Civic Intelligence

Dispute Resolution Center

EIN 74-2255055 • 501(c)3 • Austin, TX

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Profile

Dispute resolution center provides accessible high-quality dispute resolution services such as mediation, arbitration and training for all people in the travis county area.

5407 N Ih-35Austin, TX 78723

austindrc.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

65th percentile

0.08x

Higher debt load relative to assets than 65% of similar nonprofits.

501(c)3 • $500k-$1M nonprofits • Source year 2025

Liabilities / Revenue

68th percentile

0.09x

Higher debt load relative to revenue than 68% of similar nonprofits.

501(c)3 • $500k-$1M nonprofits • Source year 2025

Net Margin

47th percentile

2.8%

Higher net margin than 47% of similar nonprofits.

501(c)3 • $500k-$1M nonprofits • Source year 2025

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

22nd percentile

-7.9%

Faster asset growth than 22% of similar nonprofits.

501(c)3 • $500k-$1M nonprofits • Annualized from 2023 to 2025

Revenue Growth

38th percentile

0.6%

Faster revenue growth than 38% of similar nonprofits.

501(c)3 • $500k-$1M nonprofits • Annualized from 2023 to 2025

Balance Sheet
Liabilities / Assets65th percentile

Assets

Down

$771,140

Down $66,905 (-8.0%) from 2024

Liabilities

Down

$61,913

Down $86,233 (-58%) from 2024

Net Assets

Up

$709,227

Up $19,328 (+2.8%) from 2024

Operations
Liabilities / Revenue68th percentileNet Margin47th percentile

Revenue

Down

$695,625

Down $23,169 (-3.2%) from 2024

Expenses

Down

$676,297

Down $39,218 (-5.5%) from 2024

Net Income

Up

$19,328

Up $16,049 (+489%) from 2024

Trend Graphs

Balance Sheet Trend

Asset Growth22nd percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$1.0M$500K$0Assets 2011: $414,531Liabilities 2011: $23,053Net Assets 2011: $391,4782011Assets 2012: $393,305Liabilities 2012: $16,303Net Assets 2012: $377,0022012Assets 2013: $437,134Liabilities 2013: $34,339Net Assets 2013: $402,7952013Assets 2014: $437,126Liabilities 2014: $40,893Net Assets 2014: $396,2332014Assets 2015: $430,332Liabilities 2015: $33,798Net Assets 2015: $396,5342015Assets 2016: $429,331Liabilities 2016: $33,171Net Assets 2016: $396,1602016Assets 2017: $435,881Liabilities 2017: $27,987Net Assets 2017: $407,8942017Assets 2018: $451,294Liabilities 2018: $31,017Net Assets 2018: $420,2772018Assets 2019: $499,816Liabilities 2019: $24,980Net Assets 2019: $474,8362019Assets 2020: $623,826Liabilities 2020: $80,616Net Assets 2020: $543,2102020Assets 2021: $663,716Liabilities 2021: $32,671Net Assets 2021: $631,0452021Assets 2022: $695,316Liabilities 2022: $33,993Net Assets 2022: $661,3232022Assets 2023: $909,925Liabilities 2023: $223,305Net Assets 2023: $686,6202023Assets 2024: $838,045Liabilities 2024: $148,146Net Assets 2024: $689,8992024Assets 2025: $771,140Liabilities 2025: $61,913Net Assets 2025: $709,2272025

Highlighted filing

2025

Assets$771,140
Liabilities$61,913
Net Assets$709,227
Open 2025 Filing

Operations Trend

Revenue Growth38th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$800K$600K$400K$200K$0-$200KRevenue 2011: $603,150Expenses 2011: $596,046Net Income 2011: $7,1042011Revenue 2012: $581,144Expenses 2012: $595,620Net Income 2012: -$14,4762012Revenue 2013: $628,781Expenses 2013: $602,988Net Income 2013: $25,7932013Revenue 2014: $609,598Expenses 2014: $616,160Net Income 2014: -$6,5622014Revenue 2015: $592,888Expenses 2015: $592,587Net Income 2015: $3012015Revenue 2016: $580,680Expenses 2016: $581,054Net Income 2016: -$3742016Revenue 2017: $596,788Expenses 2017: $585,054Net Income 2017: $11,7342017Revenue 2018: $631,742Expenses 2018: $619,603Net Income 2018: $12,1392018Revenue 2019: $688,362Expenses 2019: $633,803Net Income 2019: $54,5592019Revenue 2020: $713,343Expenses 2020: $644,969Net Income 2020: $68,3742020Revenue 2021: $745,433Expenses 2021: $645,080Net Income 2021: $100,3532021Revenue 2022: $682,867Expenses 2022: $652,589Net Income 2022: $30,2782022Revenue 2023: $687,580Expenses 2023: $662,283Net Income 2023: $25,2972023Revenue 2024: $718,794Expenses 2024: $715,515Net Income 2024: $3,2792024Revenue 2025: $695,625Expenses 2025: $676,297Net Income 2025: $19,3282025

Highlighted filing

2025

Revenue$695,625
Expenses$676,297
Net Income$19,328
Open 2025 Filing

Filings

Most recent year

2025 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$771,140
Liabilities
$61,913
Net assets
$709,227
Revenue
$695,625
Expenses
$676,297
Net income
$19,328
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$7.71$0.62$7.09$6.96$6.76$0.19
2024Detailed filing. Detailed filing data is available for this year.$8.38$1.48$6.90$7.19$7.16$0.03
2023Detailed filing. Detailed filing data is available for this year.$9.10$2.23$6.87$6.88$6.62$0.25
2022Detailed filing. Detailed filing data is available for this year.$6.95$0.34$6.61$6.83$6.53$0.30
2021Detailed filing. Detailed filing data is available for this year.$6.64$0.33$6.31$7.45$6.45$1.00
2020Detailed filing. Detailed filing data is available for this year.$6.24$0.81$5.43$7.13$6.45$0.68
2019Detailed filing. Detailed filing data is available for this year.$5.00$0.25$4.75$6.88$6.34$0.55
2018Detailed filing. Detailed filing data is available for this year.$4.51$0.31$4.20$6.32$6.20$0.12
2017Detailed filing. Detailed filing data is available for this year.$4.36$0.28$4.08$5.97$5.85$0.12
2016Detailed filing. Detailed filing data is available for this year.$4.29$0.33$3.96$5.81$5.81$0.00
2015Detailed filing. Detailed filing data is available for this year.$4.30$0.34$3.97$5.93$5.93$0.00
2014Summary only. Only limited summary data is available for this year.$4.37$0.41$3.96$6.10$6.16$0.07
2013Summary only. Only limited summary data is available for this year.$4.37$0.34$4.03$6.29$6.03$0.26
2012Summary only. Only limited summary data is available for this year.$3.93$0.16$3.77$5.81$5.96$0.14
2011Summary only. Only limited summary data is available for this year.$4.15$0.23$3.91$6.03$5.96$0.07
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Oct 1, 2024 to Sep 30, 2025
Signed
Jan 22, 2026
Return Version
2024v5.2
Gross Receipts
$695,625
Mission and Program Overview

Mission

Dispute resolution center provides

Dispute resolution center provides accessible high-quality dispute resolution services such as mediation, arbitration and training for all people in the travis county area.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$409,912$417,061▲ $7,149
Cash and Non-Interest-Bearing Accounts$230,392$251,682▲ $21,290
Pledges and Grants Receivable$43,899$44,899▲ $1,000
Land, Buildings, and Equipment, Net$22,514$16,061▼ $6,453
Accounts Receivable$1,900--
Prepaid Expenses and Deferred Charges$8,797$1,036▼ $7,761
Total Assets$838,045$771,140▼ $66,905
Other Assets Total$120,631$40,401▼ $80,230
Liabilities
Other Liabilities$122,505$37,775▼ $84,730
Accounts Payable and Accrued Expenses$14,241$15,288▲ $1,047
Deferred Revenue$11,400$8,850▼ $2,550
Total Liabilities$148,146$61,913▼ $86,233
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$689,899$709,227▲ $19,328
Total Net Assets Fund Balance$689,899$709,227▲ $19,328
Total Liabilities and Net Assets / Fund Balance$838,045$771,140▼ $66,905

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$16,061$98,927$114,988
Land$0--
Other Assets Org$35,899--
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseOtherTotal
Erin PattersonExecutive DirectorFT$81,997$19,194$101,191

Board Members and Trustees

NameTitle
Belinda HerreraImmediate Past President
Sameer ShahPresident
Amie RodnickDirector
Amy Clark MeachumDirector
Anna RauDirector
Bettye BentenDirector
Deven DesaiDirector
Heather MoreauDirector
Jena StudeDirector
Jennifer LunaDirector
Larry SchoolerDirector
Magdalena De La TejaDirector
Nadia BettacDirector
ROBERT O'KEEFEDirector
Renita SandersDirector
Scott HowardDirector
George ThomasSecretary
Katie TousignantTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$550,226
Program Service Revenue
$132,580
Investment Income
$5,669
Other Revenue
$7,150
Change in Net Assets
$19,328

Audited Revenue Reconciliation

Revenue per Audited Statements
$695,625
Revenue Not Reported on Form 990
$223,463
Total Revenue per Audited Statements
$919,088
Total Revenue per Form 990
$695,625
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$426,838
Other Expenses$249,459
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$217,638$21,525$0$239,163
Current Officers, Directors, Trustees, and Key Employees$92,084$9,107$0$101,191
Fees for Services Other$85,249$3,694$0$88,943
Occupancy$80,786$7,990$0$88,776
Other Employee Benefits$55,281$5,467$0$60,748
Office Expenses$37,111$2,489$0$39,600
Payroll Taxes$23,420$2,316$0$25,736
Fees for Services Accounting$9,155$905$0$10,060
Information Technology$8,128$0$0$8,128
Depreciation Depletion$5,872$581$0$6,453
Insurance$5,485$543$0$6,028
Other Expenses$618$0$0$618
Conferences and Meetings$389$38$0$427
Advertising$194$19$0$213
Travel$194$19$0$213
Total Functional Expenses$621,604$54,693$0$676,297

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$899,760
Expenses per Audited Statements$676,297
Total Expenses per Form 990$676,297
Expenses Not Reported on Form 990$223,463
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liability$37,775
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No
Filing and Contact Details

Filer

Filer Name
Dispute Resolution Center
EIN
74-2255055
Phone
5123710033
Address
5407 N IH-35, AUSTIN, TX 78723

Signing Officer

Name
Katie Tousignant
Title
Treasurer
Phone
5123710033
Signed
2026-01-22
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Katie Tousignant
Formed
1983
Legal Domicile
TX
Voting Board Members
18
Independent Board Members
18
Employees
6
Volunteers
60

Preparer

Firm
Allman & Associates Inc
Address
9600 Great Hills Trail Suite 150W, Austin, TX 78759
Preparer
Peter L Allman CPA
Phone
5125023077
Supplemental Narrative

Additional Explanations

Pt VI, Line 7A

“Seven (7) drc directors are elected or appointed as follows: one (1) director is appointed by the travis county judiciary; five (5) directors are appointed by the travis county commissioners court; and one (1) director is elected by the drc volunteer mediators. All directors serve the same number of years and follow the same bylaws.”

Pt VI, Line 11B

“Form 990 is sent to the board via e-mail to review before submittal.”

Pt VI, Line 12C

“At beginning of term, all board members sign the conflict of interest policy which requires them to disclose on an ongoing basis.”

Pt VI, Line 15A

“Study of other drcs in texas is done by independent persons in determining the executive directors salary. Also considered are years of experience and annual budget.”

Pt VI, Line 15B

“The executive director determines salaries for all other staff.”

Pt VI, Line 19

“All made available case-by-case and upon request.”

Form 990, Part IX, Line 11G

“Payroll service 19284. 17548. 1736. 0.”

Form 990, Part IX, Line 11G

“Contract labor 21759. 19801. 1958. 0.”

Form 990, Part IX, Line 11G

“Trainer fees 47900. 47900. 0. 0.”

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IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
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IRS990/MissionDesc0DISPUTE RESOLUTION CENTER PROVIDES ACCESSIBLE HIGH-QUALITY DISPUTE RESOLUTION SERVICES SUCH AS MEDIATION, ARBITRATION AND TRAINING FOR ALL PEOPLE IN THE TRAVIS COUNTY AREA.
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IRS990ScheduleA/Form990ScheduleAPartVIGrp/ExplanationTxt0Other Income Part II, Line 10 Description: MISCELLANOUS INCOME 2020: 627. 2021: 1550. 2022: 2529. 2023: 4974. 2024: 7150.
IRS990ScheduleA/Form990ScheduleAPartVIGrp/FormAndLineReferenceDesc0Pt II Ln 10
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