Civic Intelligence

Conflict Resolution Center Inc.

990 • Fiscal year 2021 • EIN 56-2203375

Jul 01, 2020 to Jun 30, 2021 • Filed on Feb 01, 2022

PO Box 1222 218-a Main Ave EHildebran, NC 28637

(828) 397-2566

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

69th percentile

0.05x

Higher debt load relative to assets than 69% of similar nonprofits.

2021 filings • NTEE I • <$500k nonprofits • Source year 2021

Liabilities / Revenue

67th percentile

0.02x

Higher debt load relative to revenue than 67% of similar nonprofits.

2021 filings • NTEE I • <$500k nonprofits • Source year 2021

Net Margin

55th percentile

15%

Higher net margin than 55% of similar nonprofits.

2021 filings • NTEE I • <$500k nonprofits • Source year 2021

Top Officer Pay

82nd percentile

$38,376

Higher top officer pay than 82% of similar nonprofits.

Top officer pay equals 14.1% of source-year revenue.

2021 filings • NTEE I • <$500k nonprofits • Source year 2021

Asset Growth

64th percentile

23%

Faster asset growth than 64% of similar nonprofits.

2021 filings • NTEE I • <$500k nonprofits • Annualized from 2020 to 2021

Revenue Growth

56th percentile

20%

Faster revenue growth than 56% of similar nonprofits.

2021 filings • NTEE I • <$500k nonprofits • Annualized from 2020 to 2021

Assets

Up

$127,884

Up $23,839 (+23%) from 2020

Net Assets

Up

$121,469

Up $39,988 (+49%) from 2020

Liabilities

Down

$6,415

Down $16,149 (-72%) from 2020

Revenue

Up

$271,333

Up $44,823 (+20%) from 2020

Expenses

Up

$231,345

Up $6,162 (+2.7%) from 2020

Net Income

Up

$39,988

Up $38,661 (+2913%) from 2020

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$150K$100K$50K$0Assets 2011: $56,921Liabilities 2011: $387Net Assets 2011: $56,5342011Assets 2012: $64,847Liabilities 2012: $11Net Assets 2012: $64,8362012Assets 2013: $130,385Liabilities 2013: $913Net Assets 2013: $129,4722013Assets 2014: $125,269Liabilities 2014: $393Net Assets 2014: $124,8762014Assets 2015: $106,446Liabilities 2015: $277Net Assets 2015: $106,1692015Assets 2016: $96,585Liabilities 2016: $0Net Assets 2016: $96,5852016Assets 2017: $87,084Liabilities 2017: $390Net Assets 2017: $86,6942017Assets 2018: $79,863Liabilities 2018: $306Net Assets 2018: $79,5572018Assets 2019: $80,486Liabilities 2019: $332Net Assets 2019: $80,1542019Assets 2020: $104,045Liabilities 2020: $22,564Net Assets 2020: $81,4812020Assets 2021: $127,884Liabilities 2021: $6,415Net Assets 2021: $121,4692021Assets 2022: $134,427Liabilities 2022: $4,728Net Assets 2022: $129,6992022Assets 2023: $134,553Liabilities 2023: $3,513Net Assets 2023: $131,0402023Assets 2024: $140,120Liabilities 2024: $4,908Net Assets 2024: $135,2122024Assets 2025: $149,140Liabilities 2025: $843Net Assets 2025: $148,2972025

Highlighted filing

2021

Assets$127,884
Liabilities$6,415
Net Assets$121,469

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$300K$200K$100K$0-$100KRevenue 2011: $148,511Expenses 2011: $114,549Net Income 2011: $33,9622011Revenue 2012: $140,796Expenses 2012: $132,494Net Income 2012: $8,3022012Expenses 2013: $214,4802013Revenue 2014: $245,123Expenses 2014: $249,718Net Income 2014: -$4,5952014Revenue 2015: $229,252Expenses 2015: $247,959Net Income 2015: -$18,7072015Revenue 2016: $228,822Expenses 2016: $238,406Net Income 2016: -$9,5842016Revenue 2017: $184,133Expenses 2017: $194,024Net Income 2017: -$9,8912017Revenue 2018: $169,285Expenses 2018: $176,422Net Income 2018: -$7,1372018Revenue 2019: $159,895Expenses 2019: $159,298Net Income 2019: $5972019Revenue 2020: $226,510Expenses 2020: $225,183Net Income 2020: $1,3272020Revenue 2021: $271,333Expenses 2021: $231,345Net Income 2021: $39,9882021Revenue 2022: $251,864Expenses 2022: $243,634Net Income 2022: $8,2302022Revenue 2023: $255,647Expenses 2023: $254,305Net Income 2023: $1,3422023Revenue 2024: $253,282Expenses 2024: $249,110Net Income 2024: $4,1722024Revenue 2025: $285,387Expenses 2025: $272,302Net Income 2025: $13,0852025

Highlighted filing

2021

Revenue$271,333
Expenses$231,345
Net Income$39,988
Jump To
Filing Snapshot
Filing Period
Jul 1, 2020 to Jun 30, 2021
Signed
Feb 1, 2022
Return Version
2020v4.2
Gross Receipts
$272,413
Mission and Program Overview

Mission

The mission of the conflict resolution center is to promote respectful communication and effect conflict resolution to the citizens of burke, caldwell, and catawba counties.

To provide more cooperative, less formal methods of dispute resolution than traditional court processes and to educate the public about these methods.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$54,424$73,805▲ $19,381
Savings and Temporary Cash Investments$40,000$40,705▲ $705
Land, Buildings, and Equipment, Net$6,181$9,359▲ $3,178
Accounts Receivable$2,414$2,989▲ $575
Total Assets$104,045$127,884▲ $23,839
Other Assets Total$1,026$1,026→ $0
Liabilities
Deferred Revenue$22,235$0▼ $22,235
Other Liabilities$0$4,394▲ $4,394
Unsecured Notes Loans Payable-$1,476-
Accounts Payable and Accrued Expenses$329$545▲ $216
Total Liabilities$22,564$6,415▼ $16,149
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$81,256$121,469▲ $40,213
Net Assets With Donor Restrictions$225$0▼ $225
Total Net Assets Fund Balance$81,481$121,469▲ $39,988
Total Liabilities and Net Assets / Fund Balance$104,045$127,884▲ $23,839

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$9,359$7,964$17,323
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseTotal
Cathy StarnesExecutive DirectorPT$38,376$38,376

Board Members and Trustees

NameTitle
Richard HollowayChairman
Alan C JonesBoard Member
Amber EadesBoard Member
Gary LafoneBoard Member
Kim CaseBoard Member
Lisa MillerBoard Member
Mike HeardBoard Member
Steve WhisenantBoard Member
Brooke MillsSecretary
Timothy SimsTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$43,300
Program Service Revenue
$222,542
Investment Income
$-375
Other Revenue
$5,866
Change in Net Assets
$39,988
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$186,219
Other Expenses$45,126
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$134,069--$134,069
Current Officers, Directors, Trustees, and Key Employees$34,725$7,420-$42,145
Payroll Taxes$9,437$568-$10,005
Office Expenses$8,034$842-$8,876
Fees for Services Other$8,630--$8,630
Travel$6,354--$6,354
Occupancy$4,265--$4,265
Insurance$3,154$788-$3,942
Fees for Services Accounting-$3,400-$3,400
Conferences and Meetings$1,427$1,429-$2,856
Depreciation Depletion$1,167$1,168-$2,335
Interest-$262-$262
Other Expenses$714$21-$21
Total Functional Expenses$215,029$16,316$0$231,345
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Long Term Lease Payable - Copier$4,394
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

Form 990 will be reviewed at the next board of directors' meeting.

Form 990, Part VI, Section B, Line 12C

The conflict resolution center requires all board and staff members to annually sign a conflict of interest statement. Additionally, they work with the jcpc committee to monitor their conflict of interest policy.

Form 990, Part VI, Section C, Line 19

The governing documents, conflict of interest policy and financial statements are available at our office, 218-a main ave east, hildebran, nc.

Filing and Contact Details

Filer

Filer Name
Conflict Resolution Center Inc
EIN
56-2203375
Phone
8283972566
Address
PO BOX 1222 218-A MAIN AVE E, HILDEBRAN, NC 28637

Signing Officer

Name
Cathy Starnes
Title
Executive Director
Phone
8283972566
Signed
2022-02-01
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Cathy Starnes
Formed
2000
Legal Domicile
Nc
Voting Board Members
10
Independent Board Members
10
Employees
7
Volunteers
15

Preparer

Firm
Smith Miller & Buff CPA Pa
Address
PO BOX 1489, MORGANTON, NC 28680-1489
Preparer
Sheri D Watts CPA
Phone
8284378060
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 2C

The organization has not changed its oversight or selection process during the tax year.

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0568
IRS990/PayrollTaxesGrp/ProgramServicesAmt09437
IRS990/PayrollTaxesGrp/TotalAmt010005
IRS990/PoliticalCampaignActyInd00
IRS990/PrincipalOfficerNm0CATHY STARNES
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0624100
IRS990/ProgramServiceRevenueGrp/BusinessCd1624100
IRS990/ProgramServiceRevenueGrp/BusinessCd2624100
IRS990/ProgramServiceRevenueGrp/BusinessCd3624100
IRS990/ProgramServiceRevenueGrp/BusinessCd4624100
IRS990/ProgramServiceRevenueGrp/Desc0JCPC
IRS990/ProgramServiceRevenueGrp/Desc1DISPUTE RESOLUTION
IRS990/ProgramServiceRevenueGrp/Desc2MEDICAID APPEALS
IRS990/ProgramServiceRevenueGrp/Desc3DISTRICT COURT
IRS990/ProgramServiceRevenueGrp/Desc4OTHER INCOME
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt0175035
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt124020
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt218710
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt33909
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt4568
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt0175035
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt124020
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt218710
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt33909
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt4568
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt021086
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt00
IRS990/PYInvestmentIncomeAmt00
IRS990/PYOtherExpensesAmt051288
IRS990/PYOtherRevenueAmt01425
IRS990/PYProgramServiceRevenueAmt0203999
IRS990/PYRevenuesLessExpensesAmt01327
IRS990/PYSalariesCompEmpBnftPaidAmt0173895
IRS990/PYTotalExpensesAmt0225183
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt0226510
IRS990/QuidProQuoContributionsInd00
IRS990/ReconcilationRevenueExpnssAmt039988
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd00
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd00
IRS990/ReportOtherLiabilitiesInd01
IRS990/ReportProgramRelatedInvstInd00
IRS990/RevenueAmt0227328
IRS990/SavingsAndTempCashInvstGrp/BOYAmt040000
IRS990/SavingsAndTempCashInvstGrp/EOYAmt040705
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearAmt026931
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt022490
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt035284
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt013600
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt013600
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/TotalAmt0111905
IRS990ScheduleA/GovtFurnSrvcFcltsVl170Grp/CurrentTaxYearAmt051344
IRS990ScheduleA/GovtFurnSrvcFcltsVl170Grp/CurrentTaxYearMinus1YearAmt032766
IRS990ScheduleA/GovtFurnSrvcFcltsVl170Grp/CurrentTaxYearMinus2YearsAmt031798
IRS990ScheduleA/GovtFurnSrvcFcltsVl170Grp/CurrentTaxYearMinus3YearsAmt031798
IRS990ScheduleA/GovtFurnSrvcFcltsVl170Grp/CurrentTaxYearMinus4YearsAmt026798
IRS990ScheduleA/GovtFurnSrvcFcltsVl170Grp/TotalAmt0174504
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt0705
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus2YearsAmt0118
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus3YearsAmt0112
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus4YearsAmt0100
IRS990ScheduleA/GrossInvestmentIncome170Grp/TotalAmt01035
IRS990ScheduleA/GrossReceiptsRltdActivitiesAmt0323815
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus1YearAmt021
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus2YearsAmt043
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus3YearsAmt050
IRS990ScheduleA/OtherIncome170Grp/TotalAmt0114
IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.99600
IRS990ScheduleA/PublicSupportPY170Pct00.99780
IRS990ScheduleA/PublicSupportTotal170Amt0286409
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY170Ind0X
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearAmt078275
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus1YearAmt055256
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus2YearsAmt067082
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus3YearsAmt045398
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus4YearsAmt040398
IRS990ScheduleA/TotalCalendarYear170Grp/TotalAmt0286409
IRS990ScheduleA/TotalSupportAmt0287558
IRS990ScheduleB/ContributorInformationGrp/ContributorBusinessName/BusinessNameLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorNum0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine20RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/City0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/ZIPCode0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/TotalContributionsAmt0RESTRICTED
IRS990/ScheduleBRequiredInd01
IRS990ScheduleD/EquipmentGrp/BookValueAmt09359
IRS990ScheduleD/EquipmentGrp/DepreciationAmt07964
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt017323
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt04394
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0LONG TERM LEASE PAYABLE - COPIER
IRS990ScheduleD/TotalBookValueLandBuildingsAmt09359
IRS990ScheduleD/TotalLiabilityAmt04394
IRS990/ScheduleJRequiredInd00
IRS990/ScheduleORequiredInd01
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0FORM 990 WILL BE REVIEWED AT THE NEXT BOARD OF DIRECTORS' MEETING.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE CONFLICT RESOLUTION CENTER REQUIRES ALL BOARD AND STAFF MEMBERS TO ANNUALLY SIGN A CONFLICT OF INTEREST STATEMENT. ADDITIONALLY, THEY WORK WITH THE JCPC COMMITTEE TO MONITOR THEIR CONFLICT OF INTEREST POLICY.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2THE GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS ARE AVAILABLE AT OUR OFFICE, 218-A MAIN AVE EAST, HILDEBRAN, NC.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3THE ORGANIZATION HAS NOT CHANGED ITS OVERSIGHT OR SELECTION PROCESS DURING THE TAX YEAR.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PART VI, SECTION B, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PART VI, SECTION B, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PART VI, SECTION C, LINE 19
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PART XII, LINE 2C
IRS990/SchoolOperatingInd00
IRS990/SignificantChangeInd00
IRS990/SignificantNewProgramSrvcInd00
IRS990/SubjectToExcsTaxNetInvstIncInd00
IRS990/SubjectToProxyTaxInd00
IRS990/SubjToTaxRmnrtnExPrchtPymtInd00
IRS990/TaxablePartyNotificationInd00
IRS990/TaxExemptBondsInd00
IRS990/TerminateOperationsInd00
IRS990/TotalAssetsBOYAmt0104045
IRS990/TotalAssetsEOYAmt0127884
IRS990/TotalAssetsGrp/BOYAmt0104045
IRS990/TotalAssetsGrp/EOYAmt0127884
IRS990/TotalCompGreaterThan150KInd00
IRS990/TotalContributionsAmt043300
IRS990/TotalEmployeeCnt07
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt016316
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt0215029
IRS990/TotalFunctionalExpensesGrp/TotalAmt0231345
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt022564
IRS990/TotalLiabilitiesEOYAmt06415
IRS990/TotalLiabilitiesGrp/BOYAmt022564
IRS990/TotalLiabilitiesGrp/EOYAmt06415
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt081481
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt0121469

Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.49$0.01$1.48$2.85$2.72$0.13
2024XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.40$0.05$1.35$2.53$2.49$0.04
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.35$0.04$1.31$2.56$2.54$0.01
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.34$0.05$1.30$2.52$2.44$0.08
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.28$0.06$1.21$2.71$2.31$0.40
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.04$0.23$0.81$2.27$2.25$0.01
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.80$0.00$0.80$1.60$1.59$0.01
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.80$0.00$0.80$1.69$1.76$0.07
2017Summary only. Only limited summary data is available for this year.$0.87$0.00$0.87$1.84$1.94$0.10
2016Summary only. Only limited summary data is available for this year.$0.97$0.00$0.97$2.29$2.38$0.10
2015Detailed filing. Detailed filing data is available for this year.$1.06$0.00$1.06$2.29$2.48$0.19
2014Summary only. Only limited summary data is available for this year.$1.25$0.00$1.25$2.45$2.50$0.05
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.30$0.01$1.29$2.14
2012XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.65$0.00$0.65$1.41$1.32$0.08
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.57$0.00$0.57$1.49$1.15$0.34