Spring Creek Senior Partners Inc

“Part 3, Statement of Program Service accomplishments, 4a”

“Spring Creek Senior Partners NORC has been serving the seniors residing in Spring Creek Towers since 1999. It is a stable, productive, forward thinking partnership with a strong foundation and support from its community. Our NORC has a part-time nurse on site through Visiting Nurse Service as part of a discretionary grant from the New York City Council. SCSP also has a Nurse Consultant who oversees and trains the Volunteers for the Navigation Program. Our exercise and health promotion programming is accessible to all, adapting as indicated (i.e., Tai Chi for Arthritis in chairs, Matter of Balance, Walk with Ease, Yoga, Pilates and Stronger Longer, Technology class, Health and Nutrition, etc.). We have many community partners and stakeholders, allowing us to greatly expand the programming and services we provide. Our housing partner is extremely supportive and our longstanding communication and collaboration with key offices of the housing complex allows us to coordinate activities and services for maximum effectiveness. We have offered programs to assist our Older Adults who live alone and/or have disabilities for many years and continue to expand our programming for this group. Our Chore Care program provides valuable assistance with everyday activities such as laundry, shopping and light housekeeping. We recently expanded our Senior Companion Program to include a bilingual (Spanish-speaking) companion and are working to recruit additional bilingual companions. Our Telephone Reassurance program is a welcome daily conversation for many of our Older Adults who say this is often the only call they receive. Over the past several years, we have tripled the number of Older Adults participating in this program and added a Spanish and Russian language session by recruiting new bilingual volunteers. We also provide Case Management Services, Case assistance Services, Health Care Management Services, Health Case Assistance Services as well as Friendly Visiting. We are also working with our local library to offer joint programming and obtain large print materials. Although the area has ample stores, healthcare providers, schools and amenities and public bus transportation, it is a self-contained, geographically isolated community and can be challenging for residents with mobility issues. The NORC provides an essential service by having a convenient, centrally located office and staff has the ability to go into peoples homes. Many providers in the area do not provide in-home care, and without the NORC nurse, social workers and chore care worker, homebound, frail and mobility-impaired residents would not receive the assistance they need. Our NORC also provides intensive services to the oldest-old who often require a higher level of service than is available, reimbursable or affordable. A large proportion of the Older Adults served by the NORC have limited English ability, with the main languages being Russian, Spanish, Polish and Haitian Creole. The NORC has a diverse staff reflective of the community it serves and the majority of staff members are at least bilingual and some speak several languages. Staff are available who can communicate in all of the above-noted languages and the NORC has access to Language Line services to assist those who speak languages other than those noted above. In addition to staff, the NORC has a large number of volunteers, most of them Older Adults and residents of the community, who are at least bilingual themselves. This has allowed the NORC to significantly increase the number and scope of services to those seniors with limited English ability including expanded telephone reassurance programs in Spanish and Russian, workshops and lectures by health care and social service professionals in Russian and Spanish, etc. Through strengthening and expanding its partnerships and relationships with community stakeholders, the NORC has worked tirelessly to increase the number of resources and programs available to the”

“Case Managemnt”

“Case Assistance”

“Health Care Management”

“Health Care Assistance”

“Telephone Reassurance (By Volunteers)”

“Escort (By Volunteers)”

“Housekeeping”

“Shopping / Chore Care”

“Health Promotion-General”

“Health Promotion-Evidence Based”

“Education / Recreation”

“Transportation”

“Friendly Visiting”

“Form 990 is reviewed by the organizations board and management together with its audited financial statements and NYS OAG CHAR 500 during its normal business hours. Members of the board of directors of Spring Creek Senior Partner,INC. review form 990 and the audited financial statements during the organizations annual board of directors meeting. After approval, it is signed and authorized for filing by its outside independant auditors.”

“The Organizations governing documents, policies and financial statements are available for public inspection at the organizations office during regular business hours upon request. The documents as well as the tax returns are also filed with the New York State office of Attorney General and are available for public inspection on the charities bureaus website.”

“The Board of Directors are responsible collectively and individually for oversight of the audit.”

“The conflict of interest policy covers each member of the Board of Trustees. The policy requires covered persons to disclose conflicts of interest as they arise to the Executive Director who in turn makes a report to the Board of Trustees. A transaction involving a conflict of interest for a covered person must be approved by only those Trustees who do not have a conflict with respect to the transaction.”