Liabilities / Assets
38th percentile
Higher debt load relative to assets than 38% of similar nonprofits.
EIN 62-0912261 • 501(c)3 • Knoxville, TN
Profile
Provides free and compassionate emotional support to people in suicidal crisis or emotional distress through confidential telephone, internet chat and text services.
Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.
Liabilities / Assets
38th percentile
Higher debt load relative to assets than 38% of similar nonprofits.
Liabilities / Revenue
25th percentile
Higher debt load relative to revenue than 25% of similar nonprofits.
Net Margin
31st percentile
Higher net margin than 31% of similar nonprofits.
Top Officer Pay
Score unavailable
No filing with officer rows is available for this organization yet.
Asset Growth
84th percentile
Faster asset growth than 84% of similar nonprofits.
Revenue Growth
82nd percentile
Faster revenue growth than 82% of similar nonprofits.
Assets
Up$4,449,976
Up $1,333,963 (+43%) from 2023
Liabilities
Up$254,344
Up $247,396 (+3561%) from 2023
Net Assets
Up$4,195,632
Up $1,086,567 (+35%) from 2023
Revenue
Up$6,207,838
Up $2,932,187 (+90%) from 2023
Expenses
Up$6,351,486
Up $3,459,463 (+120%) from 2023
Net Income
Down-$143,648
Down $527,276 (-137%) from 2023
Most recent year
2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.
The mission of contact helpline is to provide free, confidential critical support by trained volunteer listeners for people in crisis or need. Daily telephone welfare-check service for the elderly, handicapped, and those living alone.
Provide free and compassionate emotional support to people in suicidal crisis and emotional distress through confidential telephone, internet chat and text services.
| Line | Beginning | End | Change |
|---|---|---|---|
| Assets | |||
| Pledges and Grants Receivable | - | $1,762,552 | - |
| Cash and Non-Interest-Bearing Accounts | $1,662,380 | $1,261,377 | ▼ $401,003 |
| Savings and Temporary Cash Investments | $1,369,260 | $928,353 | ▼ $440,907 |
| Investments Program Related | - | $472,464 | - |
| Total Assets | $3,116,013 | $4,449,976 | ▲ $1,333,963 |
| Other Assets Total | $84,373 | $25,230 | ▼ $59,143 |
| Liabilities | |||
| Accounts Payable and Accrued Expenses | - | $246,290 | - |
| Other Liabilities | $6,948 | $8,054 | ▲ $1,106 |
| Total Liabilities | $6,948 | $254,344 | ▲ $247,396 |
| Net Assets / Fund Balance | |||
| Net Assets Without Donor Restrictions | $3,109,065 | $4,195,632 | ▲ $1,086,567 |
| Total Net Assets Fund Balance | $3,109,065 | $4,195,632 | ▲ $1,086,567 |
| Total Liabilities and Net Assets / Fund Balance | $3,116,013 | $4,449,976 | ▲ $1,333,963 |
| Asset | Book Value | Depreciation | Basis |
|---|---|---|---|
| Investment Program Related Org | $472,464 | - | - |
| Name | Title |
|---|---|
| Joe Pace | Chair |
| Bruce Marshall | Executive Director |
| Amanda Devine | Member |
| Brittanie Weaver | Member |
| Casey Barrio | Member |
| Jacob Blake Overton | Member |
| Maria Castle | Member |
| Michelle Pacleb | Member |
| Ragan Schriver | Member |
| Tiffany Davis | Member |
| Elizabeth Box | Secretary |
| Line Item | Amount |
|---|---|
| Salaries, Compensation, and Employee Benefits | $6,022,298 |
| Other Expenses | $329,188 |
| Total Fundraising Expense | $3,573 |
| Grants and Similar Amounts Paid | $0 |
| Professional Fundraising Fees | $0 |
| Line Item | Program | Management | Fundraising | Total |
|---|---|---|---|---|
| Other Salaries and Wages | $4,334,197 | $416,393 | - | $4,750,590 |
| Other Employee Benefits | $879,313 | $28,199 | - | $907,512 |
| Payroll Taxes | $331,740 | $32,456 | - | $364,196 |
| Occupancy | $77,204 | $32,503 | $399 | $110,106 |
| Fees for Services Other | $23,600 | $27,673 | $575 | $51,848 |
| Conferences and Meetings | $34,582 | $668 | - | $35,250 |
| Travel | $24,175 | $1,842 | - | $26,017 |
| Insurance | $11,617 | $1,305 | - | $12,922 |
| Other Expenses | $2,700 | $5,944 | $77 | $8,644 |
| Office Expenses | $1,297 | $1,349 | $127 | $2,773 |
| Interest | - | $542 | - | $542 |
| Total Functional Expenses | $5,790,233 | $557,680 | $3,573 | $6,351,486 |
| Line Item | Amount |
|---|---|
| Professional Fundraising Fees | $0 |
| Liability | Amount |
|---|---|
| Federal income taxes | $8,054 |
| LT ROU Asset Liability | - |
| Other Liability | - |
“Other Fees for service in excess of 10 the cost is related to professional employment organization. All wage related items including taxes are paid under the PEOs tax ID number.”
This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.
| Path | # | Value |
|---|---|---|
| IRS990/AccountantCompileOrReviewInd | 0 | false |
| IRS990/AccountsPayableAccrExpnssGrp/EOYAmt | 0 | 246290 |
| IRS990/ActivitiesConductedPrtshpInd | 0 | false |
| IRS990/ActivityOrMissionDesc | 0 | Provide free and compassionate emotional support to people in suicidal crisis and emotional distress through confidential telephone, internet chat and text services. |
| IRS990/AddressChangeInd | 0 | X |
| IRS990/AdvertisingGrp/TotalAmt | 0 | 0 |
| IRS990/AllOtherContributionsAmt | 0 | 69864 |
| IRS990/AllOtherExpensesGrp/TotalAmt | 0 | 0 |
| IRS990/AnnualDisclosureCoveredPrsnInd | 0 | true |
| IRS990/AuditCommitteeInd | 0 | true |
| IRS990/BenefitsToMembersGrp/TotalAmt | 0 | 0 |
| IRS990/BooksInCareOfDetail/BusinessName/BusinessNameLine1Txt | 0 | Contact Helpline |
| IRS990/BooksInCareOfDetail/PhoneNum | 0 | 8653127450 |
| IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt | 0 | 318 North Gay Street Suite 100 |
| IRS990/BooksInCareOfDetail/USAddress/CityNm | 0 | Knoxville |
| IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd | 0 | TN |
| IRS990/BooksInCareOfDetail/USAddress/ZIPCd | 0 | 37917 |
| IRS990/BusinessRlnWith35CtrlEntInd | 0 | false |
| IRS990/BusinessRlnWithFamMemInd | 0 | false |
| IRS990/BusinessRlnWithOrgMemInd | 0 | false |
| IRS990/CashNonInterestBearingGrp/BOYAmt | 0 | 1662380 |
| IRS990/CashNonInterestBearingGrp/EOYAmt | 0 | 1261377 |
| IRS990/ChangeToOrgDocumentsInd | 0 | false |
| IRS990/CollectionsOfArtInd | 0 | false |
| IRS990/CompCurrentOfcrDirectorsGrp/TotalAmt | 0 | 0 |
| IRS990/CompDisqualPersonsGrp/TotalAmt | 0 | 0 |
| IRS990/CompensationFromOtherSrcsInd | 0 | false |
| IRS990/CompensationProcessCEOInd | 0 | false |
| IRS990/CompensationProcessOtherInd | 0 | false |
| IRS990/ConferencesMeetingsGrp/ManagementAndGeneralAmt | 0 | 668 |
| IRS990/ConferencesMeetingsGrp/ProgramServicesAmt | 0 | 34582 |
| IRS990/ConferencesMeetingsGrp/TotalAmt | 0 | 35250 |
| IRS990/ConflictOfInterestPolicyInd | 0 | true |
| IRS990/ConservationEasementsInd | 0 | false |
| IRS990/ConsolidatedAuditFinclStmtInd | 0 | false |
| IRS990/ContriRptFundraisingEventAmt | 0 | 19063 |
| IRS990/CreditCounselingInd | 0 | false |
| IRS990/CYBenefitsPaidToMembersAmt | 0 | 0 |
| IRS990/CYContributionsGrantsAmt | 0 | 6141803 |
| IRS990/CYGrantsAndSimilarPaidAmt | 0 | 0 |
| IRS990/CYInvestmentIncomeAmt | 0 | 65577 |
| IRS990/CYOtherExpensesAmt | 0 | 329188 |
| IRS990/CYOtherRevenueAmt | 0 | 70 |
| IRS990/CYProgramServiceRevenueAmt | 0 | 388 |
| IRS990/CYRevenuesLessExpensesAmt | 0 | -143648 |
| IRS990/CYSalariesCompEmpBnftPaidAmt | 0 | 6022298 |
| IRS990/CYTotalExpensesAmt | 0 | 6351486 |
| IRS990/CYTotalFundraisingExpenseAmt | 0 | 3573 |
| IRS990/CYTotalProfFndrsngExpnsAmt | 0 | 0 |
| IRS990/CYTotalRevenueAmt | 0 | 6207838 |
| IRS990/DecisionsSubjectToApprovaInd | 0 | false |
| IRS990/DeductibleArtContributionInd | 0 | false |
| IRS990/DeductibleNonCashContriInd | 0 | false |
| IRS990/DelegationOfMgmtDutiesInd | 0 | false |
| IRS990/DepreciationDepletionGrp/TotalAmt | 0 | 0 |
| IRS990/Desc | 0 | Crisis services assists adults and teens in dispair or distress in order to reduce the incidence of suicide. Crisis calls, chats and text services. The crisis program answers calls, chats and texts 24 hours a day, 365 days a year. |
| IRS990/DescribedInSection501c3Ind | 0 | true |
| IRS990/DisregardedEntityInd | 0 | false |
| IRS990/DocumentRetentionPolicyInd | 0 | false |
| IRS990/DonorAdvisedFundInd | 0 | false |
| IRS990/DonorRstrOrQuasiEndowmentsInd | 0 | false |
| IRS990/ElectionOfBoardMembersInd | 0 | false |
| IRS990/EmployeeCnt | 0 | 0 |
| IRS990/EngagedInExcessBenefitTransInd | 0 | false |
| IRS990/ExpenseAmt | 0 | 3474140 |
| IRS990/FamilyOrBusinessRlnInd | 0 | false |
| IRS990/FederalGrantAuditPerformedInd | 0 | true |
| IRS990/FederalGrantAuditRequiredInd | 0 | true |
| IRS990/FeesForServicesAccountingGrp/TotalAmt | 0 | 0 |
| IRS990/FeesForServicesLegalGrp/TotalAmt | 0 | 0 |
| IRS990/FeesForServicesLobbyingGrp/TotalAmt | 0 | 0 |
| IRS990/FeesForServicesManagementGrp/TotalAmt | 0 | 0 |
| IRS990/FeesForServicesOtherGrp/FundraisingAmt | 0 | 575 |
| IRS990/FeesForServicesOtherGrp/ManagementAndGeneralAmt | 0 | 27673 |
| IRS990/FeesForServicesOtherGrp/ProgramServicesAmt | 0 | 23600 |
| IRS990/FeesForServicesOtherGrp/TotalAmt | 0 | 51848 |
| IRS990/FeesForSrvcInvstMgmntFeesGrp/TotalAmt | 0 | 0 |
| IRS990/ForeignActivitiesInd | 0 | false |
| IRS990/ForeignFinancialAccountInd | 0 | false |
| IRS990/ForeignGrantsGrp/TotalAmt | 0 | 0 |
| IRS990/ForeignOfficeInd | 0 | false |
| IRS990/Form8282PropertyDisposedOfInd | 0 | false |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 0 | 040.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 1 | 002.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 2 | 002.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 3 | 002.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 4 | 002.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 5 | 002.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 6 | 002.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 7 | 002.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 8 | 002.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 9 | 002.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 10 | 002.00 |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 0 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 1 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 2 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 3 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 4 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 5 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 6 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 7 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 8 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 9 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 10 | X |
| IRS990/Form990PartVIISectionAGrp/KeyEmployeeInd | 0 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 0 | X |
| IRS990/Form990PartVIISectionAGrp/OfficerInd | 1 | X |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 2 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 7 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 8 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 9 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 10 | 0 |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 0 | Bruce Marshall |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 1 | Joe Pace |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 2 | Brittanie Weaver |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 3 | Amanda Devine |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 4 | Elizabeth Box |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 5 | Casey Barrio |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 6 | Jacob Blake Overton |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 7 | Maria Castle |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 8 | Ragan Schriver |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 9 | Tiffany Davis |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 10 | Michelle Pacleb |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 2 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 7 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 8 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 9 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 10 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 2 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 7 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 8 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 9 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 10 | 0 |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 0 | Executive Director |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 1 | Chair |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 2 | Member |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 3 | Member |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 4 | Secretary |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 5 | Member |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 6 | Member |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 7 | Member |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 8 | Member |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 9 | Member |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 10 | Member |
| IRS990/Form990ProvidedToGvrnBodyInd | 0 | false |
| IRS990/FormationYr | 0 | 1973 |
| IRS990/FormerOfcrEmployeesListedInd | 0 | false |
| IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd | 0 | X |
| IRS990/FSAuditedInd | 0 | true |
| IRS990/FundraisingActivitiesInd | 0 | false |
| IRS990/GamingActivitiesInd | 0 | false |
| IRS990/GoverningBodyVotingMembersCnt | 0 | 11 |
| IRS990/GovernmentGrantsAmt | 0 | 6071939 |
| IRS990/GrantsToDomesticIndividualsGrp/TotalAmt | 0 | 0 |
| IRS990/GrantsToDomesticOrgsGrp/TotalAmt | 0 | 0 |
| IRS990/GrantsToIndividualsInd | 0 | false |
| IRS990/GrantsToOrganizationsInd | 0 | false |
| IRS990/GrantToRelatedPersonInd | 0 | false |
| IRS990/GrossReceiptsAmt | 0 | 6207838 |
| IRS990/GroupReturnForAffiliatesInd | 0 | false |
| IRS990/IncludeFIN48FootnoteInd | 0 | false |
| IRS990/IndependentAuditFinclStmtInd | 0 | false |
| IRS990/IndependentVotingMemberCnt | 0 | 11 |
| IRS990/IndoorTanningServicesInd | 0 | false |
| IRS990/InfoInScheduleOPartIXInd | 0 | X |
| IRS990/InformationTechnologyGrp/TotalAmt | 0 | 0 |
| IRS990/InsuranceGrp/ManagementAndGeneralAmt | 0 | 1305 |
| IRS990/InsuranceGrp/ProgramServicesAmt | 0 | 11617 |
| IRS990/InsuranceGrp/TotalAmt | 0 | 12922 |
| IRS990/InterestGrp/ManagementAndGeneralAmt | 0 | 542 |
| IRS990/InterestGrp/TotalAmt | 0 | 542 |
| IRS990/InvestmentIncomeGrp/RelatedOrExemptFuncIncomeAmt | 0 | 65577 |
| IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt | 0 | 65577 |
| IRS990/InvestmentInJointVentureInd | 0 | false |
| IRS990/InvestmentsProgramRelatedGrp/EOYAmt | 0 | 472464 |
| IRS990/IRPDocumentCnt | 0 | 0 |
| IRS990/IRPDocumentW2GCnt | 0 | 0 |
| IRS990/LegalDomicileStateCd | 0 | TN |
| IRS990/LoanOutstandingInd | 0 | false |
| IRS990/LobbyingActivitiesInd | 0 | false |
| IRS990/LocalChaptersInd | 0 | false |
| IRS990/MaterialDiversionOrMisuseInd | 0 | false |
| IRS990/MembersOrStockholdersInd | 0 | false |
| IRS990/MethodOfAccountingAccrualInd | 0 | X |
| IRS990/MinutesOfCommitteesInd | 0 | true |
| IRS990/MinutesOfGoverningBodyInd | 0 | true |
| IRS990/MissionDesc | 0 | Provide free and compassionate emotional support to people in suicidal crisis and emotional distress through confidential telephone, internet chat and text services. |
| IRS990/MoreThan5000KToIndividualsInd | 0 | false |
| IRS990/MoreThan5000KToOrgInd | 0 | false |
| IRS990/NetAssetsOrFundBalancesBOYAmt | 0 | 3109065 |
| IRS990/NetAssetsOrFundBalancesEOYAmt | 0 | 4195632 |
| IRS990/NetUnrlzdGainsLossesInvstAmt | 0 | -27550 |
| IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt | 0 | 3109065 |
| IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt | 0 | 4195632 |
| IRS990/NoListedPersonsCompensatedInd | 0 | X |
| IRS990/NondeductibleContributionsInd | 0 | false |
| IRS990/OccupancyGrp/FundraisingAmt | 0 | 399 |
| IRS990/OccupancyGrp/ManagementAndGeneralAmt | 0 | 32503 |
| IRS990/OccupancyGrp/ProgramServicesAmt | 0 | 77204 |
| IRS990/OccupancyGrp/TotalAmt | 0 | 110106 |
| IRS990/OfficeExpensesGrp/FundraisingAmt | 0 | 127 |
| IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt | 0 | 1349 |
| IRS990/OfficeExpensesGrp/ProgramServicesAmt | 0 | 1297 |
| IRS990/OfficeExpensesGrp/TotalAmt | 0 | 2773 |
| IRS990/OfficerMailingAddressInd | 0 | false |
| IRS990/OperateHospitalInd | 0 | false |
| IRS990/Organization501c3Ind | 0 | X |
| IRS990/OrganizationFollowsFASB117Ind | 0 | X |
| IRS990/OtherAssetsTotalGrp/BOYAmt | 0 | 84373 |
| IRS990/OtherAssetsTotalGrp/EOYAmt | 0 | 25230 |
| IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt | 0 | 28199 |
| IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt | 0 | 879313 |
| IRS990/OtherEmployeeBenefitsGrp/TotalAmt | 0 | 907512 |
| IRS990/OtherExpensesGrp/Desc | 0 | Special event |
| IRS990/OtherExpensesGrp/Desc | 1 | Supplies |
| IRS990/OtherExpensesGrp/Desc | 2 | Recruitment and Retention |
| IRS990/OtherExpensesGrp/Desc | 3 | Miscellaneous |
| IRS990/OtherExpensesGrp/FundraisingAmt | 0 | 2395 |
| IRS990/OtherExpensesGrp/FundraisingAmt | 1 | 77 |
| IRS990/OtherExpensesGrp/ManagementAndGeneralAmt | 0 | 8494 |
| IRS990/OtherExpensesGrp/ManagementAndGeneralAmt | 1 | 312 |
| IRS990/OtherExpensesGrp/ManagementAndGeneralAmt | 2 | 5944 |
| IRS990/OtherExpensesGrp/ProgramServicesAmt | 0 | 3662 |
| IRS990/OtherExpensesGrp/ProgramServicesAmt | 1 | 37869 |
| IRS990/OtherExpensesGrp/ProgramServicesAmt | 2 | 28277 |
| IRS990/OtherExpensesGrp/ProgramServicesAmt | 3 | 2700 |
| IRS990/OtherExpensesGrp/TotalAmt | 0 | 6057 |
| IRS990/OtherExpensesGrp/TotalAmt | 1 | 46440 |
| IRS990/OtherExpensesGrp/TotalAmt | 2 | 28589 |
| IRS990/OtherExpensesGrp/TotalAmt | 3 | 8644 |
| IRS990/OtherLiabilitiesGrp/BOYAmt | 0 | 6948 |
| IRS990/OtherLiabilitiesGrp/EOYAmt | 0 | 8054 |
| IRS990/OtherRevenueMiscGrp/Desc | 0 | Other |
| IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt | 0 | 70 |
| IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt | 0 | 70 |
| IRS990/OtherRevenueTotalAmt | 0 | 70 |
| IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt | 0 | 416393 |
| IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt | 0 | 4334197 |
| IRS990/OtherSalariesAndWagesGrp/TotalAmt | 0 | 4750590 |
| IRS990/OtherWebsiteInd | 0 | X |
| IRS990/PartialLiquidationInd | 0 | false |
| IRS990/PaymentsToAffiliatesGrp/TotalAmt | 0 | 0 |
| IRS990/PayPremiumsPrsnlBnftCntrctInd | 0 | false |
| IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt | 0 | 32456 |
| IRS990/PayrollTaxesGrp/ProgramServicesAmt | 0 | 331740 |
| IRS990/PayrollTaxesGrp/TotalAmt | 0 | 364196 |
| IRS990/PensionPlanContributionsGrp/TotalAmt | 0 | 0 |
| IRS990/PledgesAndGrantsReceivableGrp/EOYAmt | 0 | 1762552 |
| IRS990/PoliticalCampaignActyInd | 0 | false |
| IRS990/PrincipalOfficerNm | 0 | Bruce Marshall |
| IRS990/PriorPeriodAdjustmentsAmt | 0 | 1257765 |
| IRS990/ProfessionalFundraisingInd | 0 | false |
| IRS990/ProgramServiceRevenueGrp/Desc | 0 | Program Service Rev |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 0 | 388 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 0 | 388 |
| IRS990/ProgSrvcAccomActy2Grp/Desc | 0 | Contact trained volunteer telephone workers made daily phone calls to senior citizens, handicapped persons and those living alone to provide them with social contact, reminders and to check on their well-being. Emergency measures are taken if contact is not made. Program is approximately 30 of program service expense. |
| IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt | 0 | 1737069 |
| IRS990/ProgSrvcAccomActy3Grp/Desc | 0 | Contact provides an intensive how to actively listen training program at least twice a year to the community. The training consists of twenty hours of instruction and practice covering topics such as grief, depression, sexual assault, domestic violence, suicide and substance abuse. Program is appoximately 10 of program service expense. |
| IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt | 0 | 579024 |
| IRS990/ProhibitedTaxShelterTransInd | 0 | false |
| IRS990/PYContributionsGrantsAmt | 0 | 3224668 |
| IRS990/PYExcessBenefitTransInd | 0 | false |
| IRS990/PYInvestmentIncomeAmt | 0 | 30983 |
| IRS990/PymtTravelEntrtnmntPubOfclGrp/TotalAmt | 0 | 0 |
| IRS990/PYOtherExpensesAmt | 0 | 247709 |
| IRS990/PYRevenuesLessExpensesAmt | 0 | 363628 |
| IRS990/PYSalariesCompEmpBnftPaidAmt | 0 | 2644314 |
| IRS990/PYTotalExpensesAmt | 0 | 2892023 |
| IRS990/PYTotalRevenueAmt | 0 | 3255651 |
| IRS990/QuidProQuoContributionsInd | 0 | false |
| IRS990/RcvFndsToPayPrsnlBnftCntrctInd | 0 | false |
| IRS990/ReconcilationRevenueExpnssAmt | 0 | -143648 |
| IRS990/RegularMonitoringEnfrcInd | 0 | true |
| IRS990/RelatedEntityInd | 0 | false |
| IRS990/RelatedOrganizationCtrlEntInd | 0 | false |
| IRS990/ReportInvestmentsOtherSecInd | 0 | false |
| IRS990/ReportLandBuildingEquipmentInd | 0 | false |
| IRS990/ReportOtherAssetsInd | 0 | false |
| IRS990/ReportOtherLiabilitiesInd | 0 | true |
| IRS990/ReportProgramRelatedInvstInd | 0 | true |
| IRS990/RoyaltiesGrp/TotalAmt | 0 | 0 |
| IRS990/SavingsAndTempCashInvstGrp/BOYAmt | 0 | 1369260 |
| IRS990/SavingsAndTempCashInvstGrp/EOYAmt | 0 | 928353 |
| IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearAmt | 0 | 6141802 |
| IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus1YearAmt | 0 | 3244668 |
| IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus2YearsAmt | 0 | 3246174 |
| IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus3YearsAmt | 0 | 386442 |
| IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus4YearsAmt | 0 | 230305 |
| IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/TotalAmt | 0 | 13249391 |
| IRS990ScheduleA/GrossInvestmentIncome509Grp/TotalAmt | 0 | 0 |
| IRS990ScheduleA/InvestmentIncomeCYPct | 0 | 0.00000 |
| IRS990ScheduleA/NetIncomeFromOtherUBIGrp/TotalAmt | 0 | 0 |
| IRS990ScheduleA/OtherIncome509Grp/TotalAmt | 0 | 0 |
| IRS990ScheduleA/Post1975UBTIGrp/TotalAmt | 0 | 0 |
| IRS990ScheduleA/PubliclySupportedOrg509a2Ind | 0 | X |
| IRS990ScheduleA/PublicSupportCY509Pct | 0 | 1.00000 |
| IRS990ScheduleA/PublicSupportTotal509Amt | 0 | 13249391 |
| IRS990ScheduleA/ThirtyThrPctSuprtTestsCY509Ind | 0 | X |
| IRS990ScheduleA/Total509Grp/CurrentTaxYearAmt | 0 | 6141802 |
| IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus1YearAmt | 0 | 3244668 |
| IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus2YearsAmt | 0 | 3246174 |
| IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus3YearsAmt | 0 | 386442 |
| IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus4YearsAmt | 0 | 230305 |
| IRS990ScheduleA/Total509Grp/TotalAmt | 0 | 13249391 |
| IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearAmt | 0 | 6141802 |
| IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus1YearAmt | 0 | 3244668 |
| IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus2YearsAmt | 0 | 3246174 |
| IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus3YearsAmt | 0 | 386442 |
| IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus4YearsAmt | 0 | 230305 |
| IRS990ScheduleA/TotalSupportCalendarYearGrp/TotalAmt | 0 | 13249391 |
| IRS990/ScheduleBRequiredInd | 0 | false |
| IRS990ScheduleD/InclEscrowCustodialAcctLiabInd | 0 | false |
| IRS990ScheduleD/InvstProgramRelatedOrgGrp/BookValueAmt | 0 | 472464 |
| IRS990ScheduleD/InvstProgramRelatedOrgGrp/Desc | 0 | Endowment Funds - Corporate Bonds |
| IRS990ScheduleD/InvstProgramRelatedOrgGrp/MethodValuationCd | 0 | F |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt | 0 | 8054 |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 0 | Federal income taxes |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 1 | LT ROU Asset Liability |
| IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc | 2 | Other Liability |
| IRS990ScheduleD/OtherSecuritiesGrp/Desc | 0 | Financial derivatives and other financial products |
| IRS990ScheduleD/OtherSecuritiesGrp/Desc | 1 | Closely-held equity interests |
| IRS990ScheduleD/TotalBookValueProgramRltdAmt | 0 | 472464 |
| IRS990ScheduleD/TotalLiabilityAmt | 0 | 8054 |
| IRS990/ScheduleJRequiredInd | 0 | false |
| IRS990/ScheduleORequiredInd | 0 | true |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 0 | Other Fees for service in excess of 10 the cost is related to professional employment organization. All wage related items including taxes are paid under the PEOs tax ID number. |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 0 | Form 990, Part IX, Section A, Line 11g |
| IRS990/SchoolOperatingInd | 0 | false |
| IRS990/SignificantChangeInd | 0 | false |
| IRS990/SignificantNewProgramSrvcInd | 0 | false |
| IRS990/StatesWhereCopyOfReturnIsFldCd | 0 | TN |
| IRS990/SubjectToExcsTaxNetInvstIncInd | 0 | false |
| IRS990/SubjectToProxyTaxInd | 0 | false |
| IRS990/SubjToTaxRmnrtnExPrchtPymtInd | 0 | false |
| IRS990/TaxablePartyNotificationInd | 0 | false |
| IRS990/TaxExemptBondsInd | 0 | false |
| IRS990/TerminateOperationsInd | 0 | false |
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| IRS990/TotalAssetsEOYAmt | 0 | 4449976 |
| IRS990/TotalAssetsGrp/BOYAmt | 0 | 3116013 |
| IRS990/TotalAssetsGrp/EOYAmt | 0 | 4449976 |
| IRS990/TotalCompGreaterThan150KInd | 0 | false |
| IRS990/TotalContributionsAmt | 0 | 6141803 |
| IRS990/TotalEmployeeCnt | 0 | 0 |
| IRS990/TotalFunctionalExpensesGrp/FundraisingAmt | 0 | 3573 |
| IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt | 0 | 557680 |
| IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt | 0 | 5790233 |
| IRS990/TotalFunctionalExpensesGrp/TotalAmt | 0 | 6351486 |
| IRS990/TotalGrossUBIAmt | 0 | 0 |
| IRS990/TotalLiabilitiesBOYAmt | 0 | 6948 |
| IRS990/TotalLiabilitiesEOYAmt | 0 | 254344 |
| IRS990/TotalLiabilitiesGrp/BOYAmt | 0 | 6948 |
| IRS990/TotalLiabilitiesGrp/EOYAmt | 0 | 254344 |
| IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt | 0 | 3109065 |
| IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt | 0 | 4195632 |
| IRS990/TotalProgramServiceExpensesAmt | 0 | 5790233 |
| IRS990/TotalProgramServiceRevenueAmt | 0 | 388 |
| IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt | 0 | 66035 |
| IRS990/TotalRevenueGrp/TotalRevenueColumnAmt | 0 | 6207838 |
| IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt | 0 | 3116013 |
| IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt | 0 | 4449976 |
| IRS990/TravelGrp/ManagementAndGeneralAmt | 0 | 1842 |
| IRS990/TravelGrp/ProgramServicesAmt | 0 | 24175 |
| IRS990/TravelGrp/TotalAmt | 0 | 26017 |
| IRS990/TrnsfrExmptNonChrtblRltdOrgInd | 0 | false |
| IRS990/TypeOfOrganizationCorpInd | 0 | X |
| IRS990/UnrelatedBusIncmOverLimitInd | 0 | false |
| IRS990/UponRequestInd | 0 | X |
| IRS990/USAddress/AddressLine1Txt | 0 | 318 North Gay Street STE 100 |
| IRS990/USAddress/CityNm | 0 | Knoxville |
| IRS990/USAddress/StateAbbreviationCd | 0 | TN |
| IRS990/USAddress/ZIPCd | 0 | 37917 |
| IRS990/VotingMembersGoverningBodyCnt | 0 | 11 |
| IRS990/VotingMembersIndependentCnt | 0 | 11 |
| IRS990/WebsiteAddressTxt | 0 | www.contactlistens.org |
| IRS990/WhistleblowerPolicyInd | 0 | false |
| ReturnHeader/BuildTS | 0 | 2025-03-06 01:10:19Z |
| ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd | 0 | true |
| ReturnHeader/BusinessOfficerGrp/PersonNm | 0 | Bruce Marshall |
| ReturnHeader/BusinessOfficerGrp/PersonTitleTxt | 0 | Executive Director |
| ReturnHeader/BusinessOfficerGrp/PhoneNum | 0 | 8653127450 |
| ReturnHeader/BusinessOfficerGrp/SignatureDt | 0 | 2025-11-03 |
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