Civic Intelligence

Crisp Shared Services Inc

EIN 85-3328249 • 501(c)3 • Columbia, MD

Profile

To assist member organizations in achieving economies of scale, pooling innovation efforts, and implementing best practices.

10480 Little Patuxent Parkway 800Columbia, MD 21044

www.crisphealth.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

91st percentile

0.94x

Higher debt load relative to assets than 91% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Liabilities / Revenue

59th percentile

0.47x

Higher debt load relative to revenue than 59% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Net Margin

37th percentile

0.7%

Higher net margin than 37% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

99th percentile

260%

Faster asset growth than 99% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2022 to 2024

Revenue Growth

94th percentile

107%

Faster revenue growth than 94% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2022 to 2024

Assets

Up

$28,638,920

Up $16,626,450 (+138%) from 2023

Liabilities

Up

$26,977,204

Up $16,238,277 (+151%) from 2023

Net Assets

Up

$1,661,716

Up $388,173 (+30%) from 2023

Revenue

Up

$56,804,649

Up $10,387,591 (+22%) from 2023

Expenses

Up

$56,416,476

Up $11,250,185 (+25%) from 2023

Net Income

Down

$388,173

Down $862,594 (-69%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$30M$20M$10M$0Assets 2021: $1,471,151Liabilities 2021: $1,447,975Net Assets 2021: $23,1762021Assets 2022: $2,212,983Liabilities 2022: $2,190,207Net Assets 2022: $22,7762022Assets 2023: $12,012,470Liabilities 2023: $10,738,927Net Assets 2023: $1,273,5432023Assets 2024: $28,638,920Liabilities 2024: $26,977,204Net Assets 2024: $1,661,7162024

Highlighted filing

2024

Assets$28,638,920
Liabilities$26,977,204
Net Assets$1,661,716

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$60M$40M$20M$0-$20MRevenue 2021: $4,912,963Expenses 2021: $4,889,787Net Income 2021: $23,1762021Revenue 2022: $13,230,464Expenses 2022: $13,230,864Net Income 2022: -$4002022Revenue 2023: $46,417,058Expenses 2023: $45,166,291Net Income 2023: $1,250,7672023Revenue 2024: $56,804,649Expenses 2024: $56,416,476Net Income 2024: $388,1732024

Highlighted filing

2024

Revenue$56,804,649
Expenses$56,416,476
Net Income$388,173

Filings

Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 13, 2025
Return Version
2023v6.0
Gross Receipts
$56,804,649
Mission and Program Overview

Mission

To assist member organizations in achieving economies of scale, pooling innovation efforts, and implementing best practices.

Balance Sheet Detail
LineBeginningEndChange
Assets
Prepaid Expenses and Deferred Charges$1,388,175$5,873,213▲ $4,485,038
Accounts Receivable$4,674,817$3,363,875▼ $1,310,942
Land, Buildings, and Equipment, Net$0$2,205,781▲ $2,205,781
Cash and Non-Interest-Bearing Accounts$1,327,317$870,666▼ $456,651
Pledges and Grants Receivable$200,159$559,865▲ $359,706
Total Assets$12,012,470$28,638,920▲ $16,626,450
Other Assets Total$4,422,002$15,765,520▲ $11,343,518
Liabilities
Accounts Payable and Accrued Expenses$10,114,430$17,008,164▲ $6,893,734
Other Liabilities$129,629$9,207,980▲ $9,078,351
Deferred Revenue$494,868$761,060▲ $266,192
Total Liabilities$10,738,927$26,977,204▲ $16,238,277
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,273,543$1,661,716▲ $388,173
Total Net Assets Fund Balance$1,273,543$1,661,716▲ $388,173
Total Liabilities and Net Assets / Fund Balance$12,012,470$28,638,920▲ $16,626,450

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$2,205,781-$2,205,781
Other Assets Org$31,308--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Brandon NeiswenderVP & Chief Strategy OfficerFT$240,491$95,038$335,529
Michael BanfieldSr Director of Shared Svcs & Chief Technology OfficerFT$268,049$17,994$286,043
Michael BanfieldSr Director of Shared Svcs & Chief Techno-$229,630$56,413$286,043
Marc RabnerSr Director & Chief Medical OfcrFT$198,368$62,105$260,473
Bezawit SumnerSr Director of Information SecurityFT$197,323$59,859$257,182
Rhonda MoodySr Director of Data InsightsFT$169,903$69,911$239,814
Craig BehmPresident and CEOPT$149,193$70,001$219,194
Andrew FrankeDirector- It OperationsFT$161,806$52,751$214,557
Sheena PatelExecutive Director, Public HealthFT$156,938$49,303$206,241
Serena BrysonInformation Security Program MgrFT$161,895$24,662$186,557
Michael CareySr Infrastructure ManagerFT$141,728$43,762$185,490
Nicholas RamsingProduct Team LeadFT$150,441$33,595$184,036
Ryan BrambleVP and Chief Operating OfficerPT$124,402$56,168$180,570
Daniel MunsterImplementation LeadFT$146,569$29,889$176,458
Stacey BenicewiczVP and Chief Financial OfficerPT$119,900$37,472$157,372
Nichole SweeneyVP and General CounselPT$122,937$32,149$155,086

Board Members and Trustees

NameTitle
Scott MacleanChair
Tressa SpringmannVice Chair
Allen Hsiao McDirector
Colt CourtrightDirector
Debbie CondreyDirector
James FawcettDirector
Aaron Kusano MdDirector Until 08/2023
Edward GroganSecretary
Doug HallTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
HmetrixTechnology150 MONUMENT ROAD SUITE 203, Bala Cynwyd, PA 19004$5,656,097
Microsoft CorporationTechnology1950 N STEMMONS FWY STE 5010, Dallas, TX 75207$5,199,416
Audacious InquiryTechnology460 COMANCHE STREET, Montevallo, AL 35115$2,586,690
Leap Orbit LLCTechnology6950 COLUMBIA GATEWAY DR STE 390, Columbia, MD 21046$2,191,470
Slalom LLCTechnology821 2ND AVE, Seattle, WA 98104$1,836,971
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$56,799,732
Investment Income
$0
Other Revenue
$4,917
Change in Net Assets
$388,173
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$33,699,553
Salaries, Compensation, and Employee Benefits$22,716,923
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Fees for Services Other$18,268,361$1,057,103-$19,325,464
Other Salaries and Wages$14,278,222$2,710,524-$16,988,746
Information Technology$12,598,512$848,820-$13,447,332
Current Officers, Directors, Trustees, and Key Employees$2,085,091$397,161-$2,482,252
Payroll Taxes$1,124,577$213,568-$1,338,145
Other Employee Benefits$1,094,268$207,782-$1,302,050
Pension Plan Contributions$509,144$96,586-$605,730
Office Expenses$1,235$424,521-$425,756
Insurance$79,656$113,403-$193,059
Travel$25,110$97,260-$122,370
Conferences and Meetings$4,139$51,939-$56,078
Fees for Services Legal-$22,261-$22,261
Other Expenses$98$6,659-$6,757
Fees for Services Accounting-$3,675-$3,675
Advertising$1,083$5-$1,088
Total Functional Expenses$50,105,446$6,311,030$0$56,416,476
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Long-term Lease Liability-operating$6,942,117
Due to Other Entities$2,054,780
457(f) Plan Liability$211,083
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 1A

Class c members have no voting rights.

Form 990, Part VI, Section A, Line 1A

Board committees: the board of directors may designate from among its members one or more committees ("board committees"). The board may also from time-to-time appoint one or more persons as consulting members of a board committee, without a vote, to serve at the pleasure of the board and such persons need not be directors. The board may also appoint from time-to-time advisory committees ("advisory committees") which may be comprised of or include voting members who are not members of the board of directors. The board of directors shall establish procedures for meetings, action without meetings, notice and waiver of notice, and quorum and voting requirements for each board committee and the number of members and their qualifications for advisory board committees and may also establish such procedures or provide other guidance on operations for advisory committees. Each board committee shall exercise the authority of the board of directors to the extent authorized by resolution or other express delegation of authority by the board of directors. However, a committee may not: (a) approve action that requires member approval; (b) fill vacancies on the board of directors or any of its committees; or (c) approve major decisions set forth in section 6.16 of these bylaws. There shall at all times be, at a minimum, an audit and compliance committee.

Form 990, Part VI, Section A, Line 6

The corporation shall have three (3) classes of members, "class a members," "class b members, and "class c members" (collectively, the "members"). Each class a member and class b member must be either (i) recognized by the internal revenue service as a tax-exempt entity described in sections 501(c)(3) and 509(a)(2) of the internal revenue code of 1986, as amended the "code") or (ii) a wholly-owned limited liability company of a class a member or class b member that operates a state or regional health information exchange. The institutions comprising the members shall have the authority and sole discretion to select the individuals who will represent such members in attending meetings, taking action, or otherwise participating in the affairs of the corporation. Each member represents and warrants that any such individual duly selected by them shall have the requisite corporate authority to act on their behalf.

Form 990, Part VI, Section A, Line 7A

Class a member and class b member rights: in addition to those rights granted by law, the articles of incorporation, and the provisions of these bylaws, each class a member and class b member shall have the following rights with regard to the corporation: (a) to vote on any matters before the members; (b) to appoint and remove directors (each class a member shall be entitled to appoint three (3) directors and each class b member shall be entitled to appoint one (1) director.); (c) to select one or more representatives who may attend and speak at meetings of the members and receive a copy of any materials made available to the members, but who shall not have the right to vote as a member.

Form 990, Part VI, Section B, Line 11B

A copy of the form 990 is provided to the board of directors before it is filed with the irs.

Form 990, Part VI, Section B, Line 12C

In connection with any actual or possible financial conflicts of interest, an interested person must disclose the existence of his or her financial interest and all material facts to the board of directors or members of committees considering the proposed transaction or arrangement. The disclosure required by this section shall be in writing, on a form prescribed by the board, and shall be submitted no less frequently than annually. Disclosure forms shall be updated on an interim basis by the interested person whenever there has been a material change in the underlying facts and circumstances. After disclosure of the financial interest and all material facts, and after any discussion with the interested person desired by the board or committee, he or she shall leave the board or committee meeting while the determination of a conflict of interest is discussed and voted upon. The remaining board or committee members shall decide if a conflict of interest exists. If a conflict of interest is found to exist, it shall be addressed as set forth below. If no conflict of interest is found to exist, the transaction or arrangement may be approved by the board if it fair and reasonable and in the best interests of the organization. An interested person may make a presentation at the board or committee meeting, but after such presentation, he/she shall leave the meeting during the discussion of, and the vote on, the transaction or arrangement that results in the conflict of interest. The chairperson of the board or committee shall conduct a discussion of the conflict and its effect on the organization. The chairperson may, if the board or committee deems it appropriate, appoint a disinterested person or committee to investigate alternatives to the proposed transaction or arrangement. After discussion and exercising any due diligence that may be necessary or appropriate, the board or committee shall determine whether the conflict is sufficiently insubstantial that it may be waived. If the board or committee determines that further inquiry is appropriate, it may proceed to determine whether the organization can obtain a more advantageous transaction or arrangement with reasonable efforts from a person or entity that would not give rise to a conflict of interest. If a more advantageous transaction or arrangement is not reasonably attainable under circumstances that would not give rise to a conflict of interest, the board or committee shall determine by a majority vote of the disinterested directors whether the transaction or arrangement is fair and reasonable and in the organization's best interests and shall make its decision as to whether to enter into the transaction or arrangement in conformity with such determination. The minutes of the board and all committees shall contain-- 1. The names of the persons who disclosed or otherwise were found to have a financial interest in connection with an actual or possible conflict of interest, the nature of the financial interest, any action taken to determine whether a conflict of interest was present, and the board's or committee's decision as to whether a conflict of interest in fact existed. 2. The names of the persons who were present for discussions and votes relating to the transaction or arrangement, the content of the discussion, including any alternatives to the proposed transaction or arrangement, and a record of any votes taken in connection therewith.

Form 990, Part VI, Section B, Line 15

To determine compensation for the organization ceo and officers, an independent executive compensation firm was engaged to conduct an executive compensation analysis. The study benchmarked compensation for similar positions in organizations comparable in size and industries, which were weighted according to relevance: high-tech it, health care, general, and not-for-profit. The analysis included base salary, total cash (variable incentive) and direct compensation, and deferred compensation benefits. The analysis was presented to the ad hoc executive compensation committee of the board of directors. At the end of the fiscal year, this committee reviews organizational accomplishments against stated goals and recommends variable incentive pay amounts as well as base salary for the next fiscal year to the executive committee of the board for approval. The board authorizes executive compensation studies periodically as appropriate. For key and other highly compensated employees, independent consulting firms and benchmark sources were used to determine salary ranges based on market research. The process described here was last completed in 2024.

Form 990, Part VI, Section C, Line 19

The organization makes its governing documents and financial statements available to the public upon request.

Filing and Contact Details

Filer

Filer Name
Crisp Shared Services Inc
EIN
85-3328249
Phone
4432850160
Address
10480 LITTLE PATUXENT PARKWAY 800, COLUMBIA, MD 21044

Signing Officer

Name
Craig Behm
Title
CEO
Phone
4432850160
Signed
2025-05-13
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Craig Behm
Formed
2020
Legal Domicile
Md
Voting Board Members
8
Independent Board Members
8
Employees
191
Volunteers
8

Preparer

Firm
Cliftonlarsonallen Llp
Address
950 NORTH GLEBE ROAD SUITE 1200, ARLINGTON, VA 22203
Preparer
Robert Williams
Phone
5712279500
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 11G

Contract services: program service expenses 18,109,802. Management and general expenses 1,047,928. Fundraising expenses 0. Total expenses 19,157,730. Purchased services cost transfer: program service expenses 158,559. Management and general expenses 9,175. Fundraising expenses 0. Total expenses 167,734.

FORM 990, PART XII, LINE 2C:

The process has not changed from prior year.

Raw XML AppendixShowing 400 of 929 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
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IRS990/AccountsReceivableGrp/EOYAmt03363875
IRS990/ActivitiesConductedPrtshpInd00
IRS990/ActivityOrMissionDesc0TO ASSIST MEMBER ORGANIZATIONS IN ACHIEVING ECONOMIES OF SCALE, POOLING INNOVATION EFFORTS, AND IMPLEMENTING BEST PRACTICES.
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IRS990/Desc0CSS WAS FORMED TO SUPPORT THE FOLLOWING STATE-DESIGNATED HIES: THE CHESAPEAKE REGIONAL INFORMATION SYSTEM FOR OUR PATIENTS, INC. (MARYLAND), THE WEST VIRGINIA HEALTH INFORMATION NETWORK (WEST VIRGINIA), HEATH INFORMATION ALLIANCE, INC. DBA CONNIE (CONNECTICUT), HEALTHECONNECT ALASKA (ALASKA), AND CRISP DC (DISTRICT OF COLUMBIA) (COLLECTIVELY, THE SUPPORTED ORGANIZATIONS). ALL THE SUPPORTED ORGANIZATIONS ARE RECOGNIZED AS TAX EXEMPT UNDER I.R.C. SECS. 501(C)(3) AND 509(A)(2).CSS' ACTIVITIES, WHICH ARE PERFORMED BY ITS EMPLOYEES IN SUPPORT OF THE SUPPORTED ORGANIZATIONS, ARE DESCRIBED ON SCHEDULE O.A. TECHNOLOGY INFRASTRUCTURE SHARING (50%). CSS' TECHNOLOGY INFRASTRUCTURE ENABLES THE APPROPRIATE AND SECURE ELECTRONIC EXCHANGE OF HEALTHCARE DATA AMONG THE SUPPORTED ORGANIZATIONS AND THEIR PROVIDERS AND PARTICIPANTS FOR THE PURPOSES OF IMPROVING CLINICAL EFFICIENCY, QUALITY OF CARE AND PATIENT OUTCOMES, INCLUDING REDUCED READMISSIONS AND HEALTHCARE COSTS, REDUCTIONS IN MEDICATION, DIAGNOSTIC AND CLERICAL ERRORS, AND IMPROVED TRANSITIONS OF CARE. THROUGH AN AGREEMENT WITH EACH SUPPORTED ORGANIZATION, CSS ENABLES SUPPORTED ORGANIZATION ACCESS TO THE REQUESTED COMPONENTS OF THE CSS TECHNOLOGY INFRASTRUCTURE BEST SUITED TO MEET THE NEEDS OF THE SUPPORTED ORGANIZATION AND THEIR PROVIDERS AND PARTICIPANTS. CSS' TECHNOLOGY COMPONENTS, INCLUDING MASTER PATIENT INDEX, UNIFIED LANDING PAGE, NOTIFICATION SERVICES AND CORRESPONDING CARE ALERTS, INCONTEXT APPLICATION, PRESCRIPTION DRUG MONITORING PROGRAM, IMAGE EXCHANGE, SOCIAL DETERMINANTS OF HEALTH REFERRALS, AND OTHERS, WERE ORIGINALLY BUILT AND FUNDED BY FEDERAL GRANT AWARDS. THEY ARE SUFFICIENTLY CUSTOMIZABLE TO INTEGRATE WITH A VARIETY OF DISTINCTIVE HIE ENVIRONMENTS. BY SHARING ITS TECHNOLOGY DATABASE WITH THE SUPPORTED ORGANIZATIONS AND THEIR PROVIDERS AND PARTICIPANTS, CSS ENABLES ITS SUPPORTED ORGANIZATIONS TO MEET THEIR MISSIONS OF LESSENING THE BURDENS OF GOVERNMENT BY SHARING DATA TO IMPROVE CLINICAL EFFICIENCY, QUALITY OF CARE AND PATIENT OUTCOMES OF THEIR RESPECTIVE RESIDENTS.B. SCIENTIFIC AND EDUCATIONAL RESEARCH BY SUPPORTED ORGANIZATIONS (25%). THE CSS DATABASE ALSO SUPPORTS, ON A VAST SCALE, THE COLLECTION OF EPIDEMIOLOGICAL AND OTHER DATA, THUS PROVIDING UNIQUE SCIENTIFIC RESEARCH AND EDUCATIONAL OPPORTUNITIES FOR THE SUPPORTED ORGANIZATIONS AND THEIR PROVIDERS AND PARTICIPANTS. THROUGH ITS ABILITY TO ACCESS AND REMOVE PERSONAL IDENTIFYING INFORMATION, SUCH AS NAMES OR SOCIAL SECURITY NUMBERS FROM PATIENT RECORDS, THE CSS DATABASE HELPS THE SUPPORTED ORGANIZATION, THEIR PROVIDERS AND PARTICIPANTS RELIABLY DETERMINE THE MOST SUCCESSFUL TREATMENTS, RECOGNIZE IMPORTANT AREAS IN NEED OF QUALITY IMPROVEMENT, AND IDENTIFY MEDICAL ERRORS AND OTHER INEFFICIENCIES (SUCH AS TREATMENT COMPLICATIONS) AND OTHERWISE LEVERAGE DATA TO SUPPORT POPULATION HEALTH PRIORITY INITIATIVES ACROSS THE SUPPORTED ORGANIZATION'S JURISDICTION.C. ASSISTANCE WITH PUBLIC HEALTH INITIATIVES OF THE SUPPORTING ORGANIZATIONS (25%). THE CSS DATABASE HAS SUPPORTED PUBLIC HEALTH INITIATIVES OF THE SUPPORTED ORGANIZATIONS, SUCH AS THE PRESCRIPTION DRUG MONITORING PROGRAM AND DIABETES MANAGEMENT IN CONJUNCTION WITH THE CHESAPEAKE REGIONAL INFORMATION SYSTEM (CRISP), ONE OF ITS SUPPORTED ORGANIZATIONS. IN EARLY 2020 WITH THE ONSET OF THE COVID19 PANDEMIC, CSS TEAMED WITH CRISP TO DEVELOP PROGRAMS AND TOOLS THAT DELIVERED CRITICAL AND TIME-SENSITIVE INFORMATION TO PUBLIC HEALTH LEADERS, PROVIDERS, AND OTHERS REGARDING THE PANDEMIC RESPONSE. DELIVERABLES INCLUDED REPORTS, ANALYTICS, AND VISUALIZATIONS OF KEY PUBLIC HEALTH METRICS SUCH AS POSITIVITY RATE, CASE COUNT, HOSPITAL ADMISSIONS AND ATTRIBUTED DEATHS BY ZIP CODE, AN INVENTORY MANAGEMENT TOOL FOR PERSONAL PROTECTIVE EQUIPMENT, VENTILATORS, AND HOSPITAL BEDS TO MANAGE SURGE CAPACITY, AND A REGISTRATION SYSTEM FOR MASS-SITE COVID19 TESTING. SUBSEQUENTLY, CSS DEVELOPED THE IMMUTRACK TOOL WHICH NOT ONLY SUPPORTS THE COVID19 IMMUNIZATION TRACKING AND RELATED POPULATI
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