Civic Intelligence

Family Support Services Of

EIN 59-3759863 • 501(c)3 • Jacksonville, FL

View Organization Page

Profile

To be the leader in providing safety, stability, and quality of life for all children by working with the community to strenghten the family unit.

1300 Riverplace Blvd No 700Jacksonville, FL 32207

www.fssjax.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

80th percentile

0.65x

Higher debt load relative to assets than 80% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2025

Liabilities / Revenue

24th percentile

0.12x

Higher debt load relative to revenue than 24% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2025

Net Margin

36th percentile

0.4%

Higher net margin than 36% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2025

Top Officer Pay

34th percentile

$269,737

Higher top officer pay than 34% of similar nonprofits.

Top officer pay equals 0.3% of source-year revenue.

501(c)3 • $50M-$100M nonprofits • Source year 2025

Asset Growth

2nd percentile

-62%

Faster asset growth than 2% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2024 to 2025

Revenue Growth

2nd percentile

-62%

Faster revenue growth than 2% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2024 to 2025

Balance Sheet
Liabilities / Assets80th percentile

Assets

Down

$15,769,050

Down $25,898,880 (-62%) from 2024

Liabilities

Down

$10,327,867

Down $24,393,821 (-70%) from 2024

Net Assets

Down

$5,441,183

Down $1,505,059 (-22%) from 2024

Operations
Liabilities / Revenue24th percentileNet Margin36th percentile

Revenue

Down

$85,490,437

Down $136,859,450 (-62%) from 2024

Expenses

Down

$85,127,589

Down $134,603,686 (-61%) from 2024

Net Income

Down

$362,848

Down $2,255,764 (-86%) from 2024

Trend Graphs

Balance Sheet Trend

Asset Growth2nd percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$60M$40M$20M$0Assets 2011: $4,790,699Liabilities 2011: $3,670,007Net Assets 2011: $1,120,6922011Assets 2012: $3,106,860Liabilities 2012: $2,185,814Net Assets 2012: $921,0462012Assets 2013: $1,900,931Liabilities 2013: $1,830,294Net Assets 2013: $70,6372013Assets 2014: $1,804,831Liabilities 2014: $1,620,726Net Assets 2014: $184,1052014Assets 2015: $3,177,180Liabilities 2015: $2,681,302Net Assets 2015: $495,8782015Assets 2016: $4,669,266Liabilities 2016: $4,081,693Net Assets 2016: $587,5732016Assets 2017: $5,245,198Liabilities 2017: $4,444,298Net Assets 2017: $800,9002017Assets 2018: $2,977,613Liabilities 2018: $1,937,302Net Assets 2018: $1,040,3112018Assets 2019: $4,940,170Liabilities 2019: $3,445,611Net Assets 2019: $1,494,5592019Assets 2020: $7,801,130Liabilities 2020: $6,477,061Net Assets 2020: $1,324,0692020Assets 2021: $6,700,580Liabilities 2021: $4,332,909Net Assets 2021: $2,367,6712021Assets 2022: $12,593,780Liabilities 2022: $12,141,519Net Assets 2022: $452,2612022Assets 2023: $46,177,315Liabilities 2023: $44,896,259Net Assets 2023: $1,281,0562023Assets 2024: $41,667,930Liabilities 2024: $34,721,688Net Assets 2024: $6,946,2422024Assets 2025: $15,769,050Liabilities 2025: $10,327,867Net Assets 2025: $5,441,1832025

Highlighted filing

2025

Assets$15,769,050
Liabilities$10,327,867
Net Assets$5,441,183
Open 2025 Filing

Operations Trend

Revenue Growth2nd percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$300M$200M$100M$0-$100MRevenue 2011: $46,115,039Expenses 2011: $46,112,626Net Income 2011: $2,4132011Revenue 2012: $51,294,277Expenses 2012: $51,493,923Net Income 2012: -$199,6462012Expenses 2013: $51,945,6652013Revenue 2014: $53,277,564Expenses 2014: $53,164,096Net Income 2014: $113,4682014Revenue 2015: $53,947,829Expenses 2015: $53,636,056Net Income 2015: $311,7732015Revenue 2016: $54,465,455Expenses 2016: $54,273,760Net Income 2016: $191,6952016Revenue 2017: $57,163,789Expenses 2017: $56,850,462Net Income 2017: $313,3272017Revenue 2018: $60,345,183Expenses 2018: $60,005,803Net Income 2018: $339,3802018Revenue 2019: $59,093,055Expenses 2019: $58,638,807Net Income 2019: $454,2482019Revenue 2020: $62,875,085Expenses 2020: $63,045,575Net Income 2020: -$170,4902020Revenue 2021: $67,905,456Expenses 2021: $66,861,854Net Income 2021: $1,043,6022021Revenue 2022: $122,368,469Expenses 2022: $124,283,879Net Income 2022: -$1,915,4102022Revenue 2023: $211,673,214Expenses 2023: $210,566,721Net Income 2023: $1,106,4932023Revenue 2024: $222,349,887Expenses 2024: $219,731,275Net Income 2024: $2,618,6122024Revenue 2025: $85,490,437Expenses 2025: $85,127,589Net Income 2025: $362,8482025

Highlighted filing

2025

Revenue$85,490,437
Expenses$85,127,589
Net Income$362,848
Open 2025 Filing

Filings

Most recent year

2025 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$15,769,050
Liabilities
$10,327,867
Net assets
$5,441,183
Revenue
$85,490,437
Expenses
$85,127,589
Net income
$362,848
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$15.8$10.3$5.44$85.5$85.1$0.36
2024Detailed filing. Detailed filing data is available for this year.$41.7$34.7$6.95$222$220$2.62
2023Detailed filing. Detailed filing data is available for this year.$46.2$44.9$1.28$212$211$1.11
2022Detailed filing. Detailed filing data is available for this year.$12.6$12.1$0.45$122$124$1.92
2021Detailed filing. Detailed filing data is available for this year.$6.70$4.33$2.37$67.9$66.9$1.04
2020Detailed filing. Detailed filing data is available for this year.$7.80$6.48$1.32$62.9$63.0$0.17
2019Detailed filing. Detailed filing data is available for this year.$4.94$3.45$1.49$59.1$58.6$0.45
2018Detailed filing. Detailed filing data is available for this year.$2.98$1.94$1.04$60.3$60.0$0.34
2017Detailed filing. Detailed filing data is available for this year.$5.25$4.44$0.80$57.2$56.9$0.31
2016Detailed filing. Detailed filing data is available for this year.$4.67$4.08$0.59$54.5$54.3$0.19
2015Detailed filing. Detailed filing data is available for this year.$3.18$2.68$0.50$53.9$53.6$0.31
2014Detailed filing. Detailed filing data is available for this year.$1.80$1.62$0.18$53.3$53.2$0.11
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.90$1.83$0.07$51.9
2012Summary only. Only limited summary data is available for this year.$3.11$2.19$0.92$51.3$51.5$0.20
2011Summary only. Only limited summary data is available for this year.$4.79$3.67$1.12$46.1$46.1$0.00
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Mar 9, 2026
Return Version
2024v5.0
Gross Receipts
$85,490,437
Mission and Program Overview

Mission

To be the leader in providing safety, stability, and quality of life for all children by working with the community to strenghten the family unit.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$14,779,295$6,084,407▼ $8,694,888
Accounts Receivable$4,209,084$3,043,244▼ $1,165,840
Investments in Publicly Traded Securities$912,464$999,873▲ $87,409
Land, Buildings, and Equipment, Net$2,676,068$364,400▼ $2,311,668
Prepaid Expenses and Deferred Charges$118,910$120,460▲ $1,550
Total Assets$41,667,930$15,769,050▼ $25,898,880
Other Assets Total$18,972,109$5,156,666▼ $13,815,443
Liabilities
Unsecured Notes Loans Payable$19,159,472$5,228,935▼ $13,930,537
Accounts Payable and Accrued Expenses$9,926,234$4,735,825▼ $5,190,409
Deferred Revenue$4,437,066--
Other Liabilities$1,198,916$363,107▼ $835,809
Total Liabilities$34,721,688$10,327,867▼ $24,393,821
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$6,719,970$5,340,890▼ $1,379,080
Net Assets With Donor Restrictions$226,272$100,293▼ $125,979
Total Net Assets Fund Balance$6,946,242$5,441,183▼ $1,505,059
Total Liabilities and Net Assets / Fund Balance$41,667,930$15,769,050▼ $25,898,880

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$380,071$1,250,670$1,630,741
Other Land Buildings$-15,671$650,331$634,660
Other Assets Org$150,000--
Compensation and Service Providers
Top Officer Pay34th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Jennifer PetionPresident &FT$269,737$269,737
Jennifer PetionPresident & CEO-$269,737$269,737
Brian ZaletelCFOFT$179,791$179,791
Kenneth BartonGeneral CounFT$163,007$163,007
Kenneth BartonGeneral Counsel-$163,007$163,007
Christopher ComptonVice PresideFT$159,527$159,527
Christopher ComptonVice President-$159,527$159,527
Victoria WilsonVice PresideFT$156,760$156,760
Victoria WilsonVice President-$156,760$156,760
Jennifer PendergraphVice PresideFT$150,210$150,210
Jennifer PendergraphVice President-$150,210$150,210

Board Members and Trustees

NameTitle
Jennifer KatzensteinVice Chair
Kisha ShabazzVice Chair
Latonya SummersVice Chair
Suzanne LeggVice Chair
Akilah PopeDirector
Andrew ParkDirector
Joseph StronkoDirector
Paul MadsonDirector
Ronald CooneyDirector
Stephanie CardozoDirector
Susan Gottesman-jarzynaDirector

Highest Paid Contractors

ContractorServicesLocationCompensation
Jewish Family Community Service-8540 BAYCENTER RD, Jacksonville, FL 32256$9,311,223
Daniel Memorial-4203 SOUTHPOINT BLVD, Jacksonville, FL 32216$6,106,462
National Youth Advocate Program-1801 WATERMARK DRIVE STE 200, Columbus, OH 43215$5,130,465
Florida Blue-PO BOX 660299, Dallas, TX 75266-0299$4,109,444
Riverplace Blvd LP-1105 SCHROCL RD STE 204, Columbus, OH 43229$569,220
Revenue and Support

Revenue Composition

Contributions and Grants
$85,257,276
Program Service Revenue
$0
Investment Income
$113,158
Other Revenue
$120,003
All Other Contributions
$2,246,727
Change in Net Assets
$362,848

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Other Non Cash Contri Table174$186,637Fair Market Value (FMV)
Total Noncash Contributions174$186,637-

Audited Revenue Reconciliation

Revenue per Audited Statements
$85,490,437
Revenue Not Reported on Form 990
$438,124
Total Revenue per Audited Statements
$85,928,561
Total Revenue per Form 990
$85,490,437
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$71,398,112
Salaries, Compensation, and Employee Benefits$13,729,477
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$8,049,240$905,112-$8,954,352
Other Employee Benefits$1,842,880$137,434-$1,980,314
Current Officers, Directors, Trustees, and Key Employees$1,485,888$167,891-$1,653,779
Occupancy$912,063$236,441-$1,148,504
Payroll Taxes$718,582$108,006-$826,588
Fees for Services Other$443,759$55,687-$499,446
Insurance$289,661$53,857-$343,518
Pension Plan Contributions$276,184$38,260-$314,444
Depreciation Depletion$75,968$95,614-$171,582
All Other Expenses$103,208$55,162-$158,370
Advertising$136,649--$136,649
Travel$93,449$14,009-$107,458
Other Expenses$94,347$6,546-$100,893
Office Expenses$18,809$75,187-$93,996
Total Functional Expenses$83,178,383$1,949,206$0$85,127,589

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$85,565,639
Expenses per Audited Statements$85,127,589
Total Expenses per Form 990$85,127,589
Expenses Not Reported on Form 990$438,050
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Master Trust$363,107
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“The chief financial officer reviews the form 990 prior to filing.”

Form 990, Page 6, Part VI, Line 12C

“Officers and directors are required to sign a conflict of interest policy statement at beginning of the term and is updated annually.”

Form 990, Page 6, Part VI, Line 15A

“The executive committee of the board of directors determines the compensation of the chied executive officer based on his or her annual performance review.”

Form 990, Page 6, Part VI, Line 15B

“Chief executive officer determines the compensation of other officers and key employees based on annual performance evaluations in conjunction with the national salary schedule.”

Form 990, Page 6, Part VI, Line 19

“Governing documents, conflicts of interest policy, and financial statements are available to the public upon request.”

Filing and Contact Details

Filer

Filer Name
Family Support Services of
EIN
59-3759863
Phone
9045215800
Address
1300 RIVERPLACE BLVD NO 700, JACKSONVILLE, FL 32207

Signing Officer

Name
Jennifer Petion
Title
President & CEO
Phone
9045215800
Signed
2026-03-09
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jennifer Petion
Formed
2001
Legal Domicile
Fl
Voting Board Members
27
Independent Board Members
27
Employees
232
Volunteers
162

Preparer

Firm
Mka Advisory LLC
Address
501 S NEW YORK AVE STE 100, WINTER PARK, FL 32789-4241
Preparer
W Ed Moss Jr
Phone
4076445811
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 9

“Unconsolidation of fss suncoast -1,867,981”

Financial Statement Notes

Schedule D, Page 3, Part X

“Under section 501(c)(3) of the internal revenue code, family support service of north florida, inc. Is exempt from taxes on income other than unrelated business income. No unrelated business income has been identified. The organization utilizes the accounting requirements associated with uncertainty in income taxes using the provisions of financial accounting standards board (fasb) asc 740, income taxes. Using that guidance, tax positions initially need to recognized in the consolidated financial statements when it is more-likely-than-not the positions will be sustained upon examination by the tax authorities. It also provides guidance for derecognition, classification, interest, penalties, accounting in interim periods, disclosure and transitiion. As of june 30, 2024 and 2023, the organizartion has no uncertain tax provisions that qualify for recognition or disclosure in the consolidated financial statements.”

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm14KISHA SHABAZZ
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IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT &
IRS990/Form990PartVIISectionAGrp/TitleTxt1CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt2GENERAL COUN
IRS990/Form990PartVIISectionAGrp/TitleTxt3VICE PRESIDE
IRS990/Form990PartVIISectionAGrp/TitleTxt4VICE PRESIDE
IRS990/Form990PartVIISectionAGrp/TitleTxt5VICE PRESIDE
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt10VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16VICE CHAIR
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