Civic Intelligence

Friendship Retirement Corporation

EIN 86-0265218 • 501(c)3 • Glendale, AZ

View Organization Page

Profile

Our mission is to provide a broad continuum of high quality senior services in a manner that demonstrates christian love and compassion.

8611 North 67th AvenueGlendale, AZ 85302

www.glencroft.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

78th percentile

0.58x

Higher debt load relative to assets than 78% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Liabilities / Revenue

65th percentile

0.48x

Higher debt load relative to revenue than 65% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Net Margin

36th percentile

0.3%

Higher net margin than 36% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Top Officer Pay

71st percentile

$374,857

Higher top officer pay than 71% of similar nonprofits.

Top officer pay equals 1.3% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Asset Growth

23rd percentile

-2.1%

Faster asset growth than 23% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Revenue Growth

30th percentile

-0.5%

Faster revenue growth than 30% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets78th percentile

Assets

Up

$24,257,078

Up $3,468,271 (+17%) from 2022

Liabilities

Down

$14,093,630

Down $1,622,313 (-10%) from 2022

Net Assets

Up

$10,163,448

Up $5,090,584 (+100%) from 2022

Operations
Liabilities / Revenue65th percentileNet Margin36th percentile

Revenue

Up

$29,418,114

Up $19,894 (+0.1%) from 2022

Expenses

Down

$29,326,290

Down $1,820,532 (-5.8%) from 2022

Net Income

Up

$91,824

Up $1,840,426 (+105%) from 2022

Trend Graphs

Balance Sheet Trend

Asset Growth23rd percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$30M$20M$10M$0Assets 2010: $28,786,611Liabilities 2010: $16,416,643Net Assets 2010: $12,369,9682010Assets 2011: $28,064,996Liabilities 2011: $14,410,963Net Assets 2011: $13,654,0332011Assets 2012: $27,718,453Liabilities 2012: $13,659,063Net Assets 2012: $14,059,3902012Assets 2013: $25,821,738Liabilities 2013: $17,117,143Net Assets 2013: $8,704,5952013Assets 2014: $23,515,617Liabilities 2014: $16,547,277Net Assets 2014: $6,968,3402014Assets 2015: $23,868,788Liabilities 2015: $16,988,332Net Assets 2015: $6,880,4562015Assets 2016: $28,544,761Liabilities 2016: $21,509,216Net Assets 2016: $7,035,5452016Assets 2018: $27,297,251Liabilities 2018: $20,067,765Net Assets 2018: $7,229,4862018Assets 2019: $28,740,744Liabilities 2019: $21,526,443Net Assets 2019: $7,214,3012019Assets 2020: $28,671,455Liabilities 2020: $20,126,919Net Assets 2020: $8,544,5362020Assets 2021: $25,414,864Liabilities 2021: $18,424,015Net Assets 2021: $6,990,8492021Assets 2022: $20,788,807Liabilities 2022: $15,715,943Net Assets 2022: $5,072,8642022Assets 2024: $24,257,078Liabilities 2024: $14,093,630Net Assets 2024: $10,163,4482024

Highlighted filing

2024

Assets$24,257,078
Liabilities$14,093,630
Net Assets$10,163,448
Open 2024 Filing

Operations Trend

Revenue Growth30th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$40M$30M$20M$10M$0-$10MExpenses 2010: $18,110,0422010Expenses 2011: $19,045,3142011Expenses 2012: $18,879,8252012Revenue 2013: $19,434,870Expenses 2013: $20,363,463Net Income 2013: -$928,5932013Revenue 2014: $20,345,816Expenses 2014: $20,307,550Net Income 2014: $38,2662014Revenue 2015: $22,040,663Expenses 2015: $21,914,444Net Income 2015: $126,2192015Revenue 2016: $23,750,603Expenses 2016: $24,436,267Net Income 2016: -$685,6642016Revenue 2018: $29,167,423Expenses 2018: $28,150,976Net Income 2018: $1,016,4472018Revenue 2019: $29,092,708Expenses 2019: $29,313,654Net Income 2019: -$220,9462019Revenue 2020: $31,963,306Expenses 2020: $30,865,810Net Income 2020: $1,097,4962020Revenue 2021: $27,946,854Expenses 2021: $29,267,306Net Income 2021: -$1,320,4522021Revenue 2022: $29,398,220Expenses 2022: $31,146,822Net Income 2022: -$1,748,6022022Revenue 2024: $29,418,114Expenses 2024: $29,326,290Net Income 2024: $91,8242024

Highlighted filing

2024

Revenue$29,418,114
Expenses$29,326,290
Net Income$91,824
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$24,257,078
Liabilities
$14,093,630
Net assets
$10,163,448
Revenue
$29,418,114
Expenses
$29,326,290
Net income
$91,824
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$24.3$14.1$10.2$29.4$29.3$0.09
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$20.8$15.7$5.07$29.4$31.1$1.75
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$25.4$18.4$6.99$27.9$29.3$1.32
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$28.7$20.1$8.54$32.0$30.9$1.10
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$28.7$21.5$7.21$29.1$29.3$0.22
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$27.3$20.1$7.23$29.2$28.2$1.02
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$28.5$21.5$7.04$23.8$24.4$0.69
2015Detailed filing. Detailed filing data is available for this year.$23.9$17.0$6.88$22.0$21.9$0.13
2014Detailed filing. Detailed filing data is available for this year.$23.5$16.5$6.97$20.3$20.3$0.04
2013Detailed filing. Detailed filing data is available for this year.$25.8$17.1$8.70$19.4$20.4$0.93
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$27.7$13.7$14.1$18.9
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$28.1$14.4$13.7$19.0
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$28.8$16.4$12.4$18.1
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 7, 2025
Return Version
2024v5.2
Gross Receipts
$29,418,114
Mission and Program Overview

Mission

Our mission is to provide a broad continuum of high quality senior services in a manner that demonstrates christian love and compassion.

The mission of glencroft is empower people to live their best lives, and our vision is to be the premier provider of affordable services enriching quality of life for everyone at every stage of life.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$11,737,746$11,659,871▼ $77,875
Savings and Temporary Cash Investments$7,171,359$5,074,695▼ $2,096,664
Accounts Receivable$2,666,607$3,254,693▲ $588,086
Cash and Non-Interest-Bearing Accounts$1,185,083$1,179,278▼ $5,805
Investments Other Securities$174,064$486,557▲ $312,493
Inventories for Sale or Use$271,621$301,670▲ $30,049
Prepaid Expenses and Deferred Charges$122,222$173,943▲ $51,721
Total Assets$24,767,329$24,257,078▼ $510,251
Other Assets Total$1,438,627$2,126,371▲ $687,744
Liabilities
Tax Exempt Bond Liabilities$11,786,467$11,587,459▼ $199,008
Other Liabilities$1,380,956$1,229,505▼ $151,451
Accounts Payable and Accrued Expenses$1,066,793$933,611▼ $133,182
Deferred Revenue$211,079$177,115▼ $33,964
Escrow Account Liability$250,410$165,940▼ $84,470
Total Liabilities$14,695,705$14,093,630▼ $602,075
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$10,071,624$10,163,448▲ $91,824
Total Net Assets Fund Balance$10,071,624$10,163,448▲ $91,824
Total Liabilities and Net Assets / Fund Balance$24,767,329$24,257,078▼ $510,251

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$6,852,107$39,183,939-
Other Land Buildings$611,248--
Land$99,744--
Equipment$4,096,772$3,954,140-
Other Assets Org$388,649--
Compensation and Service Providers
Top Officer Pay71st percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
John ThorhauerCEOPT$341,824$33,033$374,857
Scott McclintockChief Health OfficerFT$171,854$25,133$196,987
Michael a MccammondCAOPT$178,715$11,890$190,605
Tommy MedinaChief People OfficerFT$177,989$10,002$187,991
Kathleen HurleyCFO (as of 01/2024)FT$151,160$3,465$154,625
Mary BakerExecutive Director FoundationPT$102,740$4,713$107,453
Don MayCFO (thru 01/2024)FT$10,716$214$10,930

Board Members and Trustees

NameTitle
Cathy EcksteinChair
Jacquelyn Smith PhdGovernnance Chair
Pete Patterson MdQuality and Compliance Chair
Steve KochVice Chair/secretary
Dyan BymarkDirector
Floyd WhittakerDirector
Lisa Montman CPADirector
Nina ShahDirector
Brian HollrahTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Fox ConstructionConstruction Services12465 N 67TH DR, Peoria, AZ 85381$327,212
Big Kahuna ConstructionLandscaping And Maintenance5745 W MARYLAND AVE 7, Glendale, AZ 85302$272,350
Tdindustries INCConstruction ServicesPO BOX 5335, Sun City West, AZ 85376$169,421
Prosperity Construction ServicesConstruction Services13850 DIPLOMAT DRIVE, Dallas, TX 75234$140,156
-Construction Services7230 W MARIPOSA ST, Phoenix, AZ 85033$115,350
Revenue and Support

Revenue Composition

Contributions and Grants
$240,090
Program Service Revenue
$26,925,820
Investment Income
$262,857
Other Revenue
$1,989,347
All Other Contributions
$240,090
Change in Net Assets
$91,824
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$19,262,484
Other Expenses$10,063,806
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$13,779,542$2,800,951-$16,580,493
Depreciation Depletion$2,087,898$231,989-$2,319,887
Occupancy$1,900,564$211,174-$2,111,738
Information Technology$1,285,028$142,781-$1,427,809
Payroll Taxes$1,102,363$267,309-$1,369,672
Interest$1,334,628--$1,334,628
Insurance$830,731$92,303-$923,034
Other Employee Benefits$465,272$102,133-$567,405
Current Officers, Directors, Trustees, and Key Employees-$540,412-$540,412
Office Expenses$297,617$106,004-$403,621
All Other Expenses$147,938$89,773-$237,711
Fees for Services Legal$176,314$31,114-$207,428
Pension Plan Contributions$167,692$36,810-$204,502
Fees for Services Accounting$143,126$24,058-$167,184
Fees for Services Other$128,010--$128,010
Other Expenses$25,276--$25,276
Travel-$24,166-$24,166
Conferences and Meetings-$13,264-$13,264
Total Functional Expenses$24,612,049$4,714,241$0$29,326,290
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Entrance Fee Deposits$681,771
Capital Lease Obligations$547,734

Bond Issues

BondIssuerIssuedIssue PricePurpose
AThe Industrial Development Authority of the City of Glendale Arizona2016-08-17$20,726,618Refinancing of current debt

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
A$20,726,618$5,854,063$2,280,000$409,200

Bond Financing Compliance

No rebate due
Yes
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
Yes
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
No
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The 990 is prepared by an outside accounting firm and is reviewed by the cfo and the final draft of the 990 is emailed to all board members prior to being filed with the irs. Board members have a comment period in which to respond with questions or changes.”

Form 990, Part VI, Section B, Line 12C

“All board members are covered under the conflict of interest policy. The board chair and the ceo determine if there is a conflict of interest based on conflict of interest policy questionnaires given to each board member at the start of the board year. When a conflict arises, the interested party is not allowed to vote on the issue and may be asked to leave the room during discussion of the issue. It is noted in the minutes when someone has a conflict and that person has abstained from voting.”

Form 990, Part VI, Section B, Line 15

“The cpo will provide the board current compensation guidance based on industry. The ceo salary is determined by the board - the contract goes to the cpo who implements it. The cfo salary is determined by the cpo (within budget limits).”

Form 990, Part VI, Section C, Line 19

“The governing documents and financial statements are made available to the public upon request. Conflict of interest policy is available upon formal request.”

Filing and Contact Details

Filer

Filer Name
Friendship Retirement Corporation
EIN
86-0265218
Phone
6238473005
Address
8611 NORTH 67TH AVENUE, GLENDALE, AZ 85302
Doing Business As
Glencroft Center for Modern Aging

Signing Officer

Name
Kathleen Hurley
Title
CFO
Phone
6238473005
Signed
2025-11-07
Discuss with paid preparer
Yes

Organization Details

Principal Officer
John Thorhauer
Formed
1970
Legal Domicile
Az
Voting Board Members
9
Independent Board Members
9
Employees
468
Volunteers
10

Preparer

Firm
Baker Tilly Advisory Group Lp
Address
21700 OXNARD ST STE 300, WOODLAND HILLS, CA 91367
Preparer
Lauren a Haverlock
Phone
8185771900
Supplemental Narrative

Additional Explanations

FORM 990, PART XII, LINE 2C:

“This process has not changed from the prior year.”

Financial Statement Notes

PART IV, LINE 2B:

“The organization maintains escrow accounts for resident security deposits.”

PART X, LINE 2:

“The company qualifies as a tax-exempt corporation described in section 501(c)(3) of the irc and, accordingly, there is no provision for income taxes. Income determined to be unrelated business income tax would be taxable. The company applies the income tax standard for uncertain tax positions. This standard clarifies the accounting for uncertainty in income taxes recognized in an organization's financial statements. This standard prescribes recognition and measurement of tax positions taken or expected to be taken on a tax return that are not certain to be realized. The company is not aware of any activities that would jeopardize its tax-exempt status.”

Raw XML AppendixShowing 400 of 837 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
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IRS990/AccountsPayableAccrExpnssGrp/EOYAmt0933611
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IRS990/AccountsReceivableGrp/EOYAmt03254693
IRS990/ActivitiesConductedPrtshpInd00
IRS990/ActivityOrMissionDesc0THE MISSION OF GLENCROFT IS EMPOWER PEOPLE TO LIVE THEIR BEST LIVES, AND OUR VISION IS TO BE THE PREMIER PROVIDER OF AFFORDABLE SERVICES ENRICHING QUALITY OF LIFE FOR EVERYONE AT EVERY STAGE OF LIFE.
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IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt012465 N 67TH DR
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IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt313850 DIPLOMAT DRIVE
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IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt0FOX CONSTRUCTION
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IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt2TDINDUSTRIES INC
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IRS990/ContractorCompensationGrp/ServicesDesc2CONSTRUCTION SERVICES
IRS990/ContractorCompensationGrp/ServicesDesc3CONSTRUCTION SERVICES
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IRS990/Desc0SKILLED NURSING - OUR 225 BED CARE CENTER, KNOWN AS PROVIDENCE PLACE, IS LOCATED NEAR THE ENTRY TO OUR CAMPUS. CERTIFIED TO ACCEPT BOTH MEDICARE AND MEDICAID(ALTCS). THE CARE CENTER CONSISTENTLY RECEIVES A QUALITY RATING FROM THE DEPT. OF HEALTH SERVICES AND ENJOYS A STAR MEDICARE RATING. THE FOLLOWING CARE SERVICES ARE AVAILABLE: 24-HOURS SKILLED NURSING CARE, MEDICARE/SUB-ACUTE CARE UNIT, SHORT TERM, LONG TERM AND RESPITE CARE, COMFORT CARE, HOSPICE BEHAVIORAL HEALTHCARE, RESTORATIVE NURSING, CONTRACTED WITH MOST MANAGED CARE INSURANCE PLAN DAILY ACTIVITIES PROGRAM THAT INCLUDES OFF-CAMPUS TRIPS, COMPUTER FOR RESIDENT USE AND SOCIAL EVENTS AND ON-SITE CHAPLAINCY SERVICES AND VISITS.INDEPENDENT LIVING - THE CASITAS ARE ATTRACTIVE ONE AND TWO BEDROOM COURTYARD HOMES SITUATED IN EIGHT CHARMING COURTS SURROUNDING THE PERIMETER OF OUR 40 ACRE COMMUNITY. THESE LOVELY UNITS ARE EQUIPPED WITH REFRIGERATOR, RANGE, MICROWAVE, GARBAGE DISPOSAL, PERSONAL EMERGENCY RESPONSE SYSTEM, SMOKE DETECTOR, FIRE ALARM AND ASSIGNED COVERED PARKING. THERE IS A COMPLIMENTARY LAUNDRY ROOM AVAILABLE IN EACH COURT FOR RESIDENT USE AND CONVENIENCE. IN ADDITION, MOST UNITS ARE EQUIPPED WITH WASHER AND DRYER CONNECTIONS. TELEVISION, WATER, SEWER, TRASH REMOVAL AND USE OF ALL CAMPUS FACILITIES ARE COVERED IN THE MONTHLY RATES. IN ADDITION, MONTHLY RATES INCLUDE, BUT ARE NOT LIMITED TO, ALL ADMINISTRATIVE EXPENSE, REPAIRS AND MAINTENANCE OF BUILDINGS AND GROUNDS, SECURITY AND CAPITAL IMPROVEMENTS.ASSISTED LIVING - LICENSED FOR DIRECTED CARE ASSISTED LIVING, MANOR 1 PROVIDES QUALITY SUPPORT TO RESIDENTS NEEDING HELP THROUGHOUT THE COURSE OF THEIR DAY IN A SECURE SETTING. MANOR 1 ENHANCES QUALITY OF LIFE FOR EACH RESIDENT BY SUPPORTING THEM WITH AS LITTLE OR AS MUCH ASSISTANCE AS NEEDED. EACH RESIDENT CAN EXPERIENCE AS MUCH INDEPENDENCE AS POSSIBLE. FREEDOM FROM MEAL PREPARATION, LAUNDRY AND HOUSEKEEPING PROVIDES AN EXPERIENCE THAT MAKES LIFE COMFORTABLE. THE VILLAS ARE NESTLED IN THE HEART OF OUR COMMUNITY AND ARE BEAUTIFULLY DESIGNED ONE BEDROOM EFFICIENCY SUITES. THESE LOVELY UNITS ARE EQUIPPED WITH REFRIGERATOR, RANGE, MICROWAVE, GARBAGE DISPOSAL, PERSONAL EMERGENCY RESPONSE SYSTEM, SMOKE DETECTOR, FIRE ALARM AND INDIVIDUALLY CONTROLLED THERMOSTAT. THERE IS AN ELEVATOR AND COIN OPERATED LAUNDRY ROOM.
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IRS990/MissionDesc0OUR MISSION IS TO EMPOWER PEOPLE TO LIVE THEIR BEST LIVES, AND OUR VISION IS TO BE THE PREMIER PROVIDER OF AFFORDABLE SERVICES ENRICHING QUALITY OF LIFE FOR EVERYONE AT EVERY STAGE OF LIFE. TO ACCOMPLISH, OUR VALUES SHALL INCLUDE:INTEGRITY - WE ADHERE TO THE HIGHEST ETHICAL STANDARDS.COMPASSION - WE ARE SENSITIVE TO EVERY PERSON'S UNIQUE NEEDS.EXCELLENCE - WE ARE ACCOUNTABLE TO DELIVER EXCELLENCE IN OUR WORK.INNOVATION - WE DEVELOP AND GROW BY PROVIDING LEADING-EDGE SERVICES.SUSTAINABILITY - WE USE RESOURCES EFFICIENTLY.COLLABORATION - WE FURTHER OUR MISSION THROUGH COOPERATIVE EFFORTS.
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