Civic Intelligence

Educational Services of America Inc

EIN 62-1586836 • 501(c)3 • Knoxville, TN

Profile

Provides funding for educational loans and provides funding for student outreach programs for grades 6-12; grants for scholarships.

12700 Kingston PikeKnoxville, TN 37934

www.edsouthservices.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

84th percentile

0.67x

Higher debt load relative to assets than 84% of similar nonprofits.

501(c)3 • $1B+ nonprofits • Source year 2024

Liabilities / Revenue

95th percentile

8.89x

Higher debt load relative to revenue than 95% of similar nonprofits.

501(c)3 • $1B+ nonprofits • Source year 2024

Net Margin

65th percentile

12%

Higher net margin than 65% of similar nonprofits.

501(c)3 • $1B+ nonprofits • Source year 2024

Top Officer Pay

66th percentile

$2,866,475

Higher top officer pay than 66% of similar nonprofits.

Top officer pay equals 1.9% of source-year revenue.

501(c)3 • $1B+ nonprofits • Source year 2024

Asset Growth

6th percentile

-5.8%

Faster asset growth than 6% of similar nonprofits.

501(c)3 • $1B+ nonprofits • Annualized from 2023 to 2024

Revenue Growth

13th percentile

-1.8%

Faster revenue growth than 13% of similar nonprofits.

501(c)3 • $1B+ nonprofits • Annualized from 2023 to 2024

Assets

Down

$2,031,275,123

Down $124,396,172 (-5.8%) from 2023

Liabilities

Down

$1,358,315,419

Down $147,749,581 (-9.8%) from 2023

Net Assets

Up

$672,959,704

Up $23,353,409 (+3.6%) from 2023

Revenue

Down

$152,761,053

Down $2,760,929 (-1.8%) from 2023

Expenses

Up

$134,960,317

Up $15,948,557 (+13%) from 2023

Net Income

Down

$17,800,736

Down $18,709,486 (-51%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$3.0B$2.0B$1.0B$0Assets 2010: $1,253,729,318Liabilities 2010: $1,055,691,139Net Assets 2010: $198,038,1792010Assets 2011: $1,312,260,913Liabilities 2011: $1,099,341,882Net Assets 2011: $212,919,0312011Assets 2012: $1,779,960,827Liabilities 2012: $1,531,907,705Net Assets 2012: $248,053,1222012Assets 2013: $2,222,740,281Liabilities 2013: $1,946,986,032Net Assets 2013: $275,754,2492013Assets 2014: $2,646,259,614Liabilities 2014: $2,332,611,139Net Assets 2014: $313,648,4752014Assets 2015: $2,794,746,842Liabilities 2015: $2,450,756,457Net Assets 2015: $343,990,3852015Assets 2016: $2,105,988,187Liabilities 2016: $1,737,688,335Net Assets 2016: $368,299,8522016Assets 2017: $1,798,881,649Liabilities 2017: $1,463,338,610Net Assets 2017: $335,543,0392017Assets 2018: $2,081,006,108Liabilities 2018: $1,720,188,233Net Assets 2018: $360,817,8752018Assets 2019: $1,728,785,902Liabilities 2019: $1,342,027,662Net Assets 2019: $386,758,2402019Assets 2020: $1,761,111,663Liabilities 2020: $1,353,013,957Net Assets 2020: $408,097,7062020Assets 2021: $2,281,627,256Liabilities 2021: $1,718,335,449Net Assets 2021: $563,291,8072021Assets 2022: $2,133,641,824Liabilities 2022: $1,518,667,506Net Assets 2022: $614,974,3182022Assets 2023: $2,155,671,295Liabilities 2023: $1,506,065,000Net Assets 2023: $649,606,2952023Assets 2024: $2,031,275,123Liabilities 2024: $1,358,315,419Net Assets 2024: $672,959,7042024

Highlighted filing

2024

Assets$2,031,275,123
Liabilities$1,358,315,419
Net Assets$672,959,704

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$300M$200M$100M$0Expenses 2010: $65,933,0632010Revenue 2011: $71,560,990Expenses 2011: $56,460,261Net Income 2011: $15,100,7292011Expenses 2012: $79,267,6452012Revenue 2013: $118,574,447Expenses 2013: $90,387,877Net Income 2013: $28,186,5702013Revenue 2014: $149,655,849Expenses 2014: $111,761,623Net Income 2014: $37,894,2262014Revenue 2015: $162,510,667Expenses 2015: $132,168,757Net Income 2015: $30,341,9102015Revenue 2016: $137,871,262Expenses 2016: $113,561,795Net Income 2016: $24,309,4672016Revenue 2017: $109,353,854Expenses 2017: $90,187,897Net Income 2017: $19,165,9572017Revenue 2018: $113,365,042Expenses 2018: $91,502,267Net Income 2018: $21,862,7752018Revenue 2019: $117,815,563Expenses 2019: $90,918,439Net Income 2019: $26,897,1242019Revenue 2020: $88,334,723Expenses 2020: $73,118,374Net Income 2020: $15,216,3492020Revenue 2021: $227,234,757Expenses 2021: $79,925,696Net Income 2021: $147,309,0612021Revenue 2022: $139,396,971Expenses 2022: $102,869,647Net Income 2022: $36,527,3242022Revenue 2023: $155,521,982Expenses 2023: $119,011,760Net Income 2023: $36,510,2222023Revenue 2024: $152,761,053Expenses 2024: $134,960,317Net Income 2024: $17,800,7362024

Highlighted filing

2024

Revenue$152,761,053
Expenses$134,960,317
Net Income$17,800,736

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$2,031$1,358$673$153$135$17.8
2023Summary only. Only limited summary data is available for this year.$2,156$1,506$650$156$119$36.5
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$2,134$1,519$615$139$103$36.5
2021Summary only. Only limited summary data is available for this year.$2,282$1,718$563$227$79.9$147
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$1,761$1,353$408$88.3$73.1$15.2
2019Summary only. Only limited summary data is available for this year.$1,729$1,342$387$118$90.9$26.9
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$2,081$1,720$361$113$91.5$21.9
2017Summary only. Only limited summary data is available for this year.$1,799$1,463$336$109$90.2$19.2
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$2,106$1,738$368$138$114$24.3
2015Detailed filing. Detailed filing data is available for this year.$2,795$2,451$344$163$132$30.3
2014Detailed filing. Detailed filing data is available for this year.$2,646$2,333$314$150$112$37.9
2013Detailed filing. Detailed filing data is available for this year.$2,223$1,947$276$119$90.4$28.2
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$1,780$1,532$248$79.3
2011Summary only. Only limited summary data is available for this year.$1,312$1,099$213$71.6$56.5$15.1
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$1,254$1,056$198$65.9
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 11, 2025
Return Version
2024v5.1
Gross Receipts
$152,761,053
Mission and Program Overview

Mission

Provides funding for educational loans and provides funding for student outreach programs for grades 6-12; grants for scholarships.

Provides funding for postsecondary student loans and grants for scholarships through its subsidiary.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$1,715,284,375$1,528,730,884▼ $186,553,491
Investments Other Securities$239,786,752$264,204,413▲ $24,417,661
Savings and Temporary Cash Investments$50,881,783$182,111,589▲ $131,229,806
Receivables From Officers Etc$22,929,454$23,224,562▲ $295,108
Land, Buildings, and Equipment, Net$1,522,265$1,323,868▼ $198,397
Prepaid Expenses and Deferred Charges$285,331$253,544▼ $31,787
Cash and Non-Interest-Bearing Accounts$73,238,027$10,792▼ $73,227,235
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Investments Program Related$0--
Investments in Publicly Traded Securities$0$0→ $0
Intangible Assets$0$0→ $0
Inventories for Sale or Use$0$0→ $0
Loans From Officers Directors$0$0→ $0
Total Assets$2,155,671,295$2,031,275,123▼ $124,396,172
Other Assets Total$51,743,308$31,415,471▼ $20,327,837
Liabilities
Mortgage Notes Payable Secured by Investment Property$1,485,756,608$1,350,807,872▼ $134,948,736
Accounts Payable and Accrued Expenses$20,308,392$7,507,547▼ $12,800,845
Grants Payable$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Other Liabilities$0$0→ $0
Deferred Revenue$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$1,506,065,000$1,358,315,419▼ $147,749,581
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$649,606,295$672,959,704▲ $23,353,409
Net Assets With Donor Restrictions$0$0→ $0
Total Net Assets Fund Balance$649,606,295$672,959,704▲ $23,353,409
Total Liabilities and Net Assets / Fund Balance$2,155,671,295$2,031,275,123▼ $124,396,172

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$1,322,975$2,631,658$3,954,633
Equipment$893$57,087$57,980
Other Securities$264,204,413--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
John ArnoldPresident/CEOPT$475,000$967,985$1,442,985
Bill ThompsonEvp/CFOPT$308,585$240,548$549,133
Barbara ThomasChief Operations OfficerPT$261,936$225,384$487,320
Eric StewartChief Accounting OfficerFT$261,609$119,604$381,213
MICHAEL O'DONNELLExecutive Vice PresidentPT$184,220$140,000$324,220
Brent StarlingManaging DirectorFT$184,675$100,080$284,755
Jason BolinControllerFT$160,431$75,889$236,320
Joseph LittletonChief Information Security OfficerPT$95,421$48,937$144,358
Christopher KirkAccounting ManagerFT$106,165$30,183$136,348
Robert RosenbaumDirector-$82,000$32,000$114,000
Melissa MarkisAvp Servicer CompliancePT$54,843$39,899$94,742
Jeff GibbsChief Information Officer-$39,352$46,789$86,141
Christopher SimmonsDirector-$72,000-$72,000
Stephen ClarkDirector-$72,000-$72,000
David BurgettSystems EngineerPT$28,395$35,984$64,379
Steven FisherSystems AdminPT$30,022$15,306$45,328
William Leroy TaylorSystems EngineerPT$26,983$12,100$39,083
Eva ChampionChief Human Resources Officer (thru 01/2024)-$6,091$21,072$27,163
Vicki WeaverChief Human Resources Officer (as of 03/2024)-$13,125$6,825$19,950

Highest Paid Contractors

ContractorServicesLocationCompensation
American Education ServicesLoan ServicingPO BOX 64849, Baltimore, MD 21264$2,138,993
TavantSoftware Develop./licensingPO BOX 670407, Dallas, TX 75267$1,157,520
Bank Of America NaBanking/financial Services401 NORTH TRYON STREET, Charlotte, NC 28255$1,146,825
Bdo USAAudit/tax Prep ServicesPO BOX 642743, Pittsburg, PA 15264$778,324
CitigroupBanking/financial Services388 GREENWICH STREET, New York, NY 10013$660,480
Revenue and Support

Revenue Composition

Contributions and Grants
$11,137,062
Program Service Revenue
$102,413,903
Investment Income
$21,528,794
Other Revenue
$17,681,294
All Other Contributions
$11,137,062
Change in Net Assets
$17,800,736

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Other Non Cash Contri Table1$11,137,062Other - BOOK VALUE
Total Noncash Contributions1$11,137,062-

Audited Revenue Reconciliation

Revenue per Audited Statements
$0
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Other Revenue Adjustments
$0
Total Revenue per Form 990
$0
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$129,323,886
Salaries, Compensation, and Employee Benefits$5,636,431
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Interest$92,569,709$0$0$92,569,709
Current Officers, Directors, Trustees, and Key Employees$3,267,422$921,581-$4,189,003
Fees for Services Accounting$0$822,475$0$822,475
Other Salaries and Wages$622,932$175,698$0$798,630
Occupancy$692,041$0$0$692,041
Information Technology$0$628,261$0$628,261
Depreciation Depletion$580,378$0$0$580,378
Fees for Services Management$36,754$427,020$0$463,774
Other Expenses$298,589$0$0$298,589
Other Employee Benefits$0$290,225$0$290,225
Payroll Taxes$0$236,099$0$236,099
Insurance$0$233,345$0$233,345
Office Expenses$0$123,087$0$123,087
Pension Plan Contributions$0$122,474$0$122,474
Fees for Services Legal$0$121,814$0$121,814
Travel$7,733$2,181$0$9,914
Conferences and Meetings$6,645$0$0$6,645
Advertising$5,250$0$0$5,250
Total Functional Expenses$130,604,027$4,356,290$0$134,960,317

Audited Expense Reconciliation

Line ItemAmount
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Expenses per Audited Statements$0
Other Expense Adjustments$0
Total Expenses per Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Officers, Directors, Trustees, and Key Employees$22,929,454$23,224,562▲ $295,108
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 11B Review of form 990 by governing body

The form 990 is reviewed by the cfo and ceo of elfi, inc. Prior to being filed with the irs, and a final copy of the 990 is made available to each board member prior to being filed.

Form 990, Part VI, Line 12C Conflict of interest policy

All employees are required to sign a conflict-of-interest statement each year stating that there are no duties or responsibilities that are mutually incompatible or that there are no direct or indirect financial interests. If a potential activity is in question or an employee in doubt, they should discuss with their department manager, the president or chairman of the board. If the board of directors has reasonable cause to believe that a director, officer, or an employee has failed to disclose an actual or possible conflict of interest, it shall inform the director or officer of the basis for such belief and afford the director, officer, or employee an opportunity to explain the alleged failure to disclose. If it is determined that the director, officer, or employee has in fact, failed to disclose an actual or possible conflict of interest, the board of directors shall consider appropriate disciplinary and corrective action. If a conflict is found to exist or is otherwise disclosed, the relevant board member is precluded from voting and prohibited from influencing the vote on any matter to which the conflict related.

Form 990, Part VI, Line 15A Process to establish compensation of top management official

The board of directors establishes a compensation committee comprised of independent board members and retains the services of an independent compensation consultant to determine the compensation of the executive officers. The compensation committee receives the report from the compensation consultant and meets with the compensation consultant independently of any member of management, including the executive officer. The chairman of the compensation committee retains independent counsel with national experience in executive benefits to review the compensation report and confer with the independent compensation consultant with any questions prior to submitting the compensation report to the compensation committee. The compensation committee establishes the compensation for the executive officer based on this report. The chairman of the compensation committee then provides a report to the full board of directors and the report is accepted or amended based on the report and the evaluation of the performance of the executive officer.

Form 990, Part VI, Line 15B Process to establish compensation of other employees

Executive management also evaluates the performance of other officers and key employees in connection with market factors to adjust compensation which is determined based on comparison of the regional salary levels and following an evaluation by the ceo during the previous year.

Form 990, Part VI, Line 19 Required documents available to the public

Elfi, inc. Makes its governing documents, conflict of interest policy, and financial statements available to the public upon request.

Filing and Contact Details

Filer

Filer Name
Education Loan Finance Inc
EIN
62-1586836
Phone
8658243051
Address
12700 KINGSTON PIKE, KNOXVILLE, TN 37934

Signing Officer

Name
Bill Thompson
Title
CFO
Signed
2025-11-11
Discuss with paid preparer
Yes

Organization Details

Formed
1994
Legal Domicile
Tn
Voting Board Members
5
Independent Board Members
3
Employees
34
Volunteers
0

Preparer

Firm
Bdo USA
Address
421 FAYETTEVILLE ST STE 300, RALEIGH, NC 27601-1776
Preparer
Sandra L Feinsmith
Phone
9197549370
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 9 Other changes in net assets or fund balances

NON CONTROLLING INTEREST INCOME - 3461669; COMMON STOCK CONTRIBUTED TO ESOP - 3695120; CHANGE IN OCI - -1604116; Total - 5552673;

Financial Statement Notes

Schedule D, Part X, Line 2 FIN 48 (ASC 740) footnote

Accounting standards codification ("asc") 740 (formerly financial accounting standards board ("fasb") issued interpretation no. 48, accounting for uncertainty in income taxes-an interpretation of fasb statement no. 109) was adopted by the company as of january 1, 2009. This interpretation clarifies the accounting for uncertainty in income taxes recognized in an enterprise's financial statements in accordance primarily with asc 740. Under asc 740, the impact of an uncertain income tax position on the income tax returns must be recognized at the largest amount that is more-likely-than-not to be required to be recognized upon audit by the relevant taxing authority. Asc 740 also provides guidance on de-recognition, measurement, classification, interest and penalties, accounting for interim periods, and disclosure and transition issues with respect to tax positions. The company did not have any significant uncertain tax positions as of december 31, 2024 and 2023.

Raw XML AppendixShowing 400 of 1,346 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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