Civic Intelligence

Quality Connections Inc

EIN 86-1000271 • 501(c)3 • Flagstaff, AZ

Profile

To provide quality support and employment services to individuals with disabilities and disadvantages in order to increase both their independence and their participation in our community.

3012 E Route 66Flagstaff, AZ 86004

www.qualityconnections.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

89th percentile

0.81x

Higher debt load relative to assets than 89% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Liabilities / Revenue

72nd percentile

0.43x

Higher debt load relative to revenue than 72% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Net Margin

36th percentile

-0.1%

Higher net margin than 36% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

68th percentile

12%

Faster asset growth than 68% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Annualized from 2023 to 2024

Revenue Growth

39th percentile

2.0%

Faster revenue growth than 39% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets89th percentile

Assets

Up

$4,294,054

Up $455,771 (+12%) from 2023

Liabilities

Up

$3,472,452

Up $416,658 (+14%) from 2023

Net Assets

Up

$821,602

Up $39,113 (+5.0%) from 2023

Operations
Liabilities / Revenue72nd percentileNet Margin36th percentile

Revenue

Up

$8,016,228

Up $160,834 (+2.0%) from 2023

Expenses

Down

$8,023,109

Down $105,511 (-1.3%) from 2023

Net Income

Up

-$6,881

Up $266,345 (+97%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth68th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$6.0M$4.0M$2.0M$0-$2.0MAssets 2011: $247,146Liabilities 2011: $71,363Net Assets 2011: $175,7832011Assets 2012: $211,588Liabilities 2012: $104,650Net Assets 2012: $106,9382012Assets 2013: $212,045Liabilities 2013: $207,104Net Assets 2013: $4,9412013Assets 2014: $156,661Liabilities 2014: $169,201Net Assets 2014: -$12,5402014Assets 2015: $630,847Liabilities 2015: $221,942Net Assets 2015: $408,9052015Assets 2016: $920,409Liabilities 2016: $406,728Net Assets 2016: $513,6812016Assets 2017: $914,008Liabilities 2017: $431,898Net Assets 2017: $482,1102017Assets 2018: $812,057Liabilities 2018: $469,886Net Assets 2018: $342,1712018Assets 2019: $946,963Liabilities 2019: $483,284Net Assets 2019: $463,6792019Assets 2020: $916,144Liabilities 2020: $569,840Net Assets 2020: $346,3042020Assets 2021: $3,679,742Liabilities 2021: $2,325,760Net Assets 2021: $1,353,9822021Assets 2022: $4,124,334Liabilities 2022: $3,133,010Net Assets 2022: $991,3242022Assets 2023: $3,838,283Liabilities 2023: $3,055,794Net Assets 2023: $782,4892023Assets 2024: $4,294,054Liabilities 2024: $3,472,452Net Assets 2024: $821,6022024

Highlighted filing

2024

Assets$4,294,054
Liabilities$3,472,452
Net Assets$821,602
Open 2024 Filing

Operations Trend

Revenue Growth39th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$10M$5.0M$0-$5.0MExpenses 2011: $2,197,5632011Revenue 2012: $1,862,664Expenses 2012: $1,931,509Net Income 2012: -$68,8452012Revenue 2013: $1,938,572Expenses 2013: $2,040,569Net Income 2013: -$101,9972013Revenue 2014: $2,485,322Expenses 2014: $2,502,803Net Income 2014: -$17,4812014Revenue 2015: $3,238,915Expenses 2015: $3,005,137Net Income 2015: $233,7782015Revenue 2016: $3,698,633Expenses 2016: $3,593,857Net Income 2016: $104,7762016Revenue 2017: $3,586,782Expenses 2017: $3,618,353Net Income 2017: -$31,5712017Revenue 2018: $3,916,396Expenses 2018: $4,056,335Net Income 2018: -$139,9392018Revenue 2019: $4,456,182Expenses 2019: $4,334,674Net Income 2019: $121,5082019Revenue 2020: $4,741,185Expenses 2020: $4,858,560Net Income 2020: -$117,3752020Revenue 2021: $5,829,429Expenses 2021: $5,264,576Net Income 2021: $564,8532021Revenue 2022: $6,499,611Expenses 2022: $6,838,377Net Income 2022: -$338,7662022Revenue 2023: $7,855,394Expenses 2023: $8,128,620Net Income 2023: -$273,2262023Revenue 2024: $8,016,228Expenses 2024: $8,023,109Net Income 2024: -$6,8812024

Highlighted filing

2024

Revenue$8,016,228
Expenses$8,023,109
Net Income-$6,881
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$4,294,054
Liabilities
$3,472,452
Net assets
$821,602
Revenue
$8,016,228
Expenses
$8,023,109
Net income
-$6,881
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.29$3.47$0.82$8.02$8.02$0.01
2023Summary only. Only limited summary data is available for this year.$3.84$3.06$0.78$7.86$8.13$0.27
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.12$3.13$0.99$6.50$6.84$0.34
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$3.68$2.33$1.35$5.83$5.26$0.56
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.92$0.57$0.35$4.74$4.86$0.12
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.95$0.48$0.46$4.46$4.33$0.12
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.81$0.47$0.34$3.92$4.06$0.14
2017Summary only. Only limited summary data is available for this year.$0.91$0.43$0.48$3.59$3.62$0.03
2016Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.92$0.41$0.51$3.70$3.59$0.10
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.63$0.22$0.41$3.24$3.01$0.23
2014Summary only. Only limited summary data is available for this year.$0.16$0.17$0.01$2.49$2.50$0.02
2013Detailed filing. Detailed filing data is available for this year.$0.21$0.21$0.00$1.94$2.04$0.10
2012Summary only. Only limited summary data is available for this year.$0.21$0.10$0.11$1.86$1.93$0.07
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.25$0.07$0.18$2.20
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 15, 2025
Return Version
2024v5.2
Gross Receipts
$8,016,645
Mission and Program Overview

Mission

Our mission is to provide quality support and employment services to individuals with disabilities and disadvantages in order to increase both their independence and their participation in our community.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$393,716$1,291,669▲ $897,953
Accounts Receivable$953,484$735,523▼ $217,961
Cash and Non-Interest-Bearing Accounts$1,537,650$698,258▼ $839,392
Investments in Publicly Traded Securities$555,092$596,808▲ $41,716
Inventories for Sale or Use$21,578$24,733▲ $3,155
Savings and Temporary Cash Investments-$0-
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Intangible Assets-$0-
Prepaid Expenses and Deferred Charges-$0-
Total Assets$3,838,283$4,294,054▲ $455,771
Other Assets Total$376,763$947,063▲ $570,300
Liabilities
Unsecured Notes Loans Payable$2,006,572$1,959,228▼ $47,344
Other Liabilities$551,001$1,058,032▲ $507,031
Accounts Payable and Accrued Expenses$381,018$380,844▼ $174
Deferred Revenue$117,203$74,348▼ $42,855
Total Liabilities$3,055,794$3,472,452▲ $416,658
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$518,461$747,253▲ $228,792
Net Assets With Donor Restrictions$264,028$74,349▼ $189,679
Total Net Assets Fund Balance$782,489$821,602▲ $39,113
Total Liabilities and Net Assets / Fund Balance$3,838,283$4,294,054▲ $455,771

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$153,771$443,629$597,400
Buildings$481,843$9,834$491,677
Land$350,000-$350,000
Leasehold Improvements$123,838$142,673$266,511
Other Land Buildings$182,217$27,747$209,964
Other Assets Org$892,609--
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseOtherTotal
James CarpenterCFOFT$109,424$14,701$124,125
Armando BernasconiPresident & CEOFT$65,525$6,920$72,445

Board Members and Trustees

NameTitle
Al WhiteChairman
Candace OwensDirector
Gary PearlmutterDirector
Heather DalmolinDirector
John HeickDirector
Regina SalasDirector
Gretchen PovlsenTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$414,771
Program Service Revenue
$7,577,814
Investment Income
$23,643
Other Revenue
$0
All Other Contributions
$414,771
Change in Net Assets
$-6,881

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Real Estate Residential1$215,000appraisal
Total Noncash Contributions1$215,000-

Audited Revenue Reconciliation

Revenue per Audited Statements
$8,016,228
Total Revenue per Audited Statements
$8,016,228
Total Revenue per Form 990
$8,016,228
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$5,329,483
Other Expenses$2,693,626
Total Fundraising Expense$87,239
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$4,361,526$124,784$67,802$4,554,112
Occupancy$575,085$74,933-$650,018
Other Employee Benefits$531,388$39,152$8,261$578,801
Office Expenses$499,046$36,769$7,758$543,573
Current Officers, Directors, Trustees, and Key Employees-$196,570-$196,570
Other Expenses$100,330$9,499$168$109,997
Depreciation Depletion$43,558$4,461$3,250$51,269
Total Functional Expenses$7,449,681$486,189$87,239$8,023,109

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$8,023,109
Total Expenses per Audited Statements$8,023,109
Total Expenses per Form 990$8,023,109
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
Bernasconigsb InvOfficer/employeeLeased PropertyNo$81,200
Melissa BernasconiEmployeeCompensationNo$53,619
Gary PearlmutterDirector/llc MemLeased PropertyNo$41,520
Lily CarpenterEmployeeCompensationNo$28,819

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Rou Lease Liability$1,050,918
Holding Accounts$5,570
Unclaimed Property Payable$1,544
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
No
Audit committee
No
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 2

“Officer, armando bernasconi, and employee/former officer, melissa bernasconi, are married. Gabriela bernasconi, employee, is the daughter of armando and melissa.”

Form 990, Part VI, Section B, Line 11B

“The board of directors and the cfo review the form 990 before filing.”

Form 990, Part VI, Section B, Line 15A

“The board of directors review and approve compensation for the ceo. Compensation is based on comparability data and the decision is substantiated in the meeting minutes.”

Form 990, Part VI, Section C, Line 19

“The organization's governing documents and form 990 are available upon request. Form 990 is also available through the www.guidestar.org website.”

Filing and Contact Details

Filer

Filer Name
Quality Connections Inc
EIN
86-1000271
Phone
9287738787
Address
3012 E Route 66, Flagstaff, AZ 86004

Signing Officer

Name
James Carpenter
Title
CFO
Signed
2025-11-15
Discuss with paid preparer
Yes

Organization Details

Principal Officer
James Carpenter
Formed
1999
Legal Domicile
Az
Voting Board Members
7
Independent Board Members
7
Employees
265
Volunteers
2

Preparer

Firm
Nordstrom & Associates Pc
Address
150 W DALE AVE STE 2, Flagstaff, AZ 86001
Preparer
Tim D Hansen CPA
Phone
9287745086
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 9

“Net return on investment = $45994”

Raw XML AppendixShowing 400 of 564 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0QUALITY CONNECTIONS INC (QC) PROVIDES A VARIETY OF SERVICES TO ASSIST DISABLED INDIVIDUALS IN OUR COMMUNITY. OUR PROGRAMS INCLUDE EMPLOYMENT SERVICES, DAY PROGRAMS, AND RESIDENTIAL PROGRAMS.Our Employment Services Department provides employment opportunities and support services to persons with disabilities and disadvantages. QC assists our clients in obtaining and maintaining employment, as well as providing on-the-job support. Additionally we teach marketable skills enabling our clients to obtain gainful employment in the community.QC's philosophy is to provide superior services to individuals based on their needs and abilities. We use the highest qualified staff, appropriate services, and community inclusion in order to overcome barriers to employment. Our clients benefit in the following ways:- Individuals referred are interviewed and evaluated- Resume, application, and interviewing techniques are provided- Assistance in learning appropriate work skills and characteristics is provided if appropriate- QC performs an individualized job search targeting employment settings that match the prospective employee's strengths and abilities- Follow-Up support services are provided to ensure success on the jobOur Practical Life Skills program has strategies and resources to ensure effective learning through hands-on sensorial activities and lessons. Our mission for adults with developmental disadvantages is for them to be safe and healthy, and to have a sense of belonging. Our clients have a full range of opportunities to learn and be successful by engaging in real life skills. Our trained instructors invite and guide individuals to be independent in a learning environment. Our program is welcoming and creative.The goal of Quality Connections' Residential Programs is to increase the growing opportunities for people with disabilities allowing them to both contribute and to develop their unique capacities. QC's focus is on enhancing the experiences of our clients which offers them the opportunity to both make contributions, and to be recognized and valued in our community.Individualized plans are developed to assist our residents in refining their living skills in order to increase personal and social independence.Quality Connections' Residential Programs offer 2 levels of services:- QC's Group Homes are licensed and monitored by the State of Arizona. They offer a variety of social and community-based activities for our residential clients.- QC's Independent Living settings are offered to appropriate individuals who may require assistance in maintaining and refining independence in their own homes.Quality Connections new program Evergreen Preschool Academy:- Started in March of 2022. They offer 3 different childcare options, Nursery, Young Toddler and Preschool. They also offer before and afterschool care. - The mission is to teach our Preschoolers, of all abilities, to have a love of learning through a child-centered, developmentally appropriate program and to explore play through a positive environment that provides skill development in all areas of the childs development: physical, social, emotional, cognitive and communication. We will follow the 7 Principles of the Montessori Method, Play is Work, Prepared Environment, Observation, Freedom within Limits, Respect, Hands-On Learning, and Independence. We will teach positive emotional development through conscious discipline where children will grow their social and emotional intelligence through self-control and self-regulation.- The goal at Evergreen Academy is to be Flagstaffs leading preschool. Our program gives children ages 6-weeks through 12-years enriching opportunities to develop the whole child. We focus on learning through child-directed play, experiences and curriculum time. We believe a balance of play and preschool enhances growth and development in all areas: physically, socially, emotionally, creatively, and intellectually. This is achieved in a safe and loving enviro
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