Civic Intelligence

Primary Health Services Center Inc

EIN 72-1347028 • 501(c)3 • Monroe, LA

Profile

To provide quality, comprehensive, compassionate, and culturally appropriate primary and preventive healthcare services to residents in medically underserved North Louisiana.

PO Box 7495Monroe, LA 71211

www.phsccenter.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

44th percentile

0.12x

Higher debt load relative to assets than 44% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

44th percentile

0.18x

Higher debt load relative to revenue than 44% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

27th percentile

-3.1%

Higher net margin than 27% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

95th percentile

$787,443

Higher top officer pay than 95% of similar nonprofits.

Top officer pay equals 5.2% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Asset Growth

27th percentile

-1.9%

Faster asset growth than 27% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Revenue Growth

30th percentile

-1.7%

Faster revenue growth than 30% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets44th percentile

Assets

Down

$21,777,105

Down $425,773 (-1.9%) from 2023

Liabilities

Up

$2,684,736

Up $11,548 (+0.4%) from 2023

Net Assets

Down

$19,092,369

Down $437,321 (-2.2%) from 2023

Operations
Liabilities / Revenue44th percentileNet Margin27th percentile

Revenue

Down

$15,182,800

Down $265,990 (-1.7%) from 2023

Expenses

Up

$15,647,064

Up $1,595,996 (+11%) from 2023

Net Income

Down

-$464,264

Down $1,861,986 (-133%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth27th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$30M$20M$10M$0Assets 2011: $8,360,610Liabilities 2011: $2,809,181Net Assets 2011: $5,551,4292011Assets 2012: $10,354,529Liabilities 2012: $3,610,051Net Assets 2012: $6,744,4782012Assets 2013: $12,860,958Liabilities 2013: $4,272,582Net Assets 2013: $8,588,3762013Assets 2014: $15,245,559Liabilities 2014: $2,912,339Net Assets 2014: $12,333,2202014Assets 2015: $15,373,082Liabilities 2015: $2,602,029Net Assets 2015: $12,771,0532015Assets 2016: $15,591,231Liabilities 2016: $2,755,859Net Assets 2016: $12,835,3722016Assets 2017: $16,280,084Liabilities 2017: $3,298,534Net Assets 2017: $12,981,5502017Assets 2018: $16,245,606Liabilities 2018: $3,563,087Net Assets 2018: $12,682,5192018Assets 2019: $15,565,339Liabilities 2019: $3,259,937Net Assets 2019: $12,305,4022019Assets 2020: $17,539,018Liabilities 2020: $4,440,981Net Assets 2020: $13,098,0372020Assets 2021: $17,892,896Liabilities 2021: $3,068,472Net Assets 2021: $14,824,4242021Assets 2022: $20,942,958Liabilities 2022: $2,810,990Net Assets 2022: $18,131,9682022Assets 2023: $22,202,878Liabilities 2023: $2,673,188Net Assets 2023: $19,529,6902023Assets 2024: $21,777,105Liabilities 2024: $2,684,736Net Assets 2024: $19,092,3692024

Highlighted filing

2024

Assets$21,777,105
Liabilities$2,684,736
Net Assets$19,092,369
Open 2024 Filing

Operations Trend

Revenue Growth30th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$20M$15M$10M$5.0M$0-$5.0MRevenue 2011: $7,650,094Expenses 2011: $5,552,549Net Income 2011: $2,097,5452011Expenses 2012: $6,458,7612012Revenue 2013: $7,805,432Expenses 2013: $5,961,534Net Income 2013: $1,843,8982013Revenue 2014: $10,771,978Expenses 2014: $7,027,134Net Income 2014: $3,744,8442014Revenue 2015: $8,731,043Expenses 2015: $8,293,210Net Income 2015: $437,8332015Revenue 2016: $8,861,320Expenses 2016: $8,797,001Net Income 2016: $64,3192016Revenue 2017: $10,275,668Expenses 2017: $10,129,490Net Income 2017: $146,1782017Revenue 2018: $10,639,378Expenses 2018: $10,938,409Net Income 2018: -$299,0312018Revenue 2019: $11,842,651Expenses 2019: $12,219,768Net Income 2019: -$377,1172019Revenue 2020: $13,733,187Expenses 2020: $12,940,552Net Income 2020: $792,6352020Revenue 2021: $15,279,245Expenses 2021: $13,552,858Net Income 2021: $1,726,3872021Revenue 2022: $16,391,716Expenses 2022: $13,084,172Net Income 2022: $3,307,5442022Revenue 2023: $15,448,790Expenses 2023: $14,051,068Net Income 2023: $1,397,7222023Revenue 2024: $15,182,800Expenses 2024: $15,647,064Net Income 2024: -$464,2642024

Highlighted filing

2024

Revenue$15,182,800
Expenses$15,647,064
Net Income-$464,264
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$21,777,105
Liabilities
$2,684,736
Net assets
$19,092,369
Revenue
$15,182,800
Expenses
$15,647,064
Net income
-$464,264
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$21.8$2.68$19.1$15.2$15.6$0.46
2023Detailed filing. Detailed filing data is available for this year.$22.2$2.67$19.5$15.4$14.1$1.40
2022Detailed filing. Detailed filing data is available for this year.$20.9$2.81$18.1$16.4$13.1$3.31
2021Detailed filing. Detailed filing data is available for this year.$17.9$3.07$14.8$15.3$13.6$1.73
2020Detailed filing. Detailed filing data is available for this year.$17.5$4.44$13.1$13.7$12.9$0.79
2019Detailed filing. Detailed filing data is available for this year.$15.6$3.26$12.3$11.8$12.2$0.38
2018Detailed filing. Detailed filing data is available for this year.$16.2$3.56$12.7$10.6$10.9$0.30
2017Detailed filing. Detailed filing data is available for this year.$16.3$3.30$13.0$10.3$10.1$0.15
2016Detailed filing. Detailed filing data is available for this year.$15.6$2.76$12.8$8.86$8.80$0.06
2015Detailed filing. Detailed filing data is available for this year.$15.4$2.60$12.8$8.73$8.29$0.44
2014Detailed filing. Detailed filing data is available for this year.$15.2$2.91$12.3$10.8$7.03$3.74
2013Detailed filing. Detailed filing data is available for this year.$12.9$4.27$8.59$7.81$5.96$1.84
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$10.4$3.61$6.74$6.46
2011Summary only. Only limited summary data is available for this year.$8.36$2.81$5.55$7.65$5.55$2.10
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 5, 2025
Return Version
2024v5.2
Gross Receipts
$15,182,800
Mission and Program Overview

Mission

To provide quality, comprehensive, compassionate, and culturally appropriate primary and preventive healthcare services to residents in medically underserved North Louisiana.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$13,600,020$13,226,200▼ $373,820
Savings and Temporary Cash Investments$1,767,947$3,627,966▲ $1,860,019
Cash and Non-Interest-Bearing Accounts$4,714,062$2,847,539▼ $1,866,523
Pledges and Grants Receivable$1,262,615$1,367,833▲ $105,218
Accounts Receivable$599,897$470,173▼ $129,724
Investments Other Securities$127,788$122,289▼ $5,499
Prepaid Expenses and Deferred Charges$116,178$100,734▼ $15,444
Total Assets$22,202,878$21,777,105▼ $425,773
Other Assets Total$14,371$14,371→ $0
Liabilities
Mortgage Notes Payable Secured by Investment Property$2,132,438$2,189,011▲ $56,573
Accounts Payable and Accrued Expenses$537,973$493,230▼ $44,743
Other Liabilities$2,777$2,495▼ $282
Total Liabilities$2,673,188$2,684,736▲ $11,548
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$18,267,075$17,724,536▼ $542,539
Net Assets With Donor Restrictions$1,262,615$1,367,833▲ $105,218
Total Net Assets Fund Balance$19,529,690$19,092,369▼ $437,321
Total Liabilities and Net Assets / Fund Balance$22,202,878$21,777,105▼ $425,773

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$11,660,252$3,813,235$15,473,487
Equipment$554,264$4,797,840$5,352,104
Land$807,491-$807,491
Other Land Buildings$204,193$26,840$231,033
Compensation and Service Providers
Top Officer Pay95th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Catherine TonoreCEOFT$567,281$216,962$787,443
Joel NorrisCMOFT$440,000$17,115$457,115
Joel NorrisDentist-$400,000-$457,115
Ginny NorrisCOOFT$308,844$30,401$339,245
Ginny Norris PhDCOO-$268,844$82,401$339,245
Pamela ChisleyCAOFT$265,837$14,655$280,492
Pamela ChisleyPsychiatrist-$217,037$24,200$280,492
Treshan WilliamsCFOFT$257,564$13,370$270,934
Treshan WilliamsCAO-$217,564$54,655$270,934
John CoatsPhysicianFT$254,642-$254,642
John CoatsCMO-$252,642$2,000$254,642
Mark MeredithDental DirectorFT$215,384$8,215$223,599
Mark MeredithDentist-$205,384$48,000$223,599
Anna GreerDentistFT$195,150$8,000$205,150
Bryan EhrmanDentist-$187,094$7,523$194,617
Bryan Ehrman--$185,094-$194,617
Byron HammerPsychiatristFT$192,000-$192,000
Byron HammerDental Director-$192,000$19,115$192,000
Bobby JonesDentistFT$157,770-$157,770
Bobby JonesPhysician-$157,770$3,538$157,770
Gregory BrownFamily Nurse PractitionerFT$152,075-$152,075
Gregory BrownCFO-$152,075$53,370$152,075
Amber RobertsonFamily Nurse PractitionerFT$147,962-$147,962
Adrian WashingtonPeds Nurse PracticionerFT$140,939$5,700$146,639
Tammy DittaBoard MemberFT$124,525$5,975$130,500

Board Members and Trustees

NameTitle
Jacquelyn SchieleChairperson
Bertha WilliamsVice Chairperson
Betty Ann BullockBoard Member
Cathy Holmes-GilesBoard Member
Leon SmithBoard Member
Sallie EvansBoard Member
Shelia RileyBoard Member
Sandra Daigre-
Willie Robinson SrSecretary
Vanessa JohnsonTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Target Health SolutionsConsulting4070 Lonesome Road, Mandeville, LA 70448$223,118
Janet RandolphGrant ConsultingPO Box 2434, Corrales, NM 87048$145,500
Revenue and Support

Revenue Composition

Contributions and Grants
$4,575,078
Program Service Revenue
$10,391,616
Investment Income
$123,528
Other Revenue
$92,578
Change in Net Assets
$-464,264
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$11,623,867
Other Expenses$4,023,197
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$6,892,274$54,147-$6,946,421
Current Officers, Directors, Trustees, and Key Employees$2,230,341$1,555,726-$3,786,067
Other Employee Benefits$599,263$105,752-$705,015
Depreciation Depletion$583,028$102,887-$685,915
Fees for Services Other$84,640$535,607-$620,247
Office Expenses$260,151$312,847-$572,998
Occupancy$299,624$52,875-$352,499
Pension Plan Contributions$158,409$27,955-$186,364
Advertising$184,984--$184,984
Travel-$76,986-$76,986
Interest$64,218$11,333-$75,551
Other Expenses$65,800$47,610-$47,610
All Other Expenses$8,934$8,051-$16,985
Total Functional Expenses$12,675,866$2,971,198$0$15,647,064
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Accrued Interest Payable$2,495
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Officer directors etc family relationship Part VI line 2

“The brother of the Chief Executive Officer serves as the Security Director for the organization. The daughter of the Chief Executive Officer serves as the Behavioral Health Program Director and Chief Operating Officer for the organization. The sister-in-law of the Chief Executive Officer serves as the KidMed Coordinator for the organization. The husband of the Chief Executive Officer serves as the Pharmacy Director for the organization. The daughter of the Chief Executive Officer serves as the COO. The son-in-law of Chief Executive Officer serves as Chief Medical Officer.”

Form 990 governing body review Part VI line 11

“The Form 990 is reviewed and approved by the Board of Directors prior to issuance.”

Conflict of interest policy compliance Part VI line 12C

“The Organization reviews conflict of interest issues as they arise and takes appropriate action.”

CEO executive director top management comp Part VI line 15A

“The Board of Directors performs a comparability study of similar organizations to determine all salaries.”

Other officer or key employee compensation Part VI line 15B

“The Board of Directors performs a comparability study of similar organizations to determine all salaries.”

Governing documents etc available to public Part VI line 19

“The Centers governing documents, conflict of interest policy, and financial statements are made available to the public upon request.”

Filing and Contact Details

Filer

Filer Name
Primary Health Services Center Inc
EIN
72-1347028
In Care Of
% Catherine Tonore
Phone
3183881250
Address
PO Box 7495, Monroe, LA 71211

Signing Officer

Name
Catherine Tonore
Title
CEO
Phone
3183881250
Signed
2025-11-05
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Catherine Tonore
Formed
1997
Legal Domicile
La
Voting Board Members
10
Independent Board Members
10
Employees
176

Preparer

Firm
Steven M DeRouen & Associates LLC
Address
P O Box 4265, Lake Charles, LA 70606
Preparer
Steven M Derouen
Phone
3375134915
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