990/PensionPlanContributionsGrp/ProgramServicesAmt | 0 | 131650 |
| IRS990/PensionPlanContributionsGrp/TotalAmt | 0 | 168664 |
| IRS990/PledgesAndGrantsReceivableGrp/BOYAmt | 0 | 850558 |
| IRS990/PledgesAndGrantsReceivableGrp/EOYAmt | 0 | 884613 |
| IRS990/PoliciesReferenceChaptersInd | 0 | 1 |
| IRS990/PoliticalCampaignActyInd | 0 | 0 |
| IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt | 0 | 34411 |
| IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt | 0 | 48787 |
| IRS990/PrincipalOfficerNm | 0 | KAREN KOLLER |
| IRS990/ProfessionalFundraisingInd | 0 | 0 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 0 | 531390 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 1 | 531390 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 2 | 531390 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 3 | 531390 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 4 | 531390 |
| IRS990/ProgramServiceRevenueGrp/Desc | 0 | PROPERTY MANAGEMENT FEES |
| IRS990/ProgramServiceRevenueGrp/Desc | 1 | INDIRECT FEE INCOME |
| IRS990/ProgramServiceRevenueGrp/Desc | 2 | PROPERTY DEVELOPMENT FEE |
| IRS990/ProgramServiceRevenueGrp/Desc | 3 | CONSULTING |
| IRS990/ProgramServiceRevenueGrp/Desc | 4 | BUILDING INSPECTION |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 0 | 313389 |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 1 | 19406 |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 2 | 18687 |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 3 | 10633 |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 4 | 1730 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 0 | 313389 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 1 | 19406 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 2 | 18687 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 3 | 10633 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 4 | 1730 |
| IRS990/ProgSrvcAccomActy2Grp/Desc | 0 | COMMUNITY RESOURCES - THE COMMUNITY RESOURCES DIVISION WORKS WITH THE COMMUNITIES THROUGHOUT THE NORTHEAST, PUERTO RICO AND THE U.S. VIRGIN ISLANDS TO PROMOTE PUBLIC, ENVIRONMENTAL, AND ECONOMIC HEALTH BY PROVIDING CONSULTING, PLANNING, FINANCING, BUILD-OUT OVERSIGHT, REGULATORY AND COMPLIANCE OVERSIGHT, MANAGEMENT, AND OPERATIONAL SUPPORT FOR A WIDE RANGE OF COMMUNITY DEVELOPMENT AND INFRASTRUCTURE PROJECTS. |
| IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt | 0 | 2331293 |
| IRS990/ProgSrvcAccomActy2Grp/RevenueAmt | 0 | 10633 |
| IRS990/ProgSrvcAccomActy3Grp/Desc | 0 | PROPERTY MANAGEMENT AND DEVELOPMENT - THE PROPERTY MANAGEMENT AND DEVELOPMENT DIVISION OVERSEES THE OPERATIONS OF ALL RESIDENTIAL RENTAL PROPERTIES, AS WELL AS DEVELOPMENT ACTIVITY, TO ITS PROPERTIES LOCATED IN CENTRAL MASSACHUSETTS. THE COMPANY'S PORTFOLIO CURRENTLY INCLUDES NINE AFFORDABLE HOUSING PROJECTS. |
| IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt | 0 | 197289 |
| IRS990/ProgSrvcAccomActy3Grp/RevenueAmt | 0 | 313389 |
| IRS990/ProhibitedTaxShelterTransInd | 0 | 0 |
| IRS990/PYBenefitsPaidToMembersAmt | 0 | 0 |
| IRS990/PYContributionsGrantsAmt | 0 | 31261239 |
| IRS990/PYExcessBenefitTransInd | 0 | 0 |
| IRS990/PYGrantsAndSimilarPaidAmt | 0 | 25012681 |
| IRS990/PYInvestmentIncomeAmt | 0 | 7 |
| IRS990/PYOtherExpensesAmt | 0 | 1988276 |
| IRS990/PYOtherRevenueAmt | 0 | 10441 |
| IRS990/PYProgramServiceRevenueAmt | 0 | 372718 |
| IRS990/PYRevenuesLessExpensesAmt | 0 | 194844 |
| IRS990/PYSalariesCompEmpBnftPaidAmt | 0 | 4448604 |
| IRS990/PYTotalExpensesAmt | 0 | 31449561 |
| IRS990/PYTotalProfFndrsngExpnsAmt | 0 | 0 |
| IRS990/PYTotalRevenueAmt | 0 | 31644405 |
| IRS990/QuidProQuoContributionsInd | 0 | 0 |
| IRS990/RcvFndsToPayPrsnlBnftCntrctInd | 0 | 0 |
| IRS990/ReconcilationRevenueExpnssAmt | 0 | 131341 |
| IRS990/RegularMonitoringEnfrcInd | 0 | 1 |
| IRS990/RelatedEntityInd | 0 | 1 |
| IRS990/RelatedOrganizationCtrlEntInd | 0 | 1 |
| IRS990/ReportInvestmentsOtherSecInd | 0 | 0 |
| IRS990/ReportLandBuildingEquipmentInd | 0 | 1 |
| IRS990/ReportOtherAssetsInd | 0 | 0 |
| IRS990/ReportOtherLiabilitiesInd | 0 | 0 |
| IRS990/ReportProgramRelatedInvstInd | 0 | 0 |
| IRS990/RevenueAmt | 0 | 1730 |
| IRS990/SavingsAndTempCashInvstGrp/BOYAmt | 0 | 2624712 |
| IRS990/SavingsAndTempCashInvstGrp/EOYAmt | 0 | 2810161 |
| IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearAmt | 0 | 32773354 |
| IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt | 0 | 31261239 |
| IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt | 0 | 30107736 |
| IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt | 0 | 28122689 |
| IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt | 0 | 29564961 |
| IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/TotalAmt | 0 | 151829979 |
| IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt | 0 | 13 |
| IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus1YearAmt | 0 | 7 |
| IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus3YearsAmt | 0 | 9 |
| IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus4YearsAmt | 0 | 9 |
| IRS990ScheduleA/GrossInvestmentIncome170Grp/TotalAmt | 0 | 38 |
| IRS990ScheduleA/GrossReceiptsRltdActivitiesAmt | 0 | 2248329 |
| IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearAmt | 0 | 14121 |
| IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus1YearAmt | 0 | 10441 |
| IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus2YearsAmt | 0 | 17750 |
| IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus3YearsAmt | 0 | 12440 |
| IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus4YearsAmt | 0 | 13555 |
| IRS990ScheduleA/OtherIncome170Grp/TotalAmt | 0 | 68307 |
| IRS990ScheduleA/PublicOrganization170Ind | 0 | X |
| IRS990ScheduleA/PublicSupportCY170Pct | 0 | 0.99960 |
| IRS990ScheduleA/PublicSupportPY170Pct | 0 | 0.99940 |
| IRS990ScheduleA/PublicSupportTotal170Amt | 0 | 151829979 |
| IRS990ScheduleA/ThirtyThrPctSuprtTestsCY170Ind | 0 | X |
| IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearAmt | 0 | 32773354 |
| IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus1YearAmt | 0 | 31261239 |
| IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus2YearsAmt | 0 | 30107736 |
| IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus3YearsAmt | 0 | 28122689 |
| IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus4YearsAmt | 0 | 29564961 |
| IRS990ScheduleA/TotalCalendarYear170Grp/TotalAmt | 0 | 151829979 |
| IRS990ScheduleA/TotalSupportAmt | 0 | 151898324 |
| IRS990/ScheduleBRequiredInd | 0 | 1 |
| IRS990ScheduleC/DirectContactLegislatorsInd | 0 | 0 |
| IRS990ScheduleC/GrantsOtherOrganizationsInd | 0 | 0 |
| IRS990ScheduleC/MailingsMembersInd | 0 | 0 |
| IRS990ScheduleC/MediaAdvertisementsInd | 0 | 0 |
| IRS990ScheduleC/NotDescribedSection501c3Ind | 0 | 0 |
| IRS990ScheduleC/OtherActivitiesAmt | 0 | 42664 |
| IRS990ScheduleC/OtherActivitiesInd | 0 | 1 |
| IRS990ScheduleC/PaidStaffOrManagementInd | 0 | 1 |
| IRS990ScheduleC/PublicationsOrBroadcastInd | 0 | 0 |
| IRS990ScheduleC/RalliesDemonstrationsInd | 0 | 0 |
| IRS990ScheduleC/SupplementalInformationDetail/ExplanationTxt | 0 | FEES PAID TO RAPOZA ASSOCIATES OF WASHINGTON DC TO ASSIST IN IMPROVEMENT OF THE INFRASTRUCTURE OF RURAL COMMUNITIES: $40,000. FEES PAID TO REGIONAL HOUSING NETWORK OF MASSACHUSETTS TO ASSIST IN IMPROVEMENT OF THE INFRASTRUCTURE OF RURAL COMMUNITIES: $2,664. |
| IRS990ScheduleC/SupplementalInformationDetail/FormAndLineReferenceDesc | 0 | PART II-B, LINE 1: |
| IRS990ScheduleC/TotalLobbyingExpendituresAmt | 0 | 42664 |
| IRS990ScheduleC/VolunteersInd | 0 | 0 |
| IRS990ScheduleD/AgentTrusteeEtcInd | 0 | 0 |
| IRS990ScheduleD/EquipmentGrp/BookValueAmt | 0 | 15925 |
| IRS990ScheduleD/EquipmentGrp/DepreciationAmt | 0 | 345501 |
| IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt | 0 | 361426 |
| IRS990ScheduleD/ExplanationProvidedInd | 0 | X |
| IRS990ScheduleD/InclEscrowCustodialAcctLiabInd | 0 | 1 |
| IRS990ScheduleD/LeaseholdImprovementsGrp/BookValueAmt | 0 | 80616 |
| IRS990ScheduleD/LeaseholdImprovementsGrp/DepreciationAmt | 0 | 647792 |
| IRS990ScheduleD/LeaseholdImprovementsGrp/OtherCostOrOtherBasisAmt | 0 | 728408 |
| IRS990ScheduleD/OtherLandBuildingsGrp/BookValueAmt | 0 | 51234 |
| IRS990ScheduleD/OtherLandBuildingsGrp/DepreciationAmt | 0 | 286739 |
| IRS990ScheduleD/OtherLandBuildingsGrp/OtherCostOrOtherBasisAmt | 0 | 337973 |
| IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt | 0 | FUNDS HELD IN ESCROW FOR TENANTS WHO ARE PARTICIPATING IN THE FAMILY SELF-SUFFICIENCY PROGRAM UNDER THE HUD SECTION 8 CHOICE HOUSING VOUCHER PROGRAM. A PORTION OF THE FAMILY'S MONTHLY RENT PAYMENT IS PLACED INTO ESCROW ACCOUNT. UPON SUCCESSFUL COMPLETION OF THE PROGRAM, THE ESCROWED FUNDS ARE TURNED OVER TO THE FAMILY. IF THE PARTICIPANT DOES NOT COMPLETE THE PROGRAM OR IF THEY ARE TERMINATED DUE TO NONCOMPLIANCE WITH PROGRAM REQUIREMENTS, THE FUNDS ARE RETAINED BY THE ORGANIZATION. |
| IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc | 0 | PART IV, LINE 2B: |
| IRS990ScheduleD/TotalBookValueLandBuildingsAmt | 0 | 147775 |
| IRS990ScheduleI/GrantRecordsMaintainedInd | 0 | 1 |
| IRS990ScheduleI/GrantsOtherAsstToIndivInUSGrp/CashGrantAmt | 0 | 25845272 |
| IRS990ScheduleI/GrantsOtherAsstToIndivInUSGrp/GrantTypeTxt | 0 | HOUSING ASSISTANCE PAYMENTS |
| IRS990ScheduleI/GrantsOtherAsstToIndivInUSGrp/RecipientCnt | 0 | 36733 |
| IRS990ScheduleI/GrantsOtherAsstToIndivInUSGrp/ValuationMethodUsedDesc | 0 | FMV |
| IRS990ScheduleI/SupplementalInformationDetail/ExplanationTxt | 0 | THE ORGANIZATION MONITORS THE USE OF GRANT FUNDS THROUGH STEPS TAKEN DURING THE CHECK PROCESS BY THE DIRECTOR OF RENTAL ASSISTANCE. THESE STEPS INCLUDE IDENTIFYING TRAINING OPPORTUNITIES FOR BOTH NEW AND SEASONED STAFF AND CREATING, SCHEDULING AND CONDUCTING THESE TRAININGS. ADJUSTMENTS ARE ENTERED BY RENTAL ASSISTANCE MANAGERS WHO MONITOR AND REVIEW ADJUSTMENTS REQUESTED AND DOCUMENTED BY STAFF, ENSURING THAT PAYMENTS ARE PROCESSED CORRECTLY. REVIEW BY THE DIRECTOR OF RENTAL ASSISTANCE AND MEMBERS OF THE FINANCE DEPARTMENT, UTILIZING ESTABLISHED SOFTWARE PROTOCOLS, IDENTIFY ANY POSSIBLE IMPROPER PAYMENTS. ADJUSTMENTS FOUND TO BE INACCURATE ARE THEN CURED AND REENTERED FOR PAYMENT. THE RENTAL ASSISTANCE QUALITY ASSURANCE MANAGER UTILIZES TOOLS PRESCRIBED BY THE FUNDER, DHCD. THE PRIMARY TOOL IS A WEB-BASED QUALITY ANALYSIS TOOL WHICH TRACKS PERFORMANCE FOR ALL RENTAL ASSISTANCE STAFF. AMONG THESE PROGRAMMATIC DELIVERABLES ARE TIMELINESS OF RECERTIFICATION, CORRECT RENT SHARE BASED ON INCOME CALCULATIONS, RECOUPING OF OVER-PAYMENTS AND ABATEMENTS FOR HOUSING QUALITY STANDARDS VIOLATIONS, AMONG OTHERS. THE QUALITY ASSURANCE MANAGER THEN WORKS WITH INDIVIDUAL PERFORMERS TO ASCERTAIN THE GENESIS OF ERRORS AND OFFERS COUNSEL AS TO CORRECTION METHODS. THE QUALITY ASSURANCE MANAGER ALSO REVIEWS PHYSICAL CLIENT FILES TO ENSURE ALL REQUIRED INFORMATION IS COMPLETE, CORRECT AND PROPERLY ORGANIZED WITHIN THE PAPER FILES. |
| IRS990ScheduleI/SupplementalInformationDetail/FormAndLineReferenceDesc | 0 | PART I, LINE 2: |
| IRS990ScheduleJ/AnyNonFixedPaymentsInd | 0 | 0 |
No mirrored PDF or thumbnail assets are attached yet.
Displayed year
2018 • Form 990Detailed filing. Detailed filing data is available for this year.