Civic Intelligence

California 211 Providers Network

EIN 83-3946783 • 501(c)3 • Arroyo Grande, CA

Profile

California 211 providers network (211 california) is a 501(c)3 nonprofit organization that serves as a gateway for transforming how all californians equitably connect to health, human, and disaster services in order to build healthy, resilient communities.we support and coordinate a network of local cbos to provide 211 information, referral, and assistance services across the state (211 ca network), sharing best practices and innovation among network members, developing statewide and regional programs and solutions, and supporting disaster response.together, the 211 california network provides 24/7/365 service to over 98% of the state's population, and provides disaster-only coverage statewide.

2828 Ross LaneArroyo Grande, CA 93420

n/A

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

83rd percentile

0.50x

Higher debt load relative to assets than 83% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

72nd percentile

0.29x

Higher debt load relative to revenue than 72% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Net Margin

46th percentile

2.7%

Higher net margin than 46% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

58th percentile

6.9%

Faster asset growth than 58% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2021 to 2024

Revenue Growth

79th percentile

34%

Faster revenue growth than 79% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2021 to 2024

Assets

Down

$2,481,299

Down $55,475 (-2.2%) from 2023

Liabilities

Down

$1,239,842

Down $172,664 (-12%) from 2023

Net Assets

Up

$1,241,457

Up $117,189 (+10%) from 2023

Revenue

Down

$4,308,599

Down $888,532 (-17%) from 2023

Expenses

Down

$4,191,410

Down $609,461 (-13%) from 2023

Net Income

Down

$117,189

Down $279,071 (-70%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$3.0M$2.0M$1.0M$0-$1.0MAssets 2020: $0Liabilities 2020: $20,489Net Assets 2020: -$20,4892020Assets 2021: $2,033,709Liabilities 2021: $1,572,331Net Assets 2021: $461,3782021Assets 2022: $2,308,952Liabilities 2022: $1,578,863Net Assets 2022: $730,0892022Assets 2023: $2,536,774Liabilities 2023: $1,412,506Net Assets 2023: $1,124,2682023Assets 2024: $2,481,299Liabilities 2024: $1,239,842Net Assets 2024: $1,241,4572024

Highlighted filing

2024

Assets$2,481,299
Liabilities$1,239,842
Net Assets$1,241,457

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$6.0M$4.0M$2.0M$0-$2.0MRevenue 2020: $68,385Expenses 2020: $88,202Net Income 2020: -$19,8172020Revenue 2021: $1,791,698Expenses 2021: $1,309,831Net Income 2021: $481,8672021Revenue 2022: $3,862,636Expenses 2022: $3,593,925Net Income 2022: $268,7112022Revenue 2023: $5,197,131Expenses 2023: $4,800,871Net Income 2023: $396,2602023Revenue 2024: $4,308,599Expenses 2024: $4,191,410Net Income 2024: $117,1892024

Highlighted filing

2024

Revenue$4,308,599
Expenses$4,191,410
Net Income$117,189

Filings

Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Jul 8, 2025
Return Version
2024v5.2
Gross Receipts
$4,308,599
Mission and Program Overview

Mission

The primary purpose of California 211 Providers Network (CA 211) is to helpsupport 211 organizations though-out California in coordinating services andproviding access to community resources for the betterment of Californiaresidents as well as providing crucial information in times of disaster responseand recovery. They have worked diligently to bring all counties together and workas a statewide agency.

California 211 providers network (211 california) is a 501(c)3 nonprofit organization that serves as a gateway for transforming how all californians equitably connect to health, human, and disaster services in order to build healthy, resilient communities.we support and coordinate a network of local cbos to provide 211 information, referral, and assistance services across the state (211 ca network), sharing best practices and innovation among network members, developing statewide and regional programs and solutions, and supporting disaster response.together, the 211 california network provides 24/7/365 service to over 98% of the state's population, and provides disaster-only coverage statewide.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$1,688,308$1,255,225▼ $433,083
Cash and Non-Interest-Bearing Accounts$835,591$1,202,900▲ $367,309
Prepaid Expenses and Deferred Charges$12,875$23,174▲ $10,299
Total Assets$2,536,774$2,481,299▼ $55,475
Liabilities
Accounts Payable and Accrued Expenses$1,223,063$1,044,397▼ $178,666
Deferred Revenue$189,443$195,445▲ $6,002
Total Liabilities$1,412,506$1,239,842▼ $172,664
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,124,268$1,241,457▲ $117,189
Total Net Assets Fund Balance$1,124,268$1,241,457▲ $117,189
Total Liabilities and Net Assets / Fund Balance$2,536,774$2,481,299▼ $55,475
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseTotal
Alana HitchcockExecutive Director & CEOFT$137,794$137,794

Board Members and Trustees

NameTitle
Shirli DrizVice Chair
Greg CoxDirector
Kelly BrownDirector
Kelly LongDirector
Larry OlmsteadDirector
Tara Sullivan-hamesDirector
Camey ChristensonSecretary
Maribel MarinTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$79,110
Program Service Revenue
$4,229,489
Investment Income
$0
Other Revenue
$0
All Other Contributions
$287
Change in Net Assets
$117,189
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$3,866,259
Salaries, Compensation, and Employee Benefits$325,151
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Fees for Services Management$611,531$129,430-$740,961
Other Salaries and Wages-$187,357-$187,357
Current Officers, Directors, Trustees, and Key Employees-$137,794-$137,794
Travel-$37,327-$37,327
Other Expenses$3,043,594$34,089-$34,089
Office Expenses-$6,825-$6,825
Insurance-$2,576-$2,576
Advertising-$887-$887
Total Functional Expenses$3,655,125$536,285$0$4,191,410
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

We have members which are the lead entity 211s statewide; approximately 27-28 member organizations.

Form 990, Part VI, Section B, Line 11B

The board is provided a copy of the 990 forms before it is approved and filed.

Form 990, Part VI, Section B, Line 12C

Every year, board members are required to complete our conflict of interest policy and identify any potential conflicts of interest. Once received, staff review and verify there are no significant conflicts of interest.

Form 990, Part VI, Section C, Line 19

No other documents available to the public.

Filing and Contact Details

Filer

Filer Name
California 211 Providers Network
EIN
83-3946783
Phone
9252865250
Address
2828 ROSS LANE, ARROYO GRANDE, CA 93420

Signing Officer

Name
Alana Hitchcock
Title
CEO
Phone
9252865250
Signed
2025-07-08
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Alana Hitchcock
Formed
2019
Legal Domicile
CA
Voting Board Members
8
Independent Board Members
8
Employees
3
Volunteers
12

Preparer

Firm
Puzdrak and Stortz LLC
Address
11754 JOLLYVILLE RD STE 102, AUSTIN, TX 78759
Preparer
Mark Puzdrak CPA
Phone
5128272900
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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/MissionDesc0CALIFORNIA 211 PROVIDERS NETWORK (211 CALIFORNIA) IS A 501(C)3 NONPROFIT ORGANIZATION THAT SERVES AS A GATEWAY FOR TRANSFORMING HOW ALL CALIFORNIANS EQUITABLY CONNECT TO HEALTH, HUMAN, AND DISASTER SERVICES IN ORDER TO BUILD HEALTHY, RESILIENT COMMUNITIES.WE SUPPORT AND COORDINATE A NETWORK OF LOCAL CBOS TO PROVIDE 211 INFORMATION, REFERRAL, AND ASSISTANCE SERVICES ACROSS THE STATE (211 CA NETWORK), SHARING BEST PRACTICES AND INNOVATION AMONG NETWORK MEMBERS, DEVELOPING STATEWIDE AND REGIONAL PROGRAMS AND SOLUTIONS, AND SUPPORTING DISASTER RESPONSE.TOGETHER, THE 211 CALIFORNIA NETWORK PROVIDES 24/7/365 SERVICE TO OVER 98% OF THE STATE'S POPULATION, AND PROVIDES DISASTER-ONLY COVERAGE STATEWIDE.
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IRS990ScheduleJ/EquityBasedCompArrngmInd00
IRS990ScheduleJ/InitialContractExceptionInd00
IRS990/ScheduleJRequiredInd00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BaseCompensationFilingOrgAmt0137794
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusFilingOrganizationAmount00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusRelatedOrganizationsAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompensationBasedOnRltdOrgsAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990FilingOrgAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/CompReportPrior990RltdOrgsAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompensationFlngOrgAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompRltdOrgsAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/NontaxableBenefitsFilingOrgAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/NontaxableBenefitsRltdOrgsAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/OtherCompensationFilingOrgAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/OtherCompensationRltdOrgsAmt00
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm0ALANA HITCHCOCK
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt0EXECUTIVE DIRECTOR & CEO
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TotalCompensationFilingOrgAmt0137794
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TotalCompensationRltdOrgsAmt00
IRS990ScheduleJ/SeverancePaymentInd00
IRS990ScheduleJ/SupplementalNonqualRtrPlanInd00
IRS990/ScheduleORequiredInd01
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0WE HAVE MEMBERS WHICH ARE THE LEAD ENTITY 211S STATEWIDE; APPROXIMATELY 27-28 MEMBER ORGANIZATIONS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE BOARD IS PROVIDED A COPY OF THE 990 FORMS BEFORE IT IS APPROVED AND FILED.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2EVERY YEAR, BOARD MEMBERS ARE REQUIRED TO COMPLETE OUR CONFLICT OF INTEREST POLICY AND IDENTIFY ANY POTENTIAL CONFLICTS OF INTEREST. ONCE RECEIVED, STAFF REVIEW AND VERIFY THERE ARE NO SIGNIFICANT CONFLICTS OF INTEREST.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3NO OTHER DOCUMENTS AVAILABLE TO THE PUBLIC.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PART VI, SECTION A, LINE 6
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PART VI, SECTION B, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PART VI, SECTION B, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PART VI, SECTION C, LINE 19
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IRS990/SignificantChangeInd00
IRS990/SignificantNewProgramSrvcInd00
IRS990/StatesWhereCopyOfReturnIsFldCd0CA
IRS990/SubjectToExcsTaxNetInvstIncInd00
IRS990/SubjectToProxyTaxInd00
IRS990/SubjToTaxRmnrtnExPrchtPymtInd00
IRS990/TaxablePartyNotificationInd00
IRS990/TaxExemptBondsInd00
IRS990/TerminateOperationsInd00
IRS990/TotalAssetsBOYAmt02536774
IRS990/TotalAssetsEOYAmt02481299
IRS990/TotalAssetsGrp/BOYAmt02536774
IRS990/TotalAssetsGrp/EOYAmt02481299
IRS990/TotalCompGreaterThan150KInd00
IRS990/TotalContributionsAmt079110
IRS990/TotalEmployeeCnt03
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt0536285
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt03655125
IRS990/TotalFunctionalExpensesGrp/TotalAmt04191410
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt01412506
IRS990/TotalLiabilitiesEOYAmt01239842
IRS990/TotalLiabilitiesGrp/BOYAmt01412506
IRS990/TotalLiabilitiesGrp/EOYAmt01239842
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt01124268
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt01241457
IRS990/TotalOtherCompensationAmt00
IRS990/TotalProgramServiceExpensesAmt03655125
IRS990/TotalProgramServiceRevenueAmt04229489
IRS990/TotalReportableCompFromOrgAmt0137794
IRS990/TotalRevenueGrp/ExclusionAmt00
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt04229489
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt04308599
IRS990/TotalRevenueGrp/UnrelatedBusinessRevenueAmt00
IRS990/TotalVolunteersCnt012
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt02536774
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt02481299
IRS990/TotReportableCompRltdOrgAmt00
IRS990/TravelGrp/ManagementAndGeneralAmt037327
IRS990/TravelGrp/TotalAmt037327
IRS990/TrnsfrExmptNonChrtblRltdOrgInd00
IRS990/TypeOfOrganizationCorpInd0X
IRS990/UnrelatedBusIncmOverLimitInd00
IRS990/UponRequestInd0X
IRS990/USAddress/AddressLine1Txt02828 ROSS LANE
IRS990/USAddress/CityNm0ARROYO GRANDE
IRS990/USAddress/StateAbbreviationCd0CA
IRS990/USAddress/ZIPCd093420
IRS990/VotingMembersGoverningBodyCnt08
IRS990/VotingMembersIndependentCnt08
IRS990/WebsiteAddressTxt0N/A
IRS990/WhistleblowerPolicyInd01
ReturnHeader/BuildTS02025-03-06 01:10:19Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd01
ReturnHeader/BusinessOfficerGrp/PersonNm0ALANA HITCHCOCK
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0CEO
ReturnHeader/BusinessOfficerGrp/PhoneNum09252865250
ReturnHeader/BusinessOfficerGrp/SignatureDt02025-07-08
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0CALIFORNIA 211 PROVIDERS NETWORK
ReturnHeader/Filer/BusinessNameControlTxt0CALI
ReturnHeader/Filer/EIN0833946783
ReturnHeader/Filer/PhoneNum09252865250
ReturnHeader/Filer/USAddress/AddressLine1Txt02828 ROSS LANE
ReturnHeader/Filer/USAddress/CityNm0ARROYO GRANDE
ReturnHeader/Filer/USAddress/StateAbbreviationCd0CA
ReturnHeader/Filer/USAddress/ZIPCd093420
ReturnHeader/IRSResponsiblePrtyInfoCurrInd01
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0853893874
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0PUZDRAK AND STORTZ LLC
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt011754 JOLLYVILLE RD STE 102
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0AUSTIN
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0TX
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd078759
ReturnHeader/PreparerPersonGrp/PhoneNum05128272900
ReturnHeader/PreparerPersonGrp/PreparationDt02025-06-30
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0MARK PUZDRAK CPA
ReturnHeader/PreparerPersonGrp/SelfEmployedInd0X
ReturnHeader/ReturnTs02025-07-15T16:41:04-05:00
ReturnHeader/ReturnTypeCd0990
ReturnHeader/TaxPeriodBeginDt02024-01-01
ReturnHeader/TaxPeriodEndDt02024-12-31
ReturnHeader/TaxYr02024

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