Civic Intelligence

Operation New Hope Inc

EIN 59-3590360 • 501(c)3 • Jacksonville, FL

Profile

To create economic assistance to disadvantaged residents by creating jobs and housing.

1830 North Main StreetJacksonville, FL 32206

www.operationnewhope.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

67th percentile

0.36x

Higher debt load relative to assets than 67% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

47th percentile

0.20x

Higher debt load relative to revenue than 47% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

58th percentile

8.1%

Higher net margin than 58% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

46th percentile

$176,046

Higher top officer pay than 46% of similar nonprofits.

Top officer pay equals 1.3% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Asset Growth

93rd percentile

49%

Faster asset growth than 93% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Revenue Growth

85th percentile

52%

Faster revenue growth than 85% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets67th percentile

Assets

Up

$7,622,589

Up $2,513,642 (+49%) from 2023

Liabilities

Up

$2,743,200

Up $1,381,461 (+101%) from 2023

Net Assets

Up

$4,879,389

Up $1,132,181 (+30%) from 2023

Operations
Liabilities / Revenue47th percentileNet Margin58th percentile

Revenue

Up

$13,921,592

Up $4,790,952 (+52%) from 2023

Expenses

Up

$12,789,411

Up $3,661,573 (+40%) from 2023

Net Income

Up

$1,132,181

Up $1,129,379 (+40306%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth93rd percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$8.0M$6.0M$4.0M$2.0M$0Assets 2017: $6,516,088Liabilities 2017: $3,481,230Net Assets 2017: $3,034,8582017Assets 2018: $6,056,242Liabilities 2018: $3,268,709Net Assets 2018: $2,787,5332018Assets 2019: $5,964,590Liabilities 2019: $3,257,516Net Assets 2019: $2,707,0742019Assets 2020: $3,656,219Liabilities 2020: $377,169Net Assets 2020: $3,279,0502020Assets 2021: $4,588,999Liabilities 2021: $379,563Net Assets 2021: $4,209,4362021Assets 2022: $4,924,973Liabilities 2022: $1,180,567Net Assets 2022: $3,744,4062022Assets 2023: $5,108,947Liabilities 2023: $1,361,739Net Assets 2023: $3,747,2082023Assets 2024: $7,622,589Liabilities 2024: $2,743,200Net Assets 2024: $4,879,3892024

Highlighted filing

2024

Assets$7,622,589
Liabilities$2,743,200
Net Assets$4,879,389
Open 2024 Filing

Operations Trend

Revenue Growth85th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$15M$10M$5.0M$0-$5.0MRevenue 2017: $4,374,008Expenses 2017: $4,134,965Net Income 2017: $239,0432017Revenue 2018: $3,583,963Expenses 2018: $3,831,288Net Income 2018: -$247,3252018Revenue 2019: $4,221,626Expenses 2019: $4,302,085Net Income 2019: -$80,4592019Revenue 2020: $4,761,388Expenses 2020: $4,189,412Net Income 2020: $571,9762020Revenue 2021: $5,553,314Expenses 2021: $4,622,928Net Income 2021: $930,3862021Revenue 2022: $6,488,918Expenses 2022: $6,953,948Net Income 2022: -$465,0302022Revenue 2023: $9,130,640Expenses 2023: $9,127,838Net Income 2023: $2,8022023Revenue 2024: $13,921,592Expenses 2024: $12,789,411Net Income 2024: $1,132,1812024

Highlighted filing

2024

Revenue$13,921,592
Expenses$12,789,411
Net Income$1,132,181
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$7,622,589
Liabilities
$2,743,200
Net assets
$4,879,389
Revenue
$13,921,592
Expenses
$12,789,411
Net income
$1,132,181
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.62$2.74$4.88$13.9$12.8$1.13
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$5.11$1.36$3.75$9.13$9.13$0.00
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.92$1.18$3.74$6.49$6.95$0.47
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.59$0.38$4.21$5.55$4.62$0.93
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$3.66$0.38$3.28$4.76$4.19$0.57
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.96$3.26$2.71$4.22$4.30$0.08
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$6.06$3.27$2.79$3.58$3.83$0.25
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.52$3.48$3.03$4.37$4.13$0.24
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Jun 20, 2025
Return Version
2024v5.1
Gross Receipts
$13,957,713
Mission and Program Overview

Mission

To create economic assistance to disadvantaged residents by creating jobs and housing.

Balance Sheet Detail
LineBeginningEndChange
Assets
Pledges and Grants Receivable$2,638,003$3,449,341▲ $811,338
Land, Buildings, and Equipment, Net$1,241,707$1,533,264▲ $291,557
Cash and Non-Interest-Bearing Accounts$409,495$884,028▲ $474,533
Prepaid Expenses and Deferred Charges$148,739$324,441▲ $175,702
Inventories for Sale or Use$45,220$46,591▲ $1,371
Savings and Temporary Cash Investments$24,802$0▼ $24,802
Intangible Assets-$10,389-
Accounts Receivable$1,947--
Total Assets$5,108,947$7,622,589▲ $2,513,642
Other Assets Total$599,034$1,374,535▲ $775,501
Liabilities
Other Liabilities$961,835$1,874,815▲ $912,980
Mortgage Notes Payable Secured by Investment Property$211,072$667,537▲ $456,465
Accounts Payable and Accrued Expenses$188,832$200,848▲ $12,016
Total Liabilities$1,361,739$2,743,200▲ $1,381,461
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$3,747,208$4,879,389▲ $1,132,181
Total Net Assets Fund Balance$3,747,208$4,879,389▲ $1,132,181
Total Liabilities and Net Assets / Fund Balance$5,108,947$7,622,589▲ $2,513,642

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$366,931$1,969,141$2,336,072
Buildings$890,577$311,271$1,201,848
Land$275,756-$275,756
Other Assets Org$1,374,535--
Compensation and Service Providers
Top Officer Pay46th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Reginald FullwoodPresident/CEOFT$176,046$176,046
Amanda MahanChief Communications OfficFT$118,401$118,401
Corvus WhitakerCPOFT$107,841$107,841
Mary CroxtonCAOFT$104,571$104,571
Sytisha ClaycombCOOFT$87,695$87,695
Chester SpellmanMember-$20,000$20,000

Board Members and Trustees

NameTitle
Coley JonesChair
Josh MartinoVice Chair
Kevin GayFounder
Ashley PrattMember
Charlotte SmithMember
Coral MessinaMember
Harold CrawMember
Karen HoltMember
Lori SmithMember
Monte RichardsonMember
Stephen ColsonMember
Terri WallMember
Walette StanforMember

Highest Paid Contractors

ContractorServicesLocationCompensation
Incomm Digital Solutions LLCStipends For Clients8935 PROMINENCE PARKWAY, Jacksonville, FL 32256$579,975
Workforce Industrial TrainingTraining For Clients3988 EMILIO LANE, Jacksonville, FL 32226$405,600
All Construction Group Of North FloridaBuilding Repair12654 WEEPING BRANCH CIRCLE, Jacksonville, FL 32218$277,141
Namhar LLCTraining For Clients6571 BIG STONE FRIVE, Jacksonville, FL 32244$191,400
Ncr Building Orlando LLCOffice/facilities Rent1021 ROYAL GARDEN CIR 387, Lake Mary, FL 32746$137,073
Revenue and Support

Revenue Composition

Contributions and Grants
$13,898,505
Program Service Revenue
$11,644
Investment Income
$11,443
Other Revenue
$0
All Other Contributions
$13,847,674
Change in Net Assets
$1,132,181

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeReported AmountValuation Method
Other Non Cash Contri Table$45,800Invoice
Other Non Cash Contri Table$23,000Fair market value
Other Non Cash Contri Table$4,768Fair market value
Other Non Cash Contri Table$3,125Fair market value
Total Noncash Contributions$76,693-

Audited Revenue Reconciliation

Revenue per Audited Statements
$13,921,592
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Total Revenue per Audited Statements
$13,921,592
Total Revenue per Form 990
$13,921,592
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$6,551,831
Grants and Similar Amounts Paid$3,710,091
Other Expenses$2,527,489
Total Fundraising Expense$112,651
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$4,371,903$546,327$599$4,918,829
Grants to Domestic Individuals$3,710,091--$3,710,091
Other Employee Benefits$654,217$81,959$2,209$738,385
Current Officers, Directors, Trustees, and Key Employees$395,746$66,631$24,336$486,713
Information Technology$383,767$77,399$18,404$479,570
Payroll Taxes$361,127$45,009$1,768$407,904
Depreciation Depletion$187,042$49,878$12,469$249,389
Fees for Services Lobbying-$201,486-$201,486
Occupancy$168,012$12,372$3,095$183,479
Office Expenses$106,848$32,815$2,458$142,121
Travel$97,425$22,648$890$120,963
Advertising$100,913$2,675$1,270$104,858
Insurance$58,159$15,509$3,877$77,545
All Other Expenses$42,055$31,729$167$73,951
Other Expenses$324,313$24,949$36,121$61,070
Interest$6,499$26,389$427$33,315
Total Functional Expenses$11,160,180$1,516,580$112,651$12,789,411

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$12,789,411
Total Expenses per Audited Statements$12,789,411
Total Expenses per Form 990$12,789,411
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$36,121
Fundraising Gross Income$36,121
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Orlando HSH 5K$32,833$12,836$12,835$1
The Art of Hope$31,786$5,114$5,113$1
Total Events$86,828$36,121$36,121$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating lease liability$1,381,689
Salaries payable$257,838
Employee benefits payable$106,842
Payroll taxes payable$57,443
PEO liabilities$50,146
Employee benefits payable$18,961
Credit card payable$1,497
Accrued workers compensation$399
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, line 11B

“The organization provides a copy of the Form 990 to amy member of the board who requests it. The Form 990 is reviewed by the Chief Financial Officer prior to remitting to the Internal Revenue Service.”

Form 990, Part VI, Section B, line 12C

“The Board signs a conflict of interest statement annually.”

Form 990, Part VI, Section B, line 15

“The Board of Directors conducts market research for positions using other non profits and the Guidestar compensation guide.”

Form 990, Part VI, Section C, line 19

“The policies and procedures are available upon request.”

Filing and Contact Details

Filer

Filer Name
Operation New Hope Inc
EIN
59-3590360
Address
1830 North Main Street, Jacksonville, FL 32206

Signing Officer

Name
Reginald Fullwood
Title
CEO
Phone
9043544673
Signed
2025-06-20
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Reginald Fullwood
Formed
1999
Legal Domicile
Fl
Voting Board Members
14
Independent Board Members
14
Employees
130
Volunteers
80

Preparer

Firm
Masters Smith & Wisby PA
Address
4651 Salisbury Road Suite 185, Jacksonville, FL 32256
Preparer
David W Howie CPA
Phone
9043962202
Supplemental Narrative

Financial Statement Notes

Part X, Line 2:

“The Organization applies generally accepted accounting principles related to income tax uncertainties. The Organization has determined that there were no unrecognized tax benefits for the year ended December 31, 2024. The tax years that remain subject to examiniation are 2024, 2023, 2022 and 2021.”

Part XI, Line 2D - Other Adjustments:

“Expenses directly related to fundraising events”

Part XII, Line 2D - Other Adjustments:

“Expenses directly related to fundraising events”

Part X, Line 2

“The Organization is a tax-exempt orginization as defined in section 501(C)(3) of the Internal Revenue code. The Organization is exempt from federal and state income taxes on related income pursuant to section 501(A) of the Internal Revenue code and chapter 220.13 of the Florida statutes, respectively.”

Raw XML AppendixShowing 400 of 690 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
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IRS990/ActivityOrMissionDesc0To create economic assistance to disadvantaged residents by creating jobs and housing.
IRS990/AdvertisingGrp/FundraisingAmt01270
IRS990/AdvertisingGrp/ManagementAndGeneralAmt02675
IRS990/AdvertisingGrp/ProgramServicesAmt0100913
IRS990/AdvertisingGrp/TotalAmt0104858
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IRS990/AuditCommitteeInd01
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IRS990/BooksInCareOfDetail/PhoneNum09043544673
IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt01830 N Main Street
IRS990/BooksInCareOfDetail/USAddress/CityNm0Jacksonville
IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd0FL
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IRS990/CompensationFromOtherSrcsInd00
IRS990/CompensationProcessCEOInd01
IRS990/CompensationProcessOtherInd01
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IRS990/ConservationEasementsInd00
IRS990/ConsolidatedAuditFinclStmtInd00
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IRS990/Desc0The Ready 4 Work/Release/Success programs of Operation New Hope provide life and job skills for individuals who were previously incarcerated. The programs also provided the needed support services such as housing, mental health and transportation to enable participation in the programs. Family reunification is also a major part of the programs. Once the participant completes a multi-week program of training and support, ONH assists with finding employment and then provides continued support services for one year. In 2024,3026 participants were served.
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IRS990/Form990PartVIISectionAGrp/PersonNm3Harold Craw
IRS990/Form990PartVIISectionAGrp/PersonNm4Coley Jones
IRS990/Form990PartVIISectionAGrp/PersonNm5Josh Martino
IRS990/Form990PartVIISectionAGrp/PersonNm6Coral Messina
IRS990/Form990PartVIISectionAGrp/PersonNm7Monte Richardson
IRS990/Form990PartVIISectionAGrp/PersonNm8Charlotte Smith
IRS990/Form990PartVIISectionAGrp/PersonNm9Lori Smith
IRS990/Form990PartVIISectionAGrp/PersonNm10Walette Stanfor
IRS990/Form990PartVIISectionAGrp/PersonNm11Ashley Pratt
IRS990/Form990PartVIISectionAGrp/PersonNm12Kevin Gay
IRS990/Form990PartVIISectionAGrp/PersonNm13Reginald Fullwood
IRS990/Form990PartVIISectionAGrp/PersonNm14Sytisha Claycomb
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IRS990/Form990PartVIISectionAGrp/PersonNm16Corvus Whitaker
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