Civic Intelligence

Careline Crisis Services Inc

EIN 88-1389782 • 501(c)3 • Fairbanks, AK

Profile

Careline crisis services inc.'s mission is "saving lives through emotional support and crisis response, by connecting alaskans to compassion and inspiring hope."

818 26th AveFairbanks, AK 99701

www.carelinealaska.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

51st percentile

0.07x

Higher debt load relative to assets than 51% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Liabilities / Revenue

47th percentile

0.06x

Higher debt load relative to revenue than 47% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Net Margin

72nd percentile

19%

Higher net margin than 72% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Top Officer Pay

79th percentile

$136,285

Higher top officer pay than 79% of similar nonprofits.

Top officer pay equals 4.7% of source-year revenue.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Asset Growth

65th percentile

9.5%

Faster asset growth than 65% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2024 to 2025

Revenue Growth

54th percentile

9.5%

Faster revenue growth than 54% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2024 to 2025

Balance Sheet
Liabilities / Assets51st percentile

Assets

Up

$2,539,880

Up $220,582 (+9.5%) from 2024

Liabilities

Down

$176,642

Down $316,748 (-64%) from 2024

Net Assets

Up

$2,363,238

Up $537,330 (+29%) from 2024

Operations
Liabilities / Revenue47th percentileNet Margin72nd percentile

Revenue

Up

$2,871,865

Up $248,398 (+9.5%) from 2024

Expenses

Up

$2,334,535

Up $525,208 (+29%) from 2024

Net Income

Down

$537,330

Down $276,810 (-34%) from 2024

Trend Graphs

Balance Sheet Trend

Asset Growth65th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$3.0M$2.0M$1.0M$0Assets 2023: $1,093,670Liabilities 2023: $81,902Net Assets 2023: $1,011,7682023Assets 2024: $2,319,298Liabilities 2024: $493,390Net Assets 2024: $1,825,9082024Assets 2025: $2,539,880Liabilities 2025: $176,642Net Assets 2025: $2,363,2382025

Highlighted filing

2025

Assets$2,539,880
Liabilities$176,642
Net Assets$2,363,238
Open 2025 Filing

Operations Trend

Revenue Growth54th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$3.0M$2.0M$1.0M$0Revenue 2023: $2,484,043Expenses 2023: $1,472,275Net Income 2023: $1,011,7682023Revenue 2024: $2,623,467Expenses 2024: $1,809,327Net Income 2024: $814,1402024Revenue 2025: $2,871,865Expenses 2025: $2,334,535Net Income 2025: $537,3302025

Highlighted filing

2025

Revenue$2,871,865
Expenses$2,334,535
Net Income$537,330
Open 2025 Filing

Filings

Most recent year

2025 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$2,539,880
Liabilities
$176,642
Net assets
$2,363,238
Revenue
$2,871,865
Expenses
$2,334,535
Net income
$537,330
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$2.54$0.18$2.36$2.87$2.33$0.54
2024Detailed filing. Detailed filing data is available for this year.$2.32$0.49$1.83$2.62$1.81$0.81
2023Detailed filing. Detailed filing data is available for this year.$1.09$0.08$1.01$2.48$1.47$1.01
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Nov 6, 2025
Return Version
2024v5.2
Gross Receipts
$2,871,865
Mission and Program Overview

Mission

Careline crisis services inc.'s mission is "saving lives through emotional support and crisis response, by connecting alaskans to compassion and inspiring hope."

Saving lives through emotional support and crisis response by connecting alaskans to compassion and inspiring hope.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$1,288,771$1,429,478▲ $140,707
Land, Buildings, and Equipment, Net$634,537$620,239▼ $14,298
Accounts Receivable$387,370$470,427▲ $83,057
Prepaid Expenses and Deferred Charges$8,620$19,736▲ $11,116
Total Assets$2,319,298$2,539,880▲ $220,582
Liabilities
Mortgage Notes Payable Secured by Investment Property$374,361$0▼ $374,361
Accounts Payable and Accrued Expenses$90,229$176,642▲ $86,413
Deferred Revenue$28,800$0▼ $28,800
Total Liabilities$493,390$176,642▼ $316,748
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,825,908$2,363,238▲ $537,330
Total Net Assets Fund Balance$1,825,908$2,363,238▲ $537,330
Total Liabilities and Net Assets / Fund Balance$2,319,298$2,539,880▲ $220,582

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$555,239$16,681$571,920
Land$65,000-$65,000
Compensation and Service Providers
Top Officer Pay79th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Susanna MarchukExecutive DirectorFT$133,314$2,971$136,285

Board Members and Trustees

NameTitle
Ronnie HouchinPresident
Meredith MapleTreasurer, Vice President
Catherine McnaughtonDirector
Dustin MorrisDirector
Kara NelsonDirector
Kathleen CatronDirector
Kaydee Van FleinDirector
Michelle CharltonSecretary
Revenue and Support

Revenue Composition

Contributions and Grants
$26,128
Program Service Revenue
$2,845,737
Investment Income
$0
Other Revenue
$0
All Other Contributions
$11,835
Change in Net Assets
$537,330
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,869,250
Other Expenses$465,285
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$1,352,256$66,040-$1,418,296
Current Officers, Directors, Trustees, and Key Employees$122,822$40,941-$163,763
Fees for Services Other$154,177--$154,177
Other Employee Benefits$133,923$7,396-$141,319
Payroll Taxes$120,395$8,823-$129,218
Occupancy$85,578$19,205-$104,783
Fees for Services Accounting-$27,066-$27,066
Pension Plan Contributions$13,739$2,915-$16,654
All Other Expenses$13,468$2,386-$15,854
Depreciation Depletion$14,298--$14,298
Other Expenses$10,652$3,269-$13,921
Insurance$6,187$6,187-$12,374
Travel$6,952--$6,952
Advertising$4,036--$4,036
Total Functional Expenses$2,124,823$209,712$0$2,334,535
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, line 11B

“The draft 990 will be sent via email to the governing body for review and any questions will be answered in a timely manner.”

Form 990, Part VI, Section B, line 12C

“The governing body's board president asks if board members have any conflicts of interest to declare at the beginning of each board meeting. A "conflict of interest" check is verbally conducted in every meeting after the consent agenda is adopted, to allow for conflict of interest disclosures as they may relate to the general operations of the organization or related to any actionable items within the consent agenda.”

Form 990, Part VI, Section B, line 15

“The executive director's compensation was reviewed and approved by the independent, voting members of the board of directors in fy2025. Board members with actual or perceived conflicts of interest were recused from both discussion and voting. The board engaged an independent compensation specialist to provide relevant market data for comparable exeuctive positions at similarly sized nonprofit organizations within the same geographic region, using reputable sources including economic research institute (eri)'s salary assessor database, the foraker group's 2024 compensation and benefits survey, and candid's 2024 nonprofit compensation report. The board formally deliberated and approved the compensation during a duly convened meeting, and both the decision and supporting data were documented contemporaneously in the official meeting minutes. The executive director was not present during discussions and did not participate in the vote.”

Form 990, Part VI, Section C, line 19

“The organization makes its documents available for public inspection upon request.”

Filing and Contact Details

Filer

Filer Name
Careline Crisis Services Inc
EIN
88-1389782
Phone
9074522771
Address
818 26TH AVE, FAIRBANKS, AK 99701

Signing Officer

Name
Susanna Marchuk
Title
Executive Director
Phone
9074522771
Signed
2025-11-06
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Susanna Marchuk
Formed
2022
Legal Domicile
Ak
Voting Board Members
8
Independent Board Members
8
Employees
36
Volunteers
8

Preparer

Firm
RJG A Professional Corporation
Address
1100 West Barnette Suite 102, Fairbanks, AK 99701
Preparer
Arlene Koenig CPA
Phone
9074524156
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IRS990/ReportOtherLiabilitiesInd00
IRS990/ReportProgramRelatedInvstInd00
IRS990/RevenueAmt02845737
IRS990ScheduleA/AmountsRcvdDsqlfyPersonGrp/TotalAmt00
IRS990ScheduleA/First5Years509Ind0X
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearAmt024196
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus1YearAmt023998
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus2YearsAmt0649707
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/TotalAmt0697901
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearAmt02845737
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus1YearAmt02599469
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus2YearsAmt01834336
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/TotalAmt07279542
IRS990ScheduleA/PubliclySupportedOrg509a2Ind0X
IRS990ScheduleA/PublicSupportTotal509Amt07977443
IRS990ScheduleA/SubstAndDsqlfyPrsnsTotGrp/TotalAmt00
IRS990ScheduleA/SubstantialContributorsAmtGrp/TotalAmt00
IRS990ScheduleA/Total509Grp/CurrentTaxYearAmt02869933
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus1YearAmt02623467
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus2YearsAmt02484043
IRS990ScheduleA/Total509Grp/TotalAmt07977443
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearAmt02869933
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus1YearAmt02623467
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus2YearsAmt02484043
IRS990ScheduleA/TotalSupportCalendarYearGrp/TotalAmt07977443
IRS990/ScheduleBRequiredInd00
IRS990ScheduleD/BuildingsGrp/BookValueAmt0555239
IRS990ScheduleD/BuildingsGrp/DepreciationAmt016681
IRS990ScheduleD/BuildingsGrp/OtherCostOrOtherBasisAmt0571920
IRS990ScheduleD/LandGrp/BookValueAmt065000
IRS990ScheduleD/LandGrp/OtherCostOrOtherBasisAmt065000
IRS990ScheduleD/TotalBookValueLandBuildingsAmt0620239
IRS990ScheduleJ/AnyNonFixedPaymentsInd00
IRS990ScheduleJ/BoardOrCommitteeApprovalInd0X
IRS990ScheduleJ/CompBasedOnRevenueOfFlngOrgInd00
IRS990ScheduleJ/CompBsdNetEarnsFlngOrgInd00
IRS990ScheduleJ/CompBsdNetEarnsRltdOrgsInd00
IRS990ScheduleJ/CompBsdOnRevRelatedOrgsInd00
IRS990ScheduleJ/EquityBasedCompArrngmInd00
IRS990ScheduleJ/IndependentConsultantInd0X
IRS990ScheduleJ/InitialContractExceptionInd00
IRS990/ScheduleJRequiredInd00
IRS990ScheduleJ/SeverancePaymentInd00
IRS990ScheduleJ/SupplementalNonqualRtrPlanInd00
IRS990ScheduleJ/WrittenEmploymentContractInd0X
IRS990/ScheduleORequiredInd01
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0THE DRAFT 990 WILL BE SENT VIA EMAIL TO THE GOVERNING BODY FOR REVIEW AND ANY QUESTIONS WILL BE ANSWERED IN A TIMELY MANNER.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE GOVERNING BODY'S BOARD PRESIDENT ASKS IF BOARD MEMBERS HAVE ANY CONFLICTS OF INTEREST TO DECLARE AT THE BEGINNING OF EACH BOARD MEETING. A "CONFLICT OF INTEREST" CHECK IS VERBALLY CONDUCTED IN EVERY MEETING AFTER THE CONSENT AGENDA IS ADOPTED, TO ALLOW FOR CONFLICT OF INTEREST DISCLOSURES AS THEY MAY RELATE TO THE GENERAL OPERATIONS OF THE ORGANIZATION OR RELATED TO ANY ACTIONABLE ITEMS WITHIN THE CONSENT AGENDA.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2THE EXECUTIVE DIRECTOR'S COMPENSATION WAS REVIEWED AND APPROVED BY THE INDEPENDENT, VOTING MEMBERS OF THE BOARD OF DIRECTORS IN FY2025. BOARD MEMBERS WITH ACTUAL OR PERCEIVED CONFLICTS OF INTEREST WERE RECUSED FROM BOTH DISCUSSION AND VOTING. THE BOARD ENGAGED AN INDEPENDENT COMPENSATION SPECIALIST TO PROVIDE RELEVANT MARKET DATA FOR COMPARABLE EXEUCTIVE POSITIONS AT SIMILARLY SIZED NONPROFIT ORGANIZATIONS WITHIN THE SAME GEOGRAPHIC REGION, USING REPUTABLE SOURCES INCLUDING ECONOMIC RESEARCH INSTITUTE (ERI)'S SALARY ASSESSOR DATABASE, THE FORAKER GROUP'S 2024 COMPENSATION AND BENEFITS SURVEY, AND CANDID'S 2024 NONPROFIT COMPENSATION REPORT. THE BOARD FORMALLY DELIBERATED AND APPROVED THE COMPENSATION DURING A DULY CONVENED MEETING, AND BOTH THE DECISION AND SUPPORTING DATA WERE DOCUMENTED CONTEMPORANEOUSLY IN THE OFFICIAL MEETING MINUTES. THE EXECUTIVE DIRECTOR WAS NOT PRESENT DURING DISCUSSIONS AND DID NOT PARTICIPATE IN THE VOTE.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3THE ORGANIZATION MAKES ITS DOCUMENTS AVAILABLE FOR PUBLIC INSPECTION UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Form 990, Part VI, Section B, line 11b
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1Form 990, Part VI, Section B, line 12c
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2Form 990, Part VI, Section B, line 15
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3Form 990, Part VI, Section C, line 19
IRS990/SchoolOperatingInd00
IRS990/SignificantChangeInd00
IRS990/SignificantNewProgramSrvcInd00
IRS990/StatesWhereCopyOfReturnIsFldCd0AK
IRS990/SubjectToExcsTaxNetInvstIncInd00
IRS990/SubjectToProxyTaxInd00
IRS990/SubjToTaxRmnrtnExPrchtPymtInd00
IRS990/TaxablePartyNotificationInd00
IRS990/TaxExemptBondsInd00
IRS990/TerminateOperationsInd00
IRS990/TotalAssetsBOYAmt02319298
IRS990/TotalAssetsEOYAmt02539880
IRS990/TotalAssetsGrp/BOYAmt02319298
IRS990/TotalAssetsGrp/EOYAmt02539880
IRS990/TotalCompGreaterThan150KInd00
IRS990/TotalContributionsAmt026128
IRS990/TotalEmployeeCnt036
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt0209712
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt02124823
IRS990/TotalFunctionalExpensesGrp/TotalAmt02334535
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt0493390
IRS990/TotalLiabilitiesEOYAmt0176642
IRS990/TotalLiabilitiesGrp/BOYAmt0493390
IRS990/TotalLiabilitiesGrp/EOYAmt0176642
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt01825908
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt02363238
IRS990/TotalOtherCompensationAmt02971
IRS990/TotalProgramServiceExpensesAmt02124823
IRS990/TotalProgramServiceRevenueAmt02845737
IRS990/TotalReportableCompFromOrgAmt0133314
IRS990/TotalRevenueGrp/ExclusionAmt00
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt02845737
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt02871865
IRS990/TotalRevenueGrp/UnrelatedBusinessRevenueAmt00
IRS990/TotalVolunteersCnt08
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt02319298
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt02539880
IRS990/TotReportableCompRltdOrgAmt00
IRS990/TravelGrp/ProgramServicesAmt06952
IRS990/TravelGrp/TotalAmt06952
IRS990/TrnsfrExmptNonChrtblRltdOrgInd00
IRS990/TypeOfOrganizationCorpInd0X
IRS990/UnrelatedBusIncmOverLimitInd00
IRS990/UponRequestInd0X
IRS990/USAddress/AddressLine1Txt0818 26TH AVE
IRS990/USAddress/CityNm0FAIRBANKS
IRS990/USAddress/StateAbbreviationCd0AK
IRS990/USAddress/ZIPCd099701
IRS990/VotingMembersGoverningBodyCnt08
IRS990/VotingMembersIndependentCnt08
IRS990/WebsiteAddressTxt0WWW.CARELINEALASKA.COM
IRS990/WhistleblowerPolicyInd01
ReturnHeader/BuildTS02025-03-06 01:10:19Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd01
ReturnHeader/BusinessOfficerGrp/PersonNm0SUSANNA MARCHUK
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0EXECUTIVE DIRECTOR
ReturnHeader/BusinessOfficerGrp/PhoneNum09074522771
ReturnHeader/BusinessOfficerGrp/SignatureDt02025-11-06
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0CARELINE CRISIS SERVICES INC
ReturnHeader/Filer/BusinessNameControlTxt0CARE
ReturnHeader/Filer/EIN0881389782
ReturnHeader/Filer/PhoneNum09074522771
ReturnHeader/Filer/USAddress/AddressLine1Txt0818 26TH AVE
ReturnHeader/Filer/USAddress/CityNm0FAIRBANKS
ReturnHeader/Filer/USAddress/StateAbbreviationCd0AK
ReturnHeader/Filer/USAddress/ZIPCd099701
ReturnHeader/IRSResponsiblePrtyInfoCurrInd00
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0920121157
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0RJG A Professional Corporation
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt01100 West Barnette Suite 102
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0Fairbanks
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0AK
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd099701
ReturnHeader/PreparerPersonGrp/PhoneNum09074524156
ReturnHeader/PreparerPersonGrp/PreparationDt02025-11-06
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0Arlene Koenig CPA
ReturnHeader/ReturnTs02025-12-09T19:40:48-06:00
ReturnHeader/ReturnTypeCd0990

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