Civic Intelligence

Twin Lakes Telephone Cooperative Corp

EIN 62-0517180 • 501(c)12 • Gainesboro, TN

View Organization Page

Profile

It shall be the aim of twin lakes telephone cooperative corporation to provide dependable area wide telephone service on the cooperative plan and at the lowest cost consistent with sound economy and good management.

PO Box 67Gainesboro, TN 38562

www.twinlakes.coop

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

7th percentile

0.23x

Higher debt load relative to assets than 7% of similar nonprofits.

501(c)12 • $100M-$250M nonprofits • Source year 2024

Liabilities / Revenue

13th percentile

0.70x

Higher debt load relative to revenue than 13% of similar nonprofits.

501(c)12 • $100M-$250M nonprofits • Source year 2024

Net Margin

75th percentile

4.1%

Higher net margin than 75% of similar nonprofits.

501(c)12 • $100M-$250M nonprofits • Source year 2024

Top Officer Pay

89th percentile

$557,420

Higher top officer pay than 89% of similar nonprofits.

Top officer pay equals 0.8% of source-year revenue.

501(c)12 • $100M-$250M nonprofits • Source year 2024

Asset Growth

47th percentile

4.2%

Faster asset growth than 47% of similar nonprofits.

501(c)12 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Revenue Growth

55th percentile

5.3%

Faster revenue growth than 55% of similar nonprofits.

501(c)12 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets7th percentile

Assets

Up

$226,682,816

Up $9,111,432 (+4.2%) from 2023

Liabilities

Down

$51,963,137

Down $373,895 (-0.7%) from 2023

Net Assets

Up

$174,719,679

Up $9,485,327 (+5.7%) from 2023

Operations
Liabilities / Revenue13th percentileNet Margin75th percentile

Revenue

Up

$74,267,308

Up $3,751,997 (+5.3%) from 2023

Expenses

Up

$71,243,481

Up $3,965,816 (+5.9%) from 2023

Net Income

Down

$3,023,827

Down $213,819 (-6.6%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth47th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$300M$200M$100M$0Assets 2010: $85,896,944Liabilities 2010: $21,419,495Net Assets 2010: $64,477,4492010Assets 2011: $86,428,590Liabilities 2011: $20,784,374Net Assets 2011: $65,644,2162011Assets 2012: $88,142,006Liabilities 2012: $22,507,129Net Assets 2012: $65,634,8772012Assets 2013: $92,056,778Liabilities 2013: $19,688,764Net Assets 2013: $72,368,0142013Assets 2014: $96,378,189Liabilities 2014: $24,092,940Net Assets 2014: $72,285,2492014Assets 2015: $113,912,728Liabilities 2015: $39,334,927Net Assets 2015: $74,577,8012015Assets 2016: $121,403,845Liabilities 2016: $42,856,074Net Assets 2016: $78,547,7712016Assets 2017: $126,600,755Liabilities 2017: $40,652,087Net Assets 2017: $85,948,6682017Assets 2018: $131,606,109Liabilities 2018: $47,043,142Net Assets 2018: $84,562,9672018Assets 2019: $151,153,329Liabilities 2019: $49,188,931Net Assets 2019: $101,964,3982019Assets 2020: $168,603,986Liabilities 2020: $59,684,723Net Assets 2020: $108,919,2632020Assets 2021: $182,271,537Liabilities 2021: $55,007,014Net Assets 2021: $127,264,5232021Assets 2022: $193,085,121Liabilities 2022: $58,248,197Net Assets 2022: $134,836,9242022Assets 2023: $217,571,384Liabilities 2023: $52,337,032Net Assets 2023: $165,234,3522023Assets 2024: $226,682,816Liabilities 2024: $51,963,137Net Assets 2024: $174,719,6792024

Highlighted filing

2024

Assets$226,682,816
Liabilities$51,963,137
Net Assets$174,719,679
Open 2024 Filing

Operations Trend

Revenue Growth55th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$80M$60M$40M$20M$0-$20MExpenses 2010: $30,131,5292010Expenses 2011: $32,943,4452011Expenses 2012: $33,594,7342012Revenue 2013: $37,145,729Expenses 2013: $36,441,537Net Income 2013: $704,1922013Revenue 2014: $37,852,044Expenses 2014: $37,724,201Net Income 2014: $127,8432014Revenue 2015: $39,514,062Expenses 2015: $39,714,678Net Income 2015: -$200,6162015Revenue 2016: $42,930,414Expenses 2016: $43,597,863Net Income 2016: -$667,4492016Revenue 2017: $41,275,367Expenses 2017: $43,025,216Net Income 2017: -$1,749,8492017Revenue 2018: $41,303,206Expenses 2018: $43,171,936Net Income 2018: -$1,868,7302018Revenue 2019: $47,910,908Expenses 2019: $49,521,880Net Income 2019: -$1,610,9722019Revenue 2020: $55,471,816Expenses 2020: $52,870,255Net Income 2020: $2,601,5612020Revenue 2021: $62,867,275Expenses 2021: $60,722,831Net Income 2021: $2,144,4442021Revenue 2022: $63,547,843Expenses 2022: $60,732,629Net Income 2022: $2,815,2142022Revenue 2023: $70,515,311Expenses 2023: $67,277,665Net Income 2023: $3,237,6462023Revenue 2024: $74,267,308Expenses 2024: $71,243,481Net Income 2024: $3,023,8272024

Highlighted filing

2024

Revenue$74,267,308
Expenses$71,243,481
Net Income$3,023,827
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$226,682,816
Liabilities
$51,963,137
Net assets
$174,719,679
Revenue
$74,267,308
Expenses
$71,243,481
Net income
$3,023,827
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$227$52.0$175$74.3$71.2$3.02
2023Summary only. Only limited summary data is available for this year.$218$52.3$165$70.5$67.3$3.24
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$193$58.2$135$63.5$60.7$2.82
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$182$55.0$127$62.9$60.7$2.14
2020Summary only. Only limited summary data is available for this year.$169$59.7$109$55.5$52.9$2.60
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$151$49.2$102$47.9$49.5$1.61
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$132$47.0$84.6$41.3$43.2$1.87
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$127$40.7$85.9$41.3$43.0$1.75
2016Facts available. Structured filing facts are available, but richer extracted sections are limited.$121$42.9$78.5$42.9$43.6$0.67
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$114$39.3$74.6$39.5$39.7$0.20
2014XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$96.4$24.1$72.3$37.9$37.7$0.13
2013Summary only. Only limited summary data is available for this year.$92.1$19.7$72.4$37.1$36.4$0.70
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$88.1$22.5$65.6$33.6
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$86.4$20.8$65.6$32.9
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$85.9$21.4$64.5$30.1
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Oct 21, 2025
Return Version
2024v5.2
Gross Receipts
$78,655,039
Mission and Program Overview

Mission

It shall be the aim of Twin Lakes Telephone Cooperative Corporation to provide dependable area wide telephone service on the cooperative plan and at the lowest cost consistent with sound economy and good management.

To provide telecommunication services to cooperative members in rural areas.

Balance Sheet Detail
LineBeginningEndChange
Assets
Rtn Earn Endowment Incm Other Fnds$164,312,932$173,795,899▲ $9,482,967
Land, Buildings, and Equipment, Net$103,872,387$97,680,169▼ $6,192,218
Cash and Non-Interest-Bearing Accounts$21,639,779$26,186,983▲ $4,547,204
Investments Program Related$22,705,867$25,220,930▲ $2,515,063
Investments in Publicly Traded Securities$14,370,150$22,189,612▲ $7,819,462
Accounts Receivable$10,033,405$14,129,052▲ $4,095,647
Other Notes and Loans Receivable, Net$6,360,010$13,585,892▲ $7,225,882
Savings and Temporary Cash Investments$11,093,595$12,846,691▲ $1,753,096
Intangible Assets$3,956,797$3,956,797→ $0
Inventories for Sale or Use$6,254,693$3,151,388▼ $3,103,305
Cap Stk Tr Prin Current Funds$921,420$923,780▲ $2,360
Investments Other Securities$408,798$754,079▲ $345,281
Prepaid Expenses and Deferred Charges$949,575$714,220▼ $235,355
Pd in Cap Srpls Land Bldg Eqp Fund$0$0→ $0
Total Assets$217,571,384$226,682,816▲ $9,111,432
Other Assets Total$15,926,328$6,267,003▼ $9,659,325
Liabilities
Mortgage Notes Payable Secured by Investment Property$41,402,182$38,481,349▼ $2,920,833
Accounts Payable and Accrued Expenses$4,834,554$7,345,243▲ $2,510,689
Other Liabilities$5,145,606$5,301,033▲ $155,427
Deferred Revenue$954,690$835,512▼ $119,178
Total Liabilities$52,337,032$51,963,137▼ $373,895
Net Assets / Fund Balance
Total Net Assets Fund Balance$165,234,352$174,719,679▲ $9,485,327
Total Liabilities and Net Assets / Fund Balance$217,571,384$226,682,816▲ $9,111,432

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$88,067,354$114,817,971$202,885,325
Buildings$7,700,089$6,022,680$13,722,769
Land$1,912,726-$1,912,726
Investment Program Related Org$25,220,930--
Compensation and Service Providers
Top Officer Pay89th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jonathan WestGeneral Manager/CEOFT$411,777$145,643$557,420
Chad R DillonChief Operation OfficerFT$170,474$48,661$219,135
Joanna WilliamsChief Financial OfficerFT$149,264$55,921$205,185
Charles Shane HeupelChief Technology OfficerFT$143,705$56,078$199,783
Jamie MeadowsCustomer Service ManagerFT$122,954$53,049$176,003
Laura GoreMarketing & Sales ManagerFT$131,811$41,313$173,124
Melissa PhillipsHuman and Office Resources ManagerFT$129,413$19,246$148,659
Chris FarmerDirectorPT$38,334-$38,334
Kem W CrouchDirectorPT$37,150-$37,150
Gail MyersDirector/presidentPT$32,665-$32,665
Karen PettyDirectorPT$32,640-$32,640
Douglas G ElderDirector/vice-presidentPT$29,482-$29,482
Larry J StaffordDirectorPT$29,482-$29,482
Gregory H BrownDirectorPT$28,682-$28,682
Gary E FlynnDirectorPT$26,711-$26,711
James D StorieDirectorPT$24,728-$24,728
Marie CarlisleDirectorPT$22,328-$22,328
Kent J BrownDirector/secretary/treasurerPT$17,693-$17,693

Highest Paid Contractors

ContractorServicesLocationCompensation
Red Stag Contractors LLCConstruction358 5TH AVENUE S, Baxter, TN 38544$11,580,493
Ladd Engineering Associates INCConsulting/engineeringPO BOX 680747, Fort Payne, AL 35968-0747$1,411,339
King Construction Group INCConstruction3307 BURGESS FALLS RD, Cookeville, TN 38406$1,241,602
W A Kendall & Company LLCRight Of WayPO BOX 831, Lawrenceville, GA 30046$1,034,232
Mccormick Ridge ConstructionConstruction251 WM REECER RD, Moss, TN 38575$763,565
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$68,786,345
Investment Income
$2,457,136
Other Revenue
$3,023,827
Change in Net Assets
$3,023,827
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$49,966,633
Salaries, Compensation, and Employee Benefits$4,426,377
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Benefits to Members---$16,850,471
Depreciation Depletion---$15,479,023
Other Employee Benefits---$3,215,716
Other Expenses---$3,084,429
Current Officers, Directors, Trustees, and Key Employees---$1,210,661
All Other Expenses---$1,077,582
Interest---$1,074,842
Occupancy---$378,487
Total Functional Expenses$0$0$0$71,243,481
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Customer Deposits$5,297,485
Lease Liability$3,548
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

“Twin lakes telephone cooperative corp. Is a not-for-profit membership organization whose members have identical voting rights and are assigned margins in accordance with the cooperative's bylaws.”

Form 990, Part VI, Section A, Line 7A

“Each year, the members elect the governing body (board of directors) at the annual meeting.”

Form 990, Part VI, Section A, Line 7B

“The membership must approve decisions that involve substantial transfers of cooperative assets, amendments to the cooperative's bylaws, as well as other decisions requiring approval of the membership by law, the charter of incorporation, and/or the cooperative's bylaws.”

Form 990, Part VI, Section B, Line 11B

“The general manager/ceo and chief financial officer reviewed a completed copy of the form 990 before it was filed with the internal revenue service. A copy of the form 990 was provided to the board of directors at a board meeting prior to it being filed with the internal revenue service.”

Form 990, Part VI, Section B, Line 12C

“The general manager/ceo is responsible for monitoring and enforcing the conflict of interest policy. If a conflict of interest were to arise, it must be immediately reported to the general manager/ceo. The conflicting party abstains from voting on the matter.”

Form 990, Part VI, Section B, Line 15

“The board of directors reviews the performance of management employees on an annual basis and determines the compensation for those employees for the coming year. Data from the ntca yearly compensation survey is considered by the board when determining employee compensation.”

Form 990, Part VI, Section C, Line 19

“The governing documents and policies are provided with the membership certificate. Financial statements are included in print form as an insert in telephone bills. All documents, policies, and financial statements are available upon request.”

Filing and Contact Details

Filer

Filer Name
Twin Lakes Telephone Cooperative Corp
EIN
62-0517180
Phone
9318582151
Address
PO BOX 67, GAINESBORO, TN 38562

Signing Officer

Name
Joanna Williams
Title
Chief Financial Officer
Phone
9318582151
Signed
2025-10-21
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jonathan West
Formed
1951
Legal Domicile
Tn
Voting Board Members
11
Independent Board Members
11
Employees
134
Volunteers
0

Preparer

Firm
Baker Tilly Llp
Address
601 W RIVERSIDE AVENUE STE 1800, SPOKANE, WA 99201
Preparer
Cheri R Burnham
Phone
5097472600
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

“Change in memberships 2,360. Other comprehensive income -11,235,871. Net margins assigned to members 16,850,471. Book to tax adjustment for passthrough entity -108,764.”

Financial Statement Notes

PART X, LINE 2:

“The cooperative is exempt from income taxes under section 501(c)(12) of the internal revenue code as more than 85% of its revenue comes from members. The subsidiaries are taxable entities under the federal and tennessee state tax codes. Deferred taxes are provided on a liability method whereby deferred tax assets are recognized for deductible temporary differences and deferred tax liabilities are recognized for taxable temporary differences. Temporary differences are the differences between the reported amounts of assets and liabilities and their tax bases. Deferred tax assets are reduced by a valuation allowance when, in the opinion of management, it is more likely than not that some portion or all of the deferred tax assets will not be realized. Deferred tax assets and liabilities are adjusted for the effects of changes in tax laws and rates on the date of enactment. The cooperative records uncertain tax positions if the likelihood the position will be sustained upon examination is less than 50%. As of december 31, 2024 and 2023, the cooperative had no accrued amounts related to uncertain tax positions. Interest and penalties, if any, are recorded as interest expense and other expense, respectively.”

Raw XML AppendixShowing 400 of 683 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
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IRS990/ConservationEasementsInd00
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