Civic Intelligence

Credit Union West

EIN 86-0108241 • 501(c)14 • Glendale, AZ

View Organization Page

Profile

To inspire our members, employees and communities to achieve their financial goals and enhance their quality of life.

PO Box 7600Glendale, AZ 85312-7600

www.cuwest.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

49th percentile

0.91x

Higher debt load relative to assets than 49% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2022

Liabilities / Revenue

82nd percentile

18.40x

Higher debt load relative to revenue than 82% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2022

Net Margin

96th percentile

26%

Higher net margin than 96% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Source year 2022

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

89th percentile

10%

Faster asset growth than 89% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Annualized from 2020 to 2022

Revenue Growth

18th percentile

10%

Faster revenue growth than 18% of similar nonprofits.

501(c)14 • $1B+ nonprofits • Annualized from 2020 to 2022

Balance Sheet
Liabilities / Assets49th percentile

Assets

Up

$1,299,512,297

Up $93,183,105 (+7.7%) from 2023

Liabilities

Up

$1,171,816,104

Up $81,232,607 (+7.4%) from 2023

Net Assets

Up

$127,696,193

Up $11,950,498 (+10%) from 2023

Operations
Liabilities / Revenue82nd percentileNet Margin96th percentile

Revenue

Up

$93,524,656

Up $19,698,862 (+27%) from 2023

Expenses

Up

$81,317,971

Up $20,974,813 (+35%) from 2023

Net Income

Down

$12,206,685

Down $1,275,951 (-9.5%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth89th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$1.5B$1.0B$500M$0Assets 2010: $414,019,525Liabilities 2010: $382,777,497Net Assets 2010: $31,242,0282010Assets 2011: $450,093,502Liabilities 2011: $414,351,801Net Assets 2011: $35,741,7012011Assets 2012: $484,148,361Liabilities 2012: $440,041,279Net Assets 2012: $44,107,0822012Assets 2013: $512,584,795Liabilities 2013: $461,096,763Net Assets 2013: $51,488,0322013Assets 2014: $549,234,387Liabilities 2014: $492,852,515Net Assets 2014: $56,381,8722014Assets 2015: $595,812,152Liabilities 2015: $537,164,768Net Assets 2015: $58,647,3842015Assets 2016: $643,849,278Liabilities 2016: $581,719,534Net Assets 2016: $62,129,7442016Assets 2017: $674,766,463Liabilities 2017: $607,681,921Net Assets 2017: $67,084,5422017Assets 2018: $714,248,010Liabilities 2018: $640,248,970Net Assets 2018: $73,999,0402018Assets 2019: $772,531,216Liabilities 2019: $690,107,370Net Assets 2019: $82,423,8462019Assets 2020: $921,242,904Liabilities 2020: $831,580,369Net Assets 2020: $89,662,5352020Assets 2021: $1,059,321,576Liabilities 2021: $961,725,577Net Assets 2021: $97,595,9992021Assets 2022: $1,117,757,318Liabilities 2022: $1,014,492,447Net Assets 2022: $103,264,8712022Assets 2023: $1,206,329,192Liabilities 2023: $1,090,583,497Net Assets 2023: $115,745,6952023Assets 2024: $1,299,512,297Liabilities 2024: $1,171,816,104Net Assets 2024: $127,696,1932024

Highlighted filing

2024

Assets$1,299,512,297
Liabilities$1,171,816,104
Net Assets$127,696,193
Open 2024 Filing

Operations Trend

Revenue Growth18th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$100M$50M$0Expenses 2010: $30,063,5432010Expenses 2011: $23,852,2812011Expenses 2012: $23,379,1652012Revenue 2013: $31,408,760Expenses 2013: $22,611,604Net Income 2013: $8,797,1562013Revenue 2014: $32,434,349Expenses 2014: $26,420,012Net Income 2014: $6,014,3372014Revenue 2015: $30,850,556Expenses 2015: $28,335,335Net Income 2015: $2,515,2212015Revenue 2016: $32,997,204Expenses 2016: $29,051,949Net Income 2016: $3,945,2552016Revenue 2017: $36,257,053Expenses 2017: $31,196,552Net Income 2017: $5,060,5012017Revenue 2018: $40,724,172Expenses 2018: $34,616,004Net Income 2018: $6,108,1682018Revenue 2019: $42,894,881Expenses 2019: $36,802,960Net Income 2019: $6,091,9212019Revenue 2020: $45,503,288Expenses 2020: $39,317,097Net Income 2020: $6,186,1912020Revenue 2021: $47,143,966Expenses 2021: $38,979,860Net Income 2021: $8,164,1062021Revenue 2022: $55,137,534Expenses 2022: $40,867,916Net Income 2022: $14,269,6182022Revenue 2023: $73,825,794Expenses 2023: $60,343,158Net Income 2023: $13,482,6362023Revenue 2024: $93,524,656Expenses 2024: $81,317,971Net Income 2024: $12,206,6852024

Highlighted filing

2024

Revenue$93,524,656
Expenses$81,317,971
Net Income$12,206,685
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$1,299,512,297
Liabilities
$1,171,816,104
Net assets
$127,696,193
Revenue
$93,524,656
Expenses
$81,317,971
Net income
$12,206,685
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1,300$1,172$128$93.5$81.3$12.2
2023Detailed filing. Detailed filing data is available for this year.$1,206$1,091$116$73.8$60.3$13.5
2022Detailed filing. Detailed filing data is available for this year.$1,118$1,014$103$55.1$40.9$14.3
2021Detailed filing. Detailed filing data is available for this year.$1,059$962$97.6$47.1$39.0$8.16
2020Detailed filing. Detailed filing data is available for this year.$921$832$89.7$45.5$39.3$6.19
2019Detailed filing. Detailed filing data is available for this year.$773$690$82.4$42.9$36.8$6.09
2018Detailed filing. Detailed filing data is available for this year.$714$640$74.0$40.7$34.6$6.11
2017Detailed filing. Detailed filing data is available for this year.$675$608$67.1$36.3$31.2$5.06
2016Detailed filing. Detailed filing data is available for this year.$644$582$62.1$33.0$29.1$3.95
2015Detailed filing. Detailed filing data is available for this year.$596$537$58.6$30.9$28.3$2.52
2014Detailed filing. Detailed filing data is available for this year.$549$493$56.4$32.4$26.4$6.01
2013Detailed filing. Detailed filing data is available for this year.$513$461$51.5$31.4$22.6$8.80
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$484$440$44.1$23.4
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$450$414$35.7$23.9
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$414$383$31.2$30.1
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Apr 25, 2025
Return Version
2024v5.1
Gross Receipts
$102,396,721
Mission and Program Overview

Mission

To inspire our members, employees and communities to achieve their financial goals and enhance their quality of life.

Financial cooperative to provide loans and financial services to credit union members.

Balance Sheet Detail
LineBeginningEndChange
Assets
Other Notes and Loans Receivable, Net$970,193,168$1,029,630,340▲ $59,437,172
Rtn Earn Endowment Incm Other Fnds$115,745,695$127,696,193▲ $11,950,498
Investments in Publicly Traded Securities$95,899,705$98,081,886▲ $2,182,181
Savings and Temporary Cash Investments$57,947,449$86,680,551▲ $28,733,102
Land, Buildings, and Equipment, Net$29,815,512$29,940,615▲ $125,103
Cash and Non-Interest-Bearing Accounts$4,527,663$5,438,556▲ $910,893
Investments Other Securities$5,863,395$4,397,181▼ $1,466,214
Prepaid Expenses and Deferred Charges$1,947,970$2,639,601▲ $691,631
Receivables From Officers Etc-$1,600,000-
Accounts Receivable$1,415,443$1,541,505▲ $126,062
Pd in Cap Srpls Land Bldg Eqp Fund$0$0→ $0
Cap Stk Tr Prin Current Funds$0$0→ $0
Total Assets$1,206,329,192$1,299,512,297▲ $93,183,105
Other Assets Total$38,718,887$39,562,062▲ $843,175
Liabilities
Other Liabilities$1,064,260,166$1,146,491,395▲ $82,231,229
Accounts Payable and Accrued Expenses$26,323,331$25,324,709▼ $998,622
Total Liabilities$1,090,583,497$1,171,816,104▲ $81,232,607
Net Assets / Fund Balance
Total Net Assets Fund Balance$115,745,695$127,696,193▲ $11,950,498
Total Liabilities and Net Assets / Fund Balance$1,206,329,192$1,299,512,297▲ $93,183,105

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$18,995,648$4,283,374$23,279,022
Equipment$2,979,255$8,243,760$11,223,015
Land$6,362,373-$6,362,373
Leasehold Improvements$1,603,339$1,331,347$2,934,686
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseOtherTotal
Roch KarenCEO/presidentFT$597,810$481,404$1,079,214
Duong NingEvp-COOFT$353,191$153,207$506,398
Birr RobertVP-chief Lending OfficerFT$259,748$165,745$425,493
Poldoski KellyChief Financial OfficerFT$261,854$111,422$373,276
O'CONNOR RYAN SEANVP- Marketing & CommunicationsFT$204,195$95,045$299,240
Cruz DianaVP- Loss PreventionFT$187,065$95,730$282,795
Christensen Ben DChief Information OfficerFT$262,009$20,056$282,065
Green DanielleVP- Retail DeliveryFT$180,280$89,136$269,416
Baker Seth RVP-itFT$177,291$85,549$262,840
Brown CherylChief People OfficerFT$147,387$104,269$251,656
Burt JaimeVP- AdministrationFT$162,035$85,124$247,159
Ruiz MannyVP- Business ServicesFT$154,679$70,118$224,797
Wade RobertInvestment AdvisorFT$60,515$156,581$217,096
Fieldson NicholasInvestment AdvisorFT$67,334$141,218$208,552
Bloss JodyDirector- Consumer LendingFT$145,257$52,423$197,680
Bell KionaDirector- Digital DeliveryFT$132,622$51,925$184,547
Blaylock TriciaDirector- Enterprise Risk ManagementFT$130,673$43,338$174,011
Larberg GaryChairperson-$10,000-$10,000
Jackson DonV. Chairperson-$7,500-$7,500
Ford JonathonDirector-$6,250-$6,250
Gendreau LuisDirector-$6,250-$6,250
Hobson CarolDirector-$6,250-$6,250
Laguna FrancesDirector-$6,250-$6,250
Oliver Sr JerryDirector-$6,250-$6,250
Tyus WandaDirector-$6,250-$6,250

Highest Paid Contractors

ContractorServicesLocationCompensation
Alkami TechnologyOnline Banking ProviderPO BOX 670397, Dallas, TX 75267$1,111,991
Mastercard InternationalCredit Card Issuer2200 MASTERCARD BLVD, Ofallen, MO 63368-7263$1,000,115
Jack HenryData ProcessorPO BOX 609, Monett, MO 65708$711,161
Willmeng Constructors INCConstruction1702 EAST HIGHLAND AVE STE 450, Phoenix, AZ 85016$707,175
FisCard ProcessorPO BOX 4535, Carol Stream, IL 60197$592,071
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$88,465,413
Investment Income
$5,170,018
Other Revenue
$-110,775
Change in Net Assets
$12,206,685

Audited Revenue Reconciliation

Revenue per Audited Statements
$93,807,922
Revenue Not Reported on Financial Statements
$-283,266
Revenue Not Reported on Form 990
$0
Other Revenue Adjustments
$-283,266
Total Revenue per Audited Statements
$93,807,922
Total Revenue per Form 990
$93,524,656
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$56,491,817
Salaries, Compensation, and Employee Benefits$24,295,354
Grants and Similar Amounts Paid$530,800
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Interest---$26,147,594
Other Salaries and Wages---$14,758,947
Current Officers, Directors, Trustees, and Key Employees---$4,559,349
Fees for Services Other---$3,891,125
Office Expenses---$2,392,816
Other Employee Benefits---$2,125,431
Depreciation Depletion---$2,041,080
Information Technology---$1,958,042
Pension Plan Contributions---$1,433,707
Payroll Taxes---$1,417,920
Advertising---$1,083,266
Occupancy---$552,120
Grants to Domestic Individuals---$330,800
Travel---$312,008
Other Expenses---$265,348
Fees for Services Legal---$230,961
Grants to Domestic Orgs---$200,000
Fees for Services Accounting---$175,093
Insurance---$164,060
Payments to Affiliates---$150,577
Conferences and Meetings---$68,695
All Other Expenses---$6,574
Total Functional Expenses$0$0$0$81,317,971

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$81,601,237
Expenses per Audited Statements$81,317,971
Total Expenses per Form 990$81,317,971
Expenses Not Reported on Form 990$283,266
Expenses Not Reported on Financial Statements$0
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Cu West Cares IncPhoenix, AZ501(c)(3)Charitable Contribution$200,000
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Officers, Directors, Trustees, and Key Employees-$1,600,000-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Share and Ira Certificates$440,155,599
Money Market Accounts$268,014,830
Share Draft Accounts$218,822,309
Share Accounts$207,421,541
Ira Shares$12,077,116
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

“The credit union is owned by its members.”

Form 990, Part VI, Section A, Line 7A

“The credit union's members vote to elect the governing body.”

Form 990, Part VI, Section A, Line 7B

“The credit union's members vote on any changes to the governing by-laws.”

Form 990, Part VI, Section B, Line 11B

“A copy of the form 990 tax return is reviewed by the board of directors prior to the return being filed.”

Form 990, Part VI, Section B, Line 12C

“A conflict of interest form is signed annually. Individuals must report any conflict of interest at the time it arises.”

Form 990, Part VI, Section B, Line 15

“15(a): compensation committee reviews information from an independent compensation consultant and from a compensation survey for the ceo's salary. Ceo's compensation is approved by the board. 15(b): compensation for other officers is reviewed by the compensation committee based on input from an independent compensation consultant and a compensation survey.”

Form 990, Part VI, Section C, Line 19

“Financial statements are posted at all branch locations. Governing documents and conflict of interest policy are reviewed annually by the board of directors representing the entire membership. Other policy statements may be available upon request.”

Filing and Contact Details

Filer

Filer Name
Credit Union West
EIN
86-0108241
Phone
6026313200
Address
PO BOX 7600, GLENDALE, AZ 85312-7600

Signing Officer

Name
Kelly Poldoski
Title
CFO
Phone
6026313200
Signed
2025-04-25
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Karen Roch
Formed
1951
Legal Domicile
Az
Voting Board Members
8
Independent Board Members
8
Employees
285
Volunteers
17

Preparer

Firm
Doeren Mayhew
Address
8785 SW 165TH AVENUE SUITE 303, MIAMI, FL 33193
Preparer
Aubrey Clegg
Phone
3052328272
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 24E

“MISCELLANEOUS 6,574.”

FORM 990, PART XI, LINE 9:

“Net change in defined benefit pension plan -1,316,858. Net unrealized holding gains/(losses) on derivatives -128,671.”

Form 990, Part XII, Line 2C

“There were no changes in the process of the committee that assumes responsibility of the oversight of the audit and selection of the independent auditor.”

Financial Statement Notes

PART X, LINE 2:

“The credit union is exempt from most federal, state and local income taxes under the provisions of the internal revenue code (irc) and state tax laws. However, irc section 511 imposes a tax on the unrelated business income derived by state-chartered credit unions. Generally, these taxes are insignificant to the credit union.”

PART XI, LINE 4B - OTHER ADJUSTMENTS:

“Rental expenses reported on form 990 as a reduction of revenue but included in expenses within the audited financial statements -283,266.”

PART XII, LINE 2D - OTHER ADJUSTMENTS:

“Rental expenses reported on form 990 as a reduction of revenue but included in expenses within the audited financial statements 283,266.”

Raw XML AppendixShowing 400 of 927 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
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