Civic Intelligence

Eliot Community Human Services Inc

EIN 04-2316924 • 501(c)3 • Lexington, MA

Profile

Eliot community human services is a non-profit human services agency dedicated to enhancing the quality of lives. Guided by compassion and respect, our mission is accomplished by responding to the needs and diversity of the individuals we serve, providing comprehensive services that are individualized, accessible, educational and strength based, delivering high quality, evidence-based programming, valuing, enriching and partnering with our staff, our clients and our communities. The philosophical foundation of eliot is our commitment to serving the most vulnerable of populations, those who are most at risk and have limited or no resources to access help. The programs within the eliot network provide a continuum of care to a varied population.our programs collaborate with one another, utilizing the expertise within the agency to provide the highest standard of quality services to our clients, their families, other caregivers and our funding sources.

125 Hartwell AvenueLexington, MA 02421

www.eliotchs.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

69th percentile

0.51x

Higher debt load relative to assets than 69% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Source year 2025

Liabilities / Revenue

21st percentile

0.17x

Higher debt load relative to revenue than 21% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Source year 2025

Net Margin

45th percentile

2.3%

Higher net margin than 45% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Source year 2025

Top Officer Pay

28th percentile

$472,687

Higher top officer pay than 28% of similar nonprofits.

Top officer pay equals 0.2% of source-year revenue.

501(c)3 • $250M-$1B nonprofits • Source year 2025

Asset Growth

90th percentile

23%

Faster asset growth than 90% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Annualized from 2024 to 2025

Revenue Growth

74th percentile

16%

Faster revenue growth than 74% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Annualized from 2024 to 2025

Assets

Up

$86,583,821

Up $16,251,876 (+23%) from 2024

Liabilities

Up

$44,532,545

Up $10,444,164 (+31%) from 2024

Net Assets

Up

$42,051,276

Up $5,807,712 (+16%) from 2024

Revenue

Up

$255,863,857

Up $35,947,900 (+16%) from 2024

Expenses

Up

$250,056,145

Up $34,061,737 (+16%) from 2024

Net Income

Up

$5,807,712

Up $1,886,163 (+48%) from 2024

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$100M$50M$0Assets 2010: $14,692,148Liabilities 2010: $8,494,689Net Assets 2010: $6,197,4592010Assets 2011: $15,423,765Liabilities 2011: $8,563,237Net Assets 2011: $6,860,5282011Assets 2012: $17,742,657Liabilities 2012: $9,869,233Net Assets 2012: $7,873,4242012Assets 2013: $19,528,711Liabilities 2013: $10,392,497Net Assets 2013: $9,136,2142013Assets 2014: $21,618,479Liabilities 2014: $11,044,995Net Assets 2014: $10,573,4842014Assets 2015: $22,702,655Liabilities 2015: $11,810,945Net Assets 2015: $10,891,7102015Assets 2016: $26,377,922Liabilities 2016: $12,704,555Net Assets 2016: $13,673,3672016Assets 2017: $28,806,343Liabilities 2017: $14,196,369Net Assets 2017: $14,609,9742017Assets 2018: $33,117,259Liabilities 2018: $15,486,936Net Assets 2018: $17,630,3232018Assets 2019: $42,138,378Liabilities 2019: $15,420,054Net Assets 2019: $26,718,3242019Assets 2020: $46,591,665Liabilities 2020: $20,956,594Net Assets 2020: $25,635,0712020Assets 2021: $49,363,416Liabilities 2021: $18,631,365Net Assets 2021: $30,732,0512021Assets 2022: $51,079,356Liabilities 2022: $17,786,565Net Assets 2022: $33,292,7912022Assets 2023: $63,290,458Liabilities 2023: $30,968,443Net Assets 2023: $32,322,0152023Assets 2024: $70,331,945Liabilities 2024: $34,088,381Net Assets 2024: $36,243,5642024Assets 2025: $86,583,821Liabilities 2025: $44,532,545Net Assets 2025: $42,051,2762025

Highlighted filing

2025

Assets$86,583,821
Liabilities$44,532,545
Net Assets$42,051,276

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$300M$200M$100M$0-$100MExpenses 2010: $69,618,4242010Expenses 2011: $71,612,6562011Expenses 2012: $74,093,7912012Revenue 2013: $79,328,076Expenses 2013: $78,070,668Net Income 2013: $1,257,4082013Revenue 2014: $88,454,763Expenses 2014: $87,017,493Net Income 2014: $1,437,2702014Revenue 2015: $92,867,350Expenses 2015: $92,549,124Net Income 2015: $318,2262015Revenue 2016: $100,134,399Expenses 2016: $97,352,742Net Income 2016: $2,781,6572016Revenue 2017: $103,062,268Expenses 2017: $102,125,661Net Income 2017: $936,6072017Revenue 2018: $104,538,796Expenses 2018: $101,518,447Net Income 2018: $3,020,3492018Revenue 2019: $118,715,420Expenses 2019: $117,038,723Net Income 2019: $1,676,6972019Revenue 2020: $123,672,797Expenses 2020: $124,756,050Net Income 2020: -$1,083,2532020Revenue 2021: $134,852,356Expenses 2021: $129,755,376Net Income 2021: $5,096,9802021Revenue 2022: $144,807,971Expenses 2022: $142,247,579Net Income 2022: $2,560,3922022Revenue 2023: $165,071,212Expenses 2023: $166,041,988Net Income 2023: -$970,7762023Revenue 2024: $219,915,957Expenses 2024: $215,994,408Net Income 2024: $3,921,5492024Revenue 2025: $255,863,857Expenses 2025: $250,056,145Net Income 2025: $5,807,7122025

Highlighted filing

2025

Revenue$255,863,857
Expenses$250,056,145
Net Income$5,807,712

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Summary only. Only limited summary data is available for this year.$86.6$44.5$42.1$256$250$5.81
2024Summary only. Only limited summary data is available for this year.$70.3$34.1$36.2$220$216$3.92
2023Summary only. Only limited summary data is available for this year.$63.3$31.0$32.3$165$166$0.97
2022Summary only. Only limited summary data is available for this year.$51.1$17.8$33.3$145$142$2.56
2021Summary only. Only limited summary data is available for this year.$49.4$18.6$30.7$135$130$5.10
2020Summary only. Only limited summary data is available for this year.$46.6$21.0$25.6$124$125$1.08
2019Summary only. Only limited summary data is available for this year.$42.1$15.4$26.7$119$117$1.68
2018Summary only. Only limited summary data is available for this year.$33.1$15.5$17.6$105$102$3.02
2017Summary only. Only limited summary data is available for this year.$28.8$14.2$14.6$103$102$0.94
2016Summary only. Only limited summary data is available for this year.$26.4$12.7$13.7$100$97.4$2.78
2015Summary only. Only limited summary data is available for this year.$22.7$11.8$10.9$92.9$92.5$0.32
2014Summary only. Only limited summary data is available for this year.$21.6$11.0$10.6$88.5$87.0$1.44
2013Summary only. Only limited summary data is available for this year.$19.5$10.4$9.14$79.3$78.1$1.26
2012Summary only. Only limited summary data is available for this year.$17.7$9.87$7.87$74.1
2011Summary only. Only limited summary data is available for this year.$15.4$8.56$6.86$71.6
2010Summary only. Only limited summary data is available for this year.$14.7$8.49$6.20$69.6
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Dec 18, 2025
Return Version
2024v5.2
Gross Receipts
$255,886,154
Mission and Program Overview

Mission

Eliot community human services is a non-profit human services agency dedicated to enhancing the quality of lives. Guided by compassion and respect, our mission is accomplished by responding to the needs and diversity of the individuals we serve, providing comprehensive services that are individualized, accessible, educational and strength based, delivering high quality, evidence-based programming, valuing, enriching and partnering with our staff, our clients and our communities. The philosophical foundation of eliot is our commitment to serving the most vulnerable of populations, those who are most at risk and have limited or no resources to access help. The programs within the eliot network provide a continuum of care to a varied population.our programs collaborate with one another, utilizing the expertise within the agency to provide the highest standard of quality services to our clients, their families, other caregivers and our funding sources.

Eliot community human services is a non-profit human services agency dedicated to enhancing the quality of lives. Guided by compassion and respect, our mission is accomplished by responding to the needs and diversity of the individuals we serve, providing comprehensive services that are individualized, accessible, educational and strength based, delivering high quality, evidence-based programming, valuing, enriching and partnering with institutions of higher education, hospitals and other non-profit organizations, our staff, our clients and our communities.the philosophical foundation of eliot is our commitment to serving the most vulnerable of populations, those who are most at risk and have limited or no resources to access help. The programs within the eliot network provide a continuum of care to a varied population. The programs also advance the field of mental heath care through focusing on the education of providers and research in the mental health field.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$32,272,768$33,877,677▲ $1,604,909
Land, Buildings, and Equipment, Net$16,723,553$23,258,147▲ $6,534,594
Cash and Non-Interest-Bearing Accounts$2,676,385$6,756,350▲ $4,079,965
Prepaid Expenses and Deferred Charges$1,161,104$4,501,167▲ $3,340,063
Savings and Temporary Cash Investments$140,521$141,112▲ $591
Total Assets$70,331,945$86,583,821▲ $16,251,876
Other Assets Total$17,357,614$18,049,368▲ $691,754
Liabilities
Accounts Payable and Accrued Expenses$13,100,109$14,954,339▲ $1,854,230
Other Liabilities$13,062,745$12,042,214▼ $1,020,531
Mortgage Notes Payable Secured by Investment Property$4,444,920$9,003,677▲ $4,558,757
Deferred Revenue$185,343$5,076,105▲ $4,890,762
Escrow Account Liability$3,295,264$3,456,210▲ $160,946
Total Liabilities$34,088,381$44,532,545▲ $10,444,164
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$34,949,929$40,761,941▲ $5,812,012
Net Assets With Donor Restrictions$1,293,635$1,289,335▼ $4,300
Total Net Assets Fund Balance$36,243,564$42,051,276▲ $5,807,712
Total Liabilities and Net Assets / Fund Balance$70,331,945$86,583,821▲ $16,251,876

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$12,705,314$6,946,132$19,651,446
Land$8,951,684-$8,951,684
Equipment$360,035$1,867,251$2,227,286
Leasehold Improvements$1,241,114$964,676$2,205,790
Other Assets Org$649,987--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2024$116,747---$116,747
2023$116,747---$116,747
2022$116,747-▲ $2,712$2,712$116,747
2021$116,747-▲ $3,746$3,746$116,747
2020$116,747-▲ $4,952$4,952$116,747
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Melinda MatthewsPresident/CEOPT$436,627$36,060$472,687
Aaron KatzSenior Vice PresidentFT$342,914$35,628$378,542
Alana NagleCbhc Chief Medical OfficerFT$317,072$34,565$351,637
Joseph DoddVP of Human ResourcesPT$271,350$39,320$310,670
Wendy L ParkerChief Financial OfficerPT$300,454$6,959$307,413
Kristen MclaughlinVP Children Youth FamilyPT$268,594$35,133$303,727
German CrisostomoOp PsychiatristFT$258,491$36,750$295,241

Board Members and Trustees

NameTitle
Luke MitchesonChair
Gabriel PaciChair (until 1/2025)
Terrence ParkerVice Chair
Barbara HamiltonBoard Member
Brenda GomezBoard Member
Eleanor DowdBoard Member
Jiles RobinsonBoard Member
R Newcomb StillwellBoard Member
Steve RobinsonBoard Member
Elizabeth BowieBoard Member (as of 7/2024)
Itai NevoBoard Member (as of 7/2024)
Charles SenatoreBoard Member (until 1/2025)
Barry CollamoreBoard Member (until 12/2024)
Thomas FurlongBoard Member (until 12/2024)
Rosa LaddBoard Member (until 7/2024)
Jennifer MillerClerk
Ann DuffyTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Braxton RoseTherapy Services54 JOYCE RD, Framingham, MA 01701$159,910
Dain Torpy Le Ray Wiest & Garner PCLegal Services175 FEDERAL STREET SUITE 1500, Boston, MA 02110$114,018
Revenue and Support

Revenue Composition

Contributions and Grants
$189,251,780
Program Service Revenue
$65,270,030
Investment Income
$638,531
Other Revenue
$703,516
All Other Contributions
$953,754
Change in Net Assets
$5,807,712

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Food Inventory53,298$86,710Valued by Donor/usda
Total Noncash Contributions53,298$86,710-
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$154,876,362
Other Expenses$95,179,783
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$114,484,168$10,560,723-$125,044,891
Occupancy$38,744,388$3,264,186-$42,008,574
Other Employee Benefits$15,296,202$1,747,447-$17,043,649
Payroll Taxes$10,463,636$541,347-$11,004,983
Fees for Services Other$7,184,244$1,137,980-$8,322,224
Travel$3,842,492$321,813-$4,164,305
Conferences and Meetings$2,277,105$1,833,719-$4,110,824
Other Expenses$2,723,295$227,760-$2,951,055
Office Expenses$1,442,157$713,379-$2,155,536
Depreciation Depletion$1,110,011$165,951-$1,275,962
Fees for Services Management-$1,087,193-$1,087,193
Fees for Services Legal$31,878$996,776-$1,028,654
All Other Expenses$619,320$397,977-$1,017,297
Insurance$461,493$520,334-$981,827
Pension Plan Contributions$831,120$120,518-$951,638
Current Officers, Directors, Trustees, and Key Employees-$831,201-$831,201
Advertising$29,863$392,609-$422,472
Fees for Services Accounting-$227,274-$227,274
Interest$24,076$84,580-$108,656
Total Functional Expenses$224,789,081$25,267,064$0$250,056,145
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$97,130
Fundraising Direct Expenses$22,297
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Night for Nan$210,615$97,130$6,732$90,398
Total Events$210,615$97,130$22,297$74,833
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Obligations$11,381,880
Finance Lease Obligations$660,334
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

The 990 is distributed to the board of directors for review. The finance committee reviews and approves the 990.

Form 990, Part VI, Section B, Line 12C

The director of quality and the president/ceo annually distribute the conflict of interest policy and disclosure form to all applicable personnel.

Form 990, Part VI, Section B, Line 15

In fiscal year 2025, the chair of the board of directors performed an internal compensation analysis review of some members of upper management. The full board was then made aware of the results and adjustments, if any, were made accordingly.

Form 990, Part VI, Section C, Line 19

The agency makes its financial statements and governing documents available upon request.

Filing and Contact Details

Filer

Filer Name
Eliot Community Human Services Inc
EIN
04-2316924
Phone
7818610890
Address
125 HARTWELL AVENUE, LEXINGTON, MA 02421

Signing Officer

Name
Melinda Matthews
Title
CEO/president
Phone
7818610890
Signed
2025-12-18
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Melinda Matthews
Formed
1963
Legal Domicile
Ma
Voting Board Members
12
Independent Board Members
12
Employees
2,685
Volunteers
12

Preparer

Firm
Aafcpas Inc
Address
50 WASHINGTON STREET, WESTBOROUGH, MA 01581
Preparer
Katie Belanger CPA
Phone
5083669100
Supplemental Narrative

Additional Explanations

FORM 990, PART III, LINE 1, DESCRIPTION OF ORGANIZATION MISSION:

Eliot community human services is a non-profit human services agency dedicated to enhancing the quality of lives. Guided by compassion and respect, our mission is accomplished by responding to the needs and diversity of the individuals we serve, providing comprehensive services that are individualized, accessible, educational and strength based, delivering high quality, evidence-based programming, valuing, enriching and partnering with institutions of higher education, hospitals and other non-profit organizations, our staff, our clients and our communities. The philosophical foundation of eliot is our commitment to serving the most vulnerable of populations, those who are most at risk and have limited or no resources to access help. The programs within the eliot network provide a continuum of care to a varied population. The programs also advance the field of mental heath care through focusing on the education of providers and research in the mental health field.

FORM 990, PART XII, LINE 2C:

No change in oversight process or selection process during the tax year.

Financial Statement Notes

PART IV, LINE 2B:

Client custodial funds represent funds that the agency holds on behalf of clients for which the agency is the representative payee. These amounts are disbursed by the agency to pay for client expenses on their behalf. All amounts held by the agency can only be used for the specific client's expenses.

PART V, LINE 4:

Permanently restricted net assets include endowment funds accumulated from donor restricted gifts. These gifts are restricted by the donors against any expenditure of principal. Investment income may be used for the donor specified purpose.

PART X, LINE 2:

The agency accounts for uncertainty in income taxes in accordance with asc topic, income taxes. This standard clarifies the accounting for uncertainty in tax positions and prescribes a recognition threshold and measurement attribute for the combined financial statements regarding a tax position taken or expected to be taken in a tax return. The agency has determined that there are no uncertain tax positions which qualify for either recognition or disclosure in the combined financial statements at june 30, 2025. The agency's information returns are subject to examination by the federal and state jurisdictions.

Raw XML AppendixShowing 400 of 857 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0ELIOT COMMUNITY HUMAN SERVICES IS A NON-PROFIT HUMAN SERVICES AGENCY DEDICATED TO ENHANCING THE QUALITY OF LIVES. GUIDED BY COMPASSION AND RESPECT, OUR MISSION IS ACCOMPLISHED BY RESPONDING TO THE NEEDS AND DIVERSITY OF THE INDIVIDUALS WE SERVE, PROVIDING COMPREHENSIVE SERVICES THAT ARE INDIVIDUALIZED, ACCESSIBLE, EDUCATIONAL AND STRENGTH BASED, DELIVERING HIGH QUALITY, EVIDENCE-BASED PROGRAMMING, VALUING, ENRICHING AND PARTNERING WITH INSTITUTIONS OF HIGHER EDUCATION, HOSPITALS AND OTHER NON-PROFIT ORGANIZATIONS, OUR STAFF, OUR CLIENTS AND OUR COMMUNITIES.THE PHILOSOPHICAL FOUNDATION OF ELIOT IS OUR COMMITMENT TO SERVING THE MOST VULNERABLE OF POPULATIONS, THOSE WHO ARE MOST AT RISK AND HAVE LIMITED OR NO RESOURCES TO ACCESS HELP. THE PROGRAMS WITHIN THE ELIOT NETWORK PROVIDE A CONTINUUM OF CARE TO A VARIED POPULATION. THE PROGRAMS ALSO ADVANCE THE FIELD OF MENTAL HEATH CARE THROUGH FOCUSING ON THE EDUCATION OF PROVIDERS AND RESEARCH IN THE MENTAL HEALTH FIELD.
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IRS990/Desc0ADULT COMMUNITY SERVICES: PROVIDING COMMUNITY BASED RESIDENTIAL PROGRAMMING TO ADULTS WITH CHRONIC MENTAL ILLNESS AS WELL AS TO ADULTS WITH DEVELOPMENTAL DISABILITIES IN HOMES LOCATED THROUGHOUT THE COMMONWEALTH. ALSO PROVIDING SUPPORT TO THE SAME POPULATIONS WHO HAVE ATTAINED A SUFFICIENT LEVEL OF SELF-PRESERVATION AND LIVE IN THEIR OWN APARTMENTS, THIS SUPPORT IS DONE THROUGH CASE MANAGEMENT AND COMMUNITY SUPPORT SERVICES. WE ALSO OFFER PACT PROGRAMS THAT DELIVER AN INTENSIVE, COMMUNITY-BASED ARRAY OF SERVICES FOR INDIVIDUALS WITH MENTAL ILLNESS WHO REQUIRE A HIGHER LEVEL OF SUPPORT, BUT MAY BE RESISTANT TO TRADITIONAL MODELS OF TREATMENT. DAY SERVICES FOR THIS POPULATION ARE OFFERED IN DIFFERENT AREAS AND SERVE THE VARIOUS LEVELS OF THE POPULATION. WE OFFER CLUBHOUSE SERVICES THROUGH A NATIONAL MODEL OF CARE TO INDIVIDUALS WITH MENTAL ILLNESS THAT PROVIDES WRAPAROUND SERVICES TO ADULTS. THESE DAY PROGRAMS OFFER LIFE SKILLS AS WELL AS VOCATIONAL AND EMPLOYMENT SUPPORT.
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