Civic Intelligence

East Tennessee Human Resource

EIN 62-1493851 • 501(c)3 • Knoxville, TN

Profile

Ethra was established in 1974 in accordance with title 13 chapter 26, as amended, of tennessee code annotated. This legislation establishes a nine region statewide system to deliver human resource services and programs to tennessee citizens for tennessee's local governments.

9111 Cross Park Drive D100Knoxville, TN 37923

www.ethra.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

71st percentile

0.48x

Higher debt load relative to assets than 71% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2025

Liabilities / Revenue

40th percentile

0.24x

Higher debt load relative to revenue than 40% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2025

Net Margin

42nd percentile

2.1%

Higher net margin than 42% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2025

Top Officer Pay

17th percentile

$180,003

Higher top officer pay than 17% of similar nonprofits.

Top officer pay equals 0.3% of source-year revenue.

501(c)3 • $50M-$100M nonprofits • Source year 2025

Asset Growth

40th percentile

3.4%

Faster asset growth than 40% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2024 to 2025

Revenue Growth

49th percentile

8.2%

Faster revenue growth than 49% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2024 to 2025

Assets

Up

$27,034,749

Up $895,606 (+3.4%) from 2024

Liabilities

Up

$13,093,660

Up $174,920 (+1.4%) from 2024

Net Assets

Up

$13,941,089

Up $720,686 (+5.5%) from 2024

Revenue

Up

$55,411,507

Up $4,207,938 (+8.2%) from 2024

Expenses

Up

$54,220,822

Up $2,081,779 (+4.0%) from 2024

Net Income

Up

$1,190,685

Up $2,126,159 (+227%) from 2024

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$30M$20M$10M$0Assets 2010: $16,579,202Liabilities 2010: $7,692,577Net Assets 2010: $8,886,6252010Assets 2011: $17,674,321Liabilities 2011: $7,623,170Net Assets 2011: $10,051,1512011Assets 2012: $15,220,404Liabilities 2012: $5,549,241Net Assets 2012: $9,671,1632012Assets 2013: $15,179,282Liabilities 2013: $5,315,343Net Assets 2013: $9,863,9392013Assets 2014: $14,005,473Liabilities 2014: $3,947,472Net Assets 2014: $10,058,0012014Assets 2015: $14,715,623Liabilities 2015: $4,025,675Net Assets 2015: $10,689,9482015Assets 2016: $13,780,130Liabilities 2016: $3,843,822Net Assets 2016: $9,936,3082016Assets 2017: $13,005,911Liabilities 2017: $3,490,784Net Assets 2017: $9,515,1272017Assets 2018: $14,282,233Liabilities 2018: $5,009,393Net Assets 2018: $9,272,8402018Assets 2019: $16,795,703Liabilities 2019: $7,583,265Net Assets 2019: $9,212,4382019Assets 2020: $18,471,183Liabilities 2020: $6,910,517Net Assets 2020: $11,560,6662020Assets 2021: $20,466,958Liabilities 2021: $7,865,703Net Assets 2021: $12,601,2552021Assets 2022: $24,413,981Liabilities 2022: $10,117,750Net Assets 2022: $14,296,2312022Assets 2023: $25,832,849Liabilities 2023: $11,673,299Net Assets 2023: $14,159,5502023Assets 2024: $26,139,143Liabilities 2024: $12,918,740Net Assets 2024: $13,220,4032024Assets 2025: $27,034,749Liabilities 2025: $13,093,660Net Assets 2025: $13,941,0892025

Highlighted filing

2025

Assets$27,034,749
Liabilities$13,093,660
Net Assets$13,941,089

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$60M$40M$20M$0-$20MExpenses 2010: $44,021,1042010Expenses 2011: $46,295,0832011Expenses 2012: $38,022,8262012Revenue 2013: $37,708,126Expenses 2013: $37,515,351Net Income 2013: $192,7752013Revenue 2014: $37,135,176Expenses 2014: $36,926,871Net Income 2014: $208,3052014Revenue 2015: $37,185,419Expenses 2015: $36,758,849Net Income 2015: $426,5702015Revenue 2016: $34,559,905Expenses 2016: $35,313,545Net Income 2016: -$753,6402016Revenue 2017: $37,189,648Expenses 2017: $37,612,879Net Income 2017: -$423,2312017Revenue 2018: $38,179,231Expenses 2018: $38,440,311Net Income 2018: -$261,0802018Revenue 2019: $44,865,585Expenses 2019: $44,925,987Net Income 2019: -$60,4022019Revenue 2020: $46,972,610Expenses 2020: $44,624,382Net Income 2020: $2,348,2282020Revenue 2021: $48,339,274Expenses 2021: $47,298,685Net Income 2021: $1,040,5892021Revenue 2022: $50,891,264Expenses 2022: $48,967,228Net Income 2022: $1,924,0362022Revenue 2023: $49,953,373Expenses 2023: $50,090,054Net Income 2023: -$136,6812023Revenue 2024: $51,203,569Expenses 2024: $52,139,043Net Income 2024: -$935,4742024Revenue 2025: $55,411,507Expenses 2025: $54,220,822Net Income 2025: $1,190,6852025

Highlighted filing

2025

Revenue$55,411,507
Expenses$54,220,822
Net Income$1,190,685

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$27.0$13.1$13.9$55.4$54.2$1.19
2024Detailed filing. Detailed filing data is available for this year.$26.1$12.9$13.2$51.2$52.1$0.94
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$25.8$11.7$14.2$50.0$50.1$0.14
2022Detailed filing. Detailed filing data is available for this year.$24.4$10.1$14.3$50.9$49.0$1.92
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$20.5$7.87$12.6$48.3$47.3$1.04
2020Detailed filing. Detailed filing data is available for this year.$18.5$6.91$11.6$47.0$44.6$2.35
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$16.8$7.58$9.21$44.9$44.9$0.06
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$14.3$5.01$9.27$38.2$38.4$0.26
2017Detailed filing. Detailed filing data is available for this year.$13.0$3.49$9.52$37.2$37.6$0.42
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$13.8$3.84$9.94$34.6$35.3$0.75
2015Detailed filing. Detailed filing data is available for this year.$14.7$4.03$10.7$37.2$36.8$0.43
2014Detailed filing. Detailed filing data is available for this year.$14.0$3.95$10.1$37.1$36.9$0.21
2013Summary only. Only limited summary data is available for this year.$15.2$5.32$9.86$37.7$37.5$0.19
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$15.2$5.55$9.67$38.0
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$17.7$7.62$10.1$46.3
2010XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$16.6$7.69$8.89$44.0
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Mar 11, 2026
Return Version
2024v5.0
Gross Receipts
$55,411,507
Mission and Program Overview

Mission

Ethra was established in 1974 in accordance with title 13 chapter 26, as amended, of tennessee code annotated. This legislation establishes a nine region statewide system to deliver human resource services and programs to tennessee citizens for tennessee's local governments.

Balance Sheet Detail
LineBeginningEndChange
Assets
Pledges and Grants Receivable$11,611,830$10,342,167▼ $1,269,663
Cash and Non-Interest-Bearing Accounts$7,001,601$9,342,227▲ $2,340,626
Land, Buildings, and Equipment, Net$3,937,588$5,220,864▲ $1,283,276
Accounts Receivable$1,894,951$879,836▼ $1,015,115
Other Notes and Loans Receivable, Net$377,219$328,459▼ $48,760
Prepaid Expenses and Deferred Charges$197,566$176,927▼ $20,639
Investments in Publicly Traded Securities$26,716$29,650▲ $2,934
Total Assets$26,139,143$27,034,749▲ $895,606
Other Assets Total$1,091,672$714,619▼ $377,053
Liabilities
Accounts Payable and Accrued Expenses$7,777,363$7,698,262▼ $79,101
Deferred Revenue$3,976,824$4,633,454▲ $656,630
Other Liabilities$1,164,553$761,944▼ $402,609
Total Liabilities$12,918,740$13,093,660▲ $174,920
Net Assets / Fund Balance
Net Assets With Donor Restrictions$10,318,614$12,162,236▲ $1,843,622
Net Assets Without Donor Restrictions$2,901,789$1,778,853▼ $1,122,936
Total Net Assets Fund Balance$13,220,403$13,941,089▲ $720,686
Total Liabilities and Net Assets / Fund Balance$26,139,143$27,034,749▲ $895,606

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$3,129,283$8,337,943$11,467,226
Buildings$2,058,967$1,053,990$3,112,957
Land$32,614-$32,614
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Gary HoliwayExecutive DiFT$147,912$32,091$180,003
Gary HoliwayExecutive Director-$147,912$32,091$180,003
Elizabeth Ann EversDirector of-$122,502$25,558$148,060
William BradleyDirector of Aging-$131,003$16,932$147,935
Michael PattersonTransportati-$131,009$14,435$145,444
Nicholas PappadaDirector of-$109,181$24,954$134,135
Jessica M StewartLegal Adviso-$104,467$24,625$129,092

Highest Paid Contractors

ContractorServicesLocationCompensation
Synergy Homecare Of KnoxvilleRentPO BOX 387, Clinton, TN 37717$280,655
Allcare LLCConsulting6716 CENTRAL AVE PIKE STE 8, Knoxville, TN 37922$231,163
Choices In Senior Care LLCConsulting1234 W 3RD NORTH STREET, Morristown, TN 37814-3862$143,641
Addus HomecareConsulting151F MARKET PLACE BLVD, Knoxville, TN 37922$137,669
-Consulting801 WARRENVILLE RD SUITE 800, Lisle, IL 60532-0912$106,491
Revenue and Support

Revenue Composition

Contributions and Grants
$50,167,283
Program Service Revenue
$4,804,222
Investment Income
$22,213
Other Revenue
$417,789
All Other Contributions
$35,533
Change in Net Assets
$1,190,685

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Other Non Cash Contri Table1$180,672Rate of Position X Hours
Other Non Cash Contri Table1$30,445Fair Rental Value
Total Noncash Contributions2$211,117-
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Grants and Similar Amounts Paid$26,814,403
Salaries, Compensation, and Employee Benefits$19,061,529
Other Expenses$8,344,890
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Grants to Domestic Individuals$26,814,403--$26,814,403
Other Salaries and Wages$14,150,025$567,986-$14,718,011
Other Employee Benefits$2,559,615$102,744-$2,662,359
Depreciation Depletion$1,319,484$52,964-$1,372,448
Fees for Services Other$1,319,440$52,963-$1,372,403
Occupancy$1,265,398$50,793-$1,316,191
Payroll Taxes$1,087,750$43,663-$1,131,413
Insurance$974,631$39,122-$1,013,753
Office Expenses$644,024$25,851-$669,875
Pension Plan Contributions$386,327$15,507-$401,834
Travel$358,881$14,406-$373,287
Conferences and Meetings$230,931$9,270-$240,201
Current Officers, Directors, Trustees, and Key Employees-$147,912-$147,912
Fees for Services Accounting$64,572$2,592-$67,164
Other Expenses$58,220$2,337-$60,557
Interest$42,473$1,705-$44,178
Advertising$3,850$155-$4,005
Fees for Services Legal$918$37-$955
Total Functional Expenses$53,020,971$1,199,851$0$54,220,822
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Liability$724,502
Other Liabilities$37,442
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

The 990 tax return is prepared by our independent cpa firm. The information is compiled during the audit process, along with additional information provided by the fiscal director and other personnel as needed. The tax return is then reviewed by the fiscal director and executive director prior to filing.

Form 990, Page 6, Part VI, Line 12C

The conflict of interest form is filled out annually by each board member. Board members excuse themselves from voting on topics where there is conflict of interest.

Form 990, Page 6, Part VI, Line 15A

A pay-plan for the agency was developed by an outside consultant and then approved by the policy council. The process included a compensation survey of comparable agencies.

Form 990, Page 6, Part VI, Line 15B

A pay-plan for the agency was developed by an outside consultant and then approved by the policy council. The process included a compensation survey of comparable agencies.

Form 990, Page 6, Part VI, Line 19

Governing documents are available upon request at 9111 cross park drive, suite d1oo, knoxville, tn 37923.

Filing and Contact Details

Filer

Filer Name
East Tennessee Human Resource
EIN
62-1493851
Phone
8656912551
Address
9111 CROSS PARK DRIVE D100, KNOXVILLE, TN 37923

Signing Officer

Name
Gary Holiway
Title
Executive Director
Phone
8656912551
Signed
2026-03-11
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Gary Holiway
Formed
1974
Legal Domicile
Tn
Voting Board Members
22
Independent Board Members
22
Employees
502
Volunteers
496

Preparer

Firm
Rodefer Moss & Co Pllc
Address
104 CONTINENTAL PL STE 150, BRENTWOOD, TN 37027
Preparer
Daniel J Duffield
Phone
6153703663
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

Ethra was established in 1974 in accordance with title 13 chapter 26, as amended, of tennessee code annotated. This legislation establishes a nine region statewide system to deliver human resource services and programs to tennessee citizens for tennessee's local governments.

Form 990, Page 2, Part III, Line 4D

Housing and restoration - provides heating and cooling assistance to low-income households. Repair homes of low-income residents. Provide materials and labor to weatherize homes of low-income individuals. Hud self-sufficiency - provides rental placement in public housing and subsidized rent and utility payments for low-income households. Corrections and probation-supervises compliance with probation orders for individuals convicted of felonies. Group counseling and anger management for court-referred domestic violence perpetrators. Provides supervision and counseling to youthful offenders to prevent incarceration. Conducts safety classes for violators of state vehicle child restraint laws. Misdemeanor - supervises compliance with court ordered probation terms for individuals convicted of a misdemeanor. Child development - reimburses family and group day care providers for meals and snacks served to preschool and school age children in licensed facilities. Offers a continuation of the school lunch program to disadvantaged youth who participate in summer recreation programs. Provides housekeeping services and other assistance to at-risk adults. Provides emergency food, shelter, lodging, and other assistance, provides parenting skills and inhome services to at-risk families. Loan - rehabilitate homes of low-income families to improve living standards. Mountain valley - provides in-home care and home-delivered meals to the elderly in the rural mountain valley region. Provides emergency assistance to single mothers in union county .

Form 990, Part XI

East tennessee human resource agency, inc. Is audited as part of a consolidated financial statement. On prior years tax returns, the amounts were presented as consolidated numbers. One of the consolidated entities, mountain valley economic opportunity authority ("mveoa") - fein 62-0868625 files it's own tax return. The current year's tax return has been adjusted to remove these items on the separately filed tax return.

Form 990, Part XI, Line 9

Gasb 101 comp absences restatement -469,999

Financial Statement Notes

Schedule D, Page 2, Part IV, Line 1B

Ethra programs requiring fiduciary responsibility are accounted for in the fiduciary fund. One of these fiduciary responsibilities is to account for participant assets held by ethra under the public guardianship program. The public guardianship program was created by title 34, chapter 7, of tennessee code annotated, to aid disabled persons over sixty (60) years of age who have no family member or friend who is willing and able to serve as conservator or guardian. Ethra manages persons, who have deemed wards of the states (wards), assets in accordance with court orders and trust agreements. Assets such as real estate are stated at fair value at the time of transfer to ethra. The transfer of the assets to ethra is shown as a contribution from beneficiaries. Income derived from the wards assets is shown in appropriate revenue accounts. Assets returned to the wards, their estates or other third parties representing the wards are shown as distributions to beneficiaries. Any expenditures made on behalf of the wards are reflected in other appropriate expenditure accounts.

Raw XML AppendixShowing 400 of 706 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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