Civic Intelligence

Family Resource Agency Inc

EIN 62-0876593 • 501(c)3 • Cleveland, TN

Profile

To serve families, children and adults in ways that improve their quality of life and enable them to become more self-sufficient, productive members of the community.

3680 Michigan Ave NECleveland, TN 37323

www.fratn.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

74th percentile

0.40x

Higher debt load relative to assets than 74% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Liabilities / Revenue

49th percentile

0.15x

Higher debt load relative to revenue than 49% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Net Margin

28th percentile

-3.8%

Higher net margin than 28% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Top Officer Pay

72nd percentile

$194,812

Higher top officer pay than 72% of similar nonprofits.

Top officer pay equals 2.1% of source-year revenue.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Asset Growth

25th percentile

-2.9%

Faster asset growth than 25% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Annualized from 2023 to 2024

Revenue Growth

31st percentile

-2.1%

Faster revenue growth than 31% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Annualized from 2023 to 2024

Assets

Down

$3,368,821

Down $98,954 (-2.9%) from 2023

Liabilities

Down

$1,345,062

Down $43,061 (-3.1%) from 2023

Net Assets

Down

$2,023,759

Down $55,893 (-2.7%) from 2023

Revenue

Down

$9,260,630

Down $201,307 (-2.1%) from 2023

Expenses

Up

$9,610,956

Up $309,073 (+3.3%) from 2023

Net Income

Down

-$350,326

Down $510,380 (-319%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$4.0M$3.0M$2.0M$1.0M$0Assets 2010: $1,474,700Liabilities 2010: $1,177,787Net Assets 2010: $296,9132010Assets 2011: $2,611,213Liabilities 2011: $1,674,431Net Assets 2011: $936,7822011Assets 2012: $2,179,692Liabilities 2012: $1,260,225Net Assets 2012: $919,4672012Assets 2013: $2,213,767Liabilities 2013: $1,302,091Net Assets 2013: $911,6762013Assets 2014: $2,156,106Liabilities 2014: $1,289,275Net Assets 2014: $866,8312014Assets 2015: $2,185,051Liabilities 2015: $1,413,665Net Assets 2015: $771,3862015Assets 2016: $1,716,776Liabilities 2016: $1,057,110Net Assets 2016: $659,6662016Assets 2017: $1,836,056Liabilities 2017: $1,184,711Net Assets 2017: $651,3452017Assets 2018: $1,718,524Liabilities 2018: $1,228,533Net Assets 2018: $489,9912018Assets 2019: $1,907,032Liabilities 2019: $1,605,721Net Assets 2019: $301,3112019Assets 2020: $1,808,623Liabilities 2020: $1,358,540Net Assets 2020: $450,0832020Assets 2021: $1,633,879Liabilities 2021: $1,094,016Net Assets 2021: $539,8632021Assets 2022: $3,123,531Liabilities 2022: $1,384,174Net Assets 2022: $1,739,3572022Assets 2023: $3,467,775Liabilities 2023: $1,388,123Net Assets 2023: $2,079,6522023Assets 2024: $3,368,821Liabilities 2024: $1,345,062Net Assets 2024: $2,023,7592024

Highlighted filing

2024

Assets$3,368,821
Liabilities$1,345,062
Net Assets$2,023,759

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$10M$5.0M$0-$5.0MExpenses 2010: $6,949,3352010Expenses 2011: $7,845,8402011Revenue 2012: $7,768,278Expenses 2012: $7,785,593Net Income 2012: -$17,3152012Revenue 2013: $7,826,191Expenses 2013: $7,833,982Net Income 2013: -$7,7912013Revenue 2014: $7,790,410Expenses 2014: $7,835,255Net Income 2014: -$44,8452014Revenue 2015: $7,986,811Expenses 2015: $8,082,256Net Income 2015: -$95,4452015Revenue 2016: $8,025,570Expenses 2016: $8,137,290Net Income 2016: -$111,7202016Revenue 2017: $7,753,973Expenses 2017: $7,762,294Net Income 2017: -$8,3212017Revenue 2018: $7,973,067Expenses 2018: $8,134,421Net Income 2018: -$161,3542018Revenue 2019: $7,975,397Expenses 2019: $8,164,077Net Income 2019: -$188,6802019Revenue 2020: $8,106,550Expenses 2020: $7,957,778Net Income 2020: $148,7722020Revenue 2021: $9,066,873Expenses 2021: $8,977,093Net Income 2021: $89,7802021Revenue 2022: $9,293,392Expenses 2022: $9,276,809Net Income 2022: $16,5832022Revenue 2023: $9,461,937Expenses 2023: $9,301,883Net Income 2023: $160,0542023Revenue 2024: $9,260,630Expenses 2024: $9,610,956Net Income 2024: -$350,3262024

Highlighted filing

2024

Revenue$9,260,630
Expenses$9,610,956
Net Income-$350,326

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.37$1.35$2.02$9.26$9.61$0.35
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$3.47$1.39$2.08$9.46$9.30$0.16
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.12$1.38$1.74$9.29$9.28$0.02
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.63$1.09$0.54$9.07$8.98$0.09
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.81$1.36$0.45$8.11$7.96$0.15
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.91$1.61$0.30$7.98$8.16$0.19
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.72$1.23$0.49$7.97$8.13$0.16
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.84$1.18$0.65$7.75$7.76$0.01
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.72$1.06$0.66$8.03$8.14$0.11
2015Detailed filing. Detailed filing data is available for this year.$2.19$1.41$0.77$7.99$8.08$0.10
2014Detailed filing. Detailed filing data is available for this year.$2.16$1.29$0.87$7.79$7.84$0.04
2013Detailed filing. Detailed filing data is available for this year.$2.21$1.30$0.91$7.83$7.83$0.01
2012Summary only. Only limited summary data is available for this year.$2.18$1.26$0.92$7.77$7.79$0.02
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.61$1.67$0.94$7.85
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.47$1.18$0.30$6.95
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Jul 30, 2025
Return Version
2024v5.2
Gross Receipts
$9,281,064
Mission and Program Overview

Mission

To serve families, children and adults in ways that improve their quality of life and enable them to become more self-sufficient, productive members of the community.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$1,358,644$1,347,500▼ $11,144
Pledges and Grants Receivable$608,177$809,853▲ $201,676
Cash and Non-Interest-Bearing Accounts$591,190$677,175▲ $85,985
Accounts Receivable$293,305--
Prepaid Expenses and Deferred Charges$67,580$115,144▲ $47,564
Savings and Temporary Cash Investments-$20,633-
Total Assets$3,467,775$3,368,821▼ $98,954
Other Assets Total$548,879$398,516▼ $150,363
Liabilities
Accounts Payable and Accrued Expenses$643,848$751,149▲ $107,301
Other Liabilities$548,879$398,516▼ $150,363
Deferred Revenue$195,396$195,397▲ $1
Total Liabilities$1,388,123$1,345,062▼ $43,061
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,894,714$1,837,850▼ $56,864
Net Assets With Donor Restrictions$184,938$185,909▲ $971
Total Net Assets Fund Balance$2,079,652$2,023,759▼ $55,893
Total Liabilities and Net Assets / Fund Balance$3,467,775$3,368,821▼ $98,954

Asset Categories

AssetBook ValueDepreciationBasis
Leasehold Improvements$825,860$2,352,396$3,178,256
Equipment$163,923$963,886$1,127,809
Buildings$357,717$65,148$422,865
Other Assets Org$398,516--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Joe AdamsFiscal DirectorPT$92,695$4,711$97,406
Paula BaconCEOPT$92,415$4,699$97,114

Board Members and Trustees

NameTitle
Deana LaudnerPast President
Sandra HolderPresident
John CorumPresident Elect
Cathy AllshouseDirector
Jordan BartoDirector
Kelly BrowandDirector
Paige RapsonDirector
Rachel BennettDirector
Ryan GoodmanDirector
Sharon HowardDirector
Stephanie PopeDirector
Tammie WalkerDirector
Tim TatumDirector
Rachel PintoGa Pc Rep
Amber CurryPc Rep Alt
Morgan RichardsPc Rep Alt
Jason HartmanSecretary/treasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Direct Primary Care Associates PllcHealth Fringe2626 PEERLESS ROAD, Cleveland, TN 37312$218,654
Revenue and Support

Revenue Composition

Contributions and Grants
$9,196,745
Program Service Revenue
$25,558
Investment Income
$15,159
Other Revenue
$23,168
All Other Contributions
$45,390
Change in Net Assets
$-350,326

Audited Revenue Reconciliation

Revenue per Audited Statements
$9,260,630
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$2,107,865
Total Revenue per Audited Statements
$11,368,495
Total Revenue per Form 990
$9,260,630
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$7,526,926
Other Expenses$2,084,030
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$5,842,486$261,862-$6,104,348
Other Employee Benefits$474,599$23,566-$498,165
Payroll Taxes$435,334$32,467-$467,801
Office Expenses$316,759$19,595-$336,354
Occupancy$267,521$26,543-$294,064
Pension Plan Contributions$252,280$9,812-$262,092
Insurance$170,202$26,854-$197,056
Current Officers, Directors, Trustees, and Key Employees-$194,520-$194,520
Depreciation Depletion$135,741--$135,741
Conferences and Meetings$115,463$5,719-$121,182
Travel$104,220$2,218-$106,438
Other Expenses$93,178$5,053-$98,231
All Other Expenses$19,360$8,999-$28,359
Total Functional Expenses$8,860,196$750,760$0$9,610,956

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$11,750,748
Expenses per Audited Statements$9,610,956
Total Expenses per Form 990$9,610,956
Expenses Not Reported on Form 990$2,139,792
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$26,250
Fundraising Direct Expenses$3,082
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Harbor Safe House Fundraising$26,250$26,250$3,082$23,168
Total Events$26,250$26,250$3,082$23,168
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Liability$398,516
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

Form 990 is reviewed by the fiscal agent before it is filed. Form 990 is available to the governing body for their review.

Form 990, Part VI, Section B, Line 12C

The board of directors signs a conflict of interest form annually.employees are aware of the conflict of interest policy through training andthe policies and procedures manual. If any instances of noncomplianceoccur, they are brought to the attention of senior management or theboard.

Form 990, Part VI, Section B, Line 15

Compensation of top management cannot exceed the maximum amount for the paygrade for which they are assigned. The maximum pay grade is periodicallycompared to similar positions in similar organizations.compensation of employees cannot exceed the maximum amount for the paygrade for which they are assigned. The maximum amount for each pay grade isperiodically compared to similar positions in similar organizations.

Form 990, Part VI, Section C, Line 19

Documents are available on request and also posted on the agency's website.

Filing and Contact Details

Filer

Filer Name
Family Resource Agency Inc
EIN
62-0876593
Phone
4234799339
Address
3680 MICHIGAN AVE NE, CLEVELAND, TN 37323

Signing Officer

Name
Paula Bacon
Title
CEO
Phone
4234799339
Signed
2025-07-30

Organization Details

Principal Officer
Paula Bacon
Formed
1972
Legal Domicile
Tn
Voting Board Members
17
Independent Board Members
17
Employees
212
Volunteers
137

Preparer

Firm
Johnson Hickey & Murchison Pc
Address
1040 WILLIAM WAY NW, CLEVELAND, TN 37312
Preparer
Kelvin Bishop
Phone
4234726543
Supplemental Narrative

Additional Explanations

Form 990, Part V, Line 1A

Line 1a, number of 1099s filed: all forms 1099 are filed by this organization for both family resource agency, inc. (ein 62-0876593) and family resource agency of north georgia, inc. (ein 58-2127749) since the organizations are related and one bank account is used by both organizations. Number of 1099s reported on form 990 reflect vendors used by the tennessee program or both programs. Total forms 1099 filed under this ein (62-0876593) were 71.

FORM 990, PART XI, LINE 9:

Payments to related organization 294,433.

Financial Statement Notes

PART XI, LINE 2D - OTHER ADJUSTMENTS:

Special event direct expense

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Special events direct expense department 45 depreciation adjustment

Raw XML AppendixShowing 400 of 609 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
IRS990/AccountsPayableAccrExpnssGrp/BOYAmt0643848
IRS990/AccountsPayableAccrExpnssGrp/EOYAmt0751149
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IRS990/ActivitiesConductedPrtshpInd00
IRS990/ActivityOrMissionDesc0TO SERVE FAMILIES, CHILDREN AND ADULTS IN WAYS THAT IMPROVE THEIR QUALITY OF LIFE AND ENABLE THEM TO BECOME MORE SELF-SUFFICIENT, PRODUCTIVE MEMBERS OF THE COMMUNITY.
IRS990/AllOtherContributionsAmt045390
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IRS990/BooksInCareOfDetail/PhoneNum04234799339
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IRS990/Form990PartVIISectionAGrp/PersonNm1SANDRA HOLDER
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IRS990/Form990PartVIISectionAGrp/TitleTxt4DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
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IRS990ScheduleD/DonatedServicesAndUseFcltsAmt02104783
IRS990ScheduleD/DonatedServicesUseFcltsAmt02104783

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