Civic Intelligence

Goodwill Industries of Orange County

EIN 95-1644018 • 501(c)3 • Santa Ana, CA

Profile

To provide people with disabilities and other barriers the opportunity to achieve their highest levels of personal and economic independence by offering evaluation, rehabilitation, training and employment services to get and keep jobs.

410 North FairviewSanta Ana, CA 92703

www.ocgoodwill.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

73rd percentile

0.57x

Higher debt load relative to assets than 73% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Liabilities / Revenue

62nd percentile

0.63x

Higher debt load relative to revenue than 62% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Net Margin

23rd percentile

-3.4%

Higher net margin than 23% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Top Officer Pay

54th percentile

$525,967

Higher top officer pay than 54% of similar nonprofits.

Top officer pay equals 0.5% of source-year revenue.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Asset Growth

32nd percentile

2.0%

Faster asset growth than 32% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Revenue Growth

41st percentile

5.2%

Faster revenue growth than 41% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Assets

Up

$124,450,865

Up $2,449,007 (+2.0%) from 2023

Liabilities

Up

$71,393,958

Up $4,248,590 (+6.3%) from 2023

Net Assets

Down

$53,056,907

Down $1,799,583 (-3.3%) from 2023

Revenue

Up

$113,406,282

Up $5,610,467 (+5.2%) from 2023

Expenses

Up

$117,276,215

Up $8,728,168 (+8.0%) from 2023

Net Income

Down

-$3,869,933

Down $3,117,701 (-414%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$150M$100M$50M$0Assets 2010: $48,370,529Liabilities 2010: $22,537,976Net Assets 2010: $25,832,5532010Assets 2011: $48,096,317Liabilities 2011: $22,213,368Net Assets 2011: $25,882,9492011Assets 2012: $49,526,139Liabilities 2012: $21,237,378Net Assets 2012: $28,288,7612012Assets 2013: $45,436,026Liabilities 2013: $14,974,807Net Assets 2013: $30,461,2192013Assets 2014: $48,125,432Liabilities 2014: $15,678,360Net Assets 2014: $32,447,0722014Assets 2015: $46,563,515Liabilities 2015: $14,556,403Net Assets 2015: $32,007,1122015Assets 2016: $48,807,828Liabilities 2016: $15,702,580Net Assets 2016: $33,105,2482016Assets 2017: $48,378,421Liabilities 2017: $15,486,479Net Assets 2017: $32,891,9422017Assets 2018: $48,233,890Liabilities 2018: $17,991,753Net Assets 2018: $30,242,1372018Assets 2019: $86,781,525Liabilities 2019: $54,645,340Net Assets 2019: $32,136,1852019Assets 2020: $91,900,386Liabilities 2020: $58,828,065Net Assets 2020: $33,072,3212020Assets 2021: $112,211,549Liabilities 2021: $58,195,946Net Assets 2021: $54,015,6032021Assets 2022: $114,382,394Liabilities 2022: $61,680,011Net Assets 2022: $52,702,3832022Assets 2023: $122,001,858Liabilities 2023: $67,145,368Net Assets 2023: $54,856,4902023Assets 2024: $124,450,865Liabilities 2024: $71,393,958Net Assets 2024: $53,056,9072024

Highlighted filing

2024

Assets$124,450,865
Liabilities$71,393,958
Net Assets$53,056,907

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$150M$100M$50M$0-$50MExpenses 2010: $48,366,3342010Revenue 2011: $56,705,946Expenses 2011: $54,574,689Net Income 2011: $2,131,2572011Expenses 2012: $61,067,1592012Revenue 2013: $69,656,657Expenses 2013: $68,835,027Net Income 2013: $821,6302013Revenue 2014: $73,253,961Expenses 2014: $71,155,194Net Income 2014: $2,098,7672014Revenue 2015: $76,333,355Expenses 2015: $76,027,210Net Income 2015: $306,1452015Revenue 2016: $78,038,527Expenses 2016: $77,862,771Net Income 2016: $175,7562016Revenue 2017: $82,024,344Expenses 2017: $81,986,874Net Income 2017: $37,4702017Revenue 2018: $86,732,623Expenses 2018: $87,651,225Net Income 2018: -$918,6022018Revenue 2019: $91,305,647Expenses 2019: $90,503,567Net Income 2019: $802,0802019Revenue 2020: $78,002,320Expenses 2020: $76,420,838Net Income 2020: $1,581,4822020Revenue 2021: $111,995,801Expenses 2021: $90,884,805Net Income 2021: $21,110,9962021Revenue 2022: $103,150,478Expenses 2022: $100,663,002Net Income 2022: $2,487,4762022Revenue 2023: $107,795,815Expenses 2023: $108,548,047Net Income 2023: -$752,2322023Revenue 2024: $113,406,282Expenses 2024: $117,276,215Net Income 2024: -$3,869,9332024

Highlighted filing

2024

Revenue$113,406,282
Expenses$117,276,215
Net Income-$3,869,933

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$124$71.4$53.1$113$117$3.87
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$122$67.1$54.9$108$109$0.75
2022Detailed filing. Detailed filing data is available for this year.$114$61.7$52.7$103$101$2.49
2021Detailed filing. Detailed filing data is available for this year.$112$58.2$54.0$112$90.9$21.1
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$91.9$58.8$33.1$78.0$76.4$1.58
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$86.8$54.6$32.1$91.3$90.5$0.80
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$48.2$18.0$30.2$86.7$87.7$0.92
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$48.4$15.5$32.9$82.0$82.0$0.04
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$48.8$15.7$33.1$78.0$77.9$0.18
2015Detailed filing. Detailed filing data is available for this year.$46.6$14.6$32.0$76.3$76.0$0.31
2014Detailed filing. Detailed filing data is available for this year.$48.1$15.7$32.4$73.3$71.2$2.10
2013Detailed filing. Detailed filing data is available for this year.$45.4$15.0$30.5$69.7$68.8$0.82
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$49.5$21.2$28.3$61.1
2011Summary only. Only limited summary data is available for this year.$48.1$22.2$25.9$56.7$54.6$2.13
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$48.4$22.5$25.8$48.4
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Oct 24, 2025
Return Version
2024v5.2
Gross Receipts
$196,938,707
Mission and Program Overview

Mission

To provide people with disabilities and other barriers the opportunity to achieve their highest levels of personal and economic independence by offering evaluation, rehabilitation, training and employment services to get and keep jobs.

We help people achieve their goals through a journey of personal support, work experience and career development.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$37,674,152$37,915,173▲ $241,021
Land, Buildings, and Equipment, Net$19,234,945$20,041,127▲ $806,182
Savings and Temporary Cash Investments$12,079,280$14,941,056▲ $2,861,776
Accounts Receivable$5,593,720$3,814,257▼ $1,779,463
Inventories for Sale or Use$2,269,527$2,156,615▼ $112,912
Prepaid Expenses and Deferred Charges$1,581,250$1,345,331▼ $235,919
Pledges and Grants Receivable$321,192$95,000▼ $226,192
Cash and Non-Interest-Bearing Accounts$69,656$64,181▼ $5,475
Total Assets$122,001,858$124,450,865▲ $2,449,007
Other Assets Total$43,178,136$44,078,125▲ $899,989
Liabilities
Other Liabilities$47,151,915$50,129,057▲ $2,977,142
Accounts Payable and Accrued Expenses$17,720,969$19,621,717▲ $1,900,748
Tax Exempt Bond Liabilities$2,036,373$1,573,740▼ $462,633
Deferred Revenue$236,111$69,444▼ $166,667
Total Liabilities$67,145,368$71,393,958▲ $4,248,590
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$54,383,941$52,163,052▼ $2,220,889
Net Assets With Donor Restrictions$472,549$893,855▲ $421,306
Total Net Assets Fund Balance$54,856,490$53,056,907▼ $1,799,583
Total Liabilities and Net Assets / Fund Balance$122,001,858$124,450,865▲ $2,449,007

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$5,787,508$12,554,295$18,341,803
Buildings$2,567,454$12,937,794$15,505,248
Leasehold Improvements$5,612,192$8,473,219$14,085,411
Land$3,920,611-$3,920,611
Other Land Buildings$2,153,362$846,712$3,000,074
Other Assets Org$43,430,504--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2024$770,438-▲ $62,199-$832,637
2023$695,199-▲ $75,239-$770,438
2022$754,642-▲ $59,442-$695,199
2021$655,231-▲ $99,141-$754,642
2020$612,170-▲ $43,061-$655,231
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Nicole SuydamPresident & CEOFT$429,668$96,299$525,967
Corrine AllenCOOFT$321,830$49,782$371,612
Elizabeth JensenCFOFT$302,971$36,274$339,245
George Ryan BurtCOOFT$312,088$16,542$328,630
Richard a AdamsVP of Mission ServicesFT$217,204$49,760$266,964
Phillip J RunnelsVP of Information TechnologyFT$231,718$31,828$263,546
Jose Luis PerezVP of People and CultureFT$227,648$31,354$259,002
Joseph R RingerVP of Risk and ComplianceFT$216,351$37,043$253,394
Cathy J CalderonChief of Staff and VP of AdvancementFT$191,133$49,082$240,215
Sergio MunozVP of Donated Goods RetailFT$189,715$34,409$224,124
Diana T YruetaVP of FinanceFT$188,019$35,455$223,474
Ryan C SmithVP of OperationsFT$205,272$17,867$223,139

Board Members and Trustees

NameTitle
Sarah C StarkBoard Chair
David J SeidnerBoard Vice Chair
Jacob Gonzales EsqBoard Secretary
Zachary ParkerBoard Treasurer
Carol FawcettDirector
Cynthia S QuimbyDirector
Damien PirroDirector
Dr Jeffrey LambDirector
Dr Sridhar SundaramDirector
Everett K SandsDirector
Jesse AragonDirector
Jim ConnerDirector
Joanne SchroederDirector
John HeffernanDirector
Justin AyreDirector
Suzi BrownDirector
Tim J McelfishDirector

Highest Paid Contractors

ContractorServicesLocationCompensation
Rutan & TuckerLaw Services18575 JAMBOREE ROAD 9TH FLOOR, Irvine, CA 92612$318,815
Moxie MarketingMarketing Services2082 MICHELSON DRIVE STE 100, Irvine, CA 92612$263,923
Cortech LLCTemporary Staffing Services710 MORGAN FALLS ROAD, Atlanta, GA 30350$258,016
Moss AdamsAccounting ServicesPO BOX 101822, Pasadena, CA 91189$180,860
Pamela Contreras-hammInterpreting Services5082 BARKWOOD AVENUE, Irvine, CA 92604$110,799
Revenue and Support

Revenue Composition

Contributions and Grants
$53,384,212
Program Service Revenue
$37,940,227
Investment Income
$2,159,830
Other Revenue
$19,922,013
All Other Contributions
$53,175,561
Change in Net Assets
$-3,869,933

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
Yes

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Clothing and Household Goods-$52,887,478Thrift Shop Value
Cars and Other Vehicles1$1,900Public Auction
Total Noncash Contributions1$52,889,378-
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$68,969,823
Other Expenses$48,021,035
Total Fundraising Expense$1,968,956
Grants and Similar Amounts Paid$156,057
Professional Fundraising Fees$129,300

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$50,972,288$4,326,172$414,524$55,712,984
Occupancy$17,526,975$15,193$518,569$18,060,737
Fees for Services Other$9,507,186$778,832$42,740$10,328,758
Payroll Taxes$5,625,107$484,988$38,956$6,149,051
Office Expenses$3,860,056$406,924$72,996$4,339,976
Other Employee Benefits$3,842,943$237,399$10,221$4,090,563
Depreciation Depletion$3,622,146$302,773$16,161$3,941,080
All Other Expenses$2,712,678$78,723$8,111$2,799,512
Current Officers, Directors, Trustees, and Key Employees$959,433$1,236,912$135,293$2,331,638
Information Technology$1,787,949$316,545$5,285$2,109,779
Insurance$1,699,381$319,691$46,429$2,065,501
Advertising$1,435,839$29,777$15,461$1,481,077
Travel$1,237,708$26,462$1,302$1,265,472
Conferences and Meetings$285,027$88,295$450,386$823,708
Pension Plan Contributions$527,184$151,382$7,021$685,587
Fees for Services Legal$226,965$42,697$6,201$275,863
Fees for Service Investment Mgmnt Fees-$185,325-$185,325
Fees for Services Accounting-$166,916-$166,916
Fees for Services Professional Fundraising--$129,300$129,300
Grants to Domestic Individuals$114,880--$114,880
Interest-$98,153-$98,153
Other Expenses$20,754-$50,000$70,754
Grants to Domestic Orgs$41,177--$41,177
Fees for Services Lobbying-$8,424-$8,424
Total Functional Expenses$106,005,676$9,301,583$1,968,956$117,276,215
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
Yes

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$538,032
Fundraising Gross Income$465,326
Professional Fundraising Fees$129,300

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Centennial Gala$497,878$300,384$81,095$219,289
Golf Tournament$176,099$164,942$13,519$151,423
Total Events$673,977$465,326$538,032$-72,706
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liabilities$46,625,663
Due to Landmark Services, Inc.$3,503,394

Bond Issues

BondIssuerIssuedIssue PricePurpose
ACalifornia Infrastructure and Economic Development Bank2006-03-09$9,850,000Finance renovation and expansion of the organization's store facilities.

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
A$9,850,000-$8,200,000$197,000

Bond Financing Compliance

No rebate due
Yes
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
Yes
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 4

New bylaws were adopted in 2024. Changes to the bylaws included the following: -removed detailed procedures (e.g., board recruitment) that are better suited for future board policies. -renamed the board development committee to the governance committee. -added a new compensation committee responsible for recommending compensation policies or changes to the full board. -all committee charters must be approved by the board, and any changes require board approval. -standing committees must consist solely of voting board members. -committees including community volunteers are designated as "advisory committees and cannot make binding decisions but may provide recommendations to the board. -the audit committee is the only standing committee allowed to have community volunteers (a minority), but it cannot act on behalf of the board; all recommendations require board approval, including acceptance of audited financials and irs form 990. -the president & ceo position remains an officer position but is no longer a voting board position. -if all members of the audit committee are directors, the committee shall have the delegations of authority granted by the board per the law and the bylaws.

Form 990, Part VI, Section B, Line 11B

Form 990 is reviewed by the audit committee members, then distributed to the full board of directors before it is filed.

Form 990, Part VI, Section B, Line 12C

The chief administrative officer ensures compliance with the conflict of interest policy. Monitoring is conducted through the annual disclosure process, whereby employees, officers, and directors report any actual, potential, or apparent conflicts of interest, as well as when new potential conflicts arise.

Form 990, Part VI, Section B, Line 15

The rebuttable presumption of reasonableness procedure is used in determining and approving compensation and benefit payments to officers, directors, and employees under the excess benefit rule.

Form 990, Part VI, Section C, Line 19

Available at the corporate office front desk, upon request via mail, and electronically. Annual reports are sent out to donors and supporters. It is noted on gioc's annual reports and gioc website that financial statements are available upon request. The annual form 990 and audited financial statements are posted on gioc's website for easy access to all.

Filing and Contact Details

Filer

Filer Name
Goodwill Industries of Orange County
EIN
95-1644018
Phone
7145476308
Address
410 NORTH FAIRVIEW, SANTA ANA, CA 92703
Doing Business As
Goodwill Industries of Orange County

Signing Officer

Name
Nicole Suydam
Title
President & CEO
Phone
7145476308
Signed
2025-10-24
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Nicole Suydam
Formed
1932
Legal Domicile
CA
Voting Board Members
17
Independent Board Members
17
Employees
2,096
Volunteers
688

Preparer

Firm
Baker Tilly Advisory Group Lp
Address
225 S LAKE AVENUE SUITE 900, PASADENA, CA 91101
Preparer
Lauren a Haverlock
Phone
8185771900
Supplemental Narrative

Financial Statement Notes

PART V, LINE 4:

Funds in the permanent endowment account must be used for the purposes of the mission of the organization.

PART X, LINE 2:

Goodwill industries of orange county, california and landmark services, inc. Are exempt from federal income taxes under section 501(c)(3) of the internal revenue code (the code), and are exempt from state income taxes under the comparable state tax code, as charitable organizations whereby only unrelated income, as defined by section 512(a)(1) of the code, is subject to federal income tax. Both entities file an exempt organization return in the u.s. Federal jurisdiction and the state of california. The organization follows the accounting standards for contingencies in evaluating uncertain tax positions. The guidance prescribes recognition threshold principles for consolidated financial statement recognition of tax positions taken or expected to be taken on a tax return that are not certain to be realized. No liability has been recognized by the organization for uncertain tax positions as of december 31, 2024 or 2023.

Raw XML AppendixShowing 400 of 1,107 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
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IRS990/AccountsReceivableGrp/EOYAmt03814257
IRS990/ActivitiesConductedPrtshpInd00
IRS990/ActivityOrMissionDesc0WE HELP PEOPLE ACHIEVE THEIR GOALS THROUGH A JOURNEY OF PERSONAL SUPPORT, WORK EXPERIENCE AND CAREER DEVELOPMENT.
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IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt018575 JAMBOREE ROAD 9TH FLOOR
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt12082 MICHELSON DRIVE STE 100
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt2710 MORGAN FALLS ROAD
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt3PO BOX 101822
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt45082 BARKWOOD AVENUE
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IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/CityNm1IRVINE
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IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/StateAbbreviationCd4CA
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IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt0RUTAN & TUCKER
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IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt3MOSS ADAMS
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IRS990/ContractorCompensationGrp/ServicesDesc4INTERPRETING SERVICES
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IRS990/Desc0STORE OPERATIONS: GOODWILL INDUSTRIES OF ORANGE COUNTY, CA OPERATES 24 THRIFT STORES AND THE ONLINE E-COMMERCE SITE SHOPGOODWILL.COM. IN 2024, GOODWILL SAW MORE THAN 2,420,000 SHOPPER TRANSACTIONS AND 1,207,700 DONATION DROP-OFFS. AS A NONPROFIT EMPLOYMENT SOCIAL ENTERPRISE, THESE SECONDHAND RETAIL OUTPOSTS PROVIDE THE FUEL FOR GOODWILL'S WORKFORCE DEVELOPMENT PROGRAMS. NINETY-THREE CENTS OF EVERY DOLLAR SPENT GOES DIRECTLY INTO THESE INNOVATIVE PROGRAMS. GOODWILL HAS CONNECTED THOUSANDS OF INDIVIDUALS TO LIFE-CHANGING OPPORTUNITIES AND CAREER PATHWAYS. 687 PEOPLE WERE SERVED IN 2024.
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IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1BOARD CHAIR
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IRS990/Form990PartVIISectionAGrp/TitleTxt22VP OF PEOPLE AND CULTURE
IRS990/Form990PartVIISectionAGrp/TitleTxt23CHIEF OF STAFF AND VP OF ADVANCEMENT
IRS990/Form990PartVIISectionAGrp/TitleTxt24VP OF INFORMATION TECHNOLOGY
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IRS990/Form990PartVIISectionAGrp/TitleTxt26VP OF DONATED GOODS RETAIL
IRS990/Form990PartVIISectionAGrp/TitleTxt27VP OF FINANCE
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