Civic Intelligence

Crisis Assistance Ministry

EIN 56-1416719 • 501(c)3 • Charlotte, NC

Profile

To provide assistance and advocacy for people in financial crisis, helping them move toward self-sufficiency.

500-A Spratt StreetCharlotte, NC 28206

www.crisisassistance.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

33rd percentile

0.06x

Higher debt load relative to assets than 33% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

16th percentile

0.03x

Higher debt load relative to revenue than 16% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

20th percentile

-8.2%

Higher net margin than 20% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

56th percentile

$184,546

Higher top officer pay than 56% of similar nonprofits.

Top officer pay equals 1.1% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Asset Growth

9th percentile

-12%

Faster asset growth than 9% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Revenue Growth

43rd percentile

4.1%

Faster revenue growth than 43% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Assets

Down

$8,131,718

Down $1,102,436 (-12%) from 2023

Liabilities

Up

$523,162

Up $71,011 (+16%) from 2023

Net Assets

Down

$7,608,556

Down $1,173,447 (-13%) from 2023

Revenue

Up

$17,263,228

Up $683,996 (+4.1%) from 2023

Expenses

Up

$18,671,892

Up $1,833,205 (+11%) from 2023

Net Income

Down

-$1,408,664

Down $1,149,209 (-443%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$15M$10M$5.0M$0Assets 2011: $5,202,209Liabilities 2011: $253,570Net Assets 2011: $4,948,6392011Assets 2012: $4,881,197Liabilities 2012: $347,282Net Assets 2012: $4,533,9152012Assets 2013: $6,707,567Liabilities 2013: $425,628Net Assets 2013: $6,281,9392013Assets 2014: $6,927,175Liabilities 2014: $307,579Net Assets 2014: $6,619,5962014Assets 2015: $7,428,951Liabilities 2015: $325,013Net Assets 2015: $7,103,9382015Assets 2016: $7,638,262Liabilities 2016: $259,869Net Assets 2016: $7,378,3932016Assets 2017: $7,361,217Liabilities 2017: $263,983Net Assets 2017: $7,097,2342017Assets 2018: $7,507,206Liabilities 2018: $277,140Net Assets 2018: $7,230,0662018Assets 2019: $8,664,484Liabilities 2019: $324,764Net Assets 2019: $8,339,7202019Assets 2020: $10,263,576Liabilities 2020: $385,009Net Assets 2020: $9,878,5672020Assets 2021: $10,324,472Liabilities 2021: $465,903Net Assets 2021: $9,858,5692021Assets 2022: $9,210,179Liabilities 2022: $362,597Net Assets 2022: $8,847,5822022Assets 2023: $9,234,154Liabilities 2023: $452,151Net Assets 2023: $8,782,0032023Assets 2024: $8,131,718Liabilities 2024: $523,162Net Assets 2024: $7,608,5562024

Highlighted filing

2024

Assets$8,131,718
Liabilities$523,162
Net Assets$7,608,556

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$20M$10M$0-$10MExpenses 2011: $16,905,6132011Revenue 2012: $15,892,356Expenses 2012: $16,272,404Net Income 2012: -$380,0482012Expenses 2013: $16,737,9442013Revenue 2014: $16,478,563Expenses 2014: $16,347,601Net Income 2014: $130,9622014Revenue 2015: $15,224,517Expenses 2015: $14,662,327Net Income 2015: $562,1902015Revenue 2016: $15,462,690Expenses 2016: $15,122,675Net Income 2016: $340,0152016Revenue 2017: $14,681,645Expenses 2017: $15,189,615Net Income 2017: -$507,9702017Revenue 2018: $16,137,762Expenses 2018: $16,185,604Net Income 2018: -$47,8422018Revenue 2019: $17,478,288Expenses 2019: $16,425,698Net Income 2019: $1,052,5902019Revenue 2020: $16,568,932Expenses 2020: $15,016,819Net Income 2020: $1,552,1132020Revenue 2021: $17,560,917Expenses 2021: $18,120,483Net Income 2021: -$559,5662021Revenue 2022: $12,946,602Expenses 2022: $13,635,118Net Income 2022: -$688,5162022Revenue 2023: $16,579,232Expenses 2023: $16,838,687Net Income 2023: -$259,4552023Revenue 2024: $17,263,228Expenses 2024: $18,671,892Net Income 2024: -$1,408,6642024

Highlighted filing

2024

Revenue$17,263,228
Expenses$18,671,892
Net Income-$1,408,664

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$8.13$0.52$7.61$17.3$18.7$1.41
2023Detailed filing. Detailed filing data is available for this year.$9.23$0.45$8.78$16.6$16.8$0.26
2022Detailed filing. Detailed filing data is available for this year.$9.21$0.36$8.85$12.9$13.6$0.69
2021Detailed filing. Detailed filing data is available for this year.$10.3$0.47$9.86$17.6$18.1$0.56
2020Detailed filing. Detailed filing data is available for this year.$10.3$0.39$9.88$16.6$15.0$1.55
2019Detailed filing. Detailed filing data is available for this year.$8.66$0.32$8.34$17.5$16.4$1.05
2018Detailed filing. Detailed filing data is available for this year.$7.51$0.28$7.23$16.1$16.2$0.05
2017Detailed filing. Detailed filing data is available for this year.$7.36$0.26$7.10$14.7$15.2$0.51
2016Detailed filing. Detailed filing data is available for this year.$7.64$0.26$7.38$15.5$15.1$0.34
2015Detailed filing. Detailed filing data is available for this year.$7.43$0.33$7.10$15.2$14.7$0.56
2014Detailed filing. Detailed filing data is available for this year.$6.93$0.31$6.62$16.5$16.3$0.13
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.71$0.43$6.28$16.7
2012Summary only. Only limited summary data is available for this year.$4.88$0.35$4.53$15.9$16.3$0.38
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.20$0.25$4.95$16.9
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 15, 2025
Return Version
2023v6.0
Gross Receipts
$17,263,228
Mission and Program Overview

Mission

To provide assistance and advocacy for people in financial crisis, helping them move toward self-sufficiency.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$5,733,657$4,697,951▼ $1,035,706
Pledges and Grants Receivable$893,205$986,950▲ $93,745
Inventories for Sale or Use$103,801$113,235▲ $9,434
Land, Buildings, and Equipment, Net$101,052$64,781▼ $36,271
Prepaid Expenses and Deferred Charges$39,015$48,551▲ $9,536
Accounts Receivable$17,944$20,130▲ $2,186
Cash and Non-Interest-Bearing Accounts-$0-
Other Notes and Loans Receivable, Net-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Total Assets$9,234,154$8,131,718▼ $1,102,436
Other Assets Total$2,345,480$2,200,120▼ $145,360
Liabilities
Accounts Payable and Accrued Expenses$384,895$373,970▼ $10,925
Other Liabilities$67,256$149,192▲ $81,936
Total Liabilities$452,151$523,162▲ $71,011
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$6,284,581$5,269,585▼ $1,014,996
Net Assets With Donor Restrictions$2,497,422$2,338,971▼ $158,451
Total Net Assets Fund Balance$8,782,003$7,608,556▼ $1,173,447
Total Liabilities and Net Assets / Fund Balance$9,234,154$8,131,718▼ $1,102,436

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$19,524$263,335$282,859
Other Land Buildings$40,187$124,546$164,733
Leasehold Improvements$5,070$41,146$46,216
Other Assets Org$159,019--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2023$8,327-▲ $808-$8,635
2022$16,701-▼ $7,874-$8,327
2021$19,025-▼ $1,824-$16,701
2020$15,055-▲ $4,570-$19,025
2019$15,574-▼ $19-$15,055
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Carol HardisonCEOFT$175,984$8,562$184,546
Timothy RyanCFOFT$138,186$8,562$146,748
Mike DavisChief AdvancementFT$132,016$9,977$141,993
Sue WrightChief InformationFT$130,505$8,916$139,421
Ashley MedfordChief Housing StabFT$126,079$10,663$136,742
Steven ChastainChief Culture OffFT$124,718$879$125,597

Board Members and Trustees

Highest Paid Contractors

ContractorServicesLocationCompensation
WorksmartIT Contractor-$154,570
Revenue and Support

Revenue Composition

Contributions and Grants
$17,049,628
Program Service Revenue
$0
Investment Income
$96,524
Other Revenue
$117,076
All Other Contributions
$12,686,789
Change in Net Assets
$-1,408,664

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeReported AmountValuation Method
Clothing and Household Goods$6,345,514Fair Market Value (FMV)
Total Noncash Contributions$6,345,514-

Audited Revenue Reconciliation

Revenue per Audited Statements
$17,250,344
Revenue Not Reported on Financial Statements
$12,884
Revenue Not Reported on Form 990
$390,217
Total Revenue per Audited Statements
$17,640,561
Total Revenue per Form 990
$17,263,228
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Grants and Similar Amounts Paid$12,613,399
Salaries, Compensation, and Employee Benefits$5,045,875
Total Fundraising Expense$1,039,731
Other Expenses$1,012,618
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Grants to Domestic Individuals$12,613,399--$12,613,399
Other Salaries and Wages$2,987,986$136,506$522,876$3,647,368
Other Employee Benefits$484,952$31,018$92,655$608,625
Current Officers, Directors, Trustees, and Key Employees$182,211$66,259$82,824$331,294
Payroll Taxes$217,379$13,904$41,532$272,815
Pension Plan Contributions$148,024$9,468$28,281$185,773
All Other Expenses$64,280$10,093$29,527$103,900
Other Expenses$5,690$58,590$9,240$73,520
Insurance$26,123$4,876$3,831$34,830
Travel$11,004$11,548$3,379$25,931
Fees for Service Investment Mgmnt Fees-$12,884-$12,884
Occupancy$6,073$330$340$6,743
Total Functional Expenses$17,191,108$441,053$1,039,731$18,671,892

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$18,814,008
Total Expenses per Form 990$18,671,892
Expenses per Audited Statements$18,659,008
Expenses Not Reported on Form 990$155,000
Expenses Not Reported on Financial Statements$12,884
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Capital Lease$149,192
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

Copy of the 990 provided to the full board and it is reviewed in detail and approved by the finance committee.

Form 990, Part VI, Section B, Line 12C

Directors and key employees are required to disclose immediately and to sign a conflict of interest statement annually.

Form 990, Part VI, Section B, Line 15A

The compensation of the Chief Executive Officer and other key employees is based ondata provided by an independent human resource consulting firm third-party review ofcompensation (Intermediate Sanctions IRC 4958)performed every three years. The last review was completed in February 2023. The Board of Directors reviewed the information provided and formally adopted theconsultant reports and its recommendations for the executive identified by theconsultant as a disqualified persons who have a substantial impact on the organization in October 2023. The Intermediate Sanctions Review is approved by the Board with a written record of the vote. This information, along with the comparability data, is kept in the official minutes record of the organization.

Form 990, Part VI, Section C, Line 19

Upon request and the annual financial statements are included in Form 990 which is available on the organization's website.

Filing and Contact Details

Filer

Filer Name
Crisis Assistance Ministry
EIN
56-1416719
Phone
7043713001
Address
500-A Spratt Street, Charlotte, NC 28206

Signing Officer

Name
Ken Szymanski
Title
Treasurer
Signed
2025-05-15
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Carol Hardison
Formed
1975
Legal Domicile
Nc
Voting Board Members
25
Independent Board Members
25
Employees
58
Volunteers
14,362

Preparer

Firm
Foard and Company PA
Address
1347 Harding Place, Charlotte, NC 28204
Preparer
Robert Dobbins
Phone
7043721515
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 2

No longer have a Furniture Bank. Only an Appliance Store

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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