Civic Intelligence

Ihs the Institute for Human Services Inc

EIN 99-0199107 • 501(c)3 • Honolulu, HI

Profile

Our mission, vision and approach to homelessness are rooted in core hawaiian values that guide our outcomes and overall impact.

546 Kaaahi StreetHonolulu, HI 96817

www.ihshawaii.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

37th percentile

0.11x

Higher debt load relative to assets than 37% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Liabilities / Revenue

43rd percentile

0.21x

Higher debt load relative to revenue than 43% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Net Margin

42nd percentile

1.8%

Higher net margin than 42% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Top Officer Pay

33rd percentile

$200,300

Higher top officer pay than 33% of similar nonprofits.

Top officer pay equals 0.9% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Asset Growth

28th percentile

-0.5%

Faster asset growth than 28% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Revenue Growth

35th percentile

1.6%

Faster revenue growth than 35% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Assets

Down

$44,217,175

Down $216,195 (-0.5%) from 2023

Liabilities

Down

$4,904,054

Down $743,686 (-13%) from 2023

Net Assets

Up

$39,313,121

Up $527,491 (+1.4%) from 2023

Revenue

Up

$23,009,468

Up $351,328 (+1.6%) from 2023

Expenses

Up

$22,593,133

Up $40,173 (+0.2%) from 2023

Net Income

Up

$416,335

Up $311,155 (+296%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$60M$40M$20M$0Assets 2011: $6,905,244Liabilities 2011: $630,147Net Assets 2011: $6,275,0972011Assets 2012: $7,394,755Liabilities 2012: $622,582Net Assets 2012: $6,772,1732012Assets 2013: $7,592,347Liabilities 2013: $659,176Net Assets 2013: $6,933,1712013Assets 2014: $7,945,658Liabilities 2014: $1,148,300Net Assets 2014: $6,797,3582014Assets 2015: $7,876,181Liabilities 2015: $1,335,534Net Assets 2015: $6,540,6472015Assets 2016: $8,196,539Liabilities 2016: $1,756,036Net Assets 2016: $6,440,5032016Assets 2017: $9,902,352Liabilities 2017: $2,374,829Net Assets 2017: $7,527,5232017Assets 2018: $9,088,621Liabilities 2018: $1,707,920Net Assets 2018: $7,380,7012018Assets 2019: $8,323,098Liabilities 2019: $1,829,676Net Assets 2019: $6,493,4222019Assets 2020: $11,715,526Liabilities 2020: $2,008,408Net Assets 2020: $9,707,1182020Assets 2021: $15,246,582Liabilities 2021: $3,843,128Net Assets 2021: $11,403,4542021Assets 2022: $44,659,806Liabilities 2022: $6,027,121Net Assets 2022: $38,632,6852022Assets 2023: $44,433,370Liabilities 2023: $5,647,740Net Assets 2023: $38,785,6302023Assets 2024: $44,217,175Liabilities 2024: $4,904,054Net Assets 2024: $39,313,1212024

Highlighted filing

2024

Assets$44,217,175
Liabilities$4,904,054
Net Assets$39,313,121

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$60M$40M$20M$0-$20MExpenses 2011: $7,463,2882011Expenses 2012: $7,969,8762012Expenses 2013: $9,314,6112013Revenue 2014: $9,280,129Expenses 2014: $9,571,124Net Income 2014: -$290,9952014Revenue 2015: $10,246,307Expenses 2015: $10,408,260Net Income 2015: -$161,9532015Revenue 2016: $12,814,605Expenses 2016: $12,893,188Net Income 2016: -$78,5832016Revenue 2017: $15,611,830Expenses 2017: $14,569,060Net Income 2017: $1,042,7702017Revenue 2018: $15,527,832Expenses 2018: $15,523,237Net Income 2018: $4,5952018Revenue 2019: $16,343,441Expenses 2019: $17,247,824Net Income 2019: -$904,3832019Revenue 2020: $19,521,577Expenses 2020: $18,927,704Net Income 2020: $593,8732020Revenue 2021: $27,371,445Expenses 2021: $25,968,123Net Income 2021: $1,403,3222021Revenue 2022: $50,422,149Expenses 2022: $22,551,496Net Income 2022: $27,870,6532022Revenue 2023: $22,658,140Expenses 2023: $22,552,960Net Income 2023: $105,1802023Revenue 2024: $23,009,468Expenses 2024: $22,593,133Net Income 2024: $416,3352024

Highlighted filing

2024

Revenue$23,009,468
Expenses$22,593,133
Net Income$416,335

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$44.2$4.90$39.3$23.0$22.6$0.42
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$44.4$5.65$38.8$22.7$22.6$0.11
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$44.7$6.03$38.6$50.4$22.6$27.9
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$15.2$3.84$11.4$27.4$26.0$1.40
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$11.7$2.01$9.71$19.5$18.9$0.59
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$8.32$1.83$6.49$16.3$17.2$0.90
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$9.09$1.71$7.38$15.5$15.5$0.00
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$9.90$2.37$7.53$15.6$14.6$1.04
2016Detailed filing. Detailed filing data is available for this year.$8.20$1.76$6.44$12.8$12.9$0.08
2015Detailed filing. Detailed filing data is available for this year.$7.88$1.34$6.54$10.2$10.4$0.16
2014Detailed filing. Detailed filing data is available for this year.$7.95$1.15$6.80$9.28$9.57$0.29
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.59$0.66$6.93$9.31
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.39$0.62$6.77$7.97
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.91$0.63$6.28$7.46
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 15, 2025
Return Version
2023v6.0
Gross Receipts
$26,065,559
Mission and Program Overview

Mission

Our mission, vision and approach to homelessness are rooted in core hawaiian values that guide our outcomes and overall impact.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$29,163,571$27,845,037▼ $1,318,534
Pledges and Grants Receivable$8,165,924$7,695,281▼ $470,643
Cash and Non-Interest-Bearing Accounts$807,758$2,565,951▲ $1,758,193
Prepaid Expenses and Deferred Charges$333,727$388,252▲ $54,525
Accounts Receivable$279,785$321,825▲ $42,040
Total Assets$44,433,370$44,217,175▼ $216,195
Other Assets Total$5,682,605$5,400,829▼ $281,776
Liabilities
Accounts Payable and Accrued Expenses$2,809,242$2,196,216▼ $613,026
Unsecured Notes Loans Payable$1,025,520$1,000,491▼ $25,029
Other Liabilities$1,056,137$853,935▼ $202,202
Deferred Revenue$623,503$716,047▲ $92,544
Escrow Account Liability$133,338$137,365▲ $4,027
Total Liabilities$5,647,740$4,904,054▼ $743,686
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$34,777,303$35,492,736▲ $715,433
Net Assets With Donor Restrictions$4,008,327$3,820,385▼ $187,942
Total Net Assets Fund Balance$38,785,630$39,313,121▲ $527,491
Total Liabilities and Net Assets / Fund Balance$44,433,370$44,217,175▼ $216,195

Asset Categories

AssetBook ValueDepreciationBasis
Leasehold Improvements$22,784,724$8,212,723$30,997,447
Buildings$3,318,151$227,844$3,545,995
Equipment$409,866$1,100,111$1,509,977
Land$1,302,243-$1,302,243
Other Land Buildings$30,053$237,625$267,678
Other Assets Org$719,835--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2023$1,200,000---$1,200,000
2022$1,200,000---$1,200,000
2021$1,200,000---$1,200,000
2020$1,200,000---$1,200,000
2019$1,200,000-▲ $26,852$26,852$1,200,000
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseTotal
Connie MitchellExecutive DirectorFT$200,300$200,300
Leina IjacicFormer Chief Admistrative OfficerFT$145,326$145,326

Board Members and Trustees

NameTitle
Keala PetersChair - External Affairs, Development
Joe ViolaChair - Internal Affairs C
K James SteinerChair, Audit Committee
Patrick M McguirkChair, Governance
Joanna OshiroTreasurer, Chair- Finance
David S MorimotoPresident
Lauren S NahmeVice-president
Andy Lee MdDirector
Anthea WangDirector
Bruce CoppaDirector
Claude Duke Du TeilDirector
Craig McginnisDirector
Curtis SaikiDirector
Dexter Kubota PeDirector
Ed HopeDirector
Ellen C CarsonDirector
Ian HoganDirector
Jayson HarperDirector
Jeff HarrisDirector
Jerry GibsonDirector
Julie ArigoDirector
Lee Ann SilvaDirector
Liane Okumura AprDirector
Marci LarouechDirector
Sondra L BrandonDirector
Tracy TonakiDirector
Roberta Bert Du TeilEmeritus Member
Lynne T UnemoriSecretary
Revenue and Support

Revenue Composition

Contributions and Grants
$17,629,664
Program Service Revenue
$6,843,055
Investment Income
$86,466
Other Revenue
$-1,549,717
All Other Contributions
$3,645,187
Change in Net Assets
$416,335

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Food Inventory253,013$884,304Usda Rates Per Meal
Other Non Cash Contri Table21,005$152,160Fair Market Value
Clothing and Household Goods-$141,390Fair Market Value
Other Non Cash Contri Table83$11,708Fair Market Value
Other Non Cash Contri Table5$11,286Fair Market Value
Total Noncash Contributions274,106$1,200,848-

Audited Revenue Reconciliation

Revenue per Audited Statements
$26,065,559
Revenue Not Reported on Financial Statements
$-3,056,091
Revenue Not Reported on Form 990
$1,660,704
Other Revenue Adjustments
$-3,056,091
Total Revenue per Audited Statements
$27,726,263
Total Revenue per Form 990
$23,009,468
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$12,780,160
Other Expenses$9,812,973
Total Fundraising Expense$457,910
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$9,233,405$676,193$241,602$10,151,200
Other Employee Benefits$1,283,903$163,027$34,636$1,481,566
All Other Expenses$858,298$366,045$134,251$1,358,594
Payroll Taxes$694,800$88,224$18,744$801,768
Other Expenses$576,655$22,326$4,085$603,066
Depreciation Depletion$522,066$42,216$1,878$566,160
Occupancy$418,945$68,818$2,929$490,692
Current Officers, Directors, Trustees, and Key Employees$139,065$206,561-$345,626
Fees for Services Other$152,326$109,913-$262,239
Travel$189,263$13,579$4,394$207,236
Insurance$8,780$137,623-$146,403
Fees for Services Accounting$46,443$25,572-$72,015
Interest$34,595$12,055-$46,650
Advertising$325-$13,508$13,833
Total Functional Expenses$20,168,163$1,967,060$457,910$22,593,133

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$27,198,772
Expenses per Audited Statements$22,593,133
Total Expenses per Form 990$22,593,133
Expenses Not Reported on Form 990$4,605,639
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$21,891
Fundraising Direct Expenses$7,268
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Homeward Bound$21,891$21,891$7,268$14,623
Total Events$21,891$21,891$7,268$14,623
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
-DirectorInterested Person Lynne T. Unemori Was an Officer of Hawaiian Electric Company, Which Provides Utility Services in the Ordinary Course of Business to the Organization and Its ClientsNo$404,510
-DirectorInterested Person Joe Viola Is an Officer of Hawaiian Electric Company, Which Provides Utility Services in the Ordinary Course of Business to the Organization and Its ClientsNo$404,510
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Liabilities - Current$736,709
Tenant Deposits$117,226
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 2

Roberta "bert" du teil (emeritus member) and claude "duke" du teil, (director) have a family relationship. Lynne unemori (chair - external affairs, development) and joe viola (chair - internal affairs committee) have a business relationship.

Form 990, Part VI, Section B, Line 11B

The audit committee reviews and approves the form 990 prior to filing. The form 990 was sent to all members of the board of directors prior to filing the form.

Form 990, Part VI, Section B, Line 12C

All board members and officers understand that they have a duty to disclose conflicts of interest on an ongoing basis. In addition, all board members and officers must respond annually to a questionnaire to identify any conlicts of interest. Any conflicts that arise are reviewed by the nominations/governance committee of the board and any member with a conflict recuses himself/herself from participation in any deliberations affecting transactions related to the conflict.

Form 990, Part VI, Section B, Line 15A

The compensation of the executive director is determined by the board of directors. The board considers salary ranges of comparable entities as well as the financial situation of the organization.

Form 990, Part VI, Section C, Line 19

The governing documents, conflict of interest policy and financial statements are available to the public upon request.

Filing and Contact Details

Filer

Filer Name
Ihs the Institute for Human Services Inc
EIN
99-0199107
Phone
8084472800
Address
546 KAAAHI STREET, HONOLULU, HI 96817

Signing Officer

Name
Connie Mitchell
Title
Executive Director
Phone
8084472800
Signed
2025-05-15
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Connie Mitchell
Formed
1980
Legal Domicile
Hi
Voting Board Members
28
Independent Board Members
28
Employees
365
Volunteers
4,130

Preparer

Firm
Kmh Llp
Address
1003 BISHOP STREET SUITE 2400, HONOLULU, HI 96813
Preparer
Christopher Cassidy
Phone
8085262255
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 1

Ihs is hawaii's oldest, largest and most comprehensive human service agency focused exclusively on ending and preventing homelessness on oahu. The organization serves as a social service safety net for those who are homeless or at risk for homelessness in our community through our nine (9) core services that include emergency and specialty shelters, community meal and food programs, housing placement and support, specialized case management, family programs, health services, homeless outreach, employment support and public education. Our triage and assessment process helps staff tailor individualized service plans for each homeless individual and family in order to address the root causes of their homeless situation, and prepares clients to transition into housing with the goal of self-sufficiency. Ihs is also focused on advocacy and education to address the systemic causes of homelessness. Public and private funding in the form of grants, contract awards, individual philanthropy, and fee for service initiatives coupled with careful cost control allow us to continue vital programs and services despite the need for more resources. Community support further includes volunteer labor, in-kind donations, corporate collaborations and other non-financial contributions. We build capacity through ongoing staff development and training along with a focus on continuous process improvement. Since 2004, ihs has been accredited by the commission on accreditation of rehabilitation facilities (carf), which is an international third party nonprofit organization that rigorously assesses the quality of rehabilitation programs and organizational competencies in meeting governance and program standards.

FORM 990, PART XI, LINE 9:

Change in value of split interest agreements 111,156.

Form 990, Part XII, Line 2C

The process has not changed since the prior year.

Financial Statement Notes

PART IV, LINE 2B:

The organization acts as the custodian of personal funds for its guests who do not have bank accounts. The funds are deposited into a local financial institution. Checks are issued upon the request and direction of the guests.

PART V, LINE 4:

The income from the endowments is restricted primarily to provide electricity, water, gas, paper products, soap, diapers, food and other basic needs of the homeless, and to provide for the maintenance, repair and needed improvements to the building.

PART X, LINE 2:

Ihs is a nonprofit organization as described in section 501(c)(3) of the internal revenue code and is exempt from federal and state income taxes. Ihs has been classified as an entity that is not a private foundation within the meaning of section 509(a) and qualifies for deductible contributions as provided in section 170(b)(1)(a)(vi). Ihs recognizes the financial statement effects from a tax position only after determining that the relevant tax authority would more likely than not sustain the position after an audit based on technical merits of the position. Ihs has not identified any uncertain tax positions in filed returns that require disclosure in the accompanying financial statements.

PART XI, LINE 2D - OTHER ADJUSTMENTS:

Change in value of split-interest agreements 111,156.

PART XI, LINE 4B - OTHER ADJUSTMENTS:

Rental expenses -3,048,823. Direct fundraising expenses -7,268.

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Rental expenses 3,048,823. Direct fundraising expenses 7,268.

Raw XML AppendixShowing 400 of 777 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0EMERGENCY SHELTER AND FOOD PROGRAMS:DURING FY 2024, THE IHS EMERGENCY SHELTER PROGRAM AT SUMNER MEN'S AND KAAAHI WOMEN'S AND FAMILY SHELTERS PROVIDED 87,679 BED NIGHTS TO 1,124 UNDUPLICATED GUESTS. THIS CONSISTED OF 601 SINGLE MEN, 306 SINGLE WOMEN, AND 222 FAMILY MEMBERS (61 FAMILIES). 109 SINGLE MEN, 53 SINGLE WOMEN, AND 24 FAMILIES EXITED INTO TRANSITIONAL OR PERMANENT HOUSING.THE IHS MEAL PROGRAM SERVED 284,2785 MEALS THROUGHOUT THE YEAR TO SHELTER GUESTS. THIS INCLUDES THREE MEALS PER DAY AT KAAAHI AND SUMNER EMERGENCY SHELTERS, HALE MAULIOLA HOUSING NAVIGATION CENTER, AND SPECIALTY SHELTERS. IN ADDITION, THE ORGANIZATION OFFERED MONTHLY FOOD DISTRIBUTIONS TO HELP REPLENISH HOUSEHOLD PANTRIES IN THE COMMUNITY.THE HALE MAULIOLA HOUSING NAVIGATION CENTER, WHICH OPENED IN NOVEMBER 2015, ENTERED ITS EIGHTH YEAR OF SERVICE. IN THE FISCAL YEAR, THE PROJECT SERVED 332 HOMELESS ADULTS FROM SINGLES AND COUPLES HOUSEHOLDS WITH EMERGENCY SHELTER, CASE MANAGEMENT, AND TARGETED HOUSING SERVICES. A TOTAL OF 252 CLIENTS EXITED, WITH 56 (22%) ENTERING INTO HOUSING PLACEMENTS. IHS WAS OPERATING THE TUTU BERT'S HOUSE (TBH 1, 2, 3, 4) MEDICAL SPECIALTY SHELTERS FOR HOMELESS ADULTS EXITING LOCAL HOSPITALS AT THE BEGINNING OF THE FISCAL YEAR. TBH 5 (OFFLINE SINCE APRIL 2022) COMPLETED RENOVATIONS AND REOPENED IN AUGUST 2023. TBH3 CLOSED IN AUGUST 2023 AND TBH1 WAS REPURPOSED AS THE NEW LOCATION FOR THE VET HOUSE SHELTER IN MAY 2024. DURING THE FISCAL YEAR, 219 PERSONS WERE SERVED BY THE TBH PROGRAM AND 192 EXITED, WITH 60 (31%) ENTERING INTO HOUSING AND 29 (15%) ENTERING SHELTERS. KALIHI UKA RECOVERY HOUSE (KURH), A SPECIALTY SHELTER FOR HOMELESS ADULTS WITH BEHAVIORAL HEALTH TREATMENT NEEDS, ENTERED ITS SIXTH YEAR OF SERVICE. KURH SERVED 132 CLIENTS, EXITING 121, OF WHOM 29 (24%) EXITED INTO HOUSING, 3 (3%) TO SHELTERS, AND 41 (34%) TO RESIDENTIAL TREATMENT FACILITIES.
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IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
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