Civic Intelligence

The Arc of Palm Beach County Inc

EIN 59-0883386 • 501(c)3 • Riviera Beach, FL

Profile

The mission of The Arc of Palm Beach County is to improve the lives of children and adults with developmental disabilities, and their families, through services, education, and advocacy. To accomplish this mission, The Arc supports programs throughout Palm Beach County that touch the lives of more than 2,000 families each year. The agency divides its programs into five groups: Prevention Services, Family services, Community Living Services, Residential Services and Education Services. These specialized programs teach the skills needed to foster increased independence and to help those we serve to live their best and most productive lives. As a 501(c)(3) not-for-profit organization, The Arc depends on gifts and grants to fund its work.

1201 Australian AvenueRiviera Beach, FL 33404-6635

www.arcpbc.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

51st percentile

0.18x

Higher debt load relative to assets than 51% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Liabilities / Revenue

53rd percentile

0.25x

Higher debt load relative to revenue than 53% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Net Margin

19th percentile

-8.8%

Higher net margin than 19% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Top Officer Pay

64th percentile

$229,942

Higher top officer pay than 64% of similar nonprofits.

Top officer pay equals 1.3% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Asset Growth

21st percentile

-3.5%

Faster asset growth than 21% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2024 to 2025

Revenue Growth

56th percentile

10%

Faster revenue growth than 56% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2024 to 2025

Assets

Down

$24,312,858

Down $1,804,457 (-6.9%) from 2023

Liabilities

Down

$3,520,250

Down $563,398 (-14%) from 2023

Net Assets

Down

$20,792,608

Down $1,241,059 (-5.6%) from 2023

Revenue

Down

$15,505,119

Down $1,818,604 (-10%) from 2023

Expenses

Up

$17,783,618

Up $1,110,455 (+6.7%) from 2023

Net Income

Down

-$2,278,499

Down $2,929,059 (-450%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$30M$20M$10M$0Assets 2010: $3,556,655Liabilities 2010: $2,191,230Net Assets 2010: $1,365,4252010Assets 2011: $3,321,269Liabilities 2011: $2,121,594Net Assets 2011: $1,199,6752011Assets 2012: $3,179,642Liabilities 2012: $1,998,692Net Assets 2012: $1,180,9502012Assets 2013: $3,306,185Liabilities 2013: $1,835,735Net Assets 2013: $1,470,4502013Assets 2014: $3,166,500Liabilities 2014: $1,632,558Net Assets 2014: $1,533,9422014Assets 2015: $3,069,766Liabilities 2015: $1,771,252Net Assets 2015: $1,298,5142015Assets 2016: $3,106,922Liabilities 2016: $1,449,260Net Assets 2016: $1,657,6622016Assets 2017: $3,532,550Liabilities 2017: $1,483,885Net Assets 2017: $2,048,6652017Assets 2018: $4,303,723Liabilities 2018: $1,336,539Net Assets 2018: $2,967,1842018Assets 2019: $4,799,451Liabilities 2019: $1,505,796Net Assets 2019: $3,293,6552019Assets 2020: $6,315,807Liabilities 2020: $2,913,033Net Assets 2020: $3,402,7742020Assets 2021: $7,019,163Liabilities 2021: $1,656,308Net Assets 2021: $5,362,8552021Assets 2022: $7,976,053Liabilities 2022: $2,537,421Net Assets 2022: $5,438,6322022Assets 2023: $26,117,315Liabilities 2023: $4,083,648Net Assets 2023: $22,033,6672023Assets 2024: $24,312,858Liabilities 2024: $3,520,250Net Assets 2024: $20,792,6082024

Highlighted filing

2024

Assets$24,312,858
Liabilities$3,520,250
Net Assets$20,792,608

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$20M$10M$0-$10MExpenses 2010: $5,109,2702010Expenses 2011: $5,477,0222011Expenses 2012: $5,562,9832012Revenue 2013: $6,351,991Expenses 2013: $6,062,491Net Income 2013: $289,5002013Revenue 2014: $6,635,917Expenses 2014: $6,531,121Net Income 2014: $104,7962014Revenue 2015: $6,413,897Expenses 2015: $6,607,924Net Income 2015: -$194,0272015Revenue 2016: $7,155,518Expenses 2016: $6,753,449Net Income 2016: $402,0692016Revenue 2017: $7,537,955Expenses 2017: $7,055,871Net Income 2017: $482,0842017Revenue 2018: $8,455,600Expenses 2018: $7,488,668Net Income 2018: $966,9322018Revenue 2019: $7,994,303Expenses 2019: $7,619,728Net Income 2019: $374,5752019Revenue 2020: $8,023,279Expenses 2020: $7,854,847Net Income 2020: $168,4322020Revenue 2021: $9,900,514Expenses 2021: $7,891,862Net Income 2021: $2,008,6522021Revenue 2022: $9,033,440Expenses 2022: $8,908,837Net Income 2022: $124,6032022Revenue 2023: $17,323,723Expenses 2023: $16,673,163Net Income 2023: $650,5602023Revenue 2024: $15,505,119Expenses 2024: $17,783,618Net Income 2024: -$2,278,4992024

Highlighted filing

2024

Revenue$15,505,119
Expenses$17,783,618
Net Income-$2,278,499

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$24.3$3.52$20.8$15.5$17.8$2.28
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$26.1$4.08$22.0$17.3$16.7$0.65
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.98$2.54$5.44$9.03$8.91$0.12
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.02$1.66$5.36$9.90$7.89$2.01
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$6.32$2.91$3.40$8.02$7.85$0.17
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.80$1.51$3.29$7.99$7.62$0.37
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.30$1.34$2.97$8.46$7.49$0.97
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.53$1.48$2.05$7.54$7.06$0.48
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$3.11$1.45$1.66$7.16$6.75$0.40
2015Detailed filing. Detailed filing data is available for this year.$3.07$1.77$1.30$6.41$6.61$0.19
2014Detailed filing. Detailed filing data is available for this year.$3.17$1.63$1.53$6.64$6.53$0.10
2013Summary only. Only limited summary data is available for this year.$3.31$1.84$1.47$6.35$6.06$0.29
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.18$2.00$1.18$5.56
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.32$2.12$1.20$5.48
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.56$2.19$1.37$5.11
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Oct 1, 2023 to Sep 30, 2024
Signed
Jul 10, 2025
Return Version
2023v6.0
Gross Receipts
$16,633,101
Mission and Program Overview

Mission

The arc of palm beach county envisions a community where every person feels welcome, connected and accepted. The arc is changing the conversation around disabilities by defying definitions, inspiring possibilities and improving the lives of the people (see schedule o)we serve, their families, and our community. In order to accomplish this mission, the arc operates programs throughout palm beach county which deliver services to individuals with developmental disabilities from infancy through adulthood, as well as to families in need of support.

The arc promotes and protects the human rights of people with intellectual and developmental disabilities and actively supports their full inclusion and participation in the community throughout their lifetimes.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$21,142,361$20,485,792▼ $656,569
Savings and Temporary Cash Investments$2,731,852$2,118,125▼ $613,727
Pledges and Grants Receivable$1,627,617$1,226,303▼ $401,314
Prepaid Expenses and Deferred Charges$84,867$110,525▲ $25,658
Cash and Non-Interest-Bearing Accounts$1,614$2,372▲ $758
Total Assets$26,117,315$24,312,858▼ $1,804,457
Other Assets Total$529,004$369,741▼ $159,263
Liabilities
Accounts Payable and Accrued Expenses$1,588,996$2,149,105▲ $560,109
Other Liabilities$1,215,491$813,881▼ $401,610
Deferred Revenue$393,650$291,042▼ $102,608
Escrow Account Liability$204,979$224,722▲ $19,743
Mortgage Notes Payable Secured by Investment Property$680,532$41,500▼ $639,032
Total Liabilities$4,083,648$3,520,250▼ $563,398
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$20,918,076$19,272,013▼ $1,646,063
Net Assets With Donor Restrictions$1,115,591$1,520,595▲ $405,004
Total Net Assets Fund Balance$22,033,667$20,792,608▼ $1,241,059
Total Liabilities and Net Assets / Fund Balance$26,117,315$24,312,858▼ $1,804,457

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$14,144,619$5,824,294$19,968,913
Land$3,574,933-$3,574,933
Other Land Buildings$1,855,911-$1,855,911
Equipment$910,329$274,800$1,185,129

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2023$28,860-→ $0-$28,860
2022$24,826-▲ $4,034-$28,860
2021$28,703-▼ $3,811-$24,826
2020$27,281-▲ $1,422-$28,703
2019$26,432-▲ $849-$27,281
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Kimberly MccartenFormer CEOFT$372,039$9,345$381,384
Russell GreeneVP FinanceFT$216,036$9,345$225,381
Ellen Perry MarshallCOOFT$161,015$9,345$170,360
Ruth AcostaDirectorFT$104,330-$104,330
Pamela PayneCEOFT$50,769$8,591$59,360
John PetersCFOFT$33,868$8,591$42,459

Board Members and Trustees

NameTitle
Kurt GehringBoard Chair
Beverlee RaymondBoard Member
Carol HochstaedtBoard Member
Jennifer PelusoBoard Member
Keith EpsteinBoard Member
Laura FowlerBoard Member
Margaret PearsonBoard Member
Melanie JacobsonBoard Member
Michelle Martin-carrBoard Member
Richard GaffBoard Member
Ricky WadeBoard Member
Tara EvansSecretary
David ApplebaumTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$10,119,654
Program Service Revenue
$4,513,048
Investment Income
$555,666
Other Revenue
$316,751
All Other Contributions
$3,727,885
Change in Net Assets
$-2,278,499

Audited Revenue Reconciliation

Revenue per Audited Statements
$14,995,760
Revenue Not Reported on Financial Statements
$509,359
Revenue Not Reported on Form 990
$990,611
Other Revenue Adjustments
$509,359
Total Revenue per Audited Statements
$15,986,371
Total Revenue per Form 990
$15,505,119
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$13,464,513
Other Expenses$4,249,639
Total Fundraising Expense$782,023
Grants and Similar Amounts Paid$69,466
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$7,883,265$1,762,431$341,668$9,987,364
Other Employee Benefits$1,277,970$300,641$37,984$1,616,595
Current Officers, Directors, Trustees, and Key Employees$809,875$181,061$35,101$1,026,037
Payroll Taxes$659,584$147,688$27,245$834,517
Depreciation Depletion$255,413$516,484$2,790$774,687
Insurance$136,765$572,607-$709,372
Occupancy$509,233$180,566$8,157$697,956
Fees for Services Other$416,275$132,564$25,010$573,849
Information Technology$80,790$138,158$6,825$225,773
Other Expenses$166,368$39,100$378$205,846
Interest-$98,572-$98,572
Fees for Services Accounting-$84,375-$84,375
Grants to Domestic Individuals$69,466--$69,466
Fees for Services Legal-$30,528-$30,528
Conferences and Meetings$24,722$3,350$930$29,002
All Other Expenses$1,952,029$-2,745,980$269,059$-524,892
Total Functional Expenses$14,979,185$2,022,410$782,023$17,783,618

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$18,774,012
Expenses per Audited Statements$17,783,618
Total Expenses per Form 990$17,783,618
Expenses Not Reported on Form 990$990,394
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$412,442
Fundraising Direct Expenses$151,119
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Gala$355,021$339,922$114,116$225,806
Golf$72,520$72,520$37,003$35,517
Total Events$427,541$412,442$151,119$261,323
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Pension Benefit Gty Settlement$513,005
Lease Liabilities$300,876
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

The arc's finance committee, which includes the board chair, vice-chair and treasurer, reviews the form 990 in detail, a copy of the form 990 is then sent to each board member in advance of the full board meeting and is approved by the board prior to being filed with the irs.

Form 990, Part VI, Section B, Line 12C

At its annual meeting of trustees, each trustee acknowledges in writing, receipt of the organization's conflict of interest policy and declares any known conflicts. By policy, if a trustee has a conflict with any item presented to the board, the trustee must remove himself or herself from discussion and abstain from voting.

Form 990, Part VI, Section B, Line 15

A compensation committee is convened to review and set the compensation of the ceo and cfo. The committee consists of members of the board of directors, including the chair and treasurer. The committee reviews the past performance of the ceo and cfo to determine if compensation is worthy of adjustment. The committee also reviews the form 990s of similar not-for-profits' ceo and cfo compensation. Any adjustments in compensation are presented to the executive committee and board of trustees for approval.

Form 990, Part VI, Section C, Line 19

The organization does not generally make its governing documents, conflict of interest policy or financial statements available to the public, unless a specific request for them is received. The organization then complies with those requests.

Filing and Contact Details

Filer

Filer Name
The Arc of Palm Beach County Inc
EIN
59-0883386
Phone
5618423213
Address
1201 AUSTRALIAN AVENUE, RIVIERA BEACH, FL 33404-6635

Signing Officer

Name
John Peters
Title
CFO
Phone
5618423213
Signed
2025-07-10
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Pamela Payne
Formed
1958
Legal Domicile
Fl
Voting Board Members
13
Independent Board Members
13
Employees
372
Volunteers
250

Preparer

Firm
Templeton & Company Llp
Address
222 LAKEVIEW AVENUE SUITE 1200, WEST PALM BEACH, FL 33401
Preparer
Walt Maxwell
Phone
5617989988
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 9

Adjustment to pbgc settlement discount: during the year, the organization recorded a nonoperating adjustment of $182,770 to reflect the change in the present value of its settlement obligation with the pension benefit guaranty corporation (pbgc). This adjustment results from applying the discount rate to updated future payment obligations and aligns with the terms of the pbgc settlement agreement. Transfer of fund balance - palm beach habitation center, inc the assets owned by palm beach habilitation center, inc. In the amount of $1,219,993 were transfered to the arc of palm county, inc. On october 1, 2023.

FORM 990, PART XI, LINE 9:

Adjustment to discount on settlement with pbgc -182,770. Transfer of fund balance - palm beach habilitation center, inc. 1,219,993.

FORM 990, PART XII, LINE 2C:

The organization did not change either its oversight process or selection process during the tax year.

Financial Statement Notes

PART IV, LINE 1B:

The arc of palm beach county, inc. Serves as custodian for client accounts.

PART V, LINE 4:

The intended use of the arc's endowment fund is to hold, invest and grow certain donations for the future use and benefit of the organization. Principal contributions will remain in the endowment. Income generated from investments may be used for operations and programs.

PART X, LINE 2:

The arc is a not-for-profit organization that is exempt from income taxes under internal revenue code section 501(c)(3). Accordingly, no provision for income taxes is recorded in the accompanying financial statements. Management analyzes tax positions in jurisdictions where it is required to file income tax returns. Based on its evaluation, management did not identify any tax positions for which it is reasonably possible that the total amounts of unrecognized tax benefits will significantly increase or decrease. Interest and penalties attributable to income taxes, if any, are included in operating expenses. No such interest or penalties were recorded for the years 2024 and 2023. The arc is no longer subject to income tax examinations for fiscal years prior to september 30, 2021.

PART XI, LINE 2D - OTHER ADJUSTMENTS:

Sales of inventory, net of cogs - palm beach habilitation center inc. 179,649. Medicaid revenue - palm beach habilitation center inc. 693,800. All other contributions - palm beach habilitation center, inc. 116,945.

PART XI, LINE 4B - OTHER ADJUSTMENTS:

Gain on sale of property and equipment, net 509,359.

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Program expenses reported in palm beach habilitation center, inc. 990,394.

PART XII, LINE 4B - OTHER ADJUSTMENTS:

Employee retention credit professional fees

Raw XML AppendixShowing 400 of 773 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0THE ARC PROMOTES AND PROTECTS THE HUMAN RIGHTS OF PEOPLE WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES AND ACTIVELY SUPPORTS THEIR FULL INCLUSION AND PARTICIPATION IN THE COMMUNITY THROUGHOUT THEIR LIFETIMES.
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IRS990/Form990PartVIISectionAGrp/TitleTxt13VP FINANCE
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IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18FORMER CEO
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IRS990/MissionDesc0THE ARC OF PALM BEACH COUNTY ENVISIONS A COMMUNITY WHERE EVERY PERSON FEELS WELCOME, CONNECTED AND ACCEPTED. THE ARC IS CHANGING THE CONVERSATION AROUND DISABILITIES BY DEFYING DEFINITIONS, INSPIRING POSSIBILITIES AND IMPROVING THE LIVES OF THE PEOPLE WE SERVE, THEIRFAMILIES, AND OUR COMMUNITY. IN ORDER TO ACCOMPLISH THIS MISSION, THE ARC OPERATES PROGRAMS THROUGHOUT PALM BEACH COUNTY WHICH DELIVER SERVICES TO INDIVIDUALS WITH DEVELOPMENTAL DISABILITIES FROM INFANCY THROUGH ADULTHOOD, AS WELL AS TO FAMILIES IN NEED OF SUPPORT.
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IRS990/ProgSrvcAccomActy2Grp/Desc0RESIDENTIAL SERVICES - PROVIDES COMMUNITY-BASED HOMES FOR ADULTS WITH DEVELOPMENTAL DISABILITIES. THESE HOMES ARE DESIGNED TO HELP ADULTS OVER THE AGE OF 21 LEARN TO LIVE ON THEIR OWN BY ACQUIRING NEW SKILLS WHICH ENHANCE THEIR QUALITY OF LIFE AND HELP THEM ACHIEVE THEIR HIGHEST LEVEL OF INDEPENDENCE. THE ARC CURRENTLY OPERATES THE FOLLOWING RESIDENCES:1. ELEANOR TRACHTENBERG RESIDENCE (INCLUDING TENZER APARTMENTS)2. PONEY MARTIN RESIDENCE3. SIPPORTA RESIDENCE4. BICKEL RESIDENCE
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IRS990/ProgSrvcAccomActy2Grp/RevenueAmt02947808
IRS990/ProgSrvcAccomActy3Grp/Desc0ADULT CAREER EDUCATION - THE ARC HELPS PEOPLE WITH DEVELOPMENTAL DISABILITIES BECOME INDEPENDENT AND INVOLVED IN THE COMMUNITY THROUGH A HANDS-ON LEARNING EXPERIENCES WHICH INCLUDES LIFE SKILLS COACHING, SUPERVISED WORK EXPERIENCES, VOCATIONAL TRAINING, AND JOB-SKILLS TRAINING. EMPLOYMENT COACHES HELP THOSE SERVED TO OBTAIN APPROPRIATE EMPLOYMENT AS WELL AS ASSISTING THEM TO MASTER THEIR JOB SKILLS.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt02666901
IRS990/ProgSrvcAccomActy3Grp/GrantAmt031454
IRS990/ProgSrvcAccomActyOtherGrp/Desc0CHARTER SCHOOLS - SEAGULL ACADEMY FOR INDEPENDENT LIVING (SEAGULL ACADEMY) AND POTENTIALS CHARTER SCHOOLS (POTENTIALS) ARE AFFILIATED WITH THE SCHOOL DISTRICT OF PALM BEACH COUNTY. BOTH POTENTIALS AND SEAGULL ACADEMY PROVIDE A CUTTING-EDGE APPROACH TO EDUCATING STUDENTS FROM PRE-KINDERGARTEN THROUGH AGE 22 IN A SMALL CLASS ENVIRONMENT WITH INNOVATIVE METHODS DESIGNED TO HELP STUDENTS DEVELOP AND SUCCEED THROUGH THEIR INTENSIVE EDUCATIONAL, VOCATIONAL, AND THERAPEUTIC MODELS.THRIFT STORE - SINGLE THRIFT STORE LOCATION IN PALM SPRINGS, FLORIDA. THE ARC COLLECTS DONATED ITEMS FROM THE GENERAL PUBLIC AND SELLS THEM FOR THE BENEFIT OF ITS REHABILITATIVE PROGRAMS.RESPITE AND RECREATION SERVICES - OFFERS A VARIETY OF RECREATIONAL CAMP EXPERIENCES FOR CHILDREN, TEENS AND YOUNG ADULTS. WELL TRAINED STAFF FACILITATE A SAFE, ACTIVE COMMUNITY-BASED EXPERIENCE WITH DEVELOPMENTAL, SOCIAL AND BEHAVIORAL SUPPORT SERVICES TO YOUTH ENROLLED IN APPROVED AFTERSCHOOL, DAY CAMP AND SUMMER CAMP PROGRAMS THROUGHOUT THE COUNTY. RESPITE SERVICES CONSISTS OF IN-HOME CARE TO CHILDREN WITH DEVELOPMENT DELAY WHICH ALLOWS THE PARENTS THE OPPORTUNITY TO BALANCE THEIR LIVES AND RECHARGE.FAMILY SUPPORT SERVICES PROVIDES DIRECT SUPPORT AND REFERRAL SERVICES FOR FAMILIES WITH CHILDREN OF ANY AGE WITH DEVELOPMENTAL DISABILITIES. IT SERVES AS THE GATEWAY INTO THE AGENCY, HELPING TO ACQUAINT NEW FAMILIES WITH EVERYTHING THE ARC HAS TO OFFER.
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