Civic Intelligence

Refuge Services Inc

EIN 75-2827710 • 501(c)3 • Lubbock, TX

Profile

The mission of refuge services inc is to enhance physical, mental, and spiritual functioning of individuals, families and groups. This is achieved by providing opportunities to develop skills for solving problems, overcoming obstacles, and reaching individual as well as group goals.

PO Box 53684Lubbock, TX 79453

www.refugeservices.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

45th percentile

0.04x

Higher debt load relative to assets than 45% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

56th percentile

0.11x

Higher debt load relative to revenue than 56% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Net Margin

42nd percentile

0.9%

Higher net margin than 42% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

59th percentile

$81,250

Higher top officer pay than 59% of similar nonprofits.

Top officer pay equals 13.4% of source-year revenue.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Asset Growth

41st percentile

0.5%

Faster asset growth than 41% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Revenue Growth

48th percentile

6.1%

Faster revenue growth than 48% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets45th percentile

Assets

Up

$1,573,710

Up $8,226 (+0.5%) from 2023

Liabilities

Up

$64,842

Up $2,676 (+4.3%) from 2023

Net Assets

Up

$1,508,868

Up $5,550 (+0.4%) from 2023

Operations
Liabilities / Revenue56th percentileNet Margin42nd percentile

Revenue

Up

$608,192

Up $35,193 (+6.1%) from 2023

Expenses

Up

$602,642

Up $46,669 (+8.4%) from 2023

Net Income

Down

$5,550

Down $11,476 (-67%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth41st percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$2.0M$1.5M$1.0M$500K$0Assets 2011: $226,705Liabilities 2011: $56,277Net Assets 2011: $170,4282011Assets 2012: $216,163Liabilities 2012: $43,393Net Assets 2012: $172,7702012Assets 2013: $239,320Liabilities 2013: $11,710Net Assets 2013: $227,6102013Assets 2014: $318,922Liabilities 2014: $0Net Assets 2014: $318,9222014Assets 2015: $389,438Liabilities 2015: $12,346Net Assets 2015: $377,0922015Assets 2016: $398,680Liabilities 2016: $13,556Net Assets 2016: $385,1242016Assets 2017: $443,020Liabilities 2017: $21,229Net Assets 2017: $421,7912017Assets 2018: $490,190Liabilities 2018: $19,609Net Assets 2018: $470,5812018Assets 2019: $831,100Liabilities 2019: $32,932Net Assets 2019: $798,1682019Assets 2020: $1,020,321Liabilities 2020: $35,754Net Assets 2020: $984,5672020Assets 2021: $1,329,812Liabilities 2021: $23,030Net Assets 2021: $1,306,7822021Assets 2022: $1,513,569Liabilities 2022: $27,277Net Assets 2022: $1,486,2922022Assets 2023: $1,565,484Liabilities 2023: $62,166Net Assets 2023: $1,503,3182023Assets 2024: $1,573,710Liabilities 2024: $64,842Net Assets 2024: $1,508,8682024

Highlighted filing

2024

Assets$1,573,710
Liabilities$64,842
Net Assets$1,508,868
Open 2024 Filing

Operations Trend

Revenue Growth48th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$800K$600K$400K$200K$0Revenue 2011: $223,407Expenses 2011: $179,357Net Income 2011: $44,0502011Revenue 2012: $328,528Expenses 2012: $326,186Net Income 2012: $2,3422012Revenue 2013: $313,290Expenses 2013: $260,209Net Income 2013: $53,0812013Revenue 2014: $322,608Expenses 2014: $231,296Net Income 2014: $91,3122014Revenue 2015: $322,856Expenses 2015: $264,686Net Income 2015: $58,1702015Revenue 2016: $298,513Expenses 2016: $290,481Net Income 2016: $8,0322016Revenue 2017: $349,584Expenses 2017: $312,917Net Income 2017: $36,6672017Revenue 2018: $397,246Expenses 2018: $348,456Net Income 2018: $48,7902018Revenue 2019: $709,005Expenses 2019: $381,418Net Income 2019: $327,5872019Revenue 2020: $681,704Expenses 2020: $494,871Net Income 2020: $186,8332020Revenue 2021: $772,815Expenses 2021: $396,194Net Income 2021: $376,6212021Revenue 2022: $595,712Expenses 2022: $470,608Net Income 2022: $125,1042022Revenue 2023: $572,999Expenses 2023: $555,973Net Income 2023: $17,0262023Revenue 2024: $608,192Expenses 2024: $602,642Net Income 2024: $5,5502024

Highlighted filing

2024

Revenue$608,192
Expenses$602,642
Net Income$5,550
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$1,573,710
Liabilities
$64,842
Net assets
$1,508,868
Revenue
$608,192
Expenses
$602,642
Net income
$5,550
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.57$0.06$1.51$0.61$0.60$0.01
2023Detailed filing. Detailed filing data is available for this year.$1.57$0.06$1.50$0.57$0.56$0.02
2022Detailed filing. Detailed filing data is available for this year.$1.51$0.03$1.49$0.60$0.47$0.13
2021Detailed filing. Detailed filing data is available for this year.$1.33$0.02$1.31$0.77$0.40$0.38
2020Detailed filing. Detailed filing data is available for this year.$1.02$0.04$0.98$0.68$0.49$0.19
2019Summary only. Only limited summary data is available for this year.$0.83$0.03$0.80$0.71$0.38$0.33
2018Summary only. Only limited summary data is available for this year.$0.49$0.02$0.47$0.40$0.35$0.05
2017Summary only. Only limited summary data is available for this year.$0.44$0.02$0.42$0.35$0.31$0.04
2016Summary only. Only limited summary data is available for this year.$0.40$0.01$0.39$0.30$0.29$0.01
2015Summary only. Only limited summary data is available for this year.$0.39$0.01$0.38$0.32$0.26$0.06
2014Summary only. Only limited summary data is available for this year.$0.32$0.00$0.32$0.32$0.23$0.09
2013Summary only. Only limited summary data is available for this year.$0.24$0.01$0.23$0.31$0.26$0.05
2012Summary only. Only limited summary data is available for this year.$0.22$0.04$0.17$0.33$0.33$0.00
2011Summary only. Only limited summary data is available for this year.$0.23$0.06$0.17$0.22$0.18$0.04
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Aug 10, 2025
Return Version
2024v5.0
Gross Receipts
$633,171
Mission and Program Overview

Mission

The mission of refuge services inc is to enhance physical, mental, and spiritual functioning of individuals, families and groups. This is achieved by providing opportunities to develop skills for solving problems, overcoming obstacles, and reaching individual as well as group goals.

The mission of refuge services is to enhance individual, family, and group functioning by providing opportunities to develop skills for solving problems, overcoming obstacles, and reaching individual as well as group goals.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$838,877$797,816▼ $41,061
Cash and Non-Interest-Bearing Accounts$354,383$304,035▼ $50,348
Savings and Temporary Cash Investments$221,779$262,991▲ $41,212
Accounts Receivable$50,445$46,832▼ $3,613
Total Assets$1,565,484$1,573,710▲ $8,226
Other Assets Total$100,000$162,036▲ $62,036
Liabilities
Other Liabilities$62,166$64,842▲ $2,676
Total Liabilities$62,166$64,842▲ $2,676
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,503,318$1,508,868▲ $5,550
Total Net Assets Fund Balance$1,503,318$1,508,868▲ $5,550
Total Liabilities and Net Assets / Fund Balance$1,565,484$1,573,710▲ $8,226

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$728,859$217,657$946,516
Equipment$68,957$178,821$247,778
Other Assets Org$36,448--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2024$100,000-▲ $25,588-$125,588
2023$100,000---$100,000
2022-$100,000--$100,000
Compensation and Service Providers
Top Officer Pay59th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Patricia MandrellSecretaryFT$81,250$81,250
Randal MandrellEquine ServiFT$59,500$59,500

Board Members and Trustees

NameTitle
Kourtney KrusePresident
Jenna Hardin-hillmanDirector
Stan CribbsDirector
Tanner KelleyDirector
Todd BensonDirector
Ronny WallTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$290,156
Program Service Revenue
$232,215
Investment Income
$37,118
Other Revenue
$48,703
All Other Contributions
$86,812
Change in Net Assets
$5,550

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Other Non Cash Contri Table1$13,000Purchase Value
Other Non Cash Contri Table1$9,127Purchase Value
Other Non Cash Contri Table1$6,033Purchase Value
Total Noncash Contributions3$28,160-

Audited Revenue Reconciliation

Revenue per Audited Statements
$608,192
Total Revenue per Audited Statements
$608,192
Total Revenue per Form 990
$608,192
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$356,428
Other Expenses$246,214
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$185,886$1,641-$187,527
Current Officers, Directors, Trustees, and Key Employees$140,750--$140,750
Depreciation Depletion$54,061--$54,061
Payroll Taxes$28,010$141-$28,151
Insurance$22,765--$22,765
Occupancy$19,544$2,172-$21,716
All Other Expenses$15,625--$15,625
Office Expenses$11,589$1,288-$12,877
Other Expenses$9,672--$9,672
Fees for Services Accounting$7,975--$7,975
Advertising$5,789--$5,789
Travel$5,043--$5,043
Total Functional Expenses$597,400$5,242$0$602,642

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$602,642
Total Expenses per Audited Statements$602,642
Total Expenses per Form 990$602,642
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$66,213
Fundraising Direct Expenses$24,979
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Fundraising$66,213$66,213$24,979$41,234
Total Events$66,213$66,213$24,979$41,234
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Insurance Proceeds$35,993
Wages Payable$26,869
Payroll Taxes Payable$1,980
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
No
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 2

“Randal mandrell patricia mandrell director secretary husband and wife”

Form 990, Page 6, Part VI, Line 11B

“The board reviews form 990 prior to filing.”

Form 990, Page 6, Part VI, Line 12C

“Board members are required to disclose any personal, financial, or business interest in any transaction that comes before the board. The board member is not allowed to be present during any discussion or voting on any transaction in which there is a conflict of interest.”

Form 990, Page 6, Part VI, Line 19

“All documents are avaiable upon request.”

Filing and Contact Details

Filer

Filer Name
Refuge Services Inc
EIN
75-2827710
Phone
8067487202
Address
PO BOX 53684, LUBBOCK, TX 79453

Signing Officer

Name
Patricia Mandrell
Title
Secretary
Phone
8067906664
Signed
2025-08-10
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Kourtney Kruse
Formed
1999
Legal Domicile
TX
Voting Board Members
6
Independent Board Members
6
Employees
25
Volunteers
150

Preparer

Firm
David L Hettler Pc
Address
5707 114TH ST, LUBBOCK, TX 79424
Preparer
David Hettler
Phone
8067807700
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

“The mission of refuge services inc is to enhance physical, mental, and spiritual functioning of individuals, families and groups. This is achieved by providing opportunities to develop skills for solving problems, overcoming obstacles, and reaching individual as well as group goals.”

Financial Statement Notes

Schedule D, Page 2, Part V, Line 4

“The community foundation of west texas has advisory privileges of the endowment fund and acts as administrator for the fund. Annual distributions are determined by the community foundation's board of directors. The distributions will be for operating expenses and/or for special needs of the organization.”

Raw XML AppendixShowing 400 of 467 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
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IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc2PAYROLL TAXES PAYABLE
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IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0THE COMMUNITY FOUNDATION OF WEST TEXAS HAS ADVISORY PRIVILEGES OF THE ENDOWMENT FUND AND ACTS AS ADMINISTRATOR FOR THE FUND. ANNUAL DISTRIBUTIONS ARE DETERMINED BY THE COMMUNITY FOUNDATION'S BOARD OF DIRECTORS. THE DISTRIBUTIONS WILL BE FOR OPERATING EXPENSES AND/OR FOR SPECIAL NEEDS OF THE ORGANIZATION.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE D, PAGE 2, PART V, LINE 4
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IRS990ScheduleM/OtherNonCashContriTableGrp/Desc2SERVICES
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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0THE MISSION OF REFUGE SERVICES INC IS TO ENHANCE PHYSICAL, MENTAL, AND SPIRITUAL FUNCTIONING OF INDIVIDUALS, FAMILIES AND GROUPS. THIS IS ACHIEVED BY PROVIDING OPPORTUNITIES TO DEVELOP SKILLS FOR SOLVING PROBLEMS, OVERCOMING OBSTACLES, AND REACHING INDIVIDUAL AS WELL AS GROUP GOALS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1RANDAL MANDRELL PATRICIA MANDRELL DIRECTOR SECRETARY HUSBAND AND WIFE
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2THE BOARD REVIEWS FORM 990 PRIOR TO FILING.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3BOARD MEMBERS ARE REQUIRED TO DISCLOSE ANY PERSONAL, FINANCIAL, OR BUSINESS INTEREST IN ANY TRANSACTION THAT COMES BEFORE THE BOARD. THE BOARD MEMBER IS NOT ALLOWED TO BE PRESENT DURING ANY DISCUSSION OR VOTING ON ANY TRANSACTION IN WHICH THERE IS A CONFLICT OF INTEREST.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4ALL DOCUMENTS ARE AVAIABLE UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990 - ORGANIZATION'S MISSION
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 2
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4FORM 990, PAGE 6, PART VI, LINE 19
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