Civic Intelligence

Family Support Networkhope

EIN 56-1920338 • 501(c)3 • Hickory, NC

Profile

Parent to parent matching, information and referral, technical assistance and consulation and training and support to enhance and enrich quality of life for persons with or at risk for disabilities and their families.

PO Box 11395Hickory, NC 28603

fsnhope.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

82nd percentile

0.20x

Higher debt load relative to assets than 82% of similar nonprofits.

NTEE P • <$500k nonprofits • Source year 2025

Liabilities / Revenue

77th percentile

0.04x

Higher debt load relative to revenue than 77% of similar nonprofits.

NTEE P • <$500k nonprofits • Source year 2025

Net Margin

52nd percentile

6.2%

Higher net margin than 52% of similar nonprofits.

NTEE P82 • <$500k nonprofits • Source year 2025

Top Officer Pay

75th percentile

$0

Higher top officer pay than 75% of similar nonprofits.

Top officer pay equals 0.0% of source-year revenue.

NTEE P82 • <$500k nonprofits • Source year 2025

Asset Growth

74th percentile

33%

Faster asset growth than 74% of similar nonprofits.

NTEE P • <$500k nonprofits • Annualized from 2024 to 2025

Revenue Growth

62nd percentile

15%

Faster revenue growth than 62% of similar nonprofits.

NTEE P • <$500k nonprofits • Annualized from 2024 to 2025

Balance Sheet
Liabilities / Assets82nd percentile

Assets

Up

$35,581

Up $8,895 (+33%) from 2024

Liabilities

Down

$7,004

Down $3,120 (-31%) from 2024

Net Assets

Up

$28,577

Up $12,015 (+73%) from 2024

Operations
Liabilities / Revenue77th percentileNet Margin52nd percentile

Revenue

Up

$193,883

Up $24,603 (+15%) from 2024

Expenses

Up

$181,868

Up $12,963 (+7.7%) from 2024

Net Income

Up

$12,015

Up $11,640 (+3104%) from 2024

Trend Graphs

Balance Sheet Trend

Asset Growth74th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$40K$30K$20K$10K$0Assets 2017: $18,242Liabilities 2017: $8,128Net Assets 2017: $10,1142017Assets 2018: $9,979Liabilities 2018: $2,967Net Assets 2018: $7,0122018Assets 2019: $13,564Liabilities 2019: $10,271Net Assets 2019: $3,2932019Assets 2020: $15,778Liabilities 2020: $9,395Net Assets 2020: $6,3832020Assets 2021: $20,066Liabilities 2021: $5,113Net Assets 2021: $14,9532021Assets 2022: $15,336Liabilities 2022: $6,937Net Assets 2022: $8,3992022Assets 2023: $23,942Liabilities 2023: $7,755Net Assets 2023: $16,1872023Assets 2024: $26,686Liabilities 2024: $10,124Net Assets 2024: $16,5622024Assets 2025: $35,581Liabilities 2025: $7,004Net Assets 2025: $28,5772025

Highlighted filing

2025

Assets$35,581
Liabilities$7,004
Net Assets$28,577
Open 2025 Filing

Operations Trend

Revenue Growth62nd percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$200K$100K$0-$100KRevenue 2017: $75,837Expenses 2017: $78,243Net Income 2017: -$2,4062017Revenue 2018: $89,157Expenses 2018: $92,258Net Income 2018: -$3,1012018Revenue 2019: $98,649Expenses 2019: $102,368Net Income 2019: -$3,7192019Revenue 2020: $140,353Expenses 2020: $145,194Net Income 2020: -$4,8412020Revenue 2021: $137,170Expenses 2021: $128,600Net Income 2021: $8,5702021Revenue 2022: $129,956Expenses 2022: $136,510Net Income 2022: -$6,5542022Revenue 2023: $152,911Expenses 2023: $145,123Net Income 2023: $7,7882023Revenue 2024: $169,280Expenses 2024: $168,905Net Income 2024: $3752024Revenue 2025: $193,883Expenses 2025: $181,868Net Income 2025: $12,0152025

Highlighted filing

2025

Revenue$193,883
Expenses$181,868
Net Income$12,015
Open 2025 Filing

Filings

Most recent year

2025 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$35,581
Liabilities
$7,004
Net assets
$28,577
Revenue
$193,883
Expenses
$181,868
Net income
$12,015
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.36$0.07$0.29$1.94$1.82$0.12
2024XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.27$0.10$0.17$1.69$1.69$0.00
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.24$0.08$0.16$1.53$1.45$0.08
2022Detailed filing. Detailed filing data is available for this year.$0.15$0.07$0.08$1.30$1.37$0.07
2021Detailed filing. Detailed filing data is available for this year.$0.20$0.05$0.15$1.37$1.29$0.09
2020Detailed filing. Detailed filing data is available for this year.$0.16$0.09$0.06$1.40$1.45$0.05
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.14$0.10$0.03$0.99$1.02$0.04
2018Detailed filing. Detailed filing data is available for this year.$0.10$0.03$0.07$0.89$0.92$0.03
2017Detailed filing. Detailed filing data is available for this year.$0.18$0.08$0.10$0.76$0.78$0.02
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Nov 10, 2025
Return Version
2024v5.2
Gross Receipts
$193,883
Mission and Program Overview

Mission

Parent to parent matching, information and referral, technical assistance and consulation and training and support to enhance and enrich quality of life for persons with or at risk for disabilities and their families.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$7,467$18,221▲ $10,754
Cash and Non-Interest-Bearing Accounts$19,219$17,360▼ $1,859
Total Assets$26,686$35,581▲ $8,895
Liabilities
Accounts Payable and Accrued Expenses$10,124$7,004▼ $3,120
Total Liabilities$10,124$7,004▼ $3,120
Net Assets / Fund Balance
Net Assets With Donor Restrictions$16,562$28,577▲ $12,015
Total Net Assets Fund Balance$16,562$28,577▲ $12,015
Total Liabilities and Net Assets / Fund Balance$26,686$35,581▲ $8,895
Compensation and Service Providers
Top Officer Pay75th percentile

Board Members and Trustees

NameTitle
Lisa CarrollPresident
Melissa BowenVice President
Andrea HoyleBoard Member
Chelsey TaylorBoard Member
Dorothy KebasoBoard Member
Mary MintonBoard Member
Valerie HoodBoard Member
Mang LorTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$193,870
Program Service Revenue
$13
Investment Income
$0
Other Revenue
$0
All Other Contributions
$22,001
Change in Net Assets
$12,015
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$148,799
Other Expenses$33,069
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$119,039$29,760-$148,799
Insurance$4,820$1,205-$6,025
Office Expenses$4,682$1,171-$5,853
Information Technology$2,454$614-$3,068
Occupancy$2,092$523-$2,615
Travel$1,749$437-$2,186
All Other Expenses$1,565$508-$2,073
Other Expenses$1,310$327-$1,637
Total Functional Expenses$145,401$36,467$0$181,868
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
No
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Yes it will be sent by email to members members will have 48 hours to review 990 and pressent questions/recommendations”

Form 990, Part VI, Section B, Line 12C

“Addressed in the policy and procedures manual”

Form 990, Part VI, Section B, Line 15

“Executive director, salary based on available funding and overall performance (programmatic) and director performance. Other key employees, the director presents budget, including employee salaries and board approves.”

Form 990, Part VI, Section C, Line 19

“All governing documents, conflict of interest policy and financial statements are available upon request.”

Filing and Contact Details

Filer

Filer Name
Family Support Networkhope
EIN
56-1920338
Phone
8284386540
Address
PO BOX 11395, HICKORY, NC 28603

Signing Officer

Name
Lisa Carroll
Title
President
Phone
8284386540
Signed
2025-11-10
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Lisa Carroll
Formed
1996
Legal Domicile
Nc
Voting Board Members
8
Independent Board Members
8
Employees
7
Volunteers
0

Preparer

Firm
Lowdermilk Church & Co Llp
Address
121 NORTH STERLING STREET, MORGANTON, NC 28655
Preparer
Phillip E Church
Phone
8284331226
Raw XML Appendix361 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ScheduleJRequiredInd00
IRS990/ScheduleORequiredInd01
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0YES IT WILL BE SENT BY EMAIL TO MEMBERS MEMBERS WILL HAVE 48 HOURS TO REVIEW 990 AND PRESSENT QUESTIONS/RECOMMENDATIONS
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1ADDRESSED IN THE POLICY AND PROCEDURES MANUAL
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2EXECUTIVE DIRECTOR, SALARY BASED ON AVAILABLE FUNDING AND OVERALL PERFORMANCE (PROGRAMMATIC) AND DIRECTOR PERFORMANCE. OTHER KEY EMPLOYEES, THE DIRECTOR PRESENTS BUDGET, INCLUDING EMPLOYEE SALARIES AND BOARD APPROVES.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3ALL GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS ARE AVAILABLE UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PART VI, SECTION B, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PART VI, SECTION B, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PART VI, SECTION B, LINE 15
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PART VI, SECTION C, LINE 19
IRS990/SchoolOperatingInd00
IRS990/SignificantChangeInd00
IRS990/SignificantNewProgramSrvcInd00
IRS990/SubjectToExcsTaxNetInvstIncInd00
IRS990/SubjectToProxyTaxInd00
IRS990/SubjToTaxRmnrtnExPrchtPymtInd00
IRS990/TaxablePartyNotificationInd00
IRS990/TaxExemptBondsInd00
IRS990/TerminateOperationsInd00
IRS990/TotalAssetsBOYAmt026686
IRS990/TotalAssetsEOYAmt035581
IRS990/TotalAssetsGrp/BOYAmt026686
IRS990/TotalAssetsGrp/EOYAmt035581
IRS990/TotalCompGreaterThan150KInd00
IRS990/TotalContributionsAmt0193870
IRS990/TotalEmployeeCnt07
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt036467
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt0145401
IRS990/TotalFunctionalExpensesGrp/TotalAmt0181868
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt010124
IRS990/TotalLiabilitiesEOYAmt07004
IRS990/TotalLiabilitiesGrp/BOYAmt010124
IRS990/TotalLiabilitiesGrp/EOYAmt07004
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt016562
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt028577
IRS990/TotalOtherCompensationAmt00
IRS990/TotalProgramServiceExpensesAmt0145401
IRS990/TotalProgramServiceRevenueAmt013
IRS990/TotalReportableCompFromOrgAmt00
IRS990/TotalRevenueGrp/ExclusionAmt00
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt013
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt0193883
IRS990/TotalRevenueGrp/UnrelatedBusinessRevenueAmt00
IRS990/TotalVolunteersCnt00
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt026686
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt035581
IRS990/TotReportableCompRltdOrgAmt00
IRS990/TravelGrp/ManagementAndGeneralAmt0437
IRS990/TravelGrp/ProgramServicesAmt01749
IRS990/TravelGrp/TotalAmt02186
IRS990/TrnsfrExmptNonChrtblRltdOrgInd00
IRS990/TypeOfOrganizationCorpInd0X
IRS990/UnrelatedBusIncmOverLimitInd00
IRS990/UponRequestInd0X
IRS990/USAddress/AddressLine1Txt0PO BOX 11395
IRS990/USAddress/CityNm0HICKORY
IRS990/USAddress/StateAbbreviationCd0NC
IRS990/USAddress/ZIPCd028603
IRS990/VotingMembersGoverningBodyCnt08
IRS990/VotingMembersIndependentCnt08
IRS990/WebsiteAddressTxt0FSNHOPE.ORG
IRS990/WhistleblowerPolicyInd01
ReturnHeader/BuildTS02025-03-06 01:10:19Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd01
ReturnHeader/BusinessOfficerGrp/PersonNm0LISA CARROLL
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0PRESIDENT
ReturnHeader/BusinessOfficerGrp/PhoneNum08284386540
ReturnHeader/BusinessOfficerGrp/SignatureDt02025-11-10
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0FAMILY SUPPORT NETWORKHOPE
ReturnHeader/Filer/BusinessNameControlTxt0FAMI
ReturnHeader/Filer/EIN0561920338
ReturnHeader/Filer/PhoneNum08284386540
ReturnHeader/Filer/USAddress/AddressLine1Txt0PO BOX 11395
ReturnHeader/Filer/USAddress/CityNm0HICKORY
ReturnHeader/Filer/USAddress/StateAbbreviationCd0NC
ReturnHeader/Filer/USAddress/ZIPCd028603
ReturnHeader/IRSResponsiblePrtyInfoCurrInd00
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0561607661
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0LOWDERMILK CHURCH & CO LLP
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt0121 NORTH STERLING STREET
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0MORGANTON
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0NC
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd028655
ReturnHeader/PreparerPersonGrp/PhoneNum08284331226
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0PHILLIP E CHURCH
ReturnHeader/ReturnTs02025-11-12T15:16:33-06:00
ReturnHeader/ReturnTypeCd0990
ReturnHeader/TaxPeriodBeginDt02024-07-01
ReturnHeader/TaxPeriodEndDt02025-06-30
ReturnHeader/TaxYr02024

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