Civic Intelligence

Better Business Bureau of El Paso Inc

EIN 74-1204252 • 501(c)6 • El Paso, TX

Profile

The better business bureau's purpose is to provide honesty and integrity in the market place through voluntary cooperation of businesses and education of consumers and businesses.

550 Paisano DriveEl Paso, TX 79901

www.elpaso.bbb.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

31st percentile

0.00x

Higher debt load relative to assets than 31% of similar nonprofits.

501(c)6 • $500k-$1M nonprofits • Source year 2024

Liabilities / Revenue

33rd percentile

0.00x

Higher debt load relative to revenue than 33% of similar nonprofits.

501(c)6 • $500k-$1M nonprofits • Source year 2024

Net Margin

35th percentile

-1.0%

Higher net margin than 35% of similar nonprofits.

501(c)6 • $500k-$1M nonprofits • Source year 2024

Top Officer Pay

62nd percentile

$81,121

Higher top officer pay than 62% of similar nonprofits.

Top officer pay equals 11.2% of source-year revenue.

501(c)6 • $500k-$1M nonprofits • Source year 2024

Asset Growth

37th percentile

-0.4%

Faster asset growth than 37% of similar nonprofits.

501(c)6 • $500k-$1M nonprofits • Annualized from 2023 to 2024

Revenue Growth

20th percentile

-7.7%

Faster revenue growth than 20% of similar nonprofits.

501(c)6 • $500k-$1M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets31st percentile

Assets

Down

$950,646

Down $3,709 (-0.4%) from 2023

Liabilities

Up

$3,500

Up $3,500 from 2023

Net Assets

Down

$947,146

Down $7,209 (-0.8%) from 2023

Operations
Liabilities / Revenue33rd percentileNet Margin35th percentile

Revenue

Down

$722,894

Down $60,444 (-7.7%) from 2023

Expenses

Down

$730,103

Down $39,990 (-5.2%) from 2023

Net Income

Down

-$7,209

Down $20,454 (-154%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth37th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$1.0M$500K$0Assets 2010: $170,273Liabilities 2010: $0Net Assets 2010: $170,2732010Assets 2011: $205,532Liabilities 2011: $0Net Assets 2011: $205,5322011Assets 2012: $255,711Liabilities 2012: $0Net Assets 2012: $255,7112012Assets 2013: $282,559Liabilities 2013: $0Net Assets 2013: $282,5592013Assets 2014: $325,690Liabilities 2014: $1,604Net Assets 2014: $324,0862014Assets 2015: $420,931Liabilities 2015: $0Net Assets 2015: $420,9312015Assets 2016: $462,014Liabilities 2016: $0Net Assets 2016: $462,0142016Assets 2017: $521,003Liabilities 2017: $0Net Assets 2017: $521,0032017Assets 2018: $597,119Liabilities 2018: $0Net Assets 2018: $597,1192018Assets 2019: $674,823Liabilities 2019: $0Net Assets 2019: $674,8232019Assets 2020: $815,982Liabilities 2020: $0Net Assets 2020: $815,9822020Assets 2021: $895,407Liabilities 2021: $0Net Assets 2021: $895,4072021Assets 2022: $941,110Liabilities 2022: $0Net Assets 2022: $941,1102022Assets 2023: $954,355Liabilities 2023: $0Net Assets 2023: $954,3552023Assets 2024: $950,646Liabilities 2024: $3,500Net Assets 2024: $947,1462024

Highlighted filing

2024

Assets$950,646
Liabilities$3,500
Net Assets$947,146
Open 2024 Filing

Operations Trend

Revenue Growth20th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$1.0M$500K$0-$500KExpenses 2010: $637,5552010Expenses 2011: $621,4022011Expenses 2012: $618,8102012Revenue 2013: $656,729Expenses 2013: $629,881Net Income 2013: $26,8482013Revenue 2014: $668,294Expenses 2014: $626,767Net Income 2014: $41,5272014Revenue 2015: $686,636Expenses 2015: $589,791Net Income 2015: $96,8452015Revenue 2016: $691,989Expenses 2016: $650,906Net Income 2016: $41,0832016Revenue 2017: $729,918Expenses 2017: $670,929Net Income 2017: $58,9892017Revenue 2018: $765,110Expenses 2018: $688,994Net Income 2018: $76,1162018Revenue 2019: $794,422Expenses 2019: $716,718Net Income 2019: $77,7042019Revenue 2020: $780,473Expenses 2020: $639,314Net Income 2020: $141,1592020Revenue 2021: $792,787Expenses 2021: $713,362Net Income 2021: $79,4252021Revenue 2022: $771,263Expenses 2022: $725,560Net Income 2022: $45,7032022Revenue 2023: $783,338Expenses 2023: $770,093Net Income 2023: $13,2452023Revenue 2024: $722,894Expenses 2024: $730,103Net Income 2024: -$7,2092024

Highlighted filing

2024

Revenue$722,894
Expenses$730,103
Net Income-$7,209
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$950,646
Liabilities
$3,500
Net assets
$947,146
Revenue
$722,894
Expenses
$730,103
Net income
-$7,209
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$9.51$0.04$9.47$7.23$7.30$0.07
2023Detailed filing. Detailed filing data is available for this year.$9.54$0.00$9.54$7.83$7.70$0.13
2022Detailed filing. Detailed filing data is available for this year.$9.41$0.00$9.41$7.71$7.26$0.46
2021Detailed filing. Detailed filing data is available for this year.$8.95$0.00$8.95$7.93$7.13$0.79
2020Detailed filing. Detailed filing data is available for this year.$8.16$0.00$8.16$7.80$6.39$1.41
2019Detailed filing. Detailed filing data is available for this year.$6.75$0.00$6.75$7.94$7.17$0.78
2018Summary only. Only limited summary data is available for this year.$5.97$0.00$5.97$7.65$6.89$0.76
2017Summary only. Only limited summary data is available for this year.$5.21$0.00$5.21$7.30$6.71$0.59
2016Detailed filing. Detailed filing data is available for this year.$4.62$0.00$4.62$6.92$6.51$0.41
2015Detailed filing. Detailed filing data is available for this year.$4.21$0.00$4.21$6.87$5.90$0.97
2014Detailed filing. Detailed filing data is available for this year.$3.26$0.02$3.24$6.68$6.27$0.42
2013Detailed filing. Detailed filing data is available for this year.$2.83$0.00$2.83$6.57$6.30$0.27
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.56$0.00$2.56$6.19
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.06$0.00$2.06$6.21
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.70$0.00$1.70$6.38
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Jul 3, 2025
Return Version
2024v5.1
Gross Receipts
$722,894
Mission and Program Overview

Mission

The better business bureau's purpose is to provide honesty and integrity in the market place through voluntary cooperation of businesses and education of consumers and businesses.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$349,948$315,712▼ $34,236
Savings and Temporary Cash Investments$69,353$71,972▲ $2,619
Accounts Receivable$0$0→ $0
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0$0→ $0
Investments Program Related$0$0→ $0
Investments in Publicly Traded Securities$0$0→ $0
Intangible Assets$0$0→ $0
Inventories for Sale or Use$0$0→ $0
Loans From Officers Directors$0$0→ $0
Prepaid Expenses and Deferred Charges$0$0→ $0
Total Assets$954,355$950,646▼ $3,709
Other Assets Total$535,054$562,962▲ $27,908
Liabilities
Deferred Revenue$0$3,500▲ $3,500
Accounts Payable and Accrued Expenses$0$0→ $0
Grants Payable$0$0→ $0
Mortgage Notes Payable Secured by Investment Property$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Other Liabilities$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$0$3,500▲ $3,500
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$954,355$947,146▼ $7,209
Net Assets With Donor Restrictions$0$0→ $0
Total Net Assets Fund Balance$954,355$947,146▼ $7,209
Total Liabilities and Net Assets / Fund Balance$954,355$950,646▼ $3,709

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$0$22,749$22,749
Other Land Buildings$0$0$0
Other Assets Org$562,962--
Compensation and Service Providers
Top Officer Pay62nd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Marybeth StevensExecutive DirectorPT$60,841$20,280$81,121
Elizabeth TerrazasExecutive DirectorPT$42,692$14,231$56,923

Board Members and Trustees

NameTitle
Marina ArdovinoChair
Lee ChayesPast Chair
Raul GomezVice Chair
Al LanzaMember
Billy DefranceMember
Brad DubowMember
Brandon BrooksMember
Brent RosenMember
Cheryl MeleMember
Cruz ArmendarizMember
Fernando ApodacaMember
Hazel KennedyMember
Isaias BarrazaMember
Jerry SlaughterMember
Joshua PlasencioMember
Laura RaybornMember
Monica VelascoMember
Margie AguilarSecretary
Sean IhornTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$676,119
Investment Income
$15,095
Other Revenue
$31,680
Change in Net Assets
$-7,209
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$377,341
Other Expenses$352,762
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$227,662$34,442-$262,104
All Other Expenses$93,413$14,259-$107,672
Current Officers, Directors, Trustees, and Key Employees$88,003$15,530-$103,533
Occupancy$46,440$7,560$0$54,000
Advertising$37,749$12,583$0$50,332
Insurance$30,518$4,968$0$35,486
Fees for Services Accounting$0$15,642-$15,642
Other Employee Benefits$10,065$1,639-$11,704
Travel$0$6,921$0$6,921
Conferences and Meetings$0$6,749$0$6,749
Office Expenses$4,108$669$0$4,777
Other Expenses$2,514$279-$2,793
Total Functional Expenses$566,796$163,307$0$730,103
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$0
Fundraising Gross Income$0
Gaming Direct Expenses$0
Gaming Gross Income$0
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 6

“Explanation of classes of members or shareholders: there are over 1,600 current members who pay monthly membership fees to the bureau.”

Form 990, Part VI Line 7A

“How members or shareholders elect governing body: the bureau has 19 voting board of director members.”

Form 990, Part VI, Line 11B

“Form 990 review process: the treasurer reviews the form 990 and presents it to the board of directors for review and approval.”

Form 990,part VI, Line 12C

“Explanations for monitoring and enforcement of conflicts: any conflict of interest is brought in front of the board of directors at their monthly meetings.”

Form 990, Part VI, Line 15A

“Compensation review & approval process - ceo & top management: all raises and bonuses are brought before the board of directors yearly to include the president/ceo.”

Form 990, Part VI, Line 19

“Other organization documents public available: all documents available at bureau's office upon request.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau of El Paso Inc
EIN
74-1204252
In Care Of
% ELIZABETH TERRAZAS
Phone
9155770195
Address
550 PAISANO DRIVE, EL PASO, TX 79901

Signing Officer

Name
Marina Ardovino
Title
Chair
Phone
9155770195
Signed
2025-07-03
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Marina Ardovino
Formed
1954
Legal Domicile
TX
Voting Board Members
19
Independent Board Members
19
Employees
12
Volunteers
19

Preparer

Firm
Pena Briones Mcdaniel & Co Pc
Address
4171 N MESA SUITE B-100, EL PASO, TX 79902-1498
Preparer
Rene D Pena CPA
Phone
9155421733
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 2C

“The financial statements are reviewed by the treasurer and presented to the board of directors for review and approval every other month.”

Form 990 Part IX Line 24 - Other Expenses

“Description:employee leasing total expenses:52355 program services:45026 management and general:7329”

Form 990 Part IX Line 24 - Other Expenses

“Description:printing total expenses:1167 program services:1003 management and general:164”

Form 990 Part IX Line 24 - Other Expenses

“Description:supplies total expenses:3957 program services:3403 management and general:554”

Form 990 Part IX Line 24 - Other Expenses

“Description:computer support total expenses:36004 program services:30964 management and general:5040”

Form 990 Part IX Line 24 - Other Expenses

“Description:equipment rental total expenses:4566 program services:3927 management and general:639”

Form 990 Part IX Line 24 - Other Expenses

“Description:postage total expenses:3803 program services:3270 management and general:533”

Form 990 Part IX Line 24 - Other Expenses

“Description:miscellaneous total expenses:5820 program services:5820”

Raw XML AppendixShowing 400 of 610 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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