Civic Intelligence

Palmetto Goodwill Services

EIN 57-0632511 • 501(c)3 • North Charleston, SC

View Organization Page

Profile

Palmetto goodwill services' mission that we are changing lives by providing equitable access to training, education, and employment. Our vision for the future is where every member of our community has an opportunity to thrive. Palmetto goodwill services enriches the lives of people while providing quality service to customers. Work and training opportunities are provided through contract service work performed for governmental entities and commercial customers. Customers rely on goodwill to provide food service, custodial, groundskeeping, mailroom and american sign language instruction. Work skills attained through ability one contract sites help people with disabilities become more self-sufficient.

2150 Eagle Dr Bldg 100North Charleston, SC 29406

www.palmettogoodwill.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

71st percentile

0.41x

Higher debt load relative to assets than 71% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

68th percentile

0.47x

Higher debt load relative to revenue than 68% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

49th percentile

4.0%

Higher net margin than 49% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

92nd percentile

$543,239

Higher top officer pay than 92% of similar nonprofits.

Top officer pay equals 2.9% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Asset Growth

75th percentile

14%

Faster asset growth than 75% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Revenue Growth

30th percentile

-1.7%

Faster revenue growth than 30% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets71st percentile

Assets

Up

$21,293,981

Up $2,655,513 (+14%) from 2023

Liabilities

Up

$8,823,230

Up $1,935,718 (+28%) from 2023

Net Assets

Up

$12,470,751

Up $719,795 (+6.1%) from 2023

Operations
Liabilities / Revenue68th percentileNet Margin49th percentile

Revenue

Down

$18,837,828

Down $321,300 (-1.7%) from 2023

Expenses

Down

$18,079,274

Down $292,603 (-1.6%) from 2023

Net Income

Down

$758,554

Down $28,697 (-3.6%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth75th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$100M$50M$0Assets 2010: $37,383,749Liabilities 2010: $29,105,451Net Assets 2010: $8,278,2982010Assets 2011: $42,763,201Liabilities 2011: $32,125,474Net Assets 2011: $10,637,7272011Assets 2012: $64,611,566Liabilities 2012: $48,392,318Net Assets 2012: $16,219,2482012Assets 2013: $78,002,452Liabilities 2013: $56,706,420Net Assets 2013: $21,296,0322013Assets 2014: $81,748,348Liabilities 2014: $57,551,562Net Assets 2014: $24,196,7862014Assets 2015: $83,278,072Liabilities 2015: $57,297,738Net Assets 2015: $25,980,3342015Assets 2016: $5,670,949Liabilities 2016: $1,259,220Net Assets 2016: $4,411,7292016Assets 2017: $7,569,047Liabilities 2017: $2,224,274Net Assets 2017: $5,344,7732017Assets 2018: $8,359,831Liabilities 2018: $1,706,518Net Assets 2018: $6,653,3132018Assets 2019: $10,625,881Liabilities 2019: $3,411,271Net Assets 2019: $7,214,6102019Assets 2020: $11,692,714Liabilities 2020: $2,737,738Net Assets 2020: $8,954,9762020Assets 2021: $13,601,818Liabilities 2021: $3,404,745Net Assets 2021: $10,197,0732021Assets 2022: $15,989,652Liabilities 2022: $5,081,816Net Assets 2022: $10,907,8362022Assets 2023: $18,638,468Liabilities 2023: $6,887,512Net Assets 2023: $11,750,9562023Assets 2024: $21,293,981Liabilities 2024: $8,823,230Net Assets 2024: $12,470,7512024

Highlighted filing

2024

Assets$21,293,981
Liabilities$8,823,230
Net Assets$12,470,751
Open 2024 Filing

Operations Trend

Revenue Growth30th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$60M$40M$20M$0Expenses 2010: $30,405,0922010Expenses 2011: $33,973,0172011Expenses 2012: $38,855,3232012Revenue 2013: $45,178,093Expenses 2013: $41,110,533Net Income 2013: $4,067,5602013Revenue 2014: $46,877,869Expenses 2014: $44,037,956Net Income 2014: $2,839,9132014Revenue 2015: $46,790,994Expenses 2015: $44,902,671Net Income 2015: $1,888,3232015Revenue 2016: $14,257,111Expenses 2016: $13,242,731Net Income 2016: $1,014,3802016Revenue 2017: $14,270,286Expenses 2017: $13,337,242Net Income 2017: $933,0442017Revenue 2018: $15,667,333Expenses 2018: $14,358,793Net Income 2018: $1,308,5402018Revenue 2019: $16,353,107Expenses 2019: $15,791,810Net Income 2019: $561,2972019Revenue 2020: $16,594,100Expenses 2020: $14,853,734Net Income 2020: $1,740,3662020Revenue 2021: $17,429,442Expenses 2021: $16,187,345Net Income 2021: $1,242,0972021Revenue 2022: $18,157,283Expenses 2022: $17,433,706Net Income 2022: $723,5772022Revenue 2023: $19,159,128Expenses 2023: $18,371,877Net Income 2023: $787,2512023Revenue 2024: $18,837,828Expenses 2024: $18,079,274Net Income 2024: $758,5542024

Highlighted filing

2024

Revenue$18,837,828
Expenses$18,079,274
Net Income$758,554
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$21,293,981
Liabilities
$8,823,230
Net assets
$12,470,751
Revenue
$18,837,828
Expenses
$18,079,274
Net income
$758,554
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$21.3$8.82$12.5$18.8$18.1$0.76
2023Detailed filing. Detailed filing data is available for this year.$18.6$6.89$11.8$19.2$18.4$0.79
2022Detailed filing. Detailed filing data is available for this year.$16.0$5.08$10.9$18.2$17.4$0.72
2021Detailed filing. Detailed filing data is available for this year.$13.6$3.40$10.2$17.4$16.2$1.24
2020Detailed filing. Detailed filing data is available for this year.$11.7$2.74$8.95$16.6$14.9$1.74
2019Detailed filing. Detailed filing data is available for this year.$10.6$3.41$7.21$16.4$15.8$0.56
2018Detailed filing. Detailed filing data is available for this year.$8.36$1.71$6.65$15.7$14.4$1.31
2017Detailed filing. Detailed filing data is available for this year.$7.57$2.22$5.34$14.3$13.3$0.93
2016Summary only. Only limited summary data is available for this year.$5.67$1.26$4.41$14.3$13.2$1.01
2015Detailed filing. Detailed filing data is available for this year.$83.3$57.3$26.0$46.8$44.9$1.89
2014Detailed filing. Detailed filing data is available for this year.$81.7$57.6$24.2$46.9$44.0$2.84
2013Detailed filing. Detailed filing data is available for this year.$78.0$56.7$21.3$45.2$41.1$4.07
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$64.6$48.4$16.2$38.9
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$42.8$32.1$10.6$34.0
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$37.4$29.1$8.28$30.4
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Jul 2, 2025
Return Version
2024v5.2
Gross Receipts
$18,898,897
Mission and Program Overview

Mission

Gwilsc's mission is to help people achieve their full potential through the dignity and power of work.in 2015, gwilsc provided job training & employment services to 57,981 veterans and individuals with disabilities as well as other barriers to employment and placed 1,596 individuals into new jobs in the community. The ability to provide these programs and services is a direct result of the revenues generated through the sale of donations in retail stores. Over 90% of revenues generated go back into services for people. Gwilsc operates programs designed to help people train for and find jobs that will lead to economic independence. Gwilsc provides job opportunities at thirty retail store locations, 15 government and commercial contract sites, and in outside employment with other companies through good people staffing. In addition, gwilsc serves the community through various programs to help homeless veterans, youth, seniors and supportive employment(for disabled).

Palmetto goodwill service's (goodwill) mission is changing lives by providing equitable access to training, education, and employment. Goodwill is a local autonomous member of goodwill industries international that provides work opportunities for people with disabilities and disadvantages through the ability one program. Local businesses and government entities rely on goodwill to provide contract services for food service, janitorial, groundskeeping, and mailroom services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$11,341,588$12,144,995▲ $803,407
Cash and Non-Interest-Bearing Accounts$4,911,358$3,686,809▼ $1,224,549
Accounts Receivable$2,015,589$2,348,618▲ $333,029
Land, Buildings, and Equipment, Net$319,267$340,432▲ $21,165
Prepaid Expenses and Deferred Charges$30,801$44,988▲ $14,187
Total Assets$18,638,468$21,293,981▲ $2,655,513
Other Assets Total$19,865$2,728,139▲ $2,708,274
Liabilities
Other Liabilities$5,472,404$7,306,159▲ $1,833,755
Accounts Payable and Accrued Expenses$1,395,060$1,497,023▲ $101,963
Deferred Revenue$20,048$20,048→ $0
Total Liabilities$6,887,512$8,823,230▲ $1,935,718
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$11,750,956$12,470,751▲ $719,795
Total Net Assets Fund Balance$11,750,956$12,470,751▲ $719,795
Total Liabilities and Net Assets / Fund Balance$18,638,468$21,293,981▲ $2,655,513

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$340,432$626,749$967,181
Other Assets Org$2,665,143--
Compensation and Service Providers
Top Officer Pay92nd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Brian ItzkowitzPresident CEOPT$190,154$81,466$271,620
Reginald HughesVP Commercial OperationsPT$148,864$49,501$198,365
Elliot Smalley EasterlingChief Mission/marketing OfficerPT$103,526$29,564$133,090
Jacqueline DrawsChief Financial OfficerPT$67,938$19,176$87,114
Pamela RichardsonChief People OfficerPT$56,674$15,801$72,475
Jason BarilVP Donated GoodsPT$45,909$9,918$55,827
Mary GilmerVP Mission ServicesPT$42,123$11,552$53,675
Deborah ReynoldsVP Marketing/communicationPT$39,838$10,505$50,343
Tanya WeldonHuman Resources OfficerPT$29,097$9,296$38,393

Board Members and Trustees

NameTitle
Darryl BrownChair
Stacy CozadSecretary
Rob PhillipsTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$18,179,291
Investment Income
$658,537
Other Revenue
$0
Change in Net Assets
$758,554
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$14,410,795
Other Expenses$3,668,479
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$9,512,990$568,939-$10,081,929
Other Employee Benefits$2,942,383$66,188-$3,008,571
Fees for Services Management$1,383,041--$1,383,041
Fees for Services Other$774,415$28,632-$803,047
Current Officers, Directors, Trustees, and Key Employees$610,764$36,528-$647,292
Payroll Taxes$616,740$13,874-$630,614
Depreciation Depletion$109,041$14,704-$123,745
Travel$48,078$14,936-$63,014
Pension Plan Contributions$41,456$933-$42,389
Other Expenses$19,364$7,746-$27,110
Occupancy$22,150$22-$22,172
All Other Expenses$15,307--$15,307
Total Functional Expenses$17,310,026$769,248$0$18,079,274
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Intercompany Balances$7,243,156
Lease Liability$63,003
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The form 990 is reviewed internally by the senior leadership team and is also reviewed by the audit committee. It is also available to the full board prior to filing.”

Form 990, Part VI, Section B, Line 12C

“Potential conflicts that arise during the year are disclosed to the board chair. The interested individual will recuse himself/herself from all discussions and vote on the matter in question.”

Form 990, Part VI, Section B, Line 15

“The process for determining compensation for the organization's key employees includes reviewing the compensation of comparable positions in the charleston community to ensure reasonableness. In addition, compensation information for comparable positions of similarly-situated goodwill organizations is analyzed to determine a midpoint salary range. The ceo reviews and approves the leadership team compensation. The board engages with an independent third party that utilized eight different validated survey sources to determine executive compensation. All decisions concerning compensation are documented.”

Form 990, Part VI, Section C, Line 19

“Financial statements are available upon request.”

Filing and Contact Details

Filer

Filer Name
Palmetto Goodwill Services
EIN
57-0632511
Phone
8435660072
Address
2150 EAGLE DR BLDG 100, NORTH CHARLESTON, SC 29406

Signing Officer

Name
Jackie Draws
Title
CFO
Phone
8435660072
Signed
2025-07-02
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jackie Draws
Formed
1975
Legal Domicile
Sc
Voting Board Members
3
Independent Board Members
3
Employees
392
Volunteers
592

Preparer

Firm
Elliott Davis Pllc
Address
500 EAST MOREHEAD STREET SUITE 700, CHARLOTTE, NC 28202
Preparer
Janice a Ratica
Phone
7043338881
Supplemental Narrative

Additional Explanations

Part XII, Line 2C

“PROCESS HAS NOT CHANGED.”

Financial Statement Notes

PART X, LINE 2:

“Management has evaluated the tax positions of the organization and does not believe that any uncertain tax positions or unrecognized tax benefits exist for the years ended december 31, 2024 or 2023. The organization's policy is to report accrued interest related to unrecognized tax benefits, when applicable, as interest expense and to report penalties as other expense.”

Raw XML AppendixShowing 400 of 717 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0PALMETTO GOODWILL SERVICE'S (GOODWILL) MISSION IS CHANGING LIVES BY PROVIDING EQUITABLE ACCESS TO TRAINING, EDUCATION, AND EMPLOYMENT. GOODWILL IS A LOCAL AUTONOMOUS MEMBER OF GOODWILL INDUSTRIES INTERNATIONAL THAT PROVIDES WORK OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND DISADVANTAGES THROUGH THE ABILITY ONE PROGRAM. LOCAL BUSINESSES AND GOVERNMENT ENTITIES RELY ON GOODWILL TO PROVIDE CONTRACT SERVICES FOR FOOD SERVICE, JANITORIAL, GROUNDSKEEPING, AND MAILROOM SERVICES.
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IRS990/Desc0PALMETTO GOODWILL SERVICES (GOODWILL) CONTINUED CREATING EMPLOYMENT OPPORTUNITIES FOR INDIVIDUALS WHO ARE BLIND OR HAVE SIGNIFICANT DISABILITIES UNDER THE SOURCEAMERICA ABILITYONE PROGRAM WHICH HAS A CONGRESSIONAL MANDATE THAT 75% OF DIRECT LABOR HOURS ARE PERFORMED BY THIS POPULATION OF EMPLOYEES. GOODWILL REPORTED DIRECT LABOR HOURS OF 83% WHICH DEMONSTRATES THE COMMITMENT TO INCREASING TRAINING OPPORTUNITIES ABOVE THE FEDERAL MANDATE. GOODWILL ALSO REPORTED FIVE CONTRACT SITES WHERE 100% OF THE DIRECT LABOR HOURS WERE WORKED BY INDIVIDUALS WHO ARE BLIND OR HAVE SIGNIFICANT DISABILITIES. WAGES ARE AT OR ABOVE $17.20/HOUR FOR ALL INDIVIDUALS WORKING AT THESE CONTRACT SITES. GOODWILL EMPLOYS 266 INDIVIDUALS WHO ARE BLIND OR HAVE SIGNIFICANT DISABILITIES PERFORMING SERVICES IN FEDERAL BUILDINGS AND MILITARY INSTALLATIONS IN SOUTH CAROLINA AND VIRGINIA. GOODWILL IS RECOGNIZED AS THE LARGEST (NON-PROFIT ORGANIZATION) EMPLOYER OF INDIVIDUALS WHO ARE BLIND OR HAVE SIGNIFICANT DISABILITIES IN THE STATE OF SOUTH CAROLINA. IN 2024, GOODWILL CREATED 23 NEW EMPLOYMENT OPPORTUNITIES FOR INDIVIDUALS WITH DISABILITIES.
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IRS990/Form990PartVIISectionAGrp/PersonNm6PAMELA RICHARDSON
IRS990/Form990PartVIISectionAGrp/PersonNm7DEBORAH REYNOLDS
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IRS990/Form990PartVIISectionAGrp/PersonNm9JASON BARIL
IRS990/Form990PartVIISectionAGrp/PersonNm10MARY GILMER
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IRS990/Form990PartVIISectionAGrp/TitleTxt7VP MARKETING/COMMUNICATION
IRS990/Form990PartVIISectionAGrp/TitleTxt8PRESIDENT CEO
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IRS990/MissionDesc0PALMETTO GOODWILL SERVICE'S (GOODWILL) MISSION IS CHANGING LIVES BY PROVIDING EQUITABLE ACCESS TO TRAINING, EDUCATION, AND EMPLOYMENT. GOODWILL ENRICHES THE LIVES OF PEOPLE WHILE PROVIDING QUALITY SERVICE TO CUSTOMERS. WORK AND TRAINING OPPORTUNITIES ARE PROVIDED THROUGH ACTUAL CONTRACT SERVICE WORK PERFORMED FOR GOVERNMENT ENTITIES AND LOCAL BUSINESSES. CUSTOMERS RELY ON GOODWILL TO PROVIDE FOOD SERVICE, JANITORIAL, GROUNDSKEEPING AND MAILROOM SERVICES. WORK SKILLS ATTAINED THROUGH ABILITY ONE CONTRACT SITES HELP PEOPLE WITH DISABILITIES GAIN SKILLS AND BECOME MORE SELF-SUFFICIENT.
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IRS990/ProgSrvcAccomActy2Grp/Desc0PALMETTO GOODWILL SERVICES RENEWED THREE 5-YEAR CONTRACTS IN 2024 WITH A TOTAL VALUE OF $2.4 MILLION; ONE MAILROOM, ONE JANITORIAL AND ONE GROUNDS MAINTENANCE CONTRACT. THE MAILROOM SERVICE CONTRACT HAS BEEN IN PLACE SINCE 2017. THE JANITORIAL CONTRACT HAS BEEN IN PLACE SINCE 2021. THE GROUNDS MAINTENANCE CONTRACT HAS BEEN IN PLACE SINCE 2018. THESE THREE CONTRACTS GIVE THE OPPORTUNITY FOR 11 PEOPLE TO HAVE GAINFUL EMPLOYMENT.
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IRS990/ProgSrvcAccomActy3Grp/Desc0PALMETTO GOODWILL SERVICES (GOODWILL) RECEIVES SEVERAL DIFFERENT RATINGS AND CERTIFICATIONS FROM WIDELY KNOWN SYSTEMS AND ORGANIZATIONS. DURING THE FALL OF 2024, GOODWILL SWITCHED TO A NEW QUALITY CONTROL SYSTEM CALLED VECTOR AND IMPROVED THEIR QUALITY ASSURANCE SYSTEM PROGRAM FOR ALL CONTRACT SITES. THESE IMPROVEMENTS HAVE LED AND WILL CONTINUE TO LEAD TO HIGHER CPARS (CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM) RATINGS. GOODWILL RECEIVED 4 SATISFACTORY AND 4 VERY GOOD RATINGS UNDER CPARS SINCE MAKING THOSE IMPROVEMENTS. CPARS IS A U.S. GOVERNMENT SYSTEM THAT COLLECTS AND REPORTS ON THE PERFORMANCE OF FEDERAL CONTRACTORS ACROSS DIFFERENT CATEGORIES, SUCH AS QUALITY, SCHEDULE, COST CONTROL, MANAGEMENT, AND REGULATORY COMPLIANCE. CPARS RATINGS RANGE FROM EXCEPTIONAL TO UNSATISFACTORY. PALMETTO GOODWILL SERVICES HAS A REQUIREMENT AT THEIR LARGEST FULL FOOD SERVICE CONTRACT TO HAVE MEMBERS OF MANAGEMENT AND SUPERVISORS BE SERVSAFE CERTIFIED. GOODWILL HAS FOUR TEAM MEMBERS INSTRUCTOR/PROCTOR CERTIFIED TO TEACH SERVSAFE AND TO PROCTOR THE EXAM. IN 2024, GOODWILL SERVSAFE CERTIFIED A TOTAL OF 32 TEAM MEMBERS.
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IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0MANAGEMENT HAS EVALUATED THE TAX POSITIONS OF THE ORGANIZATION AND DOES NOT BELIEVE THAT ANY UNCERTAIN TAX POSITIONS OR UNRECOGNIZED TAX BENEFITS EXIST FOR THE YEARS ENDED DECEMBER 31, 2024 OR 2023. THE ORGANIZATION'S POLICY IS TO REPORT ACCRUED INTEREST RELATED TO UNRECOGNIZED TAX BENEFITS, WHEN APPLICABLE, AS INTEREST EXPENSE AND TO REPORT PENALTIES AS OTHER EXPENSE.
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