Hospice Services of Lake County

“The form 990 was reviewed by the executive director and finance manager, then by the treasurer of the board of directors.”

“Members of the governing body and all employees are required to comply with the organization's conflict of interest policy. Board members are required to annually complete and sign a conflict of interest statement. In addition, board members are required to disclose any material, financial or other beneficial interest in an entity engaged in a transaction with the organization. If a transaction involves a conflict of interest, the individual is requried to refrain from participation unless otherwise allowed by the board of directors. Employees are required to complete and sign a conflict of interest statement upon hire. If an individual has a conflict, they are required to disclose the situation to the executive director. If a board member or an individual in senior management has an actual or potential conflict of interest, they are required to inform the board of directors. The board of directors then determines the individual's ability to participate regarding the matter.”

“The board of directors reviews the executive director's compensation using comparability surveys provided by the manager of human resources. The executive director reviews all other officers' compensation using comparability surveys provided by the manager of human resources. The most recent compensation review was in 2018.”

“The organization's governing documents, conflict of interest policy and financial statements are available upon request.”

“Emotional, social, and spiritual care in partnership with our culturally diverse communities.”

“Our exempt organization's volunteers participate in hospice care, bereavement services, thrift store duties and administration/clerical.”

“In 2022, hospice services of lake county provided end of life care to 258 patients and their families. This care was provided by a team of registered nurses, social workers, hospice aides, spiritual caregivers, volunteers, bereavement counselors, license vocational nurses, and bereavement counselors. Rn case manager planned, organized and directed patient care under the physician's orders. The rn case manager facilitated the patients' efforts toward optimal comfort care, acquisition of appropriate medical equipment and supplies, medication management, dietary counseling, home safety, and long term planning. Hospice aides provided personal care and assistance with the activities of daily living such as feeding and bathing. They also provided limited household services that maintain a safe and sanitary enviornment in the areas of the home used by the patient.”

“Volunteers play a critical role in fulfilling the organization's mission, goals and objectives and are a required component of the organization's compliance with medicare reimbursement regulations. Volunteers provide patient support, bereavement camp assistance, clerical support, and process donations and work as cashiers in the three thrift stores, totaling 2,286.75 hours. New volunteers undergo 6 hours of hospice services orientation. Patient and family support/bereavement volunteers receive 12- 14 hours of patient and family support/bereavement training to provide companionship and emotional support for the patients and their families and caregivers. Volunteers are recognized with an annual appreciation luncheon. The community-based palliative care program, lake palliative care, provides multi-disciplinary support to patients not yet ready for hospice care.”