Civic Intelligence

Better Business Bureau Inc

990 • Fiscal year 2011 • EIN 74-1116918

Jan 01, 2011 to Dec 31, 2011 • Filed on Oct 30, 2012

Organization ProfileBBB.ORG/AUSTIN

View Organization Page

1005 LA Posada78752
Siviq Scores

Scores are not available for this record yet.

Balance Sheet

Assets

Flat

$3,090,456

Flat from 2011

Net Assets

Flat

$1,883,738

Flat from 2011

Liabilities

Flat

$1,206,718

Flat from 2011

Revenue And Expenses

Revenue

-

No earlier filing loaded for comparison.

Expenses

Flat

$5,158,106

Flat from 2011

Net Income

-

No earlier filing loaded for comparison.

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$15M$10M$5.0M$0Assets 2010: $2,140,715Liabilities 2010: $765,792Net Assets 2010: $1,374,9232010Assets 2011: $3,090,456Liabilities 2011: $1,206,718Net Assets 2011: $1,883,7382011Assets 2011: $3,090,456Liabilities 2011: $1,206,718Net Assets 2011: $1,883,7382011Assets 2012: $3,076,345Liabilities 2012: $1,111,659Net Assets 2012: $1,964,6862012Assets 2013: $3,367,188Liabilities 2013: $1,096,058Net Assets 2013: $2,271,1302013Assets 2014: $3,400,323Liabilities 2014: $1,030,847Net Assets 2014: $2,369,4762014Assets 2015: $3,566,541Liabilities 2015: $964,409Net Assets 2015: $2,602,1322015Assets 2016: $8,101,376Liabilities 2016: $2,409,354Net Assets 2016: $5,692,0222016Assets 2017: $10,464,764Liabilities 2017: $3,553,386Net Assets 2017: $6,911,3782017Assets 2018: $10,843,118Liabilities 2018: $3,436,904Net Assets 2018: $7,406,2142018Assets 2019: $11,568,128Liabilities 2019: $4,007,172Net Assets 2019: $7,560,9562019Assets 2020: $12,861,805Liabilities 2020: $4,260,117Net Assets 2020: $8,601,6882020Assets 2021: $13,203,011Liabilities 2021: $4,086,598Net Assets 2021: $9,116,4132021Assets 2022: $13,216,408Liabilities 2022: $3,905,895Net Assets 2022: $9,310,5132022Assets 2023: $13,161,261Liabilities 2023: $3,719,787Net Assets 2023: $9,441,4742023Assets 2024: $12,250,974Liabilities 2024: $3,520,732Net Assets 2024: $8,730,2422024

Highlighted filing

2011

Assets$3,090,456
Liabilities$1,206,718
Net Assets$1,883,738
Open 2011 Filing

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$60M$40M$20M$0-$20MExpenses 2010: $4,414,9722010Expenses 2011: $5,158,1062011Revenue 2011: $5,666,921Expenses 2011: $5,158,106Net Income 2011: $508,8152011Revenue 2012: $5,935,807Expenses 2012: $5,854,859Net Income 2012: $80,9482012Revenue 2013: $6,251,106Expenses 2013: $5,944,662Net Income 2013: $306,4442013Revenue 2014: $6,091,003Expenses 2014: $5,992,657Net Income 2014: $98,3462014Revenue 2015: $6,705,171Expenses 2015: $6,472,515Net Income 2015: $232,6562015Revenue 2016: $11,087,567Expenses 2016: $7,997,678Net Income 2016: $3,089,8892016Revenue 2017: $10,912,655Expenses 2017: $9,693,299Net Income 2017: $1,219,3562017Revenue 2018: $11,019,448Expenses 2018: $10,524,612Net Income 2018: $494,8362018Revenue 2019: $11,007,478Expenses 2019: $11,323,390Net Income 2019: -$315,9122019Revenue 2020: $40,764,341Expenses 2020: $39,723,609Net Income 2020: $1,040,7322020Revenue 2021: $18,551,696Expenses 2021: $18,036,971Net Income 2021: $514,7252021Revenue 2022: $13,152,329Expenses 2022: $12,958,229Net Income 2022: $194,1002022Revenue 2023: $13,790,175Expenses 2023: $13,659,214Net Income 2023: $130,9612023Revenue 2024: $13,393,714Expenses 2024: $14,104,946Net Income 2024: -$711,2322024

Highlighted filing

2011

Revenue-
Expenses$5,158,106
Net Income-
Open 2011 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2011 to Dec 31, 2011
Signed
Oct 30, 2012
Return Version
2011v1.2
Gross Receipts
$5,692,083
Mission and Program Overview

Mission

Bbb's mission is to be the leader in advancing marketplace trust. Bbb accomplishes this mission by:- setting standards for marketplace trust- encouraging and supporting best practices by engaging with and educating consumers and businesses- celebrating marketplace role models- calling out and addressing substandard marketplace behavior- creating a community of trustworthy businesses and charities

Major Activities

Activity 2
One of bbb's core services is alternative dispute resolution, including conciliation and arbitration, as well as a national bbb arbitration program for auto disputes. In 2006, bbb created and implemented a board-approved mediation program. In the years since its inception, the program has grown as participants voluntarily elect to use bbb's mediation program. Since our mediation program's inception we have resolved hundreds of disputes that would have otherwise left families and business without needed closure. The program has earned praise, winning a 2008 international better business bureau award for outstanding dispute resolution program as well as being a key ingredient to a 2009 & 2011 award for an international bbb award for overall operations.
Filing and Contact Details

Filer

EIN
74-1116918
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IRS990/LandBuildingsEquipmentBasisNet/BOY01334172
IRS990/LandBuildingsEquipmentBasisNet/EOY02383832
IRS990/LessCostOthBasisSalesExpenses/Other025162
IRS990/LoanToOfficerOrDQP00
IRS990/LocalChapters00
IRS990/MaterialDiversionOrMisuse00
IRS990/MembersOrStockholders01
IRS990/MethodOfAccountingCash0X
IRS990/MinutesOfCommittees01
IRS990/MinutesOfGoverningBody01
IRS990/MissionDescription0TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST.
IRS990/MoreThan5000KToIndividuals00
IRS990/MoreThan5000KToOrganizations00
IRS990/MortNotesPyblSecuredInvestProp/BOY0765792
IRS990/MortNotesPyblSecuredInvestProp/EOY01206718
IRS990/NameOfPrincipalOfficerPerson0CARRIE A HURT
IRS990/NbrIndependentVotingMembers032
IRS990/NbrVotingGoverningBodyMembers032
IRS990/NbrVotingMembersGoverningBody032
IRS990/NetAssetsOrFundBalancesBOY01374923
IRS990/NetAssetsOrFundBalancesEOY01883738
IRS990/NetGainOrLossInvestments/RelatedOrExemptFunctionIncome073085
IRS990/NetGainOrLossInvestments/TotalRevenueColumn073085
IRS990/NetUnrelatedBusinessTxblIncome00
IRS990/NonDeductibleContributions00
IRS990/NumberFormsTransmittedWith1096023
IRS990/NumberIndependentVotingMembers032
IRS990/NumberIndividualsGT100K04
IRS990/NumberOfContractorsGT100K00
IRS990/NumberOfEmployees0118
IRS990/NumberW2GIncluded00
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IRS990/OfficeExpenses/Total0429570
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IRS990/OtherAssetsTotal/EOY026925
IRS990/OtherEmployeeBenefits/Total0154072
IRS990/OtherExpensePriorYear02429965
IRS990/OtherExpensesCurrentYear02949362
IRS990/OtherExpenses/Description0COMMISSIONS
IRS990/OtherExpenses/Description1DUES & SUBSCRIPTIONS
IRS990/OtherExpenses/Description2MISCELLANEOUS
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IRS990/OtherExpenses/Total1228632
IRS990/OtherExpenses/Total237470
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IRS990/OtherRevenueMisc/BusinessCode0900099
IRS990/OtherRevenueMisc/Description0OTHER INCOME
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IRS990/OtherRevenuePriorYear04765
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IRS990/PartialLiquidation00
IRS990/PayrollTaxes/Total0252115
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IRS990/PermanentlyRestrictedNetAssets/BOY04000
IRS990/PermanentlyRestrictedNetAssets/EOY04000
IRS990/PoliticalActivities00

Document Assets

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Filings

Displayed year

2011 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$3,090,456
Liabilities
$1,206,718
Net assets
$1,883,738
Revenue
-
Expenses
$5,158,106
Net income
-
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$12.3$3.52$8.73$13.4$14.1$0.71
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$13.2$3.72$9.44$13.8$13.7$0.13
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$13.2$3.91$9.31$13.2$13.0$0.19
2021Detailed filing. Detailed filing data is available for this year.$13.2$4.09$9.12$18.6$18.0$0.51
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$12.9$4.26$8.60$40.8$39.7$1.04
2019Detailed filing. Detailed filing data is available for this year.$11.6$4.01$7.56$11.0$11.3$0.32
2018Detailed filing. Detailed filing data is available for this year.$10.8$3.44$7.41$11.0$10.5$0.49
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$10.5$3.55$6.91$10.9$9.69$1.22
2016Detailed filing. Detailed filing data is available for this year.$8.10$2.41$5.69$11.1$8.00$3.09
2015Detailed filing. Detailed filing data is available for this year.$3.57$0.96$2.60$6.71$6.47$0.23
2014Detailed filing. Detailed filing data is available for this year.$3.40$1.03$2.37$6.09$5.99$0.10
2013Detailed filing. Detailed filing data is available for this year.$3.37$1.10$2.27$6.25$5.94$0.31
2012Summary only. Only limited summary data is available for this year.$3.08$1.11$1.96$5.94$5.85$0.08
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.09$1.21$1.88$5.16
2011Summary only. Only limited summary data is available for this year.$3.09$1.21$1.88$5.67$5.16$0.51
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.14$0.77$1.37$4.41