Civic Intelligence

Impact Online Inc

EIN 77-0395654 • 501(c)3 • Pleasanton, CA

View Organization Page

Profile

Impact online, d.b.a. Volunteermatch, is creating a world where everyone has the opportunity to volunteer and every volunteer is working at their highest and best purpose. Since our inception, our platform has activated more than 18 million volunteers, delivering profound and lasting impact to people, causes and society. Through our data, we know that service is fundamental to human connection,essential in creating healthy communities, and vital to delivering impact that reverberates well beyond the hours contributed. As such, we are on a mission to grow participation as a means to building greater hope, joy, and connection in the world around us.

5424 Sunol Blvd Ste 10Pleasanton, CA 94566

www.volunteermatch.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

96th percentile

1.32x

Higher debt load relative to assets than 96% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

85th percentile

0.74x

Higher debt load relative to revenue than 85% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Net Margin

17th percentile

-16%

Higher net margin than 17% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

6th percentile

-27%

Faster asset growth than 6% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Revenue Growth

23rd percentile

-8.7%

Faster revenue growth than 23% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets96th percentile

Assets

Down

$1,513,326

Down $569,484 (-27%) from 2023

Liabilities

Down

$2,003,158

Down $141,336 (-6.6%) from 2023

Net Assets

Down

-$489,832

Down $428,148 (-694%) from 2023

Operations
Liabilities / Revenue85th percentileNet Margin17th percentile

Revenue

Down

$2,722,355

Down $258,825 (-8.7%) from 2023

Expenses

Down

$3,164,907

Down $2,110,506 (-40%) from 2023

Net Income

Up

-$442,552

Up $1,851,681 (+81%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth6th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$8.0M$6.0M$4.0M$2.0M$0-$2.0MAssets 2010: $6,598,015Liabilities 2010: $2,066,494Net Assets 2010: $4,531,5212010Assets 2011: $7,304,431Liabilities 2011: $2,313,143Net Assets 2011: $4,991,2882011Assets 2012: $6,641,788Liabilities 2012: $2,211,913Net Assets 2012: $4,429,8752012Assets 2013: $6,308,022Liabilities 2013: $2,414,425Net Assets 2013: $3,893,5972013Assets 2014: $5,853,799Liabilities 2014: $2,474,931Net Assets 2014: $3,378,8682014Assets 2015: $4,990,079Liabilities 2015: $1,960,051Net Assets 2015: $3,030,0282015Assets 2016: $4,385,566Liabilities 2016: $1,974,121Net Assets 2016: $2,411,4452016Assets 2017: $3,849,651Liabilities 2017: $1,530,950Net Assets 2017: $2,318,7012017Assets 2018: $3,817,510Liabilities 2018: $1,160,163Net Assets 2018: $2,657,3472018Assets 2019: $2,597,528Liabilities 2019: $904,625Net Assets 2019: $1,692,9032019Assets 2020: $3,976,933Liabilities 2020: $2,104,218Net Assets 2020: $1,872,7152020Assets 2021: $7,315,523Liabilities 2021: $2,108,026Net Assets 2021: $5,207,4972021Assets 2022: $4,442,089Liabilities 2022: $2,221,037Net Assets 2022: $2,221,0522022Assets 2023: $2,082,810Liabilities 2023: $2,144,494Net Assets 2023: -$61,6842023Assets 2024: $1,513,326Liabilities 2024: $2,003,158Net Assets 2024: -$489,8322024

Highlighted filing

2024

Assets$1,513,326
Liabilities$2,003,158
Net Assets-$489,832
Open 2024 Filing

Operations Trend

Revenue Growth23rd percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$10M$5.0M$0-$5.0MExpenses 2010: $3,951,7512010Revenue 2011: $4,810,814Expenses 2011: $4,351,047Net Income 2011: $459,7672011Expenses 2012: $4,834,1432012Revenue 2013: $4,359,998Expenses 2013: $4,831,605Net Income 2013: -$471,6072013Revenue 2014: $4,396,837Expenses 2014: $4,875,146Net Income 2014: -$478,3092014Revenue 2015: $4,417,934Expenses 2015: $4,737,431Net Income 2015: -$319,4972015Revenue 2016: $4,262,649Expenses 2016: $4,860,457Net Income 2016: -$597,8082016Revenue 2017: $4,096,699Expenses 2017: $4,196,619Net Income 2017: -$99,9202017Revenue 2018: $4,362,276Expenses 2018: $4,025,921Net Income 2018: $336,3552018Revenue 2019: $2,963,612Expenses 2019: $3,929,034Net Income 2019: -$965,4222019Revenue 2020: $4,714,397Expenses 2020: $4,534,585Net Income 2020: $179,8122020Revenue 2021: $8,512,412Expenses 2021: $5,184,041Net Income 2021: $3,328,3712021Revenue 2022: $2,429,427Expenses 2022: $5,413,366Net Income 2022: -$2,983,9392022Revenue 2023: $2,981,180Expenses 2023: $5,275,413Net Income 2023: -$2,294,2332023Revenue 2024: $2,722,355Expenses 2024: $3,164,907Net Income 2024: -$442,5522024

Highlighted filing

2024

Revenue$2,722,355
Expenses$3,164,907
Net Income-$442,552
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$1,513,326
Liabilities
$2,003,158
Net assets
-$489,832
Revenue
$2,722,355
Expenses
$3,164,907
Net income
-$442,552
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1.51$2.00$0.49$2.72$3.16$0.44
2023Detailed filing. Detailed filing data is available for this year.$2.08$2.14$0.06$2.98$5.28$2.29
2022Detailed filing. Detailed filing data is available for this year.$4.44$2.22$2.22$2.43$5.41$2.98
2021Detailed filing. Detailed filing data is available for this year.$7.32$2.11$5.21$8.51$5.18$3.33
2020Detailed filing. Detailed filing data is available for this year.$3.98$2.10$1.87$4.71$4.53$0.18
2019Detailed filing. Detailed filing data is available for this year.$2.60$0.90$1.69$2.96$3.93$0.97
2018Detailed filing. Detailed filing data is available for this year.$3.82$1.16$2.66$4.36$4.03$0.34
2017Detailed filing. Detailed filing data is available for this year.$3.85$1.53$2.32$4.10$4.20$0.10
2016Detailed filing. Detailed filing data is available for this year.$4.39$1.97$2.41$4.26$4.86$0.60
2015Detailed filing. Detailed filing data is available for this year.$4.99$1.96$3.03$4.42$4.74$0.32
2014Detailed filing. Detailed filing data is available for this year.$5.85$2.47$3.38$4.40$4.88$0.48
2013Detailed filing. Detailed filing data is available for this year.$6.31$2.41$3.89$4.36$4.83$0.47
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.64$2.21$4.43$4.83
2011Summary only. Only limited summary data is available for this year.$7.30$2.31$4.99$4.81$4.35$0.46
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.60$2.07$4.53$3.95
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Oct 17, 2025
Return Version
2024v5.1
Gross Receipts
$2,722,355
Mission and Program Overview

Mission

Impact online (volunteermatch) strengthens communities by connecting good people with good causes. The organization offers online services to support individuals and organizations committed to community engagement.since 1998, volunteer match has helped the nonprofit sector engage more than $11 billion in volunteer services and social impact.

To strengthen communities by connecting good people with good causes

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$413,679$806,839▲ $393,160
Cash and Non-Interest-Bearing Accounts$928,389$438,729▼ $489,660
Pledges and Grants Receivable$0$143,586▲ $143,586
Prepaid Expenses and Deferred Charges$90,164$60,486▼ $29,678
Land, Buildings, and Equipment, Net$22,925$6,872▼ $16,053
Savings and Temporary Cash Investments$0$0→ $0
Other Notes and Loans Receivable, Net$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0$0→ $0
Investments Program Related$0$0→ $0
Investments in Publicly Traded Securities$0$0→ $0
Intangible Assets$0$0→ $0
Inventories for Sale or Use$0$0→ $0
Loans From Officers Directors$0$0→ $0
Total Assets$2,082,810$1,513,326▼ $569,484
Other Assets Total$627,653$56,814▼ $570,839
Liabilities
Deferred Revenue$905,747$959,547▲ $53,800
Mortgage Notes Payable Secured by Investment Property$900,000$900,000→ $0
Accounts Payable and Accrued Expenses$207,204$143,611▼ $63,593
Other Liabilities$131,543$0▼ $131,543
Grants Payable$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$2,144,494$2,003,158▼ $141,336
Net Assets / Fund Balance
Net Assets With Donor Restrictions$0$0→ $0
Net Assets Without Donor Restrictions$-61,684$-489,832▼ $428,148
Total Net Assets Fund Balance$-61,684$-489,832▼ $428,148
Total Liabilities and Net Assets / Fund Balance$2,082,810$1,513,326▼ $569,484

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$6,872$70,430$77,302
Equipment$0$34,015$34,015
Leasehold Improvements$0$26,052$26,052
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseOtherTotal
John RackwitzSr Full Stack EngineerFT$146,659$31,028$177,687
Hsiaoyun SueDevelopment LeadFT$133,900$29,209$163,109
Rachel KestnerVP Sales MarketingFT$124,250$34,793$159,043
Eric SwansonVP EngineeringFT$114,829$30,679$145,508
Kimberly ShumskyChief of Staff EngineeringFT$114,066$29,739$143,805
Henry LiuSr Front End EngineerFT$110,573$27,613$138,186
Camden OlsonSr Prod ManagerFT$108,617$27,520$136,137
Jude OreilleyCEOFT$100,017$17,643$117,660

Board Members and Trustees

NameTitle
Robert SavageChair
Andrew MeanDirector
Chris MastoDirector
Craig JacobyDirector
Lillian SamuelDirector
Meg GarlinghouseDirector
Renee KaplanDirector

Highest Paid Contractors

ContractorServicesLocationCompensation
Burkland Associates LLCCfo Services12 SHEPHERD WAY, STE 3500, Tiburon, CA 94920$216,499
Bk2 INCConsulting1512 CORDILLERAS AVE, San Carlos, CA 94070$145,914
Quadriga INCSoftware Engineering1 SANSOME ST, San Francisco, CA 94104$127,078
Revenue and Support

Revenue Composition

Contributions and Grants
$545,499
Program Service Revenue
$2,175,303
Investment Income
$1,553
Other Revenue
$0
All Other Contributions
$545,499
Change in Net Assets
$-442,552

Audited Revenue Reconciliation

Revenue per Audited Statements
$2,722,355
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$871,808
Total Revenue per Audited Statements
$3,594,163
Total Revenue per Form 990
$2,722,355
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$2,036,436
Other Expenses$1,128,471
Total Fundraising Expense$257,835
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Current Officers, Directors, Trustees, and Key Employees$899,443$110,237$171,452$1,181,132
Fees for Services Legal$211,179$455,185$77,370$743,734
Other Salaries and Wages$384,613$40,876$0$425,489
Information Technology$224,447$26,776$1,392$252,615
Other Employee Benefits$236,218$12,356$0$248,574
Payroll Taxes$122,474$13,549$0$136,023
Pension Plan Contributions$38,597$6,621$0$45,218
Insurance$26,872$2,935$2,740$32,547
Advertising$17,881$0$0$17,881
Depreciation Depletion$13,254$1,448$1,351$16,053
Office Expenses$10,200$2,485$980$13,665
Travel$4,648$4,514$0$9,162
Conferences and Meetings$4,907$1,139$1,293$7,339
Total Functional Expenses$2,215,985$690,737$257,835$3,164,907

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$4,036,715
Expenses per Audited Statements$3,164,907
Total Expenses per Form 990$3,164,907
Expenses Not Reported on Form 990$871,808
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$0
Fundraising Gross Income$0
Gaming Direct Expenses$0
Gaming Gross Income$0
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Part VI, Line 11A

“The form 990 is reviewed by the cfo and the president and provided to the board members prior to filing for their questions and comments.”

Part VI, Line 12C

“The policy covers all employees trustees and outside contractors consultants. In addition to the conflict being published in the employee handbook all employees volunteers and contractors are required to sign the policy upon entering into employment with volunteermatch. It shall be the continuing responsibility of the board officers and management employees to scrutinize their transactions and outside business interests and relationships for potential conflicts and to immediately make such disclosures. Disclosures in the organization should be made to the chief executive officer or if she or he is the one with the conflict then to the board chair who shall bring the matter to the attention of the board. Disclosures involving directors should be made to the board chair or if she or he is the one with the conflict then to the board vice-chair who shall bring these matters to the board”

Part VI, Line 15

“The board reviews the presidents performance and compensation annually with reference to the current market conditions. Nominal cost of living increases have been authorized for other executives.”

Part VI, Line 19

“The organizations financial statements governing documents conflict of interest policy and form 990 are available immediately to the public upon request. In addition the form 990 is posted to guidestar where it is available for public inspection.”

Filing and Contact Details

Filer

Filer Name
Impact Online Inc
EIN
77-0395654
Phone
6467866872
Address
5424 SUNOL BLVD STE 10, PLEASANTON, CA 94566

Signing Officer

Name
Ami Dar
Title
Sole Member
Phone
6467866872
Signed
2025-10-17

Organization Details

Formed
1995
Legal Domicile
CA
Voting Board Members
7
Independent Board Members
7
Employees
22
Volunteers
12
Raw XML AppendixShowing 400 of 889 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt0SR FULL STACK ENGINEER
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IRS990/MissionDesc0IMPACT ONLINE D.B.A. VOLUNTEERMATCH IS CREATING A WORLD WHERE EVERYONE HAS THE OPPORTUNITY TO VOLUNTEER AND EVERY VOLUNTEER IS WORKING AT THEIR HIGHEST AND BEST PURPOSE. SINCE OUR INCEPTION OUR PLATFORM HAS ACTIVATED MORE THAN 18 MILLION VOLUNTEERS DELIVERING PROFOUND AND LASTING IMPACT TO PEOPLE CAUSES AND SOCIETY. THROUGH OUR DATA WE KNOW THAT SERVICE IS FUNDAMENTAL TO HUMAN CONNECTION,ESSENTIAL IN CREATING HEALTHY COMMUNITIES AND VITAL TO DELIVERING IMPACT THAT REVERBERATES WELL BEYOND THE HOURS CONTRIBUTED. AS SUCH WE ARE ON A MISSION TO GROW PARTICIPATION AS A MEANS TO BUILDING GREATER HOPE JOY AND CONNECTION IN THE WORLD AROUND US.
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